HILLARY YAP BA.Industrial design +886 963805525
ABOUT CURRICULUM VITAE Born in Singapore 18/09/1993, living and staying in Taiwan since 2015.
EDUCATION National Taiwan University of Science & Technology BA. Industrial Design
2015 - 2018
Singapore Polytechnic Dip. Experience & Product Design
2011 - 2013
RECENT WORKS SparkAmplify inc. UIUX Designer
2019 - 2020
TRANS-ACTION 第六屆 跨界超越競賽 Bookstorming, Gold winner (冠軍）
2019 - 2020
https://www.transactiontaiwan.org/news/%20transacion
HILLARY Hilly Hills
葉憶萱
New Taipei District 24142 Hillary.yap@gmail.com +886 0963805525
Other WORK EXPERIENCES Product Design | FARM x TriggerHappy (Singapore) Apart from daily project management, conceive new product concepts & designs, mock ups plus prototype testings. Meet with potential clients, suppliers and manufacturers to determine fit, form, function for various projects. Support marketing in packaging development, product photography for online catalogue and shopfront curation.
2014 - 2015
Product Design Intern | OOOMS (Netherlands) Responsible for engaging new potential clients. Synthesize and develop new product ideas in the form of sketch and prototyping.
2013
Craft Project: ARTISANS (Vietnam) Collaborated with locals in Danang to understand their craft, afterwhich came up with entrepreneurial schemes alongside creative products to boost sales to help them have better income.
2012
Design Intern | S U P E R M A M A (Singapore) Involved in managing shopfront curation, engage in weekly brainstorm session for new in-house products
2012
EXHIBITIONS / CO-CURRICULAR HPX Book clubs x side projects
2019
Hashtag | Joint-schools Design Graduate Exhibition Graduation Show
2018
Taipei Arts Festival 2017 Artificial Dream, Yachi
2017
Taiwan Tech. Design Week 2016 Digital Planting , Cacto
2016
Taiwan Tech. Design Week 2015 Model Showcase
2015
Completed: Information architecture 100 , Actionable Gamification
CONTENTS PROJECTS
Apps SparkAmplify Intelligent Media outreach app (web) SuperSenior Online platform for seniors Medical Designs BackUP MonkeyBar Gardening Designs Cacto Gardening Tool Digiplant Digital planting, game, air refreshener
OTHERS
Internships
SUPERMAMA FARM x TRIGGERHAPPY OOOMS Exhibition & Workshops
ARTISANS | Maison d objet Exhibition Yachi NTUST Design week City Science Mobility++ Workshop #HashTag
Work Showcase
01
SparkAmplify Intelligent Media Outreach
Category | User Interface Design, User Experience Design Material | Digital Designer | Hillary yap Duration | 4 months
SparkAmplify is a Digital PR Saas Platform helping clients maximise their media exposure. My role as a UIUX Designer at SparkAmplify was to continually ideate, prototype, test and seek out insights for existing and upcoming features in the platform.
BETA
Overview The initial goal was to enhance the Onboard process for new users on SparkAmplify’s web-based platform, to increase the pick-up rates of this service. However, further research shows that the flow amongst individual features was the cause of leakpoints. In this case study, i’ll showcase my UX workflow on finding the problematic areas and how they are resolved.
Highlights: · Mapping out wireflow to examine platform userflow · Observation & User interviews to collect platform insights · Team communication to implement changes for the better · Solution explained
Background study:
The PR industry VS SparkAmplify’s story A PR executive role is to fulfill the journalist’s requirement for news while enhancing the client’s image in the public eye. Ultimately, generating positive media coverage for their clients. A typical PR’s Job includes: - Spending a lot of time cultivating and building relationships with journalists and other members of the mass media - Drafting eye-catching press releases, and sending it to targeted members of the media (aka outreach) - Finding the hook that makes a dull story interesting - Preparing Press kits for media follow-ups - Arranging interviews and responding to press requests Chien, the founder of SparkAmplify realized how expensive and frustrating the repetitive process of building relations with the media was without a PR. Thus he set out to revolutionise the PR industry by digitalizing the work process of gaining a press coverage.
