Forma Issue 7 by HITO

HITO MAGAZINE

ISSUE 7 / JULY 2012 / $6.99

MANA DAVE

NAMED NEW ZEALAND HAIRDRESSER OF THE YEAR 2012

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5 BELINDA

8 OWEN

17 A SHARPER

18 POLYNESIAN

Shares her ideas on the benefits of long term training

Talks about photography tips for beginners

Launch a new competition

Celebrates their 40th year

WATSON

ALLISON

BLADE

DAY SPA

YOU ARE INVITED TO JOIN HITO AS A MEMBER We welcome anyone to become a member of HITO. You will be interested in the training and development of people who work in the industry. See the back page... www.hito.org.nz/members

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CONTENTS MANA DAVE

BELINDA WATSON

OWEN ALLISON

STUDY SKILLS

WORLDSKILLS

NZ hairdresser of the year

A passionate believer in apprenticeships

How to take a good photo

Top 5 study tips

National profiles

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BEAUTY INDUSTRY

A SHARPER BLADE

POLYNESIAN SPA

COMPLEX HAIR UP

NEWS

Exciting times

Launches a new competition

The value of training

A term that can strike fear

HITO news updates & information

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NAMED NEW ZEALAND

HAIRDRESSER

OF THE YEAR FOR THE THIRD TIME

MANA’S PORTFOLIO OF WORK

“WHEN IT HURTS THE MOST, IT MEANS YOU’RE MAKING THE MOST PROGRESS.”

MANA DAVE WAS SURPRISED AND HUMBLED TO BE NAMED THE 2012 NEW ZEALAND HAIRDRESSER OF THE YEAR AT THE PRESTIGIOUS SCHWARZKOPF PROFESSIONAL HAIR EXPO AWARDS IN SYDNEY.

reative Director and co-owner of Auckland’s BLAZE salon, Mana is a nationally and internationally acclaimed artist. This was his seventh time as a finalist for the award, and he can count it as his third victory following wins in 2008 and 2010 as well. Mana was not expecting the win at all and this was evidenced, he says, in the fact that the first word out of his mouth “wasn’t exactly something that you should say in front of 1500 people.” “The other finalists in this category have done some really amazing things for our industry over the past twelve months so it was a complete surprise that I was fortunate enough to win the award.” This award is highly respected and recognises creativity, leadership, team work, customer service, business acumen, industry development and trend setting. “This is a huge award that requires a lot of commitment from you and your support network - salon team, clients, product brand and industry colleagues, so it’s an acknowledgement for you and all of those people as well. That’s what makes the win super exciting,” Mana explains. Mana can add this win to a list of accolades already under his belt, including winning many other awards and being the first international artist selected by Redken 5th Avenue New York to be part of the International Symposium, presenting with UK hair legend Lee Stafford. He attributes hard work and support as the factors which have brought him to where he is today. “I know it sounds clichéd, but you can’t get anything great in life without hard work.

It’s part of the equation. And you can’t do it alone, you have to have a great network of people around you to help you get there. One life truth that I have learnt is that the more you give, the more you will get - it’s a law of life.” For any young stylist wanting to advance their career, Mana advises to be clear about your goals. “You can’t achieve a goal if it’s not clear. Once you understand what it is that you want and why you want it, then you will be motivated to invest the time and energy it will take to achieve it.” “Another hot tip to remember,” he adds; “when it hurts the most, it means you’re making the most progress.” HITO looks forward to catching up with Mana when he hosts this year’s Industry Awards in November. Servilles also excelled at the Hair Expo Awards, taking out the top three business awards – Educational Organisation of the Year (their third consecutive win of this award), Excellence in Marketing and Business of the Year.

MANA DAVE

Owner Paul Serville is “thrilled” with the wins. “They are a reflection of the talent, creativity and hard-work we pour into everything we do,” he says. “This is more than a prestigious award, it’s an acknowledgement from some of our most experienced peers of the passionate and innovative approach we apply to our business.” Now in its 27th year, the Schwarzkopf Professional Hair Expo Awards is the longest running and most respected hair awards in the Southern hemisphere. The awards were held in Sydney in June.

MANA DAVE & PAUL SERVILLE

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MARK YOUR CALENDAR

THE INDUSTRY AWARDS ARE BACK! THE 2012 HITO INDUSTRY AWARDS ARE SET TO BE AN EXCITING NIGHT YOU WON’T WANT TO MISS. TAKING PLACE AT THE WELLINGTON TOWN HALL ON NOVEMBER 11, THE INDUSTRY AWARDS ARE A CHANCE TO HONOUR RISING STARS IN HAIRDRESSING & CELEBRATE THE SUCCESSES OF THE PAST YEAR. THIS YEAR’S THEME IS ART DECO.

TICKETS $145

APPRENTICE OF THE YEAR

TRAINING SALON OF THE YEAR

One of New Zealand’s most prestigious hairdressing awards, Apprentice of the Year goes to someone who truly stands out as an up and coming star in the industry.

This is awarded to a salon with exceptional training characteristics and a commitment to excellence in training and professional development.

TRAINER OF THE YEAR

HAIRDRESSING TUTOR OF THE YEAR

The Trainer of the Year Award recognises the exceptional industry knowledge, training characteristics and personal achievements of trainers. This is a new award which started last year.

This award goes to a tutor with an exceptional commitment to motivating and inspiring learners.

JASMINE MCBETH MEMORIAL SCHOLARSHIP This award goes to an apprentice whose commitment and passion stands out and has allowed them to be the best and achieve their goals. The winner receives a $3,000 training and development scholarship and a pair of specially fitted scissors from KJ Scissors worth $1000. Applications for these prestigious awards will be available shortly so keep an eye out, and tickets are now available. Visit www.hito.org.nz to purchase yours today.

BELINDA WATSON’S BIBA SALON

LONG TERM BENEFITS OF AN INVESTMENT IN TRAINING BELINDA WATSON IS A PASSIONATE BELIEVER IN APPRENTICESHIPS.

wner and employer at Biba Boutique Salon on Auckland’s North Shore, Belinda sees the benefits of training apprentices every day. “Ever since I completed my own four year apprenticeship in 1990, I’ve been 100% behind training,” she says.

and input on the salon’s part. The employer offers the training and guidance that the apprentice needs. “Then as the apprentice comes through their training, they begin to produce profit and you see a return on your investment,” she says.

Belinda has seen first-hand many benefits of investing in apprenticeships, including financial rewards for the salon.

As apprentices are going through their training, they can help create revenue for the salon. For example, apprentices are able to take on tasks to free up senior stylists for more profitable work. This helps the salon financially.

“It’s not a quick fix,” she says. “I see apprenticeships as a long term investment in my sustainable business model.”

Belinda wants employers to be aware that apprenticeships are a long term commitment with long term rewards.

In the beginning of an apprenticeship relationship, there is a lot of investment

“I believe training has to lie at the heart of a salon for it to have lasting success,” she says.

“This is my fourth salon, and in every one I’ve employed apprentices.”

Even in the climate of recession in recent years, Belinda has not pulled back on training. “In the recession I actually ramped up my investment in and commitment to training,” she says. “I avoid putting money into ‘kamikaze’ marketing traps and instead focus on improving the client’s experience.” Biba has bucked the trends of the recession and during this tough economic climate even took out the award for Fastest Growing Salon in New Zealand at the Kitomba Business Awards last year. Aside from business and financial benefits, Belinda sees apprentices as a real asset to her team.

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“Apprentices keep me young,” she says. “They bring new ideas and vibrancy; there are no limits on their creativity, which is such a valuable resource. They keep you on trend, help you embrace technology and see things in new ways.” Belinda also recognises that apprentices help create a sustainable team in the salon. At Biba, she likes to have an apprentice in each year so there’s always someone coming up through the team. “Apprentices allow me to construct a self-replacing team,” she says. “When a top performing stylist moves on, there is someone there to fill those shoes.” Another key benefit Belinda has noticed from investing in training is that you get a reputation as a training salon. “This, in turn, attracts quality staff who want to better themselves and continue learning,” she says.

Belinda believes that if you make training a priority in your business the result is a salon culture of educated and inspired people who build a loyal clientele and a profitable business. When she began Biba four and a half years ago, Belinda made a commitment to make training at the salon multidimensional and comprehensive. Every Wednesday morning there is in-salon training from 9-12; apprentices go to courses, seminars, shows and of course off-job training; there is an annual retreat each year to talk about strategy and vision for the salon; personal development training and education on health and wellbeing take place as well, encouraging healthy living in order to practice hairdressing long term. “It’s very busy. I have to keep track of where all my staff are going and make sure I’ve sent everyone to the right places. But it’s worth it.”

Belinda has trained about 25 apprentices so far in her career and knows that it’s not always going to be smooth sailing. “There is a lot of self-sacrifice involved in training an apprentice. There will be times when it’s hard, there will be challenges, but I would say don’t be discouraged; ultimately it’s worth it and it’s so rewarding sharing the journey with them,” she says. “Seeing a young person who starts out so fresh and green and then become a fully qualified stylist is such a satisfying experience…I passionately believe that training apprentices is the right way to go.”

THE EXTERIOR OF BELINDA’S BOUTIQUE SALON

Belinda’s top 10 tips for employers HOW TO GET THE MOST OUT OF AN APPRENTICESHIP

Make sure you have all the correct documents filled out for your apprentice when they start. This includes the HI T O Training Agreement and an Employment Agreement. Give clear expectations to your apprentice and back these up with documentation. This way they will know exactly what is required of them. This should be a two way exchange – ask your apprentice what their expectations are of you as well. Maintain a close relationship with your HI T O Sales and Liaison Manager. They are there to help! Create an open door policy for communication and make yourself approachable. You want your apprentice to feel like they can talk to you and come to you with questions. Invest time into your apprentice. Mark out time for a one on one meeting every week. It’s important to have a formal in-salon training programme which links to off-job training requirements. Linking the two together will help the apprentice get the most out of what they’re learning. Always work to a plan and be organised! Set up a mentoring programme to help them through their apprenticeship. You can teach your apprentice more than just hairdressing skills but life skills that will help them in every area. It’s a great idea to put a buddy system in place where an apprentice is paired with one of your senior stylists. They can work together, giving your senior experience in training at the same time as helping the apprentice. Look outside the salon to help give your apprentice a wider exposure to the industry. Take them along to competitions, get them helping out behind the scenes at fashion shows; find ways they can get involved in different areas of the industry. BELINDA WATSON

BELINDA WITH SOME OF HER TEAM

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SOME OF OWENâ&#x20AC;&#x2122;S PHOTOGRAPHY Hair by Carla Thompson of Hair, Art & Beauty salon

“HONE IN ON THE EYES FOR SHARPNESS, THEN THE WHOLE SHOT LOOKS SHARP.”

OWEN ALLISON

HOW TO TAKE A GOOD PHOTO

he hairdressing, beauty and barbering industries are very visual. When working in these industries you will often find a need for photography, whether it’s to build up images for your portfolio, advertise your salon or record competition work. Not everyone has photography skills tucked up their sleeve however, so we’ve asked renowned photographer and makeup artist Owen Allison to share his top tips for taking a good photo. Currently based in Auckland, Owen is passionate about photography and beauty. For over 15 years he has been working throughout New Zealand, Australia, Asia and the USA, with recent jobs including photography for the Ministry of Education’s website, billboards and campaigns for Soho Wines and regular contributions to Fashion Quarterly, Mindfood and Good Health magazines. If you don’t have a lot of photography experience, it can be easy to slip up on the small things. Owen explains the dos and don’ts of four key aspects of a photo - the composition, lighting, background and focus.

LIGHTING “New photographers often go wrong here by either over-blasting with light or having it too dim,” Owen says. “You want to be able to see into the hair, see its texture.” It’s a good idea to look into some different light sources and what results they produce for hair photography. “You need to think about electronic light sources versus shooting in natural light,” Owen says. “If you opt for natural light, avoid any harsh shadows in the face. The best time to shoot is late afternoon or early morning where you get a softer effect. If you shoot at lunchtime when the sun is at its harshest it can create strong shadows in the face.”

COMPOSITION This refers to the layout of the photo and where the subject is positioned. “Composition is so important,” says Owen. “When people are starting out in photography they often shoot too far away,” he notes. Instead of leaving empty space in the photo, the key to good composition is to fill the frame with the subject. A good way to measure where your subject should be in the frame is by looking at the placement of the eyes. “You want the eyes to be two thirds of the way up the page,” Owen says. “So the top third should be the hair.”

