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Q&A
Any question about wedding planning or our invitation products? Email us and we will try to answers all of your questions.
Q When should I start designing my invitation?
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A We recommend starting the design process as soon as possible! Some projects take more time than others, but custom designs take around 2-3 months, 2 weeks for printing and shipping.
Q How Many Deposit Should I Pay?
A A 50% deposit is required to place the order. (Formboard products need full payment)
Q I want to order a custom design and have some ideas, what should I provide to you?
A That’s great! Please send us any inspiration you have, it can be Pinterest board, inspiration image, color palettes, etc.
Q What kind of printing do you offer?
A Most of our projects are printed with Gold Foil. we can do other like letterpress or die-cutting.
Q How many times layout including?
A If you choose HeyHey collections that including 2 rounds layout. If more than that it costs up to HKD 50 each time. * The cost will be HKD100 if the design style needs to be altered
Q If I do not like the layout, can I get my deposit back?
A We are sorry that the deposit is not refundable. But you can choose our other productions to deduct your deposit.
Any questions? Email us via info@heyheycard.com
WWW.HEYHEYCARD.COM
