2009 ANNUAL REPORT TO THE COMMUNITY
ONE SYSTEM FOR ALL YOUR HEALTHCARE NEEDS
The Vision for HealthONE is to be an ethical, compassionate healthcare organization, committed to the care and improvement of human life.
HealthONE Board of Governors Rob Kaufmann, Chairman of the Board Jeffrey A. Dorsey, President and CEO, HealthONE • J David Boyles • Jerome Buckley, MD • Greg D’Argonne, CFO HCA-HealthONE • Patrick Hamill, President/Founder Oakwood Homes, LLC • Sam Hazen, President HCA Western Group • John Hughes, Jr., CPA, CVA Clifton, Gunderson LLP • Grant Jones, Executive Director Center for African American Health • Rob Kaufmann, Brownstein, Hyatt, Farber & Schreck P.C. • John McWilliams, President Western Skies, Inc. • Dick Robinson, Co-Chief Executive Officer, Robinson Dairy • John Sabel, MD South Denver GI • Steven Shogan, MD Colorado Neurosurgery Associates, PC • Rick Shallcross, CFO HCA Western Division Group • Monica Liley Skok, Founder Rootstock Solutions
The Mission of HealthONE is to provide quality healthcare at a reasonable cost to our patients and the people in each community we serve. In pursuit of our vision and fulfillment of our mission, we believe in the following Value statements: We provide compassionate and competent healthcare. We support and encourage medical education and research. We respect the uniqueness of each individual and treat one another with respect and dignity. We promote collaboration with and among HealthONE employees, physicians, other healthcare professionals and the communities we serve. We are thoughtful stewards of our human and financial resources. We act with honesty, integrity and fairness in the conduct of our business.
HealthONE resources and to find a physician: HealthONEcares.com Pediatric Services: RockyMountainHospitalforChildren.com
© 2010 HealthONE
Table of Contents
ONE HealthONE’s 2009 Report to the Community Letter to the Community ............................02
Spalding Rehabilitation Hospital ................22
ONE with the Community ..........................04
Swedish Medical Center..............................24
The Medical Center of Aurora ....................08 and Centennial Medical Plaza
Swedish Southwest E.R. ..............................26
North Suburban Medical Center ................10 Presbyterian/St. Luke’s Medical Center ......12 Rocky Mountain Hospital for Children ........14 Rose Medical Center ..................................18 Sky Ridge Medical Center ..........................20
AIRLIFE ..........................................................27 HealthONE Clinic Services ..........................28 Ambulatory Surgical Centers ......................29 HealthONE Outreach Services ....................30 Outpatient Diagnostic Imaging Centers ....31 Healthy Work Environment..........................32
02
2009
ANNUAL REPORT TO THE COMMUNITY
H
ealthONE is the largest healthcare system in the metro Denver area with more than 8,500 employees and 3,000 affiliated physicians. Named Colorado’s "Best Company for Working Families several years in a row, the health system was created in 1995 as a 50/50 joint venture between non-profit The Colorado Health Foundation (formerly HealthONE Alliance), Colorado’s second largest charitable foundation, and various affiliates diagnostic imaging clinics; and AIRLIFE, of HCA. which provides critical care air and ground HealthONE includes: The Medical Center of Aurora and Centennial Medical Plaza; North Suburban Medical Center; Presbyterian/St. Luke's Medical Center and
Rocky Mountain Hospital for Children; Rose Medical Center; Sky Ridge Medical Center; Spalding Rehabilitation Hospital; Swedish Medical Center and Swedish Southwest ER; 12 free-standing ambulatory surgery centers; more than 30 occupational medicine/ rehabilitation, Broncos Sports Medicine, specialty, and outpatient
transportation for an eight-state region. Additionally, all HealthONE acute care hospitals have become affiliates of Rocky Mountain Hospital for Children — the HealthONE system of pediatric care. As such, each affiliate meets rigorous standards for care, quality, outcomes and staff experience. In August 2010, HealthONE celebrates the opening of a new pediatric patient center, Rocky Mountain Hospital for Children at Presbyterian/St. Luke’s Medical Center in Denver.
$400
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$375
$350
$350
$325
$325
$300
$300 $275 $250
$225
$225 DOLLARS LISTED IN MILLIONS
$275 $250
$200 $175 $150 $125 $100 $75
HealthONE 2009 Community Benefit
Uncompensated Care (including charity care & bad debt) $415.92 M State & Federal Taxes $95.72 M Health Professional Education $8.36 M
$200 $175
Community Building Activities $4.55 M
$150 $125
Community Health Education $6.12 M
$100 $75
$50
$50
Cash Donations to Charities $4.62 M
$25
$25
Research $1.40 M
0
0
$453.2 2008
$536.7 2009
T
hroughout 2009 — despite the improvement services (such as in-kind donaongoing nationwide recession — tions of medicine, supplies and volunteers; HealthONE remained steadfast in free health seminars; nurse triage telephone its commitment to improving the health service; car seat and bike helmet checks; and and lives of our patients, our employees, other free or below-cost programs). We our physicians and clinicians, and our invested more than $8 million in health procommunities. Together in 2009, we pro- fessionals’ education and another $1.4 milvided $416 million in free or discounted lion toward research. Finally, we contributed medical care to patients; we paid $41 mil- $4.5 million in staff time and contributions lion in state and local sales and property for community building activities beyond our own walls. and income taxes, plus another $54 milAll told, 2009 saw the people of lion in federal taxes; and we donated HealthONE contribute nearly $537 mil$4.62 million to local nonprofit organizalion in community benefit. This report tions supporting children, health prowill show you just a small slice of our grams, the arts, and other worthy causes. day-to-day commitment and passion for Additionally, HealthONE hospitals and facilities also spent or contributed caring for our communities — which more than $6.1 million for community health continue to grow each year.