Mental model study:
Managing relations with the media
Pitch Story ideas, Press Release & Press Kits
Phone calls
Notepad
Video calls
Notebook
Messaging apps
Arrange interviews & press requests Global Time converters Venue inspection
Laptop
Sound system
Emails
Tablet
Venue layout
Follow ups
Meetups
email management tools
Coffee Cafe Appointments Schedules
content management tools
Digital Reminders Email Phone calls messaging apps
Digital files Newspapers Digital news hubs
Studying the current tools used by PRs provided me with insights on what they have to deal with daily in their job.
A mental model is how you think something will work, based on your learning and experience.
Original platform design:
This is how SparkAmplify works
SparkAmplify was built to serve as a communication platform that recommends the Our goal is to help companies to increase their success of getting press coverage. company marketers, who may or may not have PR experience, a chance to focus o Below are the 4 main features which makes up SparkAmplify.
Profile
Connect
Purpose:
Purpose:
Profile is designed to work as a visual presskit for Journalists to follow up on Companies (brand). Saving both parties time on consolidating files.
Our vast database of Journalist profiles gives our users a headstart on building a relationship with medias from their niche.
e right group of journalists. . This is achieved by giving a head start to on building a relationship with journalists.
Outreach
Dashboard
Purpose:
Purpose:
Outreach encompass the process of auto-generating an outreach mail, supporting PR newbies with getting in touch with the media & PR marketers.
Dashboard help users keep track of their outreach progress and responses. With CTA buttons like [addopeners] users can quickly perform drip-campaign mail systems.
Project brief:
This wireflow is a combination of wireframe and flowchart, documenting the workflow and screen designs when there are few pages that change dynamically.
There’s a problem, Users weren’t using it The features sounded perfect to the team, but the platform usage by users showed otherwise. I analyzed and observed our backend administrative dashboard that SparkAmplify was experiencing usage drops and incompletion in various task flows. This is not a good sign as a bad user experience could be costly for a startup. To begin understanding what our users are thinking and feeling, I began user research on our whole platform process beginning from the onboarding process.
Profile page - Onboard tutorial
Pop-up showing users the necessary steps to complete this tutorial upon login.
Profile page
Profile page
Purpose of Task 1: Complete basic info in Profile
For interested Journalists to have a deeper understanding of the brands.
Hypothesis I felt that the original tutorial tasks did not fully communicate how the platform could be & should be used, plus the red dot wasn’t intuitive enough, making it seem like it appears randomly. I needed to know what others felt, and wanted to know how they would navigate through the platform to leverage on SparkAmplify’s features. Thus, I begin looking for users to conduct observation & interviews.
1st Red dot prompts users to complete basic background info of their company.
2nd Red dot only ap after users inp Connect page
Purpose of Task 2-3: View & Add Journalist to Outreach list
To let users learn about the Journalist & their writing styles.
Tutorial complete an Campaign wh
ppears at [Product feature] put into [About us].
nd users will start Outreach hen [Go] is clicked.
SparkAmplify’s Onboard userflow Users who signed up the first time would be introduced to a 3-step onboarding process. The goal is familiarise new users with the process of Profile > Connect > Outreach and their purpose to allow new users to start communicating with their preferred journalists as soon as possible.
Profile page
Profile page
Tutorial’s progress bar lights up to indicate 1st taask complete. Connect page
Connect page
4th Red dot hints users to add media into their outreach list.
3rd Red dot prompts users to click on [Author card], completing 2nd task.
