Jagal Group
Brand Audit and Analysis Presentation - 2014
Jagal Group | 2014
Index
Jagal Group Discovery Phase Executive Summary Project Objectives Jagal Group Overview Nigeria Country Overview Jagal Group Brand Audit & Competitive Analysis Objectives Methodology Jagal Group Group Overview Customer Profiles Competitors Competitors Visual Analysis Group Audit Analysis Group Takeouts Jagal Group Sectors Oil & Gas Overview Oil & Gas Subsectors Shipyard Competitors Competitors Visual Analysis Jagal Group | 2014
Shipyard Audit Analysis Shipyard Takeouts Free Zones Competitors Competitors Visual Analysis Free Zones Audit Analysis Free Zones Takeouts Aviation Competitors Competitors Visual Analysis Aviation Audit Analysis Aviation Takeouts Construction Overview
Medicated Products Takeouts Data Centers Overview Customer Profiles Data Centers Competitors Competitors Visual Analysis Data Centers Audit Analysis Data Centers Takeouts
Customer Profiles Construction Competitors Competitors Visual Analysis Construction Audit Analysis Construction Takeouts Medicated Products Overview Customer Profiles Medicated Products Competitors Competitors Visual Analysis Medicated Products Audit Analysis
Architecture Models Takeout
Jagal Group Positioning and Architecture Audit Competitive Positioning Review Competitive Positioning Review Takeout Architecture Models
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Executive Summary
The objective of the research is to understand Jagal’s place in relation to the national economy as well as the context of its competitors. We analysize these findings on a group level as well as on a sector by sector basis that includes Oil and Gas, FMCG (Medicated Products) , Construction and IT (Data Centers). We also conducted a field research to gauge Jagal’s brand equity and brand awareness with its customers. The Nigerian market being one of the most populous in Africa has a high investment potential in terms of natural resources and low cost labor pool, however much of the market potential has not been realized due to impediments such as inadequate infrastructure, restrictive trade policies and corruption.
and other well performing sectors such as agriculture, communication and retail, which are the highest contributors to the Nigerian GDP. The rebuilding of the infrastructure is expected to strongly affect growth of the construction industry, growth is estimated at 12% per annum. Group On a group level, the focus is still on the commercial and operational aspects of the industry, where the key drivers of controlling the market are related to the diversification of the offerings and revenue growth. There is a crucial need for differentiated branding on the corporate group level.
Previously the market has largely relied on its Oil and Gas industry, however more recently the growth of this market has slowed down to 1% per annum.
Through competitive analysis we were able to conclude that the economic power of branding is still not fully exploited in Nigeria, on both group and corporate levels. We can find clear gaps between the preferred brands such as Dangote and the remaining key players in this segment.
Government initiatives to improve infrastructure and weak power supplies have been initiated to better leverage external investment opportunities
In assessing the basic principles of modern branding, after reviewing Jagal’s vision and mission and taking into consideration the
Jagal Group | 2014
Nigerian market, we can assert that Jagal’s brand equity is relatively weak. However a clearly defined structure and visual presence, can raise Jagal’s brand awareness and take advantage of weak competitor branding. Oil & Gas The Oil and Gas industry plays a pivotal role in the Nigerian economy, it accounts for about 14% of the country’s GDP. Presently, the NNPC consists of JVCs with six International oil companies and one indigenous oil company. Shell which accounts of about 40 percent of Nigeria’s total oil production, Elf, Agip, Chevron, Mobil, and Exaco Overseas are the other five major companies. Among Shipyards, Nigerdock has by far the highest saliency and the highest brand equity, it is also the best recognized Jagal offering. In terms of Freezones Integrity, value and ease of doing business – are the main drivers. There is high awareness level for Snake Island Integrated free zone. Onne Oil & Gas and Lekki also hold high equity.
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Executive Summary
Aviation In the aviation industry Aero has the highest brand awareness, but this is most likely due to the fact that they offer commercial services. Bristow Helicopters have a strong brand image as they are most trusted, most likely to be used and recommended. In terms of visual image positioning Caverton has a strong advantage as the brand is strengthened by a unified communication that includes, a quality website that projects a consistent image and transparency, which is associated with high international standards and knowhow. There is low overall awareness of Atlantic Aviation as a corporate brand, better integration as part of the Jagal brand is expected to improve these results. Data Centers The sector is facing significant infrastructure issues due to low internet penetration, problems with power supplies and security issues. Due to these problems only three to four data center currently fully operational in Nigeria, with two new centers of which one is Tier 4 on the horizon.
Jagal Group | 2014
Some Oil and Gas and financial institutions have their own data centers, but are finding them too expensive to manage. Recently, companies are securing their own databases abroad, but are facing challenges in connectivity and reliability. Main One has the highest brand awareness in the industry, followed by Integrated Data Servies Ltd. Rack Center ranks fourth, after West Africa. Real Estate and Construction is one of the fastest growing sectors. Government initiatives, population growth and urbanization contribute to 12% growth in the sector. Construction, Development and Real Estate contribute to $60bn, almost 5% to the GDP. Many of the larger construction companies use heritage and enduring presence in the market to build trust. Julius Berger has a strong product offering and brand equity with a favorable reputation in the market and unified visual presence of its brand. The company’s business practices are based on international standards that benefit from transparency and solid integrated project management.
Medicated Products Jagal Pharma has low awareness among medicated soap users but the brand is ahead of Tura and Givanas in terms of brand equity. The main and most important Category Drivers to customers are meeting customer needs, good value, and a good reputation. Unilever and Pheizer have a high brand awareness in the market, Unilever, RB and Godrej also have a strong online presence with well developed international websites which further aid in giving the perception of strong brand. Popular brands such as Unilever and RB have repositioned their brand away from germ fighting into the health segment. Tura (Orange Group) being a local brand, competes directly with Tetmosol (Jagal Pharma) in the local category but has lower brand equity.
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Executive Summary
Conclusion Jagal as a brand possesses the DNA of a conglomerate in terms of sector and business diversification but also has attributes of a holding company, which are joint ventures in where Jagal is not involved directly in the operations of the companies. Jagal lacks a coherent structure and demonstrates a clear gap between the brand and the subsidiaries’ vision. The relationship between the master brand and its sub companies is not translated into a unified culture. Most companies have independent culture related to their own image and business industry. Research highlights Nigerdock as the strongest brand among Jagal’s Businesses. Jagal’s current positioning as a conglomerate (Specialized or Non Specialized) is still flexible and able to stretch without compromising the essence of the master brand. This is mainly due to the overall low awareness of the Jagal brand in the market.
Jagal Group | 2014
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Discussion Points
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Corporate Brand Positioning
The 6 main Pillars for differentiation
Identity
Architecture
Focus
Identity is the visual impact and differentiation in terms of the brand Look & Feel consistency and modern design practice.
Architecture is the corporate / master brand eco-system. It is the way in which the brands within a conglomerate / Group’s portfolio are interlinked, and differentiated from, one another.
Focus is the corporate business specialty and main industry(ies) that defines the brand initial and main positioning and business offerings.
Resonance
Performance
CSR
Resonance is the brand awareness and how it impacts the market audience in terms of brand knowledge and familiarity.
