Avoid This Coupon Code Debacle

A few minutes ago I visited a travel website where I was offered 10% off if I subscribed to their email list.

I subscribed, checked my email and there was my 10% coupon code, good until 10 days ago.

That’s right… they sent me an expired code.

It’s such a simple mistake but it’s also one that will alienate all new subscribers.

It would take the site owner 5 minutes to go in and update the code… if s/he realized it’s expired.

Don’t make this mistake. If you have dated coupon codes, either run a Javascript code to continually update them, or put it on your schedule to manually change them.

One more thing…

bone-headed mistakes like these are worth money to agency owners. If you work with websites and businesses that need your help, then spotting a problem like this is the perfect foot in the door.

“Hey, you’ve got a gorgeous website, congrats!

One thing: I just found a teeny problem on your site

that’s alienating your new subscribers something fierce and losing you sales. May I share with you what it is?

It’s a 5-minute fix and won’t cost you a thing. You can hit reply or call me at 555-555-5555.”

Lesson learned:

Inside every problem is an opportunity.

CLICK HERE

This Month’s Marketing CLINIC Can a Watch Change Your Life?

I’m surfing the internet in an early morning pre-coffee daze when I see an ad for an odd-looking watch that says, “Handmade in Switzerland: 24 hours and only 1 hand… ”

• Will this product earn you a million dollars? • Will this diet make you 10 years younger? • Will the secrets revealed in these videos make you irresistible to beautiful women?

Maybe not, but these questions fly underneath your skeptic’s radar and get you thinking, don’t they?

“Sit back, relax and watch the video. We would like to tell you about our slow story.”

And I’ll be darned if I didn’t watch their video – twice.

https://www.youtube.com/embed/3SP_s_UUVfM

A few things to notice: The first half of the video shows you just how miserable your life is without this watch, while the second half of the video shows how wonderful your life will be with the watch.

And it turns a product fault into a positive. “Yes, our watch doesn’t tell you exactly what time it is, but who cares about exact time anyway? We don’t care about seconds or minutes because those are for losers.”

And I’m thinking, “Ohhhh-kaayyyyy… what fresh over-priced gimmick is this?”

And I click on the ad because, well, why not?

Now I’m on a website called slow-watches.com and it’s asking me,

“Are you ready to be slow?”

Wtf?

I need my coffee for this.

“We created a watch that allows you to experience time in an entirely new way.” “The slow watch reminds you to stop chasing the minutes and live for the moments.” “The unique 24 hour one-hand concept fundamentally changed our way to perceive time – yours too?”

Put on this watch and for the first time in your life you will see, “How MWM 57 MWM FLASHBACK time naturally flows.” “Remember, don’t count every second – make every second count.” STORY Cliches, anyone?

I thought it hilarious that while the silky-smooth talking announcer is telling you to make every second count while admitting their watch can’t count seconds, they’re showing you two good looking guys staring at an hourglass…

I mean just staring at…

And staring at it some more…

Like they are so bored they’re wishing their miserable lives would just end right then and there.

But wait a minute… (pun intended?)

…why are we talking about this crazy watch and how they’re marketing it?

Because there are some great lessons here.

First, making a 24 hour watch is such a simple idea, I’ve got to wonder why we haven’t seen these before. Or have we have seen them but they didn’t catch on? The point is this: Simple ideas like this are everywhere if you are paying attention.

Personally, I would love to have a watch that reminds me every hour to get up from my chair and MOVE. I’d also like the watch the act as a Pomodoro timer throughout the day, with 25 minutes of work and a 10 minute break, or something like that.

Yes, I know my phone can do those things for me, but I leave my phone in other rooms and I’d prefer to have those features on my wrist. Is that a good product idea?

I don’t know, but if you decide to create a watch like that, let me know and I’ll buy the first one.

Second, the watches cost $300. That’s why they tell you over and over they’re made in Switzerland, because we’ve been brainwashed into thinking that great watches can only be made in Switzerland, so it helps tremendously with price justification.

Third, the watches cost $300 which means it’s going to be all about the marketing and positioning. Most people are never going to impulse purchase a weird-looking unknown-brand watch for 300 bucks. Heck, most people have stopped buying watches altogether because they own smartphones.

Watching the video the second time with my marketing cap on made me totally rethink that impulse. Because hey, I don’t really believe that buying the watch will cause me to move from the city to the country and have absolutely nothing to do but play frisbee and watch an hourglass, two things I don’t want to do anyway. (Watch the video to see what I mean.)

To answer their question: “Can a Watch Change Your Life?”

No, no it can’t.

But if you can take a simple product like a odd looking watch and use your marketing to make people feel better about themselves, then maybe that’s not such a bad thing.

If you sell a product that teaches people how to make money, for example, then you can certainly paint a picture of their life before and after getting your product. And in fact, you can use this watch video as a template of what that might look like.

A mediocre product with great marketing can sell like gangbusters. That’s what I think they have here. If they get a few celebrities to wear their watches, it could become a viral sensation and they’ll make millions.

Then again, there have been plenty of products that were supposed to be “the next big thing” but failed terribly.

https://digg.com/2021/next-big-thing-fails

Back to you and your business…

Take a look at your products and ask yourself, what simple change can you make to totally stand out from the crowd? In other words, what’s your version of going from 12 hours to 24 hours?

Next, look at your marketing like you’re seeing it for the first time. Does it sweep you up in the moment and make you think, “Wow! I want this!” If not, you might want to rethink how you’re presenting your product to the world.

Here’s a neat little trick you can try: Every time you see an ad or commercial, imagine it’s for your product. Look for the elements you can borrow to use in your own marketing campaigns to make them fresh and grab the viewers’ attention.

Can your product change people’s lives (unlike this watch)?

Then just imagine what you might achieve with a fresh marketing campaign that lets people feel what that change will be like when they have your product.