Collecting insights from interviewees SparkAmplify is a startup company with no stable client base and little UX resources. I had to make use of what i have in reach; my team mates and peers from other companies on the same floor became my user research participants. I begin designing my test scenarios and executed my tests using hallway testings and internal google survey tests to quickly understand some of the common problems on the platform. Apart from that, i scouted our SQL database and reached out to our locally based (Taiwan) users to invite them for my interviews.
Visualization of my findings:
Made use of colors to organize the results for a quick visualization of good & bad comments as well as to identify the most problematic areas.
Tasks that failed most will be considered as “urgent” issues to change for the next sprint.
Each task was designed with a goal in mind. The success rate of each goal depends on whether the testers managed to fully execute each stated Goal.
Designing the interview tasks Apart from testing the onboard process, i designed my interviews tasks as a whole platform with the ultimate goal of understand our 4main features in mind thus it covered [Outreach] & [Dashboard]. The motive behind each task & question was to understand: - how users navigate through the platform (action observation) - what are their concerns - which feature was most important to them - their level of understanding of each feature
Observations & Key statements: Profile page
“The amount of fields i need to feed to my page..is tiring me out.” “Is this profile for SparkAmplify or who is going to look at my profile?” Observation analysis:
80% of the interviewees managed to follow the red dot and completed what was required in the profile. However, they went on to continue scrolling through the page,briefly taking a look without answering the fields, then proceeded to Connect page straight away. Profile page was left empty.
Profile page
Connect page
“There is no red dot, is this a bug?”
Observation analysis:
Every interviewee got lost and looked around for clues on what to do next. Intuitively, they would open the tutorial’s drop down to check,but feedback that it did not give them any clear hints on where to find the right media.
Connect page
“I think i am supposed to click this (+) thing but where does it go?” “Will i send notifications to these journalists after i click (+)?” Observation analysis:
60% of the interviewees could intuitively tell that they need to click the plus button, but it took them awhile (3-5~secs) of switching between [Connect] & [Outreach] for them to understand that the (+)button is used to add their preferred journalist to their [Outreach list]
Outreach page
Outreach page - 5Qns
“Why do i have to keep repeating my company infos?” Observation analysis:
Interviewees shared that the listed questions in were easy to understand & fill in. However, they hesitated when choosing templates because they didn’t want whatever that they’ve typed earlier to be wiped out.
Outreach page - Mail editor
“I basically did not look at the grey section because it was too alien” Observation analysis:
Testers checked their email contents, and clicked preview right away. No one took notice of the [Merge tags] nor [References] provided. Most feedback on a lack of [back] button, because they wanted edit their answers.
Insights conclusion:
ONBOARD (Process)
Time consuming and confusing when the red dot couldn’t be found. Users understood how to navigate each platform features but didn’t understand the value behind each feature.
PROFILE
Users do not have the patience to complete Profile page due to the overwhelming number of empty blanks. They feel pressured and time-consuming having to think from scratch.
CONNECT
(+) button is not intuitive enough. Users could not see the connection between [Connect] & [Outreach] page especially for first time users.
OUTREACH (Questions)
Users understood and appreciated SparkAmplify’s email generation feature but was pretty confused by the 3rd, 4th and 5th Question. They were irritated when their answers were erased after changing template (Last question)
OUTREACH (Editor)
The editor page wasn’t what users were expecting from existing products. With too many confusing information provided, it confuses users when they needed to confirm their email.
Gaining clarification together, as a Team Apart from getting through with the compulsory tutorial at the beginning, Platform testers & Users are trying to figure out how to navigate through the platform and understand what SparkAmplify can do for them.Through researching into the Onboard process, it was revealed that pages such as [Connect] & [Outreach] was a page break that many users had to switch inbetween unnecessarily.
Making changes that matter After organizing my findings, i would share them with our team’s UI Designer. We then began to work on the relevant solutions. SparkAmplify run by biweekly sprints therefore it was important to identify and plan out what was essential to change for each sprint so that we maximise our time and efforts. When each of the elements are confirmed and finalized with Chien, the design team would then hold meetings with the dev team to communicate the tasks that needs improvements. We use Planning poker to gauge the story points, enabling time for clarification and concensus within the team.