Performance iis beyond the brand meaning and image, it is its ability to fulfil measurable financial contribution and success to the business as a whole.
Brand Responsibility is the social, ethical and environmental impact of the brand and how the target audience perceives and reacts to it.
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Competitive Positioning Review - Intl. Benchmarks
Jagal Group | 2014
Tata Group is an Indian multinational conglomerate company headquartered in Mumbai, India. It encompasses seven business sectors: communications and information technology, engineering, materials, services, energy, consumer products and chemicals.
multi-industry company 7 Well defined Unrelated Sectors
GE is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial.
multi-industry company 5 Well defined Unrelated Sectors
Berkshire Hathaway is an American multinational conglomerate holding company headquartered in Omaha, Nebraska, United States, that oversees and manages a number of subsidiary companies.
multi-industry company Used the term Conglomerate Holding to emphasis on their two main aspects their Operational and nonoperational investments Unrelated Subsidiaries
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Jagal Group Positioning Present & Future
Jagal Group has an excellent understanding of the Oil & Gas sector in Nigeria that consist of their main businesses. Nevertheless, after meeting with the board members and the operating managers of their key subsidiaries, it was clear that all the businesses under the conglomerate are well thought of and everyone in the leadership circle had extensive knowledge of each industry with clear understanding of the business needs and status.
All Jagal Joint Ventures and fully owned companies fit the company’s vision to grow their Oil & Gas / Energy sector of business or to be pioneers in an untapped markets (Data Centers).
t Good Understanding of the Sector / Business is necessity
Jagal Leadership team is heavily involved in all operational aspect of their businesses and constantly evaluating strategies to assure operational consistency and quality output.
t Emphasize on Operational Control
Leading Nigerian Conglomerate with a portfolio of businesses in Key economic Sectors
Jagal Group | 2014
t Portfolio fits the Company’s vision and growth strategy
t Requires consistent operating strategy t Long term rebuild strategy for acquisitions & Joint Ventures; turn-around fundamentals
multi-industry company Undefined / Unrelated Sectors
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Competitive Positioning Review Groups
Identity
Architecture
Focus
Resonance
Performance
CSR Health/ education/ empowerment Education / youth Environment / Education
Modern
Branded House
Manufacturing
High
Positive
Outdated
Branded House
Energy
Moderate
Positive
Modern
Branded House
Energy
Moderate
Positive
Education / Youth
International Benchmark
Jagal Group | 2014
Modern
Branded House
Industrial
High
Positive
Sustainability
Modern
Branded House
Technology
High
Positive
Sustainability
Old Fashioned
House of Brands
Investments
Moderate
Positive
environmental, labor rights and human rights issues
Outdated
Integrated
Oil & Gas
Weak
N/A
Health Safety & Environment 10
Competitive Positioning Review - Best Case Scenarios Identity
Architecture
Focus
Resonance
Performance
CSR
Need for a Modern Brand
Need for a Clear Architecture showcasing the main Segments
Primary & Secondary Focus
Awareness is Key
Transparency and Financial Power
CSR
Branded House are the best models for Large Conglomerates Should be Fluid & able to integrate JVs
Should have a Top of the mind Focus (Primary Focus) Should define its Main Segments (Secondary Focus)
Clear & Consistent Communication Messages Control of the 3 Main Channels of Corporate Audience (Businesses / Employees / Community)
Conglomerates tend to disclose their Revenues to project transparency and Credibility Conglomerates tend to disclose their financial ability to project strength and confidence.
Integrated
Oil & Gas
Visually Distinctive Consistent Identity Reflects Leadership & Vision
Outdated Jagal Group | 2014
Weak
N/A
A clear CSR Framework and communication Plan Yearly CSR reports documenting Social engagement
Health Safety & Environment 11
The Brand Architecture Dilemma - One or Many? Most companies fall under one of the two categories of brand architecture (the P&G Model House of Brands vs the GE Model -> Branded House). The Main question is a matter of Focus vs Efficiency – (Many Brands vs One Brand) and which model offers the best competitive advantage. Determining which model to adopt and which side of the spectrum they fall under is directly related to the equity of the brands, business goals, financial constraints, competition, market changes and investment needs.
Jagal Group | 2014
There are several key critiria to consider while tackling a brand’s architecture:
t What are the competition dynamics (Locally and regionally) (Segments vs Corporate Competition).
t How much equity does the brand/Subbrands have? t How much can the positioning be stretched without losing the essence of the master brand? t Does the Companyhas coherent structure or a Decentralized culture? t How does the company plan to grow? (JVs, Investments, Acquisitions, startups) t Does the company have a Homogenous Target audience or a Multiple stakeholders market?
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Jagal Brand
Architecture Model
Does Jagal Group have a coherent structure or a decentralized culture? Jagal lacks a coherent structure and demonstrates a clear gap between the Board and the subsidiaries’ vision. The relationship between the Master Brand and its sub companies is not translated into a common culture. Most companies have independent culture related to their own image and business industry.
Culture
Business Goals
Brand Architecture Assessment Model
Competition Dynamics
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Brand Equities & Positioning Stretch
Target Market
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Jagal Brand
Architecture Model
How much equity do the brands/ subbrands have? How much can the positioning be stretched without losing the essence of the master brand? Research highlights Nigerdock as the strongest brand among Jagal’s Businesses. Jagal’s current positioning as a conglomerate (Specialized or Non Specialized) is still flexible and able to stretch without compromizing the essence of the master brand. This is mainly due to the overall low awareness of the Jagal brand in the market.
Culture
Business Goals
Brand Architecture Assessment Model
Competition Dynamics
Jagal Group | 2014
Brand Equities & Positioning Stretch
Target Market
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Jagal Brand
Architecture Model
Does the company have a Homogenous Target audience or a Multiple stakeholders market? Jagal has multiple stakeholders and target audiences. By providing services to multi-industries with different needs and requirements. Jagal equates to Nigerdock to the market, Tetmosol to another and Oil & Gas to another. The current structure makes it more complicated to deliver a clear message and a single definition of the brand.
Culture
Business Goals
Brand Architecture Assessment Model
Competition Dynamics
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Brand Equities & Positioning Stretch
Target Market
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Jagal Brand
Architecture Model
What are the competition dynamics (Locally and regionally) - (Segments vs Corporate Competition)? Jagal is a diversified group where all the majority of its subsidiaries are competing on a segment and sub-segment level. The group is the business strategist behind the subsidiaries and plays the role of a Strategic Operation Manager.
Culture
Business Goals
Brand Architecture Assessment Model
Competition Dynamics
Jagal Group | 2014
Brand Equities & Positioning Stretch
Target Market
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Jagal Brand
Architecture Model
How does the company plan to grow? (JVs, Investments, Acquisitions, startups) Jagal Group’s growth strategy is focusing on Industry Joint Ventures to leverage the Local content governing the Oil & Gas Sector, while at the same time maintaining and growing its fully owned businesses as Profit center investments.
Culture
Business Goals
Brand Architecture Assessment Model
Competition Dynamics
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Brand Equities & Positioning Stretch
Target Market
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Jagal Brand
An urgent need for an Architecture that facilitates the integration of a common culture that is applied across all businesses and subsidiaries.
