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March 2014
cil, 10 a.m., IBEW Local 146 Hall, 3390 Club. N. Woodford St. Decatur Shrine Club, noon, Scovill Banquet Decatur Area Society for Human Resource Facility. Decatur Noon Lions Club, Main Place Bar &Management,11 a.m., Doherty s Pub and Pins, Decatur Noon Lions Club, Main Place Bar & Grill, 101 S. Main St. 242 E. William St. Grill. Decatur Rotary 180, noon, Decatur Club, Central Illinois Ad 11:30 Club, a.m., Decatur Decatur Rotary 180, noon, Decatur Club. 158 W. Prairie Ave. Club. Women s Progressive Club, 6 p.m., Greater Decatur AMBUCS, Earlybird Kiwanis, 6:45 a.m., Scovill Banquet noon, Decatur Club. Northside Baptist Church. Facility. Noon Kiwanis Club, Decatur Club. Decatur Christian Women s11:30 Club, Noon Sertoma, Decatur Club. a.m., Scovill Banquet Facility. Blue Mound Rotary, 6:30 p.m., Pleasantview Forsyth Rotary, 7 a.m., Homewood Suites by Decatur Metropolitan Rotary noon, Club, Township shed. Hilton. Decatur Club. Forsyth Rotary, 7 a.m., Homewood Suites 9:30 a.m., Decatur AMBUCS, 6 p.m., Decatur Club. Kiwanianne Club of Decatur, by Hilton, 333 W. Marion Ave., Forsyth. Scovill Banquet Facility. Kiwanianne Club of Decatur, 9:30 a.m., Scovill Banquet Facility, 3909 W. Main Decatur St. Prairieland Kiwanis, 9:30 a.m., Decatur Civic Golden K Kiwanis9:30 Club, a.m., Prairieland Kiwanis, 9:30 a.m., Decatur Civic Scovill Banquet Facility. Center. Center Mount Zion Chamber of Commerce -Lunch Decatur Breakfast Sertoma, 7 a.m., Scovill Decatur AMBUCS, noon, Decatur Club. Decatur AMBUCS, noon, Decatur Club. eon,11:30 a.m., Main Hangar. ScheduledBanquet Facility. Noon Kiwanis Club, Decatur Club. Noon Kiwanis Club, Decatur Club. speaker is Eric Hector from Heroic Age Stu Noon Women s Network, 11:45 a.m., Noon Sertoma, Decatur Club. Noon Sertoma, Decatur Club. dios. Decatur Club. Blue Mound Rotary, 6:30 p.m., Pleasantview Decatur Shrine Club, noon, Scovill Banquet Blue Mound Rotary, 6:30 p.m., Pleasantview Facility. Township shed. Township shed. Decatur Real Estate Investors Association, 6:30 p.m., Perkins Family Restaurant, 2999 N. Monroe St. Mount Zion Chamber of Commerce Business Expo and Taste, 9 a.m. to 3 p.m., Mount Zion Greater Decatur Chamber of Commerce Convention Center. Events include the Taste of Decatur Chamber of Commerce Greater Breakfast, 7 a.m., Decatur Club. Scheduled Mount Zion from 11 a.m. to 2 p.m. ($6Breakfast, gets speaker is Millikin University President Patrick 7 a.m., Decatur Club. five food tickets) and a Fashion Show at 11:30 Earlybird Kiwanis, 6:45 a.m., Scovill Banquet White. Decatur Golden K Kiwanis9:30 Club, a.m., a.m., noon, 12:30 and 1 p.m. Decatur Golden K Kiwanis9:30 Club, a.m., Facility. Scovill Banquet Facility. GFWC Decatur Woman s Club, 11:30 a.m., Scovill Banquet Facility. Decatur Shrine Club, noon, Scovill Banquet Scovill Banquet Facility. Decatur Shrine Club, noon, Scovill Banquet Senior Resources Network (formerly Mature Facility. Facility. Resources Network), 11:45 a.m., Keystone Decatur Noon Lions Club, Main Place Bar & Gardens, 1455 W. Mound Road. Decatur Metropolitan Rotary noon, Club, Grill. Decatur Rotary 180, noon, Decatur Club. Decatur Club. Earlybird Kiwanis, 6:45 a.m., Scovill Banquet Decatur Area Women s Network (DAWN), Earlybird Kiwanis, 6:45 a.m., Scovill Banquet Facility. 5:30 p.m., location varies. Facility. Decatur Metropolitan Rotary noon, Club, Greater Decatur Chamber of Commerce Community Leaders breakfast, 7 a.m., Decatur Club. Breakfast, 5-7 p.m., Greater Decatur- Cham Forsyth Rotary, 7 a.m., Homewood Suites by Human Service Agency Consortium (HSAC), Decatur Conference Center and Hotel. Sched ber of Commerce, 101 S. Main St., Suite Hilton. noon, Central Christian Church, 650 W. William 102. uled speakers are Patrick Henry Hughes and Kiwanianne Club of Decatur, 9:30 a.m., St. Lincolnland AMBUCS, 6:30 p.m., Easter Gayle Saunders. Scovill Banquet Facility. Thursday Noon Toastmasters, Greater Seals Building. American Business Women s Association Coun Decatur Y, 220 W. McKinley Ave. Decatur Camera Club, 7 p.m., Rock Springs Decatur Building Construction Trades cil, 10 a.m., IBEW Local 146 Hall. (Amacita), 11:30 a.m., location varies. Metro Decatur Home Builder s Association, 6 Environmental Center, 3939 Nearing Lane. Decatur AMBUCS, noon, Decatur Club. p.m., Beach House, 2301 E. Lake Shore Dr. Money Smart Week Kick-off, 11:30 a.m., Noon Kiwanis Club, Decatur Club. American Business Women s Association Richland Community College. Noon Sertoma, Decatur Club. (Amacita), 6 p.m., location varies. Decatur Metropolitan Rotary noon, Club, Blue Mound Rotary, 6:30 p.m., Pleasantview Lincolnland AMBUCS, 6:30 p.m., Easter Decatur Breakfast Sertoma, 7 a.m., Scovill Decatur Club. Township shed. Seals Building, 2715 N. 27th St. Banquet Facility. Human Service Agency Consortium (HSAC), noon, Central Christian Church, 650 W. Wil St. Thursday Noon Toastmasters, Greater Decatur Breakfast Sertoma, 7 a.m., Scovill Decatur Noon Lions Club, Club, a.m., Main Place Bar & Decatur Golden K Kiwanis9:30 Banquet Facility. Scovill Banquet Facility. Decatur Y. Grill. Decatur Black Chamber of Commerce First Decatur Shrine Club, noon, Scovill Banquet Metro Decatur Home Builder s Association Decatur Rotary 180, noon, Decatur Club. 6 Friday Luncheon, noon, Main Street Church Women s Progressive Club, 6 p.m., GreaterFacility. p.m., Beach House. Tea Room, 2000 N. Main St. Northside Baptist Church. Lincolnland AMBUCS, 6:30 p.m., Easter Seals Building.
Monday, March 3
Monday, March 31
Thursday, March 20
Tuesday, April 1
Tuesday, March 4
Wednesday, March 12
Friday, March 21
Saturday, March 22
Wednesday, March 5
Wednesday, April 2
Thursday, March 13
Monday, March 24
Thursday, March 6
Thursday, April 3
Tuesday, March 25
Friday, March 14
Friday, March 7
Monday, March 17
Wednesday, March 26
Monday, March 10
Tuesday, March 18
Thursday, March 27
Earlybird Kiwanis, 6:45 a.m., Scovill Banquet Decatur Noon Lions Club, Main Place Bar & Forsyth Rotary, 7 a.m., Homewood Suites Facility. by Grill. Hilton. Decatur Metropolitan Rotary noon, Club, Decatur Rotary 180, noon, Decatur Club. Kiwanianne Club of Decatur, 9:30 a.m., Breakfast Sertoma, 7 a.m., Scovill Banquet Decatur Club. Scovill Banquet Facility. Decatur Camera Club, 7 p.m., Rock Springs Facility. Noon Kiwanis Club, Decatur Club. Environmental Center. Decatur Black Chamber of Commerce First Noon Sertoma, Decatur Club. Blue Mound Rotary, 6:30 p.m., Pleasantview Friday Luncheon, noon, Main Street Church Forsyth Rotary, 7 a.m., Homewood Suites by Township shed. Tea Room, 2000 N. Main St. Hilton. Decatur Breakfast Sertoma, 7 a.m., Scovill Kiwanianne Club of Decatur, 9:30 a.m., To submit items for Your Calendar, contact Scott Banquet Facility. Scovill Banquet Facility. Perry at (217) 421-7976, at sperry@heraldAmerican Business Women s Association Decatur Golden K Kiwanis9:30 Club, a.m., Prairieland Kiwanis, 9:30 a.m., Decatur Civic (Monarch), noon, location varies. review.com, or click the “Submit an Event� link at Scovill Banquet Facility. Center. www.thebusiness-journal.com. Decatur Building Construction Trades Coun Christian Women s Network, noon, Decatur
Friday, April 4
Tuesday, March 11
Friday, March 28
Wednesday, March 19
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March 2014
FROM THE EDITOR
BUSINESS JOURNAL
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BUSIJOUR-
Don t make me go to the kitchen. That s the running joke any time we experience less than stellar service while dining out. It stems from an evening out with a group of friends many years back that was only memorable because of how bad the service was. OF path MIDCENTRAL ILLINOIS How bad was it? So bad that my wife felt compelled to make a toward the kitchen after the waitress practically dropped our plates of VOLUME 20 ISSUE 3 food to the table. Isn t it funny how we can remember bad service events like they 601 E. William St. were yesterday, while memories of the more common good service Decatur, IL 62523 (and sometimes the great service) tend to fade away. 217.421.7976 One off night by a single waitress or clerk can keep us away for a 217.421.7965 (fax) very long time. Maybe forever. Then there are people such as Carol Collins at the Herald & Review and Patty Collins at Poage that go out of their -way to keep you com ing back. PUBLISHER: In this issue of the Business Journal, we celebrate those people Todd Nelson who make it their mission to assure that our initial business contact is a positive one. They greet us with a smile and a happy tone.EDITOR: They answer our questions or find someone who can. They are, the Scott direc Perry tors of first impressions. ADVERTISING: AnnaMarie Hanes
LAYOUT & DESIGN: Ginger Wortman
Scott Perry, editor Business Journal of Midcentral Illinois
COVER PHOTO: Jim Bowling
March2014 Contents Standing Features Biz Bites ..........5 Business Clips .....10 Fred Spannaus ......9
STORY IDEAS: Email sperry@herald-review.com or call 217.421.7976.
7 PAPER PUSHERS Wood Printing get s the word
SUBSCRIPTIONS: To order additional copies call 217.421.7931 ADVERTISING: The deadline for ad and ad copy for the April issue is March 18. Call out217.421.7953 for rate information. The Business Journal of MidCentral Illinois is printed monthly and is a publication of Lee Enterprises Inc.
Free Time calendar ..19 Health calendar ....21 Liz Reyer .........17 Office Coach ......18 Professional profile ..15 SCORE counselor ...10 Wendy Gauntt .....22
You ve probably seen the hair, but do you know the person. Meet Chris Phillips and get some marketing (not hair care) GET tips for your business. CONNECTED Page 15
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Check out these networking opportunities
Information published is the - responsi bility of the author and does not reflec the opinions of The Business Journal of MidCentral Illinois. To submit articles, mail typewritten and 500 words or less to: The Business Journal, 601 E. William St., Decatur, IL 62523. Articles will not be returned. Any editorial con tent or advertising published is the property of Lee Enterprises Inc., DBA The Business Journal of MidCentral Illinois. Copyright 2014 Herald & Review All rights reserved for entire content.
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BUSINESS JOURNAL
www.thebusiness-journal.com
March 2014
Business Journal/Hugh Sullivan
Vacant commercial lots like this one in front of the Walmart on Decatur s southeast side will be spotlighted during regular Retail Feedback Tours - to be h
Tour looks at ways to fill economic gaps Online
I like to see it proactive to get some of It s very important to be heard, McElr what neighboring cities don t have, Wiese said. said. Hoban hopes to hold similar meetings on Wiese is appreciative of the efforts Hoban is regular basis at various sites around the - opport going through since starting the job with highlight what types of business Bethe a part of the discussion. Checkto out the ties are available. city last year. Part of the challenge is finding Herald & Review Facebook page. By CHRIS LUSVARDI A coffee shop or nontraditional restaura businesses that will keep people shopping in Business Journal Writer appeared to be among the top suggestions f Decatur, he said. he said. I can do something to help.the I see the southeast side site, Hoban said. I haven t seen somebody so aggressively DECATUR Residents attending the first opportunity. I ve got a good listing going, he said on this, Wiese said. It will be nice to It s how we market it. retail feedback tour event last monthfocused were Perception is the reality Decatur faces, Hoban said reports will be posted on the see to what a person or whole department can excited about being part of the process Kennedy said. Those who live in Decatur dos so city website, detailing the feedback and do if the whole focus is economic - develop attract new businesses to Decatur. because they have found something they like to secure some of the most-desired efforts ment. The city of Decatur held the meeting at the it, so Kennedy said they should - businesses. be inter Hoban welcomed public participation about in the new Land of Lincoln Credit Union location ested in what is being done to make it better. and presented information about what near Walmart on the city’s southeast process side. Mike McElroy stopped by the meeting sectors money is and isn t being spent Mayor in The city s economic development officer, to see busi He plans to use the information to what was being shared. Adding Patrick Hoban, was seeking input not Decatur. only nesses are important for the city and part of create a report that can be shared with those about possibilities for the vacant land at the why McElroy said Hoban was hired. interested credit union site but ways to fill gaps across in development efforts. Millikin University student Liyang Yu We hasve got to attract more businesses so we town. can add more jobs, McElroy said. I do interested in the economic - develop There are a lot of possibilities, become Decatur a lot of good things can happen for ment since coming to Decatur believe from resident Jared Kennedy said. It s good toprocess see Decatur. China to study physics and math. He wants to the energy behind the process. McElroy said city officials have undertaken encourage his friends to become involved in The city usually seems to be reactive in similar strategies such as neighborhood walk making terms of economic development efforts, said the city a better place. I really like to see the growth of ing the tours town, to gather input from residents. Kyle Wiese of Decatur.
