Career Planning Handbook by Hofstra University

Career Planning Handbook

Path of PRIDE The Career Center

Welcome...............................................1 Path of PRIDE â&#x20AC;&#x201C; Your Career Planning Starts Now..........2 How to Use Pride-CMS to Find Jobs and Internships.....................4 Alumni Student Konnection..................6

Welcome/Path of PRIDE

Welcome Dear Student: Welcome to The Career Center! This guide was developed with you in mind, as you begin planning your career along with your academic pursuits at Hofstra University. The Career Center is here to help students and recent graduates find career opportunities by serving as a facilitator for them to make connections beyond their Hofstra experiences. Our office will provide information and support to you during the career development process. Whether you are a first-year student at Hofstra seeking an internship or summer opportunity or a graduating senior, we can help you assess your skills, values, interests and personality as they relate to a career; explore career options; and formulate career goals. Regardless of where you are in the process, you are always welcome to visit The Career Center. The Career Center at Hofstra is an active office that offers numerous programs, workshops and events throughout the semester, all with your future in mind. Please take a moment to visit our website at hofstra.edu/career. Feel free to stop by our office for a visit, meet our staff and set up an appointment with a career counselor to help you begin your career search. Our entire staff looks forward to meeting you! We wish you the very best during your Hofstra career! Sincerely, The Career Center Staff

Welcome/Path of PRIDE 1

Path of PRIDE

Your Career Planning Starts Now. Engaging early in the career development process not only assists students in refining a career plan, but also helps them develop into stronger candidates upon graduation. The Career Center recognizes that there are several steps in the career exploration and development process. Students will discover that their career path will take many twists and turns throughout their lifetime. The Hofstra Career Center is here to assist and help guide students on their Path of PRIDE. There are seven career exploration steps that make up the Path of PRIDE. We encourage all students to explore these steps in-depth with a staff member at The Career Center:

STEP 1: Visit With a Career Counselor q Learn about career exploration resources and start drafting a resumé q Begin to assess your career options and career development plan STEP 2: Take a Career Assessment q Learn how your interests, skills, values and personality can lead you to a college major and career choice q Gain knowledge about yourself and what careers may be satisfying q Begin to develop a skills vocabulary to describe yourself

Welcome/Path of PRIDE

STEP 3: Research Careers q Utilize many of The Career Center’s online career exploration resources q Discuss and ask questions about careers and industries with professors, mentors, friends and family

STEP 4: Begin to Make Connections q Utilize the Alumni Student Konnection (A.S.K.) to connect with alumni q Create and continually update a LinkedIn profile, and join Hofstra and industry groups q Take advantage of employer and alumni visits to campus q Network at career fairs and other professional meetings and panels STEP 5: Develop Your Career Skills q Join and take on leadership roles in on- and off-campus clubs and organizations, and volunteer q Draft a resumé and cover letter using the Career Planning Handbook and assistance from The Career Center q Schedule a Mock Interview at The Career Center q Attend career workshops and utilize The Career Center’s instructional videos on YouTube

STEP 6: Search and Apply for Internships q Begin to utilize The Pride-Career Management System (Pride-CMS) and Internships.com (located under MyApps on the Hofstra portal) q Attend on-campus career and internship fairs and networking events q Explore opportunities through faculty, industry websites, organizations of interest, LinkedIn, alumni and more STEP 7: Establish Post-Graduation Goals and Plans q Develop a timeline for your job or graduate school search q Begin to collect professional references and letters of recommendation

If you need assistance with any of these tasks, please stop by The Career Center or make an appointment to see a career counselor at 516-463-6060.

Check your online reputation: Google yourself and see if anything unfavorable or inappropriate shows up as a search result, and take the necessary steps to have anything unfavorable removed from the Internet. Check the privacy settings of the social media sites that you have a profile on (e.g., Facebook). Regularly check your social media profiles and delete photos or comments of yourself that may be seen as inappropriate. For more tips on how to have a strong online presence and how to make your online/LinkedIn profile more effective, make an appointment with The Career Center.

Welcome/Path of PRIDE 3

Path of PRIDE

How to Use PRIDE-CMS to Find Jobs and Internships The Pride-Career Management System is Hofstraâ&#x20AC;&#x2122;s own job/internship search tool. Postings are updated on a frequent basis in various career areas.

Look for the PRIDE-CMS icon!

PRIDE

CMS

Features: 4Submit your resume directly to employers. 4View hundreds of current job postings. 4Review thousands of employer profiles. 4Reserve your space at Career Center events. 4Manage letters of recommendation. 4For portal access, alumni can call 516-463-6636.

Welcome/Path of PRIDE

To Access the Pride-Career Management System (Pride-CMS):

Click on my apps at the top of the page.

Click on the PRIDE-CMS icon.

What you can do on PRIDE-CMS 4Upload resumés, cover letters and transcripts

Under the “documents” tab

4Keep track of letters of recommendation

Under the “credentials/letters of recommendation” tab

4Find internships, part-time, and full-time positions

Under the “jobs and internships” tab

4Generate suggested positions to apply to

On the main page

4Register for events

Under the “events” tab

4Find out information about upcoming job fairs

Under the “events” tab

4Find information about employers who

Under the “employers” tab

for jobs or graduate school

based on your information and profile

post positions on Pride-CMS

For additional information contact The Career Center at 516-463-6060.

Welcome/Path of PRIDE

Welcome/To-Do Lists

to send to employers

Path of PRIDE

Alumni Student Konnection The Alumni Student Konnection is a way in which Hofstra students can ask career-related questions to registered alumni. A.S.K. provides students an opportunity to send an email to an alumnus/a in their career area of interest.

The benefits of A.S.K.

4Expand your knowledge base of different career fields and industries 4Get tips on how to advance your career in your field of interest

How to access A.S.K.

Welcome/Path of PRIDE

1. Log in to the Hofstra portal at My.Hofstra.edu. 2. Go to the “Student” tab. 3. Click on the “Hofstra Online” button located on the left side of the page. 4. Click on “ASK Online – Alumni Student Konnection” (located under the heading “Student Services.” 5. Once you are in A.S.K., you can search for alumni by different fields such as major, location, employer and job title.

When you first contact an alumnus/a, introduce yourself and explain why you want to correspond with this person. Then during your next conversation (whether it is in person, by phone or by email) you can ask some questions. Samples of informational interview questions that you can use when corresponding with alumni can be found on page 67.

Template for A.S.K. Email Subject: A.S.K. Connection Dear Ms./Mr./Dr. X: First Paragraph [Indicate how you found his/her name and why you are contacting him/her] Second Paragraph [Indicate your interests in the career/educational area of the advisor] Third Paragraph [State your goals and how you hope to follow up] Sincerely, [Your Name]

A.S.K. Email Example Subject: ASK Connection Dear Ms. Smith: I read your A.S.K. profile, and I am very interested in learning more about [personâ&#x20AC;&#x2122;s industry/position/ organization/career path/graduate school]

My current goal is to gather more information about [personâ&#x20AC;&#x2122;s industry/position/organization/career path/ graduate school] as I begin to think about the direction of my career. Perhaps we could arrange a mutually convenient time to speak over the phone. Thank you for your interest in serving as a member of the A.S.K. network. I look forward to our future discussions. Sincerely, [Your Name]

Welcome/Path of PRIDE

Welcome/To-Do Lists

Currently, I am in my junior year at Hofstra, and I am majoring in political science. My interest in political campaigning started when I did an internship last fall that included planning and facilitating fundraising events for the candidate who is now mayor of my hometown. My experience in studying politics at Hofstra and my hands-on experience campaigning has only fueled my desire to learn more about this field.

The Resumé

Resumé DOs and DON’Ts...........................12 Sample Resumé Headings........................... 16 Action Verbs by Skill Category.................... 17 Tips for Electronic Resumés........................ 21 Email Resumé Example................................ 22 Resumé Examples........................................ 23 Reference List Template...............................45

The Resumé

Six Steps to Your R.E.S.U.M.É...................... 10

The Resumé

A resumé is your first impression to a potential employer!

Your resumé should: 4Be organized and easy to read 4Highlight your skills, strengths, accomplishments and career goals 4Encourage readers to want to learn more about you 4Emphasize the positive results of your efforts 4Draw clear parallels between your skills and the employer’s needs 9

The Resumé

Six Steps to Your R.E.S.U.M.É. 1. Review

Identify some of your experiences and skills that cover the past 3-5 years.

Things to include on a resumé: • Educational background • Employment history • Internships • Activities (on campus and/or off campus) • Community service endeavors • Skills (language, computer, etc.) • Study abroad experiences • Course work/projects • Honors/awards • Research/publications For employment history, list your major responsibilities, projects worked on, skills learned, and goals achieved.

Think about how you: • Improved the work process • Helped increase the quality or reduced the cost of a product or service • Satisfied a customer • Helped increase the sales or profits of the organization or a particular event • Learned skills that are transferrable to any work environment • Contributed to the company’s goals • Were recognized for your achievements and/or contributions

The Resumé

At this point, don’t worry about including too much information. Type up everything you have done in each position you have had (e.g., work experience, internships, volunteering, clubs, organizations). This will allow you to develop a comprehensive list of all of your experience that you can save on your computer and use to develop your resumé. Then you can pick and choose what you will put in your resumé.

Tip: Save old resumés. An older position that is not on your current resumé could be relevant to a position you are applying for and can be added to the resumé version you send to apply for that position.

2. Emphasize

Each resumé you produce should be tailored to fit the specific job you are applying for. • In a job description, highlight all the keywords that indicate required and preferred skills, abilities, attributes and qualifications. Then, use the same words throughout your resumé. You should also construct your resumé so that it targets the industry you are applying to and your career objectives. • Look at the responsibilities listed in the job posting you are interested in, see which you have already done in prior positions, and include that in your resumé. • Include industry- or job-specific keywords, especially relevant skills, known abbreviations, major, specific fields of study, and experience. You will need to make different versions of your resumé for different industries/positions you are interested in.

3. Start Writing

Put all the information you have gathered together when formulating your resumé. The “Education” section is usually the first section, after your contact information, usually followed by your work experience. The other sections can go in various orders depending on what you want to highlight or what is more relevant to the position you are applying to. You can read The Resumé Dos and Don’ts section on page 12 and look at the sample resumés starting on page 23 for reference.

4. Utilize The Career Center

You can have your resumé draft critiqued by a career counselor by making an appointment at The Career Center or stopping by during The Career Center Quick Question Hours. Having your resumé critiqued is a great way to see if you are on the right track and whether you need to make any edits.

5. Multiple Formats

Once you have finished your resumé, it is recommended that you save it as a PDF. You can send employers the PDF version of your resumé to lessen the chance of your resumé being uploaded incorrectly when sent as an attachment. You can also save your resumé as a .txt file to make it easier to upload to online applications.

6. Edit and Update as Necessary

Also make sure to upload your most updated resumé on Pride-CMS. Instructions for using Pride-CMS are on pages 4 and 5.

The Resumé

Remember that as you gain more work experience and skills, and complete your degree, you will need to update your resumé. Resumé updates are a continuous process.

The Resumé

Resumé DOs and DON’Ts See page 16 for an extended list of resumé headings.

• Make your resumé one page. - For entry-level positions, a one-page resumé is preferred. - Professionals with extensive experience or applying to graduate school may create a multiple-page resumé or curriculum vitae. • Shorten your margins to fit your information and lessen the excess of white space (margins can be a minimum of 0.5). • Font can be a minimum of 10 point. • Use high-quality paper in a neutral color. • Use readable fonts. • Create section titles, and have them stand out by putting them in bold, underlining, or using all capital letters. • Have several individuals proofread your resumé for spelling and grammatical errors, including your career counselor. • Exercise restraint rather than cram too much information on a resumé. • Tailor your resumé to each specific position.

The Resumé

DON’T

• Copy somebody else’s resumé or the resumés starting on page 23; resumé examples should be used as a starting point to construct a resumé that will fit your needs. • Use phrases such as “responsibilities included.” • Use resumé templates included in word processing software. • Use long sentences or paragraphs. • Submit the same resumé to every employer, regardless of the position. • Write long, open-ended and self-focused objectives, such as “To find a professional position at a medium-sized corporation where I can grow and develop my management skills.” • Mention how many hours you work in all the positions you list on your resumé. An exception is perhaps mentioning that you work full time in a position you are holding while attending school full time. • Use “I” statements.