If you’re doing a photo shoot for your salon or your portfolio, check out Owen’s top five tips for getting the best photos possible:

BACKGROUND The background of your photograph is important, so put some thought into it beforehand. “You want the background colours to compliment the colours on the model,” Owen says. Take note that colours in the background can also be reflected in the foreground. “If you have a blonde model in front of a green or khaki background, you’re going to be hard pressed to keep the hair looking blonde. The green will come through from the background,” he says. A plain studio background is currently on trend and it is an easy backdrop to shoot in front of; something like this would be a safe option for a new photographer.

FOCUS If the photo you’re taking is going to print then it is essential for it to be sharp, clear and in high resolution. To get pin sharp focus, Owen recommends making the model’s eyes the focal point. “Hone in on the eyes for sharpness, then the whole shot looks sharp,” he explains. You want the subject in focus, but it’s okay if the background is softer. In fact, this can pull the subject into even sharper definition, popping them out from the background.

3. 4. 5.

Put some thought into the shoot beforehand. Create a storyboard of what you want to get from the day - the direction you want the shoot to take, shots you would like to get and the expected outcome. Hire a professional makeup artist to help create your overall look. Use a clothing stylist. Once again, this will create a fashion forward feel for the image as a whole. Allow yourself lots of time and have fun! Start building up a team of models and look after them, keeping their hair in top condition. You will find they will be loyal to you and you will be able to depend upon them for future photo shoots and competitions.

www.owenallison.com owen@owenallison.com 0274328385

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Another tip is to try repeating facts and definitions out loud to yourself. You could even have a go at creating musical jingles or songs to remember information. Kinaesthetic: This learning style means you learn best by doing. If you’re kinaesthetic you will remember things by going back in your mind to what your body was doing when you learnt it. Instead of reading about how to divide up a tube of colour in the correct proportions, you will learn best by giving it a go. It can be helpful for kinaesthetic learners to move around while studying as this increases understanding.

STUDY SKILLS FOR APPRENTICES Along with learning on the job, apprentices attend days of off-job training at a provider in their region. In year one at off-job training, there is a day dedicated to helping put some study skills in place and becoming familiar with the assessment schedules. Chris Lethbridge, from the Hairdressing College in Palmerston North says that this day is an excellent way to prepare apprentices for the study element of their apprenticeship.

STUDY SKILLS HERE AT HITO WE WANT TO MAKE YOUR TIME AS AN APPRENTICE BOTH ENJOYABLE AND SUCCESSFUL. WE KNOW THAT THERE IS A LOT OF WORK, PRACTICE AND STUDY TO KEEP ON TOP OF, AND WE WANT TO HELP YOU PASS ALL YOUR UNITS AND ASSESSMENTS WITH FLYING COLOURS. FIGURING OUT YOUR LEARNING STYLE When it comes to studying, it’s important to understand that everyone learns differently. We each have our own strengths and weaknesses - just because something works for one person doesn’t mean it will automatically work for everyone. Research has found there are three main types of learners – visual (seeing), auditory (hearing) and kinaesthetic (doing). It’s a good idea to identify which kind of learner you are; then you can start using some of the techniques best suited to you and get the most out of your study!

Visual: Visual learners like to see things to make sense of them. You’re probably a visual learner if you find yourself responding well to pictures and diagrams rather than written or spoken words. When you’re studying, try making diagrams, mind maps and flash cards with lots of images to help you remember things. You could try to find alternate materials to study from such as videos, PowerPoint presentations and maps. Auditory: If you’re an auditory learner, you learn best through listening and speaking. Try talking things out with tutors and other apprentices - this will help you to understand and remember ideas.

“We help apprentices to understand the assessment process because sometimes that can be a bit daunting,” she says. There are many different topics which are covered on this study focused day. “We help familiarise the apprentices with their training record books – what it is, how it works, explain that it’s their responsibility to get it all signed off,” Chris says. “We also help apprentices to prepare themselves for assessment. We encourage them to make sure they have all the information, and not to leave anything to the last minute. We recommend they go through the assessment schedule with their employer or trainer to really understand the requirements,” she continues. Chris encourages apprentices to come to their off-job training days equipped with the right tools and ready to take in information. “Bring a folder to collect information, bring a pen and paper and prepare yourself to learn,” she says. “At the end of the day, it’s up to the apprentice to take ownership of their own learning.”

TOP TIPS

HERE AT HITO WE HAVE PUT TOGETHER OUR TOP 5 STUDY TIPS FOR APPRENTICES. WE HOPE THIS WILL HELP YOU TO GET ON TOP OF YOUR STUDY AND SUCCEED IN ALL OF YOUR UNITS AND ASSESSMENTS.

MAKE A SCHEDULE Making a schedule for the week is a great way to make the most of your time. At the start of each week, put together a schedule that you can continuously update. On your schedule include your work hours at the salon, any off job training, and time for completing assignments, working on projects, and studying for tests. Take into account any social events, sports or other commitments you have outside of work and study hours too. At The Hairdressing College, Chris Lethbridge encourages trainees to keep a chart or diary of when all your assignments and assessments are due. “This makes it easy to keep track of everything and to see when you need to start working on different things,” she says. “It will help you practice good time management.” Make sure you set some time aside in your week for rest and relaxation – if you fill every hour of your day with activities then you will burn out! TART SMALL S When it comes to following your schedule and doing allocated time on study, practice or assignments, the key is to just start. Once you get going, it’s much easier to keep going. Remember, taking on a small amount of work is less intimidating than trying to do too much at once. Tell yourself you only have to do 10 minutes of work at a time and set a timer. It’s a good idea to focus your attention on one task at a time as well as this will stop you from being distracted.

TAKE AWAY DISTRACTIONS The biggest distractions come from being connected. We live in a time when we’re constantly connected and available, whether it by cell phone, Facebook, emails, Twitter… the list goes on. Give yourself some space to get your work done - sign out, turn your phone off, disconnect your wifi. Distractions can also come from visual clutter, so clear your work station and give yourself room to breathe. EWARD YOURSELF R Find a reward that works for you. It may be checking your Facebook or email account, or something else you like to do every day. Don’t allow yourself to do this particular thing until you have done a set amount of time on a task. Set a timer and once your time is up, set another timer to give yourself 10 minutes on a reward. Repeat!

TAKE FEEDBACK ON BOARD Request feedback from your employer or tutor and listen to what they have to say. Feedback is only helpful if you listen carefully and consider what actions you could take from it. When feedback is positive, look for ways to improve even more. If it is negative, think about what you can learn from it. Ask yourself, how can I improve? You can learn to give useful feedback to others as well. Make sure your feedback is truthful, considerate, and helpful.

For more information, advice and study tips check out the following websites. A lot of the information in this article was sourced from these sites: www.howtostudy.org www.studenthacks.org www.lifehack.org www.zenhabits.net/how-to-learn-more-and-study-less www.adprima.com/studyout.htm

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MEET THE WORLDSKILLS NATIONAL COMPETITORS FOR 2012

SHEA O’CONNOR

SARAH WRIGHT

MARIANNA BROWN

URSULA HARRIS HAIR DESIGN

VOGUE KAIAPOI HAIR SPA

DO. HAIRSTYLING

After deciding to enter WorldSkills a week and a half before the competition day, Shea is feeling very lucky to be heading to nationals this year. “Getting through is an amazing feeling,” she says.

As a first time WorldSkills competitor, Sarah did hours of practice and preparation before the regionals. “I put a lot of time in, staying late at work and going in on my days off to practice,” she explains.

Getting into the WorldSkills national competition came as somewhat of a surprise for Marianna.

“The competition is amazing fun and it gives you a wider perspective of hairdressing altogether. Not just for competitions, but you can apply the skills you learn in the salon as well.”

Clearly, it paid off. Sarah was excited to be named the regional winner in Christchurch.

This is Shea’s second time competing in WorldSkills at a national level. Her previous experience in the competition helped her to feel at ease on the day.

“At the Christchurch regionals the competition was really well organised and the standards were really high. Everyone did well,” she says. “It feels really good to be heading to the nationals.”

“Knowing what to expect made it much less nerve racking,” she explains.

Sarah enjoyed the atmosphere of the regional competition and was excited to see what the other competitors accomplished.

Shea particularly enjoyed having Laura Simpson as a judge in the regional competition. Laura was the 2010 WorldSkills national winner and competed internationally in London. “It was great having her there and getting feedback from her,” says Shea.

“I like how WorldSkills is so creative. You can do styles that are a bit out there, not what you would usually be doing in the salon,” she says.

For anyone thinking about competing in WorldSkills, Shea encourages you to “give it a go.”

Sarah recommends WorldSkills to anyone wanting a challenge.

She was not a place getter in the regionals, so she didn’t expect to be moving on in the competition. However because of the point system used to select national competitors, she was put through to the next stage. “At first I thought it was a mistake,” she explains, “then when I found out I was through, I was really excited.” Marianna didn’t have much cutting experience before the competition so she dedicated a great deal of time to planning and practicing. “I spent a lot of my down time with my mannequins,” she laughs. “The extra hours of practice do pay off. It helps you to feel confident with your idea so there are no ‘what ifs’ when you compete.” Marianna says she has really enjoyed seeing her skills improve through her training.

“Definitely give it a go!”

“YOU LEARN SO MUCH, EXTEND YOUR SKILLS AND BUILD CONFIDENCE.” 12

BETHANY-PAIGE WOODS

SHENEE POMEROY

CAIT WOODCOCK

HQ HAIR BY DESIGN

MOHA

SPECTRA

Bethany-Paige, the regional winner of the New Plymouth competition, is “very excited” to be heading to nationals.

Although she has not had a lot of WorldSkills training, Shenee took out the winning spot in the Dunedin regional competition.

This is her first year in the competition and she really enjoyed the experience of regionals.

“I had one training session with Laura Simpson [WorldSkills 2010 national winner] and then I worked hard on what I learned from that,” she explains.

Cait put in long hours of practice in the lead up to WorldSkills regionals, regularly driving from Palmerston North to Wanganui to train with mentor Robyn Collins from UCOL.

“I do just about every competition I can, but WorldSkills is different - I’ve never done anything like it before,” she says. “It’s a real step up.” Bethany-Paige is looking forward to competing nationally, getting the chance to use her creativity again and showing the judges what she can do. “I’m excited about meeting the other competitors as well and seeing what they do on the day,” she says. “We have so many talented young hairdressers in our country.” Bethany-Paige would recommend WorldSkills without hesitation. “You learn so much, extend your skills and build confidence,” she says.

Shenee also competed in last year’s regional competition. She says having this previous experience helped her out on the day.

Cait goes by the motto “you reap what you sow” and she is definitely reaping the rewards after putting in the hard yards. “It’s so good seeing the hard work pay off,” she says.

“I enjoyed the competition, it’s a fun experience,” she says.

She says her success is a reflection not only of her hard work however but also the support of the people around her, especially her employer at Spectra Gabrielle Bundy-Cooke.

Shenee is looking forward to being part of the national competition, especially seeing everyone’s work.

“It’s great having the support of a team around you, encouraging you when you need it the most,” she explains.

“It will be interesting to see what the other competitors come up with,” she says.

Cait is thrilled to be heading to nationals, but her ambitious personality means she’s already looking ahead to the international competition too. “It would be amazing to go to Germany,” she says. “I think it depends on how much you want it!”

“WE HAVE SO MANY TALENTED YOUNG HAIRDRESSERS IN OUR COUNTRY.” FORMA MAGAZINE | ISSUE 7 | 13

CAMERON AITKEN-BOYLE

JAMES JACKSON

SAMUEL STEVENS

HEADQUARTERS HAIRDRESSING

ABSTRAXT HAIR DESIGN

BETTJEMANS

Cameron feels honoured to have made it into the WorldSkills nationals this year. “The competition was tough,” he says, “There was a lot of talent at the regionals. Getting to the nationals is an amazing feeling, I’m very excited.”

James is excited about getting himself and his salon a bigger profile through competing in WorldSkills. “At Abstraxt we may be a small salon in Orewa, but I’m looking forward to getting our name out, as well as showing everyone what I’ve got to offer,” he says.

This was Samuel’s first year in the WorldSkills competition and he took out first place in the Auckland regionals. Winning is just the “icing on the cake” though, he says.

