HARSHITA RATNAPARKHE User Experience Designer
CONTENTS 1.
INTERACTION DESIGN
2. SERVICE & EXPERIENCE DESIGN 3. CROSS CULTURAL RESEARCH 4. INFORMATION DESIGN
1. INTERACTION DESIGN Zleep Cell-T Park Smart Maintainence MyFitnessPal (Re-design)
LEAP FROM ZLEEP AN ALARM APP FOR MAKING WAKING UP EASY Create a trustworthy, reliable and playfully engaging service, that will incorporate the discipline of not snoozing in users. It will enable easy interactions ensuring convenience for the users.
Team Members : 1 Timeframe : 10 days Platform : Android
ZLEEP Started with picking out one problem area, and mapping the need for a new system.
CONCEPT BUILDING
PROBLEM AREA Deep in sleep, people do not remember why an alarm was saved, keep snoozing it in the morning and end up running late.
Zleep leap from
Zleep will gather data from all the sources available in your phone, and inform you about them when you are snoozing your alarms. It will also remind you why you need to wake up. Ofcourse whether to act on the updates or not will be user’s call.
WE MAKE SURE YOU HAVE A PLAYFUL HASSLE FREE RELIABLE EXPERIENCE WITH ZLEEP
ZLEEP (Contd..)
ZLEEP (Contd..)
ZLEEP (Contd..)
Roll the clock to book the alarm or speak in the mic.
Type in the details
Details of the already set alarms
Snooze
Integrations with the phone’s other apps to gather data. Touch to get details or slide left to remove appointment from schedule
Open your eyes to stop the buzzing alarm
ZLEEP (Contd..)
FINAL VISUALS
CELL - T A SHORT DISTANCE TRANSPORT APP Design an app for public transport solution, catering to the needs of a neighbourhood for short-distance commuting purposes. Cell-T is a pollution free, convenient and secure system over the regular private & public transport services.
Team Members : 2 Timeframe : 10 days Platform : IOS
CELL-T We started with researching about our users, people living in communities. We understood there travelling patterns.
STORY BOARDING HI-FIDELITY WIREFRAMES
INFORMATION ARCHITECTURE & TASKFLOWS
Once we got the taskflows right and tested by users, we started explorng the app.
CELL-T (Contd..)
Safety tracking feature. User can change the recipient of the tracking message.
Booking options for the cab
Active Cab available Shows details of all cabs available at the moment
No of cabs available.
Recent Drop Locations
FINAL VISUALS
PARK SMART AN APP FOR HASSLE FREE PARKING Create an app which will notify the user about the parking space availability at the destination. The app will enable easy interactions ensuring convenience for the riders. Users will have ease of tracking available spaces, on the go.
Team Members : 1 Timeframe : 10 days Platform : Android
PARK SMART PRIMARY RESEARCH
PERSONA MAPPING
USER SCENARIOS
INFORMATION ARCHITECTURE & TASK FLOW
PARK SMART (Contd..)
Type in your destination
Let the GPS track your current location.
Frequent destinations can be pinned. Pins can be edited.
Click on the pin to get details
FINAL VISUALS
Updates as per the pin selected
Pe-booking can be done only 30 mins prior to reaching the destination.
PARK SMART (Contd..)
Token of booking
Countdown to 30 mins, from the time of booking
Save Navigation in case you loose internet connection in parking basements
Confirmation message
Navigate back to the parking slot
Homepage after your parking has been done.
MAINTAINENCE APP APP TO HELP RESIDENTS OF SOCIETY TO RECORD ISSUES. Designing an interface which will enable the users (Residents, management & servicemen of the society) to report & track maintenance requests, bringing them together on the same platform.
Team Members : 1 Timeframe : 10 days Platform : Android
MAINTAINENCE APP
I started with researching about users, people living in comminities. I analysed the frequency of issues in a society and how soon they are taken care of.
TASK FLOW
USER SCENARIOS
Ginny is at home, when she sees that fire has broken into her neighbors house. She picks her phone immediately and uses the “emergency� widget to call for help from the society.
Harry is getting ready for his office when he notices water leaking from his bathroom and entering his bedroom. While leaving for work, he records a complaint with the maintainence app.
Once the task flow was final, low fidelity explorations were done. See the final Visuals on next page.
MAINTAINENCE APP (Contd..) FINAL VISUALS
Get Updates from the society
After the request is sent, the servicemen recieves them. The status on the phone updates the status on user’s Phone.
This screen is after the job has been handled, and user has to send a feedback. If the feedback is less than 3 stars, Manager gets notified and re-sends a serviceman to take care of the Recorded Issue
MYFITNESSPAL - REDESIGN APP TO HELP USERS COUNT CALORIE INTAKE As a Project under Design Research & Interaction design module, we took myfitnesspal as the Subject. The designing of interactions was an individual task and was done by me.
Team Members : 5 Timeframe : 10 days Platform : Android
MYFITNESSPAL HEURISTIC EVALUATION It was based on the 4 parameters viz. Visual, Informational, Spatial & Behavorial. Visual
Color theme and font family compromised.
Informational Misleading Navigation can make the content hide. Spacial
Added Features such as Sound Motivations could help the user and app interact efficiently.
Behavorial
Entries to be made playful so user is inspired to user the application. Avoiding unwanted navigation,
USER RESEARCH, CONTEXTUAL ENQUIRY, CARD SORTING AND THINK ALOUD PROTOCOL We conducted the user research approches with 5 users.