IDENTIFICATION HEADING DO • Put your name, address, phone number, and email address. • Use a professional email address, such as your Hofstra email. • Include your campus address, if your permanent address is located far from the position you are applying to. DON’T • Include any non-relevant personal information, such as your Social Security number, age, gender, marital status, a picture, race, or religion.

OBJECTIVE (optional) The reason you are sending a resumé to the employer

• Objectives are not required, but are often useful to focus a resumé. • Be specific to the position and company you are applying to, such as, “To obtain a tour guide position at The Museum of Natural History, where I can use my skills of ____ and _____” (explain the what, where, and how).

EDUCATION DO • Include institution(s) attended, locations, degree(s) earned, major(s), minor(s), cumulative and/or major GPAs, graduation date(s), etc. • Spell out your degree correctly (check the Hofstra Online Bulletin). • List GPA only if it is a minimum of 3.0 (unless otherwise required). • If you received degrees from multiple institutions, list the information of the institutions from most recently attended to least recent. DON’T • Include high school information after your sophomore year, unless you graduated from a prestigious high school with strong alumni ties or a specialty high school related to your career goals.

HONORS/AWARDS/COURSE WORK

DON’T • Have long list of awards or course work on your resumé; choose only the most relevant or prestigious. • Include awards from high school after sophomore year of college.

The Resumé

DO • List a short list of honors and awards received at a college or university in a separate section or in the “Education” section. • Include honor societies that you are a part of (if not in the campus activities section). • List courses and/or projects you have taken that are relevant to the industry you are looking to work in, either in its own section or in the “Education” section.

The Resumé EXPERIENCE DO • Include jobs/internships, research, volunteer work, campus activities (each having their own section heading). For each work experience you can include: - Name and location of the company/organization - Position held - Range of time you have been or were involved with the company/organization - Bulleted list of job tasks and accomplishments • Focus on the specific results of your work, responsibilities and tasks, projects you worked on, skills you used, significant achievements, and recognitions received. • Start job tasks with a verb (list of action verbs on page 17). Watch your tenses! • List statements at the top of the bulleted list that relate more to the job you are applying to. • For each section of experience, put each of the positions in chronological order from most recent to least recent. • If relevant, have two sections of work experience: - One for work that is related to the job/field of interest (e.g., “Relevant Experience” or titles that relate to your industry of choice such as “Teaching Experience,” “Journalism Experience”, etc.) - One for other work experience (e.g., “Additional Experience,” “Other Experience,” etc.) DON’T • Have job tasks in paragraphs; use bulleted form. • Have present tense action verbs for positions you are no longer in. • Write simple or dull job tasks. - Focus on your accomplishments such as number of sales, money saved or earned, clients or members signed up, promotions received, types of events planned, etc.

SKILLS

The Resumé

DO • Include the following types of skills: - Computer – indicate your level of competency by using words such as basic, working knowledge, proficient, or expert. (This includes hardware, social media, programming languages) - Language – indicate your level of competency by using words such as fluent, proficient, or conversational. - Job-specific skills such as laboratory or audio-visual

ACTIVITIES/PROFESSIONAL ASSOCIATIONS • Activities you are or have been involved in (e.g., campus clubs, community service, organizations outside of campus, athletics) can be included in their own section or in the section of “Related Experience” if they relate to the position you are applying to. • You can format the activity in multiple ways, including the two below, depending on how much space you have and how much prominence you want to give the activity: __________________________________________________________________________ Name of organization Time range involved Position • Job task (1 or more bullet points of tasks done) OR Name of organization, position, time range involved

__________________________________________________________________________

[Look for examples of this in the resumé examples (starting on page 23)]

INTERESTS (optional)

Irrelevant interests do not need to be included. You can include interests that relate to the industry you are applying to.

REFERENCES (format example on page 45)

The Resumé

DO • Include on a separate page. • Use the same contact heading as you have on your resumé. • Include names, titles, addresses, phone numbers, and email addresses of individuals a potential employer can contact. • List 3-5 references. • Get permission from your references first, and then send them a copy of your resumé and job description of the position you are applying to. • After you have made a decision about a job or internship offer, send a thank-you letter to each of your references informing them of your plans. • Try to have references be related to the industry you are applying to. • Ask for a reference from: - Current or former professors - University administrators - Current or former work supervisors from a job or internship - Community members you worked with through a volunteer experience or extracurricular activity - Athletic coaches DON’T • Have references in the same document as the resumé. • Have “resumé available upon request” written on your resumé; it’s unnecessary and takes up space.

Sample Resumé Headings

The Resumé

Take a look at your experiences/qualifications. Then, group them together under the specific and appropriate headings.

OBJECTIVE_____________________________ Career Objective Career Summary Employment Objective Professional Objective Professional Summary Profile Summary of Qualifications EDUCATION____________________________ Academic Background Academic Training Education and Training Educational Background Educational Preparation Educational Qualifications Educational Training EXPERIENCE___________________________ Additional Experience Career-Related Experience Course Project Experience Employment History Functional Experience (e.g., Management Experience) Internship Experience Military Background Practicum Experience Professional Experience Related Experience Work Experience Work History ACTIVITIES_____________________________ Associations Athletic Involvement Campus Activities Campus Leadership Civic Activities Community Service Professional Affiliations Volunteer Work

SKILLS AND TRAINING____________ Areas of Experience Areas of Expertise Areas of Knowledge Career-Related Skills Certifications Computer Knowledge Computer Skills Endorsements Language Skills Licenses Professional Skills Qualifications Special Training PUBLICATIONS___________________ Conference Presentations Conventions Current Research Interests Dissertation Exhibits Papers Presentations Professional Publications Research Grants Research Projects Thesis HONORS_________________________ Academic Honors Accolades Achievements Awards Distinctions Fellowships Scholarships ADDITIONAL SECTIONS___________ Credentials Interests Related Course Work Web Portfolio

Action Verbs by Skill Category Circle all the words that are relevant to your experience; then, use them in your resumĂŠ!

COMMUNICATIVE___________________________________________________ address advertise announce arbitrate arrange author bargain brief communicate compose confront contact

convince correspond describe develop direct document draft edit endorse engage enlist exchange

express follow follow up formulate grant host influence inform inspire interpret intervene interview

justify lecture market mediate meet moderate motivate negotiate network notify persuade present

promote publicize publish query question quote read reason reconcile recruit refer report

respond rewrite speak suggest summarize talk transcribe translate type verbalize write

CREATIVE___________________________________________________________ act advertise broaden compose conceive conceptualize conduct create cultivate design detail

develop direct discover draft dramatize draw up enhance enrich entertain establish execute

explore fashion forge form found illustrate imagine improvise innovate inspire institute

integrate introduce invent market merge minimize modernize optimize originate perform pilot

pioneer plan redesign refine rehearse remodel render renew renovate replace revamp

revitalize shape sketch spearhead start stimulate strategize team-build transform

FINANCIAL__________________________________________________________ balance bargain bill budget buy calculate compute

control develop earn estimate exchange finance forecast

invest manage market merge monitor multiply optimize

plan procure project purchase qualify quantify raise

receive reconcile research retain transfer

continued

The ResumĂŠ

account for adjust administer allocate analyze appraise audit

Action Verbs by Skill Category continued HELPING ___________________________________________________________ advise advocate aid anticipate assess assist benefit care for carry out clarify coach

counsel demonstrate diagnose educate enable encourage engage enhance enlist enrich ensure

evaluate expedite facilitate familiarize file follow forecast foster fulfill gather guide

handle harmonize host inspire intervene justify mentor moderate observe orient pack

predict prescribe problem-solve proofread protect provide reconcile rectify refer rehabilitate render

represent safeguard secure serve sponsor supplement support undertake utilize volunteer

MANAGEMENT ____________________________________________________ account for administer analyze appoint approve assign assume attain carry out chair choose consolidate consult

contract cultivate decide delegate determine develop devote direct dispatch dispense employ enforce engage

evaluate execute follow form formulate govern grant handle head hire host inspire keep

lead leverage maintain manage mentor merge optimize orchestrate order organize oversee perceive perfect

plan preserve prioritize produce propose protect realize recommend recruit regulate reinstate restructure review

revitalize reward save schedule secure set goals supervise sustain team-build terminate unify unite withdraw

The ResumĂŠ

ORGANIZATIONAL _________________________________________________

approve arrange catalogue classify collaborate collect compile conserve consolidate cut diagram dispatch distribute

enlist execute expedite extract file form gather generate identify implement inspect integrate interface with

join keep list log merge minimize monitor operate organize pack perceive pinpoint prepare

prioritize problem-solve process proofread qualify quantify receive record recover refine reorganize reshape restructure

retain retrieve revamp revise schedule screen segment set up shape specialize specify streamline stretch

substitute supplement systematize tabulate target transcribe unite update validate

Action Verbs by Skill Category continued RESEARCH _________________________________________________________ acquire amplify analyze ascertain calculate chart clarify collect

compare conclude conduct critique derive design determine diagnose

disprove dissect evaluate examine experiment extract formulate found

gather grant identify innovate inspect interpret interview investigate

locate modify organize perceive problem-solve process query research

review study summarize survey systematize test theorize troubleshoot

RESULTS ___________________________________________________________ accelerate accomplish achieve add advance attain attract augment award boost complete compound

contribute decrease double earn effect eliminate enhance enlarge enrich establish exceed excel

expand extend fortify found fulfill grant improve increase initiate introduce launch lower costs

map master maximize measure minimize multiply obtain optimize pioneer prove raise receive

recover reduce re-establish renew resolve restore selected as stabilize standardize strengthen succeed surpass

transform trim triple triumph validate widen won

TEACHING _________________________________________________________ complement consider cooperate coordinate correct cultivate define demonstrate designate develop direct discipline educate elaborate elicit emphasize enable

encourage engage enrich evaluate excite experiment explain explore facilitate focus generate grant guide hypothesize identify implement incorporate

indicate infer inform initiate inquire inspire instruct integrate interact invest investigate judge lead listen mentor model modify

motivate observe organize persuade ponder postulate praise problem-solve proofread provoke question reinforce rephrase reward set goals set standards simplify

speculate state stimulate structure synthesize systematize teach tell thank theorize train tutor

The ResumĂŠ

accept adapt advise analyze apply appraise assess assign attend calm categorize challenge choose clarify coach command communicate

Action Verbs by Skill Category continued TECHNICAL _________________________________________________________

The ResumĂŠ

activate assemble began build calculate compute construct contrive convert cultivate

deliver design detail detect devise display engineer exhibit fabricate form

innovate install maintain minimize navigate operate optimize overhaul pack participate

program recover refine rehabilitate remodel render renew repair resolve restructure

retrieve revamp safeguard screen secure sell service ship solve strengthen

supplement supply train tune type uncover

Tips for Electronic Resumés Before emailing your resumé, try to find out the employer’s format preference. Some accept attachments; others prefer your resumé in the body of the email message. If you can’t find out the employer’s preference, send the cover letter in the body of the email and attach the resumé. When submitting a resumé via an organization’s website, use the formatting and display style recommended by the organization. To Send Your Resumé as an Attachment:

• Copy your cover letter in the body of the email. (Eliminate the top portion of the letter and start with “Dear X.”); examples of email cover letters are on pages 50 and 51. • Give the document a name the recruiter will associate with you, such as “JohnSmith.doc.” Don’t give it a generic name, such as “resumé.doc.” • Be sure your document is virus-free. • Email it to yourself to make sure it’s easy to open and the formatting stays correct. • Sending it as a PDF can ensure that the format will not be altered and information cannot be changed.

To Send Your Resumé in the Body of the Email Message: • The cover letter should appear first. • Do not use bold, underlining, bullets, distinctive fonts, colored text, or html codes. • Use asterisks, plus signs, dashes, all capital letters, and combinations to highlight text. • Email it to yourself and a friend with a different email address to see how it will look. • Text resumés look plain and ordinary, but employers are used to this; they are most concerned with the content.