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HealthONE’s 2009 Report to the Community
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ONE with the Community HealthONE’s contributions to community organizations exceeded $4.62 million in 2009
H
ealthONE employees and clinicians are as dedicated to the health of our communities as they are to providing quality care to our patients. With our employees and staff, HealthONE contributed more than $4.62 million in cash and inkind contributions to 192 organizations across Colorado. These groups provide a wide variety of services to individuals and families — positively affecting the health and well-being of Coloradans.
4 Square Mile Neighborhood 9Cares Colorado Shares 9Health Fair AARP Driving Program Acts of Grace Foundation The Adoption Exchange Agape Healthcare Colorado Al-Anon Allied Jewish Federation Alzheimer’s Association American Cancer Research American Cancer Society
American Diabetes Association
Brain Injury Association of Colorado
Colorado Legacy Foundation
American Heart Association
Brain Injury Support Group
American Hospital Association
Bridge Project
Colorado Neurological Institute
Broomfield Health Department
Colorado Opens Golf Foundation
Colorado Association of Healthcare Auxilians
Colorado Patient Safety Coalition
Cardinal Health Medical
Colorado Perinatal Care Council
American Humane Association American Jewish Committee American Lung Association American Red Cross — Mile High Chapter AmerisourceBergen Andre Center For Breast Education & Navigation Angelman Syndrome Foundation The Anti-Defamation League Arapahoe House The ARC of Aurora Argus Home Health Care Art Of The Nations Colorado Nurses Association
Castle Rock Chamber of Commerce
Colorado Physician Health Program
Castle Rock Economic Development Council
Colorado Public Radio
Castle Rock Fire And Rescue
Colorado State EMS Conference
Center for Personalized Education for Physicians Colorado Hospital Association Children's Diabetes Foundation Rocky Mountain Children's Law Center Children’s Museum of Denver City of Aurora
Colorado State Patrol Colorado UpLift Community College of Aurora Community College of Aurora Foundation Community College of Denver Foundation Community Sailing of Colorado
Aurora Center For Active Adults
Clinica Tepeyac
Core Foundation
Colorado Medical Society
Craig Hospital
Aurora Chamber of Commerce
Colin Cassidy Memorial Fund
Denver Academy of Torah
Aurora Civitan Club
Colorado Ballet
Aurora Residents for Recreation
Colorado Business Hall of Fame
Rotary Club of Aurora Foundation
Colorado Cancer Research Program
Denver Medical Library
Avascend LLC
Colorado Center for Nursing Excellence
Denver Metro Chamber
Colorado Coalition for the Homeless
Denver Osteopathic Foundation
Colorado Healthcare Ethics Forum
Denver Public Schools Foundation
Avon Products Foundation A.W.A.R.E. Inc. Best Friends Animal Society Black Tie Colorado Boys & Girls Clubs
Denver Academy Denver Area Health Care Recruiters Association Denver Center for the Performing Arts Denver Medical Society
Denver Rescue Mission
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Denver University Franklin L. Burns School of Real Estate & Construction Management Denver Zoological Foundation
Gold Crown Foundation
Junior Achievement
Grace On Wings
Juvenile Diabetes Research Foundation
Habitat for Humanity HCA Hope Fund
Kiwanis Club
Hep C Connection
Kroenke Kids Fair
District 8 Senior Events, Inc.
