Introducing the healthcare of tomorrow
E M I TA C H E A LT H C A R E S O L U T I O N S
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Excellence in technology. Excellence in patient care J U LY 2 0 1 8
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WRITTEN BY
LAURA MULLAN PRODUCED BY
CRAIG DANIELS
Partnering with the sectors’ leading healthcare and technology providers, Emitac Healthcare Solutions is transforming the patient experience w w w. e m i t a c h e a l t h c a r e . c o m
E M I TA C H E A LT H C A R E S O L U T I O N S
A
s the healthcare IT market is
all of our solutions are mission-
predicted to reach a value of
critical services that are
$280.25bn by 2021, Emitac Health-
important to save patients’ lives.
care Solutions (EHS) has made a name for
Healthcare is becoming more
itself as the most preferred healthcare solu-
and more complex therefore we
tions integrator in the UAE region.
need to have the necessary
Keeping pace with emerging trends in the
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knowledge in healthcare
healthcare landscape, the Dubai-based firm
devices, clinical and IT. At EHS,
is tapping into Healthcare Information &
we have the right mix of talents
Technology (HI&T), a fast-emerging avenue in
and domain expertise. Our team
healthcare that aims to enhance operations
includes healthcare professional
in all aspects of healthcare management, by
medical engineers, nurses, doc-
optimising the acquisition, big data analytics,
tors, clinical specialist and
storage, retrieval and use of information.
business people. Our profes-
It is clear that EHS’s core mission isn’t
sional team supports all our
about technology for technology’s sake. It’s
mission critical solutions 24/7 at
about providing cutting-edge tools that
99.8% uptime.”
embrace the industry’s best practices, meets
“We also exclusively represent
the technological needs of staff and delivers
the leading brands in the market
the highest standards of patient care.
today like Philips, Vocera, Hill-
In order to keep abreast with changing
Rom, Masimo, Capsa Solutions
technologies and innovations, EHS’s Health-
and Stanley Healthcare which
care & Information Technology business unit
gives us a strong leadership
caters to the technological needs of the healthcare industry. Suresh Babu, Senior Divisional Director of Critical Care and HIT, says: “EHS strives to deliver reliable and cost-effective solutions that truly enhance patient care.” “Our success lies in our customer-centric approach,” Babu explains. “Fundamentally, J U LY 2 0 1 8
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E M I TA C H E A LT H C A R E S O L U T I O N S
position. It is this combination of factors that is the key to our success. “Our eclectic portfolio includes critical com-
“Communication fundamentally helps to save lives,” reflects Babu. “Poor communication may
munication solutions, tracking and protection
lead to potential death. Unfortu-
solutions, patient entertainment, and clinical
nately, communication errors are
information solutions which come from the
the number one current cause of
industry’s leading partners,” he adds.
harm to patients. The Joint commission on Accreditation of
CRITICAL COMMUNICATION
Healthcare organisation
Communication is the lifeblood of healthcare
describes communication error
and perhaps no one understands this better
as the cause of 60% to 70% of
than EHS. As such, EHS has created several
preventable hospital deaths.” *
services to deliver end-to-end communica-
Traditionally, there is a time
tion between clinicians and patients alike.
gap required to assess the
No name? No number? No problem.
Call a person, a role, or a department instantly with just the touch of a button.
Learn more at: www.vocera.com/me or call 800-0182438
“ COMMUNICATION FUNDAMENTALLY HELPS TO IMPROVE PATIENT CARE AND SAVE LIVES” —
Suresh Babu, Senior Divisional Director, Critical Care & HI&T
* Ref: Joseph Murphy, MD& William Dunn, MD CHEST Journal; December 2010 Vol 138, issue 6, page-1292
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E M I TA C H E A LT H C A R E S O L U T I O N S
patient’s needs from the moment
tion and every patient room,” Babu says.
the patient requests for help.
“With Vocera communication solutions,
With solutions like Vocera, the
the nurses don’t need to walk around as
moment a patient presses a but-
much they do, they can directly interact
ton, they can have live
with the patient or clinician wherever they
communication with caregivers
are. When reducing the communication
and their concerns will be
gap between the patient, caregiver and
addressed within 20 seconds.
clinician, more time is available in order to
“Nurses in the wards walk about seven to eight kilometres per day between the nurses’ sta-
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potentially save lives”. Keeping pace with some of the sector’s most disruptive technologies, EHS offers
“ OUR SUCCESS LIES IN OUR CUSTOMER-CENTRIC APPROACH. FUNDAMENTALLY, ALL OUR SOLUTIONS ARE MISSION-CRITICAL SERVICES THAT ARE IMPORTANT TO SAVE PATIENTS’ LIVES” —
Suresh Babu, Senior Divisional Director, Critical Care & HI&T J U LY 2 0 1 8
H E A LT H C A R E
real-time location services, monitoring
prevents infants from being
patients, staff, assets and even the tempera-
abducted,� explains Babu.
