Editorial Letter Proud moments for HelloBiz that our wonderful 9th edition is comng out. While working wth a team and you all we successfully started our dream project Glowtr. We need your support and care as always to make our servce better and fruitful. While working for HelloBiz, with proud support from Reliance Jio – premum magazine APP - JIOMAGS. We are upgrading ourselfwth few more addons. Yes, HelloBiz is starting its own new project with help of Bluegen Studio for celebrations happening in your own city. “CityHood”. CityHood is being the premier digital lifestyle brand dedicated to featuring the very best in Food, Lifestyle and more!To inspire and entertain in your own favorite city. CityHood would like to create a place where people can feel inspired, learn something new, and escape their lives for a moment, with coverage ranging from inspirational food, art, interiors, beauty, travel, and inspiration for designing a beautiful life while reinventing your own city.
to be viewers’ best friend in city and is committed to leading by teaching, inspiring and empowering through its talent and expertise. Cityhood is full of friendly knowledge, fun, real-world advice and the most amazing things out there to make you cooler, happier and more relaxed. CityHood is simply a new way to experience and reinvent your own city. Cityhood will show you where to find the very best on offer in your own beautiful city. Celebrating art, lifestyle, creativity, food and travel. We are launching CityHood first edition on women’s Day 2018. Thanks for your care.
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How to Measure Leadership Growth Switched Three Startups
& Quit three jobs within 3 Months then got a Billion Dollar Idea from her Mother
With Love + Respect, Team HelloBiz
CityHood is filled with beautiful photos and fascinating tales from around the City. At CityHood, we go beyond the mere pleasures of eating and life fashions, bringing an understanding of tradition while navigating the trends and choices of celebrating in our times. Our stories are curated to reflect the discerning aesthetic that readers have come to associate with CityHood. CityHood platform showcases the finer aspects of food, Art & Travel in and around your city, connecting interesting brands with consumers, to empower readers with information that betters their food and lifestyle experiences in the city. CityHood is a unique lifestyle network, website and magazine that connects viewers to the power and joy of celebrations. The bonding strives
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Cover Story
Priti Rathi Gupta
leading Share and Stock Brokers Ltd.
Editor in Chief : Hrishikesh Desai CEO : Mayur Dabhade Managing Editor : Swapnil Dabhade Designing Head : Md Wajahath Khan Md A. Obaid Creative Head : Mrunali Vishe Published by: 360Track Systems
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Where do I begin?
publicity from a local Chinese newspaper – because one of his door knob designs had female mammary glands as a feature
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Global Video Making/Short Film Competition
publicity from a local Chinese newspaper – because one of his door knob designs had female mammary glands as a feature
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9 Realities of Entrepreneurship
After complete my schooling I got admission in engineering with the dream of getting a job in MNC...
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Too old to do a STARTUP? Check THESE GREAT BLOOMERS
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20 Ineffective Habits of Successful People
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New India Budget picture story
Designed By : Bluegen Studio Technology Partner : The Horizon Technologies Advertising Partners : Ravishankar Behar Parag Hatiskar Selva Kumar Ananda Ayyangar Faiz Yousuff Dharmendra Chandramuni Ankit Agrawal Abhijeet Pandhare Kavish Promotors Riyaz Khan Mustafa Chunawala Available on: JioMags Issuu Magzter Readwhere
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HOW TO
MEASURE LEADERSHIP
GROWTH
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The mission of a coach should be to help successful leaders achieve positive change in behavior: for themselves, their people and their teams. The first step is to determine: Who are your client’s key stakeholders? What are the key behaviors that your client wants to change? Given the increasingly competitive economic environment and the significant human and financial capital expended on leadership development, it is not only fair but necessary for those charged with running companies to ask, “Does any of this work? And if so, how?” What type of developmental activities will have the greatest impact on increasing executives’ effectiveness?
How can leaders achieve positive long-term changes in behavior? The key variable in determining the success of coaching is not the coach; it is the person being coached and their co-workers. I’ve outlined the process for you:
1. Begin by asking all members of the team to confidentially record their individual answers to two questions: (1) “On a 1 to 10 scale (with 10 being ideal), how well are we doing in terms of working together as a team?” and (2) “On a 1 to 10 scale, how well do we need to be doing in terms of working together as a team?” 2. Have a team member calculate the results. Discuss the results with the team. If the team members believe that the gap between current effectiveness and needed effectiveness indicates the need for team building, proceed to the next step in the process. 3. Ask the team members, “If every team member could change two key behaviors that would help us close the gap between where we are and where we want to be, which two behaviors we all should try to change?” Have each team member record his or her selected behaviors on flip charts. 4. Help team members prioritize all the behaviors on the charts (many
will be the same or similar) and (using consensus) determine the most important behavior to change (for all team members). 5. Have each team member hold a one-on-one dialogue with all other team members. During the dialogues each member will request that his or her colleague suggest two areas for personal behavioral change (other than the one already agreed on above) that will help the team close the gap between where we are and where we want to be. These dialogues occur simultaneously and take about five minutes each. 6. Let each team member review his or her list of suggested behavioral changes and choose the one that seems to be the most important. Have all team members then announce their one key behavior for personal change to the team. 7. Encourage all team members to ask for brief (five-minute), monthly three question “suggestions for the future” from all other team members to help increase their effectiveness in demonstrating 1) the one key behavior common to all team members, 2) the one key personal behavior generated from team member input, and 3) overall effective behavior as a team member.
9. Have an outside supplier calculate the results for each individual (on all items) and calculate the summary results for all team members (on the common team items). Each team member can then receive a confidential summary report indicating the degree to which colleagues see his or her increased effectiveness in demonstrating the desired behaviors. Each member can also receive a summary report on the team’s progress on the items selected for all team members. The mini-survey summary report will give team members a chance to receive positive reinforcement for improvement (and to learn what has not improved) after a reasonably short period of time. 10. In a team meeting have each team member discuss key learnings from their mini-survey results, and ask for further suggestions in a brief one-on-one dialogue with each other team member. 11. Review the summary results with the team. Facilitate a discussion on how the team (as a whole) is doing in terms of increasing its effectiveness in the two key
behaviors that were selected for all team members. Provide the team with positive recognition for increased effectiveness in teamwork. Encourage team members to keep focused on demonstrating the behaviors that they are trying to improve. 12. Have every team member continue to conduct brief, monthly, “progress report” sessions with all other team members. Re-administer the mini-survey eight months after the beginning of the process and again after one year. 13. Conduct a summary session with the team one year after the process has started. Review the results of the final mini-survey, and ask the team members to rate the team’s effectiveness on where we are versus where we need to be in terms of working together as a team. Compare these ratings with the original ratings that were calculated one year earlier. (If team members followed the process in a reasonably disciplined fashion, the team will almost always see a dramatic improvement in teamwork.) Give the team positive recognition for improvement in teamwork, and have each team member (in a brief one-on-one dialogue) recognize each of his or her colleagues for improvements in behavior that have occurred over the past twelve months. 14. Ask the team members if they believe that more work on team building will be needed in the upcoming year. If the team believes that more work would be beneficial, continue the process. If the team believes that more work is not needed, declare victory and work on something else!
