Group Tours

Group Tours 2024

experience enjoy heart

experience together enjoy together together at heart

Dear guests,

Heidelberg Marketing GmbH

Neuenheimer Landstraße 5 69120 Heidelberg / Germany

Phone +49 6221 5840-228

Fax +49 6221 5840-222 gruppen@heidelberg-marketing.de www.heidelberg-marketing.com

The service team is pleased to help you:*

Monday – Thursday

9:00 am – 5:00 pm

Friday 9:00 am – 3:00 pm

Note All trips are bookable on request and according to availability from 15 persons, also in other hotels in Heidelberg - whether luxurious, comfortable or family orientated, in the city center or in districts with comfortable transport connections. There is certainly the right choice for the needs of your group!

* subject to change

Are you looking for ideas for a successful company or club excursion? Do you need inspiration for a group vacation with your friends? In this case, you are looking in the right brochure to turn your plans into an unforgettable experience.

On the following pages, we have put together a variety of packages for you - including hotel and entertaining supporting programs - for groups of 15 or more people, which offer something for every taste. You decide, whether it should be a classic city trip, you want to focus on culinary delights or you would like to visit event highlights such as the „Heidelberg Castle Illumination“ or the „Heidelberg Christmas Market“.

No matter which option you choose and how extensive your vacation budget is, with us you are in excellent hands. We take over the complete organization, so you can enjoy your trip stress-free.

And if you have a very special request, do not hesitate to contact us: We will be happy to make you an individual offer!

Our promise of success: By choosing Heidelberg, you have already found the perfect setting. The multifaceted city on the Neckar River enchants millions of visitors every year with its irresistible charm, the romantic castle ruins, the honored university, the numerous green spaces and the cosmopolitan life in the heart of the picturesque Old Town and the other districts of the city.

We look forward to seeing you! Your Heidelberg Marketing team

starting at € 135 *

per person

Bookable all year round

Lose your heart in Heidelberg

Heidelberg is the personification of German Romanticism – succumb to the magic of the city. Soak up the colorful history on a guided tour through its picturesque Old Town or rediscover bygone days at the old Heidelberg Castle. The included castle ticket enables the entrance to the castle courtyard and the German Pharmacy Museum, as well as the ride on the funicular railway to the castle. A three-course menu in one of the Old Town restaurants or in your hotel rounds off your trip perfectly.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Three-course menu in a restaurant in the Old Town or in your hotel

– HeidelbergGUIDE with city map (per room)

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

Bookings available from April to October

Welcome aboard!

The Neckar River characterizes the city image and is the pulsating vein of life at the center of Heidelberg. It invites visitors to take rides on tour boats and is still highly important for inland shipping. Let yourself be carried away on a boat trip into the beautiful Neckar valley to view the city by the river from an entirely different angle.

Relax on a boat trip after a tour through the picturesque Old Town or a tour at the romantic Heidelberg Castle. The “Weisse Flotte“ (White Fleet) will take you along the banks of the Neckar River to Neckarsteinach. You will have time to explore exciting places on your own as well. A three-course menu in a restaurant in Heidelberg‘s Old Town or in your hotel will round off your stay perfectly.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Boat trip to Neckarsteinach (round trip, 1.5 hours each way)

– Three-course menu in a restaurant in the Old Town or in your hotel

– HeidelbergGUIDE with city map (per room)

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

starting at

€ 180 *

per person

Bookable all year round

Beer culture since 1603

–

Entertaining beer tour through the Old Town

Liquid bread, barley juice, hoppy cold brew, whole-grain soda, worker‘s champagne or drink of the gods – there are many names for beer in Germany. The Heidelberg Beer Regulations by Elector Friedrich IV from 1603 were even stricter than the Bavarian Purity Law of 1516! However, every student did not really care – as long as there was enough of it – like nowadays. Join this amusing and exclusive beer tour through Heidelberg‘s Old Town to find out which of our local beers you like best.

To complement your stay in Heidelberg, we additionally offer you the choice between two popular guided tours, which either take you through the winding alleys of the Old Town or give you an insight into the inner courtyard of the romantic Heidelberg Castle.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Beer tour through Heidelberg‘s Old Town including an experienced Heidelberg beer guide, 4 stop-off points and a small traditional snack (approx. 2 hours) **

– HeidelbergGUIDE with city map (per room)

** Drinks at dinner and possible extras will be charged separately and paid on-site at the restaurant.

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

starting at € 145 * per person

Bookable all year round

Culinary Heidelberg – enjoy regional wines

The sun-drenched vineyards surrounding Heidelberg and the Mediterranean climate make the fine wines from this region irresistible. Steeped in tradition, the cozy restaurant invites you to sit back and relax with a glass of red, rosé or white wine while a wine expert divulges some of the vintners‘ secrets and introduces you to the local wines and wineries. After the wine-tasting, enjoy a delicious two-course menu in historic atmosphere.

To complete your stay in Heidelberg, we offer you the additional choice of two popular tours which take you through either the winding cobbled streets of the Old Town or the romantic castle.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Wine-tasting (approx. 1 hour) in the Old Town including a two-course menu **

– HeidelbergGUIDE with city map (per room)

** Drinks at dinner and possible extras will be charged separately and paid on-site at the restaurant.

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

starting at € 190

* per person

Bookable all year round

Delectable Heidelberg

Let your stomach fall in love. Romantic Heidelberg can be explored in a culinary manner. Take a tour through the historic Old Town with an aperitif matured under the sun of Baden and a regional three-course menu in two traditional restaurants of Heidelberg. The time and journeys between the courses and places are entertainingly spiced up with history and stories, “magical elixirs”, and are topped off with a sweet Heidelberg treat. In Heidelberg, thus, you can expect not only a breathtaking backdrop, but also enjoyment for all the senses.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Castle Tour (1.5 hours)

– Tour “Delectable Heidelberg” through the Old Town (3 hours) including aperitif, appetizer, main course, dessert and 2 “surprise treats” **

– HeidelbergGUIDE with city map (per room)

** Drinks at dinner and possible extras will be charged separately and paid on-site at the restaurants.

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

starting at € 120 * per person

Bookings available from October 2 to October 13, 2024

Heidelberg Wine Village

The wine-growing industry in Heidelberg is characterized by a centuries-long tradition. Heidelberg benefits from a mild climate and offers vines on sunny slopes everything they need to thrive and produce highquality wines. The Heidelberg Wine Village is the ideal opportunity to discover Heidelberg’s culinary delights as well as the city’s sights. Enjoy an exquisite selection of wines as well as the varied regional cuisine in the heart of the Old Town. Immerse yourself in the unique flair of history, tradition and romance in a pleasant atmosphere. To round off your stay, the package includes a glass of wine, served in the popular collectors‘ glass of the Heidelberg Wine Village.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Visit to Heidelberg Wine Village including a free drink and the specially designed collector‘s glass as a souvenir

– HeidelbergGUIDE with city map (per room)

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

starting at € 285 *

per person

Bookings available on weekends June 1 and September 7, 2024

Heidelberg Castle Illumination

Every year, the magic of the Heidelberg Castle Illuminations draws crowds of thousands of spectators. Bengal lights bathe the worldfamous ruin in a mysterious red glow, reminiscent of the destruction during the Palatine War of Succession. The origin of the fireworks from the Old Bridge is not war but love: in 1613, the Elector-Prince Friedrich V staged fireworks to welcome his young bride, Elisabeth Stuart, and thereby established this 400-year old tradition. Take part in this spectacular event. After a 90 minute cruise along the Neckar River, enjoy the fireworks from a front row seat when the boat drops anchor in front of the Old Bridge, the best viewing position in town.

Included services

– 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Cruise during the Heidelberg Castle Illumination with the “Weisse Flotte” (White Fleet) Heidelberg

– Two-course menu on board

– HeidelbergGUIDE with city map (per room)

Castle Illumination Cruise Schedule

– Boarding from 7:00 pm

– Departure around 8:00 pm

– Return around 11:00 pm

Seats on board will be reserved for you.