It’s Cameron’s second year doing WorldSkills but his first time competing at a national level. He’s looking forward to competition days and seeing what he can learn from the other participants. A lot of hard work goes into WorldSkills training. “I’ve been sorting out my colours and ideas, and practicing my blow wave and finishing skills a lot,” he explains. He’s also spent time gaining inspiration from overseas WorldSkills competitions, looking up photographs and seeing what work is out there. Cameron would recommend WorldSkills to anyone wanting to improve their skills and have a challenge.

James put in the hard yards leading up to the regional competition, practicing almost every night since he first decided to compete. The hard work paid off and James was named regional winner in Whangarei. James is looking forward to the national competition and the chance to meet the other competitors. For anyone wanting to compete in WorldSkills in the future, he recommends getting training from good mentors. James has been mentored by his employer Leslie Treadaway and stylist Tricia Maloney, both of whom have had 40 years’ experience in the industry. “Practice a lot, ask everyone for advice and tips, and have patience,” he advises.

“I went into the competition because I had been told it’s an amazing learning experience,” he says. “That’s really why I did it. My goal was to go in and do work that I could stand back and be proud of.” Samuel would recommend WorldSkills to everyone in the industry. “It’s an incredibly positive experience, you learn so much in your training and in the build-up to the competition. It’s such a confidence boost as well,” he says. Samuel was mentored by his employer Grant Bettjeman along with David Shields, salon owner and NZARH President for the Auckland region. He has been keeping busy with practice, concentrating on his blow waving and conversion skills as he believes these are the most important.

BETHANY TWEEDALE

ZAIBATSU HAIR ART

Bethany is looking forward to competing in the nationals after getting a place in last year’s regional competition in Auckland. It’s her second time competing at a national level and she’s excited to see what everyone is capable of. “I’m really looking forward to seeing what interpretations come out on the day,” she says. Bethany believes the best way to prepare is by practicing not only your idea but the concepts and skills involved. “You need to

know your idea really well, but you also need to have developed skills. If things aren’t going to plan you’ll have these skills to fall back on. Things like manipulating hair properly and blow waving,” she explains. She recommends having a look at images of past competitions and getting inspiration from what people have been doing. Bethany can’t wait to get out there and compete. “I just love it,” she says.

Martin, HITO Apprentice

If youâ&#x20AC;&#x2122;re serious about a career in hairdressing, realise your potential with HITO â&#x20AC;&#x201C; the essential hairdressing apprenticeship Find out more at hito.org.nz and Facebook HITO.news

Real skills. Real support. Real career.

EXCITING TIMES FOR THE

BEAUTY INDUSTRY THE HITO AGM ON MONDAY 19TH MARCH WAS AN HISTORIC DAY FOR HITO AND FOR THE INDUSTRIES IT SUPPORTS. ON THIS DAY THE HITO CONSTITUTION WAS CHANGED, OFFICIALLY SANCTIONING THE COVERAGE OF THE BEAUTY INDUSTRY.

fter years of work towards this goal, this was an exciting step for HITO as well as the beauty industry and a step that moved HITO forward substantially in its rules, coverage and future proofing. The Board immediately endorsed this great move forward by approving funds for the employment of a full time staff member covering the beauty sector. The role encompasses the development and moderation of training in the beauty area. Tania Berryman was employed in April and comes with wonderful portfolio of experience in the industry as a former clinic owner as well as a leader in the provision of beauty therapy training. HITO‘s core business is to: • Provide advice, assistance and expertise in training and development. • Set and review qualifications for the given industries covered by the ITO.

The Board has also released funds for research and liaison with the beauty industry, ensuring all HITO stakeholders (clinic owners, providers, students, wholesalers, etc) are fully informed and understand the process for the up and coming TRoQ (Targeted Review of Qualifications) which will happen in 2013 as directed by NZQA. Now the beauty industry is fully integrated into HITO, there are amazing opportunities to improve and maintain the standards of the industry through cooperative relationships with the providers and the clinic owners. There is also the opportunity to ensure a credible moderation system is in place, strengthening the industry and employment relationships between industry and future employees.

JAYE CLARK HITO Board member and representative on the Beauty Advisory Group

• Co-ordinate the delivery of nationally recognised qualifications and training standards. • Provide support to industry and resources for training to national standards. • Provide leadership to their industries on skill and training matters, identify current and future skill needs, and work with employers and employees to meet those needs.

“NOW THE BEAUTY INDUSTRY IS FULLY INTEGRATED INTO HITO, THERE ARE AMAZING OPPORTUNITIES TO IMPROVE AND MAINTAIN THE STANDARDS OF THE INDUSTRY.” 16

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our clients trust you to style their hair perfectly, so you owe it to them to use the best scissors available. Are the scissors you use the best in the hairdressing profession? A Sharper Blade will supply you with the best. They also have the largest range of left-handed scissors on the market today. GREG PIPER

“I guarantee my workmanship and will give you the best support and advice,” says founder Greg Piper. ”Trained by the world-class scissor makers, Excellent Edges, you will get a professional service with a friendly smile.” Our hairdressing scissors will: • Cut better • Last longer between sharpening • Be lighter on the hand • Generally be nicer to use • Give your clients the hairstyle they want For more information visit www.asharperblade.co.nz or contact Greg on greg@asharperblade.co.nz or 0274 459540.

All hairdressers know the value of good quality scissors. Be in to win a brand new texturiser valued at $325 with A Sharper Blade. SEND IN A PICTURE OF THE FUNNIEST BLUNT OBJECT YOU CAN FIND AND YOU CAN BE IN TO WIN A NEW TEXTURISER, OR ONE OF TWO SCISSOR SHARPENING/ SERVICING VOUCHERS TO THE VALUE OF $65 FROM A SHARPER BLADE. Send your photos in to kelly.h@hito.org.nz. The top 10 photos will go onto Facebook for one week for you to vote on. The winners will be the photos with the most Facebook likes by the end of this week – Friday 31st August!

Get your entry in now to be in to win! One entry per person. Entries must be received by Friday 24th August.

FORMA MAGAZINE | ISSUE 7 | 17

TRAINING VALUED AT

NEW ZEALAND’S LEADING

INTERNATIONAL SPA POLYNESIAN SPA IN ROTORUA IS NEW ZEALAND’S LEADING INTERNATIONAL SPA.

oted as a World Top 10 Spa (thermal/ natural/medical) by Conde Nast Traveller for a number of years, Polynesian Spa offers a range of high class services.

themselves with spa therapy treatments at the Lake Spa Retreat. Treatments available include the Rotorua Mud Body Polish, Manuka Honey Body Polish and different types of massages.

The spa celebrated its 40th anniversary this year, but people have been visiting the site for 130 years to try the geothermal therapeutic waters. Some of the pools have been known and used by Maori for generations, and many have interesting legends attached. The ‘Priest Pool’ is so named after Father Mahoney, a Catholic Priest, was said to be cured of his arthritis after bathing there in 1878. Local belief about The Rachel Spring says that people who swim here will gain ageless beauty.

Helena Keenan, Lake Spa Retreat Manager, explains that at Polynesian Spa training is seen as very important. They only hire qualified beauty and massage therapists to conduct treatments and Helena ensures all staff have an induction and full training in the specific services on the menu.

Along with coming to soak in one of the 26 mineral hot pools on offer, clients also come to Polynesian Spa to pamper

“We usually train staff in the most popular services first - these are our massages and our mud wrap,” she says. “Therapists only do treatments that they have been trained in as we have a consistent procedure for each service. Over time, they build up a portfolio of what they can do by

being trained in each treatment we offer. There are some dual rooms which are good as new staff members can be paired with someone who has been here for a while to help them with their first treatments,” she explains. In-house trainer Bonnie Harris has been with the spa for six years and conducts all training at the Lake Spa Retreat. This training covers many different areas, not just the treatments themselves. Staff learn about room set up, the dispensing of products, greeting guests and recommending products so that there is a consistent way each treatment is delivered from beginning to end. Lake Spa Retreat staff also receive training from product suppliers to keep them up to date with products and techniques. Polynesian Spa uses products ranges from Pure Fiji, Geo Skin Care, Skin Deep and

THE HEAVENLY POLYNESIAN SPA

Priori Coffeeberry in treatments, along with Rotorua Thermal Mud from Pure Source. Along with this in-house training, Helena encourages her staff to go out and continue their professional development and keep their enthusiasm fresh. â&#x20AC;&#x153;I believe when people strive for something, they value it, and I like to see my staff going out and improving themselves,â&#x20AC;? she says. Training is important for all staff at Polynesian Spa. Every employee goes through a full induction including Health and Safety training to make sure they completely understand all regulations. Pool staff undertake thorough training using scenarios and role plays onsite once a month.

FIND AN EXCITING CAREER IN BARBERING IT WAS WHILE LOOKING FOR A HAIRDRESSING APPRENTICESHIP, ALMOST AT THE POINT OF GIVING UP, THAT ANNALEE LEMBERG CAME ACROSS THE SHINING LIGHT OF BARBERING.

nnalee had dreamt of working with hair since she was a little girl, but a bad relationship along with other factors meant she was unable to pursue her dream. It was after hitting rock bottom that Annalee, a mother of three, re-evaluated her life and decided to follow her passion. “I knew I wanted to do what I love,” she says.

Things went really well at Hair 2 Go. But, after a great interview, Annalee found out that they didn’t do hairdressing apprenticeships.

Unaware that barbering training was available, Annalee completed the first year of a full time course at the Eastern Institute of Technology. With her children to support, she was unable to carry on to year two. Instead, she decided to do up her CV and set out to find a hairdressing apprenticeship in her city of Hastings. Unfortunately, Annalee had no luck.

She agreed to do a week of work experience and found that she absolutely loved barbering.

“I had about ten people turn me away in one day,” she remembers. “I didn’t think anyone was going to give me a shot.” It was then that she happened upon a little green salon, which she had not yet visited.

“THIS IS THE FIRST TIME I CAN SAY I’M HAPPY TO GET UP AND GO TO WORK IN THE MORNING.” 20

“I was gutted,” she says. “But then they asked me if I had ever considered barbering. I honestly didn’t know it was an option until that point.”

“I was watching my trainer Stacey cutting a gentleman’s hair. I saw what an art form barbering was. So graceful and detailed, I knew it was what I wanted to do.” Stumbling upon Hair 2 Go was almost like destiny, she says. “I’m so glad I was told I couldn’t do a hairdressing apprenticeship.” With a goal to get qualified, Annalee is “going for gold” and enjoying every minute of it. She wants to learn more about hair graphics and specialise in this area of barbering.

She says one of her favourite parts of barbering so far has been learning the technique of blending. “I like having a bit of a challenge.” In the future, Annalee would also like to qualify in hairdressing and use both skills in her career. “This is the first time I can say I’m happy to get up and go to work in the morning,” she says. Annalee would “definitely” encourage others to have a go at barbering. You may find, as she did, that you thrive in the barbershop environment. It is an exciting career for anyone with a great eye for detail and a creative flair. In a barbering apprenticeship, you learn on the job and study towards the National Certificate in Barbering. A barbering qualification opens doors to a rewarding career.

ANNALEE LEMBERG

HAVE YOU CONSIDERED A BARBERING APPRENTICESHIP? BARBERING IS AN EXCITING CAREER FOR ANYONE WITH A GREAT EYE FOR DETAIL AND A CREATIVE FLAIR.

hether you’re already working in the hairdressing industry or you’d like to be, a barbering apprenticeship could be what you’re looking for. Merran Kopua-Duff from Vogue Kaiapoi Hair Spa in Christchurch is a qualified hairdresser who decided to grow her skill set by doing her barbering training. After years of working as a hairdresser, Merran trained as a barber in 2009 and then completed her advanced barbering qualification in 2010. In hairdressing, the focus is mainly on women’s hair, while in barbering, you get to learn about men’s face shapes and the technical needs for men’s hair. “It’s a complete different set of skills,” she says. Barbering is the second oldest profession in the world, and it has a rich history. “I was interested in learning to do hot shaves especially,” Merran explains. Hot shaving is a technique from the early 1900s where men’s shaving is done with the infamous cut-throat razor. Barbering is more than just “short back and sides”. It is an art form, and it’s important to do it well. This is one reason Merran believes training is so important. “There’s a lot more of an emphasis on speed in barbering. The aim is to do a haircut in 15 minutes or less. Training is about finding out how to do men’s cuts well, not just fast,” she says. “A good finish and good hairlines are important for a men’s haircut.”

