On Demand Plating Line Technical Advice-Service

Following another successful and rewarding year helping client’s realise a number of significant projects we look forward to this trend continuing through 2023 as we commence the eight year of assistance since our advice service was launched. Therefore Plating-LineAdvice had no hesitation in booking again for the next Surface World show once more being held at the NEC in October 2023.

One of the aspects of our offer that was again very well received at the 2022 show was our range of bespoke technical advice Service and Support Plans, reports Will Green.

Whilst similar advice services exist specifically for the chemical processes used in surface treatment, we find generally there is a lack of provision in the industry of independent technical support on the engineering design aspect of specialised plating equipment.

We think this lack of provision may be due to perhaps a perceived intermittent need for engineering advice of this type due to plant upgrades or capital expenditure only happening periodically whereas the chemical process is in continuous use.

For the same reason many processing companies will have full time in house chemical support but cannot justify

The engineering support that does exist in the industry is often supplier oriented in support of increasing sales of a particular product so cannot always be considered fully independent.

The Service and Support Plans offered by Plating Line Advice give the benefit of on demand access to specialist independent technical advice at a fraction of the cost of a permanent in house alternative. Costs are known and agreed in advance and divided into equal monthly instalments over the period of the service and support agreement. The support however is drawn down on demand as required by the particular project timescale and complexity of requirements. This arrangement makes budgeting simple as the costs are the same each month and relatively low.

In addition to the on-demand aspect regular periodic site inspections are built in to increase confidence and maintain operational efficiency.

Annual Service and Support Plan Examples Gold

40 days of onsite plus remote telephone and internet support. Suitable for organisations planning major capital investment or those who have multiple process line installations.

Silver

20 days of onsite plus remote telephone and internet support.

Suitable for organisations planning both capital investment or upgrades to existing facilities.

Bronze

10 days of onsite plus remote telephone and internet support. Suitable for organisations planning some capital investment or upgrades to existing facilities.

The above are indicative examples and support plans are tailored to meet the needs of each individual organisation both in agreement duration and number of days required.

Feedback from our clients on previous projects:

“We couldn’t have done it without you”

- Project Manager

“That is the best technical specification we have ever sent out”- Works Engineer

“You should have charged more”Divisional Manager

“We need Will to be involved in this project” – Plant Manager

All projects are carried out subject to complete confidentiality.

We have offices in both the West Midlands and the South West “Peace of Mind through Confidence”

Contact: Will Green FIMF

E: will@plating-line-advice.com

T: +44(0)7481 322263 www.plating-line-advice.com

Visit us on Stand E18 at Surface World 4th & 5th-October 2023

NEC Birmingham UK