Forma Issue 12 by HITO

FORMA 3 YEAR ANNIVERSARY EDITION

HITO AWARD FINALISTS

SEE YOUR WORK IN PRINT

BEAUTY AWARDS 2013

GET QUALIFIED IN NAIL TECHNOLOGY

contact NATIONAL OFFICE PO Box 11 764 Wellington 6142 Phone (04) 499 1180 Fax (04) 499 3950

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industry awards 2013 Meet the HITO Awards finalists

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Every year, HITO, Kitomba, and NZARH host the Industry Awards. This year, the awards will be held on 20 October 2013 at the Auckland War Memorial Museum.

he awards are designed to celebrate excellence in the hairdressing industry, celebrating training, creative talent, and business acumen. HITO’s awards celebrate the best apprentices, trainers, tutors, and salons of the year, acknowledging their contribution to the industry.

They spent hours deliberating over the results. The quality and variety of the applications made judging them difficult. “We were impressed with the variety and creativity of the applications,” said Erica. “It was heartening to see the enthusiasm, passion and determination that apprentices have in their chosen career. As judges, we’d like to acknowledge the time, effort and sheer hard work that employers, trainers and tutors put into their applications. It was exciting to see the number of applications increase, especially in the Trainer of the Year category, which has only been running for three years.”

In this issue of Forma, we are proud to announce the finalists for the HITO awards. HITO has five awards, the winners of which are announced at the awards dinner in October. We also recognise other achievements in the Industry (last year we acknowledged Cait Woodcock, National WorldSkills Champion), and announce the winners of our Hairdresser in Training Photographic Competition. Over the next few pages, you’ll have the opportunity to meet our finalists for each award.

We announced our finalists on Monday 9 September via Facebook, the website, and e-Forma. Congratulations to our finalists, and thank you to all entrants. We encourage everyone to enter next year, and to attend the awards evening in support of their colleagues.

Picking the finalists was an extremely difficult decision. Our three judges were: • Erica Cumming (HITO CEO) • Greg Durkin (Flooring and Decorating ITO CEO)

We hope to see you at the awards dinner on 20 October. It’s going to be a fantastic night, with delicious food, amazing entertainment, and the announcement of the award winners for each category.

• Lyndsay Loveridge (HITO Ambassador, hairdressing business and education guru)

BUY YOUR TICKET FOR THE INDUSTRY AWARDS TODAY! Tickets are just $179 each (incl GST) for a night jam-packed with entertainment, a three course meal and of course the announcement of the awards winners. Booking is easy, just head to www.hito.org.nz/industry-awards-2013/ and use your Visa or Mastercard to purchase tickets through Paypal

AUCKLAND WAR MEMORIAL MUSEUM

APPRENTICE OF THE YEAR Regional Finalists & Winners

NORTHERN REGION (WINNER)

AUCKLAND REGION (WINNER)

Kelly Clark, Rodney Wayne Whangaparaoa

Laura Williams, Jan Waite Hairdressing

Kelly is a second year apprentice with Rodney Wayne in Whangaparaoa. She loves the creativity of hairdressing, and the fact that each client is different. Kelly was inspired to be a hairdresser by her Aunt’s hair and beauty work with the Royal London Shakespeare Company. She did Gateway through her school and then moved into an apprenticeship. Finding out she was a regional finalist was “so amazing – I never thought I’d get that call!” Kelly believes she was a chosen because she is passionate about her work, comes to work with a positive attitude every day ready to put 100% into everything.

Laura Williams is in the last year of her apprenticeship with Jan Waite Hairdressing. She says it is difficult to pick her favourite thing about hairdressing - she loves everything! Laura was inspired to become a hairdresser after taking on an after school job at a salon. She fell in love with hairdressing there, and decided to become an apprentice. Laura felt both happy and relieved when she found out she was a regional finalist. She believes she would be great Apprentice of the Year because she is passionate, a role model, and loves the business. She wants to share her knowledge with other apprentices, and hopes winning the award would help her do this.

NORTHERN REGION (FINALIST) AUCKLAND REGION (FINALIST)

Jordan Paige, Navarjo

Caitlin Parrant, Headquarters Remuera

Jordan is a second year apprentice at Navarjo Hair Design Ltd. Her favourite thing about hairdressing is making clients feel happy. Jordan was inspired to start an apprenticeship after doing a friend’s hair for a wedding. Her friend loved her hair, and the rest is history. Jordan felt “amazed, happy, and so overwhelmed” when she found out she was a regional finalist. She is also pleased that her hard work has been acknowledged. Jordan believes she was a finalist because she has worked so hard and done every training course she could do.

Caitlin is a 3rd year apprentice with Headquarters in Remuera. She loves working with clients where every day is different. Caitlin has always wanted to be a hairdresser. “It’s so great to have the opportunity to do a hairdressing apprenticeship,” she says. Caitlin was speechless when she found out she was a regional finalist. “I didn’t expect it at all,” she says. She wants other apprentices to have someone to look up to, to see that anything is possible, and hard work pays off.

APPRENTICE OF THE YEAR Regional Finalists & Winners

AUCKLAND REGION (FINALIST)

MIDLAND REGION (FINALIST)

Trent Fleet, Bettjemans

Angie Sturzaker, Synergy

Trent is a 3rd year apprentice at Bettjemans in Auckland. He loves absolutely everything about hairdressing, but especially enjoys making people feel good. Trent was inspired to become a hairdresser after receiving a bad haircut himself – he knew he could do better. Trent is extremely excited to be a regional finalist and says it is great to see his hard work pay off. Trent is focussed. He has to be the best, has worked hard, and would love to be a role model for other apprentices.

Angie Sturzaker is a 3rd year apprentice at Synergy in Hamilton. Her favourite thing about hairdressing is cutting and learning new skills. Angie was inspired to become a hairdresser when she walked into a salon. She said it smelled incredible, and she knew it was where she wanted to be. Angie is extremely excited to be a regional finalist. She says it was “completely unexpected!” She has worked extremely hard, and persevered through many ups and downs.

MIDLAND REGION (WINNER)

MIDLAND REGION (FINALIST)

Amanda Pugh, Hair Affair

Holly Ransley, Snavrap Hair

Amanda Pugh is in the last year of her apprenticeship at Hair Affair in Putaruru. She loves absolutely everything about hairdressing. Amanda has wanted to be a hairdresser ever since she was a child. She was always changing her hair, even at nine years old. She also loves the idea of being able to talk to people. Amanda says it feels “fantastic” to be a regional finalist. She believes she would be a great Apprentice of the Year because she has “put 120% effort into her apprenticeship, and achieved so much in such a short time”.

Holly Ransley is a 3rd year apprentice at Snavrap Hair. She loves making her clients happy, working with her best friend, and colouring. Holly has always wanted to be a hairdresser. Determined, she volunteered at Snavrap until Janine, the owner, finally agreed to take her on as an apprentice. Holly feels extremely proud to be a regional finalist. She has worked hard through serious obstacles (she was told she had scoliosis and her back would not stand up to the demands of hairdressing) and dedicated her whole life to becoming a hairdresser. She has been working towards this award since she was sixteen.

APPRENTICE OF THE YEAR Regional Finalists & Winners

MID-CENTRAL REGION (WINNER)

MID-CENTRAL REGION (FINALIST)

Courtney Jackson, Be Ba Bo

Kyla Elwin, Victoria Avenue Hairdressers

Courtney Jackson is a 2nd year apprentice at Be Ba Bo Hair Studio. She loves entering competitions, being creative, and making people happy. Courtney started training as a hairdresser because she wanted to be creative. Courtney is tremendously excited to be a regional finalist. She also felt relieved after all the hard work she’d put in. Courtney believes she would be a good Apprentice of the Year because she is determined, really organised, super passionate, outgoing, and works hard.

Kyla Elwin is a second year apprentice at Victoria Avenue Hairdressers. She is a third generation barber who loves making people feel happy about themselves. Kyla started working in the salon at 12 years old, inspired by her mother and grandmother, who are also barbers. Kyla is excited to be a regional finalist but says it was a complete surprise. She believes she was selected because she always gives 110%. Kyla would also love to promote barbering.

CENTRAL REGION (WINNER) MID-CENTRAL REGION (FINALIST)

Renee Edgarton, Promises Hair Design

Stephanie Whiley, Visage

Renee Edgarton is halfway through her apprenticeship at Promises Hair Design. She loves absolutely everything about hairdressing. Renee was inspired to be a hairdresser by her mum, who is also a hairdresser. She also wanted a job where she could be creative. Renee was stunned when she heard she was a regional winner. She believes she would make a positive Apprentice of the Year because she has put her heart and soul into hairdressing. She loves her career, and will “keep fighting until [she’s] on top”.

Stephanie Whiley is in the last leg of her apprenticeship, working towards having 25 clients each week. She loves her salon, Visage and loves learning about hairdressing. Stephanie was inspired to become a hairdresser because she wanted to be creative and have a job she enjoyed. Stephanie feels overwhelmed, but also proud of herself, for becoming a regional finalist. She never gives up, and always keeps on learning and giving things a go.

APPRENTICE OF THE YEAR Regional Finalists & Winners

CENTRAL REGION (FINALIST)

NORTHERN-SOUTH REGION (WINNER)

Liam Northcott, Frenz

Nadine Gratton, Ursula Harris

Liam Northcott is a final year apprentice at Frenz. His favourite thing about hairdressing is making people feel fabulous about themselves. There was never any doubt that Liam wanted to be a hairdresser. Liam was extremely excited and surprised when he found out he was a regional finalist. He believes he was chosen because he is driven, loves what he does and he is constantly learning.

Nadine Gratton is a 3rd year apprentice at Ursula Harris. Her favourite part of hairdressing is interacting with clients and making them feel valued, although she says she has never come across anything she didn’t enjoy. Nadine has always been involved in the industry, so doing an apprenticeship was the logical next step. She wouldn’t change her career for anything. Nadine was over the moon when she found out she was a regional apprentice. She says “it’s fantastic to put in so much work and then find out it’s gotten somewhere”. Nadine believes she would be an excellent role model as Apprentice of the Year because she goes the extra mile and puts in lots of effort.

CENTRAL REGION (FINALIST) Stephanie Scott, Frenz Stephanie Scott is a final year apprentice at Frenz. She loves working with people and making them feel special. Stephanie wanted a creative job where she could work with people, so she knew hairdressing would be right for her. So how does it feel to be a regional winner? She was shocked, excited, and overwhelmed when she found out she was a regional finalist. Stephanie believes she was selected because she is a passionate and creative professional who works hard and would be a positive role model.

NORTHERN-SOUTH REGION (FINALIST) Renee Spicer, Botticelli Renee Spicer has just finished the third year of her apprenticeship at Botticelli. She loves how creative hairdressing is, and enjoys making people happy. Renee started out as a salon assistant and from there got into hairdressing. She loved it so much that she took on an apprenticeship. Renee is excited to be a regional finalist. She was so excited, she says, that she started jumping up and down. Her work colleagues are also pleased for her. Renee believes she was selected because she loves hairdressing and helping people. She gets involved in everything and puts in 100%.

APPRENTICE OF THE YEAR Regional Finalists & Winners

NORTHERN-SOUTH REGION (FINALIST)

SOUTHERN-SOUTH REGION (FINALIST)

Sarah Wright, Vogue Hair and Barbers

Nicola Wilkinson, Chocolatt Hairdressing

Sarah Wright is almost finished her barbering apprenticeship with Vogue Hair and Barbers. Her favourite thing about barbering has been learning about the history of barbering and adding to her skill base (Sarah already has a hairdressing qualification). Sarah has always wanted to work in the industry. She decided to complete her barbering apprenticeship because it is such a valuable skill to have. She also loves hairdressing, however, particularly working with long hair. Sarah is extremely excited to be a regional finalist. She did not expect to get through again, having also been a regional finalist last year. She believes she is truly dedicated, having carried on studying throughout the Christchurch earthquakes. She is highly focused, has achieved well in competitions like WorldSkills, and is always willing to help other apprentices.

Nicola Wilkinson has just completed the third year of her apprenticeship at Chocolatt in Wanaka. She loves everything about hairdressing. Nicola was offered the opportunity to grow a career in hairdressing. Always up for a challenge, Nicola took on an apprenticeship and discovered she loved it. “It feels so great to be a regional finalist,” Nicola says. She believes she was chosen because she loves her job and wants to encourage others to follow their passion. She believes she has the ability to influence other apprentices.

SOUTHERN-SOUTH REGION (FINALIST) Courtney Gaudion, DeVine Hair and Beauty Courtney Gaudion is a 3rd year apprentice at DeVine Hair and Beauty. She loves being able to make clients feel empowered by transforming them inside and out. Courtney loves being creative and helping clients, so hairdressing is perfect for her. She loves watching her clients walk out beaming. Courtney feels “honoured, stoked, and blessed” to be a regional finalist. She believes she has worked hard and given it her best. Courtney would love to see her support team acknowledged and recognised for all their efforts. She wants to give back to the community and be an inspiration to others.

SOUTHERN-SOUTH REGION (WINNER) Nicole Clark, D’Or Nicole Clark is a 2nd year apprentice at D’Or. She loves absolutely everything about hairdressing and her apprenticeship. Nicole has always wanted to be a hairdresser. She was told to go to University, but after having a terrible experience at a hair salon, Nicole was more determined than ever that she could do better. Nicole is extremely excited to be a regional finalist. She believes she would be a great Apprentice of the Year because she is a hard worker, an “all-rounder”, and loves what she does.

JASMINE MCBETH MEMORIAL SCHOLARSHIP Finalists

Lisa Gill, Elise Hair Design

Sydonie Lockwood, Image Hair

Lisa Gill is an apprentice at Elise Hair Design. She enjoys working one-on-one with clients and doing long hair-up’s and perms. Lisa was inspired to become a hairdresser by looking at her grandmother’s hairdressing equipment. She wanted a job where she could make customers feel good, and after several challenges, she took up a hairdressing apprenticeship.

Sydonie Lockwood started her training at Servilles and is now an apprentice at Image Hair. Her favourite thing about hairdressing is working with colour. Sydonie chose hairdressing because of “the freedom to express my individuality and the endless possibilities,” she says. “I have worked extremely hard to be where I am today. I was out of school at the age of fourteen due to my illness, and then became utterly unmotivated about life. Hairdressing opened my eyes to the world of art, fashion and creativity”.

Lisa was “over the moon” when she found out she was a finalist. Lisa believes she would be a positive Jasmine McBeth Memorial Scholarship recipient because she has passion, determination, and drive.

Sydonie was totally shocked when she found out she was a finalist. She believes she would be a great Jasmine McBeth Memorial Scholarship recipient because it would be a “huge thumbs up” that she did the right thing in choosing hairdressing after her illness.

She has come such a long way, fighting against many challenges. Lisa would love to have enough money to focus on hairdressing only as she currently works multiple jobs in order to support her hairdressing studies.

Julieanne Hartshorne, Hi-Tek hair Studio Julieanne Hartshorne is an apprentice at Hi-Tek Hair Studio. She loves working one-on-one with clients and seeing how happy she can make them. Julieanne hadn’t planned to become a hairdresser. She was given the opportunity to help out, and it wasn’t long before she was in love with the trade. Julieanne was speechless when she found out she was a finalist.

Julieanne believes she would be a great Jasmine McBeth Memorial Scholarship recipient because she gives 110% and is truly dedicated. Julieanne took a ten year hiatus to care for her parents and have kids, but she came back to the industry and managed to complete all her remaining units (and there were quite a few) in just three months! She has completed her finals now and is looking into the next steps to expand her skills and offer a wider range of services to her clientele. One day she plans to go on to support upcoming apprentices to achieve their dreams.

“I couldn’t believe it,” Julieanne says, “I’ve never entered anything like this before, so being a finalist out of so many is huge for me”.

TRAINING SALON OF THE YEAR Finalists

"For Bettjemans, winning this award would endorse how effective training is, not only for their salon, but for the industry as a whole."

Bettjemans Bettjemans is a salon located in Auckland. They are one of our finalists for Training Salon of the Year, and they also have finalists in the Apprentice of the Year and Trainer of the Year Awards. Phif Bettjeman, co-owner of the salon, says it is â&#x20AC;&#x153;amazingâ&#x20AC;? to be a finalist, and that it is nice to be acknowledged. For Bettjemans, training is of utmost importance. Phif has been attempting to hire a senior staff member since January, and she described her frustration when encountering untrained staff who could not perform necessary salon tasks. In contrast, Bettjemansâ&#x20AC;&#x2122; apprentices are thoroughly trained in every area. At the beginning of each year, Bettjemans create a structured training calendar. Their apprentices undergo off job training and weekly sessions with a senior stylist according to this calendar. The stylist that organises training is changed every week. For Bettjemans, winning this award would endorse how effective training is, not only for their salon, but for the industry as a whole.

“They know our continuous training, and mentoring means our team won’t get stuck in a rut and so neither will they. There is no such thing as a boring client, only a boring hairdresser."

Reds Hairdressing Reds Hairdressing is a Wellington area salon, located in Pukerua Bay, and one of our Training Salon of the Year finalists. This will be the second time Reds has been a finalist, having won the Award previously. Diana Beaufort, head of Reds Hairdressing, says she was “really, really happy” when she found out they were finalists. She was initially unsure whether they were or not, but once she saw the news on our Facebook announcement she was “happy and relieved”.

Mane Salon

“Our clients love our focus on training,” Diana says, “they know our continuous training, and mentoring means our team won’t get stuck in a rut and so neither will they. There is no such thing as a boring client, only a boring hairdresser”.

Mane Salon is a central Wellington training salon. They are one of three finalists for Training Salon of the Year. “It’s so amazing to be a finalist. We are proud of the training programme we’ve created at Mane, and it makes it all worth it,” Janine Simons, owner of Mane, says. "We are a little different with the way we train in our salon, so it's lovely to get into the finals – it gives our approach approval”.