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8. Conduct a mini-survey, follow-up process in approximately six months. From the mini-survey each team member will receive confidential feedback from all other team members on his or her perceived change in effectiveness. This survey will include the one common behavioral item, the one personal behavioral item, and the overall team member item. A final question can gage the level of follow-up – so that team members can see the connection between their level of follow-up and their increased effectiveness. This four question survey can either be electronically distributed electronically or ‘put on a postcard’.
SWITCHED THREE START UPS
& Quit three jobs within 3 Months then got a Billion Dollar Idea from her Mother Success doesn’t come easily to anyone and definitely not for the one who wants to follow her passion. It takes a lot of encouragement and Passion to follow her dreams and going against the decision of Family of quitting Job where Everyone wants a fixed income or a secured Financial Life. Divya Jain, who took Life by its horns and completed MBA from Hyderabad but did nothing instead of taking up a Job. Coming from a Business Class Family, Divya had seen how the business industry worked.
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While Still in College, Divya was Passionate about doing Business out of her Comfort Zone. She Tried Everything From Manufacturing to Opening Kiosk for selling Sandwiches, but couldn’t find the Satisfaction about what she was doing and Moreover Opening a Stall was not being Supported by her Family. Then, Finally One day, Divya got the Idea of Creating a Digital Counselling Website from her mother while she was talking over the Telephonic call in Hyderabad. But, Making a plan was one thing, and putting the plan into execution was another. The Funds were Limited because of a limited income from a real estate job just to collect capital. And the market was going through a roller coaster Phase where if any, investment was made, it could be a Big risk For her as there was no godfather behind her & Had to take her decision of Investing and not Borrowing a Loan.
up with Several NGO to help Acid Attack Survivors and Women for encouraging them to follow their Passion and to be independent. Also became a Brand Partner with Glowtr. And going Every one Step Ahead. Also, Divya is a writer, which includes Publishers “AMAZON.COM & AMAZON.IN” wrote Novella Like “START FROM SCRATCH 1.O” and “ WHAT DIDN’T KILL HER, MADE HER STRONGER..!!!”
With VSSOL, Divya Believes on the P hrase “Miles to go, Before I sleep” and Still believes VSSOL will change many Lives and Perspective of People to Think Differently, Out of the Box and If she can do then Everyone one can do and make it Happen
Despite the unfavorable circumstances Divya had a vision that she wanted to make the business soar to Fresh Heights thereby Changing the way the Counselling Business Operates. VSSOL – VS SOLUTIONS which includes her Parent’s name in the First two Alphabets. A Digital Counselling Website where Counselling is done for 80 Plus Courses Worldwide. Its Includes Services like Career Counselling, Motivational Counselling, Business Ideas From Discovering an Idea to Execution, Guest Lecturer and Motivational Speaker. It involved the Different mode of Counselling Like Telephonic Counselling, Email Counselling & Video Counselling. Currently, Freelancers and Interns are working under her all over India. Now it’s working nicely. VSSOL tied
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COVER STORY
PRITI RATHI GUPTA
Managing Director & Promoter of “Anand Rathi share and Stock Brokers Ltd.” Globally the commodity futures market is in multiples of the equity markets 12 | HELLOBIZ BUSINESS MAGAZINE FEB 2018
1. What made you take interest in the financial services industry? A: At a very young age while I was pursuing my under-graduation, I was encouraged by my father to look after the family portfolios. It was since then, that I started taking keen interest in equity markets and also got trained under my uncle who was a stockbroker. This added along with the educational background in commerce built an enormous curiosity and appetite to learn more within the financial planning gamut. Post marriage, when my husband decided to diversify the stock broking business it seemed like a God sent opportunity. That’s how my formal foray into financial services came about. 2. You started the Commodities & Foreign Exchange wing at Anand Rathi Group. Tell us more about it. A: In 2004, the commodity futures exchanges in India gained momentum . Equities by then was a matured market and commodity futures soon followed by currency futures, seemed like the new frontier. It was challenging, as one had to connect with the local agricultural mandis and even more challenging as a woman in the field. However it opened up an entire new segment of opportunities. It not only allowed us to design and deliver new products and services to the existing clientele but also enabled us to provide heading solutions to users and producers of commodities, as well as to those who had an underlying currency risk. We went on to creating enormous expertise in providing heading solutions to corporates. This eventually made Anand Rathi amongst the top 3 commodity and currency brokers particularly in the corporate clientele. 3. What is your vision for the wing and group? A: Globally the commodity futures market is in multiples of the equity markets. With the launch of options on the domestic exchanges our commodity markets is set to grow exponentially. I see Anand Rathi Commodities to be at the forefront of continuously providing a value proposition to both corporates as well as farmers alike. The services of an intermediary like ours is only worthwhile, when the entire spectrum of commodity users and producers are able to benefit from a healthy market. .
