Onda Spa at Quellenhof Luxury Resort Lazise

What is the most popular treatment at your spa & what makes this treatment outstanding?

JetPeel is a very popular face lifting treatment with sensational results. JetPeel uses a highspeed stream of air and water enriched with concentrated natural serums. It is a pleasant treatment, contactless and the effect is immediately visible. A valid alternative to filler injections. This treatment is completed by DermWave, a brand-new radiofrequency technique, we are the first to offer in Italy.

Resorts in collaboration with our Medical Centre and external consultants specialized in virology and hygiene, we did not suffer significant drops in spa bookings. Our guest are confident that they are safe with us at all times.

Do you run promotional activities from time to time to keep your customers excited about your offerings and to encourage them to return soon?

Yes, we have special offers on a continuous base.

Which measures did you take to ensure customers feel confident to return to the spa during the challenging times brought about by the covid pandemic?

Thanks to a strict protocol of anti-covid measures developed for Quellenhof Luxury

How do you as a manager keep your employees motivated to ensure award winning service is always delivered?

Our team is highly motivated because they are actively involved in the process of constantly perfectioning our treatment protocols and

Spa service quality. They can contribute with their know-how and experience. E. g. the project of Q-Touch, the exclusive manual method of Quellenhof Luxury Resorts is a team project in continuous evolution.

What do you think sets your spa apart from others in your area?

The 360-degree comprehensiveness of our spa concept, including also the Onda Sports “Feel-moved” program with precious inputs how to find one’s balance and mindfulness with meditation, yoga, ecstatic dance and much more. Q-Touch, our exclusive method, a combination of the very best single manual techniques have to offer, fluid like the movement of the waves.

Which facilities can guests use at the spa after a treatment to relax and unwind?

Separate spa area for families and adults only. Relaxing areas & Silent Room, relaxation areas, multimedia sauna infusion events, steam baths, heated pools all year round.

What unique selling point do you have to attract new clients that might be interesting to the readers?

The exclusivity of our treatments with the exclusive Q-Touch massage protocols. The Quellenhof Luxury Resorts’ philosophy of offering the best and being in the vanguard: We love to be the first to offer you the best.