Architecture Model
Culture
An urgent need for an Architecture that is flexible and fluid enough to integrate Joint Ventures and Startups for the short, medium and long haul.
Business Goals
An urgent need for an Architecture that takes into consideration the different types of businesses and their competition dynamics while adding value to the Master brand.
Jagal Group | 2014
Brand Architecture Assessment Model
Competition Dynamics
Brand Equities & Positioning Stretch
Target Market
An Urgent need for an Architecture that can build brand Equity for Jagal as a Master brand without weakening their Strong subsidiaries. Architecture should also have clear brand positioning to identify flexibility of the company’s offerings.
An urgent need for an Architecture that can communicate to a wide market spectrum and multiple stakeholders.
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Jagal Group Discovery Phase
Project Objectives
The discovery phase consists of 5 main objectives. Its aim is to provide insight into various market elements in order to develop a corporate strategy with a meaningful and distinctive brand positioning.
Objective 2 Through audience profiling and analysis the brand offering is developed to appeal to Jagal’s target market.
Objective 1 Understanding of the market and each industry within the group. Provides insight into various opportunities.
Objective 3 Brand Surveys provide an overview of Jagal and its competitors’ brand equity.
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Objective 4 Competitive analysis aids in understanding the competitive framework. Objective 5 Brand and visual analysis ensures the brand’s visual elements are aligned with the desired communication and value positioning.
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Jagal Group Overview
The Jagal Group is a leading Nigerian conglomerate with operations spanning three key sectors in the Nigerian Economy: Oil & Gas, Construction & Real Estate Development, IT (Data Centers) and FMCG Manufacturing. The Group has been expanding over the past 40 years and has become a valuable and respected contributor to the development of Nigeria’s economy. Jagal Group has experienced
Jagal Group | 2014
rapid growth in recent years and foresees the trend to continue in an expanding economy. Key areas of growth have been the Group’s new joint ventures and its increased stake in Snake Island in Nigerdock’s Shipyard, Fabrication Yard and Logistics. The Nigerdock fabrication facility is one of the largest in West Africa, providing substantial capacity in the EPIC project.
Jagal measures its success against world class standards across all business platforms. It possesses market expertise within Nigeria, while operating with an extensive understanding of local practices and cultural norms. Jagal is affiliated with world class international businesses and is a valued partner to multinational companies expanding into Nigeria.
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Jagal Group Profile Vision To be a symbol of African corporate success Mission To lead with integrity and perform with Excellence Corporate Values Leadership, Accountability Excellence, Focus, Safety, Resilience, Energy, Integrity, Respect Strategic Focus Areas Corporate Governance, Corporate Branding, Performance Culture, Operational Excellence
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Nigeria Country Overview Jagal Group | 2014
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Country Overview Macro-Economy
GDP
Agriculture
Service Sector
Manufacturing Oil & Gas
Telecommunications
GDP per Capita
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GDP Before Rebasing
GDP (2013) After Rebasing
N42.4 trn
N80.22 trn
35%
22%
29%
52%
1.9%
6.8%
32.4%
14.4%
0.9%
8.7%
$1,700
$3,000 24
Jagal Group Positioning and Architecture Audit Jagal Group | 2014
171
“Positioning is the brand perception residing in the person’s mind.” - Jack Trout
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172
Competitive Positioning Review - Differentiation Analysis Identity
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Architecture
Focus
Resonance
Performance
CSR Health/ education/ empowerment Education / youth Environment / Education
Modern
Branded House
Manufacturing
High
Positive
Outdated
Branded House
Energy
Moderate
Positive
Outdated
Integrated
Agro-Industry
Moderate
Positive
Entrepreneurship
Modern
Branded House
Energy
Moderate
Positive
Education / Youth
Old Fashioned
Integrated
Agro-Industry
Moderate
Positive
environmental protection / medical research
Outdated
Integrated
Investment (Multi-Industry)
Moderate
Positive
Inactive
Old Fashioned
Branded House
project & technology management
Weak
N/A
Inactive
Outdated
Integrated
Oil & Gas
Weak
N/A
Health Safety & Environment 174
Competitive Positioning Review - Local Benchmarks
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One of the most diversified business conglomerates in Africa.
multi-industry company African Reach
A leading privately owned Power, Energy, Gas and Infrastructure conglomerate
Industrial company 4 well defined & Correlated Sectors
A foremost indigenous diversified conglomerate
multi-industry company Proudly Nigerian
One of Africa’s largest integrated energy solutions providers with a proud heritage
multi-industry company Proudly Nigerian
A leading conglomerate in several industries
multi-industry company Un-Related sectors
A diversified conglomerate with strategic investments and core interests in the hospitality, agribusiness and energy sectors
multi-industry company 3 Well defined Unrelated Sectors
A Nigerian conglomerate quoted in the Nigerian Stock Exchange
multi-industry company Highlights its Financial Status
A Leading Nigeria conglomerate with a portfolio of businesses in Key economic Sectors
multi-industry company 4 Well defined Unrelated Sectors 175
Competitive Positioning Review - Intl. Benchmarks
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Tata Group is an Indian multinational conglomerate company headquartered in Mumbai, India. It encompasses seven business sectors: communications and information technology, engineering, materials, services, energy, consumer products and chemicals.
multi-industry company 7 Well defined Unrelated Sectors
GE is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial.
multi-industry company 5 Well defined Unrelated Sectors
Berkshire Hathaway is an American multinational conglomerate holding company headquartered in Omaha, Nebraska, United States, that oversees and manages a number of subsidiary companies.
multi-industry company Used the term Conglomerate Holding to emphasis on their two main aspects their Operational and nonoperational investments Unrelated Subsidiaries
176
Conglomerate vs Holding Dynamics Preferred Brand Architecture Model Branded House
Preferred Brand Architecture Model House of Brands
Integrated t Healthy Financials are Key t Opportunity Driven t Financial & growth results are key to managerial evaluation t Focus on profit, Debt, Equity t Company strategy is variable and linked to portfolio mix t Quick fix rebuild strategy for acquisitions; turn around performance
A holding company is defined as a company that invests in several companies and is not involved in its operation.
Jagal Group | 2014
Branded House
House of Brands Integrated
t Good Understanding of the Sector / Business is necessity t Portfolio fits the Company’s vision & growth strategy t Emphasize on Operational Control t Requires consistent operating strategy t Long term rebuild strategy for acquisitions & Joint Ventures; turn around fundamentals
A conglomerate is defined as a large company that owns smaller ones and is involved in the operation, it’s the parent multi-industry company with many subsidiaries under it.
177
Jagal Group Positioning Present & Future
Jagal Group has an excellent understanding of the Oil & Gas sector in Nigeria that consist of their main businesses. Nevertheless, after meeting with the board members and the operating managers of their key subsidiaries, it was clear that all the businesses under the conglomerate are well thought of and everyone in the leadership circle had extensive knowledge of each industry with clear understanding of the business needs and status.