Residents involved in retail feedback
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March 2014
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BUSINESS JOURNAL
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businesses in addition to the couple it ha Monday to run to Decatur every time he needed a nutthrough Friday. Call (217) 872-8300. now, she said. or a bolt. I liked the vibe of the new building, said she launched the business after Two area businesses whose names implyJones a said. laid off from her job of 22 years as a specialty in cold treats chose one - ofgetting the cold The new space allows for a separate kiln grief analyst it means mistake fixer for a Continental Carbonic Products was sold Inc. est winters in recent memory to make their room rather than having everything in one materials firm that used to supply Caterpillar to Matheson Tri-Gas Inc., which is - headquar grand openings. room, Fisher said. The business will conti Inc.only tered in New Jersey. We just figure if we open now, it can most Double J has a full range of screws, Matheson, nuts, a manufacturer and supplier of of the classes it has previously, wit get better from here, said Gary Mathias, night once a month, classes for chi bolts, nails and other goodies, alongindustrial, with medical, electronics and ladies specialty owner of Chillbilly, a long-anticipated Macon and birthday party availability. plumbing bits, and saw welding supplies, is the- largest sub fast-food restaurant. But we know the frozen and heating supplies, drill gases is open noon to 6 p.m. Tuesday, Frida and a bunch of hand tools. sidiary of Taiyo Nippon Sanso Corp. of It Japan. stuff is probably not going to be theblades biggest and Saturday and noon to 8 p.m. Wednesday Double J is open 8 a.m to 5 p.m. Monday The Japanese company is a top five global seller right off the bat. and Thursday. Call (217) 864-9300. through producer of industrial, medical, electronics and The restaurant, just off U.S. 51 behind the Friday and 8 a.m to noon Saturday. 764-3222. specialty gases. P&V Quickstop gas station, has drawn Call lots (217) of n n n The sale puts Continental Carbonic in a attention since it was built in 2011 because of gun shop in Mount Zion is focusing on position to continue growing, its CEO Bob its 18-foot-tall fiberglass frontman, AChillbilly, offers cusII said. The transformation isn t complete, but t forever smiling at a 3-foot ice creamsafety cone as it looks to expand what -it Wiesemann tomers. University Service at 1096 W. Main St. became While Continental has enjoyed tremendous clutched in one hand. Training and seminars are some of what is thanks to our dedicated employees a Conoco station Nov. 1, and with- the subs growth But a series of delays and problems kept offered at Zion Armory, 144 Wildwood and loyal customers, the potential for quent installation of state-of-the-art gas future pushing back the planned opening date, said Mount owner James Owens said. It- sells variis even greater, Wiesemann said. pumps To is selling diesel fuel in addition t growth Mathias. He did much of the building Drive, work firearms and accessories. line. realize that potential, we believe - that Conti assisted by his grandson, 20-year-oldous Myles said the goal is to find the right gun for nental needs an ownership structure and We thedon t have a diesel sign up yet, nor Mathias, but things got difficult when He they a customer and have them be able to store it rest of the signage and new lighting d necessary capital and other resourcesthe that needed expert help. safely Matheson is well equipped to provide.said co-owner John Phillips Sr. Winter go I think the biggest delay we had - was find out of access from those unauthorized the weapons. The station had previously been -BP, affi Wiesemann and his father, Robert-O. Wiese ing a plumber who would come out hereto tohandle do lot of people are not responsible with ed in with British Petroleum, and Phillips sa mann Sr., founded Continental Carbonic the work we needed, said Gary Mathias. A For Owens said. There are a lot who thinkin 1976 to distribute dry- icechange allows him and son, John Phillips J Chicago through some reason, that proved to be a lot them, more they have a FOID card and now they reout ready. business with the Conoco distributor in Illinois and Indiana. The company - do expand difficult than I expected. Concealed carry has created a lot of Forsyth. Father and son have owned- the bus edinterest to serve much of the Midwest in the next But everything is hooked up and Chillbilly s in classes, and Owens said the business pro ness 10 years, and in 1986, it opened its firstfor manthe past seven years. is open and offering walk-up and drivevides dogs, training courses. He wants to make sure University Service, which offers - a conve ufacturing facility in Decatur, where it moved through service for burgers, fries, chili owners have the best information its possible ience store and also does vehicle mainte corporate headquarters. tenderloins, chicken sandwiches, ice gun cream, about concealed carry regulations. nance, is open from 6 a.m. to 10 p.m. dail Continental Carbonic now operates 31 shakes and more. Owens has had an interest in firearms for a (217) 422-0740. branch locations and eight productionCall facilities The business at 299 Merchant St. is open time and spent 11 years with thethroughout Decatur the Midwest, eastern and southern daily from from 10 a.m to 9 p.m. Calllong (217) Biz Bites highlight businesses that are opening, Police Department and is an Army veteran. HeStates along with Ontario, Canada. It is United 764-5218. closing, expanding ‌ you get the picture. If you resigned from the police department to run the largest independent supplier of dry ice in n n n have information for our Biz Bites column, contact the country along with being the nation s In Mount Zion, Brett AhlinKrave opened the business full time. Tony Reid at treid@herald-review.com, Chris Luslargest distributor of dry ice blasting equip Frozen Yogurt at 1455 E. Village Parkway. Current hours are 9 a.m. to 6 p.m. Tuesday vardi at clusvardi@herald-review.com, Theresa andwith Wednesday, noon to 6 p.m. Thursday andand a leading manufacturer of- liquid car ment It s amazing how much yogurt we sell Churchill at tchurchill@herald-review.com or call and 9 a.m. to 2 p.m. Saturday bon withdioxide. a zero temperature, said Ahlin, who Friday owns the them at (217) 421-6979. expanded hours possibly coming soon. Taiyo Nippon Sanso Corp. is trying to shop along with his wife, Kathy. Call (217) 864-1389. increase its earnings potential, said Shinji Tan It offers 12 choices of self-serve frozen abe, its president. yogurt paid for by the ounce, with the flavors TNSC has positioned the strengthening of rotating throughout the week along with more its North American business base as one pillar than 70 toppings, including fresh fruit. The of its earning improvement initiatives, Tanabe The bright atmosphere inside the store isGreater Decatur Chamber of Commerce has moved its office location in downtown said. To that end, the acquisition - of Continen warming, Ahlin said. Decatur. tal Carbonic supports our strategy. For customers looking for a warm drink, Continental Carbonic will operate - as a whol Krave has hot tea, coffee, espresso andThe hotChamber is now at 101 S. Main St., Suite offer 102 at the highly visible intersection ly owned of subsidiary of Matheson with a sepa chocolate to add to its coffee shop-style Main and Main streets, President Mirinda rate board of directors, Kallman said. He said ings. In addition, it has muffins, smoothies Rothrock said. We want to be easily John foundFunk will continue to serve -as Continen and iced tea. and recognized, Rothrock said. tal Carbonic s president and on the board of Ahlin moved from Las Vegas to open the The to Economic Development Corporation of directors along with Wiesemann II and other business. He expects it will really start pick and Macon County office is located in representatives. Matheson up as the spring and summer approach.Decatur He s the same building. The proximity will be make encouraged by its location near the Mount it easier for staff from both organizations to Zion Convention Center. work with the common goal of A lot of growth is looking to happen in together this attracting and retaining businesses, she said. Fisher didn t want Next Jennifer to see the area, Ahlin said. n n n of Kiln art studio in Mount Zion close its doors. Krave is open 7 a.m. to 9 p.m. Monday Staff Solutions has made the She had worked there as the manager for through Saturday and 11 a.m. to 8- p.m. Innovative Sun move to a new office in Decatur. five years and saw all of the things that can be day. The employment services firm is now done at with the pottery business. When no Call (217) 864-1295. 1045 E. Eldorado St. next to Burger King other buyers could be found by the end of last n n n after moving from a space on Pershingyear, Road.Fisher and her husband decided they The do-it-yourself crowd in Macon can save The office has grown from three to five staff could make it happen. themselves the grief of a road trip by visiting members since branch manager Karen Lay We figured if we didn t buy it, it s going to their very own hardwareDouble store:J Hard started in 2011. close, Fisher said. I did not want - that to hap wareat 109 N. Front St. had outgrown the other office, pen. Lay The thought of not having it- in the com The business targets customers fed-up We with said. every The business has grown and developed. munity saddened me. driving all the way to Decatur or Forsyth needed more room. So along with purchasing the business, Fish time they want something simple like We a packet The new location enables it to -have er sepa decided to move it to the old Mount Zion of nails. rooms for completing computer - assess Grade School at 139 S. Henderson St. The Macon did actually have a hardware rate store ments hiring paperwork, Lay said.transition Her has, for the most part, gone three or four years ago, but it closed and and there office has a large conference table to meet smoothly as Fisher said she received a lot of has been none since, said Double J owner in a private setting. help in completing the move. Carol Jones. I got the idea for the with storeclients when Decatur office is open 8 a.m. to The 5 p.m. building has the potential to add more my husband, Scott, said he was tired ofThe having
New owner
Making changes
On the move
New owner/location
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BUSINESS JOURNAL
Gary Sawyer named interim publisher
March 2014
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Nominate someone for 20 under 40
DECATUR Gary Sawyer has been named Do you know someone under the age of There 40 is one primary guideline. Nominees n Access the form on our website, interim publisher for Central Illinois newspa who is making a difference in the community? must be 39 years of age or younger aswww.thebusiness-journal.com. of July If the answer is yes, this is your chance to 1. n Fill out the form below and mail it to pers. give them the recognition they deserve.You may nominate more than one person, Perry, 601 E. William St., Decatur, IL 625 Sawyer, 58, is currently the regional editor You can also fax it to his attention at (2 The Business Journal is seeking nominations and you may nominate yourself. for Lee Enterprises’ Central Illinois newspa 421-7965. for its 2014 class of 20 under 40 honorees. Once you decide who you want to - nomi pers, which includes The Pantagraph, Bloom If past years are any indication, the process nate, we need you to provide some basicn Email your responses to sperry@ ington; Herald & Review, Decatur; andof the herald-review.com. selecting 20 individuals for recognition will about the nominees and why information they Journal Gazette/Times Courier in Mattoon Nominations will be accepted until April be aand challenge. But it is a challenge our selec deserve to be recognized. Don t be afraid to For more information, contact Scott at ( tion committee looks forward to each be year asgenerous with the praise. The judges too Charleston. 421-7976. we aacquaint ourselves with those who need give all so the help they can get to trim the long Former publisher Todd Nelson accepted freely of their time and talents to make our list to just 20 individuals. position as president of the Northwest community a better place to live, work Also and take note there are many people wor Arkansas Newspapers LLC and vice president play. thy of this recognition, so past recipients will and general manager of the Arkansas - Democ Those who make the final cut will be fea not be considered to receive the honor again. rat-Gazette Northwest Edition. tured in the Business Journal s annual There 20 are several ways of send us your 40 special publication this summer. nomination: Sawyer has been regional editor for under Central Illinois since November 2012. He moved to Central Illinois in 2001 as editor of the Herald & Review. Prior to that, he worked - at newspa pers in Corvallis, Ore.; Mason City, Iowa; and Davenport, Iowa.
Kevin Kast retiring from St. Mary’s DECATUR St. Mary’s Hospital President and CEO Kevin F. Kast has announced he will be retiring this month. Kast has been with the hospital since 2006 and has guided it through it’s $40- million revi talization process to update the emergency department, lobby, clinical laboratory and car diovascular catherization lab. It has truly been an honor to have served our patients and the residents of -Macon Coun ty, Kast said in a news release. David Olejniczak, chief operating officer at St. John s Hospital in Springfield, will serve as the interim leader at St. Mary s until a perma nent president and CEO is selected.
