LOOKING FOR A CAREER IN HAIR
HAIR CAREER GUIDE THE OPPORTUNITIES ARE ENDLESS. From barber to manager to editorial stylist, there’s something for everyone in the hair industry.
CONTENTS About HITO
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Inspirational Careers
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BARBER Peter Wells
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STYLIST Nadine Gratton
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COLOUR TECHNICIAN Kevin Price
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BRIDAL STYLIST Amelia Mowat
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SESSION STYLIST Natasha Boustridge
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SALON MANAGER Nelson Morrison
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SALON OWNER Dorien Van Den Berg
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BARBERSHOP OWNER Max Lambert
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FRANCHISEE Sascha Armstrong
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TRAINER IN THE SALON Dionne Hardwick
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TUTOR AT A PROVIDER Jazz Wells
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EDUCATOR Kyla Rose
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HITO BARBER ASSESSOR Merran Kopua
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HITO HAIRDRESSING ASSESSOR Anne Millar
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HITO SALES & LIAISON MANAGER Kylie Dalley
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ABOUT HITO
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HITO is the NZ Hair and and Beauty Industry Training Organisation. We look after apprenticeships and qualifications for the barbering, beauty and hairdressing industries. Our team regularly visit salons, barbershops and clinics to support employers and apprentices with training.
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INSPIRATIONAL CAREERS
LOOKING FOR A CAREER THAT’S SOCIAL AND CREATIVE THAT HAS SKILLS YOU CAN USE AROUND THE WORLD? THE OPPORTUNITIES IN HAIR ARE ENDLESS, AND THERE’S SOMETHING FOR EVERYONE. You need to be creative, have a keen interest in hair and fashion and be a people person. You’re going to help make people feel good about themselves, so it’s good to have an eye for detail. You’ll be around people all day so being sociable, outgoing and professional are part of the job. To start, you’ll need at least three years secondary education and a good level of mathematics, art, and English. Employers want you to be honest, reliable, punctual and develop a good work ethic. The first step is to find an apprenticeship. Apprentices work in a real job and learn while they earn. Learning on the job means you get the best of both learning and working. Once you get an apprenticeship, you’ll train on the job and it’ll take three or four years. The ultimate goals are to get qualified and build a strong clientele. On the way you’ll have fun, work hard, be challenged, laugh, cry and grow into a creative professional.
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BARBER Peter Wells
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r e t e P t e e M NAME: Peter Wells JOB TITLE: Barber and Owner SALON: Ali Babas
“Keep studying – you should study something new every year.”
I started out as a hairdresser, and then got involved in barbering. After getting qualified, I bought my barbershop and now I work as an assessor too. I work Monday to Saturday and I have three employees. We all work cutting hair, providing wet shaves and beard shaping. We’re a walk-in barbershop so it’s always very busy. My goal is to own several barbershops and one day own a training academy. The most rewarding part of my job is passing on the trade to my apprentices and watching them learn and thrive.
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THE DETAILS
WHAT IS A BARBER? A barber cuts and styles mainly men’s hair, shapes beards and sometimes does wet-shaving. They mainly take walk-in appointments, so barbers have to be quick on their feet and service a lot of different clients every day. Barbershops tend to be small, so barbers also have to do cleaning or answer phones. Barbers normally don’t offer colouring services. WHAT SKILLS AND TRAINING DO YOU NEED? A barber should be good with people and a team player. A grasp of basic science and math skills can be an advantage. They should be creative, interested in current trends, and have good communication skills. Being able to build a rapport with people over a short time is a great skill to have. Most barbers get qualified after doing an apprenticeship. A qualified barber will have a New Zealand Certificate in Barbering (Level 4) or equivalent. Barbers will often continue to work in the same business after they qualify. HOW MUCH DO THEY GET PAID? On average, a full-time barber could expect to earn $30,000-40,000 per year. An experienced barber could earn up to $50,000 per year. A barber who cuts and manages a barbershop can expect to earn $60,000-$90,000+ per year.
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STYLIST Nadine Gratton
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e n i d a N t e Me NAME: Nadine Gratton JOB TITLE: Senior Stylist SALON: Ursula Harris Hair Design
I’ve always loved hairdressing. In high school I had the opportunity to study hairdressing as a subject, so starting my apprenticeship was an easy choice. I can’t remember ever wanting to do anything other than hairdressing. My favourite part of hairdressing is interacting with clients and making them feel valued. I’ve never done something I didn’t enjoy, though, whether that’s cutting, colouring, or competitions. A career in hairdressing is so exciting, and there are so many opportunities. I’ve worked at Ursula Harris for four years. I’ve learned so much from working with the team, and through attending cutting and colouring courses. I love the new challenges I get to take on as a qualified hairdresser, including international competitions like WorldSkills.