The Resumé 21

Email ResumĂŠ Example E-mail Resume Sample Dear Ms. Smith, Thank you for meeting with me after the career panel yesterday at Hofstra University. I am very interested in the entry-level manufacturing engineering position we discussed. The following is a copy of my resume, which I have also included as an attachment. I think my strong mechanical engineering training and work experience in a manufacturing setting make me an ideal candidate. I am available to begin work after June 2, 2009. I look forward to hearing from you. Please feel free to e-mail me at StudeS1@pride.hofstra.edu or call me at (516) 463-xxxx. Thank you. Sally Student

RESUME Sally Student 123 Hofstra Road Hempstead, NY 11549 (516) 463-xxxx StudeS1@pride.hofstra.edu EDUCATION Hofstra University, Hempstead, NY Bachelor of Science in Mechanical Engineering, May 2009 GPA: 3.6 RELATED COURSE WORK *Product Development *Measurement Systems *Advanced 3D Modeling *Fluid Mechanics *Applied Fluids *Thermodynamics *Heat Transfer *Properties of Materials PROJECTS *Modeled aluminum tubing framework of a DNA machine and provided cost analysis, vendor information, and component and assembly drawings *Conceptualized and developed a prototype for a device used to prevent the disastrous effects of household gas leaks

The ResumĂŠ

EXPERIENCE Northfield Precision Instrument Corp., Island Park, NY, December 2008-May 2009 Manufacturing Engineering Assistant *Performed daily maintenance and troubleshooting of a manufacturing line *Researched and tested hardware and software scenarios for implementation

Page | 17

Resumé Example Kate Hofstra

123 Hofstra Road, Hempstead, NY 11549  Khofstra1@pride.hofstra.edu  (516) 463-5000

Objective To obtain a summer internship at ABC Museum Education

Hofstra University, Hempstead, NY Bachelor of Arts in Anthropology and Political Science Minor in International Marketing GPA 3.4 Relevant Courses: Art History, Ceramics, History of the Americas Honors/Awards: Dean’s List, Honors College, Presidential Scholarship National University of Ireland, Galway, Ireland International Business Course

expected May 20xx

Summer 20xx

Work Experience

Anthony’s Pier 9 Catering, New Windsor, NY June 20xx-Present Server • Provide a fulfilling dining experience at various events including weddings and corporate meetings • Utilize strong interpersonal and communication skills when interacting with guests, staff, and management First Direct Corp., Hopewell Junction, NY Sept. 20xx-Aug. 20xx Office Assistant • Developed outstanding multitasking skills by prioritizing daily tasks such as answering phones, making calls, filing, and ordering supplies • Familiarized customers with products to ensure satisfaction • Took initiative in assisting the office in any way possible Yanarella School of Dance, Beacon, NY Dec. 20xx-Aug. 20xx Assistant Dance Instructor • Collaborated with instructors, parents, students and the community to market the school • Educated students in dance technique while encouraging teamwork and an appreciation and excitement for the art of dance • Provided parents and clients with information to establish a friendly rapport

Volunteer Experience

Knights of Columbus, Beacon, NY Sept. 20xx-Aug. 20xx Server • Facilitated and served at community soup kitchens on a monthly basis • Provided staffing for community fundraiser dinners and events as needed • • •

Computer: Microsoft Excel, PowerPoint, Word Language: Basic French Interests: Dance, Travel, Music

The Resumé

Skills

The Resumé

Resumé Example

The Resumé 25

Resumé Example Marketing Student ♦ 20 Career St.♦ Garden City, NY 11530 ♦ (516) 333-6666 ♦ me@aol.com EDUCATION Hofstra University, Frank G. Zarb School of Business Bachelor of Business Administration in Marketing Minor in International Business 3.5 GPA, Dean’s List, Hofstra Academic Scholarship

Hempstead, NY May 20XX

RELEVANT EXPERIENCE Sony Pictures Entertainment New York, NY Columbia TriStar Marketing Group Intern September 20xx-Present Provide key support to senior management in all SPE product publicity, corporate communication and special events ♦ Conduct comprehensive research to promote company brand and assets ♦ Coordinate publicity events for Columbia Pictures by managing the record of press and marketing material for corporate and commercial use NBC Universal New York, NY Strategic Corporate Marketing Intern June 20xx-August 20xx Acted as a liaison between executives and internal departments to support the design and execution of strategic and tactical plans ♦ Constructed Microsoft Excel spreadsheet for GE’s high profile annual customer loyalty measurement, resulting in the creation of an attendee list for annual fall NBCU event ♦ Assisted with implementation of marketing plans for clients and compiled presentations for sales force in pitches aimed at attracting corporate sponsors ♦ Conducted comprehensive research on top creative agencies to support senior management’s execution for cross promotion of digital media Koch Records New York, NY Public Relations Intern July 20xx-October 20xx Provided professional assistance and support by directly reporting to the Vice President and General Manager of Media Relations ♦ Created and managed online marketing outlet, attracting potential clients and increasing advertising and promotion ♦ Optimized record release date schedules to ensure efficiency in shipment of orders and invoices Hofstra School of Law, Hofstra University Hempstead, NY Student Assistant for Alumni Relations Spring 20xx Administered all office functions, such as data entry, telephone support, filing and scheduling ♦ Assisted directors in the organization of alumni programs LEADERSHIP ACTIVITIES Hofstra University, Advertising Club Hempstead, NY Vice President, Member of the American Advertising Federation 20xx-Present ♦ Handle all team-related issues: promotion, event planning, managing team budget, and recruiting ♦ Serve as a representative of the team at off-campus events and to school administration

The Resumé

Hofstra University, Marketing Club Hempstead, NY Member of the American Marketing Association 20xx-Present ♦ Attend biweekly professional development and marketing information sessions

COMPUTER SKILLS ♦ Proficient in FileMaker and Microsoft Office (Excel, Word, PowerPoint, Outlook)

Resumé Example Military Resume/Without Experience EDUCATION

2999 Serving Proudly Way Fresh Meadows, NY 11365 serveamerica@pride.hofstra.edu (347) 555-‐1212

Hofstra University, Frank G. Zarb School of Business, Hempstead, NY Bachelor of Business Administration in Accounting Anticipated May 20xx • GPA 3.59 • Dean’s List Relevant Courses • Financial Accounting • Managerial Accounting • Financial Accounting Theory & Practice • Cost Accounting Systems

MILITARY EXPERIENCE

US Army, 3rd Infantry Division, Fort Stewart, Georgia Fire Control Sergeant Aug. 20xx-‐ Oct. 20xx • Assisted supervisor with training and the accountability of equipment in excess of $800,000 • Managed inventory list and performed monthly audit of equipment • Completed statement of charges and shortage annex reports • Implemented a physical fitness plan that challenged and motivated soldiers; recognized by the Battalion Commander for achieving a section average of 273 • Planned and implemented digital sustainment training course for the battery; trained five soldiers in the setup and operation of the Advanced Field Artillery Tactical Data Systems • Motivated and led CrossFit team to place first in the Battalion competition; received strong commendations by the Battalion Commander

COMPUTER and LANGUAGE SKILLS

• •

Microsoft Excel, PowerPoint, Word Basic understanding of Mandarin

The Resumé

AFATDS Specialist Jan. 20xx-‐ July 20xx • Won Battalion Soldier of the Quarter Board and Brigade Soldier of the Quarter Board • Earned third in Division Soldier of the Quarter Board • Received the “Leadership Award” during the Warrior Leader Course, awarded to only one soldier OVERSEAS TOUR Dec. 20xx-‐ Dec. 20xx st • Served as liaison with Iraq’s 1 Federal Police Division assigned to the CDOC (Combined Division Operations Center), which led Battalion’s overall success of achieving partnership with Iraq’s 1st Federal Police Division • Provided situational awareness that informed all units of current route status, medical evacuation status, and ongoing operations during OIF and New Dawn • Received Secret Clearance, handled secret documents and information

Resumé Example Accounting Student 123 Tax Avenue  New York, NY 11208  (555) 555-5555  acctstudent@email.com EDUCATION Hofstra University, Hempstead, NY Frank G. Zarb School of Business Bachelor of Business Administration in Accounting Recipient of New Opportunities at Hofstra (NOAH) Scholarship

expected May 20xx

LANGUAGE: Fluent Spanish RELATED EXPERIENCE PricewaterhouseCoopers (PwC), New York, NY Semester of Discovery Internship (SDI) Summer 20xx • Actively engaged with PwC professional service while further developing technical and professional skills for success • Participated in development projects focused on topics such as preparing for client engagement or preparing business development proposals • Attended project development meetings • Participated in community service projects Hofstra Tax Society, Hempstead, NY Volunteer Income Tax Assistance (VITA) Spring 20xx • Assisted low income families in the Hempstead and Uniondale communities with filing their taxes • Certified by the IRS to complete tax forms • Successfully passed the Basic and Intermediate levels to perform duties as a Tax Preparer ADDITIONAL WORK EXPERIENCE Hofstra University, Hempstead, NY Undergraduate Assistant Sept 20xx-Present • Serve as bilingual specialist to inform Spanish-speaking parents of upcoming events and/or general issues • Update and maintain office database in Excel • Verify office supply inventory and purchase materials with approved budget Counselor - Collegiate Science and Technology Entry Program (CSTEP) Summer 20xx • Served as a mentor to incoming first-year Hofstra students during CSTEP Summer Academy • Acclimated students to campus and college living through tours, workshops and activities CAMPUS LEADERSHIP Collegiate Woman of Color (CWC) President Secretary National Association for Black Accountants (NABA) Secretary

The Resumé

Hofstra Afrikan Students Association (HASA) Social Chair Collegiate Science and Technology Entry Program (CSTEP) Student Advisory Board Vice-President

Spring20xx-Fall 20xx Fall 20xx Fall 20xx Fall 20xx Fall20xx-Spring 20xx

CONFERENCES NABA Eastern Regional Student Conference Bethesda, MA CSTEP Statewide Conference Lake George, NY National Conference for College Women Student Leaders College Park, MD

Fall 20xx Fall 20xx & 20xx Summer 20xx

Resumé Example I T Student

100 Hofstra University, Hempstead, NY 11549  i.t.student@gmail.com  (555)-‐555-‐5555

EDUCATION Hofstra University, Honors College/Frank G. Zarb School of Business Hempstead, NY Bachelor of Business Administration in Information Technology Cumulative GPA: 3.74, Major GPA: 3.91 Honors: Phi Eta Sigma National Honor Society, Presidential Scholarship

expected May 20xx

COMPUTER SKILLS Operating Systems: Windows, Mac OS X, Ubuntu Linux, iOS, Android Software: Adobe Creative Suite CS6, WordPress CMS, Blackboard Learning Environment, Microsoft Office Suite, Microsoft Visio Programming Languages: MySQL, PHP, HTML, XML, CSS

EXPERIENCE Technesstivity.com May 20xx -‐ Present Writer/Blogger • Develop content daily for technology blog consisting of technology news from around the world • Remain current on all material related to the technology industry

Hofstra University, Hempstead, NY May 20xx – Present Faculty Computing Services Undergraduate Assistant • Respond to and resolve tech-‐related or classroom issues for faculty • Develop and implement complex surveys and programming work for faculty members • Train faculty members on new or existing software implemented by the University • Test new technology/software implementations for quality and assurance

Canon USA, Melville, NY Summer 20xx Strategic Alignment Intern • Developed weekly/monthly reports for Customer Service Operations Department • Redesigned Process Improvement Team System and designed new database for managerial use • Brainstormed ideas for Business Intelligence dashboard for managerial use across the Imaging Technology and Communications groups • Reviewed current Service and Support processes and made recommendations on better practices

The Madison Square Garden Company, New York, NY August 20xx – December 20xx IT Student Associate • Made use of Active Directory to manage and update employee user accounts • Provided direct support to Systems Administrators with user guides and workflow processes • Created, responded to, and resolved tickets using ticket tracking software (Remedy) • Provided technical troubleshooting to employees at every level of the company

The Resumé

Research Frontiers, Woodbury, NY March 20xx –May 20xx Web Redesign Intern • Translated Executive Team’s vision of website into a practical model • Rebranded current website and implemented a clutter-‐free and more accessible site • Participated in teleconferences with vendors to communicate site planning process • Assisted in ensuring that the company’s business and goals were clearly broadcasted for the viewer • Ensured that the company’s site was integrated with social media networks along with financial services CAMPUS INVOLVEMENT IT Officer, Hofstra University Startups (HUSU) September 20xx – Present Treasurer, Hofstra International (H*INT) September 20xx – Present Hofstra Information Technology Association (HITA) November 20xx – Present

Resumé Example Software Student 1722 Micros Lane Hempstead, NY 11549 (516) 463-5000 John.Student@gmail.com

OBJECTIVE:

To obtain a Software Engineering position at Google

EDUCATION:

Bachelor of Science in Computer Science May 20xx Hofstra University, Hempstead, NY Graduated Magna Cum Laude with a GPA of 3.6 on a 4.0 scale Relevant Course Work: Software Engineering Design Operating Systems Design Java Development C/C++ Programming