Board selects Meyer as city librarian DECATUR The Decatur Public Library Board of Trustees voted unanimously last month to hire a new city librarian with strong ties to Central Illinois. Rick Meyer, 48, is currently director of the Robey Memorial Library in Waukon, Iowa. He will earn an $85,000 salary in the - new posi tion, which he is expected to start in April. Meyer is a native of Witt who worked for a decade for Mental Health Centers of Central Illinois in Springfield. He received a master’s degree in library and information science from the University of Illinois at Urbana-Cham paign, where he also worked as a library cata loguer. Based on his visit, Meyer said the library’s strengths include the enthusiasm of the staff and management, volunteers and interested community members. He replaces Lee Ann Fisher who left the position in August.
www.thebusiness-journal.com
March 2014
BUSINESS JOURNAL
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Wood Printing a resource for clients Business focuses on marketing help CHRIS LUSVARDI Business Journal Writer
Jim Ashby realizes Wood Printing customers have many choices in their marketing efforts. They can choose from 300 different types of paper on which to print materials. That s not to mention deciding what method of marketing will be most effective in reaching their target audience. So Ashby wants to make sure his customers are able to make the connections in the best way possible. We want to be a resource for our cus tomers, said Ashby, Wood Print ing s gener al sales manager and coowner. Everything has its place. If you put all your ad JIM ASHBY, dollars in WOOD PRINTING one CO-OWNER avenue, you re not maximizing Business Journal photos/Jim Bowling all of it. Press operator Bill McGrew transports paper to a speedmaster press to create brochures at Wood Printing and Falcon M In addition to printing services, Ashby works with Falcon Multimedia, which provides cross-trained. full-service video production. Much of their Equipment has been installed to improve marketing is tied together, but Ashby said Jim of the printing process, Ashby Cloney has really helped Falcon take the off efficiencies on its said. He plans to add more technology if pos own accord. sible pro Printing remains at the heart of Wood s as customers often want materials with a quick turnaround time. business, as it has been for the pastduced 60 years. The capabilities of the press machinery Ashby said it started in 1954 with a focus on helps save customers money by reducing the printing forms. number of runs needed, Ashby said. Materials With desktop printing becoming more com ordered in bulk, such as company envelopes, mon, that kind of printing has changed, he also can lead to cost savings, he said. said. The focus now is on providing marketing Ashby has become involved as an -ambassa materials. dor with the Greater Decatur Chamber of With the economy, companies are- monitor Commerce. He sees his involvement as a way ing their dollars more closely, Ashby said. As to make rep email blasts became more popular, direct mailconnections with other business resentatives. started to drop off as there are no postage Ashby enjoys the opportunities to get out of costs. As it became more popular, it became the office and meet with people. more noise. I don t like crunching numbers, Ashby Direct mail must be retrieved from a mail said. I like being out selling. It - s not all wear box, Ashby said. ing suit and tie and doing paperwork every It s intrusive, he said. You have to ado day. something with it. Ashby purchased the business from Mark Avery last year and credits its employees for the work they do, including some who have been working there 30 years or more. Jim Ashby became owner of Wood Printing and Falcon Multimedia in April 2013. Those who work in production help the sales staff, Ashby said. It has to all work together, Ashby said. It s a small shop, so it s essential people are
‘We want to be a resource for our customers.’
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BUSINESS JOURNAL
Sit-To-Stand Desks
Growing Your Business
Q Is there a benefit to using a Sit-To-Stand desk?
Q
A Many health studies have shown that it is in everyone’s best interest to sit less and to move around more. The health hazards of sitting for long stretches are significant, even for people who live an active lifestyle. With this in mind, many of us still spend long hours every single day sitting in front of our computers.
A
The emerging marketplace solution to this is the Sit-to-Stand desk. The Sit-to-Stand desk allows workers the option to either sit or stand during the work day. The Sit-to-Stand promotes a healthy and positive work environment. The key to better health is a mix of the two - rotating between sitting and standing throughout the day. In an ideal world, you would work standing up or moving around at least five minutes every hour. Alternating both positions makes the body happy, move better, feel better and adds to productivity. For more information on Sit-to-Stand desks stop by our showroom at 111 Illini Drive in Forsyth or call 800-252-3370.
Using a Staffing Agency Q
What are the benefits of using a staffing agency?
A
Staffing agencies know how to find the right talent for your business. Here at Spherion, we have 65+ years of recruiting and staffing experience. We are a national staffing leader with a strong focus on local workforce needs.
We have a full spectrum of staffing solutions: • Flexible Staffing: Designed to address interim staffing needs with qualified talent, able to fill a specific role and seamlessly bridge gaps due to employee illness, vacation, turnover, maternity leave, meetings, peak seasons of business, etc. • Temp-to-Hire Staffing: Enables employers to preview a candidate’s on-the-job performance over a trial-period before making a permanent hiring decision. • Direct-Hire Placements: Provide employers with the most competent candidates Branch Manager for their permanent positions, using innovative sourcing tools and rigorous screening, assessment and talent selection methodology. • Project-Based Staffing: Identifies, deploys and manages requirements for contract-based talent with the expertise to support an individual project or set of initiatives over a specified period of time. • Managed Staffing: A workforce solution in which Spherion handles the administration and technology required to source talent more rapidly, innovatively and cost-effectively. • On-Premise Solutions: Functioning as an extension of your HR team, dedicated Spherion recruiters work on-site at your location, handling the flexible staffing needs of your organization. • At Spherion, we have made it our mission to help our clients increase efficiency, 132 South Water St., Suite 101 raise productivity and reach business goals with every hire we make.
Kelly Bacuita
Decatur, Illinois 62523 217-425-4070
www.thebusiness-journal.com
March 2014
If you would like more information on how we can help you today, please call Spherion at 217-425-4070.
How do I determine where to grow my business? You have heard it before. Location, Location, Location!! But there is more to it than that. There are different grades of property based on condition of the property, amenities provided and yes, location. • Type of Property – What type of business space do you need? Officeaccess is important but visibility can be limited. Retail – Access and visibility are essential to grab walk in traffic and bring back regulars. Warehouse – Must be suitable to your needs for the type of warehousing. Industrial – Consider utility capabilities, transportation logistics, parking for employees. Other – There are many types of businesses that need specialized real estate. We can work with you to find the best option.
Chris Harrison Realtor 217-520-2085 chrisharrison@brinkoetter.com
• Condition – In this area is a wide range of conditions available. When looking at properties, pay attention to the condition of the parking lot. How is the heating and air conditioning thermostat controlled? Ask questions and make observations regarding the roof, security access and flooring conditions. • Amenities - Assess what is provided as part of the lease agreement: utilities, internet, designated parking spaces, lawn care / snow removal. Are there extra charges for those amenities? • Location – The location of your business is important in many ways. When considering a location, be sure to understand the traffic flow patterns, traffic counts, neighboring property and businesses and what area of town you are in. All factors will have an impact on your business, its clients and customers.
1610 East Pershing Road Decatur, IL 62526
These factors then lead to budget and cost for leasing space. The owner may provide funds to build out the space. In many cases it could be worth considering a build to suit and / or new construction. There are many issues to consider. We can help! Call me!! I will take the time to understand your wants, needs and budget. I will be responsive and committed to help your business with any real estate needs.
Building the PERFECT Ad Q
How do I build the perfect ad to convey my message, yet stand out from the rest?
A
Every day, customers ask me and our Media Consultants here at the paper, how to build a compelling advertising message. That is the million dollar question. There really is not a ONE-SIZE-FITS-ALL type of answer, because the message could be totally different depending upon whether you are advertising a specific product or event, attempting a branding campaign or creating awareness. However, there are a few constants that should remain true:
Cayla Hittmeier Advertising Manager Herald & Review
• Place the company name and address information at the BOTTOM of the ad. Lead with the most compelling part of your message, the “hook”. After you’ve hooked them, they will seek your contact/location information. • Don’t be afraid to use too much copy in your ad. On the contrary, give the reader plenty of information. The reality is, if it looks crowded, don’t be stingy... INCREASE the size of your ad. I know, I know ... you’re saying to yourself ... likely suggestion from a newspaper sales manager. But the reality is, I’ve witnessed too many businesses that do not get the response they desire for an ad because they’ve scaled back the information to the extent of eliminating a reason for the reader to respond. Don’t fall victim to this ... even a slight increase can buy you the room to keep your message complete, thorough and clear. • Finally, pair your print ad with some sort of digital component. DO NOT ignore the online readership audience that increases daily, especially when digital advertising is actually quite affordable at this time. Take into consideration that with the Herald & Review, between print and digital readers, you are able to reach almost 8 out of 10 people in Macon County. Why on earth would you scale back on that type of saturation with your message? It’s a no-brainer! Contact me or one of your local Herald & Review Media Consultants to set up an appointment today. We have many affordable options for your print advertising and we are ready to help your business grow. Don’t delay!
601 E. WILLIAM ST. DECATUR, IL 62523 217.421.6920
www.thebusiness-journal.com
March 2014
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Exempt vs. nonexempt - part 2
O.T or not O.T? It s part two on the topic department or subunit. (2) The company, more complicated. The Department of Labor ly skilled work in the IT field -such as sy of overtime. When must an employer pay tems analysis, programming or software position must oversee and direct at least has two subtypes: the Learned Profession overtime? When can the employer not pay The regulations spell out the two other full-time equivalent positions. (3)the Creative Professional. engineering. al and The it? The person in the position must have Learned power Professional group has three kinds tests,of duties that qualify for- the exemp tion. Understand that this is not a stand-alone to hire and fire other employees or make but the Creative Professional group has only column. It must be read in conjunction with recommendations that carry significant one. Fred W. Spannaus, principal of Spannaus Conthe February issue. weight into hiring, firing and promotions. The three tests for Learned Professional sulting, is a senior professional in human Four types of -posi In order to qualify for exemption from positions are these: (1) The primary duty resources. He loves feedback to his columns. tions do not require overtime, this position must meet allmust three require advanced knowledge, be - intel Fred can be contacted by email at overtime pay. Thesetests. Plus it must be paid more thanlectual $455 a rather than manual, and consistently spannaus@ameritech.net or by phone at (217) are known as week, which is $23,660 per year. Thisutilize must judgment and discretion. (2) The 425-2635. exempt categories: be paid as a salary. advanced knowledge must be in a-recog executive, adminis Two tests apply for the administrative nized discipline such as science. (3) The trative, professional position exemption. (1) The duties must be advanced knowledge must usually be and computer nonmanual work that is directly related to acquired through a prolonged course of employees. Each -catmanagement of general business operations. education. egory has a number (2) The person in the job must have, asThe single test for a Creative Professional of criteria. their primary duty, the exercise of discretion is that the primary duties need to require A position must and independent judgment over matters ofof imagination, invention or talent in an use meet all of the -crite significance (as defined by our friends atof artistry or creativity. The pay test arena ria within one of the the U.S. Department of Labor). of $455 per week applies to both types of Human Resources categories. These The position must meet both of these exemptions. criteria are calledtests, as well as being paid at least $455 per The computer employee exemption is the tests, and this - colweek in salary or fees. The administrative latest addition, and its pay test is more than umn summarizes these tests. But before exemption is the least restrictive and the strange. The threshold pay is $455 a a bit going there, I need to caution you that easiest to claim. The tripwire here is theif paid in salary or fees, and $27.63 an week Reader there are some exceptions, which were cov exercise of discretion and independent - hour judg if paid by the hour. Weirdly, these are Profile: n 63% ered in February and will not be repeated ment. in To be exempt, this position needs not to anywhere close to being equivalent; the have household incomes this column. be authorized to make independent - deci hourly rate would come to more than $1,100 of $60,000 or greater. 36% have household The executive category has three tests. sions about important matters. a week. But nevermind. incomes of $80,000 or greater. (1) The position must manage the entireCriteria for the professional exemption are on: The position must entail Moving high
Fred Spannaus
BUSI- JOUR-
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March 2014
Q: What are some ways to improve my 1. Lack of industry knowledge out cash flow. Money coming into your stor the vital component that keeps your busine retail business? 2. Lack of vision financially healthy. If you budget wisely A:Bob Nelson, president of Power Retailing, 3. Poor market strategy know the interval of your monthly income a wrote the following for the November 2013 Failure to establish goals To learn more about owning a -retail 4. busi expenses, you won t have to worry -about ru issue of SCORE Enews. The purpose of any capitalization ness or to submit a question for the 5. AskInadequate the ning out of money. business is to bring in customers which can Counselor column, contact SCORE4. UNDERSTAND YOUR CUSTOMER SCORE By Carol Harding, SCORE counselor only be accomplished through marketing. If it your business to give - your cus Chapter 296, Millikin University, 1184Make W. Main your cash registers don t ring something is Decatur, IL 62522 or call (217)tomers what they want and they will - do busi St., 424-6296. wrong and you had better find out what fast ness and buy from you. The products and because in today s competitive retail world, services you provide should reflect your cus getting results is what counts. tomers needs and wants. Think in - your Tom cus Evans is retired from R.V. Evans Co. where he served as CEO. As a small-busines Successful retailers aren t any more 2. talented tomers terms -- buy, show, sell and say things PLAN AHEAD owner for 40 years, his counseling special or intelligent than you are, they simply have that Many stores are run by well-intended peo interest them, not just what interests you. t cover a wide-range of business operation learned to do things in a different way Remember, ple and but who don t have all the information theyit is the customer that determines ics. Evans has been a SCORE member for make money in the process. Below are need the to do their job. This includes awhether or not you succeed. clear idea eight years. first 6 of 12 steps to improve your retail sales, 5. KEEP GOOD FINANCIAL RECORDS of market segment, target markets, customer you ll simplify your efforts, multiply profitsproduct and If you service, selection, marketing mix, prodon t know where your money is increase the odds of success. Next month, I going, game of busi motional activities and pricing tactics. If it youwill soon be gone. The will share the next 6 steps with you.want to succeed, you need a well-thought-out ness is played with computers and, the score 1. KNOW YOURSELF evaluated in dollars and cents. - Good finan business plan that helps you make theis right Having your own business is more than just cial records are like the instruments on an air decisions. creating a job for yourself. Your basic3.roles plane, they alert you to your height, direction KNOW are THE INDUSTRY in marketing, finance and administration, andedge speed. Without them, you re flying blind You can gain the greatest competitive including personnel. To get the best if results, it an intimate knowledge of with destina you have your no controls to guide you to your is rare for one person to play all these roles To thrive and prosper you must tion. business. be equally well. You must know which parts you 6. MANAGE YOUR CASH committed to learn and to have the desire and can handle yourself and which parts you re to accomplish your goals. Below It Evans energy aredoesn t matter how unique and wonderful going to need help with. store is. Your business can t- survive with five main reasons why most businessesyour fail:
GOT A QUESTION?
