Professor Mark Britnell

Professor Mark Britnell is a global healthcare expert. Alongside his numerous roles in healthcare management, he is an award-winning author and a Professor at the Global Business School for Health at University College London.

With a career spanning over 34 years, 81 countries, two award-winning books, numerous posts in healthcare management, and roles advising some of the world’s key healthcare boards and committees, Mark Britnell embodies the term global healthcare expert.

His journey in healthcare colours his entire professional life, beginning with multiple management positions within the NHS before his role as Director of Central Middlesex Hospital in 1995.

Britnell became one of the youngest people in the history of the NHS to hold a chief executive role when he became CEO of University Hospitals Birmingham from 1998-2006; his lasting impact in Birmingham is clear through his involvement in the new Queen Elizabeth Hospital and the introduction of the Royal Centre for Defence Medicine.

Between 2006-2009, he oversaw impressive financial improvement of NHS South Central as Chief Executive of the region, before becoming a Director-General at the Department of Health and member of the NHS Management Board.

Britnell spent the next 11 years delivering sustainable growth in Healthcare, Government & Infrastructure at KPMG International, accounting for 22% of total global revenues and 45,000 staff across 145 countries. From 2014 to 2018, he also served as a member of the World Economic Forum Global Health Council.

During the period 2020-2022, he was Vice-Chairman KPMG UK in conjunction with his healthcare responsibilities. He remains involved with KPMG today as advisor to KPMG Canada & HMG, the largest healthcare group in the Middle East, alongside his work in education and position as Chairman of the Global Impact Committee in Australia.

Education

Britnell started his journey in higher education by gaining a Bachelor of Arts in History from Warwick University (1984-88), before moving on to study Law in Chester. He embarked upon healthcare education by completing the NHS Graduate Management Training Scheme, which was based at Warwick University Business School with international placement in Australia. He has recently returned to higher education

“Instead of demotivating staff and haemorrhaging talent, a drive across the NHS is needed to bring joy back to the work. If we want them to care for us, we need to care for them”