Herzl/RMHA
Leadership Douglas County
Doctor's Care
Highlands Ranch Community Association
Limb Preservation Foundation
Church of Jesus Christ Latter-Day Saints, Highlands Ranch
Littleton Firefighters Foundation
Doctor's Care Pharmaceuticals Doctors Without Borders Douglas County Educational Foundation Englewood Rotary Club Epilepsy Foundation of Colorado Estate Of Mary Reed Face the Challenge
Huskie Backboard Club Innovation Economics
March Of Dimes
Inter-Faith Community Services
Mazon Inc. A Jewish Response to Hunger
Invest In Kids
Metro Community Provider Network Meetings
JCC Maccabi Games
Families First
Jeremy Bloom’s Wish of a Lifetime
Food And Allergy & Anaphylaxis
Jewish Community Center
Food Bank of the Rockies Frank's Ride For Children/Make-A-WishFoundation Friends of AirLife Friends of the Center for Human Nutrition Front Range Community College Foundation
Lone Tree Chamber of Commerce
Jewish Experience Jewish Family Service Jewish Women's Fund of Colorado Jobing.Com
Metro Denver Black Church Initiative Metro Denver Sports Commission Metro North Chamber of Commerce Mid Eastern Advertising Mile High Downs Syndrome Association
Jordan's Angel Foundation
Mizel Museum
Journal Of Healthcare Management
National Jewish Health
Judi’s House
National Jewish Health 2009 Beau Arts Ball
National MS Society
Health Foundation
National Parkinson Foundation
Rocky Mountain Elks Foundation
National Western Stock Show
Rocky Mountain PBS
Oasis Network
Rocky Mountain Youth Clinics
Susan G Komen Race for the Cure - Denver Metropolitan Affiliate Swedish Medical Center Auxiliary The Children's Hospital
Rocky Mountain Health Care Services
The Rise School Of Denver
Pancreatic Cancer Action Network
Rocky Mountain Lions Eye Institute Foundation
Tri-County Health Department
Rocky Mountain MS Center
Peacejam Foundation
Ronald McDonald House
University Of Colorado School Of Medicine
Planned Parenthood
Rose Community Foundation
University Of Denver
Opera Colorado Operation Smile Outward Bound
Platt College Advisory Council
Senior Safety Fair
The Shivers Center
University Of Colorado Urology Center Of Colorado Foundation
Post Polio Support Group
Shalom Park
Praying Hands Ranches
Soul To Sole
Volunteers Of America
Southeast Business Partnership
Wild Bird Information Center
Progressive Health Center Project C.U.R.E. Project PAVE Pulmonary Support Group Quality Healthcare Coalition Reclaim Kids Robinson Dairy Foundation Rock Canyon High School Rocky Mountain Blood and Marrow Transplant Program Rocky Mountain Children’s
ONE
Spalding Foundation
William Pounds
Special Olympics
Women For Women International
Starlight Children’s Foundation Statewide Independence Living Council
Women's Crisis Center Work Options For Women Young American's Bank and Young Ameritown
Steadman Philipon Research Institute
Young Life South Jeffco
Stepping Stones
YMCA
Stroke Screening
HealthONE’s 2009 Report to the Community
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THE MEDICAL CENTER OF AURORA
T Centers of Excellence • HCA Cardiovascular • Level II Trauma
Specialty Services • Magnet designation • Cardiovascular Services — Founder of Cardiac Alert • Chest Pain Center accreditation • Colorado Performance Excellence (CPEx) Timberline Award • Chiari Malformation • Neuroscience Services • Orthopedic Services • Pain Medicine • Women’s Services (Level IIIa NICU, Breast Cancer Care Center, Digital Mammography Centers) • Advanced Surgical Center • Primary Stroke Center • 500K Lives Mentor Hospital
Executive Staff John Hill, President & Chief Executive Officer Julie Taylor, Chief Operating Officer Dennis Waite, MD, MSPH Chief Medical Officer Carol Gregory, Chief Nursing Officer Bill Voloch, Chief Financial Officer
Jeremy Bradshaw, VP Operations & CV Services Joanna Groom King VP Human Resources & Strategic Development Julie Martin, AVP Surgical Services Kelly Gallant, AVP Quality & Performance Improvement Zach Mueller, Associate Chief Nursing Officer Roberta Barton-Joe Administrative Resident The Medical Center of Aurora Main Campus Advanced Care Hospital with Level II Trauma Center 1501 S Potomac St Aurora, CO 80012 303-695-2600 North Campus 700 Potomac Street Aurora, CO 80011 303-695-2600 Centennial Medical Plaza Outpatient/Day Surgery with Emergency Services 14200 Arapahoe Road Centennial, CO 80112 303-699-3000 AuroraMed.com
he Medical Center of Aurora is an award-winning regional medical center. The first community hospital in the Denver Metro area to receive Magnet Recognition for nursing excellence, this acute care hospital specializes in cardiovascular services, neurosciences, oncology, surgery and women’s services. The Medical Center of Aurora also has Primary Stroke Certification. The Main Campus is the primary hospital with a Level II Trauma Center, chest pain accreditation and Center of Excellence designation for cardiovascular services.
2009 Fast Facts Affiliated Physicians
1,088
Number of Employees
1,380
Licensed Beds ER Visits Observation Visits Outpatient Surgeries Outpatient Visits (all other) Inpatient Admissions Total Patients Cared For Bad Debt
346 68,101 3,797 5,434 80,809 13,944 172,085 $42,327,000
Charity Care
$28,603,000
Uninsured Discounts
$55,818,000
Taxes (State and Federal)
$13,202,315
Charitable Contributions
$458,379
Based on IRS Reporting Categories Community Health Improvement Services (includes in-kind donations) Health Professional Education Community Building Activity Services Total Community Benefit
$52,921 $391,648 $6,075 $140,859,338
CENTENNIAL MEDICAL PLAZA ONE
HealthONE’s 2009 Report to the Community
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NORTH SUBURBAN MEDICAL CENTER
Q
uality medical care and a strong hospital are important elements in any thriving community. For Metro North residents, North Suburban Medical Center has a healthy dose of programs and services to meet the community’s needs for high-quality, specialty care and is making it possible for people to live longer, healthier lives. This year, North Suburban celebrates its 25th year of providing high-quality, specialty care...close to home.