Meet a SCORE counselor
New staff members
BUSI- JOURbeen awarded the Mobile Air Conditioning announced the hiring Jo of ell Harris as divi sion manager of Nursing Services and Industry Pioneer Award. Carmeka Honorable as program manager of Joseph Webster of James Residential Nursing Services. H. Webster & Associates, has attained a MAI designation through the Appraisal - Insti tute.
Promotions
Cutler
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Jenny Sykesof May, Cocagne & King P.C., has been awarded the designation Certified QuickBooks ProAdvisor.
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Webster Hickory Point Bank has promoted Rebecca S. Dosien to deposit compliance officer and Lee Sowa Huber Cody L. Floyd to security officer/deposit com analyst. Brooke Wicklund has joined Koehl Bros. pliance Inc. as accounting manager. Luke Williams has been promoted to branch manager-assistant vice president of Scott Brent Cutler has joined Software Solutions Randy Earl of Brintlinger Sykes State Bank s Mount Zion location. Integrated LLC as vice president, business and Earl Funeral Homes - par innovation. ticipated in the 2014 Federated Insurance Tracie L. England and Cody R. Buckley have National Advisory Council in Scottsdale, Ariz. joined the ownership Jessica (Davis) Erfling has been selected as the new chief operating officer for Girl Scouts McGuire, Yuhas, Huffman & Illini Supply has been certi Buckley, P.C. of Eastern Missouri. fied as a business owned and controlled by a woman by the Jeff Fjel Aron Brown has joined BKD, LLP as an asso National Women Business stul has been ciate. Owners Corporation. promoted to Business Clips are abbreviated general man Misty Lee has joined Hickory Point Bank in versions of paid Business England Earl ager of Koehl Forsyth. Achievements which appear on Bros. Inc. Buckley Mondays in the Herald & Review. For more inforKristin Sowa has joined the Decatur Park mation about Business Achievements, go to District as accounting manager.
Announce� ments
Achievements Julie Huber has joined the Hickory Point
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Networking opportunities
WHEN: 6 p.m., second Monday WHERE: Varies PURPOSE: To promote community service with an emphasis on literacy and to create fundraising opportunities that provide resources for designated projects. MEMBERSHIP: By invitation of a current member. Annual dues. ACTIVITIES: Sponsors grant applications, Decatur Celebration wine cooler booths. CONTACT: Bob Fallstrom, (217) 421-7981
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and Blessingdales, among other things. CONTACT: Darla D. Weltmer, president, (217) 877-7008
HUMAN SERVICES AGENCY CONSORTIUM
WHEN: Noon, first Thursday (except July and August) WHERE: Central Christian Church PURPOSE: To promote common goals by sharing ideas, clarifying communications, identifying needs and resources, promoting training opportunities and promoting publi awareness of accomplishments in the human AMERICAN ASSOCIATION service field. MEMBERSHIP: Anyone interested in social CONTACT: Mary Collins, (217) 620-1858 WHERE: Decatur Club OF UNIVERSITY WOMEN services. Dues vary. PURPOSE: Fill needs in the community. ON THE WEB:decatur.shrm.org WHEN: Meetings vary and are not -held dur ACTIVITIES: Teddy Bear Dental Fund MEMBERSHIP: open to any adults. ing the summer months ACTIVITIES: adopted Washington School, CONTACT: Macy Barnett, (217) 422-8537 WHERE: Varies DECATUR AREA WOMEN S assist with food baskets, health fair, Diabetes PURPOSE:Promote equality for women and NETWORK (DAWN ) Association 5K walk/run, scholarships. girls in education and legal advocacy. WHEN: 5:30 p.m., second Thursday (except KIWANIANNE CLUB OF CONTACT: Burl Stoner, (217) 429-0333 MEMBERSHIP: Open to all who want to July join.and August) DECATUR Annual dues. WHERE: Decatur Conference Center and WHEN: 9:30 a.m., every Tuesday ACTIVITIES: International luncheon, Spring DECATUR REAL ESTATE Hotel WHERE: Scovill Banquet Facility luncheon and silent auction, Christmas PURPOSE: tea, INVESTORS ASSOCIATION Provide networking opportunities PURPOSE: Service to the community. provide scholarships for students at for Richland WHEN: women seeking any career objectives, net 6:30 p.m., second Wednesday MEMBERSHIP: Current members sponsor Community College and Millikin University. (except July) working and support system. new members. Meeting dues. CONTACT: Alice Huebner president, (217) WHERE: Perkins Family Restaurant MEMBERSHIP: Open to all women, regard ACTIVITIES: Kiwanianne for schools drive, 876-1446 less of employment status. Annual dues.PURPOSE: To help people find affordable geranium sales, pecan sales, fall- salad lu places to live. CONTACT: Laura Cornille-Cannady, - presi eon with silent auction. AMBUCS MEMBERSHIP: Annual dues. dent, dawndecatur@gmail.com CONTACT: Marilyn Black, president, (217) CONTACT: Steve Thorpe, (217) 433-8692 ON THE WEB:www.facebook.com/ Decatur 877-1758 groups/decaturdawn WHEN: Noon, every Tuesday (except fifth Tuesday) DECATUR SCORE KIWANIS WHERE: Decatur Club DECATUR BUILDING CON WHEN: 7 a.m., second Tuesday Early Bird PURPOSE: Dedicated to creating mobility WHERE: Richards Treat University Center, STRUCTION TRADES COUNCIL WHEN: 6:45 a.m., every Thursday Millikin University and independence for people with disabilities. WHEN: 10 a.m., second and fourth Tuesday WHERE: Scovill Banquet Facility PURPOSE: Grow successful small businesses MEMBERSHIP: Open to all who want to join. WHERE: IBEW Local 146 Hall PURPOSE: Children are priority No. 1. across America, one business at a time. Monthly dues include cost of meal. PURPOSE: To promote the construction ACTIVITIES: Mentoring, topical seminars MEMBERSHIP: Open to anyone who wants ACTIVITIES: Man all Pepsi booths at industry in the area and to meet the needs of to join. Quarterly dues. and First Step FastTrac classes. Decatur Celebration, sweetheart calendar raf by enhancing the safety and quality members ACTIVITIES: Peanut day, cheese sale. MEMBERSHIP: Open to those with business fle, maintain scholarship program forof college their work. CONTACT: Mark Wood, board member, ownership experience willing to assist others juniors and seniors majoring in a therapy field, Open to construction MEMBERSHIP: - busi (217) 875-2655 with the creation and expansion of their busi provide AmTryke therapeutic tricycles for chil ness managers. Dues vary. dren with disabilities. ACTIVITIES: Donate labor to DMH Home ness. Golden K CONTACT: Eula Snow, (217) 428-0420 Health & Hospice, Decatur Celebration, CONTACT: Pam Angel, (217) 424-6296 WEBSITE:www.decaturscore.org WHEN: 9:30 a.m., every Wednesday Decatur Family YMCA, Child Advocacy Center WHERE: Scovill Banquet Facility and downtown Christmas tree lighting. Lincolnland MEMBERSHIP: Open to anyone who wants CONTACT: Shad Etchason, president, (217) DECATUR SHRINE CLUB WHEN: 6:30 p.m., first and second Thurs WHEN: Noon, every Wednesday and 6 p.m. to join. Annual dues. 877-4604 day on the third Wednesday in February, March, ACTIVITIES: Sponsor of Bringing Up WHERE: Easter Seals building June and November Grades, sixth-grade basketball at Decatur MEMBERSHIP: Open to all who want to join.DECATUR CAMERA CLUB WHERE: Day meetings at Scovill Banquet Indoor Sports Center, Books for Kids, mont Monthly dues. WHEN: 7-9 p.m. second and fourth - Thurs Facility. Evening meetings at Pop s Place backpack, co-sponsor of every third - grade ACTIVITIES: Build wheelchair ramps, pro days (except Thanksgiving and Christmas) dent receiving a dictionary, sponsor Milli vide AmTryke therapeutic tricycles for WHERE: children Westminster Presbyterian ChurchPURPOSE: Help provide treatment -to chil dren in 22 children s hospitals across the University children s play, among other th with disabilities, sponsor dances at (January Knights of and February) or Rock Springs Envi United States, Canada and Mexico. Columbus Hall, volunteer for Special ronmental Olympics Center (remainder of the year) CONTACT: Susan Rayhill, secretary, (217) and family picnic. 864-4715 PURPOSE: Promote photography through MEMBERSHIP: Any Shriner can join. Annual CONTACT: Rosey Kuhlmann, (217) 875- educational programs, fellowship ON THE WEB:www.decaturnet.org - and dues. con ACTIVITIES: Fish fries, pork chop bake, 5017 structive feedback. Noon steak racenoon, every Tuesday. MEMBERSHIP: Open to all interested - in pho bakes, parade participation, Ansar WHEN: at Macon Speedway. DECATUR AREA SOCIETY FOR tography. WHERE: Decatur Club CONTACT: Jim Spaniol, (217) 917-2822 CONTACT: Chuck Foley, president, (217)MEMBERSHIP: Open to anyone who wants HUMAN RESOURCE MANAGE 414-0204 ON THE WEB:www.decaturcamera to join. Quarterly dues, meal included. MENT club.net ACTIVITIES: Peanut days, Boo at the Zoo, WHEN: 11 a.m., second Tuesday (except GFWC DECATUR WOMAN S CLUB Catholic Charities, serve at Community DECATUR CHRISTIAN July and August) WHEN: 11:30 a.m., second Thursday Thanksgiving Luncheon. WHERE: Beach House or Doherty s Pub and WOMEN S CONNECTION WHERE: Scovill Banquet Facility (through CONTACT: Bob Larson, president, (217) WHEN: 11:30 a.m., Thursday after the third Pins 429-2326 June) PURPOSE: Networking and information Tuesday for PURPOSE: A charitable organization that HR professionals and individuals taskedWHERE: with Scovill Banquet Facility promotes the educational, industrial and social LIONS Spread the Christian message HR administration/management or any of PURPOSE: its interests of women. that God loves you. specialized functions. Decatur Noon MEMBERSHIP: Open to any woman. Annual WHEN: Noon, every Monday MEMBERSHIP: Open to all women who MEMBERSHIP: Open to individuals engaged dues. Cost of lunch. in at least 50 percent of their work want time to attend. an WHERE: Main Place Bar & Grill Sponsor Chad the Zebra at PURPOSE: Provide services for sight- and Sylvia Baker, (217) 865-2927 ACTIVITIES: HR administration/management or any of CONTACT: its Scovill Zoo, rummage sales, monthly speakers, specialized functions. Annual dues. hearing-impaired. sponsor a scholarship to Eastern-Illinois Uni ACTIVITIES: Networking events, monthly DECATUR FRONTIERS CLUB MEMBERSHIP: By invitation of a current versity, work for the prevention of domestic lunch meeting with different speaker dis member. Quarterly dues include cost of mea WHEN: 10:30 a.m. Saturdays abuse, volunteer at Decatur Memorial Hospital cussing HR-related topics. ACTIVITIES: Thanksgiving basketball - tour
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BUSINESS JOURNAL
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March 2014
Monday only in January and February) cants, sponsor of the Easter Seals Christmas Noon party, poinsettia and spring bedding plant WHERE: Greater Northside Baptist Church Decatur 180 WHEN: noon, every Tuesday. sales, sweet corn sales. PURPOSE: Meet the needs of women and WHEN: Noon, every Monday WHERE: Decatur Club CONTACT: Lloyd Swanson, president, (217) children in the community. MEMBERSHIP: Open to anyone who wants WHERE: Decatur Club 429-2598 MEMBERSHIP: Christian-oriented. Open to to join. Quarterly dues, meal included.PURPOSE: Service to humanity, domestic ON THE WEB:www.decaturnet.org/ anyone who is committed to the mission. and foreign. ACTIVITIES: Peanut days, Boo at the Zoo, sertoma Annual dues. Catholic Charities, serve at Community MEMBERSHIP: By invitation of a current ACTIVITIES: Mother s Day souvenir- book member. Quarterly dues includes cost of meal. Thanksgiving Luncheon. Finance Rotary Park, provide CONTACT: Bob Larson, president, (217) ACTIVITIES: THURSDAY NOON TOASTMAS- let, women s luncheon, bake and rummage sales to help support NAACP, Dove Inc. and grants for school libraries, contribute funds for 429-2326 TERS honorariums to college students. international relief programs, numerous contri WHEN: Noon, first and second Thursday CONTACT: Barbara Holder, president, (217) butions to area organizations. LIONS WHERE: Greater Decatur Y 428-1381 CONTACT: Julie Moore, president, (217)PURPOSE: Participants practice and learn Decatur Noon 876-2144, jmoore@dmhhs.org skills by filling a meeting role, ranging from WHEN: Noon, every Monday ON THE WEB:www.decaturrotary.org giving a prepared speech or an impromptu WHERE: Main Place Bar & Grill one to serving as timer, evaluator- or grammar PURPOSE: Provide services for sight- and Decatur Metropolitan ian. hearing-impaired. MEMBERSHIP: Open to all who have a MEMBERSHIP: By invitation of a currentWHEN: Noon, every Thursday desire for self-improvement and want to member. Quarterly dues include cost of WHERE: meal. Decatur Club ACTIVITIES: Thanksgiving basketball - tourMEMBERSHIP: Open to anyone who wantsbecome better public speakers. Annual dues. to join. Annual dues. Bring your own lunch. ney, hearing screenings at the Farm Progress ACTIVITIES: Holiday citrus sale, variousCONTACT: Patrick Hoban, president, (217) Show. 424-2778 CONTACT: Diane Drew, (217) 422-9888 local and international activities CONTACT: Mike McNamara, president, (217) 494-1543 Mount Zion WOMEN S PROGRESSIVE CLUB WHEN: 6:30 p.m. second and fourth - Thurs WHEN: 6 p.m., first and third Monday (third days Forsyth WHERE: Lions Club Community Center WHEN: 7 a.m., every Tuesday PURPOSE: Provide services for sight- and WHERE: Homewood Suites by Hilton hearing-impaired. MEMBERSHIP: By invitation of a current MEMBERSHIP: By invitation of a current member. Monthly dues. member. Quarterly dues include cost of ACTIVITIES: meal. Citrus sales, sponsor RYLA for Reader Profile: ACTIVITIES: Pancake day, egg hunt. high school students, a heifer program which n 66% have household income of $80,000 or more. CONTACT: Wayne Williams (217) 864-3100 sends livestock to undeveloped countries, ON THE WEB:www.zionlionsclub.com Shelter Box, polio eradication program and n 32% are age 55 or older. Central Illinois regional chili cookoff. CONTACT: Larry Reed, (217) 875-7030 METRO DECATUR