All Jagal Joint Ventures and fully owned companies fit the company’s vision to grow their Oil & Gas / Energy sector of business or to be pioneers in an untapped markets (Data Centers).
t Good Understanding of the Sector / Business is necessity
Jagal Leadership team is heavily involved in all operational aspect of their businesses and constantly evaluating strategies to assure operational consistency and quality output.
t Emphasize on Operational Control
Leading Nigerian Conglomerate with a portfolio of businesses in Key economic Sectors
Jagal Group | 2014
t Portfolio fits the Company’s vision and growth strategy
t Requires consistent operating strategy t Long term rebuild strategy for acquisitions & Joint Ventures; turn-around fundamentals
multi-industry company Undefined / Unrelated Sectors
178
Competitive Positioning Review Groups
Identity
Architecture
Focus
Resonance
Performance
CSR Health/ education/ empowerment Education / youth Environment / Education
Modern
Branded House
Manufacturing
High
Positive
Outdated
Branded House
Energy
Moderate
Positive
Modern
Branded House
Energy
Moderate
Positive
Education / Youth
International Benchmark
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Modern
Branded House
Industrial
High
Positive
Sustainability
Modern
Branded House
Technology
High
Positive
Sustainability
Old Fashioned
House of Brands
Investments
Moderate
Positive
environmental, labor rights and human rights issues
Outdated
Integrated
Oil & Gas
Weak
N/A
Health Safety & Environment 179
Competitive Positioning Review - Best Case Scenarios Identity
Architecture
Focus
Resonance
Performance
CSR
Need for a Modern Brand
Need for a Clear Architecture showcasing the main Segments
Primary & Secondary Focus
Awareness is Key
Transparency and Financial Power
CSR
Branded House are the best models for Large Conglomerates Should be Fluid & able to integrate JVs
Should have a Top of the mind Focus (Primary Focus) Should define its Main Segments (Secondary Focus)
Clear & Consistent Communication Messages Control of the 3 Main Channels of Corporate Audience (Businesses / Employees / Community)
Conglomerates tend to disclose their Revenues to project transparency and Credibility Conglomerates tend to disclose their financial ability to project strength and confidence.
Integrated
Oil & Gas
Visually Distinctive Consistent Identity Reflects Leadership & Vision
Outdated Jagal Group | 2014
Weak
N/A
A clear CSR Framework and communication Plan Yearly CSR reports documenting Social engagement
Health Safety & Environment 180
Jagal possesses the DNA of a Conglomerate by matching all the criteria defining and differentiating Conglomerates from Holdings.
Specialized Conglomerates are common to insure a clear positioning definition. Tata & GE use this model by: 1. Identifying themselves as: Multinational Conglomerates 2. Identifying the main segments they are involved in
Sahara, Oando & Transcorp adopt the GE & Tata system by clearly identifying their main segments All researched companies Identify themselves as “Conglomerate� Except Oando defining his new brand as an Integrated Energy Solution provider
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181
Architecture Models
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182
The Brand Architecture Dilemma - One or Many? Most companies fall under one of the two categories of brand architecture (the P&G Model House of Brands vs the GE Model -> Branded House). The Main question is a matter of Focus vs Efficiency – (Many Brands vs One Brand) and which model offers the best competitive advantage. Determining which model to adopt and which side of the spectrum they fall under is directly related to the equity of the brands, business goals, financial constraints, competition, market changes and investment needs.
Jagal Group | 2014
There are several key critiria to consider while tackling a brand’s architecture:
t What are the competition dynamics (Locally and regionally) (Segments vs Corporate Competition).
t How much equity does the brand/Subbrands have? t How much can the positioning be stretched without losing the essence of the master brand? t Does the Companyhas coherent structure or a Decentralized culture? t How does the company plan to grow? (JVs, Investments, Acquisitions, startups) t Does the company have a Homogenous Target audience or a Multiple stakeholders market?
183
Brand Architecture Assessment Model
Culture
Brand Equities & Positioning Stretch
Business Goals
Brand Architecture Assessment Model
Competition Dynamics
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Target Market
184
Brand Architecture Dangote
Sugar
Salt
Macaroni
Cement
Noodles
Spaghetti
Sacks
Flour
Dangote Brand Driver
Petit Tomato Paste
Danvita
Mowa water
Dansa juice
Endorsed Brands
Products & Services Cement - Manufacturing / Importing Sugar - Manufacturing & Refining Salt - Refining Flour & Semolina - Milling Pasta - Manufacturing
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Noodles - Manufacturing Poly Products - Manufacturing Logistics - Port Management and Haulage Real Estate Dangote Foundation
185
Ziza milk
Brand Architecture Sahara Group
SEFL Sahara Energy Field Limited
Sahara Gas
Sahara Energy Resource Limited
Sahara Bulk Storage Facilities
Dangote Brand Driver
Sahara Farms
Sahara Power
So Energy
So Aviation
Endorsed Brands
Products & Services Downstream Midstream Upstream Infrastructure Power Sectors
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186
Brand Architecture Oando
Upstream
Midstream
Downstream
Sahara Brand Driver Products & Services Downstream Midstream Upstream
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187
Brand Architecture TATA
66% shareholding Tata Sons Limited
Products & Services Communications & information technology Engineering Materials Services Energy Consumer products Chemicals Jagal Group | 2014
(Major Shareholdings) Tata Consultancy Services Tata Steel Tata Motors Tata Power Tat Comminications Tata Chemicals Tata Global Beverages Indian Hotels Titan Voltas Tata Elxsi Trent Tata Investment Corporation Tata Teleservices Tata International Tata AIG General Insuran Cecompany Tata AIG Life Insurance Company Tata Sky Tata Asset Management Tata Advanced Systems Tata Capital Tata Realty And Infrastructure Tata Petrodyne Tata Housing Tata Consulting Engineers Infinit Retail Tata Business Support Services
50% shareholding
Tata Industries Limited (Major Shareholdings) Tata Advabced Materials Tata autoComp Systems Tata Industrial Services Drive India Enterpride Solutions Advinus Therapeutics
188
Brand Architecture
GE Brand Driver
General Electrics
GE INFRASTRUCTURE GE COMMERCIAL FINANCE GE INDUSTRIAL GE HEALTHCARE GE CONSUMER FINANCE NBC UNIVERSAL (CNBC EUROPE)
Products & Services Infrastructure Finance Industrial Healthcare Media
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189
Brand Architecture Berkshire Hathway
Insurrance
Utilities
Manufacturing, Service & Retail
Finance & FinancialProducts
Products & Services Insurrance Utilities Manufacturing, Service & Retail Finance & Financial Products
Types of Companies under Berkshire Hathaway Fully Owned or Majority Holdings Subsidiaries minority holdings Common stock holdings Other Investments
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190
Brand Architecture Jagal Group
Jagal Group E&P
O & G Services
Real Estate & Infrastructure
Jagal Operations
Brand Architecture Type: House of Brands Services & Products: E&P, O&G, Assets Management (Real Estate), Construction, Technology, Operation Type of Companies: Fully Owned, Joint Ventures Jagal Group | 2014
191
Executive Summary
The objective of the research is to understand Jagal’s position in the market as well as the context of its competitors, industries and the overall Nigerian business eco-system. We analysed these findings on a group level as well as on a sector by sector basis that includes Oil and Gas, FMCG (Medicated Products), Construction and ICT (Data Centers). We also conducted a field research to gauge Jagal’s brand equity and brand awareness with its customers. The Nigerian market being one of the most populous in Africa has a high investment potential in terms of natural resources and low cost labor pool, however much of the market potential has not been realized due to impediments such as inadequate infrastructure, restrictive trade policies and corruption.
better leverage external investment opportunities and other well performing sectors such as agriculture, communication and retail, which are the highest contributors to the Nigerian GDP. The rebuilding of the infrastructure is expected to strongly affect growth of the construction industry, growth is estimated at 12% per annum. Group On a group level, the focus is still on the commercial and operational aspects of the industry, where the key drivers of controlling the market are related to the diversification of the offerings and revenue growth. There is a crucial need for differentiated branding on the corporate group level.