2009 Fast Facts Affiliated Physicians
Specialty Services
Executive Staff
• Cardiovascular Services • Emergency Medical Services • Healthy Beginnings Newborn Wellness • ERgent Urgent Care • Rocky Mountain Hospital for Children at NSMC • Center for Surgical Weight Loss • Diagnostic Sleep Center • Baby-on-the-Way Club • Obstetrical Services & Level II Nursery • Level IV Trauma Center • Mountain View Nurse Midwives • Center for Women’s Diagnostic Services • Orthopedic and Spine Services
Jennifer Alderfer President & Chief Executive Officer Erica Rossitto Chief Nursing Officer Deborah L. Hart Chief Financial Officer North Suburban Medical Center 9191 Grant Street Thornton, CO 80229
615
Licensed Beds
157
ER Visits Observation Visits Outpatient Surgeries Outpatient Visits (all other) Inpatient Admissions Total Patients Cared For Bad Debt
46,654 2,841 5,348 32,288 6,370 93,501 $26,482,000
Charity Care
$12,408,000
Uninsured Discounts
$27,802,000
Taxes (State and Federal)
$4,764,514
303-451-7800
Charitable Contributions
$17,842
NorthSuburban.com
Based on IRS Reporting Categories Community Health Improvement Services (includes in-kind donations) Health Professional Education Community Building Activity Services Total Community Benefit
ONE
549
Number of Employees
HealthONE’s 2009 Report to the Community
$ 63,885 $ 6,120 $71,544,361
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PRESBYTERIAN/ST. LUKE’S MEDICAL CENTER
W
ith age comes wisdom, experience and accomplishment. We know more about the communities we serve from across Colorado, Kansas, Montana, Nebraska, South Dakota and Wyoming. We are wiser with our resources and as diligent as ever in our planning.
2009 Fast Facts Affiliated Physicians
1,167
Number of Employees
1,384
Licensed Beds ER Visits Observation Visits
Center of Excellence
Executive Staff
• Bariatric Surgery
Mimi Roberson, President & Chief Executive Officer Allen Harrison Chief Operating Officer Jill Taylor Chief Nursing Officer Doug Zehner Chief Financial Officer Matt Sogard Chief Operating Officer Rocky Mountain Hospital for Children at P/SL Shane Buer VP Human Resources
Specialty Services • American Association of Cardiology & Pulmonary Rehabilitation • High-risk Obstetrics, Level IIIC NICU & Pediatrics • Cardiac Center • Comprehensive Cancer Program • The Denver Clinic for Extremities at Risk • Rocky Mountain Blood and Marrow Transplant Program • Lung Cancer Clinic of the Rockies • Transplant Center • Advanced Center for Spinal Microsurgery
14,392 3,838
Outpatient Surgeries
11,810
Outpatient Visits (all other)
76,772
Inpatient Admissions Total Patients Cared For Bad Debt Charity Care
9,478 116,290 $13,236,000 $7,709,000
Uninsured Discounts
$11,680,000
Taxes (State and Federal)
$12,931,333
Charitable Contributions
$234,356
Based on IRS Reporting Categories Community Health Improvement
$789,934
Services (includes in-kind donations) Health Professional Education
Presbyterian/St. Luke’s Medical Center 1719 East 19th Avenue Denver, CO 80218
680
Community Building Activity Services Research Total Community Benefit
$2,868,576 $796,483 $67,856 $50,313,538
303-839-6000 PSLMC.com
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Architect’s rendering of RMHC at P/SL expansion at 19th Avenue and High Street in Denver
ROCKY MOUNTAIN family of hospitals HOSPITAL FOR CHILDREN
B Available in all HealthONE Hospitals • Pediatric emergency services • 300 affiliated, boardcertified pediatric specialty physicians working in collaboration with community family physicians and pediatricians
Pediatric Specialty Services Cardiology Cardiac Surgery Emergency Gastroenterology General Surgery MInimally Invasive Hopitalists/Intensivists Neonatology Nephrology Neurosciences Neurosurgery Neurology Oncology
ONE
Orthopedics Pulmonology Spine and scoliosis Urology
Executive Staff Mimi Roberson, President & Chief Executive Officer Reginald Washington, MD Chief Medical Officer Matt Sogard Chief Operating Officer Jack HT Chang, MD Physician Liaison Kathleen DeMarco Associate Chief Nursing Officer Expanded facility on P/SL's campus opening August 2010 1719 East 19th Avenue Denver, CO 80218
ecause its specialists handle more high-risk and high acuity patients, Rocky Mountain Hospital for Children (RMHC) — now part of all HealthONE hospitals — created the largest collaborative team of private practice pediatric, neonatal and maternal-fetal specialists available in the Rocky Mountain region. With 300 pediatricians, pediatric sub-specialists, obstetricians, neonatologists, maternal- fetal specialists, family medicine physicians and other physicians specializing in pediatric care, we offer more than 40 medical, surgical, and sub-specialty services that meet the special physical, developmental and emotional needs of both infants, children and teens.
