Thank you for being a Reid Health Alliance Medicare member. We’re excited to announce that starting January 1, 2024, Reid Health Alliance Medicare will be transitioning to Health Alliance™. This change allows us to broaden our provider network for you as our member, all while allowing us to continue to provide the high level of coverage and excellent customer service you’ve come to expect.
In addition to the brand change, we’re proud to introduce our new plan, Health Alliance POS Choice Rx, which you will be transitioned to starting January 1, 2024. With this plan, you have access to our broad provider network of more than 25,000 providers, including primary care doctors, specialists, industry-leading hospitals and more. Plus, you have the flexibility to see any provider that accepts Medicare without breaking the bank.
The enclosed information will help you understand how your new plan works and how to use all the extra perks that come with being a part of Health Alliance. To keep things simple, we make the Health Alliance directories, formulary and Evidence of Coverage (EOC) available online by logging in to HealthAlliance.org.
Our directories can help you find in-network providers and pharmacies Use the formulary to find a list of covered drugs, and view the EOC for more details about your plan.
You can also request paper copies of these documents by emailing Member Services at MemberServices@HealthAlliance.org or calling (800) 965-4022 (TTY 711). Member Services is available weekdays, 8 a.m. – 8 p.m. local time. Voicemail is used on holidays and weekends, April 1
September 30.
Materials are available online and in print starting October 1, 2023.
Download the MyChart mobile app to access your Hally® account information on the go. Visit the App Store® or Google Play®, or simply scan one of these QR codes.
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Thank you for being a member. We look forward to serving you throughout 2024.
Sincerely,
Your Customer Solutions TeamHealth Alliance Medicare is a HMO plan with a Medicare contract. Enrollment in Health Alliance Medicare depends on contract renewal.
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