4. How do you approach promotional activities for your wing? A: It has been our philosophy to continuously innovate and deliver a unique value proposition to our customers. Right from creating awareness of the benefits of currency and commodities futures to ensuring seamless end to end execution, it has all helped us create long standing credibility. The referrals of our customers have been the largest promotional action for us. 5. What are some of your leadership experiences while at Anand Rathi Group? A: Anand Rathi is a family lead, professionally run organization. The ethos of the group is for leaders to inspire a result oriented culture and ensure that even in their absence the organization functions seamlessly. A large amount of stress is laid in mentoring and developing leaders from amongst the team members. Leadership to us is a combination of ethics, empowerment and continuous innovation. A leader is someone who is geared to stand strong and focused in times of growth as well as crisis. Priti has set up the commodities division of Anand Rathi, leading a team of 600 people. 2. She set up the Business Executive Committee in the Commodities division to encourage leadership 3. She worked very closely with the talent management division committee to set up processes within the organization 6. What according to you are the necessary management techniques that must be put to practice in an organization? A: In my opinion, management techniques that revolve around developing an organisation’s culture are very important. The right style of leadership should be
able to create a perfect strategy. Practices such as bestowing fairness among all employees, consistency across all areas, exploring new ideas and inviting contributions from each team member, empowering each and everyone and delivering the core business message in the communication are a few important management principles to be followed. 7. You also happen to be a film producer. Could you elaborate more about this venture? A: 8. What is your take on the content created in films these days? A: 9. What is your foresight for Ishka Films and the emerging trend of relatable content in India? A: Answer to Q. 7, 8 & 9 While I have always been inclined towards the Arts my work did not allow me any time to pursue it. However at some point I realized that if I did want to venture in the art space, it would have to be beyond a passion or a hobby. I had some groundwork and knowledge on creating a film fund as part of alternative investment offering but realized that within the existing framework it was difficult to create one currently. However during this time I also identified a particular genre of films that was still not being made and in the coming days of changing audience preferences there was a huge opportunity to do so. I believe a great story captured on reel is one of the best legacies that you can leave behind in the world which will outlive you. To me it is immortally in some form that made me think the leap of faith. And this is how Ishka films was born. It is my personal venture which aims to make new age relatable and quirky cinema. We produced and released a film called ‘Waiting’ which caught us enormous acclaim internationally as well as within the country. Our next film, Karwaan is being produced along with RSVP films and with great talents like Irrfan Khan, Dulquer Salmaan and Mithila Palkar. Ishka films has also produced few short films featuring some interesting stories. These will be released in the next couple of months. We are also developing on a few international projects and looking at some regional films too. India being a nation with huge appetite for films I see space for all kinds of cinema. I do believe however the audience is looking for newer stories
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and innovative content. If we don’t cater to these changing trends our theatres will lose a large part of the young audience to digital platforms that are testing all boundaries when it comes to ingenious story-telling. 10. You are an entrepreneur, film producer, daughter, mother and wife. How do you make sure you dedicate your time or find balance to play all the roles, efficiently and how do you overcome hurdles in each area?
A: I believe in work life effectiveness as opposed to balancing them. My thumb rule is to be 100% present in whichever role I may be in the moment. Being an entrepreneur also gives you the ability to manage your time as per our convenience. However systematic planning helps effective time management. I begin my day with a to-do list which I make sure I achieve through the day. Writing down goals makes me stay focused to each of my roles. I give more weightage to happiness than perfection.
11. What has been your greatest moment of success in life? A: To me life is many moments of big and small achievements on a daily basis. While I cherish each of these moments the few that I hold in high regard are my team and my children being proud of what I do. Added to this being awarded by the Honorable Prime Minister, Shri Narendra Modi for my contribution in the field of my commodities and watching my first film come alive on the screen will always be a reminder to strive for excellence. 12. Are there any major life lessons that you have learned about business relationships through your personal experiences? A: While business is all about building powerful relationships with customers, employees and colleagues, it is important to have fair and transparent processes and result areas in order to maintain and nurture both the business as well as relationships. 13. What do you do to recharge when you’re feeling drained? A: I exercise my vocal cords. I am a trained classical singer and listening to music or singing helps me recharge instantly. Long walks are an inevitable part of my lifestyle. I like to go on holidays but anything longer than 7 days makes me impatient to get back to work in life. 14. Where do you see yourself in the next 5 years? 10 years? Your Future Plans? A: My dream project, which is making women achieve financial freedom is in its early stage. In the next 5 years, I want to bring this to complete fruition where we will be able to see our society wherein women are financially independent. I also see myself actively engaged and invested in women led initiatives as well as descriptive technologies. I also dream of directing some good films in the future. 15. Your message to Entrepreneurs? A: Be brave and tireless. While risk taking is what an entrepreneur is, it’s taking well informed and calculated risks that differentiate a good successful entrepreneur from a mediocre.
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DO I BEGIN
WHERE
A journey of faith and endurance, a journey towards success. 20 | HELLOBIZ BUSINESS MAGAZINE FEB 2018
“There is never a destination when you reach your goal, for the journey continues anew each time, completed perhaps and yet beginning again; always a cycle with its ups and downs. You just move on to your next goal, and the journey refreshed begins again.” When you ask David Wee how he would describe his life so far as a businessman, entrepreneur and leader, he breaks into a song, “Where do I begin”. And you can’t help but notice and like the character that made the man and the man who is himself a special character, to have redefined his role and place in business in Singapore. Coming across as affable, positive and confident, David recollects his years of experience in business – a journey that began against all odds, defied usual conventions and blazed new directions in his path towards being an entrepreneur and leader. And you don’t detect a tint of regret even if he had any. Every experience, good or bad, is a lesson to be learnt and to move on from – and never to
repeat the same mistake twice! The early years – shaping destiny! “You must make every moment count”, asserts David and added, “Just because you are born poor, you don’t have to stay that way. You must make all attempts to do better.” He even feels that it is a privilege to be born poor! “That is when you will learn to appreciate every little thing that you get in life and not take them all for granted. Every opportunity, every turn you make, every one you meet, every little support or leg-up you are given, everything matters!”, feels David. Born into a family of eight children and as the eldest, David did not have elder role models to look up to nor seek guidance from. As most parents those days are wont to do, they too did not communicate and share their experiences nor provide guidance. Poor families, of course, have limited social circles, especially in the early 1960s. Poverty was a trap that did not allow one to have outings and a social life. Many parents then expect you back from school and at your books too – eldest children were prone to being raised in a controlled and obedient way and David was no exception. So what can you do? David learnt to rely on himself and evolved his own skills of analysis and decision-making, especially streetsmart decision making! David’s early leadership training had begun! On completing Secondary 4, David’s father wanted him to continue studying. David set his heart then on a drafting school but the poverty trap kept him out of school. David’s efforts and hopes dashed, he decided to work and study. Ever the hardworking young man, David studied at night and gained his first big achievement, the LCCI Certificate….all through self-study and a creative bent. In all, he eventually gained eleven LCCI certificates! He checked out books at shops in the Bras Basah area for similar content as in the LCCI syllabus, bought them and studied on his own. He had taught himself independence well and also begun to sharpen his sense of creativity – little did he realize that these were skills that would take him through his business life, in the future! Starting working life at Robinsons, he moved on to handle stock control at Chubb Singapore, where his talents had room to grow. His boss was greatly impressed by the fine charts he created, something uncommon then, and moved him to the accounts department to handle budgeting and book keeping – he was only 19 years old then. The “godfather” boss, Mr Chubb, plied him with books to study and eleven years later David rose to the position of Financial Controller, this time with Henry Design. He was
