2016 PROPERT Y MANAGEMENT GUIDE
MONTHLY’S OFFICIAL
2016 PROPERTY
management guide
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S P E C I AL ADV E RT I S I NG S E CT I O N
THERE ARE AMAZING REWARDS THAT COME WITH OWNING RENTAL PROPERTY HERE IN THE LOWCOUNTRY. BY JEREMY GRACE
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ou’re able to enjoy your own piece of paradise: a place to relax, rejuvenate and reconnect with family and friends. As a Lowcountry property owner, you can take advantage of beach parks built just for you and enjoy discounts on golf, retail and restaurants. Your property can be a place to create long-lasting memories for years to come, and it could become your future retirement home. The financial reward for rental property owners begins with asset appreciation. For prospective rental property buyers, real estate transactions have been steadily increasing over the past few years while median pricing has remained relatively fl t. Couple current pricing with low interest rates and an incredible amount of renovation and redevelopment momentum on Hilton Head Island, and you have a high probability that you will build equity in your property in a relatively short period of time. The income generated from rental activity will help offset taxes, insurance and maintenance expenses. Consult your lawyer and accountant to understand the tax benefits of owning rental property and how to best structure the property’s ownership. If you are considering purchasing or already own a rental property on Hilton Head or Daufuskie islands or in Bluffton, you have two options: rent it short-term as a vacation rental or long-term with a residential tenant. There are certain advantages and benefits to both.
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Long-term rentals work very well for owners or investors who don’t want to use the property regularly; the benefits of a fi ed, regular rent check is very appealing and your property may not receive as much wear and tear as would a short-term rental. Long-term rental managers can make ownership extremely easy, and their fees are usually well worth avoiding the time, energy and problem-solving skills necessary to manage your long-term rental. An experienced property management company has seen thousands of applications and knows how to quickly dig for the real facts about rental candidates and analyze that information for warning signs. By allowing a management company to handle the screening process, you will also be shielding yourself from rental scams directed at owners and discrimination lawsuits resulting from an inconsistent screening process. If you own a desirable property, something a visitor would love to spend a vacation in, renting short-term is a great option. Hilton Head hosts more than 2.4 million visitors annually, and more than 50 percent of those guests stay in home and villa rental properties. In today’s technology- and internet-driven world, more and more vacation property owners are attempting to book and manage their properties on their own. But what often happens is these owners can soon get overwhelmed with responding to reservation requests, maintenance and housekeeping issues and even late-night phone calls if, for example, a rental guest has locked themselves out of the property. What started as a “hobby” can quickly turn into an overwhelming full-time job. The good news is there is a wide selection of exceptional vacation rental management companies here in the Lowcountry. Hiring an effective rental manager can greatly ease the burden of property management and fees; their services can often pay for themselves through increased revenues and peace of mind, and may even have tax benefits for you. So how do you choose the right company and what are the top functions you can expect from your vacation rental manager? The best vacation rental management companies are first and foremost all about marketing. Look for a company that not only has an attractive website, but also is well-known in the community and has a strong presence in respected, well-read media outlets. Your property should be marketed locally, regionally and globally, utilizing the hundreds of vacation rental distribution channels readily available. Next, your vacation rental manager should take care of your property like it is his or her own. Look for a company that offers outstanding cleaning support. Property managers know their properties from floor to ceiling to ensure that renters sleep comfortably during their visits and property owners rest easy every night.
There are many reasons to choose a property management company to oversee your property. According to many experts, here are the top 10 reasons to hire a property management company: 1. Peace of mind. You’ll sleep easier knowing that someone is taking care of any problems that may arise, even if you’re hundreds of miles away. 2. Maximize rental income. A property management company has tremendous resources to market your property, advertising in a multitude of channels and giving your property a wide exposure. 3. Worry-free transactions. Your rental management company takes care of reservation confirmations, keys and visitor passes, making renting your property a hassle-free experience. 4. Financial accountability. You’ll be able to keep track of your property’s profitability thanks to an itemized account of your rental income and expenses. 5. Routine maintenance. Your property management company will offer maintenance staff capable of addressing many issues, and for more complex problems, the company can suggest trusted outside vendors. 6. No late-night phone calls. There’s nothing worse than a late-night phone call telling you the toilet is overflowing. Your property management company can eliminate this pesky problem by handling all calls from renters. 7. Fewer tax worries. Eliminate tax headaches by having your property management company process any accommodation taxes paid by guests. 8. Marketing. You’ll never worry about marketing your property again. Your property management company has the resources and expertise necessary to effectively market your property with no hassle. 9. Cancellation protection. Should a renter back out, you won’t have to worry — your property management company will clearly promote its cancellation policy, protecting you. 10. Control of use. You’ll be able to enjoy the use of your property whenever you choose, but still receive income when it is rented.