Gaining clarification together, as a Team Apart from the essential bi-weekly meetings with the Dev team prior to each Sprint, i try to gather the entire SparkAmplify Team on a quarterly basis to communicate our current user’s behaviors. The sharing helps SparkAmplify’s Front-end & Back-end Develeopers as well as Data engineers, members who rarely face users first-hand understand what SparkAmplify users are facing and feeling.This also gives them space to generate ideas when doing their own scope of work.
Sharing persona maps with the Team:
The goal of sharing UX information on my side is simple. I help to clarify the Team’s doubt by letting them know who are our users are, why do they need these features, and the frequent challenges they face when using our platform.
Final outcome with results
ONBOARD (Process) Drop-offs decreased greatly by 85% after the change was made.
old New: Tutorial
Adding text below each icon as hints. Used UX writing to provide clearer guidance as to what users need to achieve to let them understand the value of doing it.
Added UX writings to provide clear guidance
The presented outcome took 3-5 Sprints to reach this level of completion. Unfortunately, we did not have enough time and resource to make every amendments we hoped for.
PROFILE 60% profile completion for new users recorded
(Fields: About us, Upcoming plan, Product feature, Timeline, Team,Press Contact) old
New: Profile page
Added one-liner hints
Providing One-liner hints help users understand at a glance what they can input into their profile.This offloads their cognitive efforts so that they do not need to rethink what they need to write.
CONNECT & OUTREACH 70% decrease in inquiry messages received after the change was made. old
Merged Connect & Outreach
New Outreach bar at the bottom
Keeping the concept of a straight horizontal me to accomodate up and coming features. Conne where outreach is represented by the drop dow bar acts as a reminder for users to see clearly th prompt them to compose their outreach mail w
New: PITCH to media page
Added new CTA button
New Outreach list tab
enu, the CTA’s were moved from the right to the left ect & Outreach is now merged into one singular page, wn bar permanently at the bottom. The new outreach he number of journalists in their queue as well as to when they are satisfied with their picks.
OUTREACH (Questions) Time needed to complete this page is shortened to under 5 secs. approx
old NEW: Outreach Questionaire
Progress bar is shifted to appear starting from the questionnaires providing reassurance to users on what they will be going through. Re-arrangement of questions led to a more intuitive process of answering questions.
OUTREACH (Editor) Users came to focus directly on editing their email contents without being skeptical of the page.
old NEW: Outreach mail editor NEW: Outreach mail editor
Changed text into action buttons
The previous version of [Merge tag]s was a series of codes which made users unfamiliar of these items think the email editor page was erred. Changing it to clickable buttons made the exisiting page more visually appealing instantly.Resulting in more successful outreach and less doubts.
BETA
Other graphics related works for SparkAmplify Social media management:
Facebook page banner
Social Media Product intro
SparkAmplify page - product feature
Website error moments:
When designing graphics for error moments, be it on SparkAmplify’s website or platform, i incorporate on-point UX writings to guide users while delighting them.
Event banners for talks and events hosted by SparkAmplify
For every event that Chien was invited to give a talk in, i had the privilege to share the design features of our platform on behalf of SparkAmplify.
I assisted in organizing SparkAmplify’s first design thinking event, hosted at XR Express.
PROJECT
02
BackUP Design for healthcare
REDEFINING
Category | Product Design, Medical Back brace Material | SLA Designer | Hillary yap Duration | 8 months
BackUP is a newly designed posture correctional back brace that focuses on treating bad postures by correcting the Flexion and Extension positioning of the spine.