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

starting at € 170 *

per person

Bookings available from June 9 to July 28, 2024

Heidelberg Castle Festival

The unique renaissance buildings, the dreamy corners as well as the castle garden offer unique possibilities for the artistic accomplishments of the Heidelberg Theater and Orchestra. The castle courtyard, the Thick Tower and the English Building form the backdrop for productions of all genres and festive concerts of the Philharmonic Orchestra. An unforgettable evening is guaranteed and is completed by a three-course menu.

Also available outside the festival season including a performance of the Heidelberg Theater and Orchestra.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Tour of the Old Town (1.5 hours) or Castle Tour (1.5 hours)

– Tickets for a performance of the Heidelberg Castle Festival

– Three-course menu in a restaurant in the Old Town or in your hotel

– HeidelbergGUIDE with city map (per room)

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

You can find the program here

starting at € 140 *

per person

Bookings available from November 25 to December 22, 2024

Heidelberg Christmas Market

The aroma of roasted almonds drifts through the alleys of the Old Town and handcrafted goods and winter delicacies are sold in tiny fairy-tale cottages – the Heidelberg Christmas Market, with its individual booths, is one of the most beautiful markets in Germany. As you wander through the Old Town, the streets decorated for Advent, you can’t help but feel as if you have been transported to a Christmas fairy tale world. Feel the Christmas spirit on a tour through the Christmas Market.

Included services

– 1, 2 or 3 nights with breakfast

– Return trip on the funicular railway to the castle

– Entrance to the castle courtyard and the German Pharmacy Museum

– Christmas Market tour (2 hours)

– 1 mulled wine or fruit punch

– Three-course menu in a restaurant in the Old Town or in your hotel

– HeidelbergGUIDE with city map (per room)

Note Per 20 paying participants, 1 single room with breakfast and supporting program free of charge.

* In a hotel in the city center - you will find our partner hotels from page 15. Bookable on request and subject to availability. We will be happy to create a personal offer for you. Prices may change due to travel dates and hotel availability / occupancy.

Wieblingen

1

2 City center

The Old Town is within 5 – 15 minutes walking distance.

3 Urban area

The Old Town is within 20 – 30 minutes walking distance and can be reached easily by public transport within 5 – 10 minutes.

4 Suburbs

Districts within the city border; the Old Town can be reached easily by public transport within 15 – 20 minutes.

Hotel rating under DEHOGA (German Hotel and Restaurant Association)

Accommodation establishments which are not marked with stars have not undergone the voluntary rating process. No inference to their standard is intended.

Adagio Aparthotel Heidelberg

ATLANTIC Hotel Heidelberg

Bayrischer Hof Heidelberg

Der Europäische Hof Heidelberg

Hilton Heidelberg

ibis Heidelberg Hauptbahnhof

Leonardo Heidelberg

Leonardo Heidelberg City Center

MEININGER Hotel Heidelberg Hauptbahnhof

PLAZA Premium Heidelberg

Premier Inn Heidelberg City Bahnstadt

Premier Inn Heidelberg City (Center)

Qube Hotel Bahnstadt

Qube Hotel Bergheim

Staycity Aparthotels Heidelberg

The Heidelberg Exzellenz Hotel

Hotel facilities

Restaurant

Bar

Elevator

Air conditioning

Wi-Fi

Garage

Bicycle parking

Terrace / garden

Fitness room

Sauna

Swimming pool

Legend distances

Highway Neckarmünzplatz (Tourist Information)

Main station

Tourist basic standards

Standard middle standards

Comfort raised standards

Nearest public transport stop

First Class high standards

Luxury the highest standards

Superior additional rating

Partner Hotels

1

Adagio Aparthotel Heidelberg

Kurfürsten-Anlage 83, 69115 Heidelberg

2

ATLANTIC Hotel Heidelberg

Europaplatz 1, 69115 Heidelberg

3

Bayrischer Hof Heidelberg

Rohrbacher Straße 2, 69115 Heidelberg

The newly opened Adagio Aparthotel Heidelberg is located directly at the main station in Heidelberg. The Neckar River and various restaurants are just a few minutes away. Heidelberg‘s Old Town is also within walking distance. All 162 apartments are fully equipped and have a completely furnished kitchen, free Wi-Fi, air conditioning and satellite TV. Enjoy your personal lifestyle with all amenities.

The ATLANTIC Hotel Heidelberg is located in the immediate proximity of the new congress center and Heidelberg main station, offers 310 stylish rooms and suites as well as a fitness and wellness area. The absolute highlights of the hotel are the ballroom on the 13th floor and the gastronomic area on the top floor, where the 15 High Restaurant & Bar with Smokers Lounge is located - spectacular views of Heidelberg and the region included!

The Hotel Bayrischer Hof is centrally located in the heart of the beautiful university town and offers the ideal starting point for visits to the numerous sights such as Heidelberg Castle. Directly at the Bismarckplatz the 1.6 km long pedestrian zone invites you to stroll through the Old Town. Only 2 km from the main station, the hotel can be reached easily. The pleasant atmosphere in the hotel, the young and dedicated staff as well as the central location are positively emphasized by our guests.

Der Europäische Hof Heidelberg

Friedrich-Ebert-Anlage 1, 69117 Heidelberg

4 “We love what we do.“ The private hotel, now in its fourth generation, is located in the heart of Heidelberg – all the sights are within walking distance. With 119 rooms and suites, the Fine Dining Restaurant „Die Kurfürstenstube“, the summer restaurant and the „Europa Bar & Smokers Lounge“, we offer you culinary highlights and excellent drinks. Relax in our PANORAMA SPA with swimming pool, sauna, sanarium, steam bath, sun terrace, massages, beauty treatments and fitness room. We look forward to welcoming you. Yours, the von Kretschmann family.

Hilton Heidelberg

Kurfürsten-Anlage 1, 69115 Heidelberg

5 Warm hospitality in the center of Heidelberg! The hotel, which opened in 2023, with 244 high-quality equipped rooms and suites is located only a few minutes from the riverfront and Heidelberg‘s main attractions. The historic sites, stores and museums of Heidelberg‘s Old Town are within walking distance, Heidelberg Castle is only ten minutes away. For a successful stay, the hotel offers function rooms for all occasions, restaurant, bar, executive lounge and fitness center.

ibis Heidelberg Hauptbahnhof

Willy-Brandt-Platz 3, 69115 Heidelberg

6 Due to its direct location near the main station the hotel offers excellent transport connections and also has parking spaces for cars and buses. All rooms were completely renovated in 2019, are air-conditioned and have a flatscreen TV and free Wi-Fi. The 3 modern meeting rooms offer ideal working conditions for business clients. Enjoy a selection of local and international drinks at our bar and thanks to Sky you will not miss any important sporting event during your stay. Start your day with our rich breakfast buffet and delicious waffles from the waffle bar.

Leonardo Heidelberg

Pleikartsförster Straße 101, 69124 Heidelberg

7 The Leonardo Heidelberg offers flexibility both by the convenient location to the A5 highway and its proximity to Heidelberg‘s city center. Free parking spaces for buses are available. The hotel has 169 rooms, including 2 barrier-free rooms, and offers free Wi-Fi. Six modern meeting rooms for up to 260 people and a foyer in the glassed-in atrium create a unique event space. In the restaurant the kitchen team spoils guests with regional and seasonal specialties, at the hotel bar you will enjoy an after work Cheers. You will find relaxation in the modern sauna area as well as in the fitness room.

Leonardo Heidelberg City Center

Bergheimer Straße 63, 69115 Heidelberg

8 Thanks to the central location in the heart of Heidelberg, the Old Town as well as the pedestrian zone can be reached on foot in just a few minutes from the Leonardo Heidelberg City Center. The 124 rooms offer a unique view over the city, most of the rooms are equipped with a balcony. The breakfast restaurant with terrace and the hotel bar ensure culinary wellbeing. Free Wi-Fi is available throughout the hotel and the underground garage with access to the hotel also ensures convenient parking.