Merran believes this practical experience is a great way to learn, and it means that apprentices can contribute to the barbershop right from the outset.

MERRAN KOPUA-DUFF – VOGUE KAIAPOI HAIR SPA

“Often the trainee will do clipper work on the sides and back, then the senior will take over to do the top,” Merran explains. At the end of a barbering apprenticeship, there is one final assessment (unit 10649) that everyone must pass to become nationally qualified. In this assessment, the apprentice must do three haircuts in one hour and show a variety of techniques in their work. Merran recommends putting in lots of practice in the lead up to your finals in order to get your skills up to the required level. “A lot of people fail on their speed, so that’s something to focus on in your practice,” she says. “I always tell trainees that dry cuts are faster than wet cuts. Another good way to prepare is to watch your seniors. You can pick up great tips from observing them.” Just going to work is good practice, Merran adds, because “you get so much on the floor cutting experience.” As a trained hairdresser and barber, Merran likes seeing how skills from each craft can sometimes cross over. For example, if a man comes in with long hair, she is able to use skills from each area to cater to the specific needs of the client. Vogue Kaiapoi Hair Spa has a barbershop section and Merran works here as well as in the main salon, giving her lots of variety.

Although hairdressing and barbering are similar in some respects, there are a lot of differences too.

For anyone thinking of training as a barber, she would recommend going for it. “Barbering is such a good skill to have,” she says.

In a barbering environment, you are hands on straight away, whereas in hairdressing cutting is one of the last things you learn.

In a barbering apprenticeship, you learn on the job and study towards the National Certificate in Barbering.

TO FIND OUT MORE ABOUT BARBERING, CONTACT YOUR REGIONAL SALES AND LIAISON MANAGER OR CALL THE HITO NATIONAL OFFICE ON (04) 499 1180.

FORMA MAGAZINE | ISSUE 7 | 21

CAIT AT WORK

THE JOURNEY TO GETTING QUALIFIED PASSING YOUR FINAL ASSESSMENT IS A GREAT ACHIEVEMENT FOR ANY APPRENTICE, NO MATTER WHAT THE JOURNEY TO GET THERE LOOKS LIKE.

here are two final units (2759 and 2757) which every apprentice must sit at the end of their apprenticeship before they can be awarded their National Certificate in Hairdressing.

Cait Woodcock from Spectra and Monique Miers from Grin Hairdressing, both in Palmerston North, each passed their finals at the end of April this year. Monique did an excellent job on her final assessment and attributes her success to her preparation. It was her second attempt at unit 2757 and she says it was her lack of preparation that let her down on her first try. “I tried to rush into it the first time, but I found you need time to really get ready,” she says. 2757 involves three elements – a colour, perm and long hair up – and each need thorough research, preparation and practice. The experience of finding out you did not pass an assessment can leave you feeling discouraged. Monique felt this way at first. “For a start, I was reluctant to do it again,” she says. “My Sales and Liaison Manager, Fi encouraged me to get back out and sit the assessment again, and I really have to thank her for that.” Now Monique wants to encourage others in the same way. She challenges anyone in this position to get up and give it another go.

“If you don’t pass the first time, just try again! It doesn’t matter how many times you have to sit your finals – once you complete, you will feel so good! Getting nationally qualified is one of the greatest achievements. You can take this qualification anywhere.” To prepare well, Monique recommends attending the guidelines meeting before your finals. She missed this meeting the first time and found that being there the second time was such an asset. She advises to ask lots of questions while you’re there – in fast, ask questions whenever you can. “Ask your trainer questions, talk to people who have recently qualified, make sure you know what you’re doing and you feel confident with it,” she says. Another area Monique recommends focusing on is timing. Make a schedule for the day and leave room for variables like running late - this will help you feel more at ease, and you’ll be ready for anything that may happen on the day. Cait from Spectra also believes preparation is the key. She would recommend you go into the assessment feeling as equipped as possible. “If you have everything organised and in order, you won’t feel stressed on the day,” she says. “No winging it!” When Cait was getting ready for her assessment she downloaded the

Finals Portfolio from the HITO website (www.hito.org.nz), which she found very helpful. You can find this on our website under ‘Downloads’ – ‘Learner Tools’. Cait had the booklet laminated and bound and spent time going through it page by page. She would recommend anyone coming up to their finals to do the same. Cait also made sure she was as organised as possible for the day. She created a timetable for how the assessment day should run, including things like getting models to come in early in case she finished a section early. It’s good to keep your schedule flexible to make room for anything unexpected that happens on the day. Cait also found that keeping some familiarity in the day was a great way to feel at ease. “It’s a seven hour day with an hour lunch break, which is similar to a normal day in the salon. I treated it like a normal working day, which kept me from getting too nervous,” she says. “I wanted to make it seem as real and as everyday as possible.” She created all her models on Kitomba as if they were clients in the salon, adding to this normality. Each had a client form which she had pre-done with extra notes, product recommendations and more. Cait even went the extra mile and had Spectra bags made up for each model containing free product, a $20 Spectra voucher and her business card.

MONIQUE MIERS

“ASK YOUR TRAINER QUESTIONS, TALK TO PEOPLE WHO HAVE RECENTLY QUALIFIED, MAKE SURE YOU KNOW WHAT YOU’RE DOING AND YOU FEEL CONFIDENT WITH IT.”

Remember, there is no such thing as being too prepared! If you are coming up to sitting your final assessments, do not hesitate to ask questions and seek advice from your sales and liaison manager, employer, trainer, and others who have recently sat their finals.

CAIT WOODCOCK

COMPLEX HAIR UP BY CLAIRE ALLEN

will be the first to admit; when I started hairdressing, complex hair ups freaked me out. I had nightmares of bridezillas and school ball attendees in fits of tears because I couldn’t make them look exactly like the picture they had brought into the salon, so I avoided them like the plague. Thirteen years down the track and there is nothing I look forward to more than preparing a bride for her special day. Looking back, my fear of hair ups stems from not knowing where to start, which is the challenge I find a lot of my students face now. One of the most important aspects of long hair work is to prepare the hair. You cannot expect to create a fabulous hair up if you haven’t laid the proper foundations. Curling tongs, crimpers, hot rollers, straightening irons and hair driers will become your best friends with this service. How you decide to do this will be determined during your consultation. If your client is a bride, it is more than likely you will not be using crimpers (not in all cases, but most). Similarly, the girl who wants her hair done for a Halloween party may not be suitable for cascading curls. Key areas to cover in your consultation are:

• Occasion – where are they off to? • What do they plan to wear? – A strapless evening dress may need some hair left down so the client doesn’t feel too exposed. Likewise with a high collar or halter neck dress, the hair may be more suited to being up and away from the detail of the neck line. • What jewellery are they planning on wearing? If statement earrings are their thing, exposing the ears will be an option. • Indoor or outdoor occasion? If the event is outdoor you will need to take into

WITH KYLIE HAYES

COMPLEX HAIR UPS IN AN EVERYDAY SETTING

Kylie Hayes, WorldSkills judge and owner of Moha salon in Dunedin, jumps at the chance to do complex hair up styles. “Personally, I relish the challenge,” she says. “I liken hair ups to jigsaw puzzles, making the pieces fit and having the hair flow seamlessly.” Kylie explains that in cities like Queenstown, a popular wedding destination, hair ups would be requested daily. At Moha however, up styles are not as frequently asked for.

There are certain times of the year when they are more popular though. “Hair ups are definitely requested during ball and wedding season,” she says. “We also have people come in for them for special occasions, especially big birthday celebrations.” Even though hair ups are not an everyday style in Moha salon, Kylie has always wanted her staff to be trained in this area of hairdressing. “I have always maintained that a good hairdresser should be skilled in all areas of hairdressing,” she explains.

consideration how they weather may affect your plan. • Are they comfortable with having hair pulled off their face? Humans are funny creatures and we all have hang ups about certain aspects of our bodies and faces. Tread very carefully with how you word this subject; you want your client to feel 100% comfortable at all times. Once your client has given you the boundaries of what they are expecting, you need to discreetly look at a couple more things. • Body shape and proportion – you will not be doing a petite client any favours by creating a massive hair up that swamps them completely. On the flip side, a larger build client will look totally out of proportion if the hair up created for them is barely visible. • Hair length and density – I have had many clients bring in pictures that are just not do able because their hair is too short or too thin to achieve the look. Be honest with them, give reasons why (tactfully) and offer alternative suggestions. • Condition of the hair – the client who has been having full head bleaches for 20 years will require different preparation methods and styling products than a virgin hair client. Once you have uncovered all of this information you will have a better idea of where to go from here. Practice is the key. Take home a mannequin over a quiet weekend and practice re-creating images from magazines. It’s amazing how easily the ideas will come to you when you are relaxed and not time pressured. Most of all enjoy and have fun with long hair work. You are involved in such a special and memorable time for a lot of clients, how many people can say that about their jobs?

“I have discovered over time though that I can’t force people to like doing hair ups as much as I do. I will happily help the people who are willing to perfect the skill of up-styling.” Kylie says that fashion trends at the moment are making complex hair ups easily achievable for stylists. “We are seeing hair ups where the hair is romantic, soft, undone and even slightly distressed. This means imperfections are totally acceptable, whereas once upon a time flyaway hair would never have been seen.”

BY CHRIS LETHBRIDGE

DRESS LONG HAIR INTO COMPLEX STYLES

ust the title itself can get the apprentices anxious about doing their assessments. The word “complex” makes it sound hard and complicated. Apprentices think they need to come up with something beyond their capabilities. But don’t worry about the title, it is just a way of identifying the skill you are doing. It has to have a name for your Record Training Book, and that name has to make it different and more skilful than what you did in year 1. All you are expected to do is demonstrate that you can do a nice hair up that is more than the simplistic style you did in your first year. By the time you have reached second year you are expected to be able to have control of the hair and manipulate it from roots to ends into different hair up techniques. Doing a French Roll as part of this assessment gives you good skills in backcombing, smoothing without taking your entire backcombing out, clipping the hair firmly, finish, balance and form. These skills are then transferred into controlling and managing a creative long hair up style. Don’t be scared of this assessment; take the opportunity of trying all different techniques on mannequins before transferring them over to clients. Be creative and come up with different suggestions for clients that are booked in for hair ups.

doing wedding parties. If your salon doesn’t take wedding parties, put yourself forward to offer this service - you could make it your niche. Hairdressing is an outlet for creativity and this unit is an opportunity to let those creative juices flow. Look at it as a chance to do whatever you want, but make sure you have given yourself every opportunity to succeed. To do this you need to organise ahead. Always make sure you prepare the hair. You make it way too hard if you attempt to put the hair up without any preparation. Hair that has been set with heated rollers, crimped, or curled first gives you a lot more options and the final result looks more finished than hair that has not had any preparation. Have a variety of techniques that you are confident with and a model that has the hair to achieve what you want. Remember your choice of model is always important in an assessment. You need to have a model that fits the assessment; you can’t always make the assessment fit the model. Make sure you have a combination of different techniques that go together well. Yes you have to demonstrate at least 3 different techniques, but remember sometimes less is more and with long hair, bigger is always better. Like everything, this is a skill that comes with practice. Try working on long hair mannequins when the salon is quiet. Fear comes from lack of confidence. If you do everything you can to become more confident in a skill, it ceases to become a problem.

Put your hand up to do the “ball” season and offer to help other stylists who are

Go online or check out the latest Hairdressing Journal or other styling

To find out what’s currently in fashion with up-styles, Kylie takes inspiration from as many places as she can.

In Beauty as these are filled with new looks to inspire you.

“I source my ideas from everywhere I look; we are spoilt for inspiration! Technology allows us to access the latest trends at a moment’s notice. I’m amazed that you can YouTube anything and be taught how to achieve whatever you want, with step by step guidance.” Along with accessing trends on the internet, Kylie also keeps up with current fashion magazines for ideas. She recommends investing in magazines like Gap Press and

books for ideas. Practice some of these techniques and then try combining them with others you have learnt. Build up your tool box of skills and before long you will have lots of ideas to put together an amazing “complex” long hair up.