THE PROBLEM
By providing support, stabilisation, proper alignment adjustment and positional correction to the spine throughout its healing process, Orthopaedic braces are often prescribed to patients during their rehabilitation course towards recovery. However, modern practical orthopaedic supports are generally tailored-fit to each individual. It takes minimally a week to custom-make a single brace from scratch, as established specialist outlines the required dimensions before starting to bend and forge metal rods. Therefore, due to its ‘tailor-fit’ nature, current orthopedic braces are not only costly and have a long lead time, they are also too rigid to be comfortable. Manufacturability issues aside, users have also criticised current orthopaedic braces in terms of its aesthetic, comfort and durability. What’s more, recent studies has shown that Osteoporosis, a bone deteoriating diseases that causes your bones to weaken and appear deformed are happening faster in younger women because of unnutritional diets and inappropriate work hours.
“Bracing is necessary at this point of time because of the post surgery procedure. However it can be really warm and uncomfortable after a long period of time plus it is not very asethetically pleasing!” Male / 42 / Trainer
INSIGHTS
“I suffered a back injury from slipping and falling, whats worst is that the pain runs from my lower back to my shoulders so it affects my arms, meaning i cannot exert too much strength so i always acquire help from a family member to help me with the brace support. I do not like to trouble others but it is necessary.”
Through understanding existing users and their experiences, i justify that this topic; BackBrace, Back Support/aid can be improved. Thus i started brainstorming, ideating on how i can introduce new functions, to giving Backbracing a new touch so that it can benefit more users.
FIRST GENERATION
conclusion: Initial idea was to create a spinal brace that could incorporate rehabilitation strength exercising function to boost patient’s recovery as well as adding a secondary usage for a backbrace. However through thorough investigations interviews and, and medical advices from medical practitioners/ physiatrists; adjustments to its functions and supports has to be made.
BackUP
BackUP is a easy to wear posture correction brace suitable for patients with poor spinal postures , minor scoliosis, pusher syndrome or stroke patients who is undergoing balance rehabilitation.Poor posture places stress on our spine, which may lead to anatomical changes in the longrun, bringing pain and discomfort to your daily lives. Wear Backup on a day to day basis as a reminder or during rehabilitation to prevent incidents caused by a loss of postural balance.
Front
Stroke Patients Handicapped Spine abnormalities General Public
Adaptation
to rent size ffe di
2
3
4
5
6
ehab pull gR in
1
Strength tra in
Adjustment k b no
REDEFINING POSTURE SUPPORTS A Revolutionary back brace for posture correction
BackUP is a newly designed posture correctional bac bad postures by correcting the Flexion and Extensio
Lumbar Spine (Lower back)
L1 L2 L3 L4 L5
Bone diseases, poor posture, spinal stiffness or cartilage damage causes daily mobility discomfort and usually lower back pains. Thus, adjusting the spine and maintaing posture back in place would alleviate pains. Flexion
&
Extension
BackUP’s key design is derived from observing the basics of Human’s spine ergonomics.
Concept BackUP includes a uniquely designed hinge located on the backplate of the brace, acting as an angle measuring device for tuning to different angles for different stages of treatment. These mechanical joints are strategically positioned in areas that avoids direct bodily contact for maximum comfort. In addition, instead of pulling velcros for fastening, users now can effortlessly adjust the tightness of this brace simply by pressing down and turning the knobs.
ck brace that focuses on treating on positioning of the spine.
BackUP will be the next revolutionary correctional brace that enables users to look and feel fantastic while getting their spine treated.
Normal
Injured
Injured
How does it work? Backbracing is usually needed as supports for sore, injured backs. Physiatrists can now control and adjust patient’s posture with BackUP’s new adjustment function according to the different needs of different patients. For example, Patients with compression fracture suffers from painful backaches caused when their spinal bones collapse. Patients will feel better when they maintain a straighter posture thus physiatrist would tune backUP’s extension angle (upper plate). Lumbar spine
Compression fracture
Spondylolisthesis
Design highlights:
Upper: Exte
system ing
control ion ns
ortless la Eff c
om : F Bott le
n control xio Angle adjustment: provides physiatrists the option to correct the Flexion and Extension positioning of the spine for patients that require spine support, spinal repositioning or better posture in general. Press and turn tighten system: Purpose-built with never seen before dial-tightening system in the world of orthopaedic support products that includes a pullresistant metal coil with a pull-tab, allowing you to safely and reliably adjust the tightness you desire.`
Mechanism explanation: Located in the insides of the backplate are two elongated bolts which acts as a hinge as well as a push-button. Specially calculated corresponding gears at the ends of the stem enables BackUP’s angle control functions.