PERSONA MAPPING
MYFITNESSPAL (Contd..) FINAL VISUALS
Homepage
Food Detail page
Add food Intake page
Hamburger Menu
2. SERVICE & EXPERIENCE DESIGN Homey - Hostel Management Service Relive - Managing Diabetic Foot
EXPERIENCE DESIGN ENHANCING THE EXPERIENCE OF STUDENTS LIVING IN PGS Merging together the goodness of a home and freedom of hostel/PGs, to make it easier for the students to live away from home.
Team Members : 1 Timeframe : 10 days
EXPERIENCE DESIGN In a 10 day project, I started with understanding the painpoints and the goodpoints of living in a PG for students from Srishti. I studied scenarios as per RUACC Protocol. Based on those, I created a requirements document and then mapped the journey for the service. Created a sevice blueprint and a concept video for the same.
Mottos of the service - Homey
RUACC
EXPERIENCE DESIGN (Contd..)
CONCEPT VIDEO https://www.powtoon.co m/online-presentation/f6 1FQRKN2Iy/homey-con cept-video/
SERVICE DESIGN ENHANCHING EXPERIENCE OF LIVING AND MANAGING DIABETIC FEET. Designing a service that enables the people with diabetes and foot conditions lead a normal life.
Team Members : 3 Timeframe : 10 days
SERVICE DESIGN In a 10 day project, we started with researching about the people living with type 2 diabetic foot condition. We then evaluated scenarios as per RUACC Protocol. Based on those, we created a requirements document and then mapped the journey to our service. we presented with the blueprint, at the end. Mapping Journeys of a person suffering from Type 2 Diabeties & Diabetic Foot
UX REQUIREMENTS - IAMAST INTENT Business Goal To be the market leader Success Criteria Self-Dependent, Reduction in Doctor Visits, Preventing Amputations Brand Objectives Social Advantage, Enhancing experience (accessibility), Treatment is adverse to a patient, connectivity Competition Foot wear and technology for diabetic foot UX Goals Reducing complexicity, comprehensiveness, usable AUDIENCE
ACTION
People suffering from Diabeties (Type 2) and Diabetic foot. All points mentioned in the use case scenario
Awareness - Measuring numbness. Preventing Injuries - Different terrains taken into consideration, Weather Climate, all activites a person with this condition does. Managing - Alerts when hurt, Weekly and Daily care
SPACE
TIME
All touchpoints overed in these three journeys.
All the time of inteactions of this person except while sleeping i.e. around 16-18 hours a day (minus sleep time)
SERVICE DESIGN (Contd..) DEFINING CUSTOMER JOURNEY
SERVICE DESIGN (Contd..)
SERVICE BLUEPRINT
CONCEPT VIDEO https://vimeo.com/160335601
3.
Team Members : 4 Timeframe : 10 days Platform : web
CROSS CULTURAL RESEARCH WEDDING WEBSITE FOR INDIAN AND COLUMBIAN AUDIENCE Designing a website that assists in planning and execution of a wedding. applying theories of Hofstede’s cultural dimensions and Maslow’s Hierarchy of needs. The initial research was a group effort, but website designing was done individually.
WEDDING WEBSITE Our participants belonged to India and Columbia. Based on researching on their mental models of weddings & plannings we identified the schemas they had and segregated the result as the differences and Commanalities in both the countries.
APPLYING HOFSTEDE’S CULTURAL DIMENSIONS THEORY FOR COLUMBIAN AUDIENCE. Power Distance
Long term Orientation
Individualism
Understanding what aspects were relevant to the users. Labeling categories that made sense to Users. Participants labelled the categories in a fun way. ‘choose the right place’, ‘you guys are the center of the party’, ‘taking care of your guests’
Masculinity
Uncertainity Avoidance
Thinking aloud Participants were made to think aloud while they were sorting. This gave us a clear picture of their reactions and expectations.
WEDDING WEBSITE (Contd..) DESIGNING THE WEBSITE AND SERVICE
WEBSITE HOMEPAGE
LOGO Its the union of two hearts that support each other with their love infinite. Interchange of culture, traditions and vows.
love infinity
The logo encompasses these aspect through its gender neutral approach
ADVERTISEMENT FOR THE SERVICE Columbian weddings are decorated with minimal floral elements. Live music and dance is an essential part of the wedding. The ad text captures this in the poster and makes the audience aware of the service
4. INFORMATION DESIGN INFOGRAPH ON GROWTH OF COCONUTS IN SOUTH INDIA This work was a week long research and Information Design project, aimed at visually representing the origin and journey of Tender Coconuts. Extensive research was done offline and online in order to formalize the data and story.
INFOGRAPH FINAL INFOGRAPH
This is a research story of the coconuts, from there growth in Mandya District to being exported to parts of India. The dealers sell the coconuts to local vendors. Local Vendors get some nuts from nearby trees too.
The above idea was to emphasize on the tender coconuts and show the statistics accordingly. Hence the coconut was the center element and it contained the facts & figures.
The Idea on right was to navigate through the journey of the growth, export, dealing and selling of the tender coconuts.
THANK YOU.
HARSHITA RATNAPARKHE EMAIL ID
harshita.ratnaparkhe@gmail.com
BEHANCE
https://www.behance.net/harshita_r11 (for detailed processes of projects)