Previously the market has largely relied on its Oil and Gas industry, however more recently the growth of this market has slowed down to 1% per annum.
Through competitive analysis we were able to conclude that the economic power of branding is still not fully exploited in Nigeria, on both group and corporate levels. We can find clear gaps between the preferred brands such as Dangote and the remaining key players in this segment.
Government initiatives to improve infrastructure and weak power supplies have been initiated to
In assessing the basic principles of modern branding, after reviewing Jagal’s vision and
Jagal Group | 2014
mission and taking into consideration the Nigerian market, we can assert that Jagal’s brand equity is relatively weak. However a clearly defined structure and visual presence, can raise Jagal’s brand awareness and take advantage of weak competitor branding. Oil & Gas The Oil and Gas industry plays a pivotal role in the Nigerian economy, it accounts for about 14% of the country’s GDP. Presently, the NNPC consists of JVCs with six International oil companies and one indigenous oil company. Shell which accounts of about 40 percent of Nigeria’s total oil production, Elf, Agip, Chevron, Mobil, and Exaco Overseas are the other five major companies. Among Shipyards, Nigerdock has by far the highest saliency and the highest brand equity, it is also the best recognized Jagal offering. In terms of Free Zones Integrity, value and ease of doing business – are the main drivers. There is high awareness level for SIIFZ (Snake Island Integrated Free Zone). Onne Oil & Gas and Lekki also hold high equity. 2
Executive Summary
Aviation In the aviation industry Aero has the highest brand awareness, but this is most likely due to the fact that they offer commercial services. Bristow Helicopters have a strong brand image as they are most trusted, most likely to be used and recommended. In terms of visual image positioning Caverton has a strong advantage as the brand is strengthened by a unified communication that includes, a quality website that projects a consistent image and transparency, which is associated with high international standards and knowhow. There is low overall awareness of Atlantic Aviation as a corporate brand, better integration as part of the Jagal brand is expected to improve these results. ICT (Data Centers) The sector is facing significant infrastructure issues due to low internet penetration, problems with power supplies and security issues. Due to these problems only 3 to 4 data center currently fully operational in Nigeria, with two new centers of which one is Tier 4 on the horizon.
Jagal Group | 2014
Some Oil and Gas and financial institutions have their own data centers, but are finding them too expensive to manage. Recently, companies are securing their own databases abroad, but are facing challenges in connectivity and reliability. Main One has the highest brand awareness in the industry, followed by Integrated Data Servies Ltd. Rack Center ranks fourth, after West Africa. Real Estate & Construction is one of the fastest growing sectors. Government initiatives, population growth and urbanization contribute to 12% growth in the sector. Construction, Development and Real Estate contribute to $60bn, almost 5% to the GDP. Many of the larger construction companies use heritage and enduring presence in the market to build trust. Julius Berger has a strong product offering and brand equity with a favorable reputation in the market and unified visual presence of its brand. The company’s business practices are based on international standards that benefit from transparency and solid integrated project management.
FMCG (Medicated Products) Jagal Pharma has low awareness among medicated soap users but the brand is ahead of Tura and Givanas in terms of brand equity. The main and most important Category Drivers to customers are meeting customer needs, good value, and a good reputation. Unilever and Pfizer have a high brand awareness in the market, Unilever, RB and Godrej also have a strong online presence with well developed international websites which further aid in giving the perception of strong brand. Popular brands such as Unilever and RB have repositioned their brand away from germ fighting into the health segment. Tura (Orange Group) being a local brand, competes directly with Tetmosol (Jagal Pharma) in the local category but has lower brand equity.
3
Executive Summary
Conclusion Jagal as a brand possesses the DNA of a conglomerate in terms of sector and business diversification but also has attributes of a holding company, which are joint ventures in where Jagal is not involved directly in the operations of the companies. Jagal lacks a coherent structure and demonstrates a clear gap between the brand and the subsidiaries’ vision. The relationship between the master brand and its sub companies is not translated into a unified culture. Most companies have independent culture related to their own image and business industry. Research highlights Nigerdock as the strongest brand among Jagal’s Businesses. Jagal’s current positioning as a conglomerate (Specialized or Non Specialized) is still flexible and able to stretch without compromising the essence of the master brand. This is mainly due to the overall low awareness of the Jagal brand in the market.
Jagal Group | 2014
4
Jagal Group Development & Strategy Phase
Input for Brand Strategy
The Nigerian local content act has been beneficial for local oil & gas companies. It has proved to be an effective tool to empower local players and give them a chance to compete and to grow their offerings, develop capacities and gain industry knowledge.
Jagal group is looking to leverage the act’s added values to the local companies by re-focusing and re-structuring in a way that will attract international Oil & Gas companies interested in solid partnership in Nigeria through a Jointventure model.
The Act changed the dynamism of competition where IOCs were controling the industry and controlling most of the oil & gas lucrative and logistical segments to become operationpartners with indigenous companies.
Our brand Audit proved that Jagal has the DNA of a Multi-Industry conglomerate in terms of positioning and group structure (Majority of subsidiaries are fully owned / Diversified portfolio / Full Involvement in key operations), nevertheless
Jagal Group | 2014
Jagal brand architecture lacks transparency and unity in terms of offerings and business focus and does not have an efficient arrangement to integrate JVs without affecting their current master brand and sub-brands. Jagal brand is subject to internal and external dynamics that will help us understand further the eco-system of the brand and craft the optimal positioning based on the 6 defined pillars outlined in the discovery phase.
6
External & Internal Dynamics External Dynamics Local Content
Internal Dynamics Indigenous 100% Nigerian
People Diversity, Expertise, Performance Culture
Leadership Operational Excellence, Credibility
Oil & Gas
Economic Growth Consumer Products, Multi-Industries
Untapped Markets Data Centers,Technology
Weak Competitions Corporate Branding
Vision Growth, Corporate Governance
Responsibility Integrity, Community Focus
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Conglomerate to a Conglomerate Holding
Conglomerate
Holding
A conglomerate is defined as a large company that owns smaller ones and is involved in the operation.
A holding company is defined as a company that invests in several companies and is not involved in its operation.
Attributes / Characteristics Strategy Leads Portfolio Full Business Knowledge Operational Control Focus on Fundamentals Growth Driven Branded House Architecture
Jagal Group | 2014
From a Conglomerate to a Conglomerate Holding
Attributes / Characteristics Portfolio Leads Strategy Opportunity Driven Focus on Financial Performance Management Control Profit Driven House of Brands Architecture
8
Conglomerate to a Conglomerate Holding
Conglomerate
Holding
A conglomerate is defined as a large company that owns smaller ones and is involved in the operation.