Artificial Intelligence Object-Oriented Development Relational Database Theory Network Programming

RELEVANT Computer Lab Assistant August 20xx - May 20xx EXPERIENCE: Hofstra University, Hempstead, New York • Assisted students with programming and software questions • Supported Microsoft Office, Internet Explorer, and a variety of internally developed programs and tools Software Engineering Internship May 20xx - August 20xx Hewlett-Packard Corporation, Palo Alto, California • Served as team member of the Open Enterprise Solutions Group • Tested enhancements to A+ software for distributed systems management • Served as departmental Linux Systems Administrator • Developed prototype of new product enhancement for A+ which serves as an extension of the off-site system management modeling tool; programs were written in Java and C++

The Resumé

WORK Computer/Electronics Assistant Summer 20xx - Present EXPERIENCE: Best Buy, Carle Place, New York • Assist customers with purchasing computers, computer accessories and other electronics • Offer expertise regarding computer performance and software specifications • Install computer software and perform troubleshooting

ACTIVITIES:

Association for Computing Machines, Student Chapter Member President

20xx-20xx 20xx-20xx

Resumé Example Pre-Medicine Student

2525 Medicine Way, Glen Cove, NY 11542 medicalstudent@gmail.com, (516) 555-1212 Education Hofstra University Hempstead, NY Bachelor of Science in Biochemistry, Pre-Medicine; Minor in Mathematics Expected May 20xx Honors & Awards: 3.59 GPA, Pre-Health Scholars, Pi Mu Epsilon Mathematics Honor Society, Dean’s List, Hofstra Presidential Scholarship Technical Skills Laboratory: DNA extraction, plasmid DNA preparation, purifying and characterizing enzymes, PCR, acrylamyde gel electrophoresis, SDS-PAGE, cell fractionation by differential centrifugation, preparation of cells for cryopreservation, dissection of rat and rabbit ileal tissue, preparing antibodies, use of hemocytometer Computer: programming (BASIC, PASCAL), Word, Excel, Access, PowerPoint, PubMed, Minitab Pre-Medical Experience Sea Cliff Fire Department Sea Cliff, NY Volunteer EMT-B September 20xx - Present • Provide emergency care to the sick and injured • Prepare and submit patient care reports Glen Cove Hospital Glen Cove, NY ER Shadow March 20xx - Present • Follow various doctors and observe their interactions with patients in the Emergency Room • Observe different procedures being completed (EKGs, patients having blood drawn, suturing, dislocation replacements) Feinstein Institute for Medical Research Manhasset, NY Research Intern July 20xx - August 20xx • Main research project: “The characterization of Regulatory T Cells in bone marrows involved in Large Granular Lymphocytic Leukemia” • Assisted with other potential research projects involving Skin Lymphomas and Mantle Cell Lymphoma • Performed Immunohistochemistry Volunteer Experience Glen Cove Hospital Volunteer in the Physical Medicine and Rehabilitation Department • Answer phones, file papers, fax documents, and greet patients Glen Cove Senior Center • Teach senior citizens basic computer functions

Glen Cove, NY September 20xx - Present Glen Cove, NY June 20xx - Present

The Resumé

Leadership Experience Phi Delta Epsilon - Pre-Medical Fraternity • Volunteer with various organizations, which include: Cohen’s Children’s Hospital, Habitat for Humanity, and the Ronald McDonald House • Attend educational events, cultural events, and lectures President February 20xx - Present • Communicate with members to provide them with a beneficial experience to further their future careers within the health care industry Vice President of Finance April 20xx - February 20xx • Prepared a budget of $3K, regulated expenditures, and kept a record of expenses • Organized fundraising events as well as volunteering events

Resumé Example Chem Student

28 Power Road • West Caldwell, NJ 07006 • (973) 555-5555 • HauserS@gmail.com

Education: Hofstra University, Hempstead, NY Bachelor of Science in Chemistry, expected May 20xx Overall GPA: 3.37, Presidential Scholarship at Hofstra University Awards Received: 55th and 56th Annual NYS Undergraduate Research Symposium USAA National Collegiate Natural Sciences Award U.S. Navy Honors Award for Science Research Experience: Dr. Nanette Wachter-Jurcsak, Hofstra University Chemistry Department Research Assistant Fall 20xx-Spring 20xx • To be published in Journal of Chemical Education for the paper on “Nitration of Acetophenones: Electrophilic Aromatic Substitution Versus α-Substitution of Enols,” and in Organic Letters for the paper on “Facile One-pot Preparation of Symmetrically Substituted 3,4-Dibenzoylfuroxans” Performed: • Organic synthesis • Micro scale synthesis of heterocyclic compounds • Extraction and purification techniques (recrystallization, preparative TLC, column chromatography) • IR and NMR spectroscopic analysis of heterocyclics Professional Experience: ShopRite Pharmacy, Parsippany, NJ Technician Summer 20xx-Summer 20xx • Prepared requested prescriptions by the customers • Communicated directly with doctors, as well as managed incoming phone calls • Entered data into the customized database • Utilized strong sense of detail and mathematical skills to ensure accuracy of prescriptions Chemistry Department Stockroom, Hofstra University, Hempstead, NY Chemistry Stockroom Assistant Fall 20xx-Spring 20xx • Entrusted with oversight of all chemicals and equipment in stockroom • Prepared all solutions for class use; distributed to students • Cleaned instruments and labs after student use • Sold equipment and handled cash box • Organized detailed records on student use

The Resumé

Extracurricular Activities: • Vice President, Student Affiliates of the American Chemical Society, 20xx-20xx • Participated in the New York Hall of Science National Chemistry Week, 20xx-20xx • Member of Hillel, 20xx-20xx

Technical Skills: • Microsoft Office (Word, Excel, PowerPoint) • Spartan, MathCAD • IR, NMR, UV-VIS, AA, GC, HPLC, DSC, FTIR, fluorimeter

Resumé Example Sally Student

School: 101 Main St. Hempstead, NY 11549 (516) 463-5000

SStudent1@hofstra.pride.edu

Permanent: 123 Pine St. Endicott, NY 13000 (516) 463-5000

OBJECTIVE:

To obtain a job in engineering that utilizes experience in technology

EDUCATION:

Hofstra University Bachelor of Engineering Cumulative GPA: 3.7; Major GPA: 3.78 Related Course Work • Data Communications • Human Computer Interface • Operations Research/Network Modeling and Design • Business Software Development

Hempstead, NY May 20xx

SKILLS:

Operating Systems: Windows NT, MacOS, UNIX, SunOS Applications: Microsoft Office: (Access, Excel, FrontPage, PowerPoint, Publisher, Word) Programming Languages: Pascal, C++, HTML, SQL, UNIX scripting, PERL Language: Written and reading proficiency in Chinese

RELATED WORK EXPERIENCE:

CA Technologies Central Islip, NY Network Controller/Summer Intern, Network Operations Center Summer 20xx • Troubleshooted data communication problems, including fault isolation, equipment fault detection, and circuit outages • Developed network management/monitoring scripts using UNIX and PERL • Performed remote monitoring of dial-up, routing, and other network equipment • Attended professional training classes in ATM, TCP/IP, Ascend Max, T1/T3 Technologies and UNIX Department of Computer Science, Hofstra University Hempstead, NY Web Assistant March-August 20xx • Designed and implemented a Website for the Department of Computer Science using HTML, JavaScript, and Adobe Photoshop Samson Networking Systems Summer Intern, DirectPC Engineering Test Group • Installed DirectPC hardware/software and various Operating Systems • Configured and installed the Portmaster and Cisco Switch • Performed ping tests to ensure network connections • Revised and edited Oracle forms using the form builder and SQL Society of Women Engineers (Co-Webmaster, Secretary, Treasurer) Engineering Student Council (Student Adviser)

Fall 20xx-Present Fall 20xx-Present

The Resumé

LEADERSHIP AND PROFESSIONAL ACTIVITIES:

Freeport, NY Summer 20xx

Resumé Example Exercise M. Fitness  7 Fitness Drive, Union, NJ 07058  862-555-1212  exercise4life@gmail.com EDUCATION

Hofstra University, Hempstead, NY B.S. in Exercise Science

May 20xx

CERTIFICATIONS • Aerobics and Fitness Association of America (AFAA) - Group Fitness Certification • CPR/AED and First Aid Certified • Zumba Instructor Basics 1, Basics 2, & Toning Certification WELLNESS WORK EXPERIENCE OH MY GIRLS!, Syosset, NY Fitness Instructor and Volunteer • Instruct Zumba Fitness® in a healthy living center for girls ages 8-14 • Volunteer in the kitchen area for nutritious meal preparation and special celebrations HOFSTRA UNIVERSITY, Hempstead, NY Zumba Fitness® Instructor • Initiated and implemented Zumba program at on-campus fitness center • Lead multiple weekly classes for students, faculty, and alumni • Offer services to on-campus events for residential programs and fundraising efforts LAKELAND HILLS YMCA, Mountain Lakes, NJ Weight and Fitness Floor Staff • Maintain cleanliness and safety of workout area • Lead member orientation and monitor equipment use • Coordinate monthly challenge events for gym members

August 20xx- Present

September 20xx- Present

June 20xx- Present

WILLOW LAKE DAY CAMP, Lake Hopatcong, NJ Summer 20xx, 20xx, 20xx, and 20xx Counselor and Bus Counselor • Oversaw nursery, kindergarten, and 5th grade groups • Guided and participated in groups’ activities including: sports, aquatics, and adventure courses • Arranged and implemented activities for down-time and inclement weather • Responsible for safe and timely door-to-door pick-up and drop-off of campers

The Resumé

HEALTH FITNESS CORPORATION, Piscataway, NJ Johnson & Johnson Health Care Systems Wellness Intern • Assisted with managing and coordinating fitness programs and special events • Contributed to data collection of member participation in preparation for quarterly report • Helped launch healthy eating initiative in conjunction with on-site cafeteria • Taught weekly weight training and boot camp classes for employees

INDEPENDENT LAKE CAMP, Orson, PA Bunk Counselor • Oversaw group of young girls Circus Department Counselor • Rigged equipment • Developed performance themes • Choreographed and supervised acts • Designed costumes

Summer 20xx

Summer 20xx, 20xx

Resumé Example Speech-Language Student

123 Main Street Anywhere, NY 10000 (631) 555-1212 breslinstudent1@pride.hofstra.edu OBJECTIVE: Admission to a graduate school program for Speech-Language Pathology EDUCATION: Hofstra University, Hempstead, NY Bachelor of Arts in Speech-Language-Hearing Sciences Major GPA: 3.4 Overall GPA: 3.0

expected May 20xx

Suffolk Community College, Brentwood, NY Associate of Arts in Communications Studies

May 20xx

HONORS AND SPECIAL PROJECTS: • Hofstra University Leadership Award (April 2007) • Honors Project: Researched and wrote essay on the socio-cultural influences on written and spoken communication RELEVANT EXPERIENCE: Speech-Language-Hearing Sciences Department, Hempstead, NY Student Aide • Recognized by supervisor for strong work ethic • Assist faculty with appointments and basic office tasks • Handle student questions and concerns • Perform data entry and manage large databases

Jan. 20xx-Present

Saltzman Community Services Center, Hempstead, NY Sept. 20xx-May 20xx Observer • Shadowed speech pathologists diagnosing and treating children and adults for various communication disorders ABC Summer Camp, Melville, NY Summers 20xx-20xx Counselor • Oversaw and monitored activities for 10 campers with special needs • Communicated with parents on camper progress • Aided campers with personal hygiene and daily living skills OTHER WORK EXPERIENCE: Applebee’s, Bellmore, NY Hostess

20xx-Present 20xx-Present 20xx-Present

COMPUTER SKILLS: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), basic HTML

The Resumé

ACTIVITIES: • National Student Speech-Language-Hearing Association, Member • New York State Speech-Language-Hearing Association, Member • Sigma Delta Tau National Sorority, Executive Board Member

Feb. 20xx-Jan. 20xx

Resumé Example Produce A. Intern Cell Phone: 732 555-1212 produceme@gmail.com

187 Production Lane Toms River, NJ 08753

EDUCATION Hofstra University, The Lawrence Herbert School of Communication, Hempstead, NY Bachelor of Arts in Speech Communication, Rhetoric and Performance Studies May 20xx Honors: Dean’s List (all semesters)

Academic Accomplishments and Affiliations  POISE President -‐ Hofstra Professional Organization In Speech Education • 2012 Presidential Debate Volunteer: National News Media • School of Communication in Rome 2012 – Hofstra University Study Abroad