ture and humidity within the facility. This
“We have a radio-frequency
ensures safety within the healthcare environ-
identification system whereby
ment and reassures new mothers of any
babies are tagged with devices
concerns about mother-to-infant matching
that work closely with wi-fi and
and prevention of potential abductions.
security systems. If a baby is
“Today, infant protection is very critical for
handed to the wrong parent, is
two reasons: it ensures the right baby is
near an unauthorized zone, or
placed with the right mother and are well pro-
is abducted, the doors will
tected within a secured zone, and it also
immediately lock and sound an
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E M I TA C H E A LT H C A R E S O L U T I O N S
alarm – unless there is a fire alarm. This ensures the infant’s utmost safety.” PATIENT ENTERTAINMENT
Today, patient entertainment systems are also becoming a norm in healthcare, helping patients beat boredom whilst engaging in personal healthcare. Offering solutions such as Patient Linc and Mobile Linc, EHS ensures that patients can watch movies, Skype with fam10
ily members, and learn when their lab results are set to come back or when they’re going for an X-Ray. The result: increased patient
tors and patients potentially reducing
satisfaction, increased patient
infections which is one of the biggest chal-
engagement, better health out-
lenges faced by healthcare sector today.”
comes and fewer hospital readmissions. “Patient engagement is very
INDUSTRY-LEADING PARTNERSHIPS
To make healthcare affordable, Babu says
critical as they can be in a hospi-
the sector needs to utilise tools that offer the
tal for days or even weeks,”
best return on investment (ROI) and that’s
notes Babu. “The patient has to
why EHS only partners with market-leading
be engaged and they should
healthcare and technology providers.
have a choice of entertainment.
“Our solutions like Vocera, Stanley,
On top of that, Skype reduces
Masimo, Forcare, Hill-Rom, or Philips, are
face-to-face contact with visi-
amongst the best in that technology space,”
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"PATIENT ENGAGEMENT IS VERY CRITICAL AS PATIENTS CAN BE IN A HOSPITAL FOR DAYS OR EVEN WEEKS” — Suresh Babu, Senior Divisional Director, Critical Care & HI&T 11
Babu says. “That’s very critical, especially
“There is big potential in Middle
if you look at countries like UAE which look
East because there has been a
for premium brands. These solutions are
rise in lifestyle diseases such as
helping clinicians and adding value, making
obesity, diabetes and high blood
healthcare more affordable, interoperability
pressure,” explains Babu. “If you
and fundamentally increasing efficiency.”
take the UAE, for instance, the
The healthcare system in the Middle East
region has one of the largest dia-
is investing large amounts into infrastruc-
betic populations in the world.
ture and equipment. If the market becomes
Therefore, the Middle East is defi-
saturated with newly constructed hospitals,
nitely looking at investing more in
experts will look to see which technologies
healthcare and being more cost-
and applications could bring about cost
effective through technologies
optimisation and ROI.
because the population is groww w w. e m i t a c h e a l t h c a r e . c o m
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ing and demand for healthcare is also growing.” Innovation runs deep at EHS
dynamic changes in the sector. “Healthcare is going to drastically adapt to the changing technology environment,” he
and not the one to sit on its lau-
says. “We believe that artificial intelligence in
rels, the Dubai-based company
healthcare is one of the best use cases in
is on the lookout for the next
healthcare technology and so that’s an area
state-of-the-art technology;
where we are focusing by partnering with
turning its attention to telehealth,
Philips AI. We are also exploring the use of
Tele-ICU, virtual consulting,
teleconsulting and telemedicine.
interoperability, and artificial
“Today, people want second opinions.
intelligence. As a result, Babu
They want to consult a doctor from home.
believes that EHS is ready for any
This critical communication technology is
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Emitac Healthcare at Arab Health 2018
going to drive the market of future virtual
United by a vision to champion
care. We are also going to focus on oncology
practices, meet the technologi-
services and recently partnered with Varian,
cal needs of staff, and deliver
who are one of the leading technology pro-
exceptional patient care, EHS
viders for oncology in the world. That’s an
has established its position in the
area where we expect to see growth.”
healthcare technology market.
Since he first joined the company around
Going forward, it seems it is set
13 years ago, Babu has helped to build EHS’s
to remain a market leader in
Health Information & Technology department
years to come.
from scratch. Today it has become fundamental to EHS’s success as one of the leading health technology integrators in UAE. Experience Excellence
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P.O.Box 8391 Concord Towers Floor no 32 Dubai Media City 8391