A holding company is defined as a company that invests in several companies and is not involved in its operation.
Attributes / Characteristics Strategy Leads Portfolio Full Business Knowledge Operational Control Focus on Fundamentals Growth Driven Branded House Architecture
From a Conglomerate to a Conglomerate Holding
Attributes / Characteristics Portfolio Leads Strategy Opportunity Driven Focus on Financial Performance Management Control Profit Driven House of Brands Architecture
Now Jagal Group | 2014
9
Conglomerate to a Conglomerate Holding
Conglomerate
Holding
A conglomerate is defined as a large company that owns smaller ones and is involved in the operation.
A holding company is defined as a company that invests in several companies and is not involved in its operation.
Attributes / Characteristics Strategy Leads Portfolio Full Business Knowledge Operational Control Focus on Fundamentals Growth Driven Branded House Architecture
Now Jagal Group | 2014
From a Conglomerate to a Conglomerate Holding
Attributes / Characteristics Portfolio Leads Strategy Opportunity Driven Focus on Financial Performance Management Control Profit Driven House of Brands Architecture
Growth Shift 10
A “conglomerate holding� is a hybrid model that shares and combines characteristics and attributes from both Conglomerates and Holdings, one of the best examples of successful conglomerate holdings is Warren Buffett’s Berkshire Hathaway. The structure of this new hybrid model will allow a flexible stretch for the new brand positioning and will require a customized brand architecture that can combine the operational and non-operational branches of the group as well as a clear relation-model highlighting the new core focus and the non-core investments, without diluting or affecting the master brand.
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Six Pillars for Positioning
As outlined in the discovery phase, there are 6 pillars for positioning a corporate brand. The 6 pillars follow a systematic approach to make sure the brand has a consistent image, message and identity at all time.
Brand Building Focus
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Architecture
Brand Management Identity
Resonance
CR
Performance
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Focus
What needs to be clearly defined in Jagal Positioning? Jagal Corporate Model
Conglomerate, Holding, Conglomerate Holding
Jagal Core Business Specialty
Energy, Construction, Investments, Oil & Gas etc.
Jagal Origin
Nigerian, African, International, etc.
Focus
Architecture
Focus is the corporate business specialty and main industry(ies) that defines the brand initial and main positioning and business offerings. Focus also includes the essence of the brand in terms of nationality & operational role. Jagal Group | 2014
Identity
Resonance
CR
Performance
Conglomerate Holding + Oil & Gas + Nigerian
Jagal is a Nigerian conglomerate holding that operates leading energy businesses and manages a diversified portfolio of investments.
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Brand Architecture
Jagal Group
Jagal’s Conglomerate Holding brand model should serve the needs of the positioning in terms of clarity and offering spectrum. Jagal has been divided into two key functions, catering to its business Investments and Energy joint ventures. These 2 main axis highlight the core business of the new brand and the secondary /non-core offerings.
SIIFZ
Afrikdelta Marine Ltd
Jagal Nigeria Limited
Skillbase
Jagal Ventures Limited
Jagal Pharma Limited
Atlantic Aviation Ltd
Nigerdock Nigeria Plc
Rack Centre Ltd
SIMCO
FOPWAL
Movamo Court Ltd
Nigerstar7
SIPEC
Jagal Limited
Focus
Architecture
Architecture is the corporate/ master brand eco-system. It is the way in which the brands within a conglomerate/group’s portfolio are interlinked, and differentiated from, one another.
Jagal Group | 2014
Identity
Resonance
CR
Performance
Energy + Investments Core Investment Non-Core Investment
Jagal is a Nigerian conglomerate holding that operates leading energy businesses and manages a diversified portfolio of investments.
14
Brand Architecture
A Hybrid Model for a Conglomerate Holding Brand Jagal is evolving in the way it does business. The group is moving towards a focused, hybrid positioning model with growth in mind. The change requires a brand architecture that accommodates the shift and adapts to the strategic brand architecture assessment model developed by Brand Lounge. The new brand architecture is flexible and easy to communicate to Jagal internal and external stakeholders.
Jagal Group | 2014
15
Jagal Brand
An urgent need for an architecture that facilitates the integration of a common culture that is applied across all businesses and subsidiaries.
Architecture Model
Culture
An urgent need for an architecture that is flexible and fluid enough to integrate future and current JVs, Operations and Startups for the short, medium and long haul.
Business Goals
An urgent need for an architecture that takes into consideration the different types of businesses and their competition dynamics while adding value to the master brand.
Jagal Group | 2014
Brand Equities & Positioning Stretch
Brand Architecture Assessment Model
Competition Dynamics
Target Market
An Urgent need for an architecture that can build brand Equity for Jagal as a master brand without weakening their Strong subsidiaries. Architecture should also have clear brand positioning to identify flexibility of the company’s offerings.
An urgent need for an architecture that can communicate to a wide market spectrum and multiple stakeholders.
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Jagal Brand
Architecture Model
An urgent need for an architecture that is flexible and fluid enough to integrate future and current JVs, Operations and Startups for the short, medium and long haul.
Brand Equities & Positioning Stretch
Business Goals t A shift towards total focus on building joint ventures mainly in the oil & gas sector without dropping remaining businesses.
An Urgent need for an architecture that can build brand Equity for Jagal as a master brand without weakening their Strong subsidiaries. Architecture should also have clear brand positioning to identify flexibility of the company’s offerings.
t Oil & gas as a core sector and main focus for Jagal. t Ability to grow offerings without overshadowing subsidiaries and partners brands. t Create a flexible and clear stretch for the brand positioning that can add value to the master brand.
Jagal Group | 2014
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Brand Architecture
Jagal brand architecture organizes its key offerings and clearly defines the core business breadth and depth for the target audiences.
Jagal
Jagal Group | 2014
Master Brand
Jagal Energy
Jagal Investments
Jagal Energy is the integrated energy solution provider of Jagal.
Jagal Investments is the diversified portfolio of investments of Jagal.
Core & Secondary Focus Brands
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Brand Architecture
Jagal
Master Brand
Core & Secondary Focus Brands
Jagal Energy
Upstream
Midstream
Jagal Investments
Infrastructure
Technology
Real Estate
Construction
Function Brands
Wellness
Subsidiaries / Independent brands
Face to the Market Jagal Group | 2014
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Brand Architecture Jagal
Master Brand
Jagal Energy Upstream
Midstream
Jagal Investments Infrastructure
Nigerdock
Skillbase
SIIFZ
Nigerstar7
Atlantic Aviation
SIMCO
FOPWAL
Afrikdelta Marine
SIPEC
Jagal Group | 2014
Core & Secondary Focus Brands
Technology
Real Estate
Rack Center
Property Company
Construction Construction Company
Function Brands
Wellness Tetmosol
Eleko Close
Subsidiaries / Independent brands
Movamo Court Oregun Properties
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Brand Architecture
There are 4 levels of the Jagal brand architecture. They work together to clearly communicate the Jagal Brand, businesses, and offerings.