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VISIT OUR NEW WEBSITE AT SUNSETRENTALS.COM
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unset Rentals understands what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest’s expectations. We provide quality homes, and quality customer service which sets us apart from the rest. Our mission statement is to provide superior management services to our home owners and a memorable vacation to our guests. Only when both are successful are we satisfied. Whether you are renting with us or putting your rental in our hands as an owner you can be sure that you are working with the best on Hilton Head Island.
2016 PROPERT Y MANAGEMENT GUIDE
Family Owned and Operated Since 1993
ABOUT SUNSET RENTALS Family Owned and Operated Since 1993 5 Star Customer Service & A+ BBB Rating Maintenance Techs 7 Days a week Banner Ads on Major Rental Websites Guest & Owner Friendly Website Special Promotions with Free Bikes & Golf No Marketing Fees to Owners
Contact us today. 843.785.6767 • 800.276.8991 • 21D New Orleans Rd, Hilton Head Island, SC 29928 • sunsetrentals.com • info@sunsetrentals.com
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ABOUT OUR PROPERTIES PERSONAL ATTENTION
We treat your property like it is our own Beach Properties provides owners with their own Licensed Property Manager - a single point of contact to handle all of your needs. #1 Property Management Team with 7 full time Licensed Property Managers. Skilled Vacation Planners that focus on maximizing bookings. In house Inspectors check and secure your property before and after each guest stay - performing a comprehensive, 40 point property inspection.
OWNER INCOME Maximizing Your ROI
Highest net income to owners; flexibility to analyze owner income weekly and make adjustments to maximize ROI. No annual marketing fees. Monthly statements distributed on the 15th of each month. Direct Deposit available to get funds to you sooner. Dedicated Owner’s area on our website to book your online reservations and view your monthly statement Beach Properties monthly owner’s newsletter.
MARKETING
To Achieve Your Goals State of the art Cloud Based Reservation System and Website.
ABOUT BEACH PROPERTIES OF HILTON HEAD As a property owner or potential owner on Hilton Head Island, you deserve the best in service excellence when it comes to the care and rentals of your vacation home or villa.
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each Properties of Hilton Head has been successfully managing Luxury Vacation Rental Properties on Hilton Head since 1995. At Beach Properties, we know that exceptional properties require exceptional service. We understand that clean, well-maintained homes and villas make for happy owners and repeat guests. Our dedicated, professional team works together to ensure each guest and owner receive the outstanding level of service excellence they deserve. As the only vacation rental company voted #1 for seven years and also voted #1 best property management company for three years in the Island Packet Readers Choice Awards, and a recipient of the Hilton Head Island - Bluffton Chamber of Commerce’s Small Business of the Year Award, Beach Properties has the proven track record and solid long term financial resources to market and care for your property with the highest level you deserve.
Experienced in house Marketing Team. Extensive Internet Marketing. Professional website attracts over 800,000 visitors per year. 24/7 online reservation booking system and Mobile Website. Professional photos (interior and exterior), descriptions, and floor plans for each property at no charge to owner. Included in Frommers’ South Carolina Travel Guide and we hold the Coveted AAA accreditation Monthly e-mail campaigns to over 50,000 previous and potential guests. Active Social Media Marketing on Facebook, Twitter, Instagram, YouTube, & Google+. Exclusive Advantage Discount Card provides discounts to Owners and Guests at over 135 Local Businesses.
PROVEN SUCCESS Record sales for 2016.
Best Vacation Rental Company 2010-2016
Best Property Management Company 2014-2016
HILTON HEAD ISLAND-BLUFFTON CHAMBER - SMALL BUSINESS OF THE YEAR!
WHAT OWNERS & GUESTS SAY ABOUT BEACH PROPERTIES: “I have personally witnessed the highest individuals in the company sweating it out on a Saturday in the interest of the client and the guest. They understand the value of the internet, but they utilize many avenues to drive performance of their properties and work with clients to deliver great guest experiences that are desired to be repeated.” — Owner, Sea Pines and Palmetto Dunes “As far as management companies, we have been coming to HHI for 15 years and yours is the easiest to deal with. LOVE that we do not have to check-in!” — Lauri, Saint Clair
10% Owner Revenue Growth over 2015’s record sales. 99.6% Owner Retention. Customer Satisfaction has resulted in one of the highest percentage of repeat guest bookings.