given responsibility for marketing that saw him working closely with Ogilvy & Mather; where he found room to express his creativity. This resulted in more assignments thrust upon him and eventually general management too. By meeting head on every additional responsibility and assignment, David had picked upmulti-tasking skills along the way – a quality entrepreneurs need too. And he was about to discover that soon! From Henry Design, David moved to other retail industry appointments and it was while with a leading branded leather boutique chain that he learnt life can be unfair and that you cannot take anything for granted nor depend on anyone else! The company decided to release him because it was felt that he performed too well and therefore the company was too small for him! In other words, it was time for him to make way for nepotism of sorts to rear its ugly head! From a high point in his career, David was left stranded overnight! This was his next turning point in life – and a big one too; one that had a life changing effect. He decided that he would start his own company. The entrepreneur in David was born. As he enjoyed his career in the retail sector, David chose to Begin with a gifts and stationery business with his first shop at TanjongKatong Complex. His astute observations had led him to conclude that he could fill a niche providing creative gifts and stationery – a virgin market then! How do you start a business with no capital, he wondered? Out went the car and with that cash he also took credit for S$7,000 to get his working capital. “Even in those circumstances, I had one quality that persevered till today and that is to Think Big”, said David. He used his creative energies honed during his time with Henry Design, to fit his shop with shelves and showcases at very low cost and employed 4 sales staff while he did the deliveries, driving a small second-hand van that he had bought. Business grew – there was no turning back now? As he had a new business he knew that rapid market penetration mattered greatly! “Other than having 4 sales staff to plug the market, I told myself that all I needed was one great product to help make my business start successfully and then move on”, he mused. He found that great product from Taiwan – a “door knob cover”, made of rubber and that came in 4 designs. And soon his next turning point arrived! His participation in a show at the then World Trade Centre drew some negative
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publicity from a local Chinese newspaper – because one of his door knob designs had female mammary glands as a feature. One thing led to another and it was a case of any publicity is good publicity for the curious public bought and bought. The products sold well and David was truly on his way in business! The business grew. He had rented 4 shop lots, all adjoining each other at TanjongKatong Complex. Two and half years had passed. Most customers preferred to do business with him. The other gifts and stationery shops in the Complex closed down. Why do customers go to him? “Personal service, my dear chap” he says with gusto. “Personal services to customers made a big difference” he adds. It is all about relationship building. Anyone in business cannot forget that, he feels. David treated all his customers equally – irrespective of the value of business they gave him. So customers kept coming back. “You can have all the products and you can have superior products but they may not spell success. A service mindset is very critical in making a big difference” said David. It was time again – to Think Big! For David it was time to expand into the region. Barely 3 years old, his business in a sense, was still new and unknown in the region. He had no business contacts. He fondly quotes Confucius; a journey of 1000 miles begins with the first step. “I decided that I should take a bold step, because I considered the moment then as one with a purpose and plan for the future. Every moment counts and it was my time to put in an effort to make another change in my business”, explains David. It was the entrepreneur in David ticking away! “When you begin at ground zero, you start from the very bottom to work your way up”, said David. So he checked in to a hotel in Indonesia, used the copy of the Yellow Pages and called up companies, one by one, to make appointments. He repeated this strategy with each country in the region that he visited. This is when he discovered the salesman in him. In every entrepreneur there is a natural born salesman, feels David. He was also thankful for his administrative and accounting background, as they helped him manage his workload and juggle his different responsibilities and sales appointments at the same time. David understood that as a businessman
you have got to make every cent count. So he decided that every appointment he made, every sales call he made had to turn out with some orders. His strategy was simple. Deluge them with a variety of products and designs so that the chances that they would pick something to order were greatest. And business expanded. As time went on he embarked on another strategy. He realized it would not take very long for his regional customers to make their own visits to overseas trade fairs and manufacturers and for him to lose his customers in an increasingly globally connected world. He had the knack to look ahead and visualize – another important aspect of an entrepreneur, feels David.
He therefore decided to bring his regional buyers to Europe – and of course cut a commission from the purchases they made. “I could see that to survive, business strategy must change over time. It is important to see, discover or have the foresight to find business at every opportunity”, David emphasized. David is all for relationship building and development in business. It is part of the survival instinct for him. “My basic style is to foster a personal relationship with my customers. Even if your prices are higher, it is the relationship building that helped my business grow”, he added. But is it all just about relationships only. Is this all what an entrepreneur needs to succeed? David was quick to agree that an entrepreneur needs to have other qualities as well. He rolled them out as follows: creativity, multi-tasking, management ability, shrewdness, focus, determination,
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operational skills, adaptability or flexibility, responsiveness, speed of reaction, perceptiveness, alertness to opportunity, trust building, risk taking and negotiation skills and that these are basic skills only. David’s business flourished till in 1996 when he found himself with a large stockpile – almost 5000sku! As his business grew, he shut down his retail business as he found it time consuming and had focused on wholesale. But then he decided then that he would go back to the retail business! Little did he know that it was to be a major turning point in his life! “An entrepreneur goes into the battlefield with one eye blind!” He found his retail outlet at Scotts Shopping Centre – an entire floor. That sent shock waves. The building owners wanted to know who he was! David was confident. He had so much stock he knew it was possible to occupy the entire floor. His organizing skills fared him well and in no time he had set up shop! In business speed counts! It did not take long for the property market to know about him – Forum Shopping Centre offered space, an entire floor – he took it. He had become considered as a major player in the retail sector by then. “JLW sounded me out as a special client and offered an entire floor in a brand new development too … but it was in Hong Kong” David chuckled, remembering the incident. He had come a long way; the reserved eldest son, through self-studies, working his way up from clerk to a major industry figure! How did the family figure in all this growth? Did they reckon in his growth as motivators and supporters? Was his business growth at the expense of his family life? David paused a moment as his mind drifted to his childhood. His parents were conservative and not business oriented. They did not encourage “Thinking Big” too and believed in a fatalistic purpose to life where one had to stay in one’s own level, he mused. So it was David and his determination to move out of his poverty trap much against the “family culture”. He had an unwavering attitude to make it big. He added, “An entrepreneur goes into the battlefield with one eye blind!” It was his sense of determination that drove him on. “Even when people argued against my beliefs in doing business or