Diana says the key to be a superior training salon is to know what you want from your training plan. She says you should get the whole team involved in training, be consistent with that training, create a learning environment in the salon, and have both rewards and consequences for achieving/not achieving training goals.

“Training is the cornerstone of what we do and the future of what we do. The current generation are hungry for training, and we have to address that,” Janine says. Training is also essential to her personally, and she says it is necessary to always upskill as there is always so much more to learn.

Training is everything at Reds, and Diana says winning this award would validate that approach and all the extra work they’ve done in the last five years. She feels they have grown as a salon since winning the award last time.

In the long term, Mane hopes to focus exclusively on training. Currently, each trainee undergoes 17-20 hours a week of training. They are also given salon performance targets and clients from day one. “To win would be amazing! It would validate the incredible team at Mane and the vision of the Mane training academy,”

TRAINER OF THE YEAR Finalists

Grant Bettjeman, Bettjemans

Yvonne Jenkinson, Decadence of London

Grant Bettjeman is co-owner and trainer at Bettjemans in Auckland.

Yvonne Jenkinson is a trainer at Decadence in Napier. Yvonne was “absolutely overwhelmed” when she found out she was a finalist. Her favourite part of the process has been seeing the references people wrote, saying she felt “truly humbled”.

Grant is thrilled to be a finalist. For Grant and Bettjemans, winning this award would thoroughly endorse the importance of training, and especially the importance of apprenticeships. Apprentices and the training they undertake are extremely important at Bettjemans. Co-owner, Phif Bettjeman, compared them to “having a Master Builder build your house rather than a regular hammer-hand”.

Yvonne was an apprentice herself when she knew she wanted to become a trainer. One day, a client came into the salon, and Yvonne was told to go and cut their hair. Her trainer told her she was not allowed to ask for help. Yvonne was out of her depth, and the client left with a no. 1 all over instead of the flattop cut he wanted. Yvonne vowed to develop her skills and to make sure no one else ever had to go through what she did.

For Bettjemans, having apprentices is like having an in-salon family. Training takes priority as employees do not grow without training.

“Nothing can compare to seeing the pride and excitement in a trainee when they accomplish a task,” Yvonne says. “See them grow, achieve, and move on to bigger things is everything”.

Seeing apprentices win competitions, become competent and confident in front of clients, and go on to be accomplished young hairdressers is of paramount importance to Grant. And their training is clearly paying off, with their apprentices doing well at the NZARH competitions and going on to be regional finalists in the Apprentice of the Year.

“I never ask anything from trainees except to have pride in themselves and pass on their knowledge,” Yvonne says. “Being nominated for the award is recognition that I’ve achieved what I wanted to do”.

“I never ask anything from trainees except to have pride in themselves and pass on their knowledge."

TUTOR OF THE YEAR Finalists

Alta Koegelenberg, Waikato School of Hairdressing

Fiona Smith, Western Institute of Technology

Alta Koegelenberg is a tutor at the Waikato School of Hairdressing in Hamilton.

Fiona Smith is a tutor at the Western Institute of Technology in New Plymouth.

Alta has always been involved with apprentices in the salon, and she has always been passionate about teaching. She decided she needed a new challenge, and so she took up tutoring.

Fiona works as both a hairdresser and a tutor. This means she can stay current in her tutoring approach, and also gives her the opportunity to pass on her on job training to her students. It also means she can empathise with her students – she knows what it’s like to have to go into work after a long day of learning at tech.

Alta enjoys the ever changing aspects of her teaching and is continually updating her delivery to suit the needs of her students and clients in the training salon. By understanding the changes in hair styles, techniques and technology, she can stay current and bring that knowledge to our students.

Fiona loves learning from her students and well as helping them grow. “Seeing their progress over the year they are with me is so rewarding,” Fiona says.

“We’re changing lives [with tutoring]. It’s such a reward to see students graduate at the end of the year, especially if you know they’ve struggled”.

And her tutoring methods are clearly paying off: Fiona has had several apprentices do well in the Apprentice of the Year award, including one finalist this year.

Alta was pretty excited when she found out she was a finalist, and says it feels like she has achieved something already. Alta says winning the overall award would be incredible recognition of all her hard work.

Fiona would love to win the overall award because it would be recognition of all her efforts. “As a teacher, you do the best you can,” she says, “but it’s great to receive recognition that what you’re doing is right”.

Donna Bowman, Southern Institute of Technology Donna Bowman is a tutor at the Southern Institute of Technology.

Donna also enjoys helping the students onto the next stage of their careers, helping them set goals and work towards the ultimate goal of their National Certificate.

Donna has always loved training. She got her start in education in a salon, and then continued to train apprentices in her own salon later on. Donna loves that the industry and education that supports it is continually evolving. “What could be better than to have a whole classroom of students to nurture, and pass on my knowledge and skills to?”

For Donna, winning the award would be “the biggest reward for the years [she] has put into hairdressing education”. Donna hopes that winning the award will give her the opportunity to help other educators. She also hopes to continue her own education, learning from others in the industry and giving back to them in turn.

tutor of the year 2012 LYNETTE JOSEPH We talk to Lynette Joseph about her experience as Tutor of the Year 2012.

Last year, Lynette’s passion for tutoring saw her named Tutor of the Year at the HITO Industry Awards. Since then, Lynette has been busy, opening her own hairdressing salon and expanding her tutoring expertise into the world of apprenticeships.

hen Lynette heard her name called at the 2012 Awards Ceremony, she couldn’t have been more surprised. “I was absolutely over the moon. I was up against so many amazing tutors whom I have so much respect for. It was such a wonderful surprise”.

students through their courses and seeing them qualify has been one of the most rewarding experiences for Lynette. “The students inspire me, and I hope I can inspire them in return”. This year, Lynette’s tutoring career has undergone some changes. She is still passionate about tutoring and has continued to provide support to students who ask, but she has also taken on some new challenges. At the moment, Lynette runs her own hairdressing salon, Bliss Hair Boutique and has been spending her time this year growing her business. Tutoring is always in the back of her mind, however – Lynette hopes to take on apprentices at Bliss Hair Boutique, allowing her to pursue her dream job, tutoring and training the hairdressers of today.

Lynette has since finished her role as Senior Tutor at the Bay of Plenty Polytechnic, but that hasn’t made a difference to her love of, and commitment to, tutoring and helping students to succeed. She still has apprentices ringing her constantly, asking for advice and support. Lynette says this has been just one of many positive side effects to winning Tutor of the Year. Students have increased confidence in her and are more willing to ask for advice. It’s also a terrific conversation starter. Many people have approached Lynette to say how much they think she deserved the award.

LYNETTE’S TOP TEN TIPS FOR TUTORS

And Lynette certainly did deserve it. Lynette has been tutoring for eleven years, but she has been committed to a career in tutoring for even longer. Lynette was completing her off job training at Bay of Plenty Polytechnic when she decided to be a tutor, having been inspired by her tutors and her training there. Even though there were no opportunities right away, Lynette still put herself through a course on Adult Learning, determined to be a tutor. And she was in luck – not long after that a job came up at Bay of Plenty Polytechnic, where Lynette had originally trained. She had been working as a tutor since.

1. Be patient

And it's still rewarding, even after eleven years.

7. Respect the student – their individuality, their beliefs

Lynette still loves motivating students and encouraging them with their work. It isn’t always easy keeping students motivated, especially if there are personal issues. But from the biggest challenges come the biggest successes. Getting those struggling

8. Be passionate about tutoring

2. Be passionate about the industry 3. Walk the talk – make sure you are actively involved in the industry 4. Be encouraging 5. Be organised 6. Be approachable

9. Be prepared for every day in the classroom 10. Be creative in the classroom

PASSION, VISION, GOALS & A DREAM

As we enter the sixth year of this award, the Scholarship recipients and Jasmineâ&#x20AC;&#x2122;s family share their thoughts on the Jasmine McBeth Memorial Scholarship. 16

JASMINE MCBETH

As the 2013 Industry Awards approach, we wanted to remind the industry and our finalists of the story behind one of our most prestigious awards, the Jasmine McBeth Memorial Scholarship. We spoke with Denise McBeth (Jasmine’s mum) about the story behind the award and the impact on those who receive it.

he story and memory of Jasmine McBeth continues to be an inspiration. Diagnosed with cancer when she was ten, Jasmine nevertheless pursued her dream of being a hairdresser. Despite being acutely ill for the next eight and a half years, Jasmine never let her illness be an excuse, always completing her assignments and persevering with her qualification. She aimed to be the best, and to “live like there is no tomorrow”. This was something that was a reality to Jasmine. And her efforts were rewarded: in 2006 Jasmine was awarded the HITO Apprentice of the Year Award.

Denise and Murray couldn’t be more pleased with the recipients. They feel each of them has “been everything Jasmine and ourselves stand for,” and “each and every one of them has a unique story that deserves to be heard”. Denise and Murray have met each recipient and say it gives them absolute pleasure to see the “scholarship family” grow. They keep in touch with each recipient. The recipients themselves couldn’t be more grateful for the support they have received. All our recipients say they have achieved things they would never have otherwise achieved, and gained confidence they never had before.

She didn’t stop there. Jasmine completed her apprenticeship and then moved on to studying business papers. Shortly before she passed away, Jasmine revealed to her parents that she had saved $28,000, hoping to open her own salon in the future. Unfortunately, Jasmine was unable to fulfill this dream, but her parents invested this money, using the profits from it to create (in conjunction with HITO) the Jasmine McBeth Memorial Scholarship.

Louise Duncan, the 2009 recipient, says “the Jasmine McBeth Scholarship gave me opportunities I would not otherwise have had. It gave me the motivation to chase those opportunities and believe in myself”. Louise was able to learn from industry professionals at the Sydney Expo, and she now runs her own salon thanks to the support and financial assistance the scholarship gave her. Louise also hopes to offer the same opportunity to another apprentice someday. She will always be grateful to the McBeth family for giving her this chance.

The scholarship is aimed at helping hairdressing apprentices with “an unrelenting passion, vision, goals, and a dream,” says Denise. “Jasmine would love each recipient of this award to be able to realise their dreams and become that famous hairdresser [that Jasmine always said she was].”

Jasmine has been a real inspiration to each recipient. Her experiences convinced all of the them to apply for

ARTICLE CONTINUED FROM PREVIOUS PAGE

MARIANNA BROWN (RIGHT), 2011 RECIPIENT

KALEB PRITCHARD, 2012 RECIPIENT

MOANA RIDDELL, 2010 RECIPIENT

LOUISE DUNCAN, 2009 RECIPIENT

the award, inspiring them to tell their own stories and pursue their passion despite their hardships. As Marianna Brown (2011 recipient and Apprentice of the Year 2012) says,

JOEL HORNELL, 2008 RECIPIENT

Our other applicants agreed. They also reminded future applicants to keep the meaning of the award in mind, and to think about why they wanted to win the award. Above all they agreed that applications should be honest and heartfelt. And if they win, to represent the award to the best of their ability.

“Jasmine was such an inspiration. She never let anything get in her way, so why should I?”

“Despite hardships, setbacks, and adversity, Jazz retained her passion, vision, and goals for the industry. It was those qualities that inspired her peers,” Denise says, “The award is not about skill or academics but unrelenting passion, vision, goals, and having a dream”.

Kaleb Pritchard, 2012 recipient, felt the same, saying “I was very shy, but Jasmine’s story made me feel like I should get out there and not be shy any more”. Our recipients each had a unique story to tell, just as Denise McBeth said. They have survived serious illness, natural disasters, and other life events that prevented them from following their dreams. But they all persevered, working through their obstacles and achieving their goals.

“It makes us both proud that although Jasmine was only on this earth for a very short time, she has changed so many lives. Today she continues to shape our lives with her scissors from above”. Denise and Murray want to see these qualities, and embodying Jasmine’s motto – “Live like there’s no tomorrow”, continue in scholarship recipients for many years to come as they continue to expand their scholarship family and honour Jasmine’s legacy.

But, as Joel Hornell, the first scholarship recipient, says, it isn’t about having the most tragic story. It's about love for the industry and the desire to go the extra mile. His advice is to show that commitment in the application.

SEE YOUR WORK IN PRINT Are you a HITO apprentice? This is your chance to have your work published in an issue of Forma Magazine. If you have photographic work that you are proud of, we want to know. Give HITO a call on (04) 499 1180 to find out how to send your photographs in and have the opportunity to be published in Forma.

see your work in print

NADINE GRATTON, URSULA HARRIS HAIR 20

SEE YOUR WORK IN PRINT

Name: Nadine Gratton Salon: Ursula Harris Hair Name of model: Juliette Perkins Name of photographer: Aleisha Liebezeit

WHO INSPIRES YOU IN YOUR HAIRDRESSING CAREER, AND WHY DO THEY INSPIRE YOU? Everyone that I work with inspires me; I have learnt from every one of them and it has been great to see everyone’s different take on things and then get to create your own take on it.

WHY DID YOU DECIDE TO DO A HAIRDRESSING APPRENTICESHIP?

WHAT WAS THIS PHOTOGRAPHIC WORK FOR? This photographic work was for new marketing images for our brand new Style Bar that we have recently launched in the salon.

From a very young age I have absolutely loved hairdressing; it has always been a passion of mine. I love the diversity that the industry has to offer and that I get to learn all my skills as a hairdresser under one apprenticeship.

WHAT WAS YOUR INSPIRATION? My inspiration for these looks were from other Style Bars around the world. I also looked at what suited the model and her look.

WHAT’S YOUR FAVOURITE PART OF BEING AN APPRENTICE?

HOW DID YOU ACHIEVE THIS LOOK?

My favourite part of being an apprentice has been the learning; I thrive on the sense of accomplishment I gain every time I master a new skill.

Curls: I curled the whole head, on the top section I over directed the sections to get a bit of volume with the curl at the roots, I then brushed all the curls out and dressed it out with a tiny bit of serum and hairspray.

WHAT’S YOUR FAVOURITE PART OF DOING FASHION OR PHOTOGRAPHIC WORK?

Straight: I used medium sections, starting at the nape and used Cloud Nine straighteners to create a smooth sleek style. For the finishing I ran a bit of serum though.

My favourite part of doing photographic work is getting to create something amazing and having it transformed into a image that you then get to see in magazines, people’s websites, on the internet etc.

WHAT PRODUCTS DID YOU USE? Redken Forceful 23, Redken Quick Tease, Redken All Soft Argan Oil, Redken Wax Blast.

WHAT ARE YOUR DREAMS AND ASPIRATIONS FOR YOUR CAREER IN HAIRDRESSING?

SPECIAL THANKS TO:

My dream would be to one day own my own successful salon and be a recognised hairdresser in the New Zealand hair industry.

Salon: Ursula Harris, Makeup Artist: Emma Hollis Photographer: Aleisha Liebezeit, Model: Juliette Perkins

see your work in print

RENEE LEE, CREATIONS HAIR DESIGN 22

SEE YOUR WORK IN PRINT

Name: Renee Lee Salon: Creations Hair Design, Taradale Name of model: Zoe Harty Name of photographer: Rebecca Scerri

WHO INSPIRES YOU IN YOUR HAIRDRESSING CAREER, AND WHY DO THEY INSPIRE YOU? Sharon Blain! For her amazing, exceptional long hair work.

WHAT WAS THIS PHOTOGRAPHIC WORK FOR? NZARH 2013 editorial stylist of the year.

WHY DID YOU DECIDE TO DO A HAIRDRESSING APPRENTICESHIP?

WHAT WAS YOUR INSPIRATION?

As long as I can remember I’ve wanted to be a hairdresser. It’s always been a passion of mine so it was only a matter of time before I got an apprenticeship. I’m just so lucky to have one at a young age.

My inspiration actually came from a Cloud Nine seminar I attended this year. This one model in particular had curled then backcombed hair. I really liked the texture and wanted to work with that.

WHAT’S YOUR FAVOURITE PART OF BEING AN APPRENTICE?

HOW DID YOU ACHIEVE THIS LOOK? First I hair chalked the entire head in small sections of colour in no particular order. I then curled the hair, backcombed most of it, then pinned up the top to create height. I then created small braids and twists around the whole head. I then completed the look with a braid across the front.

Being constantly challenged, always learning and growing as a stylist.

WHAT’S YOUR FAVOURITE PART OF DOING FASHION OR PHOTOGRAPHIC WORK? Being creative! Watching it all come together and knowing that your vision is now in a live form for everyone to see.

WHAT PRODUCTS DID YOU USE? Hair chalk. Heat defence. Angel dust volumising powder. Hairspray.

WHAT ARE YOUR DREAMS AND ASPIRATIONS FOR YOUR CAREER IN HAIRDRESSING?

SPECIAL THANKS TO:

I want to constantly push my creative boundaries. I see myself doing hair for runway shows and photo shoots.

Zoe Harty for being a wonderful model. Rebecca Scerri for the photos. My awesome boss Nadine for letting me use the salon and everyone at Creations Hair Design for all the support.

see your work in print

YAHNA PHAM, M>PHOSIS HAIR STUDIO 24

SEE YOUR WORK IN PRINT Name: Yahna Pham Salon: M>phosis Hair Studio Name of model: Kezia Taylor Name of photographer: Lee Warren WHY DID YOU DECIDE TO DO A HAIRDRESSING APPRENTICESHIP? I started with my first year full time at EIT because I had no idea what I wanted to do with my life. After winning with my hair up entry at the regional competitions in the pre-apprentice category, I fell in love with competition work. I had my sights set on the best salon in Hawke’s Bay which I knew also competed, and managed to get an apprenticeship there!

