2 minute read
Lapidem Tokyo Spa
Rie Kosaka General Manager
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What is the most popular treatment at your spa & what makes this treatment outstanding?
Lapidem’s signature program is a journey of bliss with the theme of “peace and tranquility. The program begins with a foot bath ritual using a mystical natural salt, which has been collected on the night of the full moon since ancient times for its purifying power, and five colorful ingredients (tea, red beans, kelp, rice, and camellia oil) according to the precepts of Shojin Ryori - ascetic vegetarian cuisine.
Guided by the soothing flickering of the candles, guests will feel a sense of peace as they surrender to a healing sound bath that promotes rebirth and harmony, restoring balance to body and mind through the power of sound and vibration.
A healing massage to a slow, universal rhythm invites a deep sleep, while the following facial treatment that includes a cleansing process with spicules (sponge needles), will leave the skin glowing, hydrated, and with healthy tones, as well as awaken feelings of wellbeing.
This is a special ritual for a good night’s sleep, physical and mental rejuvenation, and a touch of happy emotions in a peaceful and restful environment.
How do you as a manager keep your employees motivated to ensure award winning service is always delivered?
I always try to maximize the strengths of each staff member to make the most of his or her characteristics and individuality, and work to allow them to express themselves to the fullest.
We also hold meetings several times a month to ensure that all staff members can work in a comfortable environment and can express their ideas.
What do you think sets your spa apart from others in your area?
Although our spa is located in the heart of Tokyo, we offer a unique program that allows the guest to experience nature throughout the treatment.
Whether it is the sound or the scent, we want our guests to feel a story from the moment they step into our spa until the moment they leave. For example, we welcome our guests with scents that match the season, and we are attentive to the conditions of the guests at the time of their visit. Our approach to hospitality is not limited to treatments, but extends to the way we interact with our guests, and we strive to provide care that is personalized to each and every one of our guests.
We spend time with our guests with the hope that, within the limited time available, they will have an experience that will move their heartstrings.
Which facilities can guests use at the spa after a treatment to relax and unwind?
In the room, we offer seasonal sweets and drinks tailored to each guest’s body type to help them relax after their treatment, while they soak up the afterglow of their treatment.
In addition, Lapidem’s affiliated café is located on the first floor of the salon and offers a menu of healthy and beautiful drinks and food in a natural and relaxed atmosphere. Many of our guests spend time here before and after their treatments.
What unique selling point do you have to attract new clients that might be interesting to the readers?
At Lapidem Tokyo Spa, we believe that “true beauty comes from good health”. Our unique techniques and programs have been developed to promote skin, mental, and physical health based on this philosophy, and are designed with a holistic approach that incorporates ancient traditional therapies and healing methods based on Oriental medicine.
We believe that every moment of the treatment is a prayer ritual, performed in a space that has been carefully designed to stimulate the six senses.
Lapidem Tokyo Spa’s treatments offer a complete wellness experience, using the invisible energy of the therapist’s hands and proven techniques to heal the tired mind and body, to correct unexplained discomfort, and to restore our guests to their true selves.