2009 Fast Facts Pediatric Inpatient Admissions
3,296
Pediatric Inpatient Days
11,578
Pediatric ER visits
58,131
NICU Admissions*
5,129
NICU Patient Days
41,293
*NICU admissions based on DRG criteria for Colorado Hospital Association reporting
See full listing of services and specialties at RockyMountainHospitalForChildren.com See facility map and capabilities on page 17.
303-839-6000
HealthONE’s 2009 Report to the Community
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Rocky Mountain Hospital for Children Pediatric Services at All HealthONE Hospitals
I
n March of this year all HealthONE hospitals completed the formal Rocky Mountain for Children affiliation agreement process to create a “family of care” for children guided by clinical and operational guidelines to ensure consistent quality everywhere a child receives services. Some of the key principles that make this new model of pediatric care so significant and unique: quality and evidence based medical practices drive decisions clinical and service innovation is shared across all RMHC hospitals to improve care and the patient experience physician partners embrace personalized care and effective communications among specialists, primary care physicians and the parents and children they serve. the name says what matters most to us—we are “for children” throughout the Rocky Mountain Region
Rocky Mountain Hospital for Children HealthONE’s family of hospitals for pediatric care Rocky Mountain Hospital for Children at Presbyterian/ St. Luke’s Medical Center Current • • • •
Pediatric Beds: 36 PICU Beds: 8 NICU: Level III C NICU Beds: 84
Expanded Facility Opening August 2010 •
•
• • •
10 bed pediatric emergency department capability 10 Pediatric Intensive Care Unit (PICU) beds 53 pediatric in-patient/observation beds 6 pediatric OR suites 84 bed Neonatal Intensive Care Unit (NICU) — Largest in the Rocky Mountain region
Rocky Mountain Hospital for Children at Medical Center of Aurora • • •
Pediatric Beds: 8 NICU: Level III A NICU Beds: 14
Rocky Mountain Hospital for Children at North Suburban Medical Center • • •
Pediatric Beds: 6 NICU: Level II NICU Beds: 6
Rocky Mountain Hospital for Children pediatric emergency department locations
Rocky Mountain Hospital for Children at Sky Ridge Medical Center • • • •
Pediatric Beds: 14 NICU: Level III A NICU Beds: 12 Pediatric Specialty Clinic
Rocky Mountain Hospital for Children at Swedish Medical Center • • • •
Pediatric Beds: 11 PICU Beds: 6 NICU: Level III B NICU Beds: 21
Rocky Mountain Hospital for Children at Rose Medical Center • • •
Pediatric Beds: 10 NICU: Level III B NICU Beds: 24
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ROSE MEDICAL CENTER
R “
ose has always treated the community, the physicians and the patients as its family, and that’s one reason the hospital is such a success,” notes Dr. Reid Goodman, who was born at Rose the year the hospital opened and whose father was one of the first physicians on the medical staff.
2009 Fast Facts Affiliated Physicians
1,209
Number of Employees
1,291
Licensed Beds ER Visits Observation Visits Outpatient Surgeries
Center of Excellence
Executive Staff
• Bariatric Surgery
Ken Feiler President & Chief Executive Officer Isi McCarthy Chief Operating Officer Lynne Wagner Chief Nursing Officer Jac Connelly Chief Financial Officer Clarence McDavid Human Resources Director Betsy Hunsicker Associate Administrator
Specialty Services • Cardiovascular Services • Comprehensive Surgical Services • Diabetes Treatment • Digestive Disorders • Emergency Services • Rose Institute for Joint • Replacement • Mammography/Breast • Diagnostic & Cancer Care • Spine Institute • Sports Medicine • Women’s and Children’s Services
Rose Medical Center 4567 East 9th Avenue Denver, CO 80220 303-320-2121
Outpatient Visits (all other) Inpatient Admissions Total Patients Cared For
422 35,863 4,548 10,584 102,267 13,355 178,858
Bad Debt
$17,854,000
Charity Care
$10,806,000
Uninsured Discounts
$19,452,000
Taxes (State and Federal)
$10,655,064
Charitable Contributions
$294,393
Based on IRS Reporting Categories Community Health Improvement
$64,596
Services (includes in-kind donations) Health Professional Education
$1,707,408
Community Building Activity Services
$1,941.239
Total Community Benefit
$62,774,700
RoseMed.com
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SKY RIDGE MEDICAL CENTER
S Centers of Excellence
Executive Staff
• Bariatric Surgery • Commission on Cancer Accredited Program • Sleep Disorders Center Accredited by the American Academy of Sleep Medicine • Anthem Blue Cross & Blue Shield Blue Designation Center for Spine Surgery/ Hip & Knee Replacement
Maureen Tarrant President & Chief Executive Officer Susan Hicks Chief Operating Officer Marian Savitsky Chief Nursing Officer Craig Sammons Chief Financial Officer Diane Cookson VP, Business Development & Operations Linda Pruiett VP, Human Resources
Specialty Services • Bariatric Surgery • Cancer Center • Cardiac Services/Cardiac Wellness • Diagnostic & Imaging Services • Full-Range Surgical Services • Level III Trauma/ Emergency Department • Rocky Mountain Hospital for Children at Sky Ridge • Sleep Center • Sports Medicine & Rehabilitation • Women’s & Children’s Services — Level III Nursery
Sky Ridge Medical Center 10101 RidgeGate Parkway Lone Tree, CO 80124
ince its opening, the community has embraced Sky Ridge for its compassionate physicians and staff as well as its depth and breadth of services. Uniquely designed with patient and family comfort in mind, Sky Ridge offers private patient rooms, a Healing Garden, room service dining, wireless Internet access and Skylight television with news and health information. The hospital recently expanded again with the addition of its state-of-the-art Spine & Total Joint Center, with its own entrance, seven operating suites and education center.