WHAT’S YOUR FAVOURITE PART OF BEING AN APPRENTICE? I love how challenging it is. I also love the feeling you get when you notice improvement in each hairdressing skill you learn. There is so much to take in and it’s amazing how much you can absorb when it’s something you enjoy.

WHAT’S YOUR FAVOURITE PART OF DOING FASHION OR PHOTOGRAPHIC WORK? Being given creative responsibility. The pressure that your work will be captured forever in print. The rush of being on set and seeing the end result. Also your work being represented on a gorgeous model! You feel so proud.

WHAT ARE YOUR DREAMS AND ASPIRATIONS FOR YOUR CAREER IN HAIRDRESSING? I’d love to travel and do a lot more editorial work, runway shows, and amazing competition work. I want to be known for my hairdressing skills.

point in the hair and chose a style which was runway inspired with my addition of volume and flair.

WHO INSPIRES YOU IN YOUR HAIRDRESSING CAREER, AND WHY DO THEY INSPIRE YOU?

HOW DID YOU ACHIEVE THIS LOOK? I pre-lightened the mid-lengths to ensure the vibrancy of my chosen colours.

I’ve had a lot of people who inspired me throughout my training. My first year tutor, Nicci Higgs sparked my excitement for the industry. I also look up to the big names in hairdressing: Mana Dave and Joey Scandizzo especially. I find so many people inspiring.

Then I had to pre-set the top in U-pins overnight (the poor model). After that I blow waved the hair forward and braided the hair starting at the nape. I then secured all the hair at the forehead and began backcombing and moulding the hair into the sphere shape I wanted to achieve, leaving out random strands in the centre.

All creative work is amazing, and I can find so much inspiration just looking online or on YouTube. This world is full of so many different styles of artistic creativity that make you think “Wow! How did they get the hair to do that?”

WHAT PRODUCTS DID YOU USE? Wella Perfect Setting, Shape Control Mousse and LOTS of Superset Hairspray.

WHAT WAS THIS PHOTOGRAPHIC WORK FOR? The M>phosis 2013 collection.

SPECIAL THANKS TO: WHAT WAS YOUR INSPIRATION?

Natasha Bird (owner/director of M>phosis) for giving me so many opportunities. Lee Warren – the excellent photographer and Kezia Taylor – the gorgeous and patient model.

We had a general theme/feel for our hair, which was inspired by the colours of a sunset. I went with the vibrancy for the focal

AN EXAMPLE OF EMILY'S MENS HAIRDRESSING

around the world with emily EMILY SCHIPPER We talk to Emily Schipper about travelling as a hairdresser.

“I grew so much, both personally and professionally. I wouldn’t take it back for anything."

The last few years have been a whirlwind for Emily Schipper. HITO caught up with Emily after she returned home to New Zealand from her overseas visit to London.

rom regional finalist for Apprentice of the Year in 2009, finalist in the Hairdresser in Training Photographic Competition, all the while completing the final year of her apprenticeship, Emily has been a busy lady.

“Working in London was truly inspirational. The location, the music, and the different fashions really helped me. It was fascinating to see the difference in style from New Zealand to London, especially amongst different groups of people”.

In 2010, she competed in WorldSkills coming joint first in her region. Then in 2011 she made her way to London to experience the international world of hairdressing.

Her travelling also paid off personally, for her colleagues and her clients. Her personal experiences in London have helped with her job search in Wellington. Many salons are excited to have her interview with them, including one salon in particular who were not even hiring, but upon receiving Emily’s CV asked her to come in for an interview as soon as possible.

Emily’s competition experience helped create a well-rounded hairdresser. Along with her training experience, taking part in WorldSkills, helped her perfect her presentation skills, while the Awards gave her plenty of experience with the business side of hairdressing. Together this gave her the opportunity to attend workshops and meet prominent names in the business. This confidence boost helped to her realise what she had to offer hairdressing. Then she was off to London.

Her co-workers also benefited from Emily’s travels. Emily spent time training apprentices at Rush and she has been able to use this experience in New Zealand, spending two and a half months training apprentices for competition work in her home town of Wanganui after returning to New Zealand. All the apprentices she trained did well in the competition, and all were personally happy with the work they had achieved, which was Emily’s ideal outcome. Emily’s clients are also benefiting from her time at Rush.

In London, Emily worked at Rush Hair Salon where she improved her hairdressing skills and grew as a person. She travelled around Europe visiting France, Italy, Holland, and Ibiza and also got to experience life on the other side of the camera, doing some modeling.

“Working at Rush really refined my customer service skills. It made me realise how vital a part of the salon it is. I got to experience the client’s journey. From the first time I walked in the door to my last

“I grew so much, both personally and professionally,” Emily says, “I wouldn’t take it back for anything”.

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“Working at Rush really refined my customer service skills. It made me realise how vital a part of the salon it is. I got to experience the client’s journey."

EMILY SHOWS HER HAIR-UP SKILLS AT RUSH

EMILY'S PERM WORK AT RUSH

day on the job, I worked with clients to provide them the whole package and develop their hair and style”.

EMILY'S WORK AT RUSH

Anyone who gains this certificate will have their qualification recognised not only in New Zealand, but also in Canada, Australia, Hong Kong, and Japan.

Giving a client “the complete package” meant focusing on the customer from the moment they walked in the door. At Rush, stylists were notified when the client arrived and had two minutes to greet the client. Throughout their visit, this customer focus had to continue.

Salons were impressed with her qualification, even though the UK is not part of the IPSN family. IPSN is worth having. Emily also believes that doing her apprenticeship in New Zealand helped her prepare for working in a salon overseas. According to Emily, the training her colleagues underwent in the United Kingdom was decidedly different to Emily’s apprenticeship in New Zealand. Emily feels that training in New Zealand is both broader and more in-depth than training in the UK. This gave her a variety of skills (including the ability to do perms and hairups – Emily was the only hairdresser at Rush who did these) that she is highly competent at performing.

She learned to use welcoming body language at all times; make eye contact, never cross your arms, always smile, and to speak to the client face-to-face as much as possible (not through the mirror). Emily always made sure that the client was aware of both what they were getting and what they were not getting from their appointment. Her time in London was successful because she had a solid training foundation. Before leaving, Emily completed her apprenticeship at Hair Technique in Wanganui and qualified with a National Certificate in Hairdressing (Level 4) and her International Certificate.

Emily has started a new job in Wellington soon and looks forward to seeing where that takes her. Like always, she is observing and experiencing the world around her, using it to build on her hairdressing skills. She is looking forward to moving in to the next step in her hairdressing career, and experiencing all the challenges that will bring, whatever they may be.

Gaining your ipsn means your National Certificate in Hairdressing (Level 4) can now be recognised internationally.

INTERESTED IN APPLYING FOR YOUR IPSN? VISIT THE HITO WEBSITE AND DOWNLOAD AN APPLICATION FORM. GOT ANY QUESTIONS? EMAIL US AT ENQUIRIES@HITO.ORG.NZ OR CALL (04) 499 1180.

beauty awards 2013 We talk to the winners of the 2013 Beauty Awards about their experience.

"It’s not always about the best grades. You really want the judges to understand your realness and genuine passion."

NEW ZEALAND BEAUTY INDUSTRY AWARDS DINNER

In July this year, the New Zealand Beauty Industry Awards took place at the Pullman Hotel in Auckland. Awards were given for Best New Clinic/Salon, Best Therapist, Best New Business, Salon/Clinic Marketing Excellence, and Best Student. Runners-up in each category were celebrated, with an award also given for Contribution to the Industry.

e spoke to some of the Award winners, and they were all extremely excited about winning the awards, using words such as “fantastic”, “a total surprise”, and “surreal” to describe their feelings when their names were announced. Every winner felt truly privileged to be acknowledged for their hard work in the industry.

than happy to provide some advice for anyone looking to enter the awards in the future. For Chrysalis Browns Bay (Best New Business) and Juve in Gisborne (Best Salon/Clinic) the most important thing is to have strong policies and procedures. They also reinforced the idea of having a vision for the salon, and of having a strong team who fully support that vision. Juve also emphasised the importance of knowing your products and giving your clients the best possible service.

And the praise didn’t stop with the Awards ceremony. Every winner we spoke to said they have also received praise and strong feedback from their clients and co-workers. It has also been good for business, providing a talking point for clients and drawing in new clients. Kowhai Linnell, who took out the award for Best Therapist, joked that she could start a floristry business with all the bouquets she’s received.

“I have to know the ingredients of every product and how it works,” Sally, owner of Juve, says, “I won’t use a product if I don’t believe in it”. For Nicole Hamlin, who won Best Student, the most crucial thing is making sure the judges know who you are. “It’s not always about the best grades,” she says, “You really want the judges to understand your realness and genuine passion”.

For these winners, the future looks bright. They have gone on to new jobs, gained confidence and motivation, and taken the opportunity to improve their businesses. Juve in Gisborne is planning to enter a series of new awards, having seen the impact just winning the Best Salon/Clinic Award has had. Chrysalis Browns Bay is looking forward to using their marketing package to increase revenue and maximise exposure.

The evening's ultimate award, the Contribution to the Beauty Industry Award, went to Noel Turner and Don Kendall for their "significant contribution to the development of the beauty industry". Don has been active in the industry for over 40 years, and he and Noel felt they could offer a high level of beauty

But it’s not just the salons, their staff, and their clients who benefit from these awards. Each of the winners was more

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CHRYSALIS BROWNS BAY HOLDING THEIR BEST NEW BUSINESS AWARD

JUVE IN GISBORNE WITH THEIR BEST CLINIC AWARD

therapy training that was not present in the South Island or Christchurch at that time. In 1985, they opened the National School of Aesthetics in Christchurch, and, throughout the 28+ years the school has been operating, they have actively played day-to-day roles in both the educational and operational aspects at NaSA. Over the nearly three decades Noel and Don have run NaSA, they have helped qualify around two thousand beauty therapists, nail technicians and spa therapists to a high standard.

and ITEC and CIDESCO for sticking by NaSA in its darkest hours, and especially the New Zealand-wide beauty therapy industry, which did so much and overwhelmingly supported the Canterbury region during its time of need. They were also extremely honoured to have their hard work and dedication to the industry honoured by their peers. Noel and Don remain committed to developing high-quality South Island beauty therapists, nail technicians and spa therapists through NaSA for the foreseeable future.

One of the largest challenges they have faced in recent times was the 2010 and 2011 Canterbury earthquakes, which eventually saw NaSA's campus red-stickered and the school lose 95% or more of its belongings. Don continued to oversee classes and education from two separate temporary campuses while Noel led the search for new premises and rebuilt NaSA from scratch, costing a total of half a million dollars, half of which was from insurance payouts. In their acceptance speeches, both Noel and Don thanked the NaSA team, NaSA students, NaSA graduates, clinics, suppliers, the Association,

KOWHAI LINNELL HOLDING HER BEAUTY THERAPIST OF THE YEAR AWARD

Simon Gillson, Coordinator of the Awards, said they were “highly successful”. Dominic Bowden as MC and talented troupes of circus performers provided entertainment for the evening. The evening was “spectacularly festive” overall, celebrating both “young talents and experience beauty professionals and their contributions to the industry”. Well done to all the winners. No doubt all of them will continue to do marvellous things well into the future.

DON KENDALL AND NOEL TURNER AWARD FOR CONTRIBUTION TO THE INDUSTRY

NICOLE HAMLIN WITH HER BEST STUDENT AWARD

FIND OUT WHY A CAREER IN HAIRDRESSING STARTS WITH A HITO APPRENTICESHIP

PHONE 04 499 1180 EMAIL ENQUIRIES@HITO.ORG.NZ WEB WWW.HITO.ORG.NZ

MENTORING FOR SUCCESS Want your business to be the best it can be? Top business owners in New Zealand and official studies agree that by far the best way to do this is through mentoring.

s well as training, qualifying, and gaining practical experience, mentoring programmes are quickly proving their worth as a top method of ensuring success in the salon. From north to south, salon owners are singing the praises of their mentoring strategy, and their results are backed up by research.

Over the past five years, Reds has developed a mentoring scheme that works for them, and that produces the results they want in their salon. At Reds, someone who is one step ahead in the programme mentors the newer apprentice. For example, someone who moves from colouring duties will mentor the person on basin duties on how to do the best job possible. Similarly, the person moving from the basin role will in turn mentor the person moving from the shampooing role to the best of their ability.

You can implement a mentoring schemes in several ways. What’s important is using a method that works for you, your staff, and your business. Figure that out and you’ll be surprised at the difference it makes.

This mentoring scheme offers apprentices a clear and structured career path. It involves everyone to be part of the training progress. The apprentice will feel secure and the salon will perform smoothly.

One salon that is having success with a mentoring scheme is Reds Hairdressing in Pukerua Bay. Reds have a strong reputation for training in all areas, and they’re always working on this, using their mentoring scheme to keep their employees constantly learning and constantly engaged.

“When you are training you need to be precise with your techniques and instructions. I find that this benefits the skill level for both trainer and trainee.” Diana Beaufort, head of training at Reds, elaborates.

Mentoring benefits the mentor and the apprentice. Diana has noticed that her mentors feel empowered and that they develop a strong sense of responsibility. The rest of the team benefit from mentoring because the salon runs smoothly.

It helps to pair with a mentor who is slightly more advanced. Mentoring is not about authority. The apprentice will be more comfortable with someone closer in skill and position. There should still be respect but both parties have to be comfortable for the relationship to work.

Another salon seeing enormous success with mentoring is HQ Hair by Design in New Plymouth. Founded by Lyndsay Loveridge, HQ has a reputation for strong training, having won several awards in the area. Cheryl Findlay, the current co-owner, says HQ has had a mentoring scheme in place for as long as she can remember.

Diana and Cheryl agree that the benefits of a mentoring scheme are clear. They are seeing an improved rate of qualification completions, a stronger learning culture, improved staff loyalty, and a competitive advantage over other salons. “When one of our top stylists left to travel we were able to progress a newly qualified stylist into her position,” Diana says. “The stylist who was leaving was responsible for her training and mentoring and made sure she was ready for the challenge. She now has a full column with an average retention rate of 80%, which is excellent.”

Over the years, Cheryl says she has seen many benefits from the mentoring scheme. It has positive effects on apprentices and the whole salon environment. It creates a congenial culture based on the bonds between mentor and apprentice.

SO WHAT CAN YOU DO TO IMPLEMENT A MENTORING SCHEME?

And Cheryl agrees. “I thoroughly recommend mentoring,” she says, “it's a worthwhile investment for all”.

A key aspect of mentoring is setting clear goals. Reds are a perfect example. The purpose is to teach a role with its own rules and tasks.

SO LET’S REVIEW WHAT WE KNOW • Try to match the right mentor with the right apprentice

You should also make sure that each apprentice and their mentor have regular meetings to ensure that goals are met and to discuss concerns. This offers structure for the learner and business - working these meetings into the workplace to ensure that it runs smoothly.

• Mentoring should benefit the mentor and the apprentice • Be precise when instructing • Set clear and unambiguous goals • Have weekly meetings about goals and discuss concerns

Cheryl Findlay has direct experience with this mentoring method. At HQ, mentors assist apprentices set up their training schedule for the year. They help record what training is on, explain to them what they need and when, and plan for off-job-training and assessment dates to keep the apprentice organised.

• Mentoring conversations should always be positive • Mentoring should offer a clear and structured learning path • It’s essential that both parties are comfortable

“It’s a great way to see growth in skill and to track results for all,” Cheryl says. “It also gives the apprentice a voice. Mentors and apprentices have weekly one on one meetings. The apprentices enjoy these as the mentor can focus solely on them and task at hand. Mentoring also creates a framework for constructive criticism through praise.”

A formal mentoring scheme can offer a business:

Cheryl also has some inspiring advice on mentoring. “When putting an apprentice with a mentor we try to get the match right with similar tastes and personalities – like-attracts-like as the saying goes” Cheryl says.

• Create a strongly supportive and learning oriented salon culture

• Improved apprentice confidence • Improved qualification completions • Improved staff loyalty

• A profitable and competitive advantage over other salons. With advantages like that, there’s no question about it: every business should have a mentoring scheme in place.

Making sure the pair work well together both personally and professionally is essential because mentoring is helping the apprentice with both practical and social skills.

WHAT DOES YOUR BUSINESS MENTORING SCHEME LOOK LIKE? HAVE YOU HAD SUCCESS IN DEVELOPING A COMPREHENSIVE MENTORING SCHEME THAT IF PAYING DIVIDENDS? SHARE YOUR STORY AND SUCCESSES WITH US. CALL FIONA ON (04) 499 1180 AND WE COULD FEATURE YOU IN THE NEXT ISSUE OF FORMA.

morgan and morgan JENNIFER MORGAN Jennifer Morgan (one half of Morgan and Morgan) and apprentice Samantha Morris talk about training at Morgan and Morgan

THE MAIN SALON

Morgan and Morgan have a strong focus on training. We talked to Jennifer Morgan (owner) and Samantha Morris (apprentice) about why training is crucial to them, and how it works at Morgan and Morgan.

ennifer Morgan has been in the industry nearly thirty years and has been training and educating for twentyfive years. Over that time, Jennifer has worked in various training roles, culminating in her current role as co-owner of Morgan and Morgan.

seeing her travel around New Zealand developing the colour skills of salon teams. At Morgan and Morgan, the salon operates on a “specialist department model”. This means that team members train in the specific skill they have an affinity with – colouring or cutting. It was this training model that made the apprentice Samantha Morris choose Morgan and Morgan for her training. She has always wanted to specialise in colour, and Morgan and Morgan gave her the opportunity to do this. Working there has also inspired Samantha to train others. She hopes to learn more about Jennifer’s role as an educator at Schwarzkopf and to work with her in that area.

