Membership News

As the COVID 19 pandemic continues, we are all looking for new ways to stay apart but still come together. If you have any questions or concerns, please do not hesitate to call us. Though we are not in the office itself, we are still working and will be there to answer the phones and emails and any questions that you may have. The contact list for the staff members that you may be looking for is here: https://hcbc.ca/ about/our-staff/

Further regarding COVID-19, on the HCBC website under the News & Events category, we have a newsfeed that lists updates for the equine community as HCBC receives them. As time allows, please check out our new website and membership database. We have changed to a new online renewal system for 2020. We also refreshed our look for our website and made it easier for you to navigate around in it. Some of the NEW options that the system has includes: automatic renewal for the next year, as well as instant insurance documents and digital membership cards sent to you. This month, we are planning on adding an Apple and Android wallet card application to keep it easier to locate your card on your phone.

The membership walkthrough also has some changes (which you might have noticed if you have already completed your membership). Your email address and a password are now required instead of your HCBC Membership Number. Your full birthday is now also needed - which eliminates the need to enter it twice when you purchase Capri optional insurances. The membership walkthrough also has an online Conditions of Membership document which includes a privacy policy for the Adult membership and Parental Consent signatures for family memberships with youth associates under 19 years of age. This will be emailed out if you are renewing over the phone line with office staff. These documents come from info@horsereg. com; please note that these emails may fall into your spam/junk folder if they are not located in your inbox. The subject line will state “Waiver signature requested from (individuals name)”. If it is for a parental consent, it will have one of the parent’s names on it. If you have renewed online yourself then you would have already completed this part of the walkthrough. within the email and read the Conditions of Membership or the Parental Consent. Check the blue box, which will turn green and then type your name in the box and press the “I agree to the Above” button. It will come back to Horse Council BC and you should receive your membership card and receipt within the next few minutes.

One final modification: if your payment was made by credit card, your credit card statement could display charges from Interpodia, HorseReg or Horse Council BC.

As other new and exciting changes start rolling out within this year, we will be sure to let you know.

We hope that all of our members stay heathy and stay safe.