Quellenhof See Lodge

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

The biggest challenge is certainly the high density of direct competitors. Especially in South Tyrol (Italy) and Tyrol (Austria) we have a very large number of top 5 star hotels with a top infrastructure. Today, you can hardly score points with the most beautiful spa area or the most beautiful suite, but the overall offer has to be right. An enormously important factor here are the employees. They are the pillars of a company. And that is also one of the biggest challenges today: finding good and loyal employees.

What makes the hotel really special?

The Quellenhof See Lodge is certainly an absolute novelty in South Tyrol due to its architecture - completely out of the classical architecture in this area. Although we are located in the Alps, we have been inspired by the Maldives in terms of construction and flair. The resort is situated around an artificial lake of 4,500m² (pool) and 4 exclusive villas are located directly in the pool. The offer in the house is also inspired by the Maledives. For example, we offer our guests the “underwater restaurant”, a speciality restaurant with fine fish creations. This is just one of the many highlights of the new See Lodge.

How do you prepare now to remain relevant and in-demand in future?

The longest-lasting success factor is and remains the criterion of “quality”, hardware as well as soft skills (staff, range of services, etc.). The “Q” in our logo stands not only for our name “Quellenhof”, but also for “quality”. We invest a lot here to do justice to this issue in all departments.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

I think, most of all, gaining international renown/awareness.