Radisson Blu Hotel Lusaka

Johan Klang General Manager

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

We have a fast-growing number of hotel rooms in the city and since 2017 the number of upscale hotels has doubled. This is a reflection upon Zambia being a vibrant, dynamic, expanding, and fast-growing destination attracting local, regional, and international business.

As an international brand belonging to the Radisson Hotel Group, the Radisson Hotel Group has an extensive network of sister hotels and worldwide sales, together with our sister hotels and local efforts we ensure that we remain one of the best hotels in town offering modern international services.

We are located in the New Central Business District with easy access to Embassies, Ministries and Business Head Quarters.

We are one of the hotels in Zambia with the most international certifications and have been for many years Safe Hotels for Safety & Security, SGS for Hygiene & Cleaning, Green Key for Responsible Business Certified.

How do you prepare now to remain relevant and in-demand in future?

Working together with the Radisson Hotel Head Office, we constantly look at all our service offerings regularly updating them to meet the changing demands of a dynamic international tourism market

What makes the hotel really special?

In Lusaka we have a fantastic reputation for service. Our Chuma Grill & Bar has always been considered the one of the best Restaurants in Lusaka and has since 2022 been amongst the best 3 restaurants on various review sites

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

By working closely with Haute Grandeur, we recognize that their independent views on our hotel is an advantage in this International environment