the way I wanted to do it, I persevered with determination towards success and showed them”, he said with well earned pride. He contended that there need not be any need to waste time with duediligence, studies or reports, sometimes – in business every decision, like the decisions you take in your personal life, is a risk taking effort. In fact when people try to block or mock him from moving on with his ideas, or try to make him hesitate, he is challenged further to do better. “An entrepreneur must take challenges in his stride” advised David. Fear not for the future, weep not for the past” - Percy Bysshe Shelley And 1997 came! The financial crises that swept the whole world unleashed its cruelty on David’s business too. He was buying in US dollars, Pounds Sterling and Australian dollars and selling in Ringgits, Rupiahs and Bahts! The prices of his goods became too expensive for his customers – and he was saddled with large stocks again. It was an economic climate that crushed many businesses and lives in 1997! David’s business succumbed too. Left with little cash, large stock, huge overheads, large running expenses, retail trickling due to loss of buying power among consumers, David’s business skydived! He recalls how Yaohan went bust then and it was his biggest customer. It weakened his cash flow. “When you are down, no one would want to bail you out either”, said David with a tinge of sadness. The dreadful end-days of the century brought one crisis after another. In 1998 David closed his business and sold his 3 cars, all Mercedes-Benz models. It was a time of true desperation for David. He felt the world around him lay crushed! He did not turn to anyone to talk to. He lost his sense of self-worth and peace of mind. He found it hard to sleep also. The suffering was taking a toll on his health. It was when he was at his lowest that he found God. When he could not sleep, he would Begin writing “Letters to God”; he wrote whatever came to his mind. He could not read his own writing sometimes, but that did not matter! He had found his way to making peace with his situation. His self-esteem returned in time and he decided to go back to work. He applied for jobs in insurance, stores, real estate and so on – there was no response. He even applied to work as a chauffeur so that he could be close to the “top-gun”
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and perhaps help add value in his role. No one wished to employ him; that’s when “Thinking Big” worked again for him. He started applying for top jobs and soon was offered a senior position at Everbloom Mushroom. The years passed; David the career man now, had left Everbloom Mushroom and went on from one successful position to another and the years just went by. “Even when working for someone, I found that the entrepreneur in me had not died,” confessed David. He used what he had learned and worked smarter and with better strategies. But that had its sideeffects too. He learnt that the boss was “afraid” of him. His enthusiasm and risktaking nature was not being appreciated in a culture that did not embrace change and preferred the safe-path to doing business. And you can’t hold down an entrepreneur can you? It is in the ‘blood’. David walked out to Begin again. To Begin life as an entrepreneur once more! He set up a consultancy service & corporate training, specializing in business coaching, entrepreneurial, creativity, marketing, leadership development and training. Enter DW Associates! He is also the Founder of Asia Speakers Bureau™ *ASB), and the past President of Marketing Executive Group, Singapore Institute of Management. “To me being defeated is often a temporary position, living-up is what makes it permanent – one should always treat defeat as temporary. Success is not permanent and defeat is not final”, concluded David. David Wee CEO, DW Associates Pte Ltd Founder, Asia Speakers Bureau™ (ASB)
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9 Realities of Entrepreneurship 26 | HELLOBIZ BUSINESS MAGAZINE FEB 2018
After complete my schooling I got admission in engineering with the dream of getting a job in MNC. Working for a core company was the motto of every other Indian boy in 2010. But after 2010 India saw a significant change in the field of employment. It was the inception year of Paytm in India. While Flipkart, first Indian e-commerce company was already in running phase from 2007. Moreover, the success of silicon valley companies boosts an entrepreneurial spirit in Indian youth. I was in the second year when I came to know about the word entrepreneurship, and yes it was a fantastic feeling to see yourself working on something new other than engineering books. I understand that what an entrepreneur does is not only helpful for him but country too. Most exciting part of entrepreneurship is that you can create jobs and help the nation in growing. But there is also some hardship of entrepreneurship which no one tells you. So for creating awareness in youth here is the nine realities of entrepreneurship:
1.
Entrepreneurship is much
2.
3.
Looking for name fame
Do you love to be surrounded
more stringent than 9–5 job.
and wanna to make your
by people then understand
When you do a job then you
social media circle big and
that people felt alone and
have time for yourself but in
glamorous then It is not a
broke in entrepreneurship. But
entrepreneurship is not 9-5.
right field which makes you
yes few hustlers never give
It’s much more than that.
famous, and there is nothing
and try try try till they succeed.
There is a quote on this
to show off. Try acting, singing,
Entrepreneurs are the only
modelling if you wanna to
people who will work 80
become famous.
hours a week to avoid working 40 hours a week.
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4. Ohh you have watched “wolf of wall street” last night, and now you fall in love with entrepreneurship. It was the scenario when “wolf of wall street” launched in 2014. Never aim for entrepreneurial dream after watching a movie. Come with a problem-solving attitude.
significant success. Market research should be done correctly before launching company. 42% startups failed because they worked on a product which didn’t have any market demand and this is the primary reason behind startups failure.
5. I have an idea, and now I am going to start a million dollar company. But from where you get the money to start your business, I asked to my friend. I will pitch my idea to investors. It’s a myth. You can’t get investment by just pitching an idea. You need money for bootstrapping at least in 2018.
9. Your best friend can’t be your long-term co-founder until he has something to put in the system. Either leadership skill or technical skill every cofounder should learn an ability which helps the system in growing. Having wrong team increase the chances of failure.
6. Do job if you want to enjoy beer, night-outs or party with friends. As I have already mentioned, you will run short of time in this journey and need to quit few things if you are building an enterprise. 7. Successful business requires skills(sales, technology, soft-skill) with an idea. An idea can’t make you successful in achieving your target. You need a team. And for working with a team, you should first learn the art of dealing with people. 8. Another e-commerce on the business model of Amazon or Flipkart does not give you
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Still, entrepreneurship is highly enjoyable for those who love Rollercoaster life. You can help the nation to grow, and country like India required the maximum number of entrepreneurs. But do proper research and first, understand entrepreneurship.
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TOO OLD TO DO A STARTUP? CHECK THESE
GREAT BLOOMERS 30 | HELLOBIZ BUSINESS MAGAZINE FEB 2018
Leo Goodwin GEICO GEICO, or the Government Employee’s Insurance Company, is now a well-known car insurance brand with well-known advertising figures. But before the Gecko, the Caveman or Maxwell, GEICO was the idea of Leo Goodwin. Working as an accountant in San Antonio, Texas, in the 1930’s, Goodwin realized that insurance needed an overhaul. Why weren’t companies just dealing with customers directly, saving all the money that traditionally went to brokers? In 1936, at the age of 50, Leo founded GEICO in Washington, D.C. In a departure from most businessmen of the day, he worked closely with his wife Lillian in running the company. By the end of the year, GEICO had 12 people on staff and 3,700 policies in force. Today, GEICO employs over 27,000 people and has over 14 million policyholders.