Level 1
Jagal Master Brand
Level 2
Energy & Investments (Primary & Secondary Focus)
Level 3
Specific Industry Segments (Functions)
Level 3 is elastic and may expand horizontally into other industries.
Level 4
Specific Businesses & Independent Brands Operating within Industry Segment
Level 4 is elastic and may expand vertically into more businesses within a particular industry.
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Competition Dynamics Jagal
Jagal Energy Upstream
Midstream
Master Brand
Core & Secondary Focus Brands
Jagal Investments Infrastructure
Technology
Real Estate
Construction
Function Brands
Wellness
Subsidiaries / Independent brands
Segment level competition High
Moderate
Low
Subsidiaries Affecting Function Brand Subsidiaries Affecting Core Brand Subsidiaries Affecting Master Brand Jagal Group | 2014
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Competition Dynamics Jagal
Jagal Energy Upstream
Midstream
Master Brand
Core & Secondary Focus Brands
Jagal Investments Infrastructure
Technology
Real Estate
Construction
Function Brands
Wellness
Subsidiaries / Independent brands
Segment level competition High
Moderate
Low
Subsidiaries Affecting Function Brand Subsidiaries Affecting Core Brand Subsidiaries Affecting Master Brand Jagal Group | 2014
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Target Market Communicate to Community
Jagal
Master Brand
Communicate to Employees
Communicate to Businesses
Jagal Energy Upstream
Midstream
Core & Secondary Focus Brands
Jagal Investments Infrastructure
Technology
Real Estate
Construction
Function Brands
Wellness
Subsidiaries / Independent brands Communicate to Businesses Communicate to Employees Virtual Brand Umbrella / Departmental Function Brands
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Jagal Brand Platform Building a Culture of Excellence
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Culture Jagal
Jagal Energy Upstream
Midstream
Master Brand
Core & Secondary Focus Brands
Jagal Investments Infrastructure
Technology
Real Estate
Construction
Function Brands
Wellness
Subsidiaries / Independent brands
Decentralized Operational Culture
Decentralized Operational Culture
Brand Essence Shared Values
Jagal Group | 2014
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Extracting the Essence of Success Jagal 3Ps Model
People are the Key ingredients and the cornerstone of Jagal success story. People are our employees, our community, our clients and our families and we are dedicated to improve and protect their lives and the world they live in.
People
Partnership
We believe in the power of partnership to create positive impact on all stakeholders. Our partnerships are built on strong fundamentals and common vision towards success and growth.
Profit
Profit for Jagal is about maximizing social, emotional and financial returns. It’s beyond the financial gain and more about the direct impact of changing the lives of all stakeholders and the Nigerian community. Jagal Group | 2014
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Brand Architecture
Jagal People
Partnership
Master Brand
Profit
Core & Secondary Focus Brands
Jagal Energy
Upstream
Midstream
Jagal Investments
Infrastructure
Technology
Real Estate
Construction
Function Brands
Wellness
Subsidiaries / Independent brands
Jagal Group | 2014
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Jagal Brand Personality MindMap Brand Personality is the set of human traits associated with Jagal brand. These traits are symbolic and serve a self-expressive function. They are a reflection of the brand essence and are formed and influenced by any direct and indirect brand touchpoints. Using a MindMap framework, we have developed a set of traits that combine the symbolic nature of the brand with utilitarian nature of the brand and come across the 3 components of the brand essence or what we defined as: Jagal 3Ps.
People
Partnership
Profit
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Brand Values Jagal Corporate Values Brand values represent the belief outline of Jagal and reflect the key messages that should be promoted internally and externally. Values are not created, they are core constituents that the brand possess and that govern our reputation and relationships. Jagal brand values answers the following questions and are:
What do we believe in? What do we want to convey? What is important to us? What are we committed to?
Jagal Group | 2014
Leadership Accountability Excellence Focus Safety Resilience Energy Integrity Respect
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Brand Values Jagal Corporate Values Brand values represent the belief outline of Jagal and reflect the key messages that should be promoted internally and externally. Values are not created, they are core constituents that the brand possess and that govern our reputation and relationships. Jagal brand values answers the following questions and are:
What do we believe in? What do we want to convey? What is important to us? What are we committed to?
Jagal Group | 2014
Leadership Accountability Excellence Focus Safety Resilience Energy Integrity Respect
31
Brand Values Jagal Corporate Values Brand values represent the belief outline of Jagal and reflect the key messages that should be promoted internally and externally. Values are not created, they are core constituents that the brand possess and that govern our reputation and relationships. Jagal brand values answers the following questions and are:
What do we believe in? What do we want to convey? What is important to us? What are we committed to?
Jagal Group | 2014
Leadership Accountability Excellence Focus Safety Resilience Energy Integrity Respect
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Brand Values Jagal Corporate Values Brand values represent the belief outline of Jagal and reflect the key messages that should be promoted internally and externally. Values are not created, they are core constituents that the brand possess and that govern our reputation and relationships. Jagal brand values answers the following questions and are:
What do we believe in? What do we want to convey? What is important to us? What are we committed to?
Jagal Group | 2014
Leadership Accountability Excellence Focus Safety Resilience Energy Integrity Respect
33
Brand Values Jagal Corporate Values Brand values represent the belief outline of Jagal and reflect the key messages that should be promoted internally and externally. Values are not created, they are core constituents that the brand possess and that govern our reputation and relationships. Jagal brand values answers the following questions and are:
What do we believe in? What do we want to convey? What is important to us? What are we committed to?
Jagal Group | 2014
Leadership Accountability Excellence Focus Safety Resilience Energy Integrity Respect
34
Brand Values
Brand values represent the belief outline of Jagal and reflect the key messages that should be promoted internally and externally. Values are not created, they are core constituents that the brand possess and that govern our reputation
and relationships. They are derived from the brand essence and they connect heart and soul to Jagal 3Ps. Jagal brand values answers the following questions and are:
What do we want to convey?
What are we committed to?
What is important to us?
What do we believe in?
Leadership
Excellence
Accountability
Dynamism
Leadership is about mastering the craft, clarifying the vision and positioning our brand. It’s a continuous process that reaches all Jagal’s stakeholders and inspires them to perform with a winning attitude.
Excellence is the drive to perform at the highest standards with a zero tolerance attitude. It’s the heart of our culture and success story and the main ingredient for our growth from top management and down.
Accountability is about 2 key elements: Transparency in terms of corporate governance and people management and Responsibility in terms of social engagement and empowerment. It’s our pledge to operate with integrity while taking into consideration the needs of our people, partners and communities.
Dynamism is about great energy, power and capabilities, it’s our competitive advantage and our belief that the only constant is change. It is the route for growth, positive transformation and strategic adaptation to new markets trends and dynamics.
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Leadership
Accountability
Excellence
Dynamism
L.E.A.D Values
Jagal Group | 2014
36
What is Jagal’s Identity?
Jagal Identity should reflect a modern look & feel that embodies the commitment for growth and represent the vision of the leadership team of being a symbol of corporate success. It should also reflect positiveness towards the future of the Nigerian people as individuals and as
communities. The brand identity should also represent excellence, transparency and quality by embracing the mission to perform with excellence. Jagal’s identity should also emphasis on the Energy in terms of business focus and in terms of attitude and character.