The Resumé

RELEVANT EXPERIENCE The Wendy Williams Show – New York, NY Audience Assistant September 20xx-‐ October 20xx  Guided audience to appropriate locations  Ensured legal documents were signed and accounted for  Contacted potential audience members, collected information, and communicated show policies Production Intern September 20xx-‐December 20xx  Accommodated celebrity guests  Served as a show representative to suppliers and outside businesses for show needs  Researched guests and created research packets as directed by producing teams Audience Intern January 20xx-‐May 20xx  Aided in audience entrance and exit for daily show tapings  Assembled audience holding room with refreshments and seating  Prepared the studio by situating chairs, tidying seat covers and ensuring floors were clear  Organized audience material concerning show dates and contact information The Rachael Ray Show – New York, NY Production and Audience Intern January 20xx-‐May 20xx  Updated and maintained databases regarding music licensing information  Documented exact usage of music samples played during the show  Sought and contacted distributors for show needs concerning books, equipment and props  Researched media materials intended to air on the show for the Licensing Producer The Father Albert Show – New York, NY Audience Intern June 20xx-‐ July 20xx  Monitored needs of audience  Persuaded potential audience members to attend show tapings  Communicated show regulations to audience and guests OTHER WORK EXPERIENCE Hofstra Law School – Hempstead, NY Student Aide September 20xx-‐May 20xx  Assisted with clerical work, computer databases, customer service, office duties and manual labor Hofstra University Conference Services – Hempstead, NY Representative May 20xx-‐August 20xx  Provided customer service, prepared space for guests, and directed emergency services when needed Macy’s Department Store – Toms River, NJ Sales Associate May 20xx-‐October 20xx  Operated register, organized and maintained the floor, and advised and facilitated customers

Resumé Example Music Pro Student

10 Sound Avenue · Merrick, NY 11566 · (516) 555-5555 · (516) 555-5555 · dempster1@aol.com

EDUCATION

Dec. 20xx

Hofstra University, The Lawrence Herbert School of Communication, Hempstead, NY Bachelor of Arts in Audio/Radio; Minor: Music

HONORS AND ACHIEVEMENTS

· WRHU, Leadership Award, 2005 · WRHU, Program of the Year Award, 2005: Awarded for most improved block format show

ACADEMIC PROJECTS

· Artist Profile: Interviewed an artist and made collage of sound bites and clips to tell a story: Pro Tools, Sound Forge · Music Piece: Wrote audio to coincide with pre-existing video clip: Digital Performer, Peak, Unity

COMPUTER SKILLS

Software: MS Office Suite (Excel, Word, Office, PowerPoint), Prophet, Selector, CD Extractor Pro, Digital Performer, Peak, Sound Forge, Unity, Pro Tools, PSI Audio Format Converter, Wizard Mini Editor, Cool Edit Pro, Adobe Audition, iTunes, Nero, Limewire, Ares Hardware: PC, Mac

AUDIO/RADIO EXPERIENCE

Sirius Satellite Radio, New York City, NY Sept. 20xx-Dec. 20xx Music Programming Coordinator · Oversaw uploading of voice tracks using Prophet for the daily music programs · Managed uploading music database using Prophet and CD Extractor Pro · Added intro and outro posts, end dates, and day-parting tracks using Mini Editor and IOC software · Converted file formats for various songs using the PSI Audio Format Converter

Columbia Records, New York City, NY Jan. 20xx-May 20xx A&R Scout · Conducted online research for potential breaking artists and contacted for press kit submissions · Advanced music to A&R managers during weekly meetings · Attended shows on Long Island and New York City to scout various types of artists WRHU Radio Hofstra University, Hempstead, NY Jan. 20xx-Mar. 20xx On-Air Talent/Producer · Managed clearing CDs and records for on-air rotation · Composed weekly Top 30 and Adds charts for various record labels, distributors, and music licensing companies · Conducted concert reports, news, live sets and interviews for the show

OTHER EXPERIENCE

St. Francis Hospital, Port Washington, NY May 20xx-Present Transporter · Transport patients to-and-from the Radiology Department · Assist with administrative responsibilities, such as organizing charts, filing, and handling phone calls

Porto Bello Restaurant, Mattituck, NY Waiter

Sept. 20xx-Present

ACTIVITIES

The Resumé

· Ice hockey · Participated in a full-time band which included touring, recording a professionally mixed and mastered CD, and shooting a professionally produced music video

Resumé Example Actor Student

Hofstra University, 412 • Hempstead, NY 11549 Phone: (516) 463-xxxx E-mail: Sleep.RoosAct@gmail.com Height: 5’5” Weight: 124 lbs. Hair: Brunette (Brown) Eyes: Brown

FILM/TV Guiding Light 30 Rock Rachel Ray Med Detectives Three Chris’s (Pilot) Cluster (Feature) Bacterium (Feature) Polycarp (Feature) Mock-umentary (Feature) Betrayal (Feature) Mating Season (Feature) Splatter Beach (Feature) Junior Varsity (Pilot) Georgia Peach (Pilot) Cult of Eden What Makes Chicks Tick THEATRE Enabling/Disabling Happy Hour

Ticket Seller Episode 15376 Aired 3/7/2008 CBS Hostess “Ludachristmas” Aired 12/13/07 NBC Self “Shorts” Aired - 7/4/07 ABC Mary (Day Player) 747 Media Dir. Patrick Kennedy Mary Magdalene Justice for All Productions Caroline (Lead) Morbid Mind Prod. Dir. Vincent Scordia Beth (Lead) Shock-o-Rama Productions Dir. Brett Piper Jessie (Supporting) Justice for All Prod. Dir. George Lekovic Self (Lead) Mushroom Cloud Prod. Dir. Geoff Ciani Self (Lead) Two Ocean Productions. Dir. Adriana Muniz Sarah (Lead) Jagged Edge Films Dir. James Nanavati Dancer (Featured) E I Cinema Dir. Brett Piper Beth (Lead) Hub Tech Productions Dir. Jason Jenkins Wardrobe Girl (Featured) Two Penny Dir. Christiana Erin Judy (Lead) SPORK Productions Dir. Geoff Ryan Featured in Opening Sundance Dir. Gideon Shamorak Scene Helen The Red Room Dir. Jonathan Rubunski I love you/I hate you The Big Little Dir. Michael Horn /Bear up Cecily Stella Adler Studio Dir. Giovanna Sardelli Becky/Clara/Denise Stella Adler Studio Dir. Jason Little Gowdie Stella Adler Studio Dir. Mark Delancy Orig. Ensemble Piece Stella Adler Studio Dir. Stephanie George Alice/Dormouse/Forest Stella Adler Studio Dir. Angela Vitale

The Importance The Heidi Chronicles The Love Talker Morpho Formicide Alice in Wonderland EDUCATION/TRAINING

The Resumé

Hofstra University, Hempstead, NY Bachelor of Fine Arts in Theater Arts GPA: 3.99, Provost’s List, Dean’s List

Technique: Vocal Training:

Anticipated Fall 20xx

International Baccalaureate Theater Long Island Chorus

20xx-Present 20xx-20xx

Hofstra University Masquerade Musical Theatre Company

20xx-Present

ACTIVITIES

Resumé Example English Student

1 Jane Eyre Lane · Cortland Manor, NY 10567 · (555) 555-5555 · english.student@gmail.com

EDUCATION Hofstra University Bachelor of Arts in English Concentration in Publishing Studies and Literature, Minor in Dance GPA: 3.75, Dean’s List (all terms) Magna Cum Laude

Hempstead, NY May 20xx

WORK EXPERIENCE Something Greek West Hempstead, NY Social Media Specialist/Customer Service Representative Aug 20xx-present • Market seasonally popular items to customers across the country via WordPress, Facebook, Pinterest and Twitter • Built the company’s Pinterest page, from scratch, which currently has over 5,000 followers • Blog about topics important to Greek organization members, such as “Famous Greeks”, resulting in over 1,500 views in one day, making it the most successful post to date • Advise customers on how to solve problems that arise with their orders via phone and email conversations Penguin Group New York, NY Online Marketing Intern Feb 20xx-April 20xx • Created weekly reports of social media statistics for the company’s Facebook and Twitter accounts • Updated Excel databases featuring information such as the Facebook and Twitter accounts of Penguin authors • Analyzed social media and website inventory of the company as well as the competition • Posted blogs about books pertaining to upcoming holidays or new releases WRITING EXPERIENCE The Chronicle, Hofstra University Hempstead, NY Staff Writer Oct 20xx-May 20xx • Conducted research and/or interviews to write entertainment features/reviews and news articles such as “Trail of Crumbs Leads to Author’s Home” and “Hofstra Celebrates 25 Years of Dance” • Worked effectively under pressure to meet tight deadlines for the weekly newspaper The Montauk Sun Freelance Writer • Compiled research in order to compose the article, “Manhattan & Suffolk Counties Plan for Looming Sea Level Rise”

Montauk, NY March 20xx

CAMPUS INVOLVMENT Phi Epsilon Sorority, Hofstra University Hempstead, NY President, Vice President, Fundraising Chair, Philanthropy Chair, PR Chair Jan 20xx-May 20xx • Managed all organizational positions (i.e. Vice President, Treasurer, Fundraising Chairs, Philanthropy Chairs, etc.) • Attended meetings with other Greek Life presidents to better the Hofstra Greek community • Created a blog for each event hosted or attended by the sorority and managed the Facebook and Twitter pages • Organized and spoke at the 16th Annual Spaghetti Dinner raising over $9,000 for cancer charities and scholarships • Corresponded with alumni in twice yearly formal newsletters as well as general correspondence

• •

SKILLS Computer Skills: Basic HTML, Word, Excel, PowerPoint, and Outlook Social Media Skills: Facebook, Twitter, Pinterest, WordPress, Tumblr, Instagram

The Resumé

Hofstra University Welcome Week Hempstead, NY Welcome Week Leader and Move In Volunteer Sept 20xx-Fall 20xx • Led first year students in assimilating to Hofstra life by helping students meet their fellow classmates • Answered student and parent questions • Accompanied students to events during which they could meet others

Resumé Example Poly Econ

123 Money Street, Woodmere, NY 11598 (555) 555-5555, poly.econ@email.com Objective To utilize political knowledge and analytical skills acquired to further the goals of ABC Organization and begin a dynamic public service career Education Hofstra University Bachelor of Arts in Political Science and Minor in Economics Member of the Political Science Club

Hempstead, NY expected May 20xx

Experience U.S. Department of Commerce Washington, DC Intern, Advocacy Center 01/20xx – 04/20xx • Conducted due diligence to vet potential clients, assessing the government’s national interest • Participated in meetings with government officials and company executives to strategize the most effective means for advocating on behalf of U.S. commercial interests • Prepared weekly Advocacy Center briefing papers for senior Department of Commerce officials • Drafted letters on behalf of the Secretary of State and other senior government officials, advocating for U.S. businesses Nassau County Legislator Joseph Scannell Mineola, NY Intern 11/20xx – 08/20xx • Managed phone calls from constituents and helped resolve problems concerning county services, neighborhood issues and the legislative agenda • Developed Microsoft Excel chart with contact details of all constituents who called the office • Responded to emails with the legislator’s stance on issues • Analyzed the public’s feedback regarding current issues and drafted responses Friends of Joseph Scannell Campaign Baldwin, NY Volunteer 10/20xx – 11/20xx • Called strategically targeted voters and encouraged them to vote • Informed potential voters about the candidate’s views on pressing issues • Kept detailed records of phone conversations and analyzed responses • Trained new volunteers on how to interact with voters

The Resumé

U.S. Census Bureau Garden City, NY Field Operations Clerk 05/20xx – 07/20xx • Reviewed two hundred questionnaires per day for accuracy • Entered data from all questionnaires received that day into database before nightly deadline • Assisted supervisors with checking cases into and out of the office

Technical Skills Lotus Notes, Lexis Nexis, Hoover's, Word, Excel, PowerPoint, Outlook

Min

Resumé Example Michelle Obama Intern 6789 Joe Biden Way, West Islip, NY 11795 (555) 555-5555 political.student@email.com

