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2 minute read
Welcome back to Hoburne, and I hope like us, you are looking forward to a fantastic 2023 season.
It certainly feels like it’s been a long, cold, and dark winter, but spring is in the air, and we have been spoilt with glorious sunshine this February half term. This is our first issue of the owner’s magazine for 2023, and there is plenty to update you on what’s been happening on the park over winter and what’s to come later this year.
This winter has been wet and cold, and our grounds team has been working tremendously in all conditions to keep on top of the park, which hasn’t been an easy task.
Despite that, longer days are coming, trees are blossoming, and Easter eggs are already in the supermarkets!
This magazine is very much for our owners, and we want to hear from you. If you have something you wish to share with the magazine, then let us know. Grab a coffee and enjoy reading!
MEDAL Feefo’s Gold Trusted Service Award
We are delighted to have been awarded Feefo’s Gold Trusted Service Award in recognition of online reviews from holidaymakers recognising our excellence in customer service. Feefo established the Awards in 2014 to recognise brands that truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers. The Gold Trusted Service Award is an accolade based purely on verified and genuine customer reviews, and therefore a true reflection of our commitment to providing exceptional customer service.
user-circle Owners’ portal
It has been just over a year since we launched our owner’s portal. We hope you have found it easy to use and navigate. If you have not yet signed up to the portal, please speak to the reception team on park.
VECTOR-SQUARE Vinyl Solutions
We are delighted to be partnering with Vinyl Solutions for all our decking services moving forward. This strategic partnership will see Vinyl Solutions become the sole supplier for all decking services. Vinyl Solutions will service, supply, and install its range of premium quality decking products across all our holiday parks. It makes perfect sense for us to be working with Vinyl Solutions, geographically they sit in a good location to service our business efficiently and effectively, they have a proven track record of delivering great products and excellent customer service, but above all their business values align perfectly with ours with professionalism and integrity at the forefront of their operation.
SMILE-BEAM 2023 owner events
We have an exciting programme of exclusive owner events and functions for 2023. The calendar of dates for your diaries is available from the Sales and Ownership Office, pop in and pick up your copy. We look forward to welcoming you all at the first event of the season.
wrench Maintenance price list
We have a new maintenance price list available for 2023. To collect a copy, please pop into the ownership office.
CHECK Hoburne Managed Letting Scheme
Did you know your holiday home could be earning you money when you are not there? Simply letting your holiday home for the times you are not there could give you an income that goes towards your site fees.
A hassle-free service. We have a wealth of experience when it comes to letting holiday homes and our experienced teams are there every step of the way, looking after both your holiday home and your letting income. To take advantage of this service please contact the park and ask for more information.
Shapes New private letting agreement
All owners that privately let their holiday homes will need to sign and return the new agreement, along with copies of all safety documents to reception before any passes can be issued. The new prices for entertainment passes are as follows:
Up to 7 Nights £50 up to 6 guests / £60 7–8 guests
1 Night £25 up to 6 guests / £30 7–8 guests
Serves 4 people
Prep time: 15 minutes
Cooking time: 40 minutes