Bottom Plate: Flexion Angle control Push-Button: 12 Gear teeth, 30 interval
Bottom Plate: Flexion Angle control Push-Button: 12 Gear teeth, 30 interval
With adjustable functions, physiatrists can enhance patients treatments by calibrating the Flexion and Extension positioning of the spine accordingly to their needs. This not only helps patients save time and money, it’s ergonomic design also makes it more comfortable and easier to wear.
BackUP’s Flexion & Extension Angle Demonstration
00 Extension 30 Flexion
45 Extension 00 Flexion
PROJECT
03
Monkeybar Design for Healthcare
MONKEYBAR
Muscle recovery training kit
Category | Product Design, Exercise kit Material | variation Designer | Hillary yap Duration | 3 months
Engaging and portable respiratory muscle training system for stroke patients.
THE PROBLEM
The average human life span is increasing bit by bit as technology advances everyday. Yet this also means that hospitals rely heavily on machines to sustain lives.The reliance on breathing machines are costly not only monetary wise but the cost of natural resources as well. Thus, to alleviate this problem, it is best that patients who would be staying in the hospital for a long period of time, could quickly get back on breathing themselves.
A senior citizen patient who is staying in the hosiptal long term is asked to lift water bottles (Light weight excercise) to strengthen muscles such as biceps and improve respiratory system. This would promote cognitive recovery as well as physical wellness.
A self made prototype by the in-house nurse as an act of improvisation.
MONKEYBAR
Muscle recovery training kit
MONKEYBAR
Features
Setting up MonkeyBar Pull
Unfold the stand according to the directions shown.
Extra stable Apart from being able to tightly screw on to any bed ledge, an extra assistant leg is added to provide extra stability and support when training.
Story themed design in mind to be a motivational kit, bright colors are applied to make sure patients stay focused and entertained. Yellow is a luminous color which naturally captures attention and greens which resembles nature, brings peace to the mind. Paired with a tail like handle, assistants can cheer on patients to be an active monkey!
Product simulation
Adjust the width of the stand to fit the side of your desired bed frames.
Secure Monkeybar tightly with the provided screws, reposition if necessary.
PROJECT
04 05
CACTO SUPER SENIOR Designs for Seniors
USER OBS
Through “Shadowing� - a form of User Res audience through unrehearsed sitations giv lifestyles. I roamed public areas like shoppi senior citizens), libraries as well as parks. D amongst this age group and categorized op
SERVATION
search technique to understand our target ves us an indepth insight on their daily ing malls (those with a higher percentage of Documented behaviors shared commonly pportunities and problems that arised.
Persona research Content maps & Scenarios
01
02
01 Identifying
It started out with identifying the personas from this age group tend to pursue certain interests like gardening in their own apartments as a hobby after retiring.
Ideation
Problems
With limited amount of space to work within, one major problems faced by them occurs during repotting cacti. Is there a way for them to perform repotting without a series of tools in addition to being pricked? Sketching & Developments
Doing it as a team (with the entire class) gave me lots of access to feedbacks and first hand opinions which are rooms for improvements. Quick prototyping
Mimicing the form from my sketches to put the design to test. Then realising certain measurements needs changes.
1. Fork around the perimeters of the cactus to loosen soil with fork blades
THE FLAT FORK BLADE
Design combines features of a spade and shovel, for maximum versatility. Fits nicely into commonly used small to medium sized pots that are ( 8-10cm)
2. Fork and uplif other way to tra
MES
Cacto’s exterior better grip, it is Forward tilt des & complements
ft cactus from root, tilt the ansfer loose soil into new pot.