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Harland David Sanders, Kentucky Fried Chicken
Robert Noyce Intel
Col. Sanders did not start out as anyone’s idea of a successful businessman. He lost his father at an early age, quarreled extensively with his stepfather, and was fired from multiple jobs, even losing his job as a lawyer after a courtroom brawl with his own client. However, he was determined to never give up, and this trait led to his eventual success.While working at a service station in Corbin, Ky., Sanders gained local popularity for his delicious chicken recipe. After the Corbin station was destroyed by a fire, Sanders had the location rebuilt as a motel and 140-seat restaurant. In 1952, at the age of 62, Sanders franchised his “Kentucky Fried Chicken” for the first time. Today, KFC has over 18,800 outlets in 118 different countries and territories.
After earning his doctorate in physics from MIT, Robert Noyce found work as a research engineer, eventually ending up at Beckman Instruments. In 1957, he and seven others left Beckman and founded the Fairchild Semiconductor Corporation. While he enjoyed some success there, he eventually left with Gordon Moore. Together, they founded Intel when Noyce was 41.Noyce was considered the visionary of the company and treated staff like family. He declined the lavish benefits that most CEOs received, and kept the company less structured and more relaxed. While at Intel, he oversaw the invention of the microprocessor, an innovation that revolutionized computer technology and forms the foundation of the machines we still use today.
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Reid Hoffman, LinkedIn
Wally Blume, Denali Flavors
Surely a company like LinkedIn, a major social network, was founded by a youngster, right? Not at all! Reid Hoffman struggled with what to do after he graduated from Stanford. He decided to work, but to do so strategically, mapping out a plan of what he would need to learn before he started his own company.When he first started on his own, he founded a networking site called Socialnet, believing that having a great matching algorithm would guarantee success. He tried advertising his new site through magazines and newspapers, but never found traction with the idea. In the end, he left and joined PayPal before leaving his position with the company in 2002 to co-found LinkedIn. Hoffman was 35 when he founded the company and 43 when it went public.
If the thought of tomato-flavored ice cream turns your stomach, you’re not alone. Wally Blume had a successful 20-year career, but knew he had to move on when his boss decided to move forward with that crazy idea. In 1995, in his mid-50s, he started his own ice cream company, Denali Flavors, where he created the famous Moose Tracks flavor. Today, this dairy treat brings in $80 million a year alone through licensing agreements. Denali now has over 40 flavors, and Blume is still going strong at the age of 70.
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Carol Gardner, Zelda Wisdom
Donald Fisher co-founded, Gap at 41
When you’re 52, newly divorced, broke and depressed, you’d think that the last thing on your mind would be starting a company. Then again, it might be just what the doctor ordered.After getting a dog at her therapist’s recommendation, Carol Gardner won a local Christmas card contest with a picture of the dog and a funny quip. The win inspired Gardner to start a greeting card company, which she named after her dog, Zelda. In 2010, Zelda Wisdom was valued at roughly $50 million, showing that you truly never know where your next great idea might come from.
In August 1969, at the age of 41, Donald Fisher and his wife Doris opened their first Gap store on Ocean Avenue in San Francisco. At the time, they only sold Levi’s jeans; Fisher had convinced the denim giant to let him open a hip store that contained all sizes and styles of its jeans, as department stores carried spotty inventory. The Gap (gps) quickly expanded to new locations and, in 1974, introduced its own denim label. In 1991, it stopped selling Levi’s entirely. Though it’s not without its struggles, the $9 billion company continues to endure today.
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Lynda Weinman co-founded Lynda.com at 40
Herbert Boyer co-founded Genentech at 40
The self-taught computer whiz and former graphic arts professor recognized early on the potential of the Internet and the need for her students to learn how to publish to the web. In 1995, after struggling to find a book on web design to recommend to her students, she decided to write her own. Designing Web Graphics sold hundreds of thousands of copies and was the springboard to what would become Lynda.com, an Internet based training company she started with her husband Bruce Heavin. It was sold to LinkedIn in April 2015 for $1.5 billion.
A biochemist and genetic engineer, Herbert Boyer, along with geneticist Stanley Cohen, was first to demonstrate the usefulness of recombinant DNA technology in commercial medicine, laying the groundwork for what would become Genentech (genentech), a pioneer in the biotechnology industry. When venture capitalist Robert A. Swanson got wind of Boyer’s breakthrough he requested a meeting and was given 10 minutes. That turned into three hours and the end result: Genentech was launched. Though Swanson and Boyer faced skepticism in the early days they forged ahead, creating a whole new industry that’s still alive and kicking.
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Bob Parsons started GoDaddy at 47
Chip Wilson began Lululemon at 42
Former U.S. Marine Bob Parsons had started two companies — one of which was Parsons Technology, a software company he sold to Intuit for $64 million in 1994 — before he launched GoDaddy (gddy), the $4 billion web domain registrar. It was after taking a year off as part of his deal with Intuit that Parsons realized he didn’t want to retire; he started GoDaddy in 1997 to have “something to do.” Since then he has followed one philosophy: “make a little money from a lot of people. This differs from many companies who have just the opposite philosophy,” says Parsons in his online biography. Parsons stepped down as executive chairman in June 2015.
For Chip Wilson, it was his first yoga class back in 1997 that sparked the idea for a line of comfortable, stylish women’s yoga wear. Wilson had recently sold his share in Westbeach, a snowboard apparel company, and smartly bet he could use the same stretch fabric they used for long underwear to make high-end yoga pants that would appeal to the masses. It was both his ability to find a problem and come up with a solution, and his experience in apparel, that enabled him to not only create yoga pants that were comfortable and appealing to the eye but transform an entire industry. In February 2015, following a major recall, a series of controversial comments about women’s bodies and a standoff with the company’s board, Wilson cut ties Lululemon (lulu). His wife and son launched cashmere shop Kit & Ace in 2014.
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Charles Ranlett Flint launched IBM at 61
Thomas Siebel co-founded Siebel Systems at 41
Charles Flint was no spring chicken when he orchestrated the consolidation of three companies into the Computing-Tabulating-Recording Company. That was in 1911 which the established businessman and financier was 61; the company became known as International Business Machines (ibm) in 1924, when he was 74. Flint reasoned back then that it would be an advantage to have diverse products and revenue streams so that if one segment of the business were to have a bad year, the others would cover it — a strategy that remains true today. Flint stayed on the board of IBM, retiring in 1930.
For Thomas Siebel, it was his experience at Oracle and the money he made as CEO Gain Technology that enabled him to co-found Siebel Systems in 1993 with Patricia House, a former marketer for Oracle. During his years at Oracle, Siebel’s knack for selling propelled him up the ranks. Recognizing inefficiencies within the sales group, he developed a program dubbed Oasis in 1987 that streamlined communication among the sales reps. Two years later, he spoke to Oracle CEO Larry Ellison about commercializing it externally; Ellison didn’t see the potential. Siebel took a leave of absence soon after and never returned. His next role was as CEO of Gain Technology, a small multimedia software company he quickly sold for $110 million in 1992. Netting $10 million from the deal, he set up his own shop. Siebel Systems would eventually become synonymous with customer relationship management software. In 2005, it was bought by Oracle (orcl) for $5.8 billion.