BUSI- JOUR-
HOME BUILDERS ASSOCIATION
RESOURCE NETWORK WHEN: 6 p.m., first Thursday (except SENIOR June through August, October and December) WHEN: 11:30 a.m., second Thursday WHERE: Keystone Gardens WHERE: Beach House PURPOSE: Dedicated to the promotion ofPURPOSE: Dedicated to educating families for life. Local professionals provide information new construction and remodeling in the and solutions on a wide array of topics includ Decatur area. MEMBERSHIP: Anyone with ties to the ing advance directives, financial, house and leisure and wellness/health care. building community in Macon, DeWitt, home, Moultrie MEMBERSHIP: Open to anyone who works and Shelby counties. Annual dues and $25 for with seniors. Cost of lunch. cost of meal at each meeting. ACTIVITIES: Build wheelchair ramps,- HomeCONTACT: Jami Bray, (217) 877-5327 or ward Bound and CASA projects, CentralSRNDecatur@yahoo.com Park Santa House, annual home show. CONTACT: Steve Willis, president, (217) SERTOMA 429-0774 or MetroDecaturHBA@ Decatur Breakfast gmail.com WHEN: 7 a.m., every Friday ON THE WEB:www.metrodecaturhome WHERE: Scovill Banquet Facility builders.com PURPOSE: Service to mankind, with focus on speech and hearing MEMBERSHIP: Open to anyone who wants PURPOSE: Our mission is to provide our to join. Quarterly dues includes cost of meal. community of micro business owners - an envi ACTIVITIES: Purchase hearing aids, hearing ronment where they can share knowledge and devices, and services for the needy; provide resources to help each other succeed.copies of Bill of Rights to all fifth-graders in ACTIVITIES: Speaker series events and Macon County; sponsor foreign students at roundtables geared toward micro business Community Thanksgiving Dinner; Salvation owners Army bell ringers. Fundraising activities include MEMBERSHIP: Annual dues selling elephant ears at Decatur Celebration, CONTACT: Pam Angel, (217) 424-6296 midnight bingo and selling gourmet holiday WEBSITE:www.millikinmbn.com blend coffee. CONTACT: Alex Prather, (217) 864-4086 ON THE WEB:www.decaturnet.org/sertoma ROTARY WHEN: 6:30 p.m., every Tuesday WHERE: Pleasantview Township shed, Blue Noon Mound WHEN: Noon, every Tuesday MEMBERSHIP: Open to anyone who wants WHERE: Decatur Club to join. Annual dues include cost of meal. MEMBERSHIP: Open to anyone who wants ACTIVITIES: Two annual fish fries, citrus to join. Quarterly dues. sales and peach sales. ACTIVITIES: Park cars at Decatur Celebra CONTACT: Jim Damery, president, (217) tion, purchase hearing aids for qualified appli 692-2692
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BUY 2 GET BUY 5 3 BUY GET 1 GET 5 0!!!
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FO R LI M A I TE TI M D ONL E Y!
MICRO BUSINESS NETWORK
TO ORDER TICKETS Please call 217.875.7950 or 800.875.6342 or visit st-teresahs.org or visit any Decatur Catholic Church or School Proceeds to students of St. Teresa High School and Holy Family, Our Lady of Lourdes, and St. Patrick Elementary Schools. St. T esa Advancement O e: 2710 N. Wat S eet • Deca , IL 62526
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March 2014
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Directors of First impression Setting the tone for your business By RACHEL RODGERS Business Journal Writer
DECATUR After working as an office manager for about 20 years, Mari Curry knows the importance of making a good first impression and making it last. One would not think to describe Curry as shy, especially since she would help meet the needs of countless clients and staff members at DCC Marketing with ease. But she found it to be an attribute that gave her a - unique per spective for the position. I m not a really outgoing person; I could walk into a room where I don t know anybody and feel sort of backward, she said. People want to open up, and it is important to make them comfortable and let them know that they are important and not just another person walking through the door. Answering the phone, greeting people who walk in the office, handling invoices that could be 30 pages long, scheduling meetings, mak ing coffee all are common responsibilities with the position, but the workload goes much further than that. We don t really have a set job description. We do it all, Curry said. You go over and Business Journal photos/Jim Bowling beyond what needs to be done and do things Malia Sutherland s shih zhu, Faith, is an official greeter that enjoys interacting with customers at the Brinkoetter that no one needs to ask you to do. Before retiring in July, Curry woulddesk. maintain 52 run realtors the office kitchen, order supplies- and vari and their clients can get hectic quickly, but seeing the beaming faces of peo ous errands. While the building at 225 N. ple who Water St. was still owned by the company, shehave just purchased a house gives her great satisfaction. would also take care It can be a -chal of the other tenants, lenge to handle including cleaning clients who are - dis another company s pleased or angry, bathroom. It wasn t which is why Suther in her job description, land said she always but she didn t- com speaks to people plain. with a twinkle in my Curry spent three eye and a smile on weeks training her my face whether inreplacement Brandy person or on the Robinson, but since phone. Robinson had 10 It can be difficult, years of experience but you should as a finance specialist always be nice to at Dove Inc., it was a people because you seamless transition. never know what Robinson cited their battle is, she patience, organiza said. tion and multitask Marsha Creek, who ing as a valuable MALIA SUTHERLAND, has worked for -Pro skill set for the - posi BRINKOETTER & ASSOCIATES max Construction for tion, along with four years, agreed retaining a positive that making sure attitude and being every one is happy can be a trial, especially personable with each client, caller or walkMari Curry, left, retired from the office manager position at DCC Marketing in when juggling other responsibilities, but said in. Brandy Robinson started at that job in the same month. maintaining a polite demeanor and -joyful atti It s important to make sure any clients tude always yields positive results. first impression so you better make it a good new or seasoned, small or big are treated addition to creating a welcoming atmos Sutherland said. the same, she said. It s nice to takeInpride in one, your job and know you are helping to phere make with a positive attitude, people are put at ease by the official greeter at people s lives easier and help othersmore in the Brinkoetter, Sutherland s 1-year-old Shih Tzu office do their jobs more effectively. puppy, Faith. She added that people usually For Malia Sutherland, whose name plate reads director of first impressions say at hello to Faith before addressing her. You only have one opportunity to make a Brinkoetter & Associates, meeting the needs of
‘You only have one opportunity to make a first impression so you better make it a good one’
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Making an impression Readers share stories of great customer service Always a smile, always thinking about the all of her customers as thoughblack treats they coat are greeting and directing visitors to welfare of others. (Judy Gross, manager/LSA the most important person(s) there. Beverly where they need to go. Marilyn has the ability Resale) is loyal to the Lutheran School Associ always greets them with her wonderfulto smile, make everyone at ease. She has a fantastic ation and works diligently to keep the resale personality and gives them any outgoing and all and the sweetest smile of anyone at personality store going to benefit the Lutheran school. information they need concerning - their pur St. Mary’s, or anywhere else. She is the very The employees say she makes it a joy chase(s). to work Beverly always goes above and best at her job. It can’t be easy to stand on a there and even brings them lunch. beyond and it shows that she loves what she hard floor, greeting people in stressful situations I’ve seen her handle unruly, demanding does. She is always the same; upbeat,and positive, remain beautiful and cheerful all day long. people that were trying to steal fromhelpful, the friendly, kind and knowledgeable. I It is well worth your time to walk across St. store. can t say enough about Beverly. Kohl Mary’s s is very main entry way and see for yourself the She does what most women wouldn’t dream fortunate to have her on their team. tremendous job that Marilyn does. of doing, going out n n n and collecting The employee I’m writing about is Dennis. donated furniture. He works at Bergner’s at the mall, usually She is never too upstairs in the men’s department. He’s always busy to provide a helpful, has a ready smile to greet me with and Read more storiesword of cheer and has gone above and beyond to see that my at www.thebusiness-as you leave the shopping experience is a pleasant successful journal.com. store, she will one. He never fails to acknowledge me, even if always wish you a I’m only passing by on my way to another blessed day. department. One time I wanted to buy a watch n n n on the main floor and I couldn’t get service. You re my favorite person on my route! The sales clerk preferred to stock earrings on a spoken today by a delivery person to display Karen turntable right next to me instead of Mond, communications specialist at - Consoci waiting on me. In frustration, I gave up and ate, who sits at our front desk entrance. continued with my other errands on the second This is not a single isolated event. This is floor. I ran into Dennis and he saw I wasn’t the norm which occurs every day and every happy and inquired if he could help me. I told week throughout the year. She greets him every what happened and he told me to come person who walks in our front door with a him big downstairs. We went over to the with wide smile and laugh, a warm energetic - watch greet counter, he went behind it and helped ing, and a commitment to provide themme with pick out a watch I was happy with and sold the best customer service possible. it to me. If it wasn’t for him, Bergner’s wouldn’t Karen does all of this without being directed have made a watch sale and I would’ve walked or asked. It is part of who she is asaway a person being a very dissatisfied customer. He’s a bubbling personality, super-friendly, an asset to the store and I hope -they appreci always positive, and taking care of aate client him. s immediate need. She is representative of all of n n n the employees at Consociate. There is a young man named Parris that n n n works the drive-up window at Long - John Sil Staff members at the Decatur YMCA, vers that is the most friendly, upbeat, helpful Christa, Christian and Marlene, are the first person I have ever done business with at a people who greet us when we come to the fast-food drive-up. He is certainly a credit to morning exercise and swimming sessions. their organization. They always have a smile and encouraging n n n word to tell everyone to enjoy the workout. On Dec. 19, 2013, I went to the Franklin The most impressive characteristic for all three Street store as my husband had dropped his of them is the fact that they make each person phone in the royal throne! I had placed the feel that he/she is the only person at the in rice to dry it out but behold when phone check-in counter, and yet, they are - multitask Devon Gifford opened it up there was still ing and taking care of several requests at the water. Devon tried to dry it out and activate same time. All of them are great ambassadors but no luck. He then was going to do an for the Y, and this makes people wantupdate to keep with both our phones but his computer physical fitness as a priority in their was lives. down. He was very patient and we waited n n n but to no avail. He then called the Mound I would like to nominate the staff at the Road store over to inform them of the problem Radiation Oncology Cancer Care Center. From and that I would be coming to update to a the receptionists to Dr. dePaz, RNs Janet andphone. certain Amanda, radiation techs Tara, Jill, Calee, Joe Zur and Adam Thompson at the Mound Kendra, Melissa, Lindsey and Tonia, they all store were very helpful, informative and greet you by name and with a smile and patient. My phone had lots of photos to be always ask how you are doing. They make transferred, contact numbers, and no less a what could be a stressful visit into - new a very car pleas to activate the phone number in also. ant experience. They told me when- my Joe treat and Adam were friendly and compassion ments are complete I would miss them.ate They with a senior citizen that is technology are correct. A group of the nicest, - compassion challenged, to say the least! ate people I have met. These three young males deserve an award n n n for the best performance in lieu of - the circum The person I am recommending is Beverly stances with our royal throne! Magee. She is the jewelry manager at Kohl s in n n n Forsyth and is an amazing person. Beverly s Marilyn Slider, from St. Mary’s Hospital, can Business Journal/Jim Bowling customer service is totally outstanding. She standing in the entry way wearing be seen Carola Collins is the director of first impressions at the Herald & Review.