OBJECTIVE: To obtain a position working as a junior staffer in the office of Representative X where I can utilize my education to gain practical experience EDUCATION Hofstra University, Hempstead, NY Bachelor of Arts in Political Science Minor: Journalism

expected May 20xx

RELATED EXPERIENCE WABC-TV, New York, NY June 20xx - August 20xx Intern • Worked closely with Diana Williams on “Up-Close” with researching questions and accommodating the guests • Helped the video editors put a series of packages together for the 4/5/6 show • Answered the phones and followed tips on stories for the residents of the five-boroughs and the Tri-State area • Shadowed reporters including Michelle Charlesworth, Dave Evans, N.J. Burkett and many more • Gained first-hand experience on reporting and covering multiple stories and breaking news events Hofstra University’s “Hofstra Today” February 20xx - December 20xx Political Correspondent • Discussed a range of political issues on a live roundtable discussion • Conducted interviews with many prominent guests, such as Newark, NJ Mayor Cory Booker • Fully covered the 2012 Presidential Debate on and around Hofstra University including interviews with Geraldo Rivera, Andrea Mitchell and Robert Gibbs Ken Mangan State Assembly Campaign, Sayville, NY September 20xx - October 20xx Field Director • Organized a strategy to get Ken Mangan elected during the Primary and General Election • Prearranged voter registration drives Re-elect Congressman Steve Israel, Huntington, NY July 20xx - August 20xx Intern • Coordinated with staff to discuss strategies for the campaign, as well as canvassing • Worked the phone bank at the Campaign headquarters • Helped set up events for the Congressman and his campaign, and walked with him through fairs and festivals to meet with potential voters • Assisted in organizing the campaign kick-off ADDITIONAL WORK EXPERIENCE Raskin & Kremins LLP, New York, NY June 20xx - August 20xx Clerk • Assisted partners in putting cases together by collecting information regarding cases, gathering witness statements, and helping with arguments • Read through affidavits for a number of clients • Interviewed prospective clients with detailed questionnaires to better educate partners CAMPUS ACTIVTIES Hofstra American Marketing Association (HAMA) Member National Society of Leadership & Success (ΣΑΠ)—Hofstra University Chapter • Attend society meetings, and participate in active discussions about lectures • Mentor new members that are inducted to the society

January 20xx - Present November 20xx - Present

The Resumé

SKILLS ENPS, Political Campaigns, Political Consulting, Social Media, Video Editing, Sales, Microsoft Office

Resumé Example Ms. Family Therapist 100 Union Square Way, Apt 4B, New York, NY 10003 (516) 555-1212 marryme@gmail.com

Education

Hofstra University – Hempstead, NY Master of Arts: Marriage and Family Therapy May 20xx • Current GPA: 3.8, Dean’s List • Developed research paper “Determinants in Forgiveness in Close Friendships” Bachelor of Arts: Psychology May 20xx • University Academic Scholarship Grant, Dean’s List

Clinical Experience

Family Therapy Intern October 20xx-Present Outreach – Richmond Hill, NY • Served as Family Therapist for all students at Outreach’s Adolescent Outpatient Services Program • Completed five hundred hours of Family Therapy, Individual Therapy and Group Counseling to help clients with issues stemming from chemical dependency, substance abuse, truancy and other school-related problems • Worked closely with the Family and Criminal Court System in Queens • Quickly responded to crisis situations • Implemented intakes and assessments, and went on home-visits • Performed toxicology testing • Interacted with clinical staff and external resources such as schools and other community personnel • Participated in weekly outreach assignments and networking events to increase clinical intakes • Tabulated and recorded all intern client data Clinical Intern for Marriage and Family Therapy August 20xx-May 20xx Saltzman Community Services Center - Hempstead, NY • Completed one hundred hours of Couples Therapy, Family Therapy, Individual Therapy, and Group Counseling • Provided services including couple difficulties, fertility issues, same-sex couple issues, parenting of children and adolescents, single parenting, divorce, separation, remarriage, children of divorce, school-related problems, custody arrangements, chronic illness, dealing with elderly parents and loss and bereavement • Created and participated in weekly psycho-educational groups (Teen Talk and Children of Divorce) • Booked intakes and completed various office duties Counselor Summer 20xx, 20xx, 20xx Temple Israel of Lawrence – Lawrence, NY • Shadowed an autistic pre-school student with daily activities at the summer program

Other Work Experience

Clerical Position Friedman & Levine – Laurelton, NY • Coordinate communication between clientele and representatives • Maintain files and data entry

September 20xx-Present

Volunteer Work • Assisted in fundraising activities of Cancer Care, Juvenile Diabetes and the Five Towns Community Chest • Organized a student community outreach club that assisted with clothing and canned food drives • Volunteered at homeless shelters and animal shelters

Professional Organizations

The Resumé

• American Association of Marriage and Family Therapy • New York American Association of Marriage and Family Therapy • American Psychological Association

Resumé Example Leaving Teaching 10-22 Bye Bye Teach Crescent, Oceanside, New York 11572

(516) 555-1212

byeteach@gmail.com

OBJECTIVE: To obtain a position with a public health, community-based program EDUCATION Hofstra University Master of Public Health GPA: 4.0

Hempstead, NY August 20xx

State University of New York at Cortland Bachelor of Science in Health Education, K-12 GPA: 3.34 RELEVANT EXPERIENCE Hofstra University School of Health Sciences and Human Services Society of Public Health Advocates–Vice President • • •

Garden City, NY Oct 20xx–Sept 20xx

Planned and facilitated community wellness events Enrolled guests in a research and development program Assisted with product walk through and employee trainings

OTHER WORK EXPERIENCE Lynbrook School District Oceanside School District Substitute Teacher K-12 •

Oceanside, NY Freeport, NY Jan 20xx–May 20xx

Collaborated with the Health Department to develop an elementary puberty education curriculum Developed, implemented, and assessed differentiated lesson plans and student projects Created learning opportunities incorporating key concepts from course materials Created a monthly newsletter for parents

Lululemon Athletica Sales Associate • • •

Aug 20xx–Present

Research and contribute articles on topics related to public health issues and concerns Proofread articles for content, length and grammar Coordinate with faculty advisor and members of the Editorial Board for finalization and publication

North Oceanside School #5, Oceanside School District John W. Dodd Middle School, Freeport School District Health Student Teacher • • • •

Hempstead, NY Jan 20xx–Present

Planned, coordinated and implemented a series of events for National Public Health Week, including panel discussions, film viewings, food tastings and advocacy campaigns Preside at full meetings of the organization Assist the President and/or assume the duty of the President in the event that he/she cannot fulfill duties

The Bridge–Hofstra’s Public Health Newsletter Student Editorial Board • • •

Cortland, NY May 20xx

Lynbrook, NY Oceanside, NY May 20xx–Present

Teach all grade levels in all subject areas

The Resumé

CERTIFICATIONS and PROFESSIONAL AFFILIATIONS American Red Cross certified in CPR/AED for the Professional Rescuer and Healthcare Provider The American Public Health Association

Resumé Example Unique International Resume

104-45 101st Street, Richmond Hill, NY 11418  (347) 555-1212 uniqueme@pride.hofstra.edu

Education: Hofstra University, Hempstead, NY Master of Health Administration

National University of Medicine “N.I.Piragov”, Vinnitsa, Ukraine Degree in General Medicine

20xx 19xx

Languages: Fluent Spanish and Russian Health Administration Experience Mercy Medical Center-Rockville Center, Rockville Center, NY 01/xx-06/xx Health Administration Intern/Executive Assistant to the Head of Radiology Department • Assisted with weekly and monthly steering meetings • Facilitated and organized workers’ schedules to carry out the implementation of EPIC healthcare software • Implemented EMRs and Epic MRI 2CT scanners • Handled several marketing projects for physician and patient support services • Organized annual performance evaluation of employees; translated several informational pamphlets into Spanish for patient distribution Medical Experience State Health Department, Havana, Cuba Physician 01/xx-05/xx • Treated patients with the outmost care and efficiency in outpatient care • Consulted with other physicians in clinic and emergency department on all shifts • Educated patients, providing explanations of test results and therapeutic treatment plans, and participated in weekly meetings to evaluate patient cases and determine the need for referrals • Collaborated with social service and charitable organizations for patients without health insurance and low income populations • Organized and volunteered with health campaigns founded by the National Navy of Peru and the Municipality of Los Olivos National Agricultural University of the Amazon, Santa Clara, Cuba Campus Physician 01/xx-12/xx • Treated campus population including students, faculty members and staff • Taught preventive medicine through conferences, visitations to student dorms, and other student populated areas University of the Andes, Buenos Aires, Argentina Nursing Physiology Professor • Designed and taught course through innovative methods and course material • Provided counseling and guidance to prospective and current students • Offered after hours tutoring and mentoring

04/xx-01/xx

The Resumé

Health Department I.P.S.S, Sao Paulo, Brazil Physician / Supervisor Physician 06/xx-05/xx • Managed a team of medical doctors and nurses within an outpatient clinic • Supervised two local outpatient clinics (Las Alamedas & Campo Verde) • Implemented continuous quality improvement and guidelines to measure the performance of the clinic

Other Related Experience Total Care Rx-Diabetics Supplies Department, Bayside, New York Supply Manager 08/xx-Present • Communicate effectively with diverse clientele in a fast paced environment • Educate customers regarding using their supplies, and serve as a spokesperson to engage new clients Mi Farmacia/Al Kosto Pharmacy, Brooklyn, NY 07/xx-04/xx Pharmacy Technician • Assisted with general pharmacy duties, filling prescriptions, calling doctors to get new prescriptions, authorizations, and to verify medication doses or names

Reference List Template

The ResumĂŠ 45

The Cover Letter and Other Correspondence

How to Write a Cover Letter..................... 48 Cover Letter Template............................... 49

Cover Letter Examples.............................. 52 Cover Letter/ResumĂŠ Pair Examples................................................... 54 Informational Interview Request Email Example............................................ 58 Thank-You Letter Template......................... 59 Thank-You Letter Sample............................ 60

The Cover Letter and Other Correspondence

Email Cover Letter Examples.................... 50

The Cover Letter and Other Correspondence

A well-written cover letter should introduce you and expand on the experience reflected in your resumĂŠ.

The Cover Letter

How to Write a Cover Letter

• Match the resumé in font type.

• In response to job postings, research the employer’s organization, analyze the job description, and show why you are a good fit. • Send the letter to a specific person; do not start the letter with “To whom it may concern.” If you have no way of finding out the name of the person who is in charge of hiring for the position, write “Dear Hiring Professional.”

How to Send a Cover Letter by Email • If the employer specifies that you send the cover letter as an attachment: Write a short email stating your interest in the position, briefly explain why you would be a good fit, how you can be contacted, and that you have attached your cover letter and resumé. OR • If the employer does not specify that you send the cover letter as an attachment: Use an email-appropriate cover letter as the body of your email and attach a resumé. An electronic cover letter should be shorter than a traditional cover letter; it should not exceed one screen length. You can see an example of an email cover letter on page 50.

• Choose an appropriate subject header.

The Cover Letter and Other Correspondence

• Make sure to proofread your email before sending it.

• Try to avoid using your smartphone to send out an email if possible; the email format of smartphones tends to not look as professional as regular email.

Cover Letter Template Cover Letter Template Your Street Address City, State ZIP Code Date (2-4 Spaces)

(4 Spaces – Sign Full Name)

Your Full Name (typed)

The Cover Letter and Other Correspondence

Specific Person in the Organization Title Organization Address City, State ZIP Code (1 Space) Dear Mr./Ms. XYZ: (1 Space) Opening Paragraph: Introduction – State the position or type of work for which you are applying. Identify how you learned of the opportunity. In one or two sentences, tell why the position and organization interests you. Give a brief summary of your education and background. (1 Space) Body Paragraph: Sell Yourself – Research the company and the position, and succinctly state why you are qualified for the position using the employer’s terminology and jargon. Highlight one or two major accomplishments that demonstrate the necessary skills for the position. Be sure to draw a connection between the needs of the current job opening and the skills and experience that you will bring to the job. This section should not exceed one or two paragraphs. (1 Space) Closing Paragraph: Ask for an Interview – Re-emphasize your interest, politely thank the employer for their time, and request an interview. (1 Space) Sincerely,

The Cover Letter and Other Correspondence

Email Cover Letter Example

To: Mr. Going T. Hire From: Email A. Cover Subject: Hofstra University Undergraduate Student Seeks Seat In the Volunteer Research Intern Program Dear Mr. Hire, Please accept this letter and enclosed resume as an application for the Volunteer Research Intern Program, which was posted through Hofstra Universityâ&#x20AC;&#x2122;s Pre-Health Professions website. This program interests me because I have been working in the Emergency Room at Queens General Hospital for about one year, and I would like to be more involved in learning about the clinical research process. As a psychology major and neuroscience minor, Pre-Medicine track, I have taken classes that have challenged my abilities to learn efficiently and retain that information. I have learned about research design, wrote scientific papers based on literary reviews and collection of data, and learned about data management. I think that these skills and my experience volunteering, both inside and outside of the medical field, make me an ideal candidate for the Research Intern Program. You can reach me via email at premedtrack33@pride.hofstra.edu or by phone at (516)-555-1212. Thank you for your time and consideration. Sincerely, Email A. Cover The Cover Letter and Other Correspondence 51

Cover Letter Example 555 Roosevelt Avenue Flushing, NY 11354 October 3, 20xx Timothy Davis Human Resources Director Estee Lauder Companies 156 Long Beach Road Melville, NY 16667 Dear Mr. Davis:

The Cover Letter and Other Correspondence

I am applying for the position of Production Supervisor advertised with the Hofstra University Career Center’s Career Management System. In December, I will be graduating with a Bachelor of Arts in Spanish, and a minor in International Business and Community Health. My diverse academic background and leadership roles as an employee and a student-athlete will allow me to make a valuable contribution to Estee Lauder.