It all started when Jennifer signed on as an apprentice at Rodney Wayne. She eventually took up a teaching position at the Rodney Wayne School of Hairdressing, teaching ‘preapprenticeship’ there for 12 months. She then went to on work as an associate educator for Redken and then moved to L’Oreal, working her way up to National Technical Manager there. “Education has been as big a part of my career as the hairdressing skills,” Jennifer says.

This relationship is beneficial for both parties. Morgan and Morgan enjoy having apprentices, saying they bring “an amazing amount of energy and enthusiasm to the salon”. When you train someone from the beginning, Jennifer says, they end up like family, and that relationship can last a lifetime.

Her commitment to education and training has only continued. Having worked for Redken and L’Oreal in the past, Jennifer now works as a platform artist for Schwarzkopf. And, of course, she co-owns salon Morgan and Morgan, which has an intensive training programme.

They also find training apprentices to be much easier than training students from a training provider. Taking on an apprentice from the start means they can train them to the standard required by Morgan and Morgan, giving them a “consistent service standard”. Students from training providers learn the basics, which works for a smaller salon, but for a

Jennifer’s experience as a colourist meant she was passionate about “increasing the technical and creative standards for colour work in New Zealand”. Jennifer hopes to implement these standards at Morgan and Morgan and in salons across the country. Her role with Schwarzkopf helps her with this,

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RECEPTION AT MORGAN AND MORGAN

SAMANTHA MORRIS AT WORK

"The quest is always and unrelentingly working every day to do things better than the day before, the client before, the colour, the haircut before. For this to work, our team have to have an equal commitment to excellence.â&#x20AC;?

"Excellence is not a destination – it's the journey."

HOME HAIRCARE AND STYLING FOR CLIENTS

THE UNIQUE HAIR SPA

PRIVATE CUTTING BARS

large salon with a training focus like Morgan and Morgan, apprentices work much better.

“We cannot and will not settle for mediocre. Excellence, to us, is a journey with no destination. There is no point at which we will say "we have arrived", we can stop now. The quest is always and unrelentingly working every day to do things better than the day before, the client before, the colour, the haircut before. For this to work, our team have to have an equal commitment to excellence.”

Samantha particularly enjoys this ‘hands-on’ aspect of her training. You learn much more by talking to clients, and she loves working and learning at the same time. As part of the Morgan and Morgan team, Samantha also has weekly sessions with their Training Manager. Samantha also works with the Floor Manager, who works with team members to achieve their financial targets.

The last few years have been challenging, but Morgan and Morgan hope to continue this vision well into the future. They want to grow the business to its full potential, and support as many careers as they possibly can. Jennifer herself hopes to expand her training presence within New Zealand and possibly overseas.

It is not only apprentices who train with Morgan and Morgan. Each team member undergoes training, following their own individual training plans. After an annual staff review, each member is given a sixmonth training plan based on their expertise and experience. As training progresses this plan is reviewed. At the end of the six month period, a plan for the next six months is rolled out. The team are constantly training, and they always know what training is ahead of them. Everyone is involved in this training, with senior staff members often helping to train junior ones.

Training is also the future for Samantha. She hopes to continue working and training at Morgan and Morgan and with Jennifer, learning about her role as an educator with Schwarzkopf. “I would be so proud if our legacy, as a business, was that staff that we have trained have gone on to make a difference in the industry. If we can say that 'we taught them something good', at the end of the day that is all the reward we need.”

“Without training the salon is never going to progress,” Jennifer says. “Whether it is fine-tuning skills, fashion updates or apprentice training, everyone at every level is motivated by a strong in-house training programme”.

I MY APPRENTICESHIP

FRANA EVANS (LEFT) AND HER MODEL FOR HOW TO BE A HAIRDRESSER (RIGHT)

I LOVE MY HAIRDRESSING APPRENTICESHIP Frana Evans is a hairdressing apprentice at Ripe Hairdressing in Auckland and is nearly finished her second year. She has been involved in hairdressing for a long time.

rana started working at Ripe when she was 12, working on Saturdays and in the holidays. She then went on to do hairdressing Gateway through her high school, which she says gave her “the bug” of wanting to do an apprenticeship. She appreciates the great industry background Gateway gave her. Her Gateway employer took her on as an apprentice, and the rest was history.

“I love the fact that every day is different, and I can come into the salon and have many tasks to tackle and learn. My training record book is my secret; I look in it every day. It drives me to keep moving forward, collecting evidence and seeing how far I have come from previous years. I often share it with my clients so they can see my achievements and future goals.” “I wouldn't promote anything more than completing an apprenticeship, for anyone, any age. You get so much out of the growth and success you achieve throughout the process, and you are constantly having to and wanting to achieve more. Your support system is beyond anything else. You get to learn at course and put into practice what you have learnt at the salon, where you then have a qualified employer to help prefect your skills further. You also have HITO staff guiding you on the right track with regular meetings.”

Frana loves being able to interact with so many different people as a hairdresser, and she looks forward to travelling and experiencing more of the industry once she finishes her apprenticeship. “I appreciate my apprenticeship - it’s gold to me, and I feel honoured to be completing one. I am so grateful for the support given from my employer, tutors and the HITO staff. Knowing that they all want to help me to succeed in something that I am passionate about means everything to me.”

“Apprenticeships suit everyone, it has a little bit of everything. It’s helping me to get where I want to be in life.”

“I chose an apprenticeship because of that support. It’s such an intense process over many years, so you really need that support. An apprenticeship is a great way to learn, grow and succeed with a qualified employer.”

“I couldn't be happier then where I am now thanks to the support of HITO.”

I MY APPRENTICESHIP

KATE MILLER (SECOND FROM THE LEFT) AND HER COLLEAGUES AT THE HAIR EXPO AWARDS 2013

I LOVE MY HAIRDRESSING APPRENTICESHIP Kate Miller is a first year hairdressing apprentice at Hair Art & Beauty in St Albans, Christchurch.

ate was inspired to become a hairdresser by her friend’s mum, who is a hairdresser. She loves how creative hairdressing is, and she also loves how much extra training she gets from her salon. After she finishes her apprenticeship, Kate wants to do the Advanced Colouring course and get her name out into the world. She is thinking about travelling later in her career.

study and work at the same time - it doesn't matter if you’re at course or at work you learn so much each day - it never stops!” “You make new friends along the way and become more confident as you learn about new things. My favourite thing to do each day is to go into work, do a client’s hair and make them feel amazing because when your hair looks fabulous you feel even better. I like seeing them out of the salon and they have a big smile and you just know that they feel happy and that you’ve actually made their day better.”

“I love my apprenticeship because I know it's the beginning of my future and that every step I take is towards my career!”

“A little bit of advice for someone who is looking to take up a hairdressing apprenticeship is to just “do it”.

“Every week once a week for a day I get to go to course and learn about so much, gaining more knowledge and being able to do lots of practical things. To work at the same time as doing my training is amazing, as I can use the knowledge from course at work. I never stop learning new things.”

“It's an amazing opportunity, and it’s the beginning of your future career. Don't take it for granted as it’s a lot of work and study but if you want a bright future it's totally worth it. It isn't all hard work and study, it's also fun, and there isn't a day you won't enjoy, especially if you love to learn new things each day like me. Every day is a new day and every day you learn something new.”

“I chose to do an apprenticeship as I want to get qualified and learn to the best of my ability. I want to be ready for my future as a hairdresser. I also love being creative and making others feel good and look good! An apprenticeship is fantastic as you

“Work to your best and enjoy.”

I MY APPRENTICESHIP

NIK WILKINSON

I LOVE MY HAIRDRESSING APPRENTICESHIP Nik Wilkinson from Chocolatt Hairdressing, Wanaka (Used to be at Tu Meke in Cromwell), has just completed the third year of her apprenticeship at Chocolatt in Wanaka. She loves everything about hairdressing.

“The other benefit of doing an apprenticeship is that you are getting paid while you learn, And HITO pays a portion of your course fees which makes learning a lot more manageable.”

And it’s clearly working out for her: Nik entered our Apprentice of the Year competition this year, and was a regional finalist.

“I love that I now get to chat and be with people all day while being confident in giving them a great service, so they leave feeling a bit special.”

“I'm a bit of a geek really. When I start something I want to know everything about it, and how it all works. Doing an Apprenticeship gave me the best of both worlds, going to tech to learn all the theory and an overview of the practical elements, and working full time in Salon to perfect those practical skills in a real life environment.”

“My Trainer Trudie Van Cruthers is my inspiration. She is who has taught me and given me strong foundations, I can't thank her enough.”

ik never really planned to be a hairdresser. She was offered the opportunity to try hairdressing, so, always up for a challenge, Nik gave it a go. She loved it.

“If you’re looking to do an apprenticeship, GO FOR IT!!! Your HITO rep is there to support you, and HITO gives you people to support you through any rough patches, and celebrate the awesome stuff too!”

I MY APPRENTICESHIP

TEAGAN STEED

I LOVE MY HAIRDRESSING APPRENTICESHIP Teagan is a third year apprentice at Pure Hair in Napier.

fter spending his first year at a training institute, Teagan met his current boss at a photo-shoot and started an apprenticeship at Pure Hair soon after.

Luckily for me, about a year later I started part time at Pure Hair and never looked back. Even better, three months after that I was offered a full time position as an apprentice to finish my last two years of training.”

His favourite thing about hairdressing is being able to meet lots of different people. He also loves being able to change someone’s look so drastically by restyling their hair.

“I love training by apprenticeship. You get to build your own clientele from day one in the salon, meet all kinds of people, and do training with product companies as well.”

Once he finishes his apprenticeship, Teagan plans to do a qualification in either running a small business or in photography and then work for a product company.

“I'd say the highlight of my career so far, with a little help from my boss, was making it to Industry earlier in the year and getting to work alongside Lorna Evans, Mana Dave, Rodney Cutler, and many others.”

“Straight out of school and into a training institute, I knew this industry was for me and I love it! Hard work doesn't go unnoticed that’s for sure. Within the first six months of my full time study I was doing work experience in 3 salons and had landed myself an assistant job. Assisting was so great I knew I wanted to be on the floor, doing my own clients.”

“My advice for someone trying to get into an apprenticeship role is to put yourself out there!! Don't be afraid to volunteer time for experience, and make the salon wish you were there every minute you’re not. This industry is all about hard work and standing out.”

“I remember meeting my current boss (Kelly) and saying to myself, “If I don't work for her, I don't want to be in a salon”.

Your career in barbering starts here Find out how a barbering apprenticeship can set you up for life. Let HITO help you to get qualified, get real industry experience, and get paid while you learn.

"There are so many cool places you could end up with a career in barbering. HITO is here to help you with the first steps."

WHY SHOULD I CHOOSE BARBERING?

Plus, you earn as you learn so you’ll avoid racking up a huge student loan as with other courses.

Are you creative? Do you like chatting with all kinds of people? Do you have an eye for detail and a keen interest in hair and fashion? Becoming a qualified barber could be perfect for you. Barbering is a fun, fast-paced creative job that lets you meet all kinds of people. You have creative responsibility, your own clients AND you even get paid to learn on the job. Once you gain your National Certificate in Barbering you can do all kinds of things, like:

To complete an apprenticeship you enter into a formal training agreement between you and your employer – a barber that’s qualified to train apprentices. You will also attend training at a training provider. We manage this training and your training in the barber shop, so if you have any problems or questions you can come to HITO.

• Be a barber anywhere

WHAT ARE THE BENEFITS OF A APPRENTICESHIP?

• Own or manage a barber shop

• You gain a NZQA National Certificate, recognised both here and overseas

• Train future apprentices

• You are paid to learn – HITO cover 75% of your fees.

• Work in film, TV, magazines or fashion shows

• You avoid a huge student loan debt

• Work overseas.

• You’ll get taught by experts

There are so many cool places you could end up with a career in barbering. H ITO is here to help you with the first steps.

• You learn using real life models • You’re learning from real life customers

WHAT IS A HITO BARBERING APPRENTICESHIP?

• You get support from HITO all the way through your training.

An apprenticeship is the best way to become a qualified barber. You learn in a real barber shop, with real people as your models.

ARTICLE CONTINUED FROM PREVIOUS PAGE

HOW DOES THE APPRENTICESHIP SYSTEM WORK?

HITO’s role in your training is to make sure everything runs smoothly. We check that you’re learning all the things you need to gain your qualification, and helping you to set goals for what you want to achieve. We also pay for approximately 75% of your off-job training fees – that means no huge student loan to worry about!

Once you’ve secured an apprenticeship at a barber shop, your mentor or trainer will teach you the skills that you need to know. We will arrange for these skills to be assessed. Because the qualification is skill based, the harder you work to learn each skill, the sooner you’ll become a qualified barber.

HITO HITO sets the standards and monitors your training

BARBER SHOP You are employed by a barber and receive hands on training from them

TRAINING PROVIDER YOU

QUALIFIED BARBERING CAREER Once completed you can continue to work in the barber shop or anywhere in the world

You get off-job training and assessment of your skills

"Aside from a friendly personality, creativity, and a keen interest in fashion and hair trends (including keeping yourself looking fashion forward), you’ll also need at least three years’ secondary and/or tertiary education."

SO HOW DO I GET STARTED?

We’ll get you signed up with a HITO Sales and Liaison Manager who’ll support you the whole way through your training.

To start you out on your career you’ll need to find a barbershop that’s willing to take you on as an apprentice. You may find a list of apprenticeships up for grabs on the HITO website at www.hito.org.nz.

WHAT ELSE DO I NEED? Aside from a friendly personality, creativity, and a keen interest in fashion and hair trends (including keeping yourself looking fashion forward), you’ll also need at least three years’ secondary and/or tertiary education.

You might also need to go out and actually find a barber yourself. You’ll need to show your commitment to the barbershop, so that the employer knows you’re enthusiastic and dedicated to their barbering business. After all, they’re going to be investing a lot of time and money in you. But you’ll also want to be sure that it’s the right environment for you! So take some time to get a feel for the barbershop vibe.

A good level of mathematics, art, English and communication skills are important too. You may already have some of these key skills and units from your NCEA. Oh, and you’ll need the motivation and desire to launch your career! If you’re dedicated to becoming a barber there are so many cool places this can take you.

Before you start out go to our website at www.hito.org.nz for more information, or call us on (04) 499 1180.

WEBSITE WWW.HITO.ORG.NZ | EMAIL ENQUIRIES@HITO.ORG.NZ

LYNDSAY LOVERIDGE ON CREATING A STAFFING INVESTMENT PLAN

ARE YOU ACTUALLY INVESTED? An important message to every employer is “Be ahead of today and plan for tomorrow”. One way is to create a staff continuity plan. Lyndsay Loveridge puts it plain and simple.

staff continuity plan is about staffing: staffing levels, numbers, and the proportion of skilled/senior staff to trainees in the different levels/years of their training. It is about using marketing to increase your client numbers. There is always natural attrition of clients, even when a salon appears to have that ‘Midas touch’.

2) Work out the minutes worked by the stylist e.g. 25 hours

People leave for reasons of their own, and it is necessary to have a client contingency plan in place. Make sure you have client numbers factored into your KPI’s (key performance indicators) for each employee, be they a senior stylist or a trainee (who of course will have a sliding scale upwards for their client numbers).

1500 minutes / 45 minutes per client = 33 clients

60 minutes X 25 hours = 1500 minutes (remember to include time for breaks) 3) Now divide the total minutes by 45 minutes per client – this assumes 100% productivity

4) The final piece of the puzzle is to determine what a reasonable productivity expectation is. This is never static and needs to be considered on a case by case basis. For this exercise, a senior stylist could be expected to maintain 85% productivity. 33 clients x 0.85 = approximately 28 clients.

SO HOW DO YOU FIGURE OUT THE NUMBER OF CLIENTS REQUIRED TO BE PRODUCTIVE?

An additional step is to look at the overall picture of the number of client visits per year.

There is no easy answer, but you might want to explore this simple equation. You can then personalise it for your needs to help you decide how many clients you should have per employee:

When you factor this in, you will see the client base potential for that stylist.

1) Take your salon average time per client e.g. 45 minutes per client

Now do the same exercise with every employee (including yourself) and you will have the client base expectations of your salon.

"A salon is only as strong as the staff it employs." A SALON IS ONLY AS STRONG AS THE STAFF IT EMPLOYS. Each salon has different needs, but there are some things each business will have in common. For example there is no doubt that apprentices and trainees will increase productivity. Each employer should also understand each employee, and know what drives them and what satisfies them. A satisfied salon of team players makes for exceptional staff retention and a happy team. In turn, staff retention makes for a simple employee continuity plan. The lower your staff turnover, the better your employee continuity, and the less time you have to spend on creating a continuity plan. A great way to figure out how to keep your team happy and satisfied is to ask them. Ask them to rate (with 1 being the highest, 11 the lowest) the list below in order of preference. The order they put it in will tell you both whether they will fit with your salon, and also how to make them happy as employees:

RATE THE FOLLOWING AREAS

RATING 1 – 11 (1 = highest)

"Know me, understand me, hear me when I speak, recognise my vulnerability - my needs and I will do likewise."

A salon that has attainable goals with clear pathways for growth and rewards The salon that has clients with whom I can prove my skills and grow my client base

Throughout my journey as an employer, one overriding factor that has always come home to roost is:

“You cannot sustain doing it on your own; you are only as good as the people and the team you surround yourself with.”

Appreciation Respect

Something you should never forget is that this is your vision and your journey. The people that share it with you sometimes join you for the long run and sometimes are only with you as a step on their own journey. This is something you will need to consider when creating your salon employee continuity plan. While employees are with you, you should make sure their education is on-going and that they are being developed as employees, and when they do leave you should make sure that they take the right memories and experiences with them.