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Contact us for additional information: 800.671.5155 • PO Box 7408, Hilton Head Island, SC 29938 www.rentmyhhihome.com • rentals@beach-property.com
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2016 PROPERT Y MANAGEMENT GUIDE
ABOUT THE VACATION COMPANY Perfect Vacations & Extraordinary Property Management Since 1988
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he Vacation Company represents a symbol of distinction; we strive for and excel at guest and owner satisfaction! We take pride in being ranked No. 8 out of 250 vacation rental companies in the nation by 50,000 guests and bringing additional property value to more than 275 homes in our area. There are many secrets behind our success, including excellent marketing exposure, quality attention to our homes and villas, and technology and design updates of our properties. You can’t forget about the unparalleled hospitality of our Vacation Experts. We have secured top placement in organic online searches, and have enhanced our brand exponentially by expanding our online presence through website optimization, social media, press releases, and email newsletters. In short, we’re everywhere in cyber space that matters. Maintaining individual websites for each property on VRBO is also a priority because this is a leading source of information for potential guests. Therefore, we have joined with both HomeAway and VRBO to give our owners the best possible marketing exposure for their properties. This has increased revenue significantly for many owners. Our passion for adding value to our inventory of homes is the reason we are dedicated toward extensive marketing endeavors, as well as why we assign two property managers to each home or villa. It is our goal to ensure they are clean, up-to-date, and offer amenities to satisfy our guests. This is why we have a full-time interior designer on staff to assist with upgrades and improvements. It is also why all properties on our program include keyless entry and free internet access. Moreover, our in-house tech-support is available to remedy all technology questions or concerns for guests and owners. We are there when our guests and owners need us! At The Vacation Company, you’ll hear the voice of a Vacation Expert any time of day to answer any of your property or area questions! Now, do you understand The Vacation Company difference? If you are a property owner on Hilton Head Island and interested in looking to add more value to your home, or if you are a guest who is planning on making a trip back to the No. 1 ranked island in the United States, please call upon us for your vacation rental needs. We would love for you to join The Vacation Company family and see for yourself why we represent a symbol of distinction.
Founded in 1988, The Vacation Company is a short-term rental and property management firm. We manage over 275 quality villas and custom homes located in the resort areas of Hilton Head Island including Palmetto Dunes, Forest Beach, Sea Pines and mid-island.
42 New Orleans Road, Hilton Head Island, South Carolina 29928 843.686.6100 • Toll Free 800.545.3303 VacationCompany.com
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GOODE VACATION RENTALS Goode Vacation Rentals is a FAMILY-OWNED & OPERATED company with over 25 years of exceeding the expectations of our property owners and guests. No Large, Corporate, Absentee Ownership. PMG: PEACE OF MIND GUARANTEED GUARANTEED INCREASE IN NET INCOME for incoming properties. Free management of renovation and redecorating services by experts in the business. Highest Net Income to Owners
MARKET LEADERSHIP Fastest, easiest to navigate website on Hilton Head Island: GoodeVacationRentals.com. The least amount of “clicks” required to make booking results in the greatest number of reservations. Biggest color property photos of any website on HHI. Great pictures tell it all. Easiest to use Online Booking module and Online Owner Module Proprietary, direct marketing partnerships with the largest travelgenerators in the industry such as Trip Advisor, HomeAway, VRBO, VacationHomes, FlipKey and numerous other Vacation Rental Internet portals and most major search engines such as Google, Yahoo, and Bing. Most technologically advanced software and Guest Services on HHI Proprietary Goode Vacation Rentals Mobile App enhancing the Guest Experience. Facebook’s leading HHI vacation rental company. 100,000+ of previous and potential guest database receives email Blasts regularly. Best office location with greatest visibility on Hilton Head Island - for easy access and great walk-in traffic.
PROPERTY MANAGEMENT Inspections by GVR trained staff are a priority after departure and before guest arrival Hands-on management + vendor scrutiny = lower maintenance cost Keyless Entry is offered for virtually all properties
TESTIMONIALS FROM OUR OWNERS “After using another rental management company, we transferred management responsibilities to Goode Vacation Rentals over three years ago and never looked back. Rentals tripled, the house is much better taken care of, and they are always there for us when we need anything. The personalized service just cannot be beat. Brian and his staff are like having family down on the island to look after our house.” — Tony & Liz Bradshaw, 2nd Row Ocean, 5 Bedroom/6 Bath, Singleton Beach “Brian, his family & crew are the most efficient we have ever dealt with in our 20 years of owning rental properties on Hilton Head Island. Our properties look great and we can depend on them to keep them that way.” — Jim & Opal Propes, 3 Oceanfront Shorewood Villas, 2 & 3 bedrooms “The Goode’s provide the personal knowledge and attention to my property that I was looking for. They are honest, hard-working and they deliver the results! Their commitment to positive guest services is unmatched. My return guest numbers are beyond my expectations. — Jim Hackett, Oceanfront, 8 Bedroom/6 Bath, Forest Beach “We looked for a property management company with personal service and accessible managers, who would be familiar with us and our home. We have found that in Goode Vacation Rentals. In addition, Brian’s help on a property related issue saved us a lot of money this year.” — Cary & Kathy Klein, Oceanfront, 5 Bedroom/5 Bath, Sea Pines “For almost 10 years, we’ve had the pleasure and privilege of working with one of the greatest property management teams anywhere – certainly on Hilton Head. There have been some face changes over the years, but the quality of service and attention to our needs, and those of our renters, has remained the same – top notch! We engaged Goode based on a promise by Brian that we and our renters would not be disappointed, and he was absolutely correct. All of you are to be commended and I have reinforced that when I’ve had calls from other property owners considering engaging Goode to handle their rentals.” — Fred & Barbara Crowe, 3 Bedroom/3 Bath, Palmetto Dunes
CONTACT BRIAN GOODE TODAY 800.673.9385 • 42 New Orleans Rd, Ste 103, Hilton Head Island, SC GoodeVacationRentals.com
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LET US DO A FREE RENTAL INCOME ANALYSIS!