Modern + Positive + Authentic + Quality + Excellence + Transparency + Energy Focus
Architecture
Identity
Resonance
CR
Performance
Identity is the visual impact and differentiation in terms of the brand Look & Feel consistency and modern design practice.
Jagal Group | 2014
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Building a Brand with Communication in Mind
BEC Framework Business to Business
One of the most challenging factors while building a brand is to be able to build and position a brand within the right audience. Our unique BEC framework is a key component to develop Jagal as a distinctive brand in the Nigerian and African Market. The BEC framework is about
identifying the main communication channels for the most important audience of the brand. As a group / corporate brand the multidimensional communication platform defined in our BEC Framework will clearly separate Jagal from competitors.
Business to Employees Business to Community Brand Management
Focus
Architecture
Identity
Resonance
CR
Performance
Resonance is the brand awareness and how it impacts the market audience in terms of brand knowledge and familiarity.
Jagal Group | 2014
38
Building a Brand with Communication in Mind
BEC Framework Business to Business
One of the most challenging factors while building a brand is to be able to build and position a brand within the right audience. Our unique BEC framework is a key component to develop Jagal as a distinctive brand in the Nigerian and African Market. The BEC framework is about
identifying the main communication channels for the most important audience of the brand. As a group / corporate brand the multidimensional communication platform defined in our BEC Framework will clearly separate Jagal from competitors.
Business to Employees Business to Community Brand Management
Focus
Architecture
Identity
Resonance
CR
Performance
Brand Responsibility is the social, ethical and environmental impact of the brand and how the target audience perceives and reacts to it.
Jagal Group | 2014
39
Building a Brand with Communication in Mind
BEC Framework Business to Business
One of the most challenging factors while building a brand is to be able to build and position a brand within the right audience. Our unique BEC framework is a key component to develop Jagal as a distinctive brand in the Nigerian and African Market. The BEC framework is about
identifying the main communication channels for the most important audience of the brand. As a group / corporate brand the multidimensional communication platform defined in our BEC Framework will clearly separate Jagal from competitors.
Business to Employees Business to Community Brand Management
Focus
Architecture
Identity
Resonance
CR
Performance
Performance is beyond the brand meaning and image, it is its ability to fulfil measurable financial contribution and success to the business as a whole.
Jagal Group | 2014
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Building a Brand with Communication in Mind BEC Framework Business to Business
Jagal master brand communicating corporate values and strategic guidelines for potential Clients / JV Partners / Investors
Business to Employees
Jagal master brand communicating corporate values and strategic vision through a well defined employer branding framework for all Subsidiaries to highlight the culture of excellence
Business to Community
Jagal Master brand communicating corporate values and social initiatives to the betterment of the Nigerian community. B2C
Jagal is focused on people empowerment for the advancement of the Nigerian community B 2 E by cultivating leadership and developing a culture of excellence. Jagal is also focused on
building strategic partnerships that aim to achieve sustainable growth and commercial success for all stakeholders. Jagal Group | 2014
B2B
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Jagal Positioning Jagal is a Nigerian conglomerate holding that operates leading Energy businesses and manages a diversified portfolio of investments. By cultivating leadership and developing a culture of excellence, Jagal is dedicated to empowering people, and building strategic partnerships that aim to achieve sustainable growth for the advancement of the Nigerian community.
Jagal Group | 2014
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Jagal Group Brand Identity Creation & Design
Brand Positionning Jagal is a Nigerian conglomerate holding that operates leading energy businesses and manages a diverse portfolio of investments. By cultivating leadership and developing a culture of excellence, Jagal is dedicated to empowering people, and building strategic partnerships that aim to achieve sustainable growth for the advancement of the Nigerian community.
Building a Culture of Excellence
Origin
Nigeria
Culture
Excellence
Focus
Energy
Values
L.E.A.D Partnership
Essence
People Profit
Logo Build Up Inspiration
The diamond symbol, triangle symbol and similar motifs that form a construction of other (more complex) symbolic designs occur in every era, culture, religion and esoteric sect. Overwhelmingly, the diamond symbol or the triangle symbol motif expresses itself in terms of clarity, ascension and excellence. Not of the ordinary sort of excellence though. We speak of a Legacy of Excellence that transcends the banalities of our everyday realm.
Legacy of Excellence
JAGAL | 2014
Logo Build Up Inspiration
Inspired from Jagal’s brand architecture and building on the aspect that Jagal is a conglomerate holding of businesses through 2 main focuses (Energy + Investments), we can only see excellence cascaded through our sectors and subsidiaries. We explored a unique shape that overlays the 2 focuses and intersects with the brand values and brand essence to form an abstract diamond type of structural emblem.
JAGAL | 2014
Excellence in
Excellence in
Energy
Investments
Business
Logo Build Up Inspiration
Merging our two focus brands based on Jagal values where the intersecting diamond represent our four L.E.A.D Values.
Leadership
Excellence
L.E.A.D Values
Accountability
JAGAL | 2014
Dynamism
Logo Build Up Inspiration
The whole structure and brand values stand on a triangle that represents our brand essence.
Partnership
People
Profit
Brand Essence
JAGAL | 2014
Logo Build Up Inspiration
Putting all the above together, we unsharpened the edges to represent the dynamism of our brand.
Energy
L.E.A.D Values
Brand Essence
JAGAL | 2014
Investments
Logo Build Up Inspiration
A well balanced symetric shape has been created.
JAGAL | 2014
Logo Build Up Typography
An elegant simple sans serif font was chosen carefully to match our emblem structure. We also exchanged the «L» of Jagal with a flipped «J» to give the logo a symetrical look synonymous with our emblem.
JAGAL | 2014
Jagal
Logo on Grid
9x
6x
x
Jagal Brand Architecture
Jagal
Master Brand
Core & Secondary Focus Brands
Jagal Energy Exploration & Production
Oil & Gas Services
Jagal Investments
Infrastructure
Technology
Real Estate
Construction
Health, Hygiene & Home
Function Brands
Subsidiaries / Independent brands
JAGAL | 2014
Jagal Brand Architecture
The colors we chose were inspired from the nature of Jagal Business sectors. The red representing the energy which is our core business focus, and the blue as a corporate color also inspired from the energy business.
JAGAL | 2014
Jagal Brand Architecture
Our function brands logo colors where derived from each core brands. The orange and yellow were derived from the Jagal energy red, and the blue to greenish tonality of the rest of our function brands are inspired from Jagal investments blue.
Exploration & Production
Oil & Gas Services
Infrastructure
Technology
JAGAL | 2014
Real Estate
Construction
Health, Hygiene & Home
Exploration & Production
Oil & Gas Services
Infrastructure
Based on our function brands color coding, we combined all the colors to come up with a colorful pattern that represents Jagal Dynamism
Technology
JAGAL | 2014
Real Estate
Construction
Health, Hygiene & Home
Jagal Brand Architecture
Exploration & Production
Oil & Gas Services
Infrastructure
Technology
Real Estate NEW BRAND
JAGAL | 2014
Construction NEW BRAND
Health, Hygiene & Home NEW BRAND