Checking out the hair styles used by fashion designers in runway shows is another great way to find inspiration. “I love the imaginations of the world’s haute couture designers,” Kylie says. To do a hair up well, Kylie emphasises the importance of a full consultation with the client. You want to know exactly what the client wants and how you’re going to achieve the result they desire.

of how to manipulate the hair. You also need to know how to use the correct products to achieve the style you want. Kylie stresses the need to prepare the hair well in the process of creating a hair up. “I always teach that the better you set or prepare the hair, the easier it is for you to command the hair for the final result,” she says.

One key skill needed when creating a complex hair up is an understanding

FORMA MAGAZINE | ISSUE 5 | 25

OLIVIA EADES

GATEWAY STUDENT

FINDING A CAREER PATH WITH GATEWAY GATEWAY HAS HELPED HUNDREDS OF NEW ZEALAND STUDENT’S KICK-START A CAREER IN HAIRDRESSING.

he Gateway programme allows students in years 11, 12 and 13 to get real-life work experience in a range of industries while they’re still at school. Students who do Gateway in hairdressing or barbering spend up to two days a week in a salon or barbershop, learning skills and doing unit standards that can be credited towards NCEA. For Wellington Girls College student Olivia Eades, getting a taste of hairdressing through Gateway has confirmed she wants to be in the industry long term. Ever since attending a hairdressing course at Wellington Institute of Technology with a friend, Olivia has really wanted to work with hair. It was while struggling to decide on her school subject options for this year (year 12) that she heard about what Gateway offered and jumped at the opportunity. She is currently doing the first year of Gateway in hairdressing at Jean Jacques Hair Design in Wellington city. “I’m really enjoying going to the workplace,” she says. “The people are lovely and I like learning new skills. I’ve been able to help do some foils recently which was really good.”

Olivia now knows that hairdressing is the path she wants to follow, and she would highly recommend Gateway to other students. “I really want to get an apprenticeship

for next year,” she says. “Otherwise I’ll do Gateway hairdressing in year 13 and get an apprenticeship the year after. Gateway is heaps of fun, and such good experience.”

in Salon Support. There is a Gateway programme in barbering available as well, and a programme in beauty is currently in development.

HITO CEO Erica Cumming believes Gateway has been very successful in the hairdressing industry.

NEW ZEALAND SCHOOLS SEE THE BENEFITS OF GATEWAY

“Gateway allows school students to experience hairdressing and see if it’s right for them. Many of our top apprentices got their first taste of our industry through Gateway. When Gateway students go on and do their apprenticeship they know what’s expected of them. This sets them up for success,” she says.

any secondary schools all over New Zealand are seeing first-hand the success of the Gateway programme. Edgecumbe College in the Bay of Plenty has been involved with Gateway for about nine years and has seen many students come through the programme.

Some students quickly work out that working in a salon is not for them, and Erica believes this shows the success of the programme.

Jim Bennett, Edgecumbe College Gateway Coordinator, believes Gateway provides a great opportunity for students to refine their thinking about their career pathway.

“It’s better to discover that something isn’t right for you when you’re still at school. Finding out early gives you time to come up with another game plan, rather than beginning an apprenticeship that you are not going to finish, or doing a course and racking up a student loan,” says Erica.

“Students in year 12 especially are at a stage where they’re assessing their goals, putting some flesh on the bones of their ideas and plans. It’s a great time for them to have reallife work experience and see where they want to go. It helps set them up for year 13 and the next steps towards their goals.”

HITO has developed eight unit standards that Gateway students can complete while working part time in a salon. If they go on to do more training, these can be used towards gaining the National Certificate

Jim explains that with the numerous choices available to students now and the cost to pursue study, it’s important for students to make informed decisions about their future pathway. The value in Gateway

“I BREATHE A SIGH OF RELIEF WHEN A STUDENT WANTS TO DO GATEWAY IN HAIRDRESSING AS I KNOW WE HAVE THE SUPPORT THERE WITH HITO.”

is that you can find out if an industry is right for you before committing to it full time.

she realised her passion was in the hairdressing industry instead.

“I would absolutely recommend Gateway,” Jim says. “Getting that real life work experience in the field you’re interested in is so beneficial.”

Jude wants to make the Gateway experience positive for everyone involved so she always makes sure her students are sent out to salons well prepared. She speaks to salons early on to see what kind of person they want and then she finds someone who will fit the bill.

Jim has noticed that when students get involved with Gateway it can also help them to become more engaged with their school work. When a student goes into the workforce and sees the skills they’re learning in the classroom put into action, it helps them realise the relevance of what they’re studying. “For example, students who do hairdressing see that you need to have some skills in maths to work in the industry,” he says. In the last four years that he has been at Edgecumbe College, Jim has seen at least two students go on to do hairdressing apprenticeships after successfully completing Gateway. Jude Allen coordinates Gateway at Wellington Girls College, and since the school began engaging with Gateway in 2008 she has seen many students succeed in the programme. Jude can think of three past students who have gone on to do either an apprenticeship or attend a hairdressing training provider after doing Gateway in hairdressing.

“I always ask the employers to interview the student so both parties know what they’re getting,” she continues. Jude also likes to find out if the salon is interested in taking on an apprentice so everyone knows what future opportunities are available. Wellington Girls College students engage with a number of salons including Rodney Wayne on Cuba Mall, Jean Jacques Hair Design and Samson and Delilah, both on Lambton Quay. Jude says she finds dealing with HITO “terrific”. “I breathe a sigh of relief when a student wants to do Gateway in hairdressing as I know we have the support there with HITO. I’ve always been really impressed… the materials are well set out, they arrive quickly, and HITO are always easy to contact with any questions.”

“Gateway benefits students in every way,” she says. “Having that experience in the industry you’re interested in is so valuable.”

Hayley Williams is a past student of Wellington Girls College who completed Gateway hairdressing in 2009. She was in year 13 and Jude helped her get involved in the programme.

Jude remembers one student who changed her career path after doing Gateway in hairdressing. This particular student thought she wanted to pursue performing arts, but after doing Gateway

Hayley completed Gateway with Samson and Delilah salon on Lambton Quay and she absolutely thrived there. She went on to do an apprenticeship at the same salon and is now in her final year.

“I knew from year 10 that I wanted to do hairdressing, but Gateway gave me the opportunity to see if it was really what I wanted to do,” she says. “About two months in I realised it wasn’t all glamorous and I started having some doubts, thinking that maybe hairdressing wasn’t for me. I kept going though, and I ended up loving it,” she says. “It was good that I could go through these doubts while I was in Gateway, then when I went into my apprenticeship I had so much confidence, I knew it was where I wanted to be,” she goes on to explain. Hayley would definitely recommend Gateway to anyone who is at high school. “I’m still talking about Gateway three years on,” she smiles. “At least once a week I find myself telling a client about how I started with the Gateway programme, and how much I enjoyed it.” Hayley credits the team at Samson and Delilah for giving her such a great stepping stone into the industry. “I absolutely love the people I work with, they are so helpful and I try and learn as much as I can from them,” she says. Keep an eye out for more information about a Gateway beauty programme which is currently in development. FOR MORE INFORMATION ABOUT GATEWAY IN HAIRDRESSING OR BARBERING, PLEASE CONTACT THE HITO GATEWAY COORDINATOR AMANDA ON (04) 499 1180 OR AT AMANDA@HITO.ORG.NZ

FORMA MAGAZINE | ISSUE 7 | 27

Great apprentices come from...

Salons can grow their own apprentices and improve productivity with a HITO Gateway Student. Contact your local school careers advisor now to find out how to support a young person and help your business grow. Visit www.hito.org.nz/gateway to see how one gateway student has grown and developed into a truly valuable employee.

DENISE THORBY & GABRIELLE BUNDY -COOKE

HAIRDRESSING ACKNOWLEDGED IN THE MANAWATU TRADES GRADUATION THE 9TH ANNUAL MANAWATU TRADES GRADUATION TOOK PLACE IN APRIL AND HAIRDRESSING SCOOPED UP THE TOP AWARDS OF THE NIGHT.

osted by Vision Manawatu on behalf of PNCC and Mayor’s Taskforce for Jobs, the awards take place every year to congratulate and thank all those who have come through industry training and graduated. People from all sectors of industry training are invited to be involved. This year approximately 85 graduates attended, including eight hairdressers. Melanie Stevenson from The Right Cut in Palmerston North received the Mayoral Award for Most Outstanding Achievement, while Denise Thorby from Spectra was runner up.

Melanie says winning this award is very humbling. A huge achievement for the industry, she is the first hairdresser to win the award in the region. Not only that, but she is also the first woman to win the award. Melanie credits the support of people around her, especially her employer Judy Wright at The Right Cut, with helping her to get this far.

and judges in hairdressing competitions, something she loves. She wants to encourage other hairdressing apprentices that everything is achievable if you set your mind to it. “So many young people don’t think they can reach their dreams, but I want to show them that if you really want something, then there’s nothing that can stand in your way,” she says. Melanie advises to be true to who you are and to work hard. “You get out what you put in,” she says. “I have always gone the extra mile because I believe in myself and my ability, and I encourage others to do this too.” Both The Right Cut and Spectra salons took out Business Awards at the graduation, another great achievement for hairdressing. This award recognises employers who take on apprentices and do an exceptional job with training.

“Having a passion for what you do is so important as well,” she explains. “I am so blessed to do what I do. I don’t get out of bed in the morning thinking that I have to go to work, but I’m excited because what I do is my passion.”

Gabrielle Bundy-Cooke, owner and employer at Spectra, says she felt privileged to be at the ceremony and support the people she has stood beside for the last four years as they have gone through their training.

Melanie worked hard in her apprenticeship and now as a qualified stylist she conducts training in the salon and holds the role of Colour Technician. She also competes

“The graduation has given a really professional edge to our trades, and it shows the importance of trades in the Manawatu region,” Gabrielle says.

MELANIE STEVENSON

She didn’t go along thinking Spectra would win a Business Award, but it was an unexpected highlight. “It’s an acknowledgement of our commitment to the future,” she says, “and I’m very proud.” Gabrielle has more than one reason to be proud with employee Denise coming runner up for the Mayoral Award. “Denise is so driven. She came on board and really pushed herself. It was so neat to sit next to her there with all her family and see her acknowledged for all she has put in.” Gabrielle says. Jenny Larsen from Vision Manawatu says the graduation is a way to thank industry trainers and trainees for the difference they make in the community. Graduates from all trades in the region are invited to be part of the ceremony and nominees for the awards are put forward by ITO representatives. A selection panel at Vision Manawatu then goes through and chooses the winners. Jenny says in her opinion, something that helped hairdressing to do so well this year is the industry’s connectedness. “You can see that the hairdressing industry offers a lot to its trainees,” she says. “It was noticeable how connected the industry is and how supportive everyone is of each other.”

FORMA MAGAZINE | ISSUE 7 | 29

HERE AT HITO, WE THINK TAKING ON A NEW APPRENTICE IS AN EXCITING MOVE. WE WANT TO HELP MAKE THE PROCESS AS EASY AS POSSIBLE FOR YOU. THIS LIST CAN HELP TO YOU TO GET STARTED OFF ON THE RIGHT FOOT WHEN BRINGING ON A NEW APPRENTICE. THE POINTS ON THIS LIST SHOULD ALL BE DOCUMENTED IN WRITING SO BOTH PARTIES KNOW THEIR OBLIGATIONS.

Employer’s checklist

Points to cover

Done

W hat are the apprentice’s hours of work? Explain the pay/wage structure. Will their wage increase as they progress through their apprenticeship? W ho pays for uniforms or tools? Explain who pays for off-job training and if the apprentice is paid to attend. Explain what happens at off-job training. Are they day-release courses, block courses? Explain who pays for accommodation and travel expenses if the apprentice has to travel away to a block course. W hat support is available for the apprentice through HI T O? Is the apprentice eligible for support from a modern apprenticeship coordinator? Explain the apprentices’ rights.

This list was put together from research conducted by Christchurch Polytechnic Institute of Technology, with assistance from the following seven ITOs – Competenz, BCITO, NZ Marine, HIS, JITO, AgITO and HITO. We hope that it can be of help to you in the process of taking on an apprentice.

EMPLOYER INFORMATION

t HITO we want to keep you up to date with everything you need to know as an employer.

wage only applies to trainees who are doing at least 60 credits per year. Any less and this wage does not apply.

The minimum wage and the training wage are topics that employers need to have a good understanding of in order to correctly pay apprentices and employees.