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he market for rental properties is booming in Hilton Head. For the last 6 months, our 2016 advance booking revenue is 35% ahead of 2015. We need more rentals!
2016 PROPERT Y MANAGEMENT GUIDE
GET 10% MANAGEMENT FEE FOR 2017 WHEN YOU SIGN AS A NEW OWNER.
Hilton Head Rentals & Golf is spending our money (not yours) for global online ads for VRBO, TripAdvisor, Airbnb, Booking.com & soon Expedia. More Benefits: Massive advertising budget that we pay for (not you). Reservation Staff available to book your property 7 days a week, 8 am to 10 pm (not an answering service). Professional web site with easy to use online booking. A user friendly web site is the key to more revenue. Smart Locks & HVAC sensors for peace of mind. Higher rental rates. Because of all of our marketing, we get higher rental rates and more off season bookings.
YOUR PROPERTY HAS MORE INCOME POTENTIAL ESPECIALLY IN WINTER, SPRING AND FALL! Let us do a FREE Rental Analysis! • Ask for Owner Relations 843.785.8687 • hiltonheadowners@gmail.com FREE Owner log-in Portal for your statements and to book owner holds. FREE Ads for owners on sites like VRBO, HomeAway, TripAdvisor, & Booking.com FREE Professional High Resolution photos. FREE Ratings & Inspection of your property. FREE Unlimited owner use at no charge. FREE Global advertising of your property to Canada, Europe and Asia. TRAVEL INSURANCE is offered and encouraged to all of our guests.
We do not just rent the Summer. We have 2 bedroom villas earning over $60,000 rental income for their owners. Some with over 300 nights of occupancy.
LINEN PROGRAM For all owners. FREE Rental income analysis of your property to show you the true potential. FREE Pre and Post inspection of your properties by our Quality Inspectors. FREE Spot checks of your property when it is vacant so you can rest easier. STRICT Enforcement of occupancy limits on your property and eviction of guests if they are in violation. STRICT Enforcement of no smoking in your property. STRICT Minimum age requirement. They must be 25 or older to rent any property.
Contact us today. Ask for Owner Relations. 800.445.8664 • 843.785.8687 • 578 William Hilton Pkwy., Hilton Head Island, SC 29928 hiltonheadowners@gmail.com • HiltonHeadVacation.com
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ABOUT OUR PROPERTIES
75 BAYNARD COVE
SERVICES
10 JUNKET
ABOUT ISLAND GETAWAY RENTALS Island Getaway has established itself as the premier home and villa rental company on Hilton Head Island since its inception over 25 years ago. Island Getaway has established itself as the premier home and villa rental company on Hilton Head Island since its inception over 25 years ago. Island Getaway Rentals is the largest provider of high-end homes and villas on Hilton Head Island, which is a distinct advantage for vacationers and property owners alike. As an owner, you have access to the largest database of guests who choose Hilton Head as their vacation destination and who appreciate and respect premium properties. This, coupled with an award winning website and extensive marketing plan, has enabled Island Getaway to provide their clients with the highest occupancy levels and overall return on the Island. Vacationers feel confident that their accommodations will meet their expectations, as Island Getaway’s vast selection of homes and villas is unrivaled by any other provider. The guest experience at Island Getaway is unparalleled. Island Getaway has created a user friendly app that is property specific to the vacation home rented and provides all the information needed for your stay in the palm of your hands. Key codes, WI-FI codes, pool service, trash pickup, maps, and local recommendations are just a tap on your screen away. The communication and service provided to guests creates a peace of mind while on vacation and keeps them returning to Hilton Head and Island Getaway Rentals year after year. Island Getaway is a past recipient, and the first vacation rental company, to receive the prestigious “Chamber of Commerce Business of the Year.” It is with great pride that the company lives up to this honor. Island Getaway does not take the responsibility of property management lightly, and realizes the financial and emotional commitment of owning a second home. Their attitude, attention to detail, and overall results separate them from the competition. They understand that your vacation home is a valued asset, and will partner with you to design a flexible management agreement that addresses any concerns you may have about renting your property. With Island Getaway Rentals, you can talk directly with the owner of the company, and rest assured that decisions will be made and any problems will be solved immediately. The customer service provided is a major advantage when selecting Island Getaway Rentals to manage your property. The friendly and dedicated staff members have forged invaluable relationships within the community of local vendors and will treat your home with top priority. If you are hundreds of miles from your home, it is comforting to know that a situation will be handled without having to make numerous follow-up phone calls. Island Getaway’s personal approach to property management and high level of communication provide great “peace of mind” to absentee owners. “Setting the standard for Hilton Head Island vacation home and villa rentals for over 25 years”