Fairness Recognition. A learning environment with their individual learning needs discussed, a working plan formulated, and the plan delivered and met An employer and/or a manager who leads by example and has the growth of each stylist foremost in mind

What this has taught me is that you should make the most of the time you have with each staff member, developing both them and your business as fully as possible. You should use their skills and time as usefully as possible. Staff can be your biggest advocates; you know you have done your job well when an exiting stylist recommends a prospective employee to you.

Opportunities A fun and happy work environment Pride and a sense of being a valued member in the salon and the bigger picture

On the following page is a list of things that should be considered when creating your employee continuity plan.

ARTICLE CONTINUED FROM PREVIOUS PAGE

WHAT’S A PERFECT STAFFING NUMBER?

So there are two things to remember:

There isn’t one: it is up to you how big or small you want your salon to be.

• If they are growing (remember today it is about fast-track growth, which occurs if work and training ethics are fostered), and if their personal plan is primarily about their career, then keeping apprentices until they qualify is definitely possible.

I’M SUPER BUSY, BUT I HAVE SENIOR STYLISTS WHO ARE NOT, HOW CAN I GROW THEM?

• As long as you remember the partnership between Employer-HITO-Trainee-Off Job Training Provider and Guardian then you’ll have many of the elements necessary for a successful outcome.

There are two reasons why this could be the case: you aren’t trusting your stylists and sharing your clients, or your stylists have some gaps. Perhaps their attitude or skills are not up to scratch, or maybe their confidence is lacking.

WHY SHOULD I KEEP CONSTANTLY EMPLOYING TRAINEES?

Either way, you have some serious work to do. Begin by discussing it openly. Listen to what the stylist believes is their problem and together work on a plan with a timeline to achieve desired results.

It is much easier to have a progression of trainees employed and growing than it is to suddenly need several new staff because some have left.

HOW DO I GET MY CLIENTS TO TRUST ANOTHER STYLIST?

Remember, you may personally wish to train your own staff, but the Full-time HITO approved hairdressing courses give you choices. Trial staff and explore your options, and you will find a trainee who is the right one for you and your team. What happens then is up to you!

Firstly, you’ve got to give that stylist the opportunity to do another client’s hair – otherwise you are showing a lack of trust in your stylist. A tip: A busy stylist has earned the right to raise their pricestiered salon prices are a key to increased productivity, plus it gives a client stylist choices.

“A leader's role is to raise people's aspirations for what they can become and to release their energies so they will try to get there.”

For Junior Stylists: You should strengthen their skills by allowing them to take part in the overall process of working with a client. Perhaps they can work as a colour technician under your direction, or they can dry your client’s style before you then personalise their final look. Remember you have a responsibility to train ‘Hairdressers’.

— DAVID GERGEN

As the person responsible for employment at your salon, remember: your responsibility is not only to work in your business, your responsibility is also to work on your business. This most definitely means training. Learning is life-long, and it applies to you and every member of your team.

Do that and they will love you and where they work!

IS THERE A FORMULA FOR HOW MANY SENIORS TO TRAINEES?

A FINAL WORD FROM ME.

Seniors earn their keep, trainees prove their worth.

I believe in passing skills and opportunity forward. I wanted to leave the industry a better place for being a part of it, and if I can share through my own journey (and sometimes through my own mistakes), perhaps I can make the pathway for today’s employer an easier transition.

A tip: Gone are the days where all employees work a 40 hour week. Most people now ‘Work to LIVE’, whereas in past generations, it was about ‘Living to WORK’. As employers, we need to factor in what works best, both for clients and for the employee’s lifestyle. That means your productivity will increase, and you’ll have a bunch of very happy campers! Plus: Senior Stylists aren’t employed to sit down whilst their responsibilities are done for them. Rather, the trainee makes it possible for Senior Stylists and the Salon as a whole to become more productive!

I’M OVER APPRENTICES, THEY NEVER STAY. Think for a minute, why point the finger at them? (One finger points at them, but three fingers point back at you!). It’s about making the right choices then giving them responsibilities as they train. If they are hairdressing and growing and you are serious about your responsibility to them, you will then be able to work together.

QBYE “Gaining these qualifications will mean more skilled employees and your salon will be better off.”

VIV.ID TEAM

IT’S A TEAM THING Meet VIV.id – a fully qualified salon. And the best part is they did it as a team.

n 2010, Vivienne Langford took over a salon in Auckland. Although it was an ambitious project, Vivienne made it her mission to overhaul the salon, changing the name and look. She had a vision of a salon and she went about implementing that vision. One thing Vivienne didn’t change was the staff. Every staff member that was present when Vivienne took over still works for her. Each of them has between 6 and 15 years’ experience, and they are all senior staff. The only thing they didn’t have were formal qualifications.

“We had all put it off for so long,” Vivienne says, “and the idea of having someone judge our work was daunting. Doing our qualifications as a group meant we were all motivated and included – one person couldn’t chicken out”. Despite some reservations, qualifying as a team has worked out well for VIV.id. The team takes pride in their qualifications and are excited about offering better training and support. Vivienne recommends the group approach to others. “Gaining these qualifications will mean more skilled employees and your salon will be better off.”

This year that changed. Now, every single person at VIV.id has a formal qualification in hairdressing, some through QbyE and some through finishing their apprenticeships. What makes VIV. id different, though, is that they completed their qualifications as a group.

So what’s next? Vivienne says she plans to look into doing more qualifications and possibly becoming a tutor. She is also encouraging her team to continue their training and development, supporting their future as stylists.

IF YOU ARE INTERESTED IN GETTING YOUR TEAM FULLY QUALIFIED SPEAK TO HITO TODAY BY CALLING (04) 499 1180 OR EMAIL ENQUIRIES@HITO.ORG.NZ.

QBYE

THE TEAM AT DREAMERS – LEFT TO RIGHT JO (SENIOR STAFF), SUZANNE (OWNER), MEGAN (JUNIOR STAFF), AND D'ARNA (NAIL TECHNOLOGY STUDENT)

DREAMERS GETS IT DONE Dreamers Beauty & Body in Katikati are passionate about training. Not only do their team undergo extensive in-salon training, they also have two staff members working on getting qualified as beauticians using the HITO QbyE process. It’s all an effort to up-skill their salon and become better trainers themselves. We talk training and QbyE with Jo and Suzanne from Dreamers Beauty & Body as they work towards their qualification in National Certificate in Beauty Services (Beautician) Level 4.

f there’s one thing Suzanne Bullivant and Jo McLachlan are not short on, it’s experience in the beauty industry. Suzanne has been in the industry for 30 years, owning a set of salons and working with a variety of people. Jo has been in the industry (and with Dreamers) for fourteen years, ever since a friend recommended Suzanne as a potential employer.

part. She loves learning in-depth about her profession and being able to say “Oh, I get it!” Both Suzanne and Jo have also enjoyed studying alongside each other. Jo says being able to discuss the process and rely on someone else has been great, while Suzanne says it has been a fantastic opportunity for both of them.

However, until recently, neither of them had a formal qualification. But when the opportunity came up to get qualified through the Qualification by Experience (QbyE) programme, Suzanne and Jo grabbed it with both hands. Jo in particular had always wanted a qualification, and is looking forward to being able to say she is fully qualified.

Unsurprisingly, both women would absolutely recommend getting qualified using QbyE to others. Suzanne says it is an excellent qualification for any staff member to have, and she would recommend it to anyone who didn’t have the opportunity to do a qualification previously. Jo would recommend it as the best way to gain knowledge while working. She said it was lovely to be able to work full time and not have to study at an institute or work part time.

For Suzanne, having qualified staff is important. She particularly enjoys the in salon training that QbyE offers and says “you can’t beat hands on training”. Suzanne also offers a wide range of other in salon training for her staff, including comprehensive 6-8 week courses on the products they use. She also offers training in specialized skincare services and her team “never stop learning”.

And this isn’t the end for Suzanne and Jo. Suzanne says she might achieve future qualifications and she will always support her employees through their qualifications with HITO. Jo is always keen to finish more qualifications. “If the opportunity came up I would be keen to do more qualifications but what they were would depend on Dreamers. I am committed to developing the salon, and staying with them no matter what”.

Both Suzanne and Jo enjoy working towards their qualification. For Suzanne, the best part of gaining her qualification will be when she feels all her hard work and learning have been acknowledged. For Jo, the learning itself is the most rewarding

QBYE

For those already in the hairdressing, barbering or beauty industry and have current experience, HITO can offer a pathway to achieving a National Certificate without going through an apprenticeship.

f you've been working in barbering, beauty or hairdressing for a while, but haven’t got a qualification to show for it, then Qualification by Experience is for you.

• Your current level of experience • Your existing qualifications and skills • Your availability to follow through with the process

We have made the QbyE process as simple as possible. We also respect your confidentiality if that’s important to you.

HITO will offer you help and guidance, but the emphasis is on you as the applicant to collect evidence, motivate yourself through the process, and meet the criteria required.

By choosing to qualify using the Beauty Qualification by Experience pathway, you can chose to achieve:

The standard application fee for a QbyE application is $200.

• National Certificate in Beauty Therapy (Beautician) – Level 4

Then as you move through the process, you will achieve unit standards. Each unit standard has a number of credits. You will have to pay $2 per credit.

• National Certificate in Beauty Therapy (Electrology) – Level 5 • National Certificate in Beauty Therapy (Body Therapy) – Level 5

e.g. In the Nail Technology programme, there are 82 credits – if you do not already have credits, then the total credit fees will be $164.

• National Certificate in Beauty Therapy (Nail Technology) – Level 3

As part of the process, you will have to go through an interview and/or a practical assessment of your skills. Interviews or practical assessments cost $65 per hour.

The time it takes to become qualified will depend on several things including:

TO FIND OUT MORE ABOUT WHAT IT COSTS, PLEASE DOWNLOAD THE APPLICATION FORM FROM THE HITO WEBSITE. THE FORM CONTAINS A FULL LIST OF COSTS. IF YOU’RE INTERESTED IN GETTING QUALIFIED IN BEAUTY USING QBYE, TAKE A LOOK AT THE HITO WEBSITE OR GET IN TOUCH WITH US AT AMA@HITO.ORG.NZ OR CALL (04) 499 1180.

MEET SUZANNE BEAUMONT

SUZANNE BEAUMONT

From Hairdresser to Make-Up Artist to Business Woman, Suzanne Beaumont has done it all. An industry professional for over thirty years, Suzanne has a wealth of experience and expertise to give any aspiring hairdresser or make-up artist. We spoke to her about her career, her plans, and her advice to those in the industry today.

uzanne got her start in the industry in 1977, when she took up a hairdressing apprenticeship. Since then, she’s worked all over the industry, running her own salon, being head of hair and make-up at Channel 9 in Sydney, and being a freelance hair and make-up artist. She has also enjoyed training apprentices, and got immense satisfaction out of seeing her apprentices succeed.

1. “Train somewhere good” 2. Take every opportunity that comes your way 3. Read everything you can 4. Do plenty of work experience 5. Practice until you can’t get it wrong. Having a solid foundation is essential, but building on that foundation is equally valuable.

Suzanne almost didn’t become a hairdresser, first deciding to study accounting. She changed her mind and went back to school while she decided what to do. After deciding on hairdressing, she was in luck – a local salon wanted an apprentice, and they were happy to take her on.

Suzanne has trained several apprentices over the years, and this advice has clearly worked well for them. Her apprentices now work all over the world, achieving well in their chosen careers. Suzanne loves watching her apprentices grow and learn, and is proud of what they have achieved.

Suzanne successfully completed her apprenticeship, but that wasn’t the end of her training. At twenty, she decided to open her own salon, which she ran for 23 years. To help her run it successfully, Suzanne studied business, completing several papers.

Although she supports any learning that involves practical experience, Suzanne is fond of the apprenticeship approach. This approach is something Suzanne still puts into practice in her own career. Suzanne has just returned from the Sharon Blain Boot Camp in Australia, and she is just about to leave again, heading to London and New York for more training. Suzanne also keeps in touch with other industry professionals, constantly discussing recent developments and trends with them.

That still wasn’t the end. She always had an interest in makeup, so she travelled to Sydney to study. Studying as a full-time student there for a year, Suzanne said she loved her experience and said it was thrilling to “spend some time on me”. Suzanne says her qualifications were indispensable. Having combined experience in hair and make-up meant her employers only had to send one person on jobs, making her a valuable employee. And her business smarts put her in top position at Channel 9. In her first year there, she increased the quality of the products used, the hours open, the quality and salaries of staff employed.

“I know I need to stay current. I’m incredibly lucky to be able to chat with people around the world via technology. I feel as though I can remain globally current and still work from a lovely place [Hawke’s Bay]” Suzanne isn’t sure what the future will hold, but she has bookings running right through to 2015, so for now she’ll be focusing on her business.

It should come as no surprise that Suzanne’s top tips for getting into the industry are:

“I’d love to keep travelling. I hope I’ll know when to hang up my brushes, but I want to enjoy everything the industry has to offer for a long time yet”.

TEST & TAG David Shields (ex president of the Auckland Regional Hairdressing Association) shares his knowledge.

alon electrical equipment needs to be tested and tagged as safe annually. What is it? Why do you need it? Who does it? How often? If you are don’t know the answers to these questions, this article will answer a few of them.

NZARH Members have the opportunity to access discounted rates with Jim’s Tag & Testing. If you are an ARH member, you can contact them on 0800 454 654 to arrange a visit your salon, provide advice, a quote or do the testing. There are of course other providers of this service.

“Test and Tag” is one of the ways an employer can meet OHS (Occupational Health and Safety) regulations that require employers to provide a safe environment for employees and clients. The type of business determines what testing and how often it needs to be carried out.

Once your equipment is tested and passed, a tag is attached to the lead or each appliance. Tags record the testing date and are a reminder for when they will need to be re-tested. Jim’s Tag & testing service also provides a reminder service for all customers. They will contact you when your appliances need to be re-tested (every 12 months).

“Test and Tag” is about making sure every electrical appliance that you use in your business is safe. This includes everything from your Eftpos machine to your washing machine. Electricity is silent, invisible and deadly. If an accident or fire is caused by an electrical fault an established pattern of testing and tagging goes a long way to show that you have done all you can to provide a safe working environment. If you have not had your equipment tested any accident may result in a fine, or worse, harm or death to someone.

If you equipment needs to be repaired, any repair work needs to be followed by a new “Test and Tag”. If you sell brand new electrical equipment, then it does not need to be tested or tagged. But if you sell any second hand equipment it must be tested and tagged. As a salon owner I feel reassured knowing that all the equipment we have in the salon is safe. I know that any equipment that had a fault or was showing signs of a fault has been repaired or replaced before it caused any damage to my staff and clients. Peace of mind is priceless.

Hairdressing salons need to have electrical equipment tested and tagged yearly. Other businesses such as construction companies need to have equipment tested more frequently (every three months).

My advice: get testing now.

FOR MORE INFORMATION YOU CAN GO TO: WWW.JIMSTESTANDTAG.CO.NZ | WWW.LEGISLATION.GOVT.NZ/ACT/PUBLIC/1992/0096/LATEST/WHOLE.HTML

train with Rodney Wayne BOTANY We talk to apprentices at Rodney Wayne Botany.

ADRINE SINGH

HAYLEY WILDS

NATASHA DAWSON

Rodney Wayne is arguably one of the most well-known hairdressing brands in New Zealand. In this issue of Forma, we thought we’d give you some insight into one of their salons, and let you get to know some of their apprentices.

drine, Hayley, and Natasha have been with Rodney Wayne Botany for some time. Hayley is now a fullyqualified stylist while Adrine and Natasha will sit their final assessments in October. We caught up with them to chat about training at Rodney Wayne, what they love about hairdressing, and their future in the industry.

It’s these things that keep them in the industry. But there was one particular reason they all chose to experience these things at Rodney Wayne: the training. Hayley and Adrine love the structure of training and having a plan to work towards. Hayley is a big fan of their systems and says they work extremely well. Natasha came straight from M.I.T to Rodney Wayne and has stuck with them ever since.

Like all apprentices, their reasons for becoming apprentices covered the whole spectrum. Adrine was a make-up artist. She wanted to develop her skills, and give her clients “the full experience”, so she started her training as a hairdresser. Giving clients a makeover is one of her favourite things, and with her National Certificate in hand Adrine will be able to provide the full makeover experience.

Of course, there have also been other benefits to training with Rodney Wayne. Adrine and Natasha have particularly enjoyed the opportunity to build a clientele and work with them. Natasha expressed surprise and delight at building up a clientele so quickly. This means that they will sit their final assessments much sooner than expected – they will become fully qualified stylists in October this year.

For Hayley and Natasha, things were a bit different. Neither of them had planned to be hairdressers originally, but when the opportunity came up (Natasha was looking for a career change and Hayley needed a job) they grabbed it with both hands and didn’t look back.

Hayley also remembers her apprenticeship fondly. She particularly enjoyed how hands on it was, saying it was “much better than tech”. She loved the balance of hands on work and theory that an apprenticeship provided.

And all three of them love their jobs and are making the most of their opportunities. For Adrine, her favourite parts of the job are competing in competitions and doing colour work. Hayley also loves colour work, but she would be hard pressed to pick between colour and cut. She loves the variety of her job as every day is different. And for Natasha, it’s the clients themselves that make it worth it: she loves making clients look and feel fantastic.

No doubt Rodney Wayne will be pleased to hear this, but despite having either finished (or nearly finished) their training, not one of these girls plans to leave Rodney Wayne. Hayley is of course currently working with them as a stylist, and Natasha plans to stay on as a member of the Artistic Team after she finishes her qualification. Adrine hopes to become a tutor eventually, and will continue to develop her skills and grow her career. All want to continue to build on the solid foundation they have built at Rodney Wayne Botany.

national certificate in

business

Level 3

SUCCESSFUL BUSINESSES NEED QUALIFIED PEOPLE Do you want to be the best boss? Do you want to run a successful business? Do you want to avoid the common pitfalls that many small businesses have encountered? Then HITO’s new business qualification is for you.

e have teamed up with the Open Polytechnic to offer the National Certificate in Business (Level 3), the perfect programme for anyone who wants to become a successful business person in barbering, beauty, hairdressing and beyond.

aspects to help bring your dreams of owning and running an effective business to life.

