Mobile Blackspot Program Community Consultation

The Department of Infrastructure, Transport, Regional Development, Communications, and the Arts (DITRDCA) has engaged Grosvenor to conduct an independent evaluation of the Mobile Black Spot Program. This program, launched in 2015 following the 2011-12 Regional Telecommunications Review, aims to address the critical need to extend mobile coverage in regional Australia. Through the Mobile Black Spot Program, grant funding is provided to Mobile Network Operators (MNOs) and Mobile Network Infrastructure Providers (MNIPs) to enhance telecommunications services across underserved areas.

Since its inception, the program has supported the construction of approximately 1,400 base stations across eight funding rounds, with a federal government investment of $395 million, contributing to over $1 billion in total investments from federal, state, and local governments. Evaluation Objectives

This evaluation will assess the effectiveness, suitability, and outcomes of the Mobile Black Spot Program, measuring its success in meeting its short- and medium-term objectives. The fndings will help guide future program development and policy enhancements. Community Consultation

A critical part of the evaluation process involves gathering feedback from stakeholders, including residents and businesses in communities where program-funded mobile coverage improvements have been completed. The consultation includes an online survey, designed to capture community experiences and insights regarding the enhanced mobile services. To participate in the survey and contribute to the evaluation, you can access the survey via the QR code provided.