Island Getaway conducts year round inspections of every property. Additional inspecting crews are staffed during the busy season for arrivals and departures to insure your property remains in top shape. Guests provide a credit card at the time of booking and are held liable for damage done at the property. Strategic Email marketing campaign to one of Hilton Head’s largest database of qualified renters which enables Island Getaway to rent your property to the type of discerning traveler that will treat your home with the respect it deserves. Island Getaway offers a large-scale media marketing plan that relies on regional, national and international publications, as well as an unprecedented Internet marketing strategy. At Island Getaway’s award winning website (islandgetaway.com), guests can book online and review each property with multiple photos and detailed descriptions. islandgetaway.com has attained top ranking on all major search engines including Google, Yahoo and MSN/Bing. The combination of the highest occupancy and lowest commissions on the Island gives Island Getaway’s property owners the highest year-end net income. This becomes evident when an owner is not required to provide complimentary nights to the rental agency, pay a marketing fee, provide tennis privileges, or support the rental agency’s housekeeping department. Island Getaway works closely with the Island’s top real estate professionals providing them with invaluable information regarding the rental market on Hilton Head Island. Island Getaway provides realistic rental projections based on actual figures that will assist in purchasing the right property. From market trends to providing feedback from our extensive database, Island Getaway will provide the best overall return on investment. Island Getaway’s flexible management agreements are tailored to the specific needs and interests of their property owners. Negotiable commission rates and no restrictions on the amount of owner use of their property creates a successful working relationship and peace of mind for owners. Detailed monthly online statements, newsletters and Owner Link keep property owners up to date on their property and income. Property owners are always kept abreast of issues on Hilton Head that are relative to their investments. Island Getaway staff members are available 24 hours a day, 7 days a week. Island Getaway has established strategic partnerships with leading travel websites such as Expedia, VRBO, Flipkey and Trip Advisor. Through these relationships, your property receives excellent exposure to vacationers which leads to maximized income and occupancy.
Contact us For a Free Rental Analysis 28 New Orleans Road, Hilton Head Island, SC 29928 • 843-842-4664 • 800.476.4885 • islandgetaway.com
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ABOUT PALMETTO DUNES VACATION RENTALS Hilton Head Island’s Preferred Vacation Rental Solution Renting a vacation home shouldn’t feel like work. With Palmetto Dunes Vacation Rentals, owners will enjoy a complete property management solution – from rental marketing to exceptional guest services, superior property care and maintenance, and everything in between. We do more, which means owners get more – all from one reliable and reputable source.
SERVICES Full-Service Property Management & Care
Our South Carolina licensed and experienced staff provides superior property care services, every day of the year. We are committed to providing an exceptional rental experience for owners and guests by ensuring inspections for arrivals, departures & vacant properties.
World Class Marketing
Our marketing efforts are targeted to attract existing and new guests to Hilton Head Island by emphasizing multi-channel digital marketing, social media and broad reaching public relations. Visit Palmettodunes.com, the official website for the resort.
Welcome Center & Guest Check-In
We have the only on-site guest registration facility and Welcome Center in Palmetto Dunes with extended hours of operation and friendly staff who greet guests with southern hospitality.
Year-Round Rentals Promotion
Palmetto Dunes Oceanfront Resort attracts visitors year-round. We promote seasonal offers through targeted marketing programs that provide owners with year-round revenue.
Special Benefits & Privileges
Owners on our program receive special resort benefits & membership privileges that no other rental company on Hilton Head Island can offer or provide. In addition, guests renting your property will also receive resort priority access and discounted rates to resort amenities operated by Palmetto Dunes.
To learn more about our vacation rental program, call 843.686.9627 or email pmteam@palmettodunes.com
4 Queens Folly Road, Hilton Head Island, SC, 29928 • 843.686.9627 • palmettodunes.com
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ABOUT COASTAL VACATION RENTALS
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t Coastal Vacation Rentals our aim is to ensure our owners and guests enjoy the best experience possible, with a worry free Service year after year.
We are a boutique rental company and focus on providing exceptional hands on service to our rental property owners and renters on Hilton Head Island. We look to build relationships that can last a lifetime and ensure our owners know their properties are in the best of hands and maximizing their investment. Following a very positive first half in 2016, we are now looking to grow our partnerships with owners in manageable numbers, in order to continue to offer the same high level of service into 2017. Our experienced team are looking to grow our inventory and are always happy to talk to new clients. For those owners who own on the Island, but live elsewhere, we offer absentee owner services, to help give peace of mind that someone is looking out for your property.