“A career in hairdressing is so exciting, and there are so many opportunities.”
I want to carry on making a career out of my passion and seeing my clients walk out of the salon feeling a million dollars.
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THE DETAILS
WHAT IS A STYLIST? When people refer to their hairdresser, they often mean a stylist. A stylist works in a hairdressing salon. They cut hair, consult with clients, and perform other customer service tasks (like answering phones or cleaning). A stylist in a small salon might have to answer the phones, whereas a larger salon may have a receptionist. Stylists develop relationships with their clients that can last for a very long time. They understand the latest trends and provide services that suit their clients. They should have a good understanding of hairdressing skills, from hair-ups to perming, colouring to blow drying. WHAT SKILLS AND TRAINING DO YOU NEED? A stylist must be good with people and be a team player. They need good communication skills and a grasp of basic science and math skills is essential. They should be creative and interested in current trends. Most stylists get qualified through an apprenticeship. A qualified stylist will have a National Certificate in Hairdressing (Level 4). An apprenticeship allows the stylist to work and train in the salon while learning the essential skills and knowledge and building a strong clientele. HOW MUCH DO THEY GET PAID? On average, a full-time stylist could expect to earn $30,000-40,000 per year. An experienced stylist could earn $50,000-65,000 per year or beyond.
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COLOUR TECHNICIAN Kevin Price
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Hairdressing has always interested me. I loved the HITO Gateway programme at school, and my Gateway salon offered me an apprenticeship. I started working extra Sundays to learn as quickly as possible. It took me just two years to make it to Head Technician. I colour people’s hair, create beautiful blow waves, consult with clients and sit-in on senior stylist consultations to learn and help them with their service. I answer the phone and make appointments and make sure the salon is clean and tidy.
n i v e K t e e M NAME: Kevin Price JOB TITLE: Head Technician SALON: Rodney Wayne Albany
The look on my client’s face when I finish blow drying is the best part of every day. All the training and work is quite tiring but I keep myself motivated by remembering that the more I train, the quicker I’ll learn. The best piece of advice I ever received was from my mum, who said to me: “If you know it’s what you want to do then go for it. Don’t let anyone stand in your way.”
“It’s so rewarding to know you’ve done a good job and the client is happy.”
I eventually want to buy and run my own salon.
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THE DETAILS
WHAT IS A COLOUR TECHNICIAN? A colour technician is an apprentice hairdresser who assists with colour work. They work in a hairdressing salon. Many hairdressers do colour and styling work, but you can focus on one or the other. They will do many of the same tasks as a stylist. A colour technician works with a senior hairdresser on clients. They mix colours and apply them to the client’s hair. They may also do other chemical work, such as perms, and finishing work like blow waves. Depending on the salon, they may also do customer service and cleaning tasks. WHAT SKILLS AND TRAINING DO YOU NEED? A colour technician should be creative and must be good with people. They need to have a good eye for colour matching. They should also have good mathematics ability so they can accurately measure and mix colour. Hairdressing apprentices are often trained in colour work first. A colour technician must be working towards the National Certificate in Hairdressing (Level 4). To be fully qualified in colour and styling, they need to complete their entire qualification. They may also have some colour-specific certificates, usually run by product companies or other organisations. HOW MUCH DO THEY GET PAID? A colour technician is usually a hairdressing apprentice and is paid as an apprentice. But they can earn around $30,000 per year.
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BRIDAL STYLIST Amelia Mowat
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My interest in hairdressing started when I was young and visited my mum in the salon where she worked as a hairdresser. When I was 14 I started asking about apprenticeships. Next thing I was working part time in the same salon, did my apprenticeship, and now I have my own salon and run a bridal hair boutique. Through the week I work in my little salon in Auckland. I have my regular clients and work normal salon hours. At the weekend I’ll head off to do weddings, styling hair on site. I love seeing all the lovely brides happy on their wedding days. It’s very rewarding doing hair ups and the creativity it brings out in you, seeing all the different styles and working with brides to find that perfect look. You do have to be very organised, keep your attitude right and be kind to people. You need to provide something that people will love and enjoy. I love looking at other talented hair stylists out there and seeing what people create. Eventually, I would love to do wedding hair full-time and major in the wedding side of things.
lia e m A t e e M NAME: JOB TITLE: SALON:
Amelia Mowat Founder/Owner/Bridal Stylist Boutique Bride and Le Boutique Salon
“There is so much opportunity out there once you are fully qualified.”