MEININGER Hotel Heidelberg

Hauptbahnhof

Carl-Benz-Straße 2/1, 69115 Heidelberg

9 Associations, clubs and school classes are always right with MEININGER. For groups of 12 people or more, there are discounts and individually bookable catering. The central location of the hotel, handy lunch packages and a free luggage room guarantee a successul bachelor party, study or school trip.

Rooms 61 three-bed rooms (also SR, DR, twin or triple rooms), 35 four-bed rooms, 4 barrier-free rooms

10

PLAZA Premium Heidelberg

Sofienstraße 6-8, 69115 Heidelberg

11

Premier Inn Heidelberg City Bahnstadt

Czernyring 26 – 28, 69115 Heidelberg

12

Premier Inn Heidelberg City (Center)

Kurfürsten-Anlage 23, 69115 Heidelberg

The recently opened PLAZA Premium, which is situated close to the historic Old Town, offers you the perfect place for all kinds of leisure activities. The 166 allergy-friendly rooms are spread over 6 floors. The suites on the top floor are particularly impressive with an unobstructed view of Heidelberg and the castle. The welcoming lobby with hotel bar, the relaxing lounge and the light-flooded breakfast room with terrace ensure a pleasant stay. You can also enjoy in-house massages and beauty treatments.

Our Premier Inn Heidelberg City Bahnstadt is located about 2 km from the center of the historical city of Heidelberg and within a 10-minute walk from the main station. We offer bright, air-conditioned rooms, free Wi-Fi and a modern bathroom. Enjoy our delicious breakfast buffet to start the day and spend the evening with a cool drink at our bar or on the terrace. Afterwards, relax in comfortable beds in your room and have a wonderful night‘s sleep.

Thanks to its central location, you can reach all the sights in just a few walking minutes. In bright, air-conditioned rooms with comfortable beds, free Wi-Fi and a modern bathroom, a wonderful night‘s sleep awaits you. Enjoy our delicious breakfast buffet in the morning, sitting outside in the courtyard when the weather is fine. In the evening, we serve pizza and delicious drinks at the bar. A meeting room for 10 people is also available. The bus parking lot directly in front of the hotel is free of charge.

13

Qube Hotel Bahnstadt

Grüne Meile 21, 69115 Heidelberg

14

Qube Hotel Bergheim

Bergheimer Straße 74, 69115 Heidelberg

15

Staycity Aparthotels Heidelberg

Speyerer

7-9, 69115 Heidelberg

The Qube Hotel Bahnstadt is located in the heart of the new, central Bahnstadt district and welcomes you with friendly service in a warm and cordial atmosphere. The modern building was completed in 2020 and has 84 air-conditioned rooms, three conference rooms and a large underground parking garage. Pure relaxation is offered by the outdoor terrace. In addition, guests have access to a magnificent roof terrace with a beautiful view of Heidelberg. On the first floor there is the breakfast and restaurant area with lounge and hotel bar.

Rooms 84 DR

The Qube Hotel Bergheim promises quality and design in its main building, in the Qube Villa and in the Qube apartments. Let yourself be enchanted - in an atmosphere, characterized by friendliness, service and individuality. The restaurant with adjoining lounge and bar, three light-flooded conference rooms and a roof terrace on the fifth floor round off your stay.

Rooms 28 DR, 12 SR, 32 Superior and Deluxe Rooms, Junior Suites and apartments

Central, spacious and fully equipped for group travelers. The Staycity Aparthotels Heidelberg is convincing by its good location, as well as convenient connections for bus and train. Only a few minutes from the main station away. Use the streetcar, which stops directly in front of the hotel, or take a stroll. You can also easily reach the historical alleys with their cafes and restaurants on foot.

Rooms 299 rooms available as SR or DR

16

The Heidelberg Exzellenz Hotel

Rohrbacher Straße 29, 69115 Heidelberg

We welcome you to our centrally located art nouveau house, in walking distance from the Old Town of Heidelberg with its numerous sights. All our rooms are newly renovated; a part of them, our studios, also have a fully equipped kitchenette. Free Wi-Fi is available in all rooms. In-house parking, as well as a rich breakfast buffet contribute to your comfort.

Zoo

Neuenheim

Neuenheimer Feld Kliniken (Hospital)

Neckarwiese

Schurmanstraße

Thibautst r a ße

Philosophenweg (Philosophers‘ Walk)

Neuenheimer Landstraße

Uferstraße

Neuenheimer Landstraße

Weisse Flotte

Neckarstaden

Neckarstaden

Stadthalle

R oh r ba c he r St r a ß e

Kurfürsten-Anlage

Bahnhofstraße

Hauptbahnhof (main station)

Kirchheim / Weststadt

Bus parking

Neckarmünzplatz

(Boarding and unboarding point for tour buses)

Bismar ckst raße Nadlerstr aß e

Rohrbach

Neugasse

Brunnengasse

Akademiest r a ße

FriedrichEbert-Platz

Friedrich-Ebert-Anlage

Gaisbergtunnel

Ziegelgasse

Märzgasse

K ar pfen gas s e

Bienenst r a ße

Untere Neckarstraße

Schiffgasse Bauamtsgasse

Landfriedstraße

Friedrichstr aß e

Sandgasse Theaterst r a ße

Plöck

Friedrich-Ebert-Anlage

Karlstor / Altstadt (max. 15 parking spaces)

Neckarmünzplatz with its Tourist Information is the ideal starting point to explore the Old Town on foot or to reach the funicular railway and the castle.

Attention This square is subject to an absolute stopping prohibition except for the purpose of passenger change not to exceed 10 minutes. However, the following bus parking places are available nearby:

For Old Town Tours, we recommend using the bus parking place Karlstor / Altstadt. This parking space is located at the end of the Old Town at the end of the famous pedestrian zone right behind the Karlstor at the “S-Bahn“ station. If you have booked an Old Town Tour, the bus can ideally stop briefly at the Neckarmünzplatz, only 300 m away, to let passengers board or unboard, before parking at Karlstor / Altstadt.

Landstraße

Solar-powered boat

Neckarstaden

Marstallstraße

Hauptstraße

Gr oß e M a nte lg ass e

Universitätsplatz

K l. Ma nt e lg ass e

Bu sse me rg as se

Karl-Theodor-Brücke

Schlangenweg

Ziegelhäuser Landstraße

Alte Brücke (Old Bridge)

Ziegelhausen

Kloster (Benedictine abbey) Stift Neuburg

Fußgängerübergang (pedestrian crossing)

Wehrsteg

Neckarmünzplatz

Pfa ffenga ss e

Untere Straße Fischmarkt

Marsiliusplatz

Schulgasse Grabengasse

RichardHauserPlatz

Dreikönigsstr. Kettengasse

Am Brückentor

Haspelgasse

Obere Neckarstraße Mönchgasse

Fischerg. Semmelsg. Steingasse Leye rg

Marktplatz

Merianstraße Ingrimstraße

Floring. Krämergasse Mittelbadgasse Apothekergasse

Rathaus

Heiliggeiststr.

Neckarmünzplatz

Cabriobus

Kornmarkt

Karlsplatz

Kornmarkt

Schlossbergtunnel

Footpath

Zwingerstraße

Unt. Fauler Pelz ObererFaulerPelz NeueSchlossstraße

Neue Schlossstraße

City tour

Karlstor/Altstadt

Schlierbach

Heidelberger Schloss (Castle)

Schloss

Bergbahn (funicular railway)

Märchenparadies (Fairy Tale Paradise)

Molkenkur

Königstuhl

Castle

Tour busses can only drive up to the castle with a parking reservation / special permit requiring a fee. You can obtain these – if parking spaces are available – at www.reiseshopheidelberg.de or by email to park@reiseshop-heidelberg.de Immediate reservations can be made on the day before, or on the same day, by phone: +49 172 6200063.

Between 7:00 pm and 8:00 am, driving up to the castle is prohibited. Individual permits can be obtained from the Traffic Management Office by phone: +49 6221 58-30500.