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Bernie Marcus co-founded Home Depot at 50 The impetus to start a business comes in many forms; for Bernie Marcus, co-founder of Home Depot, it was an abrupt firing that sparked the fire. In April 1978, Marcus and his future co-founder Arthur Blank were let go from their executive roles during a corporate power struggle at Handy Dan Home Improvement Centers, a now-defunct home improvement chain. The two were convinced by friend and business colleague Ken Langone to open their own home improvement store; Langone arranged the financing and the rest is history. The first two Home Depot stores opened in Atlanta in 1979. Today, Home Depot has nearly 2,300 locations and boasts annual sales of more than $80 billion.
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Bill Porter started E*Trade at 54 An early player in the online investment industry, Bill Porter used $15,000 to launch an electronic system for stockbrokers called TradePlus in 1982. In 1991, that company became E*Trade (etfc), the $7 billion online trading giant for do-it-yourself investors. While he is best known for that company, Porter had a long legacy of inventing, holding 14 patents and developing more than 20 products including a type of broadcast television camera. After founding E*Trade he went on to launch the International Securities Exchange, or ISE.
Robert Noyce co-founded Intel at 41
Jim Butenschoen, start a hair-design academy
Robert Noyce was one of the so-called “traitorous eight,” the group of researchers who left Shockley Semiconductor in 1957 due to difficult management to start their own company, Fairchild Semiconductor. Fairchild is credited with establishing Silicon Valley, with as many as 400 companies able to trace their roots to Fairchild’s founders. Noyce, who invented the integrated circuit, and colleague Gordon Moore left Fairchild to launch Intel in 1968, with the backing of venture capital pioneer Arthur Rock. While Intel (intc) was producing semiconductors for years it wasn’t until the early 1990s when it launched its “Intel Inside” advertising campaign that the computer chip maker became a household name. Today, Intel is a $147 billion company.
After 22 years in corporate sales and marketing, Jim of Springdale, Ark. decided that he’d had enough. He wanted to go into business himself so he spent 5 years researching for the perfect business to buy and decided on a beauty school in Arkansas. He then opened the Career Academy of Hair Design starting with 6 employees
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Rand Smith
Chris And Susan Beesley started their online business
After working for 30 years in the optical industry, Randal Smith decided to go into business on his own with a trusted partner, his wife, Janeel. Both in their 50s, tapped their retirement funds and opened eyeSmith Sport & Fashion Optical, a high-end optical store in Kansas City, Mo., that sells prescription fashion and sport performance eyewear.
These two management consultants and accountants by profession are life partners in real life with 5 children and 3 grandchildren. They started their online business in their mid-50’s when they knew nothing about the online world other than the basics. They started a blog in 2009 called www. chrisandsusanbeesley.com, a place for online business education helping other entrepreneurs.
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Ernestine Shepherd
Michael Grottola
78, world’s oldest female bodybuilder started at the age of 56 Ernestine started working out when she was 56, thanks to her sister for that inspiration. Today, she takes classes for mostly senior women and older men. She started her classes with just 10 people and now some mornings people can’t get in the room.
started his consulting business at the age of 65 and today he have helped approximately 165 small business clients across 20 industries. When Michael lost his job due to recession he decided to become an independent consultant, helping new business founders gain access to capital.
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Sam Taylor
Colin King
started an online art business at the age of 63 :6 months into retirement and Sam was bored as he missed the buzz of business. After a brief spell as a business angel and directorship roles in Edinburgh he realized the only way he was going to enjoy his later years was to return to selfemployment. He found the business opportunity within his own family. His wife, who was doing textile art became his asset. They bought together Sam’s business experience and his wife’s artistic talent and set up an online art gallery.
launched an online education business in his 50s :Around 7 years ago, Colin realised there wasn’t enough pension pot so he decided to earn some new money by setting off in a completely new direction.Colin was aware of the fact that one thing essential for setting up any business in the 21st century is an understanding of how to use technology – something many older people still struggle to embrace, but still he took the risk and launched an online business in 2012, which provides fun, educational quizzes for schoolchildren. It is called Education Quizzes.
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Sune Larsson
Dave Bateman
started his business providing serviced offices when he was 50 :After a series of meaningless jobs, Sune decided to bet all his chips on making his business idea work. So, he started his serviced offices business around 12 years ago when he was 50.The 62-year-old said in an interview, “You don’t have any small children at home any more, so you don’t have to sacrifice your time with your family and can concentrate on your business without having a bad conscience. The downside is that you have to keep fit and you can’t be ill. You have to be there and I have to find lots of energy, especially at the startup stage.”
a retired Colonol from the US Air Force, started his coffee businesshow to launch a startup. David and his wife Trudy moved to Hawaii in 2005 from Washington to start their coffee business.After a push from a friend David and Trudy got convinced to check out the the heavenly Hawaiian coffee farms. It didn’t take long to make their decision to settle down there and make a business out of it. After getting the resources in place they started coffee harvesting and soon launched their business, heavenlyhawaiian.com.
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Charlie Brigh
Angie Higa
60, started a bakery business without having any baking skills :business ideasAfter a variety of jobs and few failed businesses this 60-year old entrepreneur was looking for a business opportunity. In 2011, Charlie got to know that a small bakery shop in his area would go out of business soon if no one bought it. He knew nothing about baking but he wanted to start a business. So, soon he made up his mind and announced his intention to buy the small bakery. He set a goal of doubling his investment in one year, which he almost achieved. Now they are planning to relocate.
a banker, a grandmother, and an entrepreneur : After 30 years in the banking industry, Angie decided to retire early in 2008 to care for her granddaughter during her eldest daughter military deployment to Afghanistan.From banker to a stay home grandmother, Angie found the time to do what she always love and that was her love for designing and sewing. Her business idea came to her mind after catching a bad cold on a 7 hour flight because there were no blankets on board the aircraft. And in 2009 she launched her business, the Sky Dreams, travel blanket and matching comfort pillows manufacturing company.
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Lynn Brooks
Regina Mason Virago Baking Company
started a free welcome visitor service at 59 :top entrepreneurs When Lynn left an eight-year job she wasn’t enjoying, people thought she is foolish to do so as she won’t get any other job at this age. She managed to get another job but decided to quit that too within 6 months and founded her venture in 1992.She realized that almost everyone she met wanted to visit New York City, but some were a little intimidated. So, she started a servic which pairs visitors to NYC with volunteer ‘Greeters’ who explore the city with them, free of charge. It is called Big Apple Greeter.