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March 2014
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Meet Chris Phillips Vice�president of marketing, Land of Lincoln Credit Union Hometown:Columbia, Ill. Family: My mother, Linda Phillips, and my sister, Erica Range. Education: B.S. in marketing from Millikin University. My I d rather be bumper sticker would read,:I d rather be in Disney World! C mon. It s the happiest place on earth. Hobbies/interests: I am a huge toy collector. I spend a lot of time at auctions, flea markets and thrift stores looking for toys from child hood. I have collected thousands of toys from the 70s and 80s. It s less of a hobby and more of an obsession at this point. My first job: My first job was a paper route in my neighborhood. Not that original, but I can probably still hit a porch from 30 feet away. Why I do what I do: I love working for Land of Lincoln Credit Union. I really feel like our financial institution helps people on a daily basis, not only with their finances but their lives. It inspires me to work hard every day to get more folks to do business with us. And beyond that, most days, it s pretty fun.
Personal approaches to challenges: I look at challenges like puzzles. And, -I love solv Jim Bowling ing puzzles. For me, a challenge is what makes the job or whatever exciting. Over coming those challenges is simply coming can touch it. doesn t cost anything to follow some of th up with the right solution at the right time. What does a good marketing plan entail? advice that I listed above. In my experien To me, that approach makes nothing seemAny plans to change it, You ever? would Wow. That s definitely a loaded question. I marketing is usually one of the last thing impossible. have to ask it. It is sort of guidingthink me atthere this are definitely some basics to a con that company will hire. However, it trul point. Seriously, though, I m not sure I could. sider when putting together a plan. First andeverything in your business, from touches Community involvement: Decatur Celebra I m not sure I would recognize myselfforemost, without do some research. This doesn t product development to pricing. If you can tion, Decatur Area Arts Council, Decatur it. Area mean that you have to hire expensive afford firms or it, get the expertise. Hire a Education Coalition Advisory Council, conduct complicated focus groups. It marketing can be expert to help you through the Decatur/Forsyth Classic LPGA Tournament, We asked about the hair because, let face as doing some searches online ass simple to whether you go internally or externa steps Greater Decatur Chamber of Commerce it, it s an element that sets you apart fromout othwhat people are saying about figure your if you can t afford to bring some However, Ambassador, Greater Decatur Chapter - of Cred ers. With that in mind, how importantproducts is it for and services. The best thingin, youI can recommend working with your local a business to have a thought-out marketing do is test. Just asking your customers whatpartners. These folks are trained to media it Unions, Grow Decatur, Heart Association I think your question really saysthey it all. It how they would improve think, some help you put together a cohesive marketing Heartwalk, Kirkland Fine Arts Center plan? Advisory me apart from others. I don t know howor why they chose you over -yourplan. thing com However, don t just talk to one. Tal Council, St. Mary s Hospital Advisorysets Council. thought out a marketing plan has to be, but it all of them and choose the plan that works petitor will help you determine a -strong direc certainly thatfor your marketing. best for you. Let s get this question out of the way first has to determine a positiontion If The second best advice I can give is to thing. What s with the hair I m style? not so makes you different from your competition. you figure that out for your business, It seems think like the customer, not your business. So like the first thing small busi sure. I think a lot of people think it s can related you ll go a long way. More importantly, iftimes you we are so close to the situation do when time/money is tight is reign in th many to the marketing thing or maybe a branding use your advertising to focus on- thatthat differ marketing efforts. Why is this the wrong t we forget how people behave. Just concept. For me, I ve always had weird hair to ado? because you watch a certain show, -read cerThere s a great case study that rea from long hair to dreadlocks to a mopence, top. you will grow. This, for me, is the key to our marketing demonstrates this theory. During the Great tain newspaper or listen to a certain radio sta So, I guess if I were answering honestly, efforts. theredoesn from t mean that your customersDepression, Kellogg s cereal company decid do. To this is just the business me. I suppose it sThere is a ton of noise out tion advertisers, the Internet and social often, media that to keep advertising while Post Cereal did businesses want to market themselves about as conservative as it gets in my mind. it s trying hard for a consumer to make a choice. A he or she would want to be marketed (Post decided to retrench and wait it out) the way I m not really trying to stand out, just company has to focus on what makes them Well, studies consistently show that Kello to. That s a pretty corporate-centric proposi to make sure that I m being me. unique plati have brand awareness than Post does tion. The best thing to do is target your higher cus How difficult is it to make it looktruly so cool all and avoid all of the- normal tudes you hear on a daily basis.tomers Talking even today. It was never able to recover. and market where they are -- not the time? Well, thanks for the compliment. It that s about service, how many years you have beenyou think they should be. The real point here is that while we all where really not as hard as it looks. It only takes business or even focusing on price are all marketing as an easy expense to cut, it s about three minutes every morning. I in suppose things that s one thing that you do to drive business an HowItdoes one go about developing- a mar it s pretty trained by this point. And before youconsumers have heard before. about do customers through the door. To me,- it s co keting plan? Does it have to be First, costly? ask, I use a hair glue product calledtruly Spiker, I giving someone a reason to business with you. er-intuitive. it definitely doesn t have to be costly. It really Driving expenses down is not do wash it out every morning, and yes, you
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Five professional social event dont’s
What would you say to those businesses that avoid having an online presence, or have a website that was last updated the day it was created? I would say that s probably a mistake. However, the bigger mistake when By CATHERINE CONLAN for. will find someone more prestigious to it comes to an online presence is really not thinking it When you re talking to an accountant, talk to is simply rude and you will mos through. The days of just having a brochure online are Monster Contributing Writer certainly leave a negative impression, lawyer, doctor, venture capitalist or similar really gone. However, the onset of social media has Happy hours, receptions and other she explains. Who knows, you may be profession, unless they specifically offer really changed things. If you can t afford to do big after-hours events are great opportunities overlooking the prestigious person s so you tips of their own volition, assume that splashy websites, this may be the route to go. While to network and have a good time. But if Be a lazy networker working in the social media realm is tricky, it you really don can t know what you re doing, they they have a closed for business sign around their necks and find another Make way time to make a real connection get you closer to your customers and better yet, it turn s can into wastes of time at best and with people during the social event, to network, Cardozo said. Instead, free. Just remember, while these tools are wonderful reputation killers at worst. instead exchange contact information, schedule a of just throwing your business and widely available, the key is that you will have You to ve probably heard that you - should time to talk business later -and becard pre at everyone you can and moving on. dedicate time to make them work. New content is nthe t drink too much or hit on your fellow This is a chance to share your vision pared to pay for their professional servic currency of today s social media. attendees, there are other, less-obvious said Michelle Ward of When I Grow Up. es. things you should avoid doing-at profes Take photos without asking first Don t answer the What do you do? Where does community involvement by a business sional social events. question with just your title, she sai Back in the day, events might have a and/or its employees fall into all This ofone this? s Arrive without a goal Instead, use it as an opportunity to photographer on hand to take pictures always a little tougher to really determine the return. It s important to go into every of event share your mission, niche or passion. I attendees for promotional purposes, However, it s probably one of the most powerful tools with a goal, said Denise Kalm of Kalm and people knew when they were - getthe difference between I m a financial in a marketer s arsenal if done correctly. Creating good Kreative. If you don t know why you at planner and I m a financial planner t tingretheir pictures taken. But smart press, driving publicity and simply giving back to your this event, you won t know when you empowers women to learn how to read phones have changed all that, Cardozo community is not just a good thing for a company -- it have made a useful contact, she said. and manage their portfolio. said. should be a requirement. While it s hard to justify to People feel entitled to snap photos of whether volunteering for a cause or sponsoring a Listen little to people, see what they have offer you and ask good questions, anyone, she she said. This is highly inappro league team will ever bring you new customers, people advises. You re there on a mission - priate to col and an invasion of privacy. Ask first expect your company to be a good citizen. Just like lect and always let the person know if you your personal philanthropy, if you do it because you a lot of information and then sift through to see what has value for plan you. to use the photo publicly. want to help, the goodwill will follow. Be a networking freeloader Look for the next person to talk to If you re sitting next to someone While who you want to make as many - use offers a professional service, donful t ask connections as possible, never look for advice. Some feel it s a -way past to con the person you are talking to find nect and is simply small talk, said job someone better to talk to, said Jill coach and recruiter Kathy Cardozo.Haseltine of DeliberateNation.com. More from Chris Phillips Others are essentially asking- for some Craning your neck around the human Get more marketing tips at www.thebusinessthing that many professionals charge being right in front of you hoping you journal.com
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March 2014
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Remain positive through times of change
Q: Some things are at flux at work, current and job ... or a potential future opportu but if you start to burn them out, conside you need support from a coach or counselor I m nervous. We ve lost some business, and This will help you solidify nity. - your confi Remain positive and engaged in your there have been changes at other clients dence while also preparing you to reach out future to manage through the uncertainty. that could affect their corporate direction to others. and thus their need for our services. What Then consider what you d like to be Get weekly career tips from Liz Reyer at is a credentialed coach with more than Liz Reyer should I be doing to look out for myself? I Would m doing. you like to keep doing the www.thebusiness-journal.com. 20 years of business experience. Her company, not interested in a major career change. same type of work, but for a different Reyer Coaching & Consulting, offers services for A: Think carefully about what you want, account? Or perhaps there are opportunities organizations of all sizes. Submit questions or and your company s in a somewhat new direction within your concerns or let him/her know that youcomments re about this column at www.deliverability to provide field. it. If you aren t sure, think it through looking and forward if the concerns are realistic. change.com/coachscorner or email her at Recognize that also talk to others who are doing slightly dif if you don t have a trusting Of course, rela liz@deliverchange.com. you re nervous, butferent things to see if they d be appealing, tionship with your boss, be careful how stay away from panic as well as a feasible next step givenmuch youryou share. mode. That could background. Create a vision of the directions Start asking around about opportunities. cause you to miss your future could go. If you like your company and you think it s the opportunities in First and foremost, maintain -your per stable, pay attention to openings and build the situation and formance. It can be easy to slip a little if relationships with people in areas - of inter make some hasty you re anxious, but that ll definitely limit est. If you re concerned about the - compa decisions that won t your opportunities. ny s viability, start considering other options. serve you well. To Think of the current time period- as Get a run your resumĂ˜ updated so that you can manage the fear, way to your next step. The next step respond could quickly if needed. reflect on what be continuation, or it could be change. If you have found that your skills are too you re afraid of. Is it narrow, use this time to broaden them, or change? Financial Either way, you re at an advantage because you have time to think about options become and more current if you are a bit out of vulnerability? Use your breath to help get prepare. date. Reader Profile: centered so that you can gain a deeper Using your vision for the future, start Finally, take care of yourself. Manage yourread The Business Journal understanding. And consider how realistic n 72% eat right, get exercise and have gathering talked your fears are in light of the changes you re information. If you haven temotions, monthly. to your boss about your concerns, nowfun. may Plan for the financial impact of potential seeing. unemployment. Have someone to vent to, n 17% are 34 and under. beyour a good time. This could either allay your Now consider the assets you bring to
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Liz Reyer
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Workers must define jobs if bosses don’t
Q: I don t know how to resolve a conflict meeting, but now we re barely speaking. The Q: Before I went on vacation, my manager with my co-worker. Kay and I handle - doctors market have clearly stated that - we re sup said that I needed to be available by phon ing activities for a large medical- practice. posed to Mar work together, so how can we fix this He seems to think this is a normal request keting was part of my job for many years until mess? you agree? Kay was hired about a year ago. -The physi A:This is a classic case of role confusion, A:Unless you have a very routine job, th Can t get enough advice from the Office cians told us to collaborate because which she had is a frequent cause of workplace con Coach. Get weekly column updates at may be times when others need information professional marketing experience, while I was flict. On the surface, these disagreements look that only you possess. For that reason, le www.thebusiness-journal.com. familiar with the practice. like personality problems, but they actually a contact number is the responsible thing Initially, Kay and I worked well together, result from vague and ambiguous work - assign do. but after awhile she ments. While employees are often blamed for said some other unflattering things. She On has the other hand, expecting you to fiel seemed irritated bythe resulting tension, the real culprit - not is ineffec receiving this message.trivial mentioned Should questions or remain my marketing ques tive management. I apologize or just forget about it? tethered to your phone would not be at all tions. I decided to After flying solo for years, you -wereA: sudden Since your boss is likely to readreasonable. any So the real issue not whether stop bothering her ly told to collaborate with a co-worker, but no communication from her staff, you -canyour probboss should be able to call you, but and continue doing one bothered to differentiate your- responsibili ably assume that she s seen your email rant. how often he attempts to do so. what I had always ties. When these overlapping jobs -created pre And unless she has incredibly thick skin, G. McIntyre is a workplace coach and the done. We remained dictable friction, you avoided each other until odds are that she s feeling hurt -and Marie offend author of “Secrets to Winning at Office Politics.” friendly, but focused circumstances forced you into a joint - ed. presenta Expressing contrition may not erase the Send in questions and get free coaching tips at on our own individual tion. At that point, your different approaches problem, but it might reduce the emotional www.yourofficecoach.com, or follow her on Twitprojects. suddenly collided. damage. ter @officecoach. The problem began Since doctors are typically not - greatFor manexample: Last week, I mistakenly sent when the physiciansagers, you and Kay should call a truce and you an email meant for my husband. Because Q: The owner of my company is pressuring scheduled a market agree to solve this problem on your own. Start I d had a tough day, I was venting - my frus me to retire. He keeps setting dates for m ing meeting. When I by identifying all the marketing tasks, then trations and made some negative comments Office Coach leave, mentioned that I determine the best way to share them.about Givenyou, which I truly regret. I hope you but I just ignore them and keep on working. I am 73 years old and have been planned to show a your complementary areas of expertise, you can disregard my stupid statements, because here for 15 years, though I currently work PowerPoint that I had created for onewill of the be much more effective together I than really do value our working relationship. three doctors, Kay got upset and told me this wasnof t you would alone. either To avoid future email catastrophes, remem days a week. Because appropriate. She said we should coordinate ber these precautions: Never insult anyone in this company has no retirement benefits, our presentations and accused me of trying Q: A to few days ago, I accidentally sent my writing, and always check the to line before I believe the owner should lay m or fire me so that I can draw unemployment make her look stupid. boss an email meant for my husband. Because hitting send. insurance. So far, he has refused to do th We managed to act normal during the I was very frustrated, I called her an idiot and
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Marie McIntyre
April 2014 Business Journal Special Publication
A look at real estate, construction and economic development This section will explore commercial development, construction forecasts, and real estate trends. From architects, contractors,developers, electrical, financial institutions, home inspectors, hardware/lumber, insurance, and much more!