SS FREE HANDLE
is lightly textured for a also a holder for loose soil. sign provides added leverage s blade angle for easy transfer
A gardening tool designed specifically for a fuss-free repotting procedure, resulting in minimal damage to the cacti’s pricks as well as the owner’s hands.
3. Tilt back and centralise cactus’s position, fill in additional soil if needed.
STANDING MOMENTO
Be a proud horticulturist as Cacto sits on your shelve when not in use. A beautiful trophy for your gardening efforts.
Final Prototype Photography
02
Identifying
LOOKING WELL
It started out with observing people within age group has different life approach towards dressing. I got curious as to why some elderlies dress more fashionable then others. Does that mean they are more expressive? Does dressing well reflect their wellness?
LIVING WELL
Research & Analysis / Interview
I often hear people say, “I am in my 50s or 60s or that they have retired and I don’t need to wear these traditional clothes.” In fact, we will never be younger than today, and since we have worked hard for most of our lives, give yourself a good reward. Everyone should try to have a set of their own exclusive high-order uniforms, even a good uniform, and leave them to their children or daughterin-law as heirlooms. It is also full of emotionally deep meaning. Every age group has their intellectual beauty and figure beauty.
The next level of identifying the design is to do research to back up my findings.Through researching from online materials to interviewing real life persons to understand and engage myself into their world, i broadened my insights. Dressing well as we age does not only suggest the wearer tohave a more positive outlook on life, dressing up and engaging themselves onto social media promotes a more youthful spirit. This is a rather key insight as the world is facing aging populations everywhere else. Thus apart from living well physically, it is important to live fulfilling mentally too.
Greatest takeaway: Understanding the Personas ; using empathy
TO THOROUGHLY UNDERSTAND THEM 銀髮族 Middle-aged? Senior citizens? Who are they? Age at this significant era has been rather debatable as technology has helped many senior citizens become young at heart; thats if as long as they don’t stop learning. This not only affects their mental and physical health, their well-being also concerns their loved ones as well. Thus, to thoroughly understand this specific age group, so that i can truly empathize with what they go thru in their “silver” years, i wrote in to New Taipei City Association of Retired Persons and met up with a group of people ranging from young seniors (50-65) to real seniors (65-85). During this meet up/workshop session, i wanted to pursue a few things, to understand; Their interests, daily problems, goals and concerns. We sat in a circle and discussed light-heartedly and through this sharing session we identified common interests and problems. The next step is to ideate and map out a series of ideas onto sketches on paper . This allows participants to understand how design thinking can help make lives better because their thoughts matters.
Top 3 best liked
Participants voting for the ideas that would benefit them the most
SUPER SENIORS! SUPER SENIOR!
A platform for seniors to inspire and be inspired.
Empathy when creating
Customer journey maps Different types of scenario were being sorted out to understand how the personas would feel during different stages of using this app. Ultimately, this app should bring joy and motivation to users.
Persona
60 50 70 80 90
The targeted personas within this age-group ranges from 50-90. As the world faces aging population increasingly, these retirees would have to keep up with technologies footsteps be it to engage with their family members or just to better themselves to keep up with the times.
Created for
Young & Old Seniors to be part of a community that would bring creativity to others and seek inspirations for themselves through dressing and looking fantastic!
Simplicity is key for
User Flow Prior understanding of the persona’s characteristics, concerns and mindsets was essential when it comes down to planning out the user flow for them. Majority of seniors love technology more when the design is more intuitive.
Vibrant visuals for
Hi-fidelity wireframe Through mapping out layouts, i get to iterate my ideas to ensure that the key features are prioritised. I have to keep in mind that every new feature is another step that my users would have to take to remember which would be another step closer to making things complex. Thus it is a challenge to keep the design clean ,understandable and intuitive.
