Award-Winning Digital Program Streamlines Export Processes for Australian Farmers

IAN ROGERS

The Department of Agriculture, Fisheries and Forestry has been recognized with a prestigious Good Design Award for its innovative efforts in simplifying export processes through the Digital Services to Take Farmers to Market program. This initiative has been lauded for improving the administration of tariff rate quotas, offering signifcant benefts to exporters.

Deputy Secretary for

Trade and Regulation, Tina Hutchison, highlighted the program’s role in enhancing access to quotas that reduce tariffs under international trade agreements.

“The new streamlined administration is already making it easier for exporters to get their products into overseas markets,” Ms. Hutchison said. “By using evidence-based, design-led approaches, our project teams are delivering an export service that reduces bureaucratic hurdles and supports the growth of Australian businesses.”

The award-winning solution was recognized for its effective design strategy, which improves the timeliness and transparency of tariff rate quota administration, making the export process smoother for businesses.

“These innovative design solutions are crucial for helping the agriculture sector achieve its goal of becoming a $100 billion industry by 2030,”

Ms. Hutchison added.

“Looking ahead, we plan to expand the system with features like a selfservice option to view quota balances through our online digital export service.”

The Good Design Award judges praised the department for its inclusive approach, ensuring the service catered to a wide audience and led to more effcient service delivery for exporters.

For more details on the award, visit Good Design Award.

To access the export service, visit Export Service.