The rates that apply to employees on the training minimum wage (before tax), are:

THE MINIMUM WAGE

There are three minimum wage rates:

– $432.00 for a 40-hour week.

• The adult minimum wage applies to all employees aged 16 and over who are not new entrants or trainees. • The new entrants minimum wage applies to employees aged 16 and 17, except for those who have completed 200 hours or three months of employment in the workforce, whichever is shorter; or who are supervising or training other workers; or who are trainees. • The training minimum wage applies only to employees aged 16 and over who are doing recognised industry training involving at least 60 credits a year.

WHAT IS THE TRAINING MINIMUM WAGE? The minimum training wage applies to people who are required by their employment agreements to undertake recognised industry training involving at least 60 credits a year. This means that apprentices usually fall under this category. It is important to take note that the training

– $10.80 an hour, – which is $86.40 for an 8-hour day

Employees have to be paid at least the minimum hourly wage rate for any extra time worked over eight hours a day or 40 hours a week. Anyone who thinks they are being paid less than the minimum wage should call the Department of Labour on 0800 20 90 20. An employee being paid less than the relevant minimum wage can contact a Labour Inspector. They may intervene in the workplace to recover any money owed and ensure further problems do not occur. Employees can also get help from the Department of Labour’s Mediation Services. This information is from the Department of Labour website. If you would like to know more, visit www.dol.govt.nz

FORMA MAGAZINE | ISSUE 7 | 31

ADVANCE YOUR SKILLS HAVE YOU ACHIEVED YOUR NATIONAL CERTIFICATE IN HAIRDRESSING AND ARE NOW WONDERING WHERE YOUR NEXT CHALLENGE LIES?

dvanced Cutting is a postgraduate programme which helps you extend your skills and stand out from the rest.

Heidi Christian from the Waikato School of Hairdressing would “absolutely recommend the programme”. “It’s challenging, exciting and rewarding,” she says.

“One thing it reminded me is that in New Zealand we have a really high standard of work. We can compete on an international level, and I think more New Zealand hairdressers should publish their work.” At the end of the programme you are required to do a presentation which Heidi found both challenging and exciting.

“In our industry it’s always good to progress, to have that next step forward and a new challenge. Anything that gives you more confidence in your career and helps you to be up to date and current is going to be beneficial.”

“It’s the piece at the end that’s like the icing on the cake,” she says.

As someone who loves to develop her skills and continue learning, Heidi jumped at the chance to be part of Advanced Cutting. She had heard that HITO were looking for people for the first intake and volunteered to take part.

“Have faith in your ability. Feel the fear and do it anyway!”

An online learning programme, Advanced Cutting involves participating in discussion forums with hairdressers across New Zealand, conducting research into current trends, putting together a portfolio and doing a presentation at the end of the course.

“Hairdressing is so creative and we’re often looking at images and getting new ideas from magazines and online, but we don’t always reference who’s inspiring us. The importance of referencing really stood out for me as I was researching. I’d like to know that people are referencing my work if the roles were reversed,” she explains.

“I was nervous at first about the online aspect of the programme as I’m not that techno savvy,” Heidi says. “I found the process was great though – I was surprised at how easy the website was to access and to find your way around. I received amazing support from HITO as well, especially from Kelly Slater [the Course Coordinator]. I felt so supported and Kelly was always available to answer any questions,” she says. Heidi found there were many advantages to online learning such as being able to log on at any time and take part in the online discussions. “It was great being able to talk to hairdressers from all over New Zealand, from right down in the South Island to right up North. There’s such a wealth of information we could share,” she says.

People may get nervous about this part of the programme, but Heidi recommends challenging yourself and just doing it.

Another key aspect of the programme is research and referencing. Heidi says she got the most out of this part of the course.

Heidi featured in an Advanced Cutting video recently explaining her experience with the programme and her tips and advice for future learners. Keep an eye out for the video coming up on the HITO website and Facebook account. Advanced Cutting is a six month course which will help you to form ideas about current fashion trends and extend your oral presentation, research, critical analysis and portfolio skills. Under the guidance of top New Zealand Hairdressers Mana Dave, Niq James and Cathy Davys you will advance your skills and take your work to the next level. Your clients will love it! TO FIND OUT MORE ABOUT ADVANCED CUTTING CONTACT YOUR SALES AND LIAISON MANAGER TODAY. VISIT THE HITO WEBSITE AT WWW/HITO.ORG.NZ/ADVANCED-CUTTING

National Certificate in Hairdressing

Stand out from the rest Do you want to... Increase & extend your cutting skills? Take your work to the next level? Gain platform presentation experience? Create an amazing portfolio?

Improve your competing skills? Profile you and your salon? Get recognised for advanced skills? Impress clients?

This programme will help you form your ideas about future fashion trends, create style guides to use when developing portfolio work and demonstrate your ideas to colleagues. By the end, you will have developed your oral presentation, research, critical analysis and portfolio skills to the next level.

6 Month Programme Online learning $750 to sign-up

You can download an application form from the HITO website at www.hito.org.nz/documents-forms/training-agreements/ or email the programme coordinator kelly@hito.org.nz Visit www.hito.org.nz/advanced-cutting for more information

Real skills. Real support. Real career.

...because all my salon needs right now is a dedicated and exceptional salon support employee...

Great salon support staff deserve to be qualified too...

Telephone enquiries, stocktaking, customer service, salon maintenance, stylist support. These are just some of the everyday tasks that a dedicated salon support employee can do to free up valuable time and let you and your team focus on being productive, profitable and delivering a quality client service. This 1 year programme of study will bring your new or existing salon support employee up to speed and get them on the path to being qualified for only $110 (employee fee) and $435* (employer fee). If you are an employer or an employee keen to set a higher standard in your salon and want to know more, call your regional HITO representative:

Northern Region : Auckland Region : Midland Region : Mid-Central Region : Central Region : Northern South Region : Southern South Region:

0274 0274 0274 0274 0274 0274 0274

700 169 432 401 806 550 700 170 455 758 832 405 700 171

* If the employer is a financial member of the Regional Association of Registered Hairdressers, the employer fee is only $217 All costs are as of 1 January 2012 and liable to change.

HITO NEWS

AQUARIUS THE RESPONSE SO FAR HITO IS COMMITTED TO CONTINUALLY IMPROVING THE LEVELS OF LITERACY IN THE HAIRDRESSING INDUSTRY. AQUARIUS, A NEW INTERACTIVE TRAINING TOOL, IS THE NEXT STEP IN THIS JOURNEY OF EDUCATION.

e believe that every apprentice should have the opportunity to learn without literacy or numeracy gaps standing in the way. Released this year, Aquarius contains activities you can use to train apprentices in the salon and help bridge these gaps. It’s important for hairdressers to be competent in literacy and numeracy. Although hairdressing is a practical and creative industry, it involves elements where literacy and numeracy are vital. For example in the salon there are times when ratios of dangerous chemicals are mixed and if done wrong, serious injury can be done to clients or learners. Developing the literacy skills of people in hairdressing industry will also help salons to grow their client base and adapt to future needs. The training tools on Aquarius cover a wide range of in-salon issues. From reception and retail skills to making a good first impression, telling the time, spelling client’s names and giving and following instructions. HITO has tried to ensure that there is a section for all common issues which can arise in the workplace. The response from those who have begun using Aquarius is overwhelmingly positive. “I have seen the biggest difference overall since embedding literacy and numeracy

tasks into my lessons,” says Claire Allen, Off Job Training Manager at Servilles Academy and HITO Tutor of the Year 2011.

“All the activities on Aquarius are fantastic. The research done on the demands in the industry is excellent,” says Robyn.

“Students are completing knowledge elements the first time, rather than having to constantly resit, which proves that their vocational literacy, numeracy as well as overall understanding is improving,” she says.

“It’s easy to work with, and everything has a place where it belongs – something which hairdressers like,” she smiles.

“They also have a better understanding of what they are doing when it comes time to practically demonstrate the task, which is fantastic.” Robyn Collins, who tutors both at Wanaganui UCOL and out in the industry, believes Aquarius is the “missing link” needed for education. She hopes that if salons are educated to use this tool well then the perception of literacy in the industry could change. “A lot of people are struggling with literacy and numeracy issues. Some salons are more aware of it, while for others it can seem like a scary issue to take on,” she explains. “Aquarius takes that scary aspect away.”

Robyn hopes that all training providers will embed Aquarius into their programmes to create consistency. As a trainer, the best way to use Aquarius is to start by thinking about what skills you want to develop in your apprentices or staff. Then you can choose the training tools to match. With such a variety of needs covered on Aquarius you probably won’t need them all. Just choose the ones that suit you specifically. Of course, there are always areas for improvement. HITO welcomes feedback, so if there’s an area you would like covered on Aquarius or any problems you have, don’t hesitate to contact us. FOR MORE INFORMATION ON AQUARIUS OR TO GET YOURSELF A COPY, CONTACT YOUR LOCAL SALES AND LIAISON MANAGER.

Interactive and easy to use, Aquarius is available on a USB stick that you can get from your Sales and Liaison Manager. It is now available on the HITO website as well.

“ALL THE ACTIVITIES ON AQUARIUS ARE FANTASTIC. THE RESEARCH DONE ON THE DEMANDS IN THE INDUSTRY IS EXCELLENT.” FORMA MAGAZINE | ISSUE 7 | 35

HITO NEWS

“IT WILL DIRECTLY BENEFIT ALL NATIONALLY QUALIFIED STYLISTS WHO WANT TO FURTHER THEIR CAREER OVERSEAS AND IN NEW ZEALAND.”

n April Anne Millar was awarded her International Professional Standards Network (ipsn) certificate in Hairdressing.

Anne, a HITO Board member, ambassador, industry assessor and salon owner, sees the certificate as a great personal achievement. If you hold an ipsn certificate, you can gain professional recognition overseas. It’s a world class certificate that opens doors to a career abroad, while still being acknowledged within New Zealand. “It’s an amazing thing,” says Anne, “your National Certificate is a huge achievement. But then it’s so exciting to go on and become internationally recognised.” Anne owns Headquarters salon in Remuera with her husband Phillip and is 100% behind the certificate. She would encourage anyone interested in receiving it to “absolutely go for it.”

ANNE MILLAR & ERICA CUMMING

INTERNATIONAL HAIRDRESSING CERTIFICATES APPLY NOW

The ipsn certificate was established in 2010 after years of negotiation. Anne recognises all of HITO’s hard work in achieving this certificate for New Zealand Hairdressers. HITO CEO Erica Cumming says that having New Zealand’s premier hairdressing qualification internationally recognised is a great endorsement of training in our industry. “It will directly benefit all nationally qualified stylists who want to further their career overseas and in New Zealand,” she says. Anyone with a National Certificate in Hairdressing and at least one year’s experience as a senior operator can apply for this certificate. Once you have an international certificate your skills and experience can be recognised in Australia, Canada, South Africa and Hong Kong.

IF YOU ARE INTERESTED IN BECOMING INTERNATIONALLY RECOGNISED, CALL THE HITO NATIONAL OFFICE ON (04) 499 1180 OR CHECK OUR WEBSITE FOR MORE INFORMATION AT WWW.HITO.ORG.NZ/HAIRDRESSING/IPSN

All you need when you apply is a copy of your New Zealand National Certificate or Trade Certificate in Hairdressing, verified proof that you have worked for 12 months as a senior operator, a completed application form and an $80.00 application fee.