Note All information regarding the availability of bus parking and access to the castle can be found at www.reiseshop-heidelberg.de or by sending an e-mail to park@reiseshop-heidelberg.de.

Parking garage

Bus parking

Only entry and exit

Tourist Information

Meeting point

Bus tours

Pier

Funicular railway

HDCard sale

Public toilets

Attention The Neue Schlossstrasse is closed for vehicles weighing 3.5 tons or more. A detour of approx. 15 km leads via Gaiberg. Please use this detour.

€ 9

Castle ticket including funicular railway

Two Heidelberg attractions go hand in hand: with the castle ticket you have the option of reaching the romantic Heidelberg Castle comfortably, eventful and in an environmentally friendly way by taking the funicular railway.

The funicular railway also combines two special features: the lower funicular railway to the Molkenkur station is the most modern, while the upper one leading to the Königstuhl (King‘s Seat) is the oldest cableway in Germany.

Your benefit

The castle ticket includes admission to the castle courtyard, the barrel cellar as well as the German Pharmacy Museum and the fare for the funicular railway trip to the castle with a continuation of the trip to the Molkenkur station (return trip including one stop)!

* Price per person (valid for using the lower railway)

€ 9 adult, € 4.50 discount price (pupils and university students up to 28 years of age and severely disabled people with appropriate ID)

You can get the castle ticket including the funicular railway at the following places in Heidelberg

– Tourist Information at the Hauptbahnhof (main station)

– Tourist Information at the Neckarmünzplatz (Old Town)

– Tourist Information in the Rathaus (town hall) at the Marktplatz (Market Square, Old Town)

– Checkout counter at the Kornmarkt and castle funicular railway station

– Heidelberg Castle checkout counter

Group order

For groups of 15 people or more, you can order castle tickets via our reservation department (dispatch by post within Germany). Please let us know the final number of participants two weeks before traveling (refund for excess ordered tickets is not possible).

Phone +49 6221 58 40-228 gruppen@heidelberg-marketing.de

Opening hours

Heidelberg Castle

Castle courtyard, Great Barrel

All year: 9:00 am – 6:00 pm last admission 5:30 pm

German Pharmacy Museum

April – October: 10:00 am – 6:00 pm, last admission 5:40 pm

November – March: 10:00 am – 5:30 pm, last admission 5:10 pm

Note Information are subject to change.

HeidelbergCARD

The HeidelbergCARD makes your journey even easier. Benefit from the following included services:

– castle ticket including funicular railway

– free use of public transport in Heidelberg

– combo ticket (one-time free entrance to the University Museum, the Student Prison and the special exhibition)

– numerous discounts on tours, museums, leisure activities, restaurants and shops.

1 day – € 26

Valid from midnight to midnight on the day of validity.

2 days – € 28

Valid all day on the first day until midnight the following day.

4 days – € 30

Valid all day on the first day until midnight of the fourth day.

Family 2 days – € 60

Valid all day on the first day until midnight the following day for a family (2 adults + up to 3 children or 1 adult + up to 4 children under the age of 16).

Funicular railway departure times

Annual funicular railway maintenance expected March 4 – March 17, 2024

Summer timetable

valid from March 25 – November 1, 2024

Kornmarkt – Castle 9:00 am (every 10 minutes), last trip at 8:00 pm

Castle – Kornmarkt 9:03 am (every 10 minutes), last trip at 8:03 pm

Winter timetable

valid from November 2, 2024 – March 31, 2025

Kornmarkt – Castle 9:00 am (every 10 minutes), last trip at 5:10 pm

Castle – Kornmarkt 9:03 am (every 10 minutes), last trip at 5:43 pm

Note The lower funicular railway from the Kornmarkt station via the castle to the Molkenkur station is equipped to facilitate disabled access. Strollers must be carried on the steps. The conductors are happy to assist you. We recommend that families with small children use a buggy.

Castle ticket including funicular railway

Excerpt of the events 2024

A great program all year round.

Heidelberger Frühling (Heidelberg Spring)

March 15 - April 13, 2024

One of the largest music festivals in Germany that belongs to the top league of international festivals for classical music and once again invites visitors to well over 100 events this year.

www.heidelberger-fruehling.de/en

Heidelberger Schlossfestspiele (Heidelberg Castle Festival)

June 9 - July 28, 2024

The one-of-a-kind Renaissance buildings, the sleepy nooks and crannies, as well as the sprawling gardens and parks offer fascinating opportunities for the artistic work of the Heidelberg Theater. Squares and surfaces become stages, walls and corners backdrops.

www.schlossfestspiele-heidelberg.de

Heidelberg Castle Illuminations with Fireworks

June 1 and September 7, 2024

Bengali lights blaze two times every summer on the walls of the ruin in a picturesque and eternal manner. The illumination of the beautiful facade of the castle is complemented by festive fireworks which bathe the Old Town in an impressive brilliance.

www.heidelberg-marketing.com

Summer at the River

August 24 and 25, 2024

Stroll, relax, enjoy the river. The city is moving closer to the water and invites you to linger and stroll along the banks of the Neckar River, with musical entertainment and a varied range of information and gastronomic offerings.

www.heidelberg-marketing.com

Heidelberger Herbst (Heidelberg Autumn)

September 28 and 29, 2024

One of the biggest Old Town festivals in the region features an artisan market, a giant flea market, numerous regional specialties and many bands providing entertainment in various different squares in the Old Town.

www.heidelberg-marketing.com

Heidelberg Wine Village

October 2 - 13, 2024

Enjoy delicious local and regional wines in the heart of the Old Town.

www.heidelberg-marketing.com

Enjoy Jazz

Beginning of October - Mid November 2024

The festival offers diverse events for about seven weeks, with an emphasis not only on jazz, but also on other genres – in exclusive venues, e.g. in Heidelberg.

www.enjoyjazz.de/en/

Heidelberg Christmas Market

November 25 – December 22, 2024

Nestled in the Old Town, illuminated by the world-famous castle above, the Heidelberg Christmas Market invites you to take some time out and visit one of its six historic locations.

“Winterwäldchen” (Winter Forest) and Heidelberg Ice Rink

November 25, 2024 – Beginning of January 2025

At the Kornmarkt, the Winter Forest beckons visitors with its magical atmosphere, while one of Germany’s prettiest ice rinks offers ice-skating pleasure on the Karlsplatz.

www.heidelberg-marketing.com

Further events can be found on our website Dates and information are subject to change.

Good to know

The central location of Heidelberg makes traveling easy with all modes of transport.

Getting here

Rail

Heidelberg is well connected to the European long distance network, as well as to the German Rail Network (ICE and IC / EC, www.bahn.de). Within the region and across its borders, the Rhine-Neckar Transport Association ensures the best connections with the S-Bahn (www.vrn.de).

Car / Bus

The A5 / A6 highways (Autobahn) access large sections of the entire Rhine-Neckar region with inter-connected exits and connecting federal roads. The A5 / A656 highways have direct exits to Heidelberg.

Airports

– City Airport Mannheim (approx. 18 km)

www.flugplatz-mannheim.de/en

– Frankfurt Airport (approx. 80 km)

www.frankfurt-airport.com/en

– Baden-Airpark Flughafen

Karlsruhe / Baden-Baden (approx. 90 km)

www.baden-airpark.de/en/

– Flughafen Stuttgart (approx. 120 km)

www.flughafen-stuttgart.de

– Frankfurt Hahn Airport (approx. 150 km)

www.hahn-airport.de/en

TLS Transfer & Limousine Service

Simply and conveniently book your TLS transfer that will pick you up directly at your terminal at Frankfurt Airport and take you to your hotel in Heidelberg! Prices on request.

HLS Heidelberg Limousine Service

Book with us an exclusive limousine service, VIP first class service, cab service, airport transfer or shuttle service. Our trained chauffeurs will bring you safely to your destination. Prices on request.