2009 Fast Facts Affiliated Physicians
1,248
Number of Employees
1,053
Licensed Beds ER Visits Observation Visits Outpatient Surgeries Outpatient Visits (all other) Inpatient Admissions Total Patients Cared For Bad Debt Charity Care
720-225-1000 SkyRidgeMedCenter.com
HealthONE’s 2009 Report to the Community
36,223 3,797 8,533 51,873 12,029 112,455 $13,126,000 $5,200,000
Uninsured Discounts
$14,829,000
Taxes (State and Federal)
$12,981,732
Charitable Contributions
$2,111,413
Based on IRS Reporting Categories Community Health Improvement Services (includes in-kind donations)
$1,867,213
Health Professional Education
$10,920
Community Building Activity Services
$45,855
Total Community Benefit
ONE
186
$50,173,133
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SPALDING REHABILITATION HOSPITAL
S Specialty Services
Executive Staff
• • • •
Cindy Kreutz President & Chief Executive Officer Debbie Petersen Chief Operating and Chief Nursing Officer Joyce Webber Chief Financial Officer Donna Greeley Human Resources Director
• • • •
Amputee Rehabilitation Aquatic Therapy Brain Injury Rehabilitation Controlled Stimulation Unit Day Rehabilitation Interventional Pain Center Neurological Rehabilitation Orthopedic Rehabilitation
palding Rehabilitation Hospital has been in the business of Rebuilding Lives and Renewing Hope for more than 40 years. A 100-bed rehabilitation hospital, Spalding specializes in treatment of conditions such as stroke, brain injury, amputations and other disabling injuries and medical conditions. Rehabilitation is all about compensating for deficits, adapting to a new way of life and restoring function to help patients return to the most functional life possible.
2009 Fast Facts
Specialty Designations • American Academy for the Certification of Brain Injury Specialists • CARF Accreditation in Rehabilitation • CARF Accreditation in Brain Injury • Outstanding Service to Seniors in Aurora Award
Spalding Rehabilitation Hospital Aurora 900 Potomac Street Aurora, CO 80011 303-367-1166 At P/SL 1719 W 19th Ave. Denver, CO 80218 303-839-6293 SpaldingRehab.com
Affiliated Physicians
231
Licensed Beds
100
ER Visits
N/A
Observation Visits
N/A
Outpatient Surgeries Outpatient Visits (all other) Inpatient Admissions Total Patients Cared For Bad Debt Charity Care
Types of injuries treated 32% 17% 22% 10%
Orthopedics Brain Injury Stroke Other Neurological Conditions 10% Other Conditions 6% Amputee 3% Multi Trauma
405
Number of Employees
Uninsured Discounts
N/A 9,524 649 10,173 $132,000 $4,000 $91,000
Taxes (State and Federal)
$1,043,185
Charitable Contributions
$1,650
Total Community Benefit
$1,271,835
Average Length of Stay: 14.8 days
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SWEDISH MEDICAL CENTER
A
respected medical provider and trusted community health resource for more than 100 years, Swedish offers patients the highest quality care and the most advanced technologies and treatments in nearly every medical specialty — all delivered by our experienced staff who are at the heart of our Swedish Memorable Care promise.
2009 Fast Facts Affiliated Physicians
1,034
Number of Employees
1,790
Licensed Beds ER Visits
368 72,808
Centers of Excellence
Executive Staff
Observation Visits
• Bariatric Center • Commission on Cancer Accredited Program (American College of Surgeons) • Nationally Certified Primary Stroke Center (Joint Commission) • Level I Trauma Center
Mary M. White President & Chief Executive Officer Trent Lind Chief Operating Officer Karleen Goerke Chief Nursing Officer Kathryn Ashenfelter Chief Financial Officer Lisa Morris Vice President, Human Resources
Outpatient Surgeries
10,309
Outpatient Visits (all other)
40,435
Swedish Medical Center Acute care hospital for adults and pediatrics with Level I trauma center 501 East Hampden Avenue Englewood, CO 80113
Based on IRS Reporting Categories
Specialty Services • Acute Rehabilitation • Advanced Radiology Capabilities • Cardiovascular Services, The Heart Center • Comprehensive Spine Care • Neurosciences • Orthopedics & Joint Replacement • Women’s & Children’s Services
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303-788-5000 SwedishHospital.com
HealthONE’s 2009 Report to the Community
Inpatient Admissions Total Patients Cared For Bad Debt
4,845
17,879 146,276 $32,589,000
Charity Care
$27,502,000
Uninsured Discounts
$41,710,000
Taxes (State and Federal)
$13,312,295
Charitable Contributions
$193,703
Community Health Improvement Services (includes in-kind donations)
$1,393,877
Health Professional Education
$3,075,696
Community Building Activity Services
$1,581,780
Research Total Community Benefit
1,322,385 $122,680,736
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SWEDISH SOUTHWEST ER Swedish Southwest ER 6196 S. Ammons Way Littleton, CO 80123 303-932-6911 SwedishHospital.com
Quick turnarounds mean an average of two hours from arrival to discharge Open since late 2005, the Swedish Southwest Emergency Room (SWER) is a 24hour, full-service emergency department. This facility is staffed by board-certified emergency physicians who work alongside nurses and technicians specializing in emergency medical care. Additionally, patients have access to state-of-the-art tests through CT scan, X-ray, ultrasound, cardiac testing and
laboratory service, all of which are performed on site. Critically ill patients can be transported via ambulance or AIRLIFE helicopter, both of which serve SWER. Each year, SWER provides medical care for more than 22,000 patients from southwest Jefferson County and the surrounding areas. Many patients have enjoyed the quick turnaround as the average time from arrival to discharge is approximately two hours.