HITO NEWS

EVENTS CALENDAR 2012 JULY 5-6th 16th

WorldSkills National Competition â&#x20AC;&#x201C; Christchurch Gateway Assessor Workshop

AUGUST 2nd

ITF Annual Conference

SEPTEMBER 1st 13th

Applications for HITO Industry Awards close ITF Forum

OCTOBER 2nd 3rd 14th 15th

NZ Qualification Forum NZ Secondary Tertiary Forum NZARH Supremes Special General Meeting - Auckland

NOVEMER 11th 14th

2012 HITO Industry Awards with NZARH and Kitomba ITF Policy Forum

DECEMBER 5th 21st

ITF Labour Market Forum HITO office closes

FORMA MAGAZINE | ISSUE 7 | 37

HITO NEWS

HITO ARE CALLING FOR APPLICATIONS FOR BOARD MEMBERS There are three different types of positions which you can apply for: - Independent Board Chair (special conditions apply) - Appointed Board Members - Elected Board Members Applications are open for the month of July and in August they will go to the Board Appointments Panel. This Panel has been selected in accordance with the new HITO constitution and is made up of three members: - Allison Murray – current and outgoing Board Chair. - Lisa Docherty – from the Institute of Directors, an independent professional organisation which deals in governance. - David Shields – who has a long standing involvement in both HITO and NZRAH including as the current President of the Auckland Association of Registered Hairdressers. There are some requirements of the Board Chair and Members. The Chair, being independent, can’t have now or in the last four years have had any involvement in the industry, or be a HITO member. There are some relevant factors which will be looked at by the Board Appointments Panel while determining Appointed Board Members and recommending Elected Board Members: - Prior governance experience including demonstrated achievement in governance roles. - Knowledge of and experience in an industry or the industries as a whole, and/or ITOs or not for profit organisations generally. - Occupational skills, abilities and experience. - Minimised conflicts of interest. - The need for a wide range of skills on the Board including skills in commerce, finance, marketing, law or business. - The need to make sure the Board represents the diverse interests of HITO and its Members, including aspects such as gender, geographical spread, age diversity and interests in the industries. If you are interested in applying, please head to the HITO website www.hito.org.nz to download an application form. Applications close 31st July 2012.

WHO IS HITO? HITO STANDS FOR THE HAIRDRESSING INDUSTRY TRAINING ORGANISATION. WE’RE DEDICATED TO GETTING PEOPLE STARTED IN HAIRDRESSING, BARBERING AND BEAUTY THROUGH TRAINING AND APPRENTICESHIPS.

ITO was established in 1993 as the recognised Industry Training Organisation for hairdressing and barbering, and in 2008 the beauty industry was included as well. We are industry owned and supported by the Tertiary Education Commission. Our Mission Statement at HITO is “to establish and maintain the achievement of high quality and relevant barbering, beauty and hairdressing qualifications as an essential investment for the industry and its clients.”

We ensure industry training standards are maintained and the information and skills being taught are correct and relevant. We are constantly developing and improving the professionalism and overall image within our industry. We liaise with industry, seeking feedback from employers to identify current and future skill needs, and ensure training is promoted to meet these needs. • SUPPORT

At HITO we have four main areas of focus:

We are committed to building our industry and providing a leadership role. We work in partnership with industry stakeholders to meet training needs.

• APPRENTICESHIPS

We offer support for quality training and learning opportunities in the workplace.

SO WHAT DO WE DO?

We administer apprenticeship programmes, including the management of on and off-job training. We have a long history of successful apprenticeship training and continue to work with employers in managing this system. Through the Gateway programme, we promote hairdressing and barbering apprenticeships as a career path directly from secondary school. We raise awareness of apprenticeships to employers and trainees. • QUALIFICATIONS We are committed to the continual development of quality, relevant national qualifications. We are focused on increasing the number of qualified people working in the industry. We encourage people to sign up and we actively manage the quality of their training. We offer National Certificates in hairdressing, barbering, beauty, salon support, salon management and advanced cutting. We provide qualifications to up-skill those already in the industry. • SETTING THE STANDARD We liaise with the wider community to set the standards of New Zealand’s only nationally (and internationally) recognised hairdressing, barbering and beauty qualifications.

We provide support for those in industry training with literacy issues.

OUR CONSTITUTION In March 2012 HITO passed a new constitution. This means that membership is now invited from all of those working in the beauty, barbering and hairdressing industry. Members can be in one of two categories – full membership (employers) and associate members (associations, corporates, training providers, individuals, employers, employees and students).

HITO RECOGNITION Every five years the Tertiary Education Commission, on behalf of the Minister, review ITOs and the work we do. HITO is currently going through this process.

HITO NEWS

HITO ORGANOGRAM Chief Executive Officer ERICA CUMMING

Finance Manager BOBBY HALL

National Quality Assurance Manager JASON HARE

FT Beauty Dev. & Moderation TANIA BERRYMAN

Administration Manager ROB MCMASTER

FT :Assessment Moderation Administrator KELLY SLATER

Contractor

Beauty Moderator ANGELA WILLIAMS

Contractor

Moderation & Gateway Assessment Support MERRAN KOPUA-DUFF

PT: Finance Assistant PT: Admin Assistant AMY LYON

Nat Sales & Liaison Manager RENEE HEATHERWICK

Senior Administrator PITCHIN NG

Far Northern Sales & Liaison Manager KARENZA HARRIS

Registration Administrator RACHEL MORROW

Auckland Sales & Liaison Manager LORETTA THOMPSON

Comms & Marketing Assistant KELLY HENDERSON

Midland Sales & Liaison Manager LYNETTE CHAPMAN

PT: Gateway & Administration Assistant AMANDA COLLINS

Mid-Central Sales & Liaison Manager FIONA NELSON

Central Sales & Liaison Manager TRACY QUINN

Northern South Sales & Liaison Manager AINE HOBAN

Southern South Sales & Liaison Manager FIONA TOWNSEND

Regional Administrator CHRISTINE FROMONT

Regional Administrator REBECCA SMITH

Regional Administrator CATHY FURLONG

TARGETED REVIEW OF QUALIFICATIONS (TROQ) AN UPDATE FROM HITO CEO ERICA CUMMING. You will remember the purpose of the Hairdressing and Barbering Qualification Review is to: - reduce the proliferation of hairdressing and barbering qualifications in New Zealand, - make it easier for learners and industry alike to recognise standard qualifications - ensure each qualification is relevant for industry (each qualification should line up with a role in industry as much as that is possible). Recently the TRoQ Hairdressing and Barbering Advisory and Governance

Groups worked together to develop graduate profiles and a needs analysis. These will form the potential basis for the reviewed qualifications and have gone to NZQA for an analyst to review.

FOR MORE INFORMATION AND UPDATES AS WE HEAR FROM NZAQ AND THIS PROCESS CONTINUES, KEEP AN EYE ON OUR WEBSITE WWW.HITO.ORG.NZ

A key aspect the group has worked on when putting together the graduate profiles was to make it clear what the holder of the certificate can do, what they know, and what role they would have in a salon or barbershop. Training providers, industry and HITO are working together to get the best outcome for new learners and industry.

FORMA MAGAZINE | ISSUE 7 | 39

HITO NEWS

NEW STAFF AT

HITO

RACHEL MORROW Rachel is looking forward to learning more about the hairdressing industry in her new role as Registration Administrator at HITO. Originally from Half Moon Bay in Auckland, Rachel has been in Wellington for the past three years. After studying Education Psychology (beginning in Auckland and finishing off at Victoria University after her move) Rachel has gone on to work in a variety of roles. Her background includes work in IT at the Visual Group, and for companies such as ANZ and Viaduct, a New Zealand eftpos provider. “I’m really excited about being part of an ITO,” Rachel says. “I’ve always been interested in beauty and hair, and I’m looking forward to helping people get through their apprenticeships.” You can contact Rachel on 04 499 1180 or at rachel@hito.org.nz

MERRAN KOPUA-DUFF Merran is excited to bring 19 years of experience in hairdressing and barbering to the table in her new role at HITO. Contracted for Moderation and Gateway Assessment Support, Merran will be working closely with schools and apprentices doing their assessments. Merran began pursuing a career in hairdressing when she attended a course at CPIT (Christchurch Polytechnic Institute of Technology). She continued on to complete an apprenticeship and qualified as a professional stylist in 1997.

RACHEL MORROW

After working in hairdressing for a number of years, Merran decided to try her hand at barbering too. She began training as a barber in 2009 and completed advanced barbering in 2010. Having always had an interest in education, it was only fitting when she eventually ended up back at CPIT - this time as a part time tutor instead of a student. In the past two years Merran has been working as a stylist at Vogue Kaiapoi Hair Design in Christchurch where she is still based today. She will continue working part time in the salon and part time at HITO. “I’m looking forward to being part of apprentices’ journeys,” she says. “Seeing them right through to their final assessments as they become qualified. When I was at CPIT I would see them up to that point, but I wouldn’t see them get their national qualification.”

FIONA TOWNSEND Fiona Townsend (Chenier) is coming back to her roots in the Southern South, re-joining the HITO team. Some people will remember Fiona as the previous Sales and Liaison Manager for the Southern South region. She’s thrilled to be back. “I can’t wait to get back out and see the salons in the region,” she says. Fiona has been in the hairdressing industry for 17 years, beginning as an apprentice in Gore. She has since worked around New Zealand and Australia, and spent four years working on cruise ships. “Working abroad really opened my eyes and showed me how strong our qualification is,” she says. “It’s elite; it’s recognised all over the world. People know you’re good if you’ve qualified in New Zealand.”

MERRAN KOPUA-DUFF

It was while working on the ships that Fiona’s passion for education began. Once back in New Zealand she started doing some work for the Southern Institute of Technology before beginning at HITO. For the past few years Fiona has been focused on her salon in Christchurch and tutoring at Aoraki Polytechnic. She’s excited to be back at HITO in her home region. “It’s so rewarding,” she says. “I’m looking forward to getting out there, helping people get excited about why they started hairdressing in the first place.” You can contact Fiona on 027 4700171 or at Fiona@hito.org.nz

ANGELA WILLIAMS HITO is excited to have Angela working alongside the team in Beauty Development and Moderation. Angela has a passion for the beauty industry that is still burring after 17 years. Angela moved from the Hawkes Bay to Auckland to train in beauty therapy at Joyce Blok and has since worked in the industry both in New Zealand and overseas. When Angela moved back to the Hawkes Bay she found herself wanting to have a change and follow her love for education. She began as a tutor at the Eastern Institute of Technology (EIT) and absolutely loved it. “It was an awesome environment,” she says. Angela went on to coordinate the Beauty Therapy Programme and developed the institute’s Certificate in Spa Therapies. “It’s one of few spa qualifications in New Zealand and I’m very proud of it,” she says. Now living in Tauranga, Angela has been enjoying working back in the industry as Assistant Manager at Immerse Beauty Therapy. “It’s grounding, getting back into doing hands on work every day,” she says.

HITO NEWS

FIONA TOWNSEND

ANGELA WILLIAMS

She will be continuing to work at the salon part time while contracting to HITO, getting the best of both worlds. “It’s an exciting time for beauty therapy and I’m happy to be part of the changes happening at the moment,” she says.

through employing and training graduates. Her interest in training grew from here and she started teaching part time. Eventually, Tania’s love of education resulted in her selling her business and focusing on training full time.

“It’s just going to get better and better.”

She has spent the last 13 years at BoPP as a Senior Academic Staff Member and Programme Coordinator for Beauty Therapy.

TANIA BERRYMAN Although her career has been based in the beauty industry, Tania Berryman is certainly no stranger to hairdressing. Her affiliation with hairdressers goes right back to when she began her own beauty salon from two rooms in the back of a hairdresser’s. It is fitting then that Tania has recently begun at HITO in the new role of Beauty Development and Moderation Officer. “It’s like a natural next step,” she says. “There is so much about this role that excites me.” Tania has already spent some time working alongside the HITO team – she has undertaken beauty moderation for the last two years, and has been an active part of the Beauty Advisory Group. HITO are thrilled to welcome Tania onto the team fulltime. One aspect of her new role involves developing beauty qualifications so we can start opening the doors to beauty industry trainees. Tania is looking forward to bringing her wealth of experience and knowledge to the position. “I’m ready for a change and a challenge,” she says. Tania’s career in the beauty industry began in the mid-1980s when she trained under the renowned Joyce and Neil Blok in Henderson, Auckland. Later she went on to open her own salon in Tauranga. As a salon owner, Tania began a relationship with Bay of Plenty Polytechnic (BoPP)

“When you move from working in a trade to teaching it, the learning curve is a steep one,” she says. “You go into the classroom with all your trade knowledge and have to learn a whole new skill set to teach it. It is the teaching team that you work with that helps you through this phase. I’m leaving BoPP a better person because of those I taught next to.” Tania has been published for her work on Holistic Delivery and has also received two teaching awards from BoPP for Collaborative Work and Teaching Excellence. She is currently studying towards her Post Graduate Diploma in Education with the University of Waikato. In her time in the industry, Tania has seen training come a long way. When she did her own training, there were no recognised beauty therapy qualifications. Things are a lot different now. “At that time, no National Qualifications existed and there were only five beauty therapy schools in New Zealand. Now we have over 36 providers and a National Qualification,” she says. Tania believes this has made training in beauty therapy accessible to a lot more people and resulted in significant growth in the industry. “We went from only having beauty salons in low profile sites when I first trained, to one on every main street now,” she explains.