Browse recent divas
Updated daily to bring you results for the best dressed. Be inspired, live boldly and you’ll be on top of the list next!
Explore by interest
Search through categorized collections easily.
Keep
your findings Save contents of interest as your future reference in Albums. Share it with friends to spark conversations!
Individuality
your page defines you. Customize your own personal page, be your own celebrity!
PROJECT
06
Digiplant Design for leisure
Category | Product Design Material | variation Designer | Hillary yap Duration | 3 months
A futuristic concept of gifting
INSPIRED BY
The act of gifting flowers.Whether it is a carefully chosen bouquet of flowers or just a stem, it is sure to convey a warm feeling to the recipient. Its not only because Flowers are exquisitely beautiful and their fragrance is exhilarating, its also because they carry the freshness of nature and the world outside with them. The main reason for the popularity of flowers as gifts though is their ability to bring good cheer and convey the right message with their Language and Meanings. Flowers appeal to all our senses and brighten up our lives and our hearts.
DEATH OF A GIFT
OBSERVING
It is beautiful, wonderful and it is romantic to receive flowers, however, what happens upon receiving them? The majority of flowers begin to wilt 3-5 days after being cut from their stems. 2+ weeks at most for the longer lasting cut flowers, and recipients would prepare to toss them in the waste. What if the gifted flowers doesnt have to die? Or what if i can begin growing the flowers i receive? Thus i began ideating on the notion of prolonging the life of a gifted flower.
Digitalizing the process of real life flower types into Microchips
Your surroundings affects it’s growth status. DIGIPLANT
Inspired by the rituals of gifting flowers as a congratulative to occasion, Digiplant is set out to revolutionize the current situa then witnessing them wilt. Infused with the excitement of you responsibility and possibility of making your seedlings bloom
Functions
Following the nature of a real plant, every different Digiplant into a different (digital) flower, however this would also mean need it’s own right environment criteria to bloom. In addition placing it under unlikely conditions slowers down its growth r put in more effort. When successfully matures into a flower, t scents which acts as a air refreshener.
根據不同的扣卡，機器會感應不同的 花種訊息來啟動遊戲的過程。當主人 成功培植到開花的時候，它就會散播 該花有的香氣直到重生或被取代。
oken or a present for a special ation of receiving flowers and u having green fingers with easy m in eternity.
capsule will eventually bloom n that its growth process would n, digiplant does not wither thus rate thus urging “care takers” to the device would then release
DataChip
Modelling process
I have always enjoyed creating/ modelling by hand, but it requires planning before execution. This is a Freshly 3D printed model after cadding it out in Rhino. The surface of the model requires sanding and putty to even out the folds.
After the first layer of putty. Patience is key at this stage because i have to calculate the drying time and then repeat the steps of sanding it down and then mending dents again over and over until it is near perfection.
Almost ready for spray painting. I sanded off the first layer of paint because the irregularities of this form makes it harder for the paints to go on within the holes. which is why it is important to always start with the inner surface first.
Final outcome of Digiplant. To mimic the holographic effect during presentation, i photoshoped and printed on a transparency so that my audience could somewhat understand my product at first glance.
Style preferences ranges from vintage, magical to sophisticated. I was advised to take on something more gender-neutral.Thus I chose a more futuristic style which would probably fit into more homes in the future as well.
EXHIBITS
ARTISANS Maison d objet
YACHI Taiwan arts festival
Co-curricular activity
Craft design, Exhibited at Maison d’ objet
Co-curricular activity
Food design, Exhibited during arts festival
INTERNSHIPS
OOOMS NETHERLANDS
FARM SINGAPORE
Internship with
OOOMS, Netherlands
Internship with
FARM, Singapore
PAST PROJECT EXAMPLES
UX
CMF
Every project has a story, that i can explain to you in details. Hillary.yap@gmail.com