As a Production Supervisor, it is important to keep all employees motivated to ensure that production is efficient, and that the quality of production is exceptionally outstanding. The job also entails collaborating with employees to ensure that work is carried out as a team. As Head Lifeguard with XYZ Pools for five years, I was responsible for ensuring that everyone on my staff was carefully guarding patrons at the pool. I delegated pool maintenance duties, and assessed what to teach during instructional swimming. In addition to serving as a Head Lifeguard, I was also Captain of the Hofstra University Cheerleading Team. While serving as Captain, I was awarded the honor of “Team Motivator” and won the title of “Most Dedicated” for two years in a row. Furthermore, my supervisors over the years have continuously complimented me on my warm and engaging personality, attention to detail, problem-solving ability, and empathy for others. The position you are offering and the skills required coincide with several of my job and leadership experiences. I am confident that I would be able to successfully carry out all the job duties specified for a Production Supervisor. I would be pleased to meet with you and further discuss the position Estee Lauder is offering. An interview can be arranged at your convenience. I can be reached by phone at (516) 666-1111 or by email at ColSquare@pride.hofstra.edu. I look forward to meeting with you. Thank you for your time. Sincerely, (signature) Colonial S. Square

Cover Letter Example 123 Career Avenue New York, NY 12345 October 3, 20xx John Smith Human Resources Director American Council of Learned Societies 633 Third Avenue, 8th Floor New York, NY 10017 Dear Mr. Smith: Please accept this cover letter as an application for the Program Assistant position at the American Council of Learned Societies. As an upcoming college graduate studying political science, I have experienced through my own studies, the importance of promoting humanities and social sciences research. As a program assistant at ACLS, I would combine my passion for such scholarship with my own research experience and eagerness to begin a career in non-profit work.

As a Political Science major at Hofstra University, I have been recognized for my strong research and writing skills. Currently, I am researching and writing a senior honors thesis in political science, as well as a paper I will present at the Center for the Study of the Presidency and Congress in Washington D.C. In 2011, I was awarded the Rosenbaum Prize for Best Paper in Political Science at Hofstra. Having a strong academic background in researching and writing in the humanities and social science fields is another qualification I believe suits me for this position. I would love to discuss the position and my qualifications further. I can be reached by phone at (516) 666-1111 or by e-mail at polystudent@gmail.com. Thank you for the consideration. Sincerely, (signature) Non Profit Cover

The Cover Letter and Other Correspondence

As you will see on my resume, I have several experiences working for non-profits as part of a team. I recently worked as a History Department Researcher at the Clinton Foundation, where I was responsible for researching and presenting reports on a variety of policy issues. Throughout my time at the Foundation, I completed short- and long-term research and writing tasks as requested by my supervisor, which required me to set and organize priorities among multiple projects. This experience prepares me to work in a similar capacity at ACLS, as I would be able to efficiently work to meet deadlines. As a Programming Fellow at Soleil Global, a new nonprofit based in New York, I worked with a small team in the early stages of the groupâ&#x20AC;&#x2122;s development. My primary responsibility was to facilitate outreach efforts by creating new website content, as well as drafting partnership proposals. This prepares me to assist in program outreach and website maintenance as a Program Assistant at ACLS.

Cover Letter/Resumé Pair Example A cover letter is not a retelling of your resumé. It should give more information about you and highlight experiences that you have listed on your resumé. These examples show the connection between resumés and cover letters.

Campus Marketing

555 Commercial Avenue (Apt. 5D) ⎪ Brooklyn, NY ⎪ 11205 campmarket@gmail.com ⎪www.linkedin.com/in/scampusmarket/ ⎪ 706-‐555-‐1212

Dear Hiring Manager,

Please accept my attached resume, list of references, and availability as an application for the Marketing and Events Internship with Healthy Child Healthy World Organization. Currently, I am a rising senior at Hofstra University pursuing a Bachelor of Business Administration in Marketing, scheduled to graduate in May 2014. I came across this exciting opportunity after researching internships on Idealist.org. It would be a privilege to offer my passion for marketing and philanthropy to a non-‐profit organization like Healthy Child Healthy World Organization.

The Cover Letter and Other Correspondence

My most recent experience interning as an Event Marketing Intern at the NYSE Euronext taught me the importance and fundamentals of event planning and communication. For example, each morning, I would work closely with Event Specialists and Security to ensure that all Opening Bell events ran smoothly. Before guests rang the opening bell, I would escort representatives from companies to the Main Board Room for the breakfast ceremony. This required me to consistently communicate with internal groups to make sure all guests were in the correct location and the daily agenda was followed.

Being a student leader for over two years has further developed my communication and computer skills. As Vice President of Marketing for Alpha Kappa Psi, I manage the organization’s Facebook page on a daily basis posting statuses and photos about all of our current and upcoming semester events (e.g. organization’s recruitment, fundraising, professional and philanthropy events). Additionally, being the Philanthropy Chair for the Hofstra American Marketing Association has taught me how to communicate effectively with my peers and industry professionals. For example, when volunteering at The INN, a local homeless shelter, I was responsible for contacting the Volunteer Manager and coordinating a time for several club members to volunteer. These invaluable experiences have elevated my overall skill set. Thank you for your time and consideration. It would be amazing to intern for your organization knowing that I would be working to educate parents to protect their children from food and environmental toxins. I believe that achieving your mission statement can lead to a healthier and stronger nation, and I want to help make that happen. I look forward to meeting with you to learn more about this exciting opportunity. Please feel free to contact me at your convenience at (706) 555-‐1212 or campusmarketing@gmail.com. Sincerely,

Campus Marketing

Cover Letter/Resumé Pair Example Campus Marketing

555 Commercial Avenue (Apt. 5D) ⎪ Brooklyn, NY ⎪ 11205 campmarket@gmail.com ⎪www.linkedin.com/in/scampusmarket/ ⎪ 706-‐555-‐1212

PROFILE

Ambitious college student with combined experience in non-‐profit organizations and Marketing. Adaptive in developing strategies that encompass new trends and calls for social change. Versatility in skills to offer such as social media savvy, graphic design abilities, and writing/editing capability.

EDUCATION

Hofstra University, Hempstead, NY Frank G. Zarb School of Business Bachelor of Business Administration in Marketing  Dean’s List; Marketing GPA 3.5  Hofstra Black Hispanic Alumni Scholarship  Zarb Student Leadership Council Relevant Course Work  Non-‐Profit Marketing  Consumer Behavior Marketing

 

Expected: May 20xx

Principles of Advertising Sports Marketing

MARKETING EXPERIENCE

NYSE Euronext, New York, NY February 20xx—May 20xx Event Marketing Intern  Participated in office administrative work by assisting colleagues with projects and emails  Communicated with various departments such as Public Relations, Marketing and Security to ensure daily events were successful  Helped manage opening bell breakfast events by escorting company, staff, and Board of Directors  Assisted in monitoring opening bell guests on trading floor by escorting and answering questions BODIES, The Exhibition, New York, NY May 20xx—August 20xx Guest Relations Event Staff  Assisted managers by documenting blind tour guides’ daily schedules and administering breaks  Directed over a thousand visitors daily with directions and fundamental details on exhibits  Communicated with blind tour guides via radio system to initiate their guided tours  Met store merchandise quota by providing great customer service



SKILLS Microsoft Office, iWork, Adobe Photoshop, Google Docs, Facebook Pages, Twitter, Google+, LinkedIn, Windows OS and Mac OS

The Cover Letter and Other Correspondence

LEADERSHIP EXPERIENCE

Alpha Kappa Psi (Professional Business Fraternity) December 20xx-‐Present Vice President of Marketing  Develop print and digital fliers to market professional, fundraising, recruitment and philanthropy events  Manage Facebook page by posting regularly and promoting events and recruitment via social media marketing  Attend weekly meetings to brainstorm and develop semester events and evaluate performance  Persistently communicate with members in organization to effectively market events Hofstra American Marketing Association (HAMA) October 20xx-‐Present Philanthropy Chair  Coordinate philanthropy events to volunteer in, such as Hurricane Sandy Relief in Long Beach, Long Island and The INN  Captain of the Relay For Life Team, helped Hofstra raise $111,000 from organizing a 3-‐on-‐3 basketball tournament  Attend networking events such as NYC Uncubed and Roosevelt Institute’s Hurricane Sandy Conference to build relationships with possible speakers

Cover Letter/Resumé Pair Example

The Cover Letter and Other Correspondence

1234 Happy Road, Gales Ferry, CT 06335

Higher E. Leadership

(860) 555-‐1212

highered@hotmail.com

March 18, 2014 Residence Life Southern New Hampshire University 7575 South Stream Road Manchester, NH 03106 Dear Hiring Committee: Please accept this letter and resume as an application for the 10-‐month Residence Director position of the Office of Residence Life. After reading the description of the job responsibilities on Southern New Hampshire’s website, I believe I would be an excellent candidate for this position. I am interested in pursuing this opportunity because my experience working as an Assistant Resident Director has motivated me to continue my involvement in residential programs and begin my career in higher education. I am confident that I am qualified to fulfill the duties of supervising the staff, providing students with a holistic living environment, managing the building facilities, and making a positive impact in the residence halls. While receiving my Master’s degree at Hofstra University, I was given many opportunities to act as the full time Resident Director. During the fall of 2011, my immediate supervisor went on maternity leave and I was responsible for managing a complex of 800 residents and a staff of 15 Resident Assistants. Additionally, I had to maintain the occupancy, incident and maintenance reports, and represent the complex at weekly professional meetings. Since this was during my first semester in the position, I experienced first-‐hand the importance of having open communication with my superiors and co-‐workers to make sure that tasks were finished accurately and I was continually upholding consistent standards of the department. Furthermore, I developed the flexibility needed to adjust quickly to a new situation with new responsibilities, which happens frequently in this line of work. One of my greatest passions is working with students to help develop them personally, socially, and academically. I find so much joy in meeting with students one-‐on-‐one and making sure they are receiving the support they need. Transitioning to college is scary and many students are not able to make it past year one, because they do not have the support system needed to be successful. I want to be a part of that supportive process, watching students transform into leaders and professionals in their fields of interest. In particular, this semester I have taken on the task of mentoring four new resident assistants who have joined our staff, and I am delighted to see their progress, both as their supervisor but also their friend. Because of my experience and desire to make an impact at Southern New Hampshire University, I hope to be considered for the Residence Director position. I am available at your convenience for an interview and I look forward to meeting with you. Thank you for this opportunity. Sincerely, Higher E. Leadership

Cover Letter/Resumé Pair Example Higher E. Leadership

1234 Happy Road, Gales Ferry, CT 06335

(860) 555-‐1212

highered@hotmail.com

Hofstra University, Hempstead, NY

Expected May 20xx

• • •

M.S.Ed. in Higher Education Leadership and Policy Studies GPA: 3.82 American College Personnel Association, Member

May 20xx

• • • •

Bachelor of Science in Mathematics Overall GPA: 3.49 Omicron Delta Kappa Leadership, participant Kappa Mu Epsilon Mathematics Honor Society, member

EDUCATION AND ASSOCIATIONS

Eastern Connecticut State University, Willimantic, CT

HIGHER EDUCATION EXPERIENCE Assistant Resident Director, The Office of Residential Programs, Hofstra University, Hempstead, NY August 20xx-‐Present • • • • • • • •