TANIA BERRYMAN

Tania’s excited to be a part of more changes to come, especially since the change of the HITO constitution in March which opened many doors for the beauty industry. “The new constitution is so inclusive on so many levels,” she says. “I’m really happy it has been achieved after all the hard work.” Tania wants to see training continue to progress as the industry also moves forward in research and technology. “With the internet providing knowledge to our clients now, it’s vital our graduates are trained for the current world we live in. It’s important we ensure our training keeps up with the needs of the industry.” Don’t hesitate to contact Tania with any beauty related questions. You can reach her on 021 818 364 or at tberr@hito.org.nz

FORMA MAGAZINE | ISSUE 7 | 41

HITO NEWS

ADVANTAGES

OF AN APPRENTICESHIP FOR SOMEONE LOOKING AT GETTING INTO THE HAIRDRESSING OR BARBERING INDUSTRY, THERE ARE TWO MAIN PATHWAYS TO TAKE – EITHER FULL TIME STUDY AT A PRIVATE TRAINING PROVIDER OR POLYTECHNIC, OR AN APPRENTICESHIP PROGRAMME.

ere at HITO, we believe that doing an apprenticeship programme is the best way to go about becoming a qualified hairdresser or barber. In an apprenticeship, the costs are broken down as follows: Firstly you pay a one off application fee (the amount changes depending on what year you apply in):

HAIRDRESSING BARBERING Year 1: $350 Year 2: $250 Year 3: $200

Year 1: $300 Year 2: $200

During your apprenticeship you attend certain days each year at an off-job training provider. HITO pays for 75% of your off-job training fees, so that means you’re not left with a big student loan. Your contribution to off-job training is: Year 1: $537 Year 2: $537 Year 3: $357 You also pay an amount towards the credit fees for each unit you pass and for some additional resources. When you sign up there is the added cost of an Apprentice Pack which includes a training record book, satchel and pen. The prices for these are:

working towards. The fees for these final assessments are:

HAIRDRESSING BARBERING 2759: $135 2757: $275

10650: $275

If during your apprenticeship you need to transfer to a different salon or barbershop, there’s a fee of $120.

NORTHERN REGION – KARENZA HARRIS A: PO Box 11921, Ellerslie, Auckland P: (09) 579 4844 M: (027) 470 0169 E: karenza@hito.org.nz

In adding up all the costs, you will find that the apprenticeship pathway is significantly cheaper than full time study. Most full time students end up with a student loan that can average around $6,000 per year.

AUCKLAND REGION – LORETTA THOMPSON A: PO Box 11921, Ellerslie, Auckland P: (09) 579 4844 M: (027) 443 2401 E: loretta@hito.org.nz

Training in the apprenticeship programme has other advantages too:

MIDLAND REGION – LYNETTE CHAPMAN A: PO Box 11921, Ellerslie, Auckland P: (09) 579 4844 M: (027) 480 6550 E: lynette@hito.org.nz

• You earn while you learn. While other students rack up big student loans, apprentices earn and can even save money while they’re training. • You are already set up with a job. Employers like training their own stylists through an apprenticeship. They are able to teach them the culture of the salon and create the type of stylist they want and need. At the end of your apprenticeship, the salon is usually eager to keep you on the team!

• You get to learn with real clients in a real salon environment. Classroom learning and practical learning HAIRDRESSING: $50 are very different. In the apprenticeship BARBERING: $50 programme you spend most of your time in the salon getting hands on, real-world At the end of your apprenticeship you must experience. You are able to start building sit your final assessments. There are two up a portfolio of clients as you train. finals for hairdressing apprentices and one To find out more about the HITO for those doing barbering. Once you’ve apprenticeship programme, completed your finals you can be awarded visit our website at the National Certificate in Hairdressing www.hito.org.nz/apprenticeships (Professional Stylist) or the National Certificate in Barbering, whichever you have been

Don’t hesitate to get in touch with a HITO Sales and Liaison Manager from your region. They can talk to you more about finding an apprenticeship in your area.

MID-CENTRAL REGION – FIONA NELSON A: PO Box 11 764, Wellington, 6142 P: (04) 499 5150 M: (027) 470 0170 E: fi@hito.org.nz CENTRAL REGION – TRACY QUINN A: PO Box 11 764, Wellington P: (04) 499 5150 M: (027) 445 5758 E: tracy@hito.org.nz NORTHERN-SOUTH REGION – AINE HOBAN A: PO Box 1575, Christchurch P: 03 338 5376 M: (027) 483 2405 E: aine@hito.org.nz SOUTHERN-SOUTH REGION – FIONA TOWNSEND A: PO Box 1575, Christchurch P: 03 338 5376 M: (027) 470 0171 E: fiona@hito.org.nz

“...THE APPRENTICESHIP PATHWAY IS SIGNIFICANTLY CHEAPER THAN FULL TIME STUDY.” 42

HITO NEWS

RETURN ON INVESTMENT IT’S A FACT – RESEARCH SHOWS THAT SALONS BENEFIT FINANCIALLY FROM HITO APPRENTICESHIPS WITHIN THE FIRST TWO YEARS.

t HITO we believe in our apprenticeship programme and are committed to the success of our industry. We asked the New Zealand Institute of Economic Research (NZIER) to examine the impact of apprenticeship training on salon success and the results speak for themselves. NZIER measured the return on investment (ROI) for six different salons and the research showed that all six had a positive ROI after just two years. Of these six salons, four of them saw a good financial return in the first year of employing an apprentice. In the other two, having the apprentice in the salon was profitable by year two. Overall the research showed that as long as the apprentice stays on the team for two or more years, having them on board boosts the salon’s profit. The longer the apprentice stays, the greater the financial return for the salon. An apprentice goes through a few different stages in their journey to becoming a fully qualified stylist. Along each step of the way they can help boost their salon’s profitability. At the beginning of their apprenticeship, the apprentice supports the smooth running of the salon by doing tasks like cleaning and shampooing. This effectively frees up stylists to be doing more client work. Over time as the apprentice learns and grows they are able to pick up more tasks like foiling, further freeing up senior stylists. This can be highly profitable for the salon. Finally, the apprentice will begin to directly make a profit when they become a fully qualified stylist themselves. The benefits of having an apprentice go beyond the financial as well. All salon owners who were interviewed in this research said they have found there are many other benefits to having an apprentice.

One of the benefits identified was that employers are able to mould their own staff. Training your own staff means you can create stylists that are exactly what you want and need, fully immersed in the culture and values of your salon. Apprentices also bring a lot of energy and vibrancy onto the team and this is another key benefit. The apprentice can contribute fresh new ideas to the salon, attract a younger clientele and keep other stylists on their toes. At HITO we want you to get the most out of your apprenticeships. We encourage employers to put the right structures in place to ensure you’re getting all the benefits you can. Training is very important and the more you invest in the apprentice, the more they can do for your salon. Learning more skills means apprentices can do more tasks, work to a higher standard and work more quickly. NZIER found that apprentices become productive faster when there is more in-salon training invested up front. To get the most out of your training, we recommend finding an optimal training time when the salon is less busy than normal. To use your time effectively, it’s a good idea to train several apprentices at once or conduct joint training with other salons. The use of incentives such as a bonuses or commission was found to successfully encourage high performance as well, not just for apprentices but for stylists too. Remember, the longer the apprentice stays, the greater the financial return to your salon. You can encourage your apprentice to stay by creating a healthy, educational environment. NZIER’s research showed that in-salon training is highly valued by apprentices, with many naming this as a reason to stay at a salon. Another way to help ensure an apprentice stays at your salon is to provide

a wage structure that encourages high performance by stylists. If the apprentice can see that staying at the salon is worthwhile, then they won’t want to go anywhere. At the end of the day it comes back to firstly finding the right person to fit into your salon. Use a careful recruitment process to find the best person and consider involving your staff. Right from the start, be up front about what your expectations are. If the relationship between the salon and apprentice is to be long lasting, everyone needs to be clear at the beginning about the rules. FOR MORE INFORMATION ON HOW A HITO APPRENTICESHIP CAN BENEFIT YOUR SALON, GET IN TOUCH WITH YOUR REGIONAL SALES AND LIAISON MANAGER.

“TRAINING IS VERY IMPORTANT AND THE MORE YOU INVEST IN THE APPRENTICE, THE MORE THEY CAN DO FOR YOUR SALON.” FORMA MAGAZINE | ISSUE 7 | 43

HITO NEWS

BERL RESEARCH INDUSTRY TRAINING MAKES A SIGNIFICANT CONTRIBUTION TO THE NEW ZEALAND ECONOMY, RESEARCH SHOWS.

ndustry training refers to on the job training like that which takes place in an apprenticeship programme.

In 2011 the Industry Training Federation (ITF) commissioned research company BERL to look into the economic costs and benefits of industry training. The results show that it is an essential part of the economy in New Zealand and that there are many benefits involved for employers who invest in training. “The gains from industry training are bigger than the cost of stopping it,” says Dr Ganesh Nana, a key researcher in the project. “Industry training is a significant part of the New Zealand economy; if we don’t do it, there’s a significant effect.” They key point of difference about industry training when compared with University training is the practical learning. When you go to a University or another provider training is much more theory based.

The BERL research found that employers reap the benefits of investing in training in two main ways. Firstly, employers see improvements in the productivity of their workplace. The second main benefit is seen in the culture in their business and the motivation of staff. Better self-esteem, motivation and team morale were seen by employers, which in turn leads to an increase in productivity as well. There are many different reasons why the employers who took part in this research chose to invest in industry training. Many employers want to offer their staff the opportunity to gain recognised qualifications and training on the job allows them to do this. For some of these employers, on the job training arranged by their ITO has helped them to improve staff retention. Other employers see industry training as a part of their succession planning. They want to employ someone and train them for a role.

The research also found that if you as an employer invest in training it makes you desirable to employees. Investment into employees through training is a visible way of showing that you value them, and this attracts people to your workplace. In hairdressing, apprentices were found to add positively to the culture of a workplace and add value to a team environment. For example, salon owners who participated in this research noted that apprentices provide vibrancy to the workplace, bring new ideas, energy and a youthful outlook, and have the ability to attract a younger clientele. Employers also noted that industry training results in employees who are more aware of health and safety requirements. Some mentioned they saw noticeable changes in behaviour and a decrease in workplace accidents and injuries as a result of this.

WHAT WILL A HITO APPRENTICESHIP COST? NOTE

APPLICATION HAIRDRESSING

BARBERING

Year 1: $350

Year 1: $300

Year 2: $250

Year 2: $200

Year 3: $200

OFF JOB TRAINING HAIRDRESSING

BARBERING

Year 1: $537

Year 1: $412

Year 2: $537

Year 2: $281

APPRENTICE PACKS The Apprentice Pack includes a training record book, satchel and pen.

HAIRDRESSING

BARBERING

TRANSFERRING EMPLOYMENT There is a fee of $120 to change salon or barbershop.

$50

Year 3: $357

APPRENTICE PACKS

FINAL ASSESSMENTS HAIRDRESSING

BARBERING

2759: $135

10650: $275

2757: $275

OFF JOB TRAINING During your apprenticeship you attend certain days each year at an off-job training provider. HITO pays for 75% of your off-job training fees, so that means you’re not left with a big student loan. You also have to pay an amount towards the credit fees for each unit you pass.

FINAL ASSESSMENTS You pay HITO for your final assessments. The cost of re-sitting your finals will depend on which element you resit. The price listed above includes the cost of your National Certificate. The cost of a private assessment is significantly higher.

HITO MEMBERSHIP Whether an employer, an employee, a supplier to the industry, a training provider, a student, a trainee, or a customer – if you are interested in supporting HITO, we warmly invite you to join. Full Membership

Associate Membership

This category is open only to employers. As an employer member you are entitled to vote at HITO AGMs.

Available to all others with an interest in the sector. Associate Member categories are listed below. • Association • Education • Corporate • Individual • Employee • Student

ANNUAL FEE Membership category All prices include GST

Annual Fee

Employer * Association Education Corporate Individual

$100

Employee *

$30

Student

$10

TO FIND OUT MORE... If you want to know more about HITO and becoming a member, or to download a membership form you can go to:

www.hito.org.nz/members HITO Membership PO Box 11764 Wellington Phone: (04) 499 1180 Email: members@hito.org.nz