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THE DETAILS
WHAT IS A BRIDAL STYLIST? A bridal stylist is a hairdresser who creates bridal party hair for weddings. They are often self-employed, but can also work in a salon. This involves some bridal work and some regular styling work. They seek out their clients using advertising or networking. Bridal styling normally involves a lot of seasonal weekend work and travel. WHAT SKILLS AND TRAINING DO YOU NEED? Bridal stylists usually do a lot of hair-up work, but also need a wide range of styling skills. Creativity is essential as bridal stylists need to meet with the bridal party to come up with a look that suits the bride and her wedding. They must keep up-to-date with the latest trends. Strong communication skills and empathy are essential. As weddings can be planned months in advance, the ability to work to a very strict deadline and problem solve on the run are also an advantage. Bridal stylists should have their National Certificate in Hairdressing (Level 4). The qualification is the foundation for all the basic skills necessary to create successful styles. HOW MUCH DO THEY GET PAID? Bridal stylists often work on a freelance basis, therefore payrates can vary. On average, they will earn around $30,000-45,000 per year. This includes bridal work and other styling work.
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SESSION STYLIST Natasha Boustridge
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a h s a t a N t Mee NAME: JOB TITLE: SALON:
Natasha Boustridge Senior Stylist, New Zealand Redken Artist and Director of my freelancing business Blaze/freelance stylist
Artistic Team and get to work with very talented people. No two weeks are ever the same. During competition season my Sundays are taken up with judging, competing and running seminars. I work in the salon Tuesdays and Thursdays and Saturdays. On my time off I’m either working in my office, on location for a photo shoot or in a classroom up-skilling, assisting or teaching others. I also work on hair shows and do promotional events.
I started on the school Gateway programme and then did an apprenticeship. After I had qualified, I built my name by doing competition work. That taught me a lot of new skills that I use in my salon work. After doing well in competitions I became a competition judge which allowed me to travel and judge competitions in New Zealand and Australia.
Hairdressing isn’t just a career but a lifestyle I live 24/7. There aren’t enough days in a week or weeks in a year. I love achieving my goals and seeing my work in print. It’s extremely rewarding as you know how much work went into getting the perfect shot. For the future, I would love to do more editorial work and be respected as a leading female hairstylist.
I do freelance work and work part-time as a senior stylist. I’m a member of the New Zealand Redken
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“You are responsible for your own learning.”
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THE DETAILS
WHAT IS A SESSION STYLIST? A session stylist is a hairdresser who works on the sets of photo shoots and backstage at fashion shows. Each day is different. One day they could be working on the hair for a marketing campaign, and the next day they could be backstage at Fashion Week. Session stylists often have a job in a salon. Session stylists work with others to determine the theme and look of the photo shoot. They often have to work to a brief put together by the organiser of the shoot. Sometimes they may have more input into the final look. WHAT SKILLS AND TRAINING DO YOU NEED? Session stylists need top quality hairdressing skills. They must work well under pressure and be able to meet deadlines. They also need to be highly flexible as session styling can occur in unusual locations at any time of the day or night. A session stylist should be good at networking as most of their work will come from knowing the right people. Therefore, being able to make those connections is very important. A session stylist should have their National Certificate in Hairdressing (Level 4) as a minimum. The qualification is the foundation for all the basic skills necessary to create successful styles. Experience and a commitment to excellence are essential. A history and background of creative use of skills is important. HOW MUCH DO THEY GET PAID? Session stylists often work on a freelance basis, so their pay can vary. They may also work in a salon as a stylist. As a stylist, they may earn $30,000-40,000 per year, plus up to $2000 per photo shoot (for an experienced session stylist). High profile photo shoots or campaigns can earn a session stylist considerably more.
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SALON MANAGER Nelson Morrison
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“I love working with my clients; I love doing hair, for me that’s the best part. Make sure you enjoy it. If you’re not enjoying it, it’s going to show.” 26
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n o s l e N t e Me NAME: Nelson Morrison JOB TITLE: Director/Manager SALON: Moha Hairdressing I initially became interested in hairdressing after talking with a friend in the industry and I never looked back. I got an apprenticeship where I had good trainers and stylists around to motivate and inspire me. I completed my Trade Certificate (an older version of the National Certificate in Hairdressing – Professional Stylist (Level 4)) and I’ve updated my skills since. I think we learn the most by working with other hairdressers. 10-20 trips a year. It can be hectic with lots of travelling.
I opened my first salon at 23 with my wife Kylie Hayes. Juggling the salon and raising three daughters can be complete mayhem.