If you provide a service or product benefiting this industry, make sure your company is represented.
Advertising Deadline – March 18, 2014 Publication Date – April 4, 2014
R ove each pro r 35,0 0 f re essio 0 you aders nal with r ad mes vertisi n sag e. g
Reserve your space today Call AnnaMarie Hanes at 217.421.7953 or email anna.hanes@lee.net
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The Arts
March 2014
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Saturday, April 12, at the Decatur Civic C The instrument Petting Zoo starts at 1
Calendar of events
Anne Lloyd Gallery: DISillusion: The Children s Museum of Illinois: Family Book Objects of Adam G. Perschbacher. Artist Bash, 11:15 a.m. Tuesday, March 4; Family reception from 5-7:30 Friday, March 7. For Call a complete list of events, go to www.herald-review.com/go/ Science Sunday, 2-3 p.m. and 3-4 p.m. Marc (217) 423-3189. www. 9; free craft to mark the first day of spr decturarts.org Thursday, March 20. Call (217) 423-5437. p.m. Friday, April 4, Decatur Civic Center. For Gallery 510: Water colors by Pamela Marty. tickets, call (877) 840-0457. Millikin University Pipe Dreams -Studio pres The Rock Springs Nature Center hosts a Artist reception from 5-7:30 p.m. Friday. ents Jersey Shore on March 21-23 at the list of mini camps, family adventures March 7. Call (217) 422-1509. studio, 1099 W. Wood St. For tickets,long go to and classes during the month. So many, in www.pdtheatre.com or caqll (217) 420-6739. Decatur Airport: Fiber arts by the Quilter’s fact, that there are too many to list. Go Theatre 7 presents Cotton Patch Gospel, Guild. www.maconcountyconservation.org and click March 7-9 and 14-16, at Richland Community on the Programs and Activities tab for a College s Schilling Auditorim. For tickets, call Blue Connection: Bold As Gold. Be dazzled Polar Plunge, to benefit Special Olympics (217) 422-3866. www. complete listing. by bold creations by Millikin facultytheatre7.net. and art Illinois Central/Area 10, will be held Saturday, students. March 8, at the Beach House. For more infor Perform! Local youth perform Bugsey Mal mation, go to www.soill.org or call Joanie one Jr. , March 21-23 in the Decatur Civic Keyes at (217) 428-9255. Live Birds of Prey, 7 p.m. Thursday, Mar Center Theater. Cor tickets, go to decatur13, at the Decatur Civic Center. For ticke Millikin-Decatur Symphony Orchestra , Musi Dueling pianos , to benefit the Children s parks.org or call (217) 429-5911. (217) 422-6161. cal Theatre performance of Legally Blonde, Museum of Illinois, Saturday, March 8, at the Got an item you’d like listed in the Your Free Time April 4-6 at Kirkland Fine Arts Center. For tick Little Theatre-On the Square: Smoke on Decatur Masonic Temple, 224 W. William St. calendar? Send the information to Scott Perry at ets, call (217) 424-6318. the Mountain, March 7-16, and Disney’s Tickets are $45 in advance or $50 at the sperry@herald-review.com or 601 E. William St., Aladdin Jr. , April 11-13. For tickets, call door and (217) include dinner catered by Texas Decatur, IL 62523. Kirkland Fine Arts Center: Tomaseen Foley s728-7375. www.thelittle Roadhouse, two drinks. Cocktail hour at 5 Irish Times, 7:30 p.m. Saturday, March 8; Duo theatre.org. p.m., dinner at 6 p.m. and the performance Melis Classical Guitar, 7:30 p.m. Friday, 15; from 7-10 p.m. For more information, call Sonus brass Quintet, 7:30 p.m. Saturday, Mount Zion Convention Center: Jim Belushi (217) 423-5437. March 29; and Rhonda Vincent and theand Rage, the Chicago Board of Comedy, 8 - p.m. Fri 7:30 p.m. Saturday, April 12.. For tickets, call7. For more day, March (217) 424-6318. information, go to www.mtzion.com or call Millikin-Decatur Symphony Orchestra con The Reverend Peyton s Big Damn8 Band, (217) 864-5424. ducts its third Family free Concert , at 2 p.m.
On Stage
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March 2014
Keeping your skin looking healthy
People do not realize that clothing Youngerman only has a said. For young people, itsaid. is The key is to seek a consultation wi sun protection factor of 8 so rays can actually mainly about sunscreen and moisturizing. board-certified dermatologist who- is exper enced and knows what he is doing. Of penetrate clothing, and even though youEveryone may should be checked periodically course, not burn like exposed skin, ultraviolet is for light skin cancer. Once a year is usually suffisurgery is not for everyone but th is something that virtually everyone can d getting through and can do the genetic dam unless you have a history. cient improve their skin health. Whether you age that causes cancerous lesions, - Younger For people who have been diagnosed to with By JAMIE LOBER are slightly flawed or have perfect skin, man said. This means that having a certain types of skin cancers, they do interval Business Journal Writer important to take good care of yourself. T-shirt on is not enough. You can- get ultravio where I recommend to be checked follow-ups let exposure year-round, Youngerman in said . a certain amount of time and if - time pass People of all ages want healthy skin. Having Every es with nothing new popping up you can go While it may seem harder to achieve in win a regimen can be helpful. body should have some sort of exfoliation onand a longer between them, -Younger longer ter as you fight the cold and dryness, there daily whether it is mechanical with Clar man said. are some strategies that can assist - you in basis, pro isonic of Lifestyle choices can make a difference. tecting this largest organ of the body year-or some kind of manual exfoliation the skin that is gentle enough for theHealthy face, diet and lots of water are big parts of round. Kathryn Burns, DMH s lead esthetician. keeping the skin healthy, Burns said. Sun avoidance is the best thing you said can do. Some of skin care practices are individualized. Find a product line that you like and stick Ultraviolet light is the number one cause are something you could - incorpo with it. Anything physician grade is the best skin cancer and photoaging, which makes Retinols peo rate to help with anti-aging, wrinkles, way discol to go, said Burns. ple s skin look older and wrinkled. And when oration and complexions but not everybody You may talk to a dermatologist or you combine that with the natural aging can tolerate it well and it can be irritating, esthetician about whether a treatment plan process, you have a loss of volume and lose Burns said. There are other products may similar to you such as a series of peels, benefit elasticity, said Dr. Jordan Youngerman, retinols that are kinder to the skin.microderms or laser therapies. Decatur Memorial Hospital cosmetic and Any form of exfoliation that someoneBotox can may be able to treat lines- and wrin reconstructive surgeon. do on complex kles in certain parts of the face and prevent It s encouraged to even wear sunscreen on a daily basis will help with- the ion pro and fine lines and wrinkles, Burns said. them from worsening. Face-lifts are less cloudy days and to be sure it has - a sun As you get older you lose the ability to pro and achieve longer-lasting results traumatic tection factor of 30 or above and is PABA-free. ducebe natural oils to keep the skin healthy andold classic lifts of 20 years ago. than the A lot of people are sensitive and can have to supplement it. Broadband light procedures and lasers have irritated or allergic to para-aminobenzoic acid, Printed with environmentally safe Make a plan and stick to it. In general, the improved and are constantly evolving. or PABA, which is in a lot of sunscreens, water-based ink basics for good skin care are cleansing, exfoliand skin type help me decide what Lifestyle Youngerman said. ation, moisturization and using something that will be best for the skin, Burns treatment Don t think that just because you are can help tone the skin as you get older, clothed that the sun cannot touch your skin.