Dean Collett, Operations Manager 1038 William Hilton Parkway, Hilton Head Island, SC˜ 29928 843.341.3330 • info@coastalvacationshhi.com • coastalvacationshhi.com
ABOUT COASTAL RENTALS, LLC
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t Coastal Rentals we have one priority:˜ Your Peace of Mind. As an investor, don’t you wish you had expert professionals advising you on how best to manage your property? Or better yet, a Property Management Company to do it for you? We believe that every aspect of owning an investment property or renting as a tenant should be a seamless and enjoyable experience. Coastal Rentals offers exceptional and personalized management services for property owners and tenants because we like to take care of even the smallest detail.
Voted Best Property Management and Rental Company 2014, 2015, and 2016.
You can trust your investment or rental property to our well-seasoned property managers. ˜We have the experience and the knowledge of the local market to deliver the best service to you. Our property managers are always on the lookout for the best properties, for the latest market trends and have all the resources they need help you achieve your investment goals. Want to maximize the returns on your home or investment property or know if you’re renting at the full market value? We can answer these and other questions you might have with our free property evaluation and rental projection.
SERVICES Full Service Property Management Tenant Placement Services Absentee Owner Services
Jordan Young, Director of Operations • Shelley Soldano, Property Manager 2 Rose Hill Way, Bluffton, SC 29910 843.815.7368 • info.coastalrentalshhi@gmail.com • coastalrentalshhi.com
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ABOUT WYNDHAM VACATION RENTALS HILTON HEAD ISLAND A Local Business With International Flair!
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ith over thirty years of experience on Hilton Head Island, our team at Wyndham Vacation Rentals strives to make your homeowner experience one of individual attention and professionalism. As the only Fortune 500 vacation rental company on the island, we use our tremendous marketing efforts and global support to ensure that your property reaches its full investment potential. We pride ourselves on having a local team with global support, making Wyndham Vacation Rentals of Hilton Head the perfect partner to manage your vacation rental property.
WE WILL PARTNER WITH YOU TO PROVIDE: Powerful marketing and sales capabilities, through well-trained reservationists, revenue management analytics, and regional, national and international media channels. Maximum exposure for your property through Wyndham Vacation Rentals’ online presence which features professional photography and immersive 3D interactive videos as well as listings on popular vacation rental sites. Genuine, personalized care through a dedicated property manager and our knowledgeable team of inspectors, who pro-actively care for your property to exceed expectations of both owners and guests. Homeowner benefits including Wyndham Home Exchange, a program which allows owners to deposit unused weeks at their Hilton Head Island property in exchange for stays at a selection of more than 4,000 resorts & rental properties worldwide. An international brand with the support of a dynamic local team both owners and renters can rely on.
We’ve got the demand – do you have the property? For more information, please contact Kimberly Morris at 843.686.8193 or e-mail Kimberly.Morris@wynvr.com • www.WVRHiltonHead.com
21 Executive Park Road, Hilton Head Island, SC 29928 • 843.686.8193 • WVRHIiltonHead.com
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ABOUT VACATION TIME OF HILTON HEAD ISLAND, INC.
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Rentals • Real Estate Sales Regime Management
acation Time of Hilton Head Island, Inc. is a full-service, family owned and operated company, established in 1976. Our offices are conveniently located at 3 Lemoyne Avenue in the heart of South Forest Beach, perfect for easy guest check-in and quick response time for management. Vacation Time’s services include Real Estate Sales, Oceanfront Vacation Rentals, Long Term Rentals as well as Property Management. We manage over 600 resort villas including over two hundred one to four bedroom oceanfront and ocean oriented vacation rental properties, primarily in South Forest Beach. We specialize in assisting association officers and directors achieve successful outcomes on all of their goals; together, we’ll provide the high-quality leadership that makes your community a desirable place to live. As vacation rental managers, we are often the first to hear of the issues that affect your or your guest’s experience at your community. We have the capability to react quickly to those issues, seven days a week. Our 24/7 in-house maintenance staff, extensive online marketing presence, high percentage of repeat guests, long standing relationships with condominium regime clients, rental property owners and guests are all reasons to consider Vacation Time for your management needs.
ABOUT SEASHORE VACATIONS, INC. LOCALLY OWNED & OPERATED FOR OVER 40 YEARS
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wner/B.I.C., Buddy Konecny and his staff have been providing guests and owners with unparalleled customer service year-after-year. Our “Hands On” approach ensures your property will receive the attention it deserves while maximizing rental income. Allow us to customize a program to suit your particular needs. We specialize in Oceanfront & Ocean-oriented properties on Hilton Head Island’s famous South End: Forest Beach, Sea Pines & Shipyard.