HOW IT WORKS The National Certificate in Business (Level 3) is done through the Open Polytechnic. It has been specifically designed to be delivered by distance learning, which means that you can fit the study around your life. You will have access to tutors and other students doing the same course.

This qualification begins the learning journey to improve your understanding of how to run a business. Communication is a central focus of the programme. You will look at how to make sure your communication is right and will get you the best results. It also deals with the critical decisions that need to be made in the areas of finance, location and ownership.

WHAT ARE THE BENEFITS? • Improve your communication style in your personal and business life.

People who complete this programme will be able to choose an effective communication style that suits them and the people they deal with to make the business run smoothly. They will also be able to examine the best options for setting up a business and ensuring its long term future.

• Gain a better understanding of what makes a small business tick. • Grow stronger relationships with your employees and clients.

Along with the required communication component, you can choose one of two strands:

• Build and maintain a positive working environment to help your business run smoothly.

1. TEAMS AND LEADERSHIP

• Build your confidence in being understood fully.

In this strand, you will examine the concepts of teams and leadership in the workplace. You'll do activities that are designed to help you integrate leadership theory and practices into your daily personal and working life.

MORE DETAILS The programme of study costs $995 (incl. GST) and you need to complete the 42 credits over a period of no greater than 8 months. If you are already a qualified hairdresser or have had a recent period of study, you may already have some of those credits.

2. SMALL BUSINESS In this strand, you will examine the concepts of setting up a small business, identify opportunities and manage the financial

FOR MORE INFORMATION OR TO SIGN UP FOR THIS EXCITING NEW PROGRAMME, TALK TO YOUR HITO SALES AND LIAISON MANAGER.

"We never stop learning in life, and sometimes we have to drive that learning ourselves."

FI NELSON

GRAB A BUSINESS QUALIFICATION We talk to our HITO’s Fi Nelson about completing the National Certificate in Business.

hen HITO first launched the National Certificate in Business my first reaction was “that’s perfect for me”. I’m part-way through the qualification and it’s great so far.

When you make your decision, the crucial thing is to determine what ‘floats your boat’ and interests you. For example, if you want to own your own business one day maybe the Small Business option would fit best. If you are a current or future employer/manager, Teams and Leadership might be better. Either offers excellent learning opportunities.

I chose to do further study just because I wanted the challenge. I also wanted to develop more business focused skills. In my Sales and Liaison role, I deal with current and future business owners every day. Having a broader business awareness will help me and the people I work with.

Like anything new in our lives, whether it is more study, joining another committee, or anything extra-curricular, we always wonder how we are going to fit it in. I thought this myself! But, I found the workload to be manageable. The concept of distance learning can take some adjusting to, but the benefits make it worthwhile.

Over recent years, HITO has heard more and more from industry that they wanted to see advanced qualifications developed, and in particular with a strong business focus. HITO has listened and now we are offering the National Certificate in Business qualification. The number of people taking part has been encouraging, and this reiterates industry’s desire to develop stronger business skills.

I study from home at my own pace and have no courses to attend. Working with the Open Polytechnic has been straight forward. There is fantastic support from tutors who are readily available if you require any assistance. And there are clear and realistic time frames set for you.

The way the qualification is structured gives you choices. There is a main part about communication (that everyone does) and you chose from one of two options available:

It is a cliché, but it is true. We never stop learning in life, and sometimes we have to drive that learning ourselves. For me, this qualification is an ideal opportunity to do this. Any chance you get to build your skill base is a positive thing.

• Teams and Leadership or • Small Business.

Make the decision to learn something new and start today.

I chose Teams and Leadership as it is the people side of work which interests me.

GRAB A BUSINESS BROCHURE. EMAIL ENQUIRIES@HITO.ORG.NZ WITH YOUR NAME AND ADDRESS AND WE WILL SEND YOU A BROCHURE BY SNAIL MAIL.

SITTING UNIT 2757 To many of you, 2757 will be a familiar number. After all, it’s the last assessment a hairdressing apprentice has to achieve before becoming a qualified professional stylist. We know this can be daunting, so we asked some of our recently qualified apprentices about their experiences and advice they could give.

ur qualified hairdressers weren’t afraid to admit that 2757 was challenging. These challenges ranged from not knowing what to expect to gathering equipment to being nervous and lacking confidence.

If there’s another thing they all agreed on, it’s that passing their assessment was one of the best feelings in the world. Graduates feel more confident in their abilities, much happier, and relieved that they had passed. “It feels as if a massive weight has gone,” Bonnie Wheeler, a recent graduate, says.

One candidate had to sit the assessment several times, but she stayed positive and persevered, qualifying on her third attempt. However, they all got through it and learned from their experiences.

They found 2757 to be hugely rewarding. They all learned so much from sitting their assessment. This included better time management, being confident and learning to take people as they come. It’s fantastic being able to tell everyone that they’re now fully qualified.

Our graduates found their apprenticeships extremely rewarding. They loved being able to earn while they learned, and loved being in the salon, learning hands on and building up their client base. Daniel Matene, a graduate from Villa Hairdressers, said he enjoyed being in the salon with other apprentices, being able to support them and get support from them. And of course, the other advantage, mentioned by Abby Villiger, is “having a job once you complete”.

These hairdressers are determined to keep on learning, developing their careers and expanding their skill set. Our graduates are going onto business qualifications, working holidays, training in their salons, and even becoming 2757 assessors themselves. Now they’ve completed their National Certificate the world is their oyster.

IF YOU’RE READY TO SIT YOUR 2757, YOU CAN DOWNLOAD THE APPLICATION FORM FROM THE HITO WEBSITE. REMEMBER TO INCLUDE PAYMENT WITH YOUR ASSESSMENT. IF YOU HAVE QUESTIONS, PLEASE CALL YOUR REGIONAL SALES AND LIAISON MANAGER.

ARTICLE CONTINUED FROM PREVIOUS PAGE

SUCCEEDING AT 2757: Hairdressing apprentices give their top 5 tips

LAUREN DALY

BONNIE WHEELER

ALEISHA JONES IN THE SALON

Lauren Daly’s Top 5 Tips

Bonnie Wheeler’s Top 5 Tips

Aleisha Jones’ Top 5 Tips

1. Ask questions and have a plan. I did the homework my boss set me, which was extremely helpful.

1. Practice a lot – don’t wing it

1. Do your portfolio – have ideas an stick with them

2. Go to the guidelines meetings – as many as you can

3. Make a massive list of all equipment

2. Be extremely fussy when choosing models – think about their hair

3. Believe in yourself and stay positive

4. Have lots of food and water – you don’t want to get dehydrated

4. Take in support from everyone

5. Ask questions

2. Stick with the plan 3. Be prepared on the day – create a timetable to follow 4. Get reliable clients 5. Get as much information as you can

5. Practice

WORK BY KATHERINE YOUNG

ABBY VILLIGER

MICHAELA BRANNIGAN

Katherine Young’s Top 5 Tips

Abby Villiger’s Top 5 Tips

Michaela Brannigan’s Top 5 Tips

1. Prepare

1. It’s easy if your heart is in it

1. Be extremely organised

2. Have excellent models – also make sure to have back-up models in the case the first ones fall through

2. Choose the right models

2. Go through it lots

3. Lots and lots of practice

3. Ask as many questions as you can

4. Having help – great trainers and support team

4. Ask everyone in the salon for ideas and help

5. Have the right equipment

5. Pick the right models

3. Don’t be too nervous and don’t stress. Be confident – they are not trying to trick you 4. Practice! 5. Know what you are doing – rules and instructions

IF YOU’RE READY TO SIT UNIT 2757, YOU CAN DOWNLOAD THE APPLICATIONS FORMS HERE: WWW.HITO.ORG.NZ/DOWNLOADS/ APPLICATION-FORMS. IF YOU HAVE ANY QUESTIONS ABOUT SITTING UNIT 2757, CONTACT YOUR SALES AND LIAISON MANAGER (WWW.HITO.ORG.NZ/ABOUT-HITO/TEAM/SALES-TEAM).

WORK BY DANIEL MATENE'S

Daniel Matene's top 5 tips 1. Practice makes perfect 2. Be organised with a storyboard so you and your client can understand what you need to do 3. Go over all instructions 4. Get other staff to help – they would quiz me 5. Don’t be shy to ask for help from HITO

get qualified with Nail Technology We talk to two of our Nail Technology trainees about their experiences

For a nail technician, getting qualified is just as valuable as it is for a hairdresser. HITO offers the National Certificate in Beauty Services (Nail Technology) Level 3 to make sure our nail technicians are of the highest standard. We spoke to two of our Nail Technology trainees about their progress, their reasons for doing the training course and their plans for the future.

’Arna Lauder and Emma Feather started their Nail Technology courses at the beginning of 2013. D’Arna is already an experienced nail technician, having worked in the industry for three years. Emma Feather is a hairdresser by training, looking to expand her knowledge and skills.

enhance her hairdressing qualification, and give her “another notch in [her] belt”. Emma and D’Arna love their qualification. Although they have found the theory challenging, both students have enjoyed working with their clients and learning new techniques. Both trainees also praised the flexibility of Nail Technology. D’Arna plans to take advantage of this flexibility by travelling to Australia and working as a nail technician there while Emma plans to work from home when she has a family.

Both girls recognized the importance of getting a qualification. For D’Arna, Nail Technology was perfect, allowing her to work at Dreamers and get qualified through Creative Nail Design. Now her skills will be widely recognised, both in New Zealand and around the world, allowing her to fulfill her dream of travelling as a nail technician.

Both trainees provided us with some quick advice about challenges they had faced, including balancing their work and study and getting the right support. We’ve included these tips in the article, and hope they’ll be helpful.

Emma has always had an interest in nail technology, so once she completed her hairdressing apprenticeship, Emma decided to complete an additional qualification. Emma knows this will

ARTICLE CONTINUED FROM PREVIOUS PAGE

D'ARNA LAUDER, NAIL TECHNOLOGY TRAINEE AT DREAMERS

D’Arna’s Top 5 Tips 1. Time management is extremely important 2. Have support from another nail technician if you can 3. Do a lot of research 4. Make sure you have all the right resources 5. Be organised and have a clear plan

EMMA FEATHER NAIL TECHNOLOGY TRAINEE

Emma’s Top 5 Tips 1. Get the theory out of the way, especially if you find it challenging 2. Prioritise 3. Work hard 4. Take advantage of the awesome opportunity 5. Enjoy the practical work

ABOUT THE PROGRAMME W

ell trained Nail Technicians are a valued member of the beauty industry. Clients will travel a long way to have their nails treated.

Please note that travel and accommodation is not included.

WHEN CAN I START? You can sign into a training agreement today to start your learning. When we accept your application, we will send salon skill assignments for you to work on. Once you complete the one week training course, we will send the remaining assessments to you.

The HITO Nail Technology Programme is a 14 month-long programme where you achieve the National Certificate in Beauty Services (Nail Technology, Level 3). It has been designed to provide the nail technician on-job learning to foster a career in the nail industry. You will learn all the skills and knowledge you need to perform beauty services in a professional, commercial environment.

WHO IS CND? Creative Nail Design is a global product company specialist on professional nail care.

People with this qualification can: • Consult with a client and work out their needs

WHAT SUPPORT IS AVAILABLE?

• Sell beauty products and services to meet the client’s need

CND provide training and ongoing support, valuable resources and a guide to help you along the way. A HITO trainer will also assist when needed. Help is just a phone call away.

• Conduct their services in a professional manner • Maintain communication with the client

CND will also provide a workbook, textbook and DVD when you attend the workshop. This will assist you through the practical content and give you foundation theory knowledge.

You will learn how to deliver: • Nail Augmentation services (including Gel, Acrylic and Sculpture)

Your local HITO Sales and Liaison Manager will also provide you with non-technical support. Your nail product company is also an excellent source of ongoing product knowledge and technique/skill support

• Manicures • Pedicures

WHERE WILL THE LEARNING TAKE PLACE?

FOR EMPLOYERS

95% of training will be done in your workplace. This is with your qualified trainer or using the CND DVD training material. The 1 week skills training course with CND will take place in either Auckland, Wellington, Nelson or Christchurch. We can arrange other locations if there is a minimum of 10 trainees. We will arrange course dates based on the number of people applying.

WHAT WILL IT DO FOR MY BUSINESS? Increasing the skills of your employees raises overall morale, improves employee satisfaction and loyalty and can increase clientele volumes and revenue. Your employees will learn new and valuable skills, increasing your profits by increasing their ability and capability to provide better quality services.

The training course will take 5 full days, Monday to Friday 9am-5pm. Under special circumstances, the course may run over a weekend.

COSTS THE TOTAL COST OF THE TRAINING PROGRAMME IS $1750. THIS TOTAL COST IS SPLIT: • APPLICATION FEE $200 • CREDIT AND ASSESSMENT FEES $315 • TRAINING WORKSHOPS AND MATERIALS $1235 IF YOU ARE UNABLE TO AFFORD $1750 UP FRONT, YOU CAN SPREAD THE COST OVER 6 MONTHS. TO FIND OUT MORE, CONTACT TANIA BERRYMAN ON 021 818 364.

NAILING IT In July 2013, HITO and the NZ Beauty Expo held two Nail Art Competitions. The first, Polish On, was held on Facebook. Contestants had to recreate an image of some nail art and send it in. Their images were then posted on Facebook, where people could vote for their favourite.

he competition was tough, but our judges finally picked one winner, and two runners-up – Amanda Viviers, Chanelle Bone, and Helen Roadley.

those who were involved has been positive. Many nail technicians felt that HITO has given them a place to belong, and support throughout their careers. It was also tremendously exciting for HITO to get more involved in the nail industry, and to see the wealth of expertise in New Zealand. Tania hopes to see many more entries next year.

Amanda also won the ‘Most Facebook Likes’ category, while Chanelle won the ‘People’s Choice’. Our winners took away some awesome prizes from House of Camille, the Colour Club, and House of Nails.

Our contestants were also enthusiastic about the competition. Both the entrants of Nail it on the Day and Polish on said they loved entering, and that they found the competitions both fun and creatively challenging. And, when asked, every participant said they would love to enter next year.

Our second competition was ‘Nail it on the Day’. This event was held at the NZ Beauty Expo itself, and required contestants to create a themed nail design live on the day. Chanelle Bone proved her talent once again, taking out second place while first place was won by the talented Lana Hornby. Both contestants took away prizes from Vinylux, and Lana also took away a Nailsplus voucher.

Lana Hornby, winner of Nail it on the Day, said the competition was “a great opportunity to prove my ability and to show New Zealand women what can be achieved with a little creativity and a steady hand”. The other contestants also loved seeing what New Zealand’s nail artists had to offer, and of course the opportunity to win such amazing prizes.

Tania Berryman, our HITO Beauty Coordinator, was delighted with the outcome of the competition. She said the competition on the day went extremely well, and that the feedback from

"A great opportunity to prove my ability and to show New Zealand women what can be achieved with a little creativity and a steady hand.”

AMANDA VIVIER'S POLISH ON ENTRY

WINNING WORK BY LANA HORNBY

CHANELLE BONES' NAIL IT ON THE DAY ENTRY

Of course, the competitions weren’t without their challenges (although that was half the fun). For Amanda, the most challenging thing was finding the right products to reproduce the picture she had been given. She also had some fun trying to paint nails and entertain her kids at the same time!

THE NAIL IT ON THE DAY WINNERS

wait to see the wealth of talent we know is present in the New Zealand nail industry. Congratulations to all our winners!

Amanda Vivier's top tips: 1. Don't be afraid to try it! 2. Think outside the box: have fun with it, don’t play it safe.

Chanelle, who entered (and won prizes) in both competitions, agreed that the most challenging part of the Polish On competition was finding the right products. For Nail it on the Day, creating the theme of her piece was the hardest part. For Lana, who won Nail it on the Day, the hardest part was the time limit. She also found the amount of concentration and organisation needed to be another challenge.

3. If it doesn't come out like you thought try again, that’s what nail polish remover is for! 4. If you can imagine it you can paint it. 5. Practice, practice, practice.

Chanelle Bone’s top tips:

After chatting to them about their competition experience, we got our contestants to give us their top tips on getting into the nail art industry. They were more than happy to oblige, giving us advice from “think outside the box” to “research trends outside New Zealand”. One thing all our contestants wanted to emphasise was:

1. Play a lot with different products

“Practice, practice, practice”.

Lana Hornby’s top tips:

2. Research pictures via nail art mag/websites etc. 3. Look at how to’s and tutorials 4. Trial on clients and practice tips 5. Loads of practice!

1. Do a specialised nail art training course

You can check out their tips at the end of the article.

2. Use quality products and tools

Overall, the competitions were a tremendous success. It was wonderful to see such incredible talent, and to receive feedback from nail technicians on how the competitions went. The team here at HITO would love to run the competition again. We can’t

3. Research what people are doing outside of New Zealand 4. Be patient 5. Practice, practice and practice!

HOLLY (MODEL) – URBAN DAY AND COLOUR REGIONAL COMPETITION

LENA (MODEL) – SUPREME AWARDS 2012

COMPETITION PROFILE We catch up Hannah Hay. She’s an up and coming star from the NZARH member salon IZUKA in New Plymouth.