54, founder and owner of Virago Baking Company :Regina’s working career has been spent in the food services industry. After coping with several layoffs, Regina knew that she wanted to open her own business. With the help of Women’s Opportunities Resource Center in Philadelphia, Penn., she launched her bakery and café that specializes in natural and organic, gluten free and vegan foods.
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Olive Lynch
Lorraine Campman
became an entrepreneur at 52 :Olive had an eclectic work history — she trained and performed as an opera singer before becoming a business and data analyst for large corporations. When she was laid off for 9 months in 2008, she explored the idea of recycling food waste. She researched new composting technologies and founded her own company.
found her career in her passion at the age of 56 : Uninspired by office jobs, Lorraine, an independent piano teacher since 1977, attended entrepreneurial training classes offered by Women’s Opportunities Resource Center in 2007. After many ups and downs she finally, started her music center, which teaches group piano to adults.
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Cinde Dolphin
56, when job rejections lead to entrepreneurship :After 24 years as a marketing manager for Coors, Cinde Dolphin knew what was coming — Miller and Coors had just merged their United States beer operations, and hundreds of jobs were sure to be eliminated. So, Cinde took a buyout. At the age 55, she began applying for marketing jobs but that didn’t work out well. So, she took an alternate track and started a public relations firm that helps winemakers in California.
Norberto Bogard
found a business opportunity in his 50s :most successful entrepreneurs Around 7 years ago, Norberto lost his job as a reporter for a Spanishlanguage financial news program that Bloomberg News broadcast in Latin America. His job search yielded just one offer, which would have paid far less than his old job. After his research, Noberto was amazed that nobody had created a Spanish version for New York. So he founded Pie Derecho, a free magazine that publishes 10,000 copies a month and relies on advertising for revenue.
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Deborah Ramsey
survived layoffs with her entrepreneurial skills at 56 :After suffering through a couple of corporate layoffs Deborah became a business founder. In 2008, she opened Natural Wellness and Spa which offers services and products to women and seniors.
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Marcia Duhart
creating entrepreneurial solutions after the age of 50 :During her final years at Merrill Lynch, where she trained people to use computers, she devoted several days off to testing her idea of teaching computer skills to the elderly. She realised elderly people felt out of the loop when everyone is talking about emails. After retiring from Merrill Lynch in 1998, she founded CyberSenior Services, teaching at senior centers and giving one-on-one classes for $35 to $45 an hour.
Gerry Fioriglio
A 57-year-old registered nurse, founded her own business :Gerry Fioriglio founded Family Caregivers Network in Pennsburg, Penn. with one employee – herself. Ten years later, the company has 70 employees, who provide home care, community education, caregiver support groups in a five county area. Gerry never envisioned herself as entrepreneur before she had been laid off several times by large corporations.
Karen Kelly Founder, CleanHome changed tracks at 55 :Karen from Buckinghamshire, always wanted to start her own business and wanted to come out of the travel industry. Once she made up her mind, she used all her savings to set up her domestic cleaning company called Cleanhome, which helps customers find cleaners.
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Radha Daga founded a food company
Lisa Gable founded a business at the age of 70
founded a food company :indianstartupsWhat started as an export garment business eventually led to a food business. At 73, RadhaDaga, founder of Triguni Foods which supplies Magic Upma to Indigo Airlines has shown that age is just a number. This housewife turned entrepreneur not only manages a 8 crore company but also gives employment to 100s of underprivileged women.
founded a business at the age of 70 :At an age when many have retired, Lisa Gable got an idea for a business from her own discomfort and years of frustration trying to conceal fallen bra straps during sales presentations. Tired of this annoyance she invented a new kind of bra strap, the Strap-Mate.
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Mary Tennyson started her business at 63 started her business at 63 :Mary Tennyson came up with her idea after her 92-year-old mother stumbled, fell and broke her hip. Her mother had trouble carrying a bag. So, Mary came up with the idea of a pocketbook that attaches to a walker, which was called StashAll.
20Ineffective
Habits of Successful People These are behaviors that many people attribute their successes to - however, many people are successful despite these behaviors! Have a look at the list below. Do any of them seem familiar?
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20 Ineffective Habits of Successful People People often ask, “Can executives really change their behavior?” The answer is YES, we guarantee it. The question for you as a coach is: Do you have a process that can both change a leader’s behavior and measure the results? If not, it may be time to invest in yourself to make it easier for executives to invest in your coaching service. One key message that I have given every CEO that I coach is: “To help others develop – start with yourself!” These are behaviors that many people attribute their successes to - however, many people are successful despite these behaviors! Have a look at the list below. Do any of them seem familiar? Promoting my value Adding too much value: The overwhelming desire to add our two cents to every discussion.
Making excuses: The need to reposition our annoying behavior as a permanent fixture so people excuse us for it. Playing favorites: Failing to see that we are treating someone unfairly.
Empowering the ego An excessive need to be “me”: Exalting our faults as virtues simply because they’re who we are. Passing the buck: The need to blame everyone but ourselves. Refusing to express regret: The inability to take responsibility for our actions, admit we’re wrong, or recognize how our actions affect others. Winning too much: The need to win at all costs and in all situations - when it matters, when it doesn’t, and when it’s totally beside the point. Telling the world how smart you are: The need to show people we’re smarter than they think we are.
Claiming credit that we do not deserve: The most annoying way to overestimate our contributions to any success.
Upholding boundaries
Passing judgment: The need to rate others and impose our standards on them.
Withholding information: The refusal to share information with others to maintain an advantage over them.
Starting with “No,” “But,” or “However”: The overuse of these negative qualifiers which secretly say to everyone, “I’m right, You’re wrong.”
Failing to give proper recognition: The inability to praise and reward.
Making destructive comments: The needless sarcasms and cutting remarks that we think make us sound sharp and witty.
Overusing emotions
Not listening: The most passive-aggressive form of disrespect for colleagues. Failing to express gratitude: The most basic form of bad manners. Punishing the messenger: The misguided need to attack the innocent who are only trying to help.
Speaking when angry: Using emotional volatility as a management tool. Negativity: “Let me explain why that won’t work”: The need to share our negative thoughts even when we were not asked. Clinging to the past: The need to deflect blame away from ourselves and onto events and people from our past; a subset to blaming everyone else.
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Enhancing Lives of People in India
NEW INDIA BUDGET PICTURE STORY
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