RV / Camping

– RV site

Harbigweg 1 – 3, 69124 Heidelberg 48 parking spaces open all year round

www.wohnmobilstellplatz-heidelberg.com

– Camping Heidelberg

Schlierbacher Landstraße 151, 69118 Heidelberg quiet location, right beside the Neckar River open April – October

www.camping-heidelberg.de

– Camping Haide

Ziegelhäuser Landstraße 91, 69151 Neckargemünd 200 parking spaces, right beside the Neckar River open April – November

www.camping-haide.de

”Nette Toilette” (Nice restrooms)

You can use a total of 30 “nice restrooms” in the Old Town area without being forced to purchase or consume anything. Some restaurants and stores bear the “Nette Toilette” symbol on the entrance door. www.heidelberg.de

Modes of transportation in Heidelberg

Public passenger transport

You can get information on the Heidelberg public transportation lines and fares around the clock from the service hotline +49 621 1077077, online at www.vrn.de or at RheinNeckar-Verkehr GmbH’s (RNV) Customer Service Center at the Hauptbahnhof (main station), Kurfürsten-Anlage 62.

Bicycle

Because Heidelberg is a very bicycle-friendly town, bike rental is a good move.

– Radolino bike rental www.radolino.de

– radhof BERGHEIM

www.fahrrad-heidelberg.de

– DB-bike rental system in front of the main station www.callabike.de/en

– Pedelec rental (E-bike), several locations www.rueckenwind-hd.org

– Joyrides E-bike rental www.joyrides-rent.de

VRNnextbike

VRNnextbike has numerous bike stations in the metropolitan area Rhine-Neckar and operates around the clock. The stations are located at busy transport hubs near bus and tram stops. For further information: Phone: +49 30 69205046, www.vrnnextbike.de/en

Carsharing

– Stadtmobil Rhein-Neckar

Phone +49 621 12855585

www.rhein-neckar.stadtmobil.de

– eCarsharing Rhein-Neckar

Phone +49 6221 3574974

www.ecs-rn.de

– AnyMove

Phone +49 30 83795645

www.anymove.app/heidelberg

Taxi

– Taxizentrale

Phone +49 6221 302030

www.taxizentrale-heidelberg.de

– TaxiHDirekt

Phone +49 6221 739090

www.taxihdirekt.de

e-Scooter

At many locations throughout the city of Heidelberg, numerous e-scooters from various providers are available for rent. To rent an e-scooter, register via the app of the respective rental company:

– www.bolt.eu

– www.li.me

– www.tier.app/en

– www.zeusscooters.com

Request Form

Please complete this form and send it to Heidelberg Marketing GmbH

Neuenheimer Landstraße 5, 69120 Heidelberg

Telefon +49 6221 5840-228, Telefax +49 6221 5840-222

gruppen@heidelberg-marketing.de

Desired travel offer

Overnight stay only

Overnight stay with program:

Lose your heart in Heidelberg

Welcome aboard!

Beer culture since 1603 - Entertaining beer tour through the Old Town

Culinary Heidelberg - enjoy reginal wine

Delectable Heidelberg

Heidelberg Wine Village

Heidelberg Castle Illumination

Heidelberg Castle Festival

Heidelberg Christmas Market

Preferred hotels

Adagio Aparthotel Heidelberg

ATLANTIC Hotel Heidelberg

Bayrischer Hof Heidelberg

Der Europäische Hof Heidelberg

Hilton Heidelberg

ibis Heidelberg Hauptbahnhof

Leonardo Heidelberg

Leonardo Heidelberg City Center

MEININGER Hotel Heidelberg Hauptbahnhof

PLAZA Premium Heidelberg

Premier Inn Heidelberg City Bahnstadt

Premier Inn Heidelberg City (Center)

Qube Hotel Bahnstadt

Qube Hotel Bergheim

Staycity Aparthotels Heidelberg

The Heidelberg Exzellenz Hotel

Other ..........................................................................................

Total number of persons (tour guide and bus driver included) .........................................

thereof number of tour guides .............................................

thereof number of bus drivers .............................................

Desired number of rooms

Double rooms ........................

Single rooms .........................

Other ..........................................................................................

Type of group company club private school other

Name of group .............................................................................

Contact

Last name .....................................................................................

First name ....................................................................................

Title ................................................................................................

Street ..............................................................................................

Zip code, city ................................................................................

Country ..........................................................................................

Phone .............................................................................................

Fax ...................................................................................................

E-Mail ..............................................................................................

Date ................................................................................................

Alternative date ...........................................................................

Means of transport for arrival bus train car airplane other

Other remarks / requests / catering / budget or asking price

Place / Date ...................................................................................

Signature .......................................................................................

Note I confirm that I have read the form with traveler‘s information for a package trip (in accordance with § 651a German Civil Code) before booking and acknowledge it.

Note Please note that you have no statutory withdrawal right from contracts on domestic tourism services, in particular contracts on accommodations, guest tours and cultural events, after conclusion of the contract according to the law, but only a cancellation right – usually subject to fees – according to the agreed terms and conditions or the statutory provisions.

Note Please note that the detailed data protection provisions of Heidelberg Marketing GmbH can be found on our website https://www.heidelberg-marketing.de/en/about-us/ privacy-statement. With your signature, you confirm that you have understood and accepted the data protection provisions.

Traveler information sheet on a package tour

according to § 651a of the German Civil Code

The combination of travel services offered to you is a package tour within the meaning of directive (EU) 2015/2302.

Therefore, you may claim all EU rights that apply to package tours. The company Heidelberg Marketing GmbH, Neuenheimer Landstrasse 5,

D-69120 Heidelberg bears full responsibility for proper execution of the entire package tour. The company Heidelberg Marketing GmbH also has the legally required security for repayment of your claims and, if transport is included in the package tour, to ensure your return transport in case of its insolvency.

The most important rights according to policy (EU) 2015 / 2302

– Travelers receive all essential information concerning the package tour before the conclusion of the package tour contract.

– At least one entrepreneur at a time shall be liable for proper rendering of all travel services included in a contract.

– The travelers will receive an emergency phone number or information on a point of contact through which they can contact the tour operator or the travel agency.

– The travelers can transfer the package tour to another person – within an appropriate period of time and potentially subject to additional fees.

– The price for the package tour must only be increased if certain costs (e.g. fuel prices) increase and if this is expressly stipulated in the contract, and in any case no later than 20 days before the start of the package tour. If the price increase exceeds 8 % of the price for the package tour, the traveler may withdraw from the contract. If a tour operator reserves the right to increase the price, the traveler shall have the right to reduce the price if the corresponding costs reduce.

– The travelers may withdraw from the contract without paying a revocation fee and shall be reimbursed in full for all payments if one of the essential parts of the package tour, except for the price, is changed considerably. If the entrepreneur responsible for the package tour cancels the package tour before it commences, the travelers shall have a claim to reimbursement for costs and, potentially, compensation.

– The travelers may withdraw from the contract without incurring any revocation fee if any extraordinary circumstances occur before commencement of the package tour, e. g. if there are any security risks at the destination that are expected to impair the package tour.

– The travelers may also withdraw at any time before commencement of the package tour against payment of an appropriate and reasonable revocation fee.

– If essential parts of the package tour cannot be performed according to the agreement after commencement of the package tour, the traveler shall be offered appropriate other provisions without additional costs. The traveler may withdraw from the contract without paying any revocation fee (in the Federal Republic of Germany, this right is called “termination”), if services are not rendered according to the contract and this has essential effects on rendering of the contractual package tour services and the tour operator does not remedy this.

– The traveler shall have a claim to price reduction and / or damages if the travel services are not rendered or not rendered properly.

– The tour operator shall support the traveler if he/she is in trouble.

– In case of insolvency of the tour operator or – in some Member States – the travel agent, payments shall be reimbursed. If the tour operator or, if relevant, the travel agent, becomes insolvent after commencement of the package tour and if transport is part of the package tour, return transport of the travelers is ensured. Heidelberg Marketing GmbH has taken out insolvency insurance with R+V Allgemeine Versicherung AG. The travelers may contact R+V Allgemeine Versicherung AG (R+V Allgemeine Versicherung AG, Abt. Kredit-Schaden, Raiffeisenplatz 1, 65189 Wiesbaden, Phone +49 611 5335859, Fax +49 611 5334500, Email: info@ruv.de, www.ruv.de) if they are denied any services by Heidelberg Marketing GmbH due to insolvency.