SERVICES Easy to navigate web site, www. seashorevacations.com, featuring on-line reservations, up-to-theminute booking calendar, photos of the properties, amenities and other valuable information. We offer a Mobile Application for Apple & Android devices. This application includes property information, restaurants and local activities. We are partners with multiple online travel sites including: Home Away, Trip Adviser/Flip Key, Clear Stay, Perfect Places and VRBO (among others). Timely statements (also available online), property inspections, periodic inventories, security checks and 24 hour on-call service. No marketing fees or invoice “Mark Up” charges. Our top priority is renting the properties we manage. We do not own any of the properties on our rental program nor do we sell real estate. We focus on your rentals.
CONTACT Terry Notartomaso - terry@vthhi.com Gary Fons - gwfhhi@hotmail.com www.vthhi.com Find us on Facebook (www.facebook.com/vacationrentalhhi) 3 Lemoyne Avenue, Hilton Head Island, SC 29938 843.785.5151 • 1.800.845.9500
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P.O. Box 5071, 11 Executive Park Road, Hilton Head Island, SC 29938 800.845.0077 • 843.785.2191 • rentals@seashorevacations.com seashorevacations.com
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ABOUT DESTINATION VACATION Sea Pines | Forest Beach | Palmetto Dunes
DISCOVER THE DIFFERENCE
OWNER TESTIMONIALS “If there were a rating above excellent, Destination Vacation would have it - they are Superior. They know
Raising the bar in customer service and offering only the finest selection of luxury oceanfront and oceanside rentals on Hilton Head Island
their business, they understand customer relationships, they have the contacts and the reach to get done what needs to get done. More importantly, they have that ‘can do’ attitude that gives you the confidence that things will not only get done on time, but get done right. Whether you are an owner or a customer you will not find a better agency on or off the island.” — Kathleen Bader, Owner, 13 Man O’War in Palmetto Dunes
843.785.7774 • DESTINATIONVACATIONHHI.COM
7 Executive Park Road, Hilton Head Island, SC 29928 • 843.785.7774 • destinationvacationhhi.com
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ABOUT BEACHSIDE GETAWAY SEA TURTLE GETAWAYS “My home is as unique as Hilton Head Island... and so is my rental company” — A. Sullivan, 3 Gadwall, Sea Pines Our Services Include: Over 45 years of combined experience as licensed real estate brokers specializing in the care and marketing of vacation homes and villas on Hilton Head Island. An exceptional marketing reach via more than 40 performance driven websites; including Hilton Head Islands most successful site: www. hiltonheadrentals.com Our homeowners are our most valued asset and can personally contact us 24/7 any day of year. We personally inspect your property prior to each arrival and upon each departure. Sea Turtle Getaways does not outsource property inspections. An ideal office located on Greenwood Drive, just off of the Sea Pines Traffic Circle. Where all guests are required to check - in and provide a credit card imprint for your˜protection. At Sea Turtle Getaways our goal is focused on maximizing owner revenues while minimizing owner expenses.
Testimonial: “We are absolutely thrilled that we switched rental companies! Since Sea Turtle Getaways took over the management of our home, it is clean, always rented & in high demand. We have been so pleased with their services that we decided to move our second investment property over to their program. We highly recommend Sea Turtle Getaways.” — E. Huyett, C. Beaver – Sea Pines Property Owners
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eachside Getaway is locally owned by your neighbor who has been an Islander for over 30 years. Our unique approach to property management is proven. Our guests love it and have come back year after year. Three licensed property managers and professional reservationists will ensure that your property is in tip top shape while maximizing your rental potential. Your property will also be carefully inspected before and after each guest by our in-house inspectors. Our rates are comparable and we offer much more service to our home owners. We understand not all owners are the same and we are flexible to meet those needs. Our homeowners have 24/7 access to their calendars and accounts, and we are only a phone call away if you ever need anything. You will speak to a person who knows your name and your property like it was their own.
We Offer Unique Property Management: Exclusive number of properties Hands On service Competitive fees Reasonable cleaning and maintenance fees Optimal rental revenue 24 hour owner access to account and calendar Member of Hilton Head Island Chamber of Commerce
Website and National Advertising Locally owned and operated by your Neighbor Extensive data base of past guests Owner referral program On time monthly payments Web based locks and thermostats with Behome247 for added security and online monitoring
CONTACT If you would like to be a part of our unique rental company, please give us a call at 1-866-386-6644!