SHANNON (MODEL) – SUPREME AWARDS 2012

NZARH

HANNAH HAY

WHAT DID YOU WANT TO BE WHEN YOU WERE A LITTLE GIRL?

annah Hay is an apprentice working in a Top Taranaki Salon, Izuka Hair; she has won the Top newcomer of the year in Taranaki for the last two years. The Taranaki Team was the Top Regional Supreme Team at the NZ Hairdresser of the Hair Awards October 2012. Izuka owner Kerrie Jordan has won many numerous awards is a Judge with the NZARH and is proud of Hannah and all her staff’s achievements.

A river dancer, even though I never had lessons, I used to watch river dancing videos at Grandma's and try to copy what they were doing, ha-ha. After that I wanted to be a chef, artist, or deep-sea treasure finder until I was 12, when I realised I wanted to be a hairdresser.

HOW HAS THAT DREAM GONE FOR YOU?

“Hi there. My name is Hannah Hay and I am a full time stylist at Izuka in New Plymouth. We are a tight knit team with a quirky approach and all have such a huge amount of passion. I am in my 3rd year of hairdressing and have trained under Kerrie Jordan. Kerrie has won New Zealand Hairdresser of the year in 2008 and as a salon we are very competition driven. Last year I won both Regional Styling and Cutting Newcomer (two years in a row!) and had the opportunity to compete in the National NZ Hairdressing Competitions. Taranaki took out Top Region and both Kerrie and I placed in our sections. Last year I was also a finalist in the mid central region for HITO apprentice of the year. I am constantly striving to learn more, better my work and try to take every opportunity. I feel privileged to be part of such an amazing industry.”

I made it, even though I thought I already was a hairdresser at 12 and I used to hack everyone and anyone's hair with my mum's kitchen scissors, thinking I was the next Vidal Sassoon.

WHAT’S THE LAST AWESOME BOOK YOU READ? The Language of Flowers – Vanessa Deffenbaugh: Each chapter changes from past to present, following the story of a foster girl who learns the language of flowers and uses it to express her feelings. I couldn't put it down. I'm reading Santarem at the moment; I'm a huge book worm!

WHO INSPIRES YOU RIGHT NOW? Angelo Seminara - He's the creative director for Davines and last year he won top British Hairdresser of the Year. I feel privileged to be working in a Davines salon knowing that he has such a great input. I admire that he is so humble about his achievements.

WHEN DID YOU FIRST START HAIRDRESSING? In 2011 I started a full time course at polytech and got an apprenticeship half way through the year at Izuka in New Plymouth.

ARTICLE CONTINUED FROM PREVIOUS PAGE

"To me happiness is the most important thing in life."

WHAT DID YOU HAVE FOR BREAKFAST THIS MORNING?

WHAT IS YOU MOTTO? Live in the now, people spend far too much time dwelling in the past or worrying about the future, the only time that matters is right now, the rest is a waste of energy.

A soy coffee with muesli, fruit and soy yoghurt.

WHAT MAKES YOUR FEISTY BECAUSE IT’S JUST PLAIN WRONG?

WHAT IS THE TRAIT YOU MOST DISLIKE IN OTHERS?

Animal cruelty of any kind: product testing, food, clothing, sport, entertainment, scientific research, breeding. I am vegan and believe animals shouldn't be treated any differently to humans, we are all on this earth together and all feel the same even though we don't all voice it the same.

Being too comfortable with the status quo. I think people should be more open to learn about new things even if they think it’s too "sad" or think "one person won't make a difference". Ignorance is bliss but not always the best option.

WHAT ARE THREE THINGS YOU WANT TO ACHIEVE IN THE NEXT YEAR?

Happiness. Because why would you ever bother doing anything if you weren't going to end up happy? To me happiness is the most important thing in life.

WHAT MOTIVATES YOU?

I want to work towards becoming a Judge for NZARH Hairdressing Competitions. It's my first time entering as a senior in regional competitions, so I am hoping to still win some placings and the chance to compete in the NZ National Hairdresser of the Year awards again. I also want to learn how to play guitar, and get back into photography.

WHO IS YOUR MENTOR? Kerrie Jordan. She is the owner of Izuka and won NZARH Hairdresser of the Year 2008. She has such a unique flair in the way she approaches anything she does and I feel privileged to have been taught by her, she's not just a boss but a friend too, our work environment is fun and always happy, I think clients also respond to this well.

WHAT IS YOUR GREATEST ACHIEVEMENT? In my second year of hairdressing, I won top cutter and top stylist and had the chance to compete in the National Comps with my hair-up and directional-cut. I placed 2nd in NZ for my cut and 4th for my hair-up. It was the most full-on, stressful, overwhelming, happy, amazing, best day of my whole life! I've also won top newcomer and top cutter two years in a row for my region.

AND LASTLY WHICH LIVING PERSON DO YOU MOST ADMIRE? My mum. Cliché but true, I know, but she is the most kind, loving, non-judgemental woman I know, she supports me through thick and thin, and always knows the right thing to say. She's my best friend.

HOW FIT ARE YOU? I do yoga, I’m super healthy and try stay in good shape but I can run about as far as the front door and not much further. Exercise doesn't appeal to me... I would rather go for a nature walk or a swim.

NZARH

NZ EDITORIAL STYLIST OF THE YEAR 2013 AND THE FINALISTS ARE… Regan Andrews Stephanie Baggaley

Hair Technique, Whanganui Northland Hair Company, Kerikeri

Adrian Barclay

Venom Salon, Invercargill

Samantha Bell

JOMP Hair Design, Paraparaumu

Natasha Boustridge Emma Cameron Audrey Chevalier-Darkside Jackie Craig Molly Gent Shaun Gilmour Melody Glascow Karina Gollins Alexis Henry Joel Hornell

Blaze, Newmarket Hair Technique, Whanganui Marilyn’s, Remuera Sliver Haircutters, Dunedin Liz Ward Hairdressing, Katikati The Hairdressing College, Palmerston North Be Ba Bo, New Plymouth Karina Grace Hairdressing, Palmerston North Hamish’s on Broadway, Palmerston North Badaro, Wellington

Donna James

Donna James Hair, Nelson

Janine Jansen

Janine Jansen, Christchurch

Seamus Karam-Whalley Rebekah Kinge

Team 7, Te Awamutu Visage Hair designers, Napier

Megan Leith

Blondini’s, Oamaru

Kelsey Lyons

Aart on St Andrews, Dunedin

Lucy McArthur Amie McKay

True Grit, Christchurch HQ By Design, New Plymouth

Jacqui Malcolm

Be Ba Bo, New Plymouth

Janine Marshall

Be Ba Bo, New Plymouth

Megan Mitchell

Blondini’s, Oamaru

Michelle Moffat

Venom Salon, Invercargill

Salina Murphy

The Hairdressing College, Palmerston North

Hazel Newman

Addiction Hair, Whangarei

Michael O’Halloran

Capelli Studio, Cambridge

Deborah Pearce Kerry Penisula-Spain

Venom Salon, Invercargill Visage Hairdesigners, Napier

Jayne Rakete

Synergy Hair Co., Lower Hutt

David Rogers Jo Russell Jaimee Smith Milena Taryan Denise Taylor Emma Templeton Dorien Van Den Berg Liz Ward Stephanie Whiley Tara Wilkins Kyra Williamson Clare Wohlers

FINALISTS FOR THE 2013 PATRICK CAMERON PHOTOGRAPHIC CHALLENGE

Visage Hairdesigners, Napier

Jess Rae Kiri Roberts

(in alphabetical order)

Melanie Barker

Mane Salon, Wellington

Kylie Hayes

Morph Hair, Hamilton

Stephanie Wylie

Venom Salon, Invercargill Zaibatsu, Dunedin

Donna James

Weltec, Wellington

Jennie Hasler-Jacobs

Morph Hair, Hamilton Vamp Hair Design, Invercargill

Moha hairdressing, Dunedin Visage, Napier Donna James Hair, Nelson Zouve, Balclutha

Laurel Stratford

Northland Hair Co, Kerikeri

Sharon Sanderson

Northland Hair Co, Kerikeri

Jaimee Smith

JOMP Hair Design, Paraparaumu

Visage, Taradale

Zaibatsu, Dunedin

Liz Ward Hairdressing, Katikati Visage Hairdesigners, Napier

WINNERS WILL BE ANNOUNCED AT THE NZARH/PATRICK CAMERON EDITORIAL STYLIST OF THE YEAR COCKTAIL PARTY ON SUNDAY 20 OCTOBER 2013 AT 1.30PM AT THE AUCKLAND WAR MEMORIAL MUSEUM GALLERY.

Well Cut & More, Timaru The Original Haircutting Bar, Kerikeri The Sanctuary Hair, Gore

CROWNING THE BEST AUCKLAND IN

Auckland Hairdresser of the Year Competition 2013

NZARH

DIRECTIONAL CUT BY TRENT FLEET. PHOTOGRAPHY BY CAIT RAINBOW

TRENT FLEET'S URBAN CUT. PHOTOGRAPHY BY CAIT RAINBOW

The live competition to crown the Auckland Hairdresser of the Year for 2013 was held on Sunday the 14th of July. NZARH hairdressers, models, spectators, and students travelled from all over New Zealand to compete or even just to observe the wealth of talent and creativity on show.

URBAN NIGHT HAIR BY TRENT FLEET. PHOTOGRAPHY BY CAIT RAINBOW

ARTICLE CONTINUED FROM PREVIOUS PAGE

SENIOR DIRECTIONAL CUT, PLACED 2ND IN DIRECTIONAL COLOUR 2013

“It was clear as the event unfolded that all the hairdressers competing had invested a lot of time and hard work in their preparation,” a representative of NZARH said. “The skills and techniques demonstrated on the day were truly amazing”. There was a great wealth of new talent competing, as well as some familiar faces (such as Mana Dave, winner of the Directional Colour category, and Laura Williams, a former HITO apprentice, who came first in the Oceanic Hairdressing Master Award Part 2, as well as winning a selection of other accolades). Trent Fleet, winner of the Top Newcomer Cutting Award, had some advice for anyone looking to enter the competition: “You have to be in it to win it. In other words the more events you are entered into the more chance you have to win. The other hint would be to not over think it. By that I mean let the hair on the day tell you where it wants to go to a degree and let your creativity come out from within”. Trent was extremely nervous, having never experienced the competition environment before. However, he said once he started cutting he was in his “super-focused zone”, and the nervousness disappeared. He loved the vibe of the competition floor, and that he got to “play with his shape and go with the flow”.

SENIOR URBAN CUT, URBAN COLOUR, TOP SENIOR CUTTING, TOP COLOUR & AUCKLAND HAIRDRESSER OF THE YEAR 2013

The NZARH hopes the work of this year’s competitors (some of which is pictured here) will inspire competitors to enter the awards next year, or even to come along and experience “the wonderful creativity and skills demonstrated in the unique live environment”. They would also like to extend a huge congratulations to all their winners, and to thank them for all their hard work and effort.

URBAN DAY STYLE HAIRDRESSER 2013

NZARH

TOP AWARDS 2013 : OVERALL CHAMPIONS OF THE DAY Newcomer:

Damien Mitihapi

Cut Above Academy

Hairdresser:

Natasha Boustridge

Blaze

NZARH Oceanic Hairdressing Master Award:

Jan Waite

Jan Waite Hairdressing

Top Colour Award:

Natasha Boustridge

Blaze

Newcomer Cutting:

Trent Fleet

Bettjemans

Hairdresser Cutting:

Natasha Boustridge

Blaze

Newcomer Styling:

Damien Mitihapi

Cut Above Academy

Hairdresser Styling:

Natasha Boustridge

Blaze

2013 EVENT RESULTS CTFA URBAN NIGHT HAIR – NEWCOMER

NZARH PPNZ OCEANIC HAIRDRESSING MASTER AWARD – PART 1

1st 2nd

Jan Waite

Jan Waite Hairdressing

Laura Williams

Jan Waite Hairdressing

1st 2nd 3rd 4th

CTFA URBAN WOMENS/MENS FASHION CUT – NEWCOMERS

1st

Trent Fleet

1st 2nd 3rd 4th

Natasha Bourstridge Blaze Jan Waite

Jan Waite Hairdressing

Hazel Newman

Addiction Hair (O)

Laura Williams

Jan Waite Hairdressing

Trent Fleet

Bettjemans

1st 2nd 3rd 4th

Natasha Boustridge Blaze Dylan Quinn

Cut Above Academy

CTFA URBAN DAY STYLE – NEWCOMER

1st 2nd

Dennis Tualaulelei

Blaze

Ruby Blaikie

Jan Waite Hairdressing

1 2nd 3rd 4th

1st 2nd

Natasha Boustridge Blaze Laura Williams

Jan Waite Hairdressing

Jan Waite

Jan Waite Hairdressing

Hazel Newman

Addiction (O)

Bettjemans

Trent Fleet

Bettjemans

Natasha Boustridge Blaze Siope Tuungafasi

Cut Above Academy

Kaleb Pritchard

Blaze

Laura Williams

Jan Waite Hairdressing

Natasha Boustridge Blaze Jan Waite

Jan Waite Hairdressing

Jan Waite

Jan Waite Hairdressing

Hazel Newman

Addiction Hair (O)

Mana Dave

Blaze

Natasha Boustridge Blaze Dylan Quinn

Cut Above Academy

Ella Pixie

Jan Waite Hairdressing

NZARH PPNZ OCEANIC HAIRDRESSING MASTER AWARD – PART 2

CTFA URBAN DAY STYLE – HAIRDRESSER st

Jake Watson

NZARH DIRECTIONAL COLOUR – OPEN

CTFA DIRECTIONAL WOMENS/MENS FASHION CUT – HAIRDRESSER

1st 2nd

Cut Above Academy (T)

NZARH URBAN COLOUR – OPEN

1st 2nd 3rd 4th

CTFA DIRECTIONAL WOMENS/MENS FASHION CUT – NEWCOMER

1st

Cut Above Academy (T)

Claudia Luca

CTFA URBAN NIGHT HAIR – HAIRDRESSER

Bettjemans

CTFA URBAN WOMENS/MENS FASHION CUT – HAIRDRESSER

1st 2nd 3rd 4th

Damien Mitihapi

Laura Williams

Jan Waite Hairdressing

Jan Waite

Jan Waite Hairdressing

AARH PRE NEWCOMER STYLING SWEEPSTAKE

1st 2nd 3rd 4th

Chanelle Herewini

Servilles Academy

Linda Zhan

Cut Above Academy

Caley Farrer

Servilles Academy

Somer Hagan

Servilles Academy

GOVERNMENT VISITS THE INDUSTRY On 17 July HITO and the ITF (Industry Training Federation) co-ordinated a visit to Haircraft Centre Ltd in Tawa. We escorted a group of government officials from the New Zealand Qualifications Authority, the Tertiary Education Commission, Education New Zealand, and Ako Aotearoa on a visit to Haircraft and two other locations.

hese visits were set up to show the diversity of businesses involved in industry training and how training works in a real-world workplace. It was also an excellent opportunity to make connections between business and those working on tertiary education policies.

It was a tight squeeze, but they had the chance to ask questions about Haircraft training and to meet Maureen. They also met with one of Maureen’s apprentices and a Gateway student who will be starting an apprenticeship later this year.

Haircraft is a well-established Wellington salon. Opening in 1978, it has been providing “quality hairdressing” ever since. They have a strong emphasis on training, employing apprentices and taking on Gateway students. They also regularly attend seminars, workshops, and the Hair Expo in Sydney.

The visit went extremely well. Maureen thought that the visitors got a full understanding of training and how a professional salon functions. Jenny Connor of the ITF thought that all the officials found the visit worthwhile. One of the officials was quoted as saying,

Maureen Bowring, the owner of Haircraft, cannot emphasise the importance of in-salon training enough.

"It certainly gave me a much better perspective on ITOs, apprenticeships, workplace assessment and how these work together."

“In-salon training means that my apprentices learn the everyday running of the business. They also learn how to empathise with clients and colleagues - a skill classroom students do not learn. Apprentices also learn practical skills, such as health and safety rules and regulations.”

These visits will continue this year to build relationships between government and industry trainers. Both Erica and Maureen hope that industry training will continue to be valued (and considered when developing government policy) well into the future.

Nine people, including HITO CEO Erica Cumming and HITO Central Sales and Liaison Manager Ryan Piper, visited Haircraft.

VISITS WILL TAKE PLACE IN AUCKLAND AND WELLINGTON LATER THIS YEAR. IF YOU WOULD LIKE TO HOST OR ATTEND ONE, CONTACT JENNY CONNOR AT JENNY@ITF.ORG.NZ.

QUALIFICATION REVIEWS MOVING FORWARD For those of you following the Targeted Review of Qualifications you will be aware this has been a long process. It’s great to be able to let you know that progress is being made in the reviews of Salon Skills, Barbering, Beauty and Hairdressing Qualifications. SALON SKILLS (OPTIONAL QUALIFICATION)

The working groups are in:

The group is developing an introductory qualification. This is designed to prepare potential entrants for work in the Barbering, Hairdressing and perhaps the Beauty industries. It will include grooming for the industry, assisting senior staff, how a salon/barbers shop/clinic works and what their role would be. It is aimed at people interested in the industries and school leavers preparing to enter the industries.

• Nail Technology • Beauty Therapy • Make Up/ Special Effects. The first step is to determine the industry needs, and how these may form qualifications. The result of the review will be fresh New Zealand qualifications. They will have clear graduate outcomes so that people can understand what the graduate can “do, be and know”.

BARBERING Two new barbering qualifications are with NZQA at the moment for approval. These include classic barbering skills and skills needed to manage and run a barber’s chair.

Part of this process will result in qualifications that have not previously been registered as national qualifications. Makeup and special effects have been taught through training providers before but have not had a national qualification. This is an exciting time for both of these groups to lead the way in this area.