Website on which the policy (EU) 2015 / 2302 in the form transposed into national law can be found: www.umsetzung-richtlinie-eu2015-2302.de.

General Terms and Conditions

Heidelberg Marketing GmbH, Travel Conditions for Packag e Tours for Groups

Dear guests,

The following provisions shall, as far as they are effectively agreed, become the content of the package tour agreement concluded between you as travel participant (in the following “TP”) and Heidelberg Marketing GmbH – hereinafter in short “HDM”. They supplement the legal provisions of section 651a – y German Civil Code (Bürgerliches Gesetzbuch; BGB) and sections 250 and 252 of the introductory law for the BGB (Einführungsgesetz zum BGB; EGBGB) and detail them. They shall solely apply to package tours of groups with at least 15 participants. Please read these travel conditions with care before booking.

1. Conclusion of the Package Tour Agreement, Provision of the Group Client and the Person Responsible for the Group

1.1 The group client shall be the institution, the legally capable or non -legally-capable association, the company or other entity under private or public law who charges HDM with execution of the group tour.

1.2 The person responsible for the group shall be th e person acting for the group client, and during the tour specifically the service provider assigned by the group client.

1.3 For tours of closed groups within the meaning of these travel conditions, the contractual partner of the travel contract shall be the TP, who has the legal position of a beneficiary according to the provisions of a contract to the benefit of third parties (section 328 BGB) concerning the agreements made between the group client and HDM.

1.4 A group tour can only be booked in text form.

1.5 The following shall apply to all bookings:

a) For the “group tours” (with overnight stay), HDM shall submit a binding offer for conclusion of a travel agreement and the coordination of the details to the group client as independent contracting partner and debtor from the group client. The contract shall solely be concluded upon receipt of the written acceptance of the offer by the group client to HDM within the period for acceptance indicated by HDM.

b) Upon or without undue delay after conclusion of the contract, HDM shall provide the group client with a travel confirmation in compliance with the legal provisions on a permanent data carrier (enabling the group client to keep or store the declaration unchanged, so that it will be accessible to him within an appropriate period of time, e.g. on paper or by email) for all participants, provided that the group client does not have any claim to a travel confirmation on paper according to sect. 250 section 6 para. (1) sentence 2 EGBGB, due to the contract being concluded during concurrent physical presence of both parties or outside of business premises.

c) A declaration of acceptance with changes, restrictions or expansions towards the offer of HDM shall not lead to conclusion of a contract. It is recommended that the group client requests a new offer if any changes are desired.

1.6 HDM notes that there is no right to withdraw, according to the statutory provisions (Section 312 Subsection 7 of the German Civil Code), for any package tour agreements according to section 651a and section 651c German Civil Code that are concluded by distance selling (letters, catalogue, phone calls, telecopies, emails, messages sent via a mobile phone provider (text messages) and radio, telemedia and online services), i.e. neither for the group client, nor for the participants, but only the statutory rescission and termination rights, and specifically the right to rescission in accordance with section 651h German Civil Code (see also point 6). However, there shall be a right to withdraw if the contract for travel services according to section 651a German Civil Code was concluded outside of business premises, except if the oral negotiations on which the conclusion of the contract is based took place upon the previous order of the consumer; in the latter case, there shall also not be any right to withdraw The information above shall also apply if accommodation services are booked with HDM, (f. ex. hotel rooms) and HDM is not the agent but the immediate contract partner of the TP.

2. Contract Basics, Services, Travel Agents, Third-party Leaflets

2.1 The contractual service obligations of HDM are determined according to the travel offer in conjunction with the booking confirmation and any supplementary information of HDM for the respective tour, as far as these are available to the group client or the TP upon booking. As far as HDM made an offer to the group client according to item 1.5, and a contract has been concluded between HDM and the group client on this basis, the contractual service obligation shall solely be based on the content of this offer and the information and indications referenced in it concerning the services of HDM.

2.2 Service providers (e.g. hotels, transport companies) and agencies shall not be authorized to make agreements, provide information or make representations that

change the agreed content of the package tour agreement, exceed the contractually promised services of HDM or contradict the travel offer.

2.3 Location and hotel brochures that are not issued by HDM shall not be binding upon HDM and for its performance obligation, as far as it was not made the object of the travel offer or the content of the service obligation of HDM by express agreement with the group client.

2.4 The precontractual information provided by HDM concerning essential properties of the travel services, the tour price and any additional costs, the payment modalities, the minimum participant numbers and the cancelation flat rates (purs. to section 250 section 3 items 1, 3 to 5 and 7 EGBGB) shall only then not become part of the package tour contract if this has been expressly agreed between the parties.

3. Payment

3.1 HDM may only request or accept payments for the trip prior to the end of the package tour if an effective money hedgi ng contract is in place and the group client is provided with a collateral certificate by HDM, with the name and contact information of the money hedging provider in clear, understandable and highlighted fashion.

3.2 HDM may either provide the group client with an overall collateral certificate for all participants, or a collateral certificate for each participant with the proviso that the group client is obligated, at the choice of HDM, to either provide it to the individual participants or to keep it in trust for them. The group client must ensure that it has either an overall collateral certificate or the individual collateral certificates before collecting cash from the participants according to item 3.3.

3.3 The tour participants shall pay the deposit and / or balance to the group client, unless something different has been expressly agreed in written form. Direct payment of the tour participants to HDM shall not be possible. The group client shall act as HDM's authorized collection agent for the tour participants in this context.

3.4 The group client shall be liable towards HDM for culpable violations of its above cash collection obligations as far as HDM suffers any loss of payment caused by such violations of obligations. Independently of any corresponding violation of obligations, the group client shall be liable for the overall payment as far as it has assumed a corresponding obligation by express and separate declaration.

3.5 After conclusion of the contract, a deposit of 10 % of the tour price shall be due for payment immediately against handing provision of the collateral certificate to the group client according to the proviso of item 3.2.

3.6 The remaining payment shall be due 30 days before the start of the tour, provided that the collateral certificate has been handed over to the group client , when it is certain that the tour can no longer be cancel ed according to item 8 of these travel conditions because an agreed minimum number of participants is not reached. For bookings made less than 30 days before the tour commences, the entire tour price shall be due for payment at once.

3.7 As far as HDM is ready and able to render the contractual travel services and the group client or tour participant has no legal or contractual right of offsetting or retention, there shall be no claim to using the travel services or handing over the travel documents if the tour price is not paid completely.

3.8 If deposits and / or the remaining payment are not made according to the agreed due dates for payment even though HDM is ready and able to properly perform the contractual services, has met its statutory information obligations and although the group client has no statutory or contractual retention right, HDM shall have the right to withdraw from the package tour contract after sending a reminder with a reasonable grace period following the expiration of the deadline, and to charge the group client with rescission fees in accordance with item 6 of these terms as far as the group client is responsible for the default of payment.

4. Payment Obligations of the Group Client with an Agreed Minimum Participant Number / Graduated Prices

4.1 If a certain minimum participant number is agreed as basis for the price with the group client, the group client shall owe the corr esponding tour price as an independent payment obligation, irrespective of the actual participant number and notwithstanding the right of HDM to withdraw from the contract if applicable, according to the provisions in item 8 of these conditions.

4.2 If any graduated prices are agreed with the group client in that the price per participant increases when certain participant numbers are not reached, the group client shall owe the corresponding payment as an independent contractual obligation, independently of the payment obligations of the participants as such.

5. Changes to Contract Terms Before Commencement of Travel That Do Not Concern the Travel Price

5.1 Deviations from essential properties of travel services according to the agreed terms of the package travel contract that become necessary after conclusion of the contract and were not initiated by HDM in bad faith, shall be permitted before commencement of travel as far as the changes are not considerable and do not adversely affect the overall scope of the trip.

