Canon MX870 TroubleshootingGuidance

Devices can be prone to issues, and it can be difficult to know how to solve them. But the good news is it is not that challenging to troubleshoot the problem, and you try the techniques from the comfort of your home. If your Canon MX870 is giving you trouble, this detailed article will help you decipher the problem and fix it quickly. Try the solution based on your trouble and see if it works. Now, let's get started.

Canon MX870 Factory Reset - Steps

When you factory reset your Canon MX870 printer, its settings will be restored to default values. These guidelines will show you how to factory reset your Canon MX870 printer.

1. To begin with, ensure your Canon MX870 printer is turned on.

2. Press the Setup button on the printer control panel and go to the Device Settings section.

3. Choose the Reset setting option on the printer control panel and press the OK button.

4. Now, your printer will be reset to factory values.

Canon Mx870 Failed To Connect Access Point

1. If your Canon MX870 printer cannot connect to the access point, the problem might be with the connection, router, or the printer itself.

2. First and foremost, ensure that you have chosen the right SSID for your access point. If not, choose it correctly and see if the printer can connect to the access point.

3. Check if your router's DHCP function is enabled. If not, enable it and check if the issue is resolved.

4. If you have kept any electronic devices between the router and printer, relocate them somewhere else and see if this technique works.

5. Try connecting different devices to your access point. The problem might be with the printer if you succeed in this mission. If not, it signifies that the real issue exists with the router. Restarting the router can solve your trouble efficiently

6. Now, the printer should connect to the access point without any failure.

Canon MX870 Printer App Not Connected | Solved

1. First, check if the printer and the mobile device are connected to the same network.

2. You cannot establish a connection between your printer and the application if you connect them to different networks.

3. Check if you have downloaded and installed the correct app on your mobile device.

4. Make sure that the app has been installed successfully. If not, uninstall and reinstall the printer app on your mobile device.

5. Once you reinstall the Canon app, try to connect your printer.

Fixed: Canon MX870 Paper Jam Error

Paper jams are one of the most common problems encountered by printer users. Follow the steps below to resolve paper jam issues with your Canon MX870 printer.

1. In case a paper jam occurs in the rear tray, turn off the printer.

2. Gently pull out the jammed paper from the printer.

3. After removing the jammed paper, load a fresh stack of paper.

4. Turn on the Canon printer and see if the jam is cleared.

5. If the paper jam problem persists, check other parts of the printer for jammed paper. If found, remove the sheets carefully. Then, you can proceed with your printing job.

1. The Rear Tray error can occur if the paper is not loaded correctly in the rear tray of the printer.

2. First, remove the paper from the Rear Tray.

3. Reload a fresh stack of paper in the rear tray of the printer and adjust the guides accordingly.

4. Make sure you are loading the correct type of paper.

5. Perform a test print and ensure the rear tray error is resolved.

6. If the error persists, please contact us.

Canon MX870 Printer Won't Turn On Solution

1. Make sure the printer's power cord is securely connected. If not, unplug the power cord and plug it back into the electrical outlet.

2. If the printer's power cord is damaged, replace it with a new one.

3. Try plugging the printer's power cord into a different outlet. Wait for the printer to turn on automatically.

4. If you think the outlet is not working fine, try connecting a different device to this outlet; this will help you determine whether the problem exists with the printer or the electrical outlet.

5. In case the printer does not turn on automatically, you need to manually press the Power button. The printer should now power on successfully.

Canon MX870 Printer Won't Print

1. If your Canon printer is not responding to the printing process, follow the steps below to troubleshoot the issue.

2. First, make sure the printer is turned on.

3. Make sure there is enough paper in the paper tray to print.

4. Make sure you have selected the correct printer model when setting up the print process.

5. Make sure you loaded the correct type of media. If not, load the correct type of paper and try printing.

6. If the printer driver is outdated, get the updated software from Canon’s official website and install it on your computer

7. If necessary, perform a deep clean with these simple steps.

8. Press the Menu button.

9. Select Maintenance > Deep Cleaning.

10. Press the OK button.

11. Once the cleaning process gets over, ensure your problem is resolved.

Canon MX870 Error Code 6000

1. The error code 6000 can occur if the paper tray is blocked.

2. To correct this error, check and remove any items blocking or covering the tray.