HFS FM Services Brochure 2024/25

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Herts FullStop is proud to offer a wide range of quality services. Our key focus is centred on providing tailored solutions that meet our customer requirements by going the extra mile for a professional result you can be proud of.

Our services are designed for education with the aim of supporting our clients to deliver safe and inspiring environments for our children to develop and for your staff to work.

We work with our clients to ensure that we deliver compliant solutions that are well managed, flexible, exceed expectations and within budget constraints.

As an ISO14001 accredited organisation we are proud to deliver our services while protecting the environment and making a positive contribution.

*98% QA Facilities Management audit rating

500+ employees

100,000 electrical devices PAT tested every year

Over 15,000 educational resource products

All profits are invested into the community Members of the FTA since 1972 15+ dedicated account managers nationwide

* Based on customer termly reports

Working with over 7,500 schools

Life-cycle management of over 700 vehicles

Planting trees by supporting the ‘Carbon Capture Programme’ Maintenance of 18,000 trees

If you have a question about our Services or would like to explore any other solution please contact us - we’d love to hear from you.

Contact

For more information on any of our products or services please get in touch.

Herts FullStop Services:

01707 281 551

info@hfs.co.uk

www.hfs.co.uk

We provide guidance and advice to help ensure you:

• Comply with both your own internal procurement regulations and the EU Procurement Directives

• Meet statutory requirements for health and safety, from electrical inspections, tree surveys, through to safe staffing and beyond

• Deliver value for money through the services we provide as we leverage our economies of scale to help you deliver your services

As a public sector organisation we are committed to transparency in everything we do so that you can have confidence in us to deliver services for you, whether it be in-house, out-sourcing or changing contracts.

We have the experience and solutions to help you navigate everything from TUPE, Freedom of Information requests, through to managing under performing contractors.

Herts FullStop is a member of the British Educational Suppliers Association.

Contents

Herts FullStop has over 60 years experience of supplying great value goods and services to schools, local authorities and other not-for-profit organisations.

Cleaning Services

We offer a tailored cleaning service to meet all your needs. Whether you need a daily cleaning service or specialist one off service we have a solution for you.

Grounds Maintenance Services

We offer grounds maintenance right through to bespoke services including tree surveys and maintenance.

Furniture Design & Installation

We provide experienced Furniture Project Managers to deliver practical, creative and affordable teaching environments.

Fleet Management

We manage a wide range of fleet services including vehicle purchasing, contract hire, short term hire, servicing and vehicle livery design.

Design & Print

Providing a cost effective, customer focused high quality design & print service.

Soft FM Services

We offer a wide range of Soft FM services covering fixed electrical site inspections as well as full reviews of all of your fire equipment. Find out more about our brand new waste management service.

Catering

A great choice in Education Catering, HCL is renowned for achieving excellence in service delivery alongside inspirational menus and quality produce.

Educational Supplies

We supply 15,000 products across Stationery, Arts & Crafts, Early Years & Curriculum to Whiteboards & Presentation.

Cleaning Services

Join the hundreds of Schools and Colleges that choose Herts FullStop to deliver their Cleaning Services.

“Herts FullStop have always shown professionalism and I would always seek their advice. Their team of cleaners are well organised, loyal and professional.”

Ben Hawkins, Rickmansworth School

Our Services

Cleaning Services

• Term time cleaning

• Non-term time cleaning

• Deep / periodic cleaning

• One off cleaning

• High-level cleaning including decontamination

• Washroom consumables

• Window cleaning

Our team of cleaners offer:

• ISO14001 accreditation to ensure they have sufficient environmental management systems in place

• Robust employee policies to ensure all work is carried out effectively, with all staff DBS checked

• Investment and focus in using eco-friendly cleaning products

Our facilities management team

We guarantee to deliver a professional service from the moment we define your requirements and throughout your time with us as a customer.

98% satisfaction rate*

We will save you time and money by delivering a tailored cleaning service that meets all your needs.

* Based on customer reports

Grounds Maintenance and Landscaping Services

Join the hundreds of Schools that choose Herts FullStop to deliver their Grounds Maintenance Services.

“The staff dealing with the tender process are very professional and know the process well; the framework provides the school with comfort that a value for money and fair tendering process has been undertaken. This has saved us valuable time”.

Our Services

Grounds Maintenance Services

• Tailored grounds maintenance service with detailed specification and continued support

• Soft and hard landscaping such as fencing, paving, seeding and turfing for lawns and playing fields

• Health & Safety Tree survey

• Replacement of football and rugby goal posts

• Working with hundreds of schools

• Over 94% Quality Assurance audit rating*

• Staff are DBS checked

• We pride ourselves on delivering projects that meet your budget requirements

• Frequent service level reviews

• We offer a pest control service covering wasps, ants, rodents and cockroaches

*Based on customer reports.

We maintain over 18,000 trees

Tailored service including a Health & Safety tree survey, detailed specifications and tree work.

Furniture Design & Installation Service

Herts FullStop’s experienced Project Managers deliver practical, functional and affordable teaching environments tailored to your vision.

“Herts FullStop have been brilliant at sourcing furniture at really great prices! The whole process has been made so much easier through the Furniture Project team which has allowed us to put our focus where it’s needed! “

Albans

Our Services

Furniture Design & Installation Services

Our Furniture Project Managers will design, source and install furniture to meet your vision.

We take the time to understand your brief; to improve sixth form intake or even to create a more interactive and engaging learning environment in a primary school setting.

• Managing school projects

• CAD drawings

• 3D renders

• Space planning

• Extensive range of products to suit every budget

We provide the reassurance that your project will be fully compliant and up to date with the latest HSE legislation. Working with our suppliers to source sustainable products of the highest quality our project team will also manage the re-purposing of all your legacy equipment.