5.2 HDM shall be obligated to inform the traveler via a durable medium (including email, text message or voice message) in a clear, understandable and highlighted manner immediately after taking note of any cause for changes to services.

5.3 In case of a considerable change to an essential property of a travel service or a deviation from special requirements by the traveler that became part of the package travel contract, the group client or traveler shall have the right to either accept th e changes communicated by HDM within the reasonable period set and communicated by HDM together with the notification of changes or to rescind the package travel contract free of charge. If the traveler does not declare rescission from the package travel contract to HDM within the set period, the change shall be considered as accepted.

5.4 Any possible warranty claims shall remain unaffected, insofar as the modified services are defective. If HDM incurred lower costs for executing the modified trip or any trip of the same quality and price offered in lieu, the traveler shall have a right to reimbursement in the amount of the difference according to Section 651m Subsection 2 of the German Civil Code.

6. Rescission by Travel Participant before Commencement of Travel / Cancelation Fee

6.1 The group client and the tour participants may rescind the package tour contract at any time before commencing the tour. The rescission shall be declared towards HDM under the address indicated in thes e conditions. If the tour was booked via a travel agent, the rescission can also be declared towards him. Rescissions shall be submitted in written form (Section 126b of the German Civil Code, f. ex. e -mail or fax). If the group client is a merchant or legal entity under private or public law, he shall make rescission declarations in writing only.

6.2 If the group client or the participants withdraw before commencement of the tour or if any participants do not start the tour, HDM will lose its claim to the tour price. HDM may demand an appropriate compensation instead as far as it is not at fault for the rescission. HDM may not demand compensation if unavoidable exceptional events that significantly impair the ability to provide the package tour or to transport persons to the destination occur at the destination, or in its immediate vicinity; circumstances are deemed unavoidable and exceptional if they are not subject to the control of the party invoking such circumstances and their results could not have been prevented even if a ll reasonable precautions had been taken. This shall, however, not prejudice the payment obligations of the group client in accordance with item 4 of these conditions. Group clients and participants are jointly and severally liable for these costs of resci ssion

6.3 HDM has defined the following fixed compensation levels under consideration of the period between notice of rescission and the commencement of travel as well as under consideration of expected savings and the expected profits that may be earned by other use of the travel services. The compensation shall be calculated as follows based on the time of receipt of the declaration of rescission: – up to 31 days before start of the tour 10 %, – from day 30 to day 21 before the start of the tour 25 %, – from day 20 to day 15 before the start of the tour 50 %, – from day 14 to day 7 before the start of the tour 80 %, – from day 6 onwards and if not starting the tour 90 % of the tour price.

6.4 The group client and participant shall in any case have the righ t to prove to HDM that it has incurred no damage or a much lesser damage than the flat rate claimed by it in compensation. In any case, the group client and participant shall have the right to prove to HDM that HDM has not suffered any damage at all or that the damage is considerably less than the flat rate claimed by it in compensation.

6.5 A flat rate compensation in accordance with item 6.3 shall not be deemed to be fixed and agreed, to the extent HDM proves that HDM has incurred significantly higher expenses than the respective applicable flat rate compensation calculated in accordance with item 6.3. In this case, HDM shall be obligated to specify the amount and document the required compensation under consideration of the saved expenses and the purchase of any other use of the travel service.

6 6 If HDM is obligated to reimburse the tour price due to rescission, section 651 e Civil Code shall remain unaffected.

6.7 It is recommended that the group client urgently recommends to the participants taking out a travel rescission cost insurance and an insurance to cover the return costs in case of accident or illness; it is urgently recommended that the participants take out these insurances directly and independently of the corresponding measures and offers of the group client.

6.8 The legal right of the participant to demand from the tour operator by notification on a permanent data carrier according to section 651 e German Civil Code that a third party enters into the rights and obligations from the package tour contract in his place shall not be affected by the above conditions. Such a declaration shall be timely in any

case if it is received by the tour operator 7 days before commencement of the tour. The right to provide a replacement participant shall be due to the group client and the person responsible for the group as well in corresponding application of the legal provision of section 651e German Civil Code.

7. Service not used

If the group client and / or the participants did not use individual trave l services that HDM was willing and able to provide in conformity with the contract for reasons that are due to their responsibility (e.g. due to premature return or any other mandatory reasons), they shall not have any claim to prorated reimbursement of t he tour price unless such reasons would have entitled them to rescind the contract free of charge or to terminate the travel contract under the statutory provisions. HDM shall strive for reimbursement of the expenses saved by the service provider. This obl igation shall not apply in case of entirely inessential services.

8 Rescission by HDM because the minimum number of participants is not reached

8 1 HDM may rescind the contract with the group client and the participants if a minimum number of participants is not reached according to the proviso of the following provisions:

a) The minimum number of participants and the latest time of receipt of the declaration of rescission from HDM by the participant must be indicated in the respective precontractual information.

b) HDM shall indicate the minimum number of participants and the latest rescission deadline in the booking confirmation.

c) HDM shall be obligated to declare the cancelation of the tour towards the participant without delay once it is certain that the tour will not take place due to the minimum number of participants not being reached.

d) Rescission by HDM later than 30 days before commencement of the tour shall not be permitted.

8.2 If the tour does not take place for this reason, the participants shall be reimbursed for the tour price without delay; 6.6 shall apply accordingly.

9 Termination due to behavior-related Reasons

9.1 HDM may terminate the package tour agreement without complying with any period of notice if the group client and / or the person responsible for the group and / or any of the participants causes sustained disturbance in spite of a warning by HDM or behaviors in violation of the contract at a scope that justifies immediate cancel ation of the contract. This shall not apply as far as the noncontractual behavior is based on violation of information obligations on the side of HDM. In case of noncontractual behavior of the group client and / or the person responsible for the group, this shall entitle HDM to terminate the contract s with the individual participants only if and as far as execution of the tour for the individual participants becomes objectively impossible or unreasonable for HDM due to the noncontractual behavior of the group client and / or person responsible for the group.

9 2 If HDM declares termination, it shall retain the claim to the tour prices; however, it must accept setoff of the value of saved expenses and the benefit that it acquires from other use of the service not utilized, including the amounts recovered by it from the service providers.

10 Obligations of the Participant

10.1 Travel documents

The participant shall inform HDM or the travel agent through which he has booked the package tour if he does not receive the necessary travel documents (e.g. hot el voucher) within the period indicated to him by HDM.

10.2 Report of defects / demand of remedy

a) If the tour is not rendered free of travel defects, the participant may demand remedy.

b) As far as HDM is unable to remedy the defect due to culpable omiss ion of the report of defects, the participant shall neither have the right to claim reduction according to section 651m German Civil Code, nor damage claims according to section 651n German Civil Code.

c) The participant himself shall, notwithstanding the corresponding independent obligations of the group client or person responsible for the group, be obligated to inform HDM without delay of his report of defects. The participant shall be informed of the local representative, their availability and communi cation details of HDM in the travel confirmation. The participant may, however, inform his travel agent through whom he has booked the package tour of the reported defects as well.

d) The tour guide, agencies and employees of service providers shall not h ave the right and are not authorized by HDM to confirm defects or accept any claims against HDM.

10.3 Grace period before termination

If the group client or participant wants to terminate the package tour agreement due to a travel defect of the type designated in section 651i para. (2) German Civil Code, provided that it is essential, according to section 651l German Civil Code, it shall give HDM an appropriate grace period for remedy first. This shall not apply only if HDM refuses remedy or if immediate remedy is necessary.

The termination right of the group client shall only apply as far as and for the participants for whom the above prerequisites for termination apply, except if the

defects leading to termination are objectively so severe that continuatio n of the tour is not reasonable for the remaining participants and / or the group client himself.