I look for inspiration anywhere I can get it. A few of my favourites are always Sassoon, Angelo Seminara and AllilON.
I work four days in the salon (Wednesday-Saturday) with clients. I enjoy all parts of hairdressing, so I do colour work, cutting and styling. There is always something to organise for the salon: answering emails, Facebook, advertising, renovation plans, education and more. I also do part-time education, which involves
I’ve found that if I’m feeling flat or a little stagnant, I know I need to push myself again. You never know it all. If you think you know it, learn another way to do it because someone will always do it different to you. That way you can just keep learning.
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THE DETAILS
WHAT IS A SALON MANAGER? A salon manager works in a hairdressing salon or barbershop. They are responsible for managing the day to day running of the salon. The role has a great deal of variety. They may organise team meetings, organise work rosters, and manage staff. They may also run the business, dealing with emails, social media, advertising, etc. They are responsible for the salon itself, including repairs and restocking. They may also spend time as a stylist with clients. Depending on the size of their salon, a salon manager may also be the owner and possibly the trainer as well. WHAT SKILLS AND TRAINING DO YOU NEED? A salon manager should have plenty of previous experience and should have worked in a salon or barbershop regularly throughout their career. A salon manager must be good with people and well organised. Time management is vital in this job. They need to be good at managing their own time and managing other people. They should be able to work with a variety of people, and be able to communicate well. They should have their National Certificate in Hairdressing - Professional Stylist (Level 4) or Barbering (Level 4). Other training related qualifications are also an advantage, such as the National Certificate in Business (Level 3) with a focus on building teams and offering leadership. HOW MUCH DO THEY GET PAID? Their salary can depend on their experience in the industry and their qualifications. On average, they could earn $60,000-90,000+ per year.
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SALON OWNER Dorien Van Den Berg
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I did a management course and it wasn’t long until I was running my own salon. I continuously push myself and my team to learn new skills so we can provide our clients with an excellent experience. It pays off and builds our reputation for excellence.
en i r o D t e e M NAME: Dorien Van Den Berg JOB TITLE: Salon Director/Owner/Senior Stylist SALON: Jomp Hair Design
I’ve always had a passion for this industry and for people. I left home and school when I turned 16 and finally got an apprenticeship after dozens of attempts. I trained in a top performing salon which had high expectations and invested in training. I became interested in the business side of hairdressing when I was promoted to floor manager.
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I spend Tuesday – Saturday in the salon, working as a senior stylist and managing my team. But once the salon closes I focus on all the business side of things. I pay bills and wages, top up stock, check emails, plan team activities and training – the list goes on. The tasks of a salon owner are endless, but so rewarding. Achieving my goals and watching my business grow and become successful is amazing. My team inspire and motivate me every day, but I have to make sure I prioritise and manage my time efficiently so I get the results I want. I love my job. I want my salon to be the best place to work for my employees and to be recognised for providing excellence in the art of hair.
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THE DETAILS
WHAT IS A SALON OWNER? A salon owner is the owner of a hairdressing salon. They are often a qualified hairdresser. The job of a salon owner can vary. The owner of a small salon may work as owner, manager, trainer, and stylist. They perform all of the business administration tasks, such as paying wages and accounts, organise team building and training activities, and take care of clients in the salon. The owner of a bigger salon may hire a manager or a trainer to help with these tasks. Their primary job is to keep their salon running successfully and profitably. A salon owner should have plenty of experience in the industry. They should have good mathematics and communication skills, and exceptional people and management skills to be successful. Time management is a vital skill to cultivate as a salon owner. Running any business requires a good level of entrepreneurial, negotiation and business skills. WHAT SKILLS AND TRAINING DO YOU NEED? A salon owner should have industry experience and ideally experience as a business owner. They should also have experience in management and training roles – the wider their experience, the better they will be able to understand all areas of their business. They should have exceptional time management skills, excellent people skills, and good literacy and numeracy skills. A salon owner will usually be a qualified hairdresser and hold a National Certificate in Hairdressing -Professional Stylist (Level 4). They may hold business qualifications too, such as the National Certificate in Business (Level 3). HOW MUCH DO THEY GET PAID? A salon owner’s income can depend on how multiple factors. A successful salon owner could expect to earn $60,000-90,000+ per year with earning potential limited by salon size, productivity and business success.