AIRLIFE
AirLife Services 501 E. Hampden Avenue Englewood, CO 80113 303-788-5251 1-877-2-GetAirLife 1-877-243-8247 AirLifeDenver.com
Specialty Teams: Balloon Pump • Stroke • High Risk OB • Neonatal • Primary
AIRLIFE Denver is the Emergency Medical and Critical Care Transport Service of the HealthONE system. AIRLIFE Denver provides air and ground critical care transport for both adult and pediatric patients in an eight-state region including Colorado, Utah, Wyoming, Montana, Nebraska, Kansas, New Mexico and South Dakota. Established in1983, AIRLIFE Denver has been serving the metro Denver area and region for 27 years, completing more than 45,000 missions. Each transport team includes two nurses who each have a minimum of five years emergency medicine and critical care
experience. For our smallest patients, our Neonatal team includes a neonatal nurse practitioner. AIRLIFE Denver’s commitment to patient care and quality is second only to its emphasis on safety. Unique and proven safety upgrades include custom aircraft design, the use of Night Vision Goggles, Global Positioning Systems, Terrain Avoidance Warning Systems and state-of the art weather reporting. With more than 2,400 transports a year, AIRLIFE Denver is one of the largest and busiest medical transport programs in the region providing service 24 hours a day.
27 years and 45,000 missions strong ONE
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CLINIC SERVICES
HealthONE’s own MultiSpecialty Medical Group HealthONE Clinic Services provides a wide spectrum of care including primary care, OB/GYN, neurosurgery, neurology, orthopedic, endocrinology, ENT surgery, behavioral health, occupational medicine, rehabilitation, emergent services, sleep medicine, pediatric nephrology, pediatric surgery, pediatric heart surgery, pediatric gastroenterology, pediatric hematology/ oncology, pediatric neurology, pediatric orthopedic surgery and pediatric/adult scoliosis and spine. These services are conveniently located throughout the metro Denver area. Our practices work in collaboration with the HealthONE hospitals to provide full circle care from within the practice setting to diagnostic, surgical, inpatient, outpatient, and recovery care for our patients.
Clinic Services 720 S. Colorado Blvd. Suite 220A Glendale, Colorado 80246 303-584-8000 HealthONEClinics.com
The rebirth of Primary Care and Specialty Care practices began in 2005 where the growth rapidly spread to create a wide network of physicians, practices and staff. The Occupational Medicine and Rehabilitation clinics currently serve about 5,200 employers in the Denver metropolitan area. We provided 69,061 occupational medicine visits and 47,500 rehabilitation visits in 2009. These clinics provide services to a wide range of industries from supermarkets to veterinarians to airlines to construction, municipalities and everything in between. All of these clinics have the convenience of Rehabilitation Services co-located with the occupational medicine clinics.
AMBULATORY SURGICAL CENTERS Ambulatory Surgical Centers Administrative Offices 4900 S. Monaco Street Denver, CO 80237 303-788-2500 HealthONEASC.com
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HealthONE’s 12 Ambulatory Surgical Centers are conveniently located throughout the metro Denver area offering outpatient surgical procedures for everything from plastic surgery to minimally invasive orthopedic procedures. Our pleasant atmosphere and special pediatric-friendly facilities are particularly helpful in easing the fears of children. All of our centers are state-of-the-art, which allows us to offer a safe, convenient, high-quality alternative to inpatient hospitalization.
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HealthONE’s 2009 Report to the Community
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HEALTHONE OUTREACH SERVICES
Outreach Services 720 S. Colorado Blvd. Suite 222A Glendale, Colorado 80246 303-584-2060 HealthONEcares.com
HealthONE Outreach Services offers access to a vast array of resources requested by rural and outlying communities. HealthONE Outreach volunteers are highly skilled medical professionals with access to advanced medical technology. Our seven hospitals and 3,000 affiliated physicians have cared for generations of patients in communities both large and small.
community, preventing them from traveling to and visiting unfamiliar cities. The program allows rural healthcare providers the ability to stay involved in the care and follow-up of their patients. HealthONE physicians and allied health professionals participate in more clinics than any other hospital system in the Rocky Mountain region.