11. Special Conditions for Tours of Closed Groups; Special Regulations on Liability for Group Travel

11.1 HDM shall not be liable for services and service parts of any kind that are offered, organized, executed and / or provided to the participants by the group client / person responsible for the group in addition to the services of HDM, no matter if with or without the consent of HDM. This shall specifically include:

a) tours to and from departure and return location agreed with HDM organized by the client.

b) events not included in the service scope of HDM before and after the tour and destination.

c) tour guides mediated by HDM upon the client’s request.

11.2 HDM shall not be liable for measures and omissions of the group client, the person responsible for the group or the tour guide only mediated by HDM before, during or after the tour, in particular not for any:

a) modifications,

b) instructions to local guides,

c) special agreements with the different service provi ders,

d) information and representations towards the tour participant that have not been coordinated with HDM.

11 3 As far as the liability of HDM towards the tour participant is connected to the tour price, only the tour price per travel participant agreed between the group client and HDM shall be decisive, without consideration of any surcharges of any kind that are charged to the participant/s by the group client.

11.4 The group client and the person responsible for the group, as well as any tour guide only mediated by HDM, shall not be authorized or entitled to accept any complaints or claims of the participants in the name of HDM before, during or after the tour.

11.5 Reports of defects by the participants that only take place towards the group client or person responsible for the group shall not be sufficient. The group client or person responsible for the group shall nevertheless be obligated to inform the representative of HDM on site of any such reports of defects without undue delay. If a local representative of HDM is not required according to the contractual agreements, the report shall be filed to the headquarters of HDM at once.

11 6 Independently of the obligation to report defects and the obligation of the group client or person responsible for the group to pass on any defects reported to them to HDM at once according to item 11.5, there shall be an obligation of the group client / person responsible for the group to report any defects to HDM without delay and to demand remedy.

11.7 As far as HDM is unable to remedy the defect due to culpable omission of the report of defects, the group client and participant shall neither have the right to raise reduction claims according to section 651m German Civil Code, nor damage claims according to section 651n German Civil Code.

12 Limitation of Liability

12 1 The contractual liability of HDM for damage that does not result from violation of life, body or health and that was not culpably caused shall be limited to three times the tour price. Any claims exceeding this according to the Montreal conversion or aviation law shall not be affected by this limitation of liability.

12.2 HDM shall not be liable for any service interferences, injury and property damage in connection with services that are only mediated as third-party services (e.g. excursions, sport events, theater visits, exhibitions, transport services from and to the offered departure and destination site) if these services have been expressly mar ked as third-party services in the respective scope of work and the respective booking confirmation, indicating the mediated contracting partner, so that they are recognizably not part of the package tour of HDM for the participant and that the provisions of Sections 651b, 651c, 651w and 651y of the German Civil Code have been diligently complied with.

HDM shall, however, only be liable if and as far as violation of information, instruction or organization obligations has become causative for any damage suffered by the participant.

13. Assertion of Claims, Addressee

The participant shall raise any claims according to section 651i para. (3) no. 2, 4 -7 German Civil Code not towards the group client, the person responsible for the group and the service providers, but only towards HDM. The assertion may also b e declared via the travel agent, provided that the package tour was booked via this travel agent. The contractual claims listed in section 651 i para. (3) German Civil Code shall expire after two years. The limitation period shall commence on the day on wh ich the trip is scheduled to end in accordance with the contract. Assertion in text form is not recommended.

14. Passport, Visa and Health Requirements

14.1 HDM shall inform the group client or the participant about general passport and visa requirements, as well as health regulation formalities of the destination country,

including the approximate deadlines for acquiring any required visas before concluding a contract, and about any changes to these before commencement of the tour.

14.2 The participant shall be responsible for acquiring and taking along the travel documents required by the authorities, any required vaccinations and compliance with any customs and currency exchange regulations. Disadvantages that result from nonobservation of these provisions, e.g. the payment of rescission costs, shall be at his expense. This shall not apply if HDM does not provide information, or has provided insufficient or incorrect information.

14.3 HDM shall not be liable for the timely issue and receipt of necessary visas by the respective diplomatic representation if the traveler has charged HDM with procuring them, except if HDM has culpably violated its obligations.

15 Special Regulations in Connection with Pandemics (in particular the Corona Virus)

15.1 The parties agree that the agreed travel services shall always be provided by the respective service providers in compliance with and in accordance with the official requirements and conditions applicable at the time of travel.

15.2 The group client and / or participant agrees to comply with reasonable regulations or restrictions on use of the service providers when using travel services and to notify the service provider immediately in the event of typical symptoms of illness.

15.3 The above provisions shall not affect the rights of the group client or participant under § 651i BGB.

16. Choice of Law and Place of Jurisdiction; Information on Consumer Dispute Resolution

16 1 In light of the law on consumer dispute resolution, HDM notes that it will not participate in any voluntary consumer dispute resol ution. As far as a consumer dispute resolution was to become binding upon HDM after print of these travel conditions for package tours for groups, HDM shall inform the participants about this in a suitable form as well. HDM indicates the European online dispute solution platform https://ec.europa.eu/consumers/odr/ for any travel agreements concluded in electronic legal transactions.

16.2 For group clients or partici pants who are not members of a member state of the European Union or Swiss nationals, the exclusive application of German law is agreed for the entire legal and contractual relationship between the group client or participant and HDM. Such group clients or participants must only raise a claim against HDM at the registered office of HDM.

16 3 For any claims of HDM against group clients or participants who are merchants, legal entities under public or private law or persons who have their place of residence or common abode abroad or whose place of residence or common abode is not known at the time the claim is raised, the registered seat of HDM is agreed as place of jurisdiction.

© Copyright protection.

TourLaw - Noll | Hütten | Dukic Rechtsanwälte, München | Stuttgart, 2023

Tourism agency:

Heidelberg Marketing GmbH

Managing director: Mathias Schiemer

Neuenheimer Landstraße 5 69120 Heidelberg, Germany

Phone: +49 6221 5840 - 200

Telefax: +49 6221 5840 - 222

info@heidelberg-marketing.de

Commercial register number: HRB 337405

Register court: AG Mannheim

VAT ID: DE226325597

Important notes

All offers in this catalogue may also be booked by resellers (tour operators, travel agencies, event and marketing agencies). Please note that bookings by such companies are not subject to the travel conditions printed in this catalogue, but to the “Terms and Conditions of Heidelberg Marketing GmbH for Marketing of Tourism Services to Resellers”. We will submit the above terms and conditions to the corresponding potential clients along with our offer.

Overnight stays of groups outside of all -inclusive arrangements, i.e. without any further connected travel services, also shall not be subject to the travel conditions printed here, but only to the “Guest Accommodations and Agency Services of Heidelberg Marketing GmbH”. Potential clients shall receive them at the latest together with our offer.

Bookings of “Special Activities” (guided tours, tours, boat trips) that take less than 24 hours and do not include an overnight stay (day trips) and of which the tour price does not exceed 500 Euro shall be subject to the General Terms and Conditions for Special Activities of Heidelberg Marketing GmbH.

Imprint

Heidelberg Marketing GmbH

Neuenheimer Landstraße 5 69120 Heidelberg/Germany

Phone +49 6221 58 40-200

Fax +49 6221 58 40-222 info@heidelberg-marketing.de www.heidelberg-marketing.com

The Heidelberg Marketing GmbH is a subsidiary of the City of Heidelberg

Content Heidelberg Marketing GmbH

Layout aB Grafik | Artem Bathauer www.a-b-grafik.de

Photos

Cover page, pages 3, 4 below, 5, 6, 7 below, 8 on the top, 9, 10, 11 on the top, 12, 13, 21, 24, 27, 28, 29, 30 – Tobias Schwerdt

Pages 4 on the top, 7 on the top –Christoph Düpper

Page 8 below – Udo Filsinger

Page 11 below – Susanne Reichardt

© Theater & Orchester Heidelberg

Pages 15 to 20 - Photos of the respective accommodations

© Copyright 2024. All contents, in particular texts, photographs and graphics, are protected by copyright. Unless expressly stated otherwise, Heidelberg Marketing GmbH owns the copyright.