Q&A Any question about wedding planning or our invitation products? Email us and we will try to answers all of your questions.
Q
When should I start designing my invitation?
A
We recommend starting the design process as soon as possible! Some projects take more time than others, but custom designs take around 2-3 months, 2 weeks for printing and shipping.
Q
How Many Deposit Should I Pay?
A
A 50% deposit is required to place the order. (Formboard products need full payment)
Q I want to order a custom design and have some ideas, what should I provide to you? A
That’s great! please send us any inspiration to you can be Pinterest board, inspiration image, color palettes, etc.
Q
What kind of printing do you offer?
A
Most of our projects are printed with Gold Foil. we can do other like letterpress or die-cutting.
Q
How many times layout including the payment?
A
If you choose HeyHey collections that including 2 rounds layout. If more than that it costs up to HKD 50 each time. *layout not including change the style no, if you need to change the style after your payment its cost HKD 100
Q
If I do not like the layout, can I get my deposit back?
A
We are so sorry than we can not return the deposit. but you can choose our other productions to deduct your deposit.
Any questions? Email us via info@heyheycard.com MARCH 2020
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