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BARBERSHOP OWNER Max Lambert
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I love the environment of a barbershop, and I love the feeling of a fresh, crisp haircut too. I completed my National Certificate in Barbering and spent ten years barbering in an old-school barbershop. Barbering is a career worth investing in so in 2013 I opened the largest barbershop in Hawke’s Bay region. I get a feeling of job satisfaction when the customer is happy with his haircut. I once cut the hair of a homeless man. It was a pleasure making him feel like a gentleman. Mostly it’s my customers who inspire me with their requests for new looks. But I love watching Turkish barbers’ amazing skills via Youtube and following new trends from the UK and America.
Meet Max NAME: Max Lambert JOB TITLE: Barbershop Owner/Barber SALON: Maxim Barbers
My personal goal is to deliver the perfect shave. I also want to bring back demand for straight shaves and good clipper work in an old world barbering environment.
“It’s not what you cut off, it’s what you leave on that counts.”
For my business, it’s all about building up a busy barbershop and creating a perfect environment where others can learn the profession and become true craftsmen.
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THE DETAILS
WHAT IS A BARBERSHOP OWNER? A barbershop owner owns and runs a barbershop. They usually work as a barber too. The owner is responsible for the day-to-day running of the business. They organise training, create staff rosters, hire new staff, manage accounts, and make other decisions about the business. They make sure their business keeps running successfully and profitably. They may also work as a barber, cutting and styling hair, shaping beards, providing shaves and selling styling products. An appointment isn’t necessary in most barbershops, so barbers have to be quick on their feet and serve a lot of clients every day. WHAT SKILLS AND TRAINING DO YOU NEED? A barbershop owner normally has industry and business experience. They should also have experience in management and training roles. The wider their experience, the better they will be able to understand all areas of their business. They need exceptional time management skills, excellent people skills, and good literacy and numeracy skills. To train apprentices, a barbershop owner should be a qualified barber and hold a New Zealand Certificate in Barbering (Level 4) or equivalent. They may hold business qualifications too, such as the National Certificate in Business (Level 3) to help them become better leaders or manage their small business. HOW MUCH DO THEY GET PAID? A barbershop owner is likely to earn $60,000-90,000+ per year depending on the size and success of their business.
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FRANCHISEE Sascha Armstrong
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I knew from 3 years old that I was supposed to be a hairdresser. With the right support behind me and inspiring leaders before me. I eagerly took to all the opportunities open to me. Having the right attitude and an open mind has given me much of my success.
a h c s a S t e Me NAME: JOB TITLE: SALON:
I spend most of the week in the office, planning and preparing for the upcoming months and attending meetings. I’m fortunate to be on the floor doing the things that I love the most: creating beauty, interacting with clients and working alongside my team.
Sascha Armstrong Owner/Director Synergy Wellington and Synergy Queensgate
I like being in control of the ship, but it takes a whole crew to steer it successfully in the right direction. You have to value each client. Uncover their beauty and reveal how important they are, and you will gain unbreakable loyalty. It may seem cliché, but my vision is to change the lives we encounter. It’s simple: we hold the key to unlocking a world of beauty for our clients to explore.
“I just love helping someone feel amazing about themselves. It has to be the best feeling in the world.”
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THE DETAILS
WHAT IS A FRANCHISEE? A franchisee is someone who owns a business or businesses that are part of a larger group of businesses. There is one parent company, but all the salons can be owned and run by different people under the parent company name. A franchisee is a very busy person. They might be responsible for multiple businesses, ensuring each is successful. They can be involved with the day-to-day running of their franchises, or they can hire other staff to help. They need to put in a lot of work to get their business started and keep it running according to the rules of the franchise. They have to report back to their parent company on their progress, and meet the franchise standards. Franchisees may also spend time in the salon working with clients. WHAT SKILLS AND TRAINING DO YOU NEED? A franchisee needs a lot of experience in the industry or in running a business. So they also need top quality business skills including excellent time management, especially if they run more than one franchise. Leadership skills are also a must, as they will be making decisions for a large number of people. They need to be strong communicators and be able to manage teams effectively. It may be an advantage to have worked for the company their franchise belongs to. That way they will understand the company rules and values. They may have their National Certificate in Hairdressing – Professional Stylist (Level 4) or Barbering (Level 4). A business qualification is also a good idea. HOW MUCH DO THEY GET PAID? Franchisees are business owners, so their pay depends on the success of the franchise. They may earn between $60,000-90,000+ per year depending on the number of franchises and their success and profitability.