“The process was very clear and transparent. HFS took the stress out of the opening of a new school! We would not hesitate to use them again.”

Our project managers have delivered 100’s of furniture design and installation services from small refits to large scale new builds.

Fleet Management

Herts FullStop manage a wide range of fleet activities and services including vehicle purchasing, contract hire (leasing), short term hire, servicing and repairs.

• Excellent value for money

• One stop shop for all your vehicle needs

• Technical support and advice service

• Wealth of knowledge across a range of diverse and specialist vehicles

“Herts FullStop provide a first class service, very helpful and always available for help and advice, I would highly recommend their service.“

College

Oaklands

Our Services

Fleet Management Services

We can provide vehicles for hire and purchase:

• Hybrid and Electric Vehicles

• Minibuses

• Vans & Trucks

• Cars

• Fire Appliances

Our comprehensive service also includes:

• Vehicle Maintenance

• Vehicle Contract Hire

• Vehicle Livery

• Fuel Cards

• Vehicle Contract Self Drive Hire

Reducing your Carbon Footprint

We are focused on helping our customers to reduce their carbon footprint through matching your needs to the optimum solution offered by the market.

Local commitment through national reach:

We are proud to partner with the Transport Procurement Partnership to be able to leverage the largest economies of scale for our clients.

Technical Support and Legislative Advice

We are are always happy to discuss the options that best meet your needs. Quotations are available on request.

Design & Print Service

Our Design & Print Service has a breadth of print and finishing options. Our services range from photocopying to high quality print production.

“Your speedy response to our often very short deadlines is much appreciated”

Carmel Bull, Hertfordshire Community NHS Trust

Thanks so much for managing the design and print of our recent posters - they looked great.

Beaumont School, St Albans 9

Our Services

Design & Print Services

• A single source solution for all print requirements negating procurement time and costs

• In-house design unit with creative and functional capabilities delivered using Adobe Creative Suite

• Creative advice on print and design for non-technical clients

• A high quality end product

• A desktop delivery service

• Convenience and flexibility for our customers

• Mailing services include confidential handling of data

• Support of the ‘Carbon Capture Programme’, which plants native woodland locally through the Woodland Trust and the Woodland Carbon scheme

We offer design, print and mail out services including:

• Prospectus, brochures, newsletters & folders

• Year books, bespoke homework diaries and year planners

• Pop up banners and a wide range of signage

• Vehicle Livery

• Wall art

• Mass mailing services

Copier Services guarantee:

• All consumables included

• Engineer response within 6 hours

• Guaranteed 97% up time

• No hidden fees or charges

Copier Services

The Service offers a resilient solution for print production with:

• Multi-functional devices & document solutions

• Print room equipment

• Compliant operating leases

• Approved by the DFE

• Black & white printing

Soft FM Management

Our Services

• PAT testing from 90p per item

• Fixed electrical inspection and testing

• Out of hours security

• Fire and Security alarm testing and maintenance

• Fire equipment inspections

• Waste services - confidential, recycling and general waste

Electrical Services

• Ensure your premises are fully compliant by arranging testing through our great value service

• We offer a full Electrical Inspection Survey

• Portable Appliance Testing (PAT) Service. A full test report is provided for this service

We offer end to end management of secure waste, clinical waste, confidential data and IT hardware

HCL

HCL is a leading caterer in the education sector.

Our aim is to inspire, in all our customers, a lifetime love of healthy food by working in partnership to create healthy, nutritious, and ethical food that nurtures people and the planet.

We believe that every child should have access to healthy, nourishing meals that give them the foundations to grow, learn and achieve their potential.

That is why we work in partnership with children, young people, parents, schools, and local suppliers to redefine school catering and create exceptional dining experiences that cater to the diverse needs of our school communities.

We’re proud to accommodate diverse dietary preferences, from allergy managed menus such as gluten-free and eggfree, and cultural options. Our inclusive approach ensures that every student enjoys a meal that suits their needs.

Our menus offer a wide variety of healthy main meal choices and an average of 82% of meals are scratch cooked. We are fully compliant with the Government’s Food Based Standards, our main menu is Silver Food for Life accredited, and our desserts are SUGARWISE platinum accredited.

Our Services

• Our local Contract Managers and Operations teams offer high level contract support.

• We have a team of expert Nutritionists to develop and manage special diet menus and allergies.

• Our menus are healthy, delicious, freshly cooked and run across a 3-weekly cycle, and we regularly run parent and pupil taster sessions.

• Our 200+ Mobile skilled and trained workforce offer immediate absence or vacancy responses.

• We’re proud to offer our own tailored Career Path Progression for employees wishing to progress their careers with HCL.

• We also offer additional all-day hospitality catering options.

We offer valuable food education workshops for children and families run by our Community Support team.

Educational Supplies

“It’s a pleasure dealing with Herts FullStop. Placing orders is very easy, delivery is prompt and the Customer Service team are always polite and helpful”

Educational Supplies

We are the UK’s fastest growing education supplier with over 15,000 products providing great value to schools, local authorities and not-for-profit organisations.

We can supply an extensive range across these categories:

• Stationery & Office Equipment

• Arts & Crafts

• Cleaning & Facilities Management

• Furniture

• Early Years & Curriculum

• Whiteboards & Presentation

• ICT & Audio Visual

We work with great brands like Pritt, Tork, Staedler, Stabilo, Show-me.

Our Essentials range offers amazing value. We can give advice on product switches so you can make savings and manage your budget effectively.

• Great Range

• Friendly Service

• Excellent Quality

• Superb Value

• Approved by DFE

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