Renee Taylor
Kaye Lyon
www.SeaTurtleGetaways.com 14 Greenwood Drive, Suite 101, Hilton Head Island, SC 29928 1.866.386.6644 SeaTurtleGetaways.com
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61 Arrow Rd Suite E, Hilton Head Island, SC 29928 843.686.6044 • Toll Free 1.866.443.5922 www.beachsidegetaway.com
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2016 PROPERT Y MANAGEMENT GUIDE
ABOUT TAYLOR LONG TERM RENTALS Three Generations of Service
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he Taylor family has provided local and absentee property owners with management solutions on Hilton Head for over 30 years. Our experience insures that your investment property is properly cared for and positioned for maximum potential rental income. That’s why property owners throughout the years have depended on us to help them achieve their goals for a return on their income property. Our dedication and professional method ensures that your property is best positioned to attract and retain good tenants. Just as important as your rental income is the care and protection of your property. We pride ourselves in finding and selecting the best tenant for your property. We concentrate our due diligence “before the lease” providing a thorough and extensive background check and verification of previous landlord referrals, length of employment and income. Careful selection of tenants provides less stress and long term relationships. We specialize is residential leases (annual or longer), Seasonal Rentals (minimum of 90+ days) and absentee owner services.
HIGHLIGHTS OF OUR PROGRAM Professional website Secure owner website portal Proven advertising and marketing methods Compliant selection of “qualified” tenants Preparation of lease agreement Collection of deposit & monthly rent Free online payment for tenants (90% pay online) Free direct deposit of owner income In-house maintenance (minor problems) Over 30 years of experience developing local vendors Scheduled walk-thru with tenants (pre & post inspections) Coordination of professional services Prompt response to tenant/owner concerns
OVERVIEW OF SERVICES OFFERED Regular inspections Coordination of services Housekeeping Storm preparation Preventative maintenance Key service (guests) Local contact for security Supervision of deliveries Mail and/or shipping Vehicle inspections Requested purchases & delivery Oversee repairs or renovations
Mark is proud that his oldest son, Joshua, has chosen to join him as a property manager and leasing agent. His decision consequently carries the respected “Taylor” name into a third “Generation of Service” for investment property owners of Hilton Head Island & Bluffton.
“peace of mind” when you’re not here!
21 Mathews Drive, Sutlers Square, Suite 3, Hilton Head Island, SC 29926 843.342.5393 • taylorlongterm.com
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RENTAL HOMES & VILLAS SALES ABOUT SOUTH BEACH INN & VACATION RENTALS FOCUS ON SOUTH BEACH
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n an island the size of Hilton Head, it is easy to spread your resources too thin. That’s why we, at South Beach Inn and Vacation Rentals, concentrate on marketing only the South Beach area. By partnering with The Salty Dog and the South Beach community, we are able to effectively reach guests on a national, regional and local level while offering the personal attention you expect. In addition to our villa rentals, The South Beach Inn has a collection of suites available for nightly rentals. The suites are an affordable way to accomadate extra visitors and remain in the South Beach and Sea Pines area. Suites are equipped with kitchenettes and include the same service people have come to expect from The South Beach Inn. It’s no wonder we are constantly growing and our guests return year after year.
SERVICES Secure custom website with online booking. Detailed photo gallery and a searchable database that enables guests to find accommodations to fit their needs. Detailed property inspection before, DURING, and after every visit to address any issues that might arise. Full-time maintenance staff to protect your investment in the event of an emergency. High occupancy rates with lower commissions ensure owner profitability. Timely and concise monthly statements.
“We have quality long-term tenants ready to rent your Bluffton, Hilton Head or Sun City home!”
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ake the headache out of renting your home with fullservice property management from Colleen Renew and the Rental Homes & Villas team. For sixteen years, we have connected quality homes with exceptional tenants. We provide owners with personalized communication, crossplatform marketing, full optimization of income, comprehensive reporting, access to our network of contractors and inspectors at no markup, and peace of mind knowing that their investment is well protected. Our thoroughly vetted tenants appreciate our prompt attention to issues and assistance with all aspects of the rental process.
WHAT OUR CLIENTS ARE SAYING “ They manage three properties for me with efficiency and professionalism. I trust them so much that I have authorized them to sign leases on my behalf. I would recommend them without hesitation.” — Raymond Gilliam “ Colleen is the rental agent for the home my mother has rented for the past ten years. During that entire time, Colleen has consistently gone above and beyond the call to provide prompt, professional service with a personal touch. She has been of great help to my mother and me. It has been a pleasure working with her.” — Drew Laughlin “ Long-distance ownership would not have been possible for the last ten years without Rental Homes and Villas as my rental property manager. These folks have worked as my liaison between both tenants and vendors and are always just a phone call or email away. I am confident that they have saved me many a sleepless night, simply by being there. I would not hesitate to recommend them to anyone in the Hilton Head area who is looking for a responsible, reliable and knowledgable property manager.” — Kelly Oppelaar
AGENT REFERRAL BONUS:
20% of First Months Rent on referred properties! - See website for details
232 South Sea Pines Drive, Hilton Head Island, South Carolina 29928 1.800.367.3909 • sbinn.com
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39 Persimmon Street, Suite 101, Bluffton SC 843.836.4550 • cell 843.290.3662 • RentalHomesandVillas.com
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