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SALON TRAINER Dionne Hardwick
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I’ve always wanted to be a hairdresser. I started my career at age 15 as an apprentice in Auckland. I’ve worked in nearly every role in the hairdressing industry, from receptionist to manager. This helped me decide that salon trainer was the role for me. Being a salon trainer involves a lot of multitasking. I spend time in the office, planning training for the coming week (and reviewing training from previous weeks), time out on the floor with clients, and time training our apprentices and our team. Our salon is open seven days a week, so I’m busy all the time. I also make the time to keep my skills up to date. I love seeing our stylists grow. Seeing the look on their face when something finally clicks is the best feeling in the word. Staying on top of everything can be challenging, but it’s worth it to help hairdressers expand their knowledge every day. I think everyone should have goals and dreams and something to work towards. I love what I’m currently doing, so I would like to continue training our future generation of hairdressers. I am lucky to work in a large salon that enables me to do this on a daily basis, whether it be one on one or in a team environment.
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“If you are truly passionate about something then you will be the best you can be.”
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THE DETAILS
WHAT IS A SALON TRAINER? A salon trainer works in a hairdressing salon or barbershop. They are responsible for training staff. They plan and deliver training, organise training days and often organise training outside the salon. They are usually responsible for training apprentices but may also train other staff. They may also meet with staff one-on-one to assess their progress against training plans. They keep up-to-date with the latest developments and make sure their team is at the top of their game. They should be passionate about training and focused on helping others achieve their goals. Depending on the size of their salon, a salon trainer may also be the manager or the owner. WHAT SKILLS AND TRAINING DO YOU NEED? A salon trainer must be nationally qualified, and must have current and relevant experience. They should have good time management skills, good planning skills, and good people skills. Creative problem solving skills are also a bonus. Strong verbal, written and listening skills are a must. They must have their National Certificate in Hairdressing – Professional Stylist (Level 4) or Barbering (Level 4). Other training related qualifications are also an advantage, such as the National Certificate in Business (Level 3) with a focus on Teams and Leadership. HOW MUCH DO THEY GET PAID? Their salary can depend on their relevant recent experience and their qualifications. On average they can earn $60,000-90,000+ per year.
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TUTOR Jazz Wells
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I wanted to move into tutoring, so I contacted HITO to find out what I needed. They suggested doing some unit standards, so I signed up with the Open Polytechnic while I was still working full-time. It gave me insight into what tutoring would be like. I applied for a vacancy at Waikato School of Hairdressing and got the job. I’m usually busy all the time. Most days I have to deliver theory and practical lessons, then there are assessments to mark and future lessons to plan. Learners can be hard on themselves if they don’t achieve straight away. I have to remind them that it’s going to be hard before it gets easy. I love seeing learners overcome obstacles and watching when they “get it”. Seeing their pride grow as they develop is very rewarding.
Meet Jazz NAME: Jazz Wells JOB TITLE: Hairdressing Tutor SALON: Varda
My Academic Manager, Heidi Christian, is the most patient and positive person I have met. She has a wealth of knowledge with a deep sense of creativity and passion for hair.
I fell in love with hairdressing when I did a make-up course that had some hairdressing elements. My tutor was a huge inspiration. I got an apprenticeship and worked my way up to become a senior stylist.
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I spend time on my professional development in hairdressing and education. I want to continue to do the best that I can and inspire as many people as I can, just like I was inspired by my tutor.
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WHAT IS A TUTOR? A tutor teaches hairdressing or barbering skills, often at a training provider or school. They will teach a mixture of practical and theory skills. Students at these schools often go on to work in the industry and gain their National Certificate in Hairdressing – Professional Stylist (Level 4) or Barbering (Level 4) through an apprenticeship. They also mark assessments and plan lessons. The skills to deal with a range of people are a must, as tutors have to work with students, parents, and fellow staff. They also continually undergo professional development to keep up-to-date with the latest industry knowledge. WHAT SKILLS AND TRAINING DO YOU NEED? A tutor must have a minimum of seven years’ experience in their industry. They should be patient, and have good communication skills. Their practical skills should be strong too. They should be good at problem solving and approaching problems from different angles. A tutor will hold a qualification in their industry – a National Certificate in Hairdressing – Professional Stylist (Level 4) or a National Certificate in Barbering (Level 4). They will also need to complete Unit Standards 4098 and 11552 – HITO can help you to gain these. They may also gain a qualification in Adult Education. HOW MUCH DO THEY GET PAID? Their salary can depend on their experience in the industry and their qualifications. On average they earn $40,000-60,000 per year.
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EDUCATOR Kyla Rose
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I have always been interested in creative industries. My interest in hair started at a young age when I was keen to cut everyone’s hair in the neighbourhood. After working part-time after school in a hair salon, I decided to do an apprenticeship. Four years later I qualified and set off to London to work. I worked on a cruise ship for ten months before moving back to London, working as a hairdresser and doing freelance work. When I came back to New Zealand, I joined Servilles as a Tutor and eventually became Creative Director of Servilles Academy and the Artistic team. This enabled me to share knowledge with tutor training, staff training and academy students. Then I packed my bags and was off to live in New York. It was the best part of my career. I managed to work with incredible hairdressers, designers and celebrities. My freelance career grew rapidly and I went from doing the hair on a dental floss commercial to working at New York Fashion Week to doing hair for Tom Ford and his preview collection private viewing.
