Patient and Hospital Safety

Crisis Intervention Team

Hoag has created a dedicated Crisis Intervention Team of specialists who are trained to respond to crises in the hospital and help patients and care providers by deescalating situations and identifying psychiatric or substance abuse cases. Through collaborative partnerships and training, this team improves communication, identifies mental health resources for those in crisis and ensures safety.

Expanding Care

This team relies on the expertise of four specialized nurse practitioners, a supervisor and support from a psychiatrist. With philanthropic support, this team can continue to provide fast responses to those people experiencing challenging situations.

Nurse Practitioners: Nurse practitioners provide high quality advanced nursing care. They play a role in a patient’s treatment and give them more education about their diagnosis.

Supervisor: Leadership is essential to coordinate a multifaceted team and a supervisor provides that direction and guidance.

“People in crisis need a special kind of care, especially when it comes to their mental health needs. Having a skilled team to respond to these situations means safety for the person in crisis and hospital staff.”

– Dr. Matthew Reed, Medical Director,

Psychiatric Services for Pain and Addiction