HAIRDRESSING A suite of qualifications has been agreed on by the Advisory and Governance Group and this can be viewed at www.hairtroq.com. The team has set up two working groups:

NZQA allocated six months for this review process. It is clear that this will take longer mainly because of the time needed to bring people together. This is a big commitment for the working group participants as they give their time to this process.

1. One for the content of the new suite at levels 3 and 4 2. The second to look at possible higher level qualifications (reflect advanced skills).

TO GET UP TO DATE INFORMATION OF THE BEAUTY REVIEW GO TO WWW.BEAUTYTROQ.COM

BEAUTY The beauty targeted review is underway with three working groups working to consider a suite of qualifications for the beauty sector.

worldskills UPDATE ON CAIT We catch-up to Cait Woodcock about her experiences as the New Zealand hairdressing representative at WorldSkills International earlier this year.

WORLDSKILLS DAY 3

WORLDSKILLS DAY 4

Cait Woodcock returned from the WorldSkills Internationals in Germany with a renewed enthusiasm for hairdressing.

f you read Forma every quarter, you’ll know about WorldSkills and about Cait. She is a qualified apprentice who earned her place in the “Tool Blacks” after first winning regional WorldSkills hairdressing competitions, and then taking out the gold medal at the nationals last year.

His work was insane! It was awesome to meet like-minded people from other industries who were equally passionate about their trade. We all just clicked really well.” Over the last year, Cait says that she has grown personally and professionally.

Cait worked with some amazing trainers during her preparation. This included:

“I am a totally different person than I was two years ago. I’m much stronger, and much more independent.”

• Niq James (WorldSkills Expert)

Cait would strongly encourage anyone thinking about entering WorldSkills to do it.

• Cathy Davys

• Laura Simpson (former international WorldSkills competitor)

“If someone is thinking about entering WorldSkills I’d hug them and wish them good luck! Being involved in the local and regional competition helps. You benefit just from competing and learning how to do precise work under serious time constraints.”

• Ulrica Hansson (Pivot Point Australia and internationally acclaimed mentor and WorldSkills champion)

“I never thought I would be able to do what I can now. The skill set I have now is incredible, and it’s given me so much confidence”

Cait says her experiences over the last few months have been life-changing. Preparing for Germany, she worked with “amazing stylists that I have always looked up to.”

Cait is now focusing on her next hairdressing challenge. She is looking forward to refocusing on her clients and building strong relationships with them. Competition work is high on her agenda and she’s particularly interested in entering some photographic competitions

• Richard King • David Shields

When she got to Germany, the calibre of hairdressing she experienced blew her mind.

Cait says she would like to become a leader in the hairdressing industry. She plans take every opportunity that presents itself. We'll be following your progress Cait!

“The talent was phenomenal. The work of the French competitor who ended up winning was impeccable.

National Certificate in Hairdressing

ADVANCED CUTTING Advanced Cutting is a thoroughly modern qualification that improves confidence and brings new skills into the salon. We speak to five graduates and find out what they think.

ITO introduced the National Certificate in Advanced Cutting (Level 5) in 2011 to hairdressers who have already achieved their hairdressing qualification. Advanced Cutting now has several graduates, each with their own experiences to share and they all agree that it’s well worth completing.

Advanced Cutting is a thoroughly modern qualification. It covers areas like researching the latest trends and creating a portfolio of hairstyles based on these trends. Trainees also present one of their hairstyles to a live viewing audience. Many of our graduates found that challenging, but immensely rewarding.

Our trainees come from a variety of backgrounds and all say it is a great way to gain further confidence in your abilities and learn about trends in the wider world of hairdressing. All of them recommended it for newly graduated apprentices as the only prerequisite is a Level 4 National Certificate in Hairdressing.

And they are continuing to find the course rewarding, some of them well after graduation. Without fail, all our graduates say their confidence in their abilities has improved, and they feel more inspired and invigorated than they did before. It’s a talking point with clients, encourages teamwork, promotes better understanding of assessments and graduates get to share their knowledge with the team.

All five graduates we spoke to were enthusiastic and recommended the course to seasoned industry people. Paul Skidmore said the course would be great for anyone “feeling stagnant” in the industry. Heidi Christian, the very first graduate, said the programme is great for anyone wanting to keep in touch with modern qualifications.

Five of our graduates gave us their top five tips on completing the qualification, so if you’re currently completing the programme (or thinking about doing it in the future) check them out!

INTERESTED IN THE ADVANCED CUTTING QUALIFICATION? GO TO THE HITO WEBSITE UNDER QUALIFICATIONS (WWW.HITO.ORG.NZ/QUALIFICATIONS/HAIRDRESSING/ADVANCED-CUTTING) OR CALL US ON (04) 499 1180.

WORK BY HEIDI CHRISTIAN

GRADUATE ONE Heidi Christian from Waikato School of Hairdressing My top 5 tips for Advanced Cutting are:

For me, the best part of completing this programme was presenting via the video platform. I found learning how you are when presenting to be extremely helpful and rewarding.

1. Don’t be afraid to hand something in and get feedback 2. Ask questions to clarify

The most challenging part of the programme for me was the structural graphics. Having to reference pictures and think about where they came from was a new challenge. The most valuable thing I learned was how much great work Kiwi hairdressers do. It was also really useful being able to get feedback from HITO straight away.

3. Communicate with other people online and share idea’s 4. Don’t leave it to the last minute – set your own deadlines 5. Relax and enjoy – have fun I would definitely recommend Advanced Cutting to anybody who is looking to update their skills. It is a great confidence booster for someone who has done their National Certificate to gain more confidence.

This programme gave me the confidence to follow through and realise that I can do presentation work. Being able to reflect on portfolio work was also great, as was being forced to try something new.

ARTICLE CONTINUED FROM PREVIOUS PAGE

WORK BY CHARLOTTE COLTHURST

GRADUATE TWO Charlotte Colthurst from Charlotte Dawn Hairdressing “The best parts of completing this programme for me were finding influences and learning about the history of trends. I also got really inspired. It was challenging to find models to do Avant Garde work. Writing about your research and fitting it in with your cutting was also challenging. But once you got past the essays the cutting was a breeze.”

My top 5 tips for Advanced Cutting are:

“The most helpful thing I learned from doing this programme was getting feedback on structural graphics and getting it perfect and relating it to the haircut.”

3. Make sure you use the online forums to get help and feedback.

“The programme definitely helped me with developing new ideas and looking for inspiration. I am constantly being inspired now, and I am also really motivated.”

5. Get a good photographer.

1. When booking your models make sure to book them on separate days so you have plenty of time to work – not all go go go on the same day. 2. Use hairdressing websites – like Hairdressers Journal in the UK. 4. Colour and cut are a complete package – changing the client’s hair colour to suit their cut can make a big difference.

“I would recommend this qualification and programme to anyone who is a hairdresser and needs motivation or wants to expand and go more in-depth into their cutting skills.”

WORK BY IVAN SHEW. MODEL EMILY BERRY. PHOTOGRAPHER ALICIA SCOTT FOTOGRAPHICA

WORK BY IVAN SHEW. MODEL MEGAN ROBERTSON. PHOTOGRAPHER ALICIA SCOTT FOTOGRAFICA

GRADUATE THREE Ivan Shew from Frenz Hair Design My top 5 tips for Advanced Cutting are:

The best part of completing this programme was immediately putting the knowledge to full use. The first module about current and emerging trends was extremely helpful. The research helped me finding trends and relate them to hair. It was extremely helpful to see how tied-together all the trends are and to put it down on paper. I am using what I learned constantly now.

1. Organise your time - allocate time to do everything, get models early and have backups. 2. Allocate prep time especially if you are not familiar with competition work â&#x20AC;&#x201C; prepare, prepare, prepare. 3. Organise someone for the video early and discuss the plan with them.

Co-ordinating all the models was the biggest challenge. I had four or five models, and I booked them all for November. In the end, one model went away, and two of them had school exams. Getting familiar with video module was also quite challenging. It was quite daunting to be in front of the camera. My advice would be to get into the swing of it and be as professional as you can.

4. Get a photographer on board and explain the concept you want clearly. 5. Get a stylist if you can and explain your concept to them. Advanced Cutting is ideal for anyone qualified with some skills and experience. Itâ&#x20AC;&#x2122;s perfect for anyone training staff or for those who has been in the industry for a couple of years.

The programme will undoubtedly help with my photographic and video work. It elevated and improved my skills and helped me be a better trainer. I can pass on knowledge to current and future employees.

This programme makes you a better all-round hairdresser.

ARTICLE CONTINUED FROM PREVIOUS PAGE

WORK BY PAUL SKIDMORE

GRADUATE FOUR Paul Skidmore from Premier Hairdressing Academy My boss owns three hairdressing colleges, and he asked me if I would like to do the programme. He heard about it through HITO.

My top 5 tips for Advanced Cutting are:

The best part for me was getting recognition from my peers for the huge amount of effort I put in to the programme. It also taught me a lot about teamwork. I also learned a lot about following assessment criteria, which is useful as a tutor.

2. Keep communication open - especially with HITO or whoever is running the programme.

1. Organisation. This is especially useful when doing a photoshoot. Know what poses you want beforehand.

3. Set yourself weekly goals and achieve them. 4. Utilise all the support systems for finding help with photography, finding models and makeup artists. Use friends, family and Facebook.

Getting motivated on the programme was challenging because I had to learn the online system and how it related to the assessments. But the programme helped me to get my confidence back in fashion forecasting and on the competition floor.

5. Practice, practice, practice! Anyone feeling stagnant in the industry should do this programme. I feel reinvigorated, and it has helped me get my spark back.

FEMALE HAIRSTYLE BY VIKI MCCLIMONT

WORK BY VIKI MCCLIMONT

GRADUATE FIVE Viki McClimont from Hames Hairdressing The best part of this programme was the sense of accomplishment I received. All the work I put in putting together my portfolio, doing the research, getting inspiration together, and creating a look for my model was immensely rewarding.

My top 5 tips for Advanced Cutting are:

Finding time to research and put together everything with family and work was a challenge but what I learned was invaluable. The most valuable thing I learned was how to put everything together including research, creating a look, doing make-up and creating a mood board.

3. Stick to your plan and research.

Doing Advanced Cutting has been a good marketing tool for the salon, and it has already created interest for my salon.

Advanced Cutting is ideal for anyone qualified with some skills and experience. It’s perfect for anyone training staff or for those who has been in the industry for a couple of years.

1. Understand how much time it will take – set aside research and model time each week. 2. Get a clear idea on what look you want.

4. Get a strong support crew – I ran my ideas past the girls in the salon, which was helpful. 5. Use online salon for info, help and feedback.

All qualified apprentices should do it. It will give them insight into where looks and trends come from.

International recognition of your skills

Qualified? Just qualified? Have experience? HITO is now offering international recognition in Hairdressing, Beauty Therapy and Nail Technology. If you or your staff have a relevant national certificate in hairdressing or beauty and have at least one yearâ&#x20AC;&#x2122;s experience as a senior operator, you can now have your skills and experience recognised in Australia, Canada, Hong Kong and Japan.

Reasons to apply:

Personal development

A new and exciting opportunity for you and your qualified staff

Marketing point of difference

Promote your business as employing staff that have internationally recognised qualifications

Spread your wings

Thinking about travelling overseas? Get recognised before you go

Pride of place

Just want to have international recognition for your skills?

Take advantage of this opportunity to have your national qualification recognised on the world stage. It will open doors to a career abroad while still being acknowledged within New Zealand for local and international clients.

www.hito.org.nz/qualifications/international

THINKING ABOUT OVERSEAS TRAVEL? It’s a typically Kiwi experience, the OE (Overseas Experience). Kiwis train at home, gain a qualification, and then head off around the world. An ipsn (international professional standards network) certificate can make it is easier than ever for hairdressers and beauty therapists to find work overseas.

he ipsn is an internationally recognised certificate that almost any New Zealand qualified hairdresser or beauty therapist can gain. All you have to do is complete your National Certificate and work for at least twelve months in your industry. You can then apply for through HITO. Officially the certificate is recognised in Australia, Canada, Hong Kong, and Japan. But we spoke to some ipsn graduates and they said their certificate and qualifications were valued all over the world. They could travel where they liked, find work, and then earn while they saw the world. Our graduates couldn’t hide their enthusiasm for their ipsn. In fact, we couldn’t get hold of many of them for a comment, because they’d already taken off overseas. Every graduate we contacted recommended the certificate saying it is “perfect for anyone who wants to travel”. And NZ salon owners, don’t worry! The graduates we spoke to said they planned to return to New Zealand and share what they had learned with the industry here. So for any hairdressers or beauty therapists looking to travel, why wait? With your ipsn you can see the world, earn money, and up-skill in your industry. What more could you want?

WWW.THEIPSN.NET. IF YOU WANT YOUR IPSN CERTIFICATE, YOU CAN FIND OUT MORE AT OUR WEBSITE, CALL US ON (04) 499 1180 OR EMAIL US AT ENQUIRIES@HITO.ORG.NZ.

"They are the future of the industry."

GABRIELLE BUNDY-COOKE (OWNER) AND BARBARA KENNY (FRONT OF HOUSE HOSTESS) FOR SPECTRA

SPECTRA’S 10 YEAR BIRTHDAY 10 years on, Spectra celebrated with many of the people that have made this past decade a huge success.

pectra has always been viewed with considerable respect by the people of the Manawatu, and with good reason. Since Gabrielle Bundy-Cooke purchased Spectra in 2003, their team has won national and international accolades, including winning HITO Training Salon of the Year Award in 2009. Education and training are the cornerstones of this business

location of the salon) with a flash mob of ‘Krumpers’ and a high impact hair and fashion show, entertaining their 80+ guests plus customers in nearby shops and cafes. They were joined by friends, family, former staff members, and teams from other local salons as they danced the night away. Gabrielle believes the next ten years will be different, and that Spectra will continue to grow and change. However, she plans to continue their strong focus on clients and on training. She particularly hopes to focus on growing apprentices, saying “they are the future of the industry”. They hope the Spectra method will work for the betterment of the industry, and that their business will continue to grow well into the future.

Gabrielle’s dream was to create a business built on excellence and success, and she has worked closely with HITO and Wella over the years to realise this vision. They have grown drastically over the years, taking on many staff inspired by the vision of Spectra. On Saturday 31 August, the team at Spectra celebrated the last ten years of success. They stopped traffic on George Street (the

THE SPECTRA STORE DECORATED FOR THE PARTY

A MODEL IN THE PARADE

SPECTRA WINNING THE 2009 TRAINING SALON OF THE YEAR AWARD

SPECTRA'S 10TH BIRTHDAY

THE CAKE AT SPECTRA'S 10TH BIRTHDAY

SPECTRA GOODIE BAGS

THE SPECTRA TEAM CUTTING THE CAKE

FIONA SHAW

TRACEY STANAWAY

NEW STAFF AT HITO Fiona has just joined the HITO team and has taken over from Kelly, who has left HITO to travel the world.

We’d like to say a big warm welcome to Tracey Stanaway, our new Midland Sales and Liaison Manager. Tracey joined HITO on 10 September and we are very pleased to have her on board.

iona comes to HITO as the new Marketing and Communications Assistant. She’ll be working here at HITO to bring you Forma, e-Forma, and the latest news on the Facebook page, as well as much more. She’ll also make sure that everything marketing and communications remains up-to-date.

racey is a motivated, results driven individual with 27 years’ experience in the hairdressing industry. Combining effective communication skills with extensive product knowledge has been the key to her success so far. She started as an apprentice and developed to being national education manager for some well-known brands. She has found her hairdressing career interesting, challenging, and very rewarding. Over the course of her career, Tracey has worked with local and international hairdressing artists which strengthened her belief in, and passion for, the New Zealand hairdressing industry.

Fiona recently left a job at a distance education provider, where she helped edit, write about, and promote their products. She is really looking forward to learning more about the world of hair and beauty.

YOU CAN CONTACT FIONA ABOUT NEWS AND POTENTIAL STORIES AT CAMA@HITO.ORG.NZ , OR CALL HER ON (04) 499 1180. SHE WANTS YOUR NEWS!

Tracey is really looking forward to taking up her position at HITO and engaging with the next challenge in her career.

YOU CAN EMAIL TRACEY AT SLM3@HITO.ORG.NZ OR TRACEY@HITO.ORG.NZ OR CALL HER ON (027) 480 6550.

NZARH UPDATES CHANGES FOR THE NZARH

There is a new head office for the NZARH and it’s now located in Nelson. You can email at office@nzhairdressing.org.nz or call on (03) 5489818. There’s also a brand new website for you to enjoy at www.nzhairdressing.org.nz.

PATRICK CAMERON IS COMING!!! SUNDAY 26TH AND MONDAY 27TH JANUARY 2014 – TARANAKI We are delighted to announce that Patrick Cameron will be holding a two day Long Hair Workshop at his exclusive residence in Taranaki. The internationally renowned Long Hair Master will delight 25 lucky NZ hairdressers, through a mixture of hands-on and look and learn sessions over two full days.

APPRENTICESHIP INCENTIVE UPDATE

The special one-time subsidy to encourage potential apprentices and employers to get started in an apprenticeship is still available. Employers and apprentices who begin a training agreement for hairdressing/barbering modern apprenticeship will each receive $1000. The subsidy is available to apprentices and their employers where the apprentice has over 120 credits yet to complete. For hairdressing, that means those who are entering as year 1 or year 2 apprentices. Those who have signed on as an apprentice on and after 6 March 2013 will be in the Governmentâ&#x20AC;&#x2122;s incentive. HITO will send you the incentive application forms. In the meantime, all queries about the incentive should go to Bobby Hall at bobby@hito.org.nz or (04) 499 1180.

advanced cutting DO YOU HAVE WHAT IT TAKES?