HealthONE’s Outreach program serves the needs of rural residents of Colorado, Kansas, Nebraska, Montana, New Mexico, South Dakota and Wyoming by providing them access to specialty care when there is a demonstrated need within the
Additionally, Continuing Education has always been associated with the Outreach Program. Outreach volunteers lecture on many different topics including trauma, stoke, cardiology, orthopedics, neonatal, pediatrics and geriatrics.
OUTPATIENT DIAGNOSTIC IMAGING
Outpatient Diagnostic Imaging Centers Administrative Offices 4900 S. Monaco Street Suite 380 Denver, CO 80237 HealthONEcares.com
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HealthONE is a leader in providing high-quality and technologically advanced imaging. Each radiologist is board-certified and highly specialized in at least one area of radiology. Among our specialties is the diagnosis of breast disease. We offer a full range of screening and diagnostic services that include mammography, ultrasound-guided biopsy, breast MRI and PET/CT. With the combined experience and expertise of the physician and staff — and alignment with the acute-care facilities of HealthONE hospitals — we’re able to play an important role in the interventional detection and diagnosing of disease and offer the
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best inpatient and outpatient continuum of care available.
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HEALTHY WORK ENVIRONMENT
As a healthcare company, we take seriously our responsibility to contribute to a better quality of life for those we serve, and that includes the lives of our employees. We believe our success is dependent on a healthy work environment where caregivers, staff, administrators, physicians and volunteers are at the core of our patients-first culture. HealthONE has been working hard to enhance the quality of life for our employees at work and at home. Our commitment to a healthy work environment includes a focus on five key areas: culture, leadership, voice, compensation/rewards and staffing. We know that by doing well in each of these areas, we will be able to provide the highest quality, most compassionate service to our patients.
We have made important accomplishments in these areas over the last several years. Our culture is grounded in a safe, caring workplace, where individuals are respected, valued and treated fairly. We offer ample opportunities for employees to voice concerns and ideas for improvement through our Employee Advisory Groups, Open Door policy, and the annual Employee Survey. We work hard to provide a healthy work environment that makes our hospitals and facilities a great place to work — places where employees can feel empowered to provide the best care possible and experience a rewarding career.
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Hospital Childr C ren at NSMC 1. North Suburban Medical Center & Rocky Mountain Hospital for Children ospita al for Children at 2. Presbyterian/St. Luke’s Medical Center; Rocky Mountain Hospital P/SL; & Spalding Rehab at P/SL en at Rose e 3. Rose Medical Center & Rocky Mountain Hospital for Children hildre en at Sky Ridge 4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children 5. Spalding Rehabilitation Hospital dren at Swedish Swedish 6. Swedish Medical Center & Rocky Mountain Hospital for Children 7. The Medical Center of Aurora & Rocky Mountain Hospital forr Children Children n at Aurora
Ambulatory Surgery Centers 1. Centrum Surgical Center 2. Clear Creek Surgery Center 3. Lakewood Surgical Center 4. Lincoln Surgical Center 5. Lowry Surgery Center 6. Midtown Surgical Center 7. Musculoskeletal Surgical Center 8. North Suburban Surgery Center 9. Rocky Mountain Surgery Center 10. Rose Surgical Center 11. Sky Ridge Surgical Center 12. Urology Surgery Center of Colorado
Outpatient Imaging o North Suburban Medical cal Centerr 1. Applewood Imaging, A Department of 2. Centennial Medical Plaza 3. Invision-Centrum 4. Invision-Cherry Creek 5. Invision-Golden 6. Invision-Highlands Ranch 7. Invision-Parker 8 I i i t R k Mt
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8. Invision at Rocky Mtn. 9. Invision-Southwest 10. Invision-Swedish 11. North Suburban Medical Center 12. Park Center Imaging, A Department of North Suburban Medical dical Center nter 13. Presbyterian/St. Luke’s Outpatient Imaging 14. Rose Medical Center 15. Rose Medical Center Outpatient Imaging at Lowry 16. Sky Ridge Imaging Center at Lincoln Medical Center 17. The Medical Center of Aurora 18. The Medical Center of Aurora, North Sky Ridge Imaging Center at Castle Rock (Not shown on map, located south in Castle Rock)
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Stand-Alone Emergency Department 1. Centennial Medical Plaza 2. Swedish Southwest ER
New Outpatient Imaging 1. P/SL Imaging – Red Rocks
New Outpatient Surgery 1. Red Rocks Medical Center
Occupational Medicine/Rehabilitation Clinics 1. Aurora Occupational Medicine/Rehabilitation Clinic 2. Bryant Street Occupational Medicine/Rehabilitation Clinic 3. Centennial Occupational Medicine/Rehabilitation Clinic 4. Englewood Occupational Medicine/Rehabilitation Clinic 5. LoDo Occupational Medicine/Rehabilitation Clinic 6. North Suburban Occupational Medicine/Rehabilitation Clinic 7. Northwest Occupational Medicine/Rehabilitation Clinic
Administrative Offices 4900 S. Monaco Street Denver, CO 80237 303-788-2500 HealthONEcares.com