Radisson Blu Hotel & Convention Centre, Kigali

Rob Kucera General Manager

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

First and foremost, it is essential to conduct a thorough competitive analysis. Understanding how your competitors are performing and monitoring their strategies is key to success. I strongly believe that this is an important step in any business endeavour and should not be overlooked. I am confident that by taking these proactive steps, We can remain competitive and continue to provide an outstanding experience for our guests.

sure that our guests have the best experience possible and that they feel welcomed and comfortable during their stay. Our goal is to make sure that our hotel is one that travellers will make an extra effort to visit.

How do you prepare now to remain relevant and in-demand in future?

What makes the hotel really special?

My hotel is really special because of the atmosphere it provides. From high-end luxury properties to our excellent service, the experience of staying at our hotel is one that will be remembered. We strive to make

There are various ways to remain relevant and in demand in the future and some of these are as follows, To be adaptive and innovative in our services and how we offer them to various customers & clients, To be consistent in the quality and efficiency of the services rendered to our clients and customers, To be customer-centric, to listen and take all feedback from our customers and clients, to evolve, to create relevant, engaging and seamless consumer experiences, and to add new products where there was a gap, To merge quality with value.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

We are very pleased to be associated with Haute Grandeur and we believe that this partnership will bring numerous benefits to our brand in the medium to long run. We anticipate that this association will help our brand grow and reach new heights, allowing us to be one of the top names in our industry. We are very excited to be part of this partnership and look forward to the opportunities that it will bring.

Hotel