Meet Kyla NAME: Kyla Rose JOB TITLE: National Education Manager EMPLOYER: Redken
A good proportion of my role is working in-salon, developing courses, training with technical educators and artists and creative planning. But the most rewarding part is making a difference in hairdressing education and changing people’s lives.
“Be professional, do great hair, have fun!”
I absolutely love this career and want to continue my role in education and development.
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THE DETAILS
WHAT IS AN EDUCATOR? An educator is a hairdresser (usually) who provides education for others in the industry. Educators often work for product companies, develop training courses and then offer them to the industry. They usually train salons associated with their product company. They are sometimes called a ‘product company technician’. Educators can also work independently. Their job is similar as they create courses and then offer them to the industry, but they are not affiliated with a product company. WHAT SKILLS AND TRAINING DO YOU NEED? Educators should have strong hairdressing or barbering skills. They need to understand the industry in which they are educating people, and having a wide range of experience is also an advantage. They should have their National Certificate in Hairdressing – Professional Stylist (Level 4) or Barbering (Level 4) as a minimum. It is also a good idea to complete some courses in adult education and creating learning resources. HOW MUCH DO THEY GET PAID? Educators earn around $50,000-90,000+ per year.
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A C AREER IN HAIR
BARBER ASSESSOR Merran Kopua
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On a Monday, I schedule assessments and interviews, go to the HITO office and complete Gateway and apprentice assessment marking. For the rest of the week I work in the salon, servicing clients and training apprentices. On Sundays I rest, although I often have to oversee final assessments on this day too. Sometimes my job can involve a lot of travel. Spending four hours in the car can be hard for someone who is used to being on their feet all day.
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Merran Kopua Assessor/Barber/Senior Stylist HITO/Vogue Hair and Barbers
I started on a course in 1993 and then went on to an apprenticeship in hairdressing. I decided to do my barber qualification in 2009. I worked at CPIT (Christchurch Polytechnic Institute of Technology) overseeing learners, and I completed my assessor units. Working with Niq James at his salon in Christchurch, he encouraged me to do my certificate in barbering. After qualifying in 2012 I decided to become an industry assessor.
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Seeing apprentices completing their final assessment is amazing. It’s so rewarding to see the joy and relief on their faces and knowing you have guided them and given them the best information and advice. If the people you work with can’t teach you something then you can always find further training and education outside your own salon or barbershop. I’m most inspired by people who are passionate about our wonderful industry. So many people are willing to share their knowledge and are great believers in apprenticeship. I just want to be able to keep giving people great hair and keep the standards at a high, professional level.
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“I love learning the new techniques for cutting and colouring. I don’t want to have someone ask me for something I don’t know how to do.” 55
THE DETAILS
WHAT IS A HITO BARBER ASSESSOR? A HITO Barber Assessor is contracted to HITO. They oversee assessments for HITO trainees. Assessors travel and undertake assessments in salons. They observe HITO trainees completing assessments and decide whether they have provided enough evidence. They are responsible for overseeing the final assessments that all apprentices must complete before they become fully qualified. There is quite a bit of paperwork to complete. WHAT SKILLS AND TRAINING DO YOU NEED? Assessors must have experience in the industry they are assessing in. They need to be organised and have good time management skills to make sure they attend all assessments and return paperwork quickly. They should have good communication skills. They must always be up-to-date with developments in barbering education. Assessors must have their New Zealand Certificate in Barbering (Level 4) or equivalent and also have achieved two assessing unit standards. HOW MUCH DO THEY GET PAID? A barber assessor will usually work as a barber as well. Their pay can range from $40,000-60,000 per year. This salary comes mainly from their work as a barber, although they are paid for each assessment they assess for HITO.
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A C AREER IN HAIR
HAIRDRESSING ASSESSOR Anne Millar
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“Practice and be confident.” I started working in hairdressing in my holidays and Thursday nights while I was at school. I then did an apprenticeship in Hamilton. I went from an apprenticeship to competitions, salon manager to owner. As a salon owner, I also train apprentices and assess them too. The average week is very busy. I spend time travelling around Auckland, performing assessments for and liaising with HITO. When I’m not assessing, I work as a stylist in my salon and train apprentices.
e n n A t e e M NAME: JOB TITLE: SALON:
I love watching apprentices pass their assessments. It’s wonderful to see them achieving the skills they need to succeed. My goal is to keep on training my apprentices to be as good as they can be.