Avoid sun, clean skin thoroughly
BUSI- JOUR-
Take care of your toothbrush McClatchy-Tribune News Service you sick. If you store more than one brush in Brushing (and flossing) is the bestthe waysame to container, keep their -heads com pletely protect your teeth and gums but not if yourseparated. Replace them often. Get a new brush at toothbrush is in bad shape. least once every three or four months, and Toothbrush bristles that are worn or frayed after each time you ve been sick, according to from use cannot effective the American Dental- Asso ly remove plaque, which ciation. If bristles look is critical to maintaining worn or frayed, the brush healthy teeth and gums, needs to go. Children may said Sebastiana Spring need replacements more mann, a dentist in often than adults. Williamsburg, Va. Some Consider disinfecting advice: them. Some dentists - rec Don t cover up brushes Presented by: ommend soaking brushes between uses. Allow them in an antibacterial- mouth to air-dry instead. - Bacte wash such as Listerine for ria and other organisms five minutes a day. You will grow faster on bristles also can buy an ADASponsored by: kept in a closed, damp approved sanitizer environment. machine, which uses -ultra Rinse them thoroughly. violet lamps or steam and After each use, hold dry heat to fry nearly all brushes under running bacteria and viruses. Just tap water until you ve note: Studies to date cleaned off all remaining haven t confirmed a health Booth registration will open to the public and will be reserved on a first toothpaste and visible benefit, and not all dentists debris. come, first served basis starting February 24, 2014. Deadline to make believe frequent disinfect Store them correctly. ing is necessary. the exhibitor listing in the official program guide is April 4, 2014. Place brushes in an upright position to best air them out. Also keep them at least 6 feet away from a toilet to avoid contamination with For booth packages & pricing, call 217-422-2200 or visit: (yuck) airborne particles after a flush. Don t share brushes. You ll be swapping germs with the other user, which can make
May 8 & 9, 2014 • Decatur Civic Center
Register for a booth TODAY! www.decaturchamber.com
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Screenings
March 2014
BUSINESS JOURNAL
21
Community health calendar
service provides an informational lecture 7 p.m. Monday, March 10, Classroom A. For more information, callInfant (217) CPR Class, a local health care provider. This month w Decatur Memorial Hospital OB Classrooms. 876-2496. feature Chips or Carrots, You Decide led Register online or call (217) 876-3400. Bone density screening, 9-11 a.m. Wednes Kris Richman. For more information, call ( 11 a.m. to noon day, March 5, Women s Health and BreastDiabetes support group, 464-5125. Cardiopulmonary rehab nutrition 11 class, Thursday, March 20, DMH Wellness Center, Center, 302 W. Hay St., Suite 117A. Screening a.m. to 12:30 p.m. Thursday, March 13. A N, 27th St. to check your risk for osteoporosis. 2122 Register noon-4 p.m. Mon class on recognizing and changing their2014 riskDiabetes Update, online or call (217) 876-4377. day, March 24, DMH Wellness Center, 2122 N Parkinson s disease support 1:30-3 group, factors to maintain a heart-healthy lifestyle. information, call (217) 876-2496.27th St. DMH medical professionals provide - For Presby Cholesterol screening, 7-10 a.m. Thursday,p.m. Thursday, March 20, Westminster the latest diabetes information. Registrat Church, 1360 W. Main St. For informa March 6, Forsyth Imaging Center, 389 terian W. Cardiopulmonary risk factors education, 1-3 required by calling (217) 876-4249. Weaver Road; and 9-11 a.m. Thursday, tion, March call Kathy Broaddus at (217) 820-3096. p.m. Friday, March 21. A class on heart20, Express Care West, 1663 W. King - St. Reg Exhibit, March 28-30, at Hickory Point healthy eating led by a DMH dietician. Colon For Renewal bereavement support group, 6ister online or call (217) 876-4377. Mall. Includes a 40-foot long model of the information, call (217) 876-2496. 7:30 p.m. Monday, March 24, Cancer Care human colon. For more information, call (2 Center of Decatur, Complementary Education Real Dads Rock, 6-8:30 p.m. Thursday. 876-4750. Classrooms, 210 W. McKinley Ave. Register March 13, Decatur Memorial Hospital, Cafe online or call (217) 876-4750. Classrooms 1 and 2 Ground Level. Program TOPS Club IL 49 Decatur, 5:30 p.m. Tues teaches new fathers how to handle, feed, Us TOO prostate cancer support group, days, Main Street Church of God, 2000 N. 4:30-6 p.m. Tuesday, March 25, Cancerburp, Care change, clean and respond to their Main St. (enter from Garfield Street). Support baby 210 s needs. Register online or call (217) Center of Decatur, Education Classrooms, group for Real People seeking Real Results 422-6294. W. McKinley Ave. Register online or call (217) with weight loss. For more information, go to www.topsclub.org or call Chris Granda876-4750. at (217) 521-2420. Essential tremor support2 group, p.m. Sun day, March 16, St. Mary s Hospital, - Assisi Con Helping Hands Bereavement for Children, ference Room. For more information, call Don Chronic Kidney Disease and Aging Seminar, 3:30 p.m. Thursdays, Cancer Care Center of Klinker 6-8 p.m. Thursday, March 6, DMH Classrooms. Decatur, 210 W. McKinley Ave. Register onlineat (217) 423-9667. To register, call (217) 876-2850. or call (217) 876-4750. A New Season Young Widowed Group, 6 - informa Community Health Lecture Series, 6 p.m. Growing Through Grief, 10-11:30 a.m. Tues - p.m. Thursday, March 20. For more tion, Tuesday, March 18, Decatur Public Library. The day, March 4 and 11, Cancer Care Center of call Dawn Followell at (217) 864-2799. St. Mary s Hospital community health lecture Decatur, Complementary Education - Class Epilepsy support group, 5 p.m. Tuesday, rooms, 210 W. McKinley Ave. To register, call March 11, St. Mary s Hospital, Assisi Confer 876-4735. ence Room. For more information, call (217) 853-1655. Grief to Hope: Grief Education 6 Group, p.m. Tuesday, March 4, St. Mary s Hospital, Partum Emotional support6:30 group, Room G24. This grief education group isPost a p.m. Monday, March 17, St. Mary s Hospital, time for individual or family bereavement sup Conference Room. For more information, port and care. For information, call Assisi Chaplain Marla at (217) 544-6464 ext. 41850. call Flo at (217) 464-2334.
Support groups
More
Breath of Life supportnoon, group, Tues Stroke of Luck, 3-4 p.m. Thursday, March 6, DMH Rehabilitation Center Conference day, Room.March 18, St. Mary s Hospital, Conference Room 561. For more information, call Cheryl To register, call (217) 876-2600. Shipley at (217) 464-2603 Breastfeeding support 10:30-11:30 group, a.m. Monday, March 10 and 24, Baby TALK, 500 E. Lake Shore Dr. To register,- call Flo Fola mi at (217) 464-2334. Breastfeeding basics, 7 p.m. Thursday, March 6, Decatur Memorial Hospital Class SHARE support group, 7 p.m. Monday, rooms, March 10, St. Mary s Hospital, Room - G24. SupLobby Level. Register online or call (217) 876-3400. port group for those who have experienced the death of a baby during pregnancy, at birth Right to Help the11Fight, a.m. to noon or early infancy. For more information,Eat call Monday, March 10, Cancer Care Center of (217) 464-2045. Decatur, Education Classrooms, 210- W. McKin ley Ave. Nutrition class for cancer patients. Facing Cancer Together, 1:30 p.m. Wednes day, March 12, Cancer Care Center of Register Decatur, online or call (217) 876-4750. Complementary Education Classrooms, 210 W. Sibling class, 5:15 p.m. Monday, March 10, McKinley Ave. For cancer patients and their St. 876Mary s Hospital, 3rd Floor OB Classroom. families. Register online or call (217) Children 3-12 learn about being a big brother 4750. or sister. For more information or to register, call (217) 464-2334. Pink Link breast cancer support 6 group, p.m. Thursday, March 13. To register, call Look Good, Feel Better, 6 p.m. Monday, (217) 876-4377. March 10, Cancer Care Center of Decatur, Can cer Care Specialists of Decatur Classrooms, 210 Brain tumor support group, 10 a.m. Satur McKinley Ave. A program that teaches day, March 15, Cancer Care Center of W. Decatur, beauty Complementary Education Classrooms, 210 W. techniques to female cancer patients in treatment to help them combat the McKinley Ave. To register, call (217)active 876-4750. appearance-related side effects of- cancer treat ment. To register call, (217) 876-6600. Cardiopulmonary wellness 6 group, p.m. Tuesday, March 18, Decatur Memorial Hospital,
Classes
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BUSINESS JOURNAL
March 2014
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Managing technology vendors effectively
Technology is more important than ever, but it is a never-ending challenge to manage.
One of the biggest challenges is managing It can be tough to sort through what problem. s real all your vendors. They don t always do their When you encounter chronic or reoccurring and what s hype. job, and they don t always play well together. problems, make sure the issue is escalated for First, look for evidence that they can do a permanent fix. When something happens what they say. You can verify this- through ref once or twice, it s easy to make a change and erences, trial offers, third-party endorsements consider it resolved, but when a problem and demos. Make sure they are an - estab keeps When you ask about technology vendors, lished, growing business with a -strong cus coming back there is more work to be done. most people think of their IT company, the base, and products that continue tomer to If multiple vendors are involved, you need a people who take care of their computer net and improve as technology changes. evolve Be mediator work. However, there are far more vendors skeptical and ask plenty of questions. Detailswho knows enough to see through the finger pointing. Get everyone together in a that impact your company s business - technolo matter. meeting gy, and there are many overlaps betweenEvaluate their their customer service. There are or on a phone call to talk through the issue services that need to be coordinated.always For challenges with any technology, and and options for resolution. Whatever the issue, you should expect example: you want a company that will be there for support in line with what is prom n ISP (Internet you when you need them. Find out who responsive you ised in your contracted service level agree service provider) call when that happens. Check out -their sup Communication is key; don t hesitate to They provide Internet port hours, and test them: call in toment. see how to a higher level if you feel you are service and often quickly you get connected to someone escalate who not getting what you need. Your technology is phone service as well. can help. Find out how they handle (and to work for you. n Telephone sup charge) for issues and upgrades. Ask there for port company The their SLA Service Level Agreement Wendy which Gauntt is president of CIO Services LLC, a people who service dictates how fast they are required to technology consulting company that specializes in your phones. respond to support issues. small business solutions. Visit her website at n Hardware ven Be careful when comparing price. If www.cioservicesllc.com there for more information, dors Whoever are substantial differences in cost, ideas there andis free resources. Reader Profile: makes your comput almost always a reason why. Find out what n 48% share their copy of The Business ers, network gear and that is. It could be extra features, better sup any other technology Journal with others. port, greater reliability, easier upgrades, or any Technology equipment. They n 23% are 35 to 44 years old. number of different things that all provide often provide-war increased value. ranties that need to be tracked and renewed. If everything else is equal, choose the ven n Software vendors The company that dor you like the most, the one who seems to writes the software you use is another keyyour best interests at heart. The hope is have vendor. You may use cloud-based software that you will be working with them for a very that s handled with a monthly subscription, or and you want someone who cares long time, you may have software installed on your about your company s success, not just the servers and computers which likely has an sale. next annual support contract or requires upgrades every few years. n Copier company They usually provide and service your copiers. When you have dozens of people involved, n Videoconferencing service This could be you need someone to call the shots and make web-based or it may include specialized video sure everyone is doing their job. Appoint a conferencing hardware. Either way, it can slow specific person to this role. You need someone down your network if it is not implemented internal who knows the business priorities, but correctly. they will need support from someone with n Domain registrar They manage your extreme breadth of technical expertise. Some website and email domain, which renews IT companies provide vendor management annually unless you prepay; they may also services, and when they work closely with provide you with additional services such as your team, this can be ideal. You are more encryption to protect your email and website likely to catch problems in advance, and you traffic. (SSL certificates) can be more strategic about company goals n Website host They provide space for and the technology needed to support them. your website. They may be the same as your Having technical expertise available can save a website developer but could be a completely huge amount of time and effort since you different company. have someone who can call out vendors who n Security auditors if you deal- with regula aren t delivering, and you have someone who tory requirements, you will need regular com can mediate any finger pointing that might pliance audits by a qualified security company. arise. n Consultants You may bring in - consult ants for specific needs, such as training, man aging and updating software applications, cus tom reporting, strategic planning, etc. How do you make sure your vendors are With so many people and services, there is performing? If you never have issues, count a lot to manage and maintain. Even building yourself lucky. But problems don t necessarily systems such as HVAC and access control may mean your vendor is doing a poor -job. How run over your network. One vendor can easily ever, it can be very hard to tell the difference break what another vendor has in place, com between a legitimate, complicated problem pletely by accident. compared to an issue caused by -careless ness, incompetence or negligence. In the event of a serious issue impacting the business, ask for regular updates. They When you are trying to decide who to work may not have answers, but they can let you with, how do you make an informed decision? know the strategies they are trying to fix the
How many vendors?
BUSI- JOUR-
Wendy Gauntt
Responsibility
Assess performance
Selecting a vendor
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Job change doesn’t result 401(k) splurge McClatchy-Tribune News Service
March
2014
BUSINESS JOURNAL
2
Week devoted to financial literacy Kick off set for April 3 at RCC
The Federal Reserve Bank of Chicago Fewer Americans are blowing their 401(k) founded Money Smart Week in 2002 as a savings on cars, clothes and other frivolities way to build public awareness for consumers when they change jobs. to better manage their finances. - The cam Only 7.5 percent of U.S. workers last year paign has since grown, involving more than cashed out their retirement money to spend 700 partners, 1,400 events and 47,000 par on purchases when they left a job, according By RACHEL RODGERS ticipants in the state alone, according to the to data from the Employee Benefit Research Business Journal Writer 2013 Money Smart Week report. Institute. Whether you re buying a house, getting DECATUR Geared toward improving That s half the 15.1 percent level from a started financial literacy within the community, theon retirement or interested in guest man decade ago, and one-third the 22.7 percent of extreme for speaker will be Mark Schweitzer, county s third annual Money Smart Week will couponing, there is something aging director of intermodal and internati 20 years ago, according to EBRI. everyone, Pyles said. No matter what age, feature a variety freight at Archer Daniels Midland Co., who When workers leave a job, often for a new you will find something tailored to you. of events accom will to co position elsewhere, they have several options made speak about the company s plans modating a wide Pyles added that the committee has struct a crude vegetable oil refinery in with their 401(k) savings. That includes rolling some changes to Money Smart Week events spectrum of ages Decatur within the year. the money into an individual retirement based on feedback from past participants. and income lev For this year s speaker, we wanted to account or cashing out and spending it. One change will be hosting joint events, one els. For more about highlight a bright spot in the local econo Depending on the amounts involved and same The strength for adults and one for children at the Pyles said. the policies of the new employer, workersMoney also Smart Week time, so that parents don t have to worry of how you han The luncheon will begin at 11:30 a.m. in can leave the money in the old company s and a full listing of dle your money about finding a babysitter. in Macon theread Shilling Center where winners of the retirement plan or roll it into a plan atevents the new The children s programs will combine reaches every county, visit Money employer. man Smart Kid essay contest and- the busi aspect of your ing and entertainment to boost money www.money ness concept competition will be announced The decrease in consumption-related cashagement skills. life, said smartweek.org. outs is a sign that Americans, at least those Stephanie Pyles, Another addition for the week will be the who are disciplined enough to contribute to sales manager atAffordable Housing Fair, slated for April 5 at work-based plans in the first place, are getting Eisenhower High School. Busey Bank and Macon County Money Smart the message about the importance of saving More than 40 local organizations are Week chairwoman. for retirement and aren t squandering those involved This year, Money Smart Week will run April in Money Smart Week by hosting savings on unnecessary purchases. seminars or providing speakers. 5-12 with a kick-off event at Richland Com munity College on Thursday, April 3. For the kick-off luncheon at Richland, the
More info
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BUSINESS JOURNAL
March 2014
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