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Anne Millar Salon Owner and Industry Assessor Headquarters Remuera
THE DETAILS
WHAT IS A HAIRDRESSING ASSESSOR? A Hairdressing Assessor is contracted to HITO and oversees hairdressing assessments for apprentices. Assessors travel to do assessments in salons. They observe apprentices as they do assessments and decide whether they have provided enough evidence to to complete the unit they are being assessed on. They’re responsible for overseeing the final assessments that all apprentices have to complete before they become qualified. WHAT SKILLS AND TRAINING DO YOU NEED? Hairdressing assessors must have experience in the hairdressing industry and the national hairdressing qualification. They must be organised and have good time management. They must be able to communicate well and be up-to-date with developments in hairdressing education. Assessors are motivated by their passion for their chosen industry and to help those who work in it. Hairdressing assessors must have their National Certificate in Hairdressing – Professional Stylist (Level 4) or equivalent. They also need to have achieved unit standards related to assessing. HOW MUCH DO THEY GET PAID? Assessors are paid per assessment. A HITO Hairdressing Assessor will normally work as a hairdresser or salon owner as well as an assessor, so their main income will come from their hairdressing work.
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A C AREER IN HAIR
SALES AND LIAISON MANAGER Kylie Dalley
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At HITO I visit all hairdressing, beauty, nail, barbering, and business trainees several times per year. I monitor the apprentice training they receive and their work and assessments at their training provider. During a visit we also set a new training plan (a plan to work towards over the next three months). I regularly meet with employers to discover how things are going for them and look for ways to support their business through training. I also liaise with training providers, arrange classes, sign up new apprentices, attend meetings, organise off job training classes, visit high schools, attend career expos, and there is some administration work too.
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Kylie Dalley HITO Sales & Liaison Manager – Northern South Region NZ Hair and Beauty Industry Training Organisation (HITO)
I have always worked in the hairdressing industry. I started work experience in my last year of high school which led to an apprenticeship. Being an apprentice, competition stylist, salon manager, business owner, and technical educator gave me a wide range of skills and the ability to relate to and help apprentices, trainers and their employers. Having this experience helps with my role at HITO.
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A highlight of my job is delivering the National Certificates to recent graduates. It’s also wonderful getting to know a new apprentice and watching their confidence grow. The hardest part is working with the constantly changing obligations, policies and procedures of government departments. This was a new thing for me. I’m always inspired by the trainees I meet who work so hard towards their goals, achieving so much on a limited income. I love seeing so many young emerging stylists who are passionate about their industry.
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THE DETAILS
WHAT IS A HITO SALES AND LIAISON MANAGER? A HITO Sales and Liaison Manager is employed by HITO. They are responsible for looking after HITO trainees (including apprentices, business trainees, and many more). There are seven Sales and Liaison Managers and they each look after a different part of the country. They sign trainees into a HITO training agreement and then look after them while they train. They visit trainees 2-4 times a year to check on their progress and set training goals. They work with employers to offer support around staff training and growth. They also attend careers expos, work with schools and training providers (like polytechnics), and do everything they can to promote qualifications. They also do some administration work. WHAT SKILLS AND TRAINING DO YOU NEED? A wide range of experience across the industry is helpful in this role. The more you know about the industry, apprenticeship, or business, the easier you can help others. Communication and time management skills are vital. Sales and Liaison Managers should also have the ability to communicate with a wide range of people. They should be supportive and good at problem solving. A passion for helping people get qualified and creating a highly skilled industry is also a plus. A hairdressing or barbering qualification is useful when working for HITO. All HITO Sales and Liaison Managers engage in on-going professional development. HOW MUCH DO THEY GET PAID? A HITO Sales and Liaison Manager is paid between $55,000-65,000 per year.
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IT DOESN'T END THERE... We’ve profiled lots of careers in this guide, but there are heaps more amazing careers out there. Why not think about: TV Stylist Product Company Sales Representative Business Mentor Theatre Stylist
Get started in your career in hair today. Contact HITO on (04) 499 1180 or email enquiries@hito.org.nz or visit us at www.hito.orgn.nz for more information or to start your apprenticeship.
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HITO NATIONAL OFFICE Level 1, 95 Thorndon Quay, Wellington 6011 PO Box 11 764, Manners Street, Wellington 6142 T: (04) 499 1180 | F: (04) 499 3950 www.hito.org.nz