Assist in overseeing a complex of 14 buildings housing approximately 800 first year, undergraduate and graduate students Co-‐supervise and train 15 Resident Assistants Monitor facilities and key management by tracking and reporting concerns Manage an annual budget of $6,000 for Resident Assistant programming Serve on a Director rotation for emergency response for a campus of approximately 13,000 students and support hospitalized students Participate in staff recruitment, selection and training for approximately 130 Resident Assistants Plan and implement Resident Assistant training sessions on programming, leadership, and being a role model Create online training modules for Resident Assistants

Summer Resident Director, The Office of Residential Programs, Hofstra University, Hempstead, NY July 20xx-‐August 20xx

• • • •

Monitored tri-‐weekly summer session move overs of approximately 250 residents Led five resident assistants through weekly meetings, student concerns, programming and p rofessional development series Enforced University policies and procedures Established positive peer to peer relationships

Resident Assistant, Housing and Residential Life, Eastern Connecticut State University, Willimantic, CT January 20xx-‐May 20xx

• • • • •

Fostered community among 93 residents, their families, and RA staff Managed one floor in housing, 31 students total Organized three educational programs per semester Planned two community service programs per semester Created a community builder event per semester

September 20xx-‐ Present

• • •

Create professional development events for graduate students and club members Make executive decisions for the direction of the association Recruit and advertise the club to increase membership

•

Served communities across the Western Region of the United States focusing on education, unmet human needs, environment, public safety and disaster relief Set up event for 2200 foster care and kinship children with families in Los Angeles Supervised volunteers who wrapped 12000 holiday gifts for families in need Wrote monthly articles to recognize the service completed in the communities

Corps Member, AmeriCorps National Civilian Community Corps, Sacramento, CA • • •

President, 180 Christian Fellowship, Eastern Connecticut State University, Willimantic, CT • • •

October 20xx-‐ July 20xx

September 20xx -‐ May 20xx

Organized weekly club and business meetings Represented club to other organizations and campus Oversaw the leadership team of Vice President, Secretary, Treasurer and Public Relations

Computer Skills • •

SKILLS

Microsoft (Word, PowerPoint, Excel, Publisher, Outlook, Movies Live), Google (Docs, Calendar), iMovie, and SunGard Banner Basic repairing skills for hardware and software

The Cover Letter and Other Correspondence

LEADERSHIP EXPERIENCE Vice President, Higher Education Graduate Student Association, Hofstra University, Hempstead, NY

Informational Interview Request Email Example For more information on informational interviewing and sample questions, please see pages 66 and 67. When you send a request email for an informational interview, you can include the following: • Indicate how you found his or her name and why you are contacting this person • Indicate your interest in his or her career field • State your goals and how you can be contacted • Thank him or her for their time

The Cover Letter and Other Correspondence

Subject: Request for an informational interview Dear Ms. Brady, I am writing to request a meeting with you regarding information about the advertising industry. Currently, I am a junior at Hofstra University in Hempstead, New York, studying marketing.

Thus far, I have taken only a few classes in my marketing major. However, I am eager to learn more about advertising agencies and what they look for in college graduates, so that I may plan my educational strategy. From what I have learned of your organization, I know that it is one of the best in the business. My understanding of advertising would certainly benefit from learning more about your organization. I will contact you next week to ask whether I may be able to schedule a brief meeting with you at your convenience. If your schedule permits, I would truly appreciate the opportunity to visit you at your work environment. Please feel free to contact me at enterprise.student@pride.hofstra.edu or (516) 555-5555. I look forward to speaking with you. Sincerely, Enterprise Student

Thank-You Letter Template Thank-You Letter Template [Edited Template Format]

Your Street Address City, State, ZIP Code (1 Space) Date of Letter (4 Spaces)

Name of Interviewer Title Organization Street Address City, State, ZIP Code (1 Space) Dear Mr./Ms. XYZ: (1 Space) The thank-you letter should be brief and to the point. Emphasize your sincere appreciation to the person for taking the time to meet or interview you, while mentioning the position for which you interviewed, where and when. Reaffirm your interest in the position. (1 Space) Remind the recipient of your strong qualifications for the position and connect the requirements of the position directly with your specific talents and experience. Describe briefly how you would be an asset to their organization. You can also highlight something from the interview that caught your interest. (1 Space) Finally, conclude your letter and thank the recipient again. You can also mention that you would be willing to provide additional information if necessary. (1 Space) Sincerely, (4 Spaces – Sign Full Name)

Helpful Hints[get better picture and have this section in its own shaded box]

HELPFUL HINTS

Send a specific thank-you letter to each person who met with you in the interview. Send letters within 24 to 48 hours after the interview. 4Send a specific thank-you letter to each person Letters can be emailed or sent as a formal letter. For thank you emails: who met with you in the interview. letters within 24 to 48 hours after the interview. Have the subject line say4Send “Thank You from [name].” Don’t include the address4Letters headings. can be emailed or sent as a formal letter. Make sure the message is not too long; not more than one screen length.

FOR THANK YOU EMAILS: 4Have the subject line say “Thank You from [name].” 4Don’t include the address headings. 4Make sure the message is not too long; not more than one screen length.

The Cover Letter and Other Correspondence

Your Full Name (typed)

Helpful Hints • • •

Send a specific thank you letter to each person who met with you. Send letters within 24 to 48 hours after the interview. Consider the organizational culture if you want to use more informal correspondence, such as a hand-written thank you card or e-mail.

Thank-You Letter Sample

THANK YOU LETTER SAMPLE 10 Job Avenue Plainview, NY 11756 March 12, 20xx

Ms. Sally Jones Ortho-McNeil Pharmaceuticals, Inc. 1000 Route 202, PO Box 300 Raritan, NJ 08869 Dear Ms. McDade: I appreciated the time you spent with me during the interview on Thursday, March 11th. I would like to take this opportunity to reaffirm my interest in the Sales Representative position at OrthoMcNeil Pharmaceuticals, Inc.

The Cover Letter and Other Correspondence

I am certain that the Sales Representative position is exactly the type of position I am seeking. Spending the day on the field with Jason Smith further reinforced my strong desire and enthusiasm to become a Sales Representative at Ortho-McNeil Pharmaceuticals, Inc. The company appears to be growing in the direction that parallels my own career goals, and I believe that I could learn a lot from an experience at your organization.

Again, thank you for your consideration. I look forward to hearing from you. If you should require any additional information, please feel free to contact me at (516) 555-5555 or Rstudent@yahoo.com. Sincerely, (signature) Republic Student

The Interview

Types of Interviews..................................... 62 Suggested Questions for Informational Interviews............................ 67 Interview to Success................................... 68 Types of Interview Questions..................... 74 How to Handle Improper or Illegal Interview Questions......................... 82 The Interview

The Interview

During the interviewing process, you have the opportunity to: • Evaluate the fit between your qualifications and the position being considered. • Expand on information contained in your resumé. • Convey information to the employer that is not contained in your resumé (e.g., personality). • Express why you are a good fit for the position you are interviewing for. • Gain additional information about the organization and the position you are considering. • Be an active participant in the exchange of questions, answers and impressions.

Types of Interviews Interviews take place in different settings. Read about the types of interviews listed so you are prepared for every type of interview possible.

SCREENING INTERVIEWS

This type of interview is relatively short (30-45 minutes) and can be held in person, over the phone, or on video. It is intended primarily to eliminate unqualified candidates from further consideration. It may be given by someone in the human resources department of a company or an employee/supervisor of the department you are applying to.

PHONE INTERVIEWS

These are usually screening interviews used by the employer to see if you will be invited for an in-person interview. When you have applied to a job, be prepared to be contacted by that employer at any time for a possible phone interview. Some employers will want to have the phone interview take place when they call you and not have it scheduled for a later date. If you are in a noisy area when you receive an unscheduled phone interview, politely explain the reason why you are not able to speak at the moment and schedule a time in which you can have the interview. If a secretary or someone other than the interviewer sets up the interview, please make sure to be courteous to them as well. The interviewing process starts from the moment you hear from a company.

Did you know that The Career Center also offers mock “phone” interviews? Call 516-463-6060 to schedule one for yourself today before the employers get to you first.

Try to have phone interviews from a landline phone, because cell phone calls can drop. Dress in business attire to be in interview mode. Sit in a quiet place as you wait for to be called for the phone interview. Have a copy of your resumé, information of the employer, and a list of questions you would want to ask.

VIDEO INTERVIEWS The Interview

This type of interview can be used when the company you are interviewing with is located far from where you live. Companies may set up a video interview to save on travel expenses.

When taking part in a video interview, make sure to be sitting in a quiet area with an appropriate background. Maintain eye contact and speak directly to the interviewer.

Types of Interviews IN-PERSON INTERVIEWS In-person interviews can take on many forms. Here are some of them: PANEL/GROUP INTERVIEW The individuals involved in a group or panel interview may include managers, human resources officials, your prospective immediate supervisor, and people in departments with whom you would work closely. The interviewers may assess and observe the interviewee’s ability to communicate and cooperate with a group. Some panel interviews may involve the interviewee doing some type of presentation for the group. They may also outline a situation and ask you to formulate a plan to deal with the problem. It’s not about coming up with the perfect solution but your thought-process and how you apply your knowledge and skills to real-life situations. During the interview, find a way to connect to each interviewer. Make eye contact with the interviewer asking the questions; when answering questions, try to make eye contact with the other members of the panel to make them feel involved. SELECTION INTERVIEWS Selection interviews are usually second or third interviews in the interviewing process. This type of interview may occur after a phone interview or in person interview. They are designed so that the employer and candidate can get to know each other in more depth. The employer will use this interview as an opportunity to ensure that you, the organization and position are a good fit. During these interviews, you will learn more about the position, the organization’s culture, long-term career opportunities, and the local community. These interviews can be presented in a variety of formats: panel, one-on-one, etc. TESTING INTERVIEWS An increasingly common part of the employment process is testing of some kind. This can include personality and interest inventories, mathematical and verbal tests, and/or drug tests. Many times, offers are contingent upon completion of these tests that can take place during a second interview. Usually there is not much preparation that can be done for these tests. With personality or interest inventories, keep in mind that there are no right or wrong answers. You should answer questions honestly in order to give an accurate profile of yourself. Drug tests have also become a standard part of the employment process. These tests usually take the form of a urine or blood sample that is analyzed for controlled substances. You should not be caught off guard if any of these tests are a part of your second interviews. In addition, you should keep in mind that failure to complete these tests might mean that you will not be considered further for employment.

The Interview

MEAL INTERVIEWS Some interviews may take place during a meal, usually a lunch or dinner. This type of interview can be a first interview, but usually takes on the form of a second interview. It is advisable to avoid alcoholic beverages and maintain your professionalism. The meal may include one or more people. Usually, these dinners are relaxed, but the people you are with will be evaluating your ability to converse, as well as your maturity, “fit” for the position and the organization, ideas and views on current issues, and social behavior. Remember that your primary goal should be to talk rather than eat. You can take your cues on menu selections from your host(s), but you should avoid ordering the most expensive items on the menu and foods that are difficult or messy to eat.

Types of Interviews MINI INTERVIEWS NETWORKING Most job opportunities are never advertised. Networking is a great way to get to know potential employers. It also provides a great opportunity to converse with individuals that have similar interests and potentially find out about positions available. Keep in mind these tips as you start networking: Bring business cards. It may not be appropriate to bring resumés to a networking event, but business cards are easy to carry and hand out to others. Even if you do not have a full-time job or business, you can still make yourself some business cards. You can make them from your own computer or go to a website to have them made at an affordable price. You will want to include: • Name • Phone number • Email • Degree you are pursing • School you are attending

You may also include: • Career objective • Clubs/organizations you are a part of • QR code (leading to your website) or website address if you have a website or online portfolio

Make a good entrance. When entering the room of a networking event, have good posture and smile as you enter. You want to look confident and be noticed. Don’t be hesitant to introduce yourself to people that you don’t know; it’s the best way to expand your network. Be helpful. When talking to someone suggest a tip, website, book or referral to help the person out. Helping someone increases the chances of that person helping you out in the future. As you introduce yourself, make eye contact, smile and give a firm handshake.

The Interview

Know how to start and end a networking conversation. You can introduce yourself and ask a question about what the person does or how it is like working in his or her career. Once you are ready to end the conversation, you can exchange business cards and move on to meet other attendees. There are two ways in which you can end the conversation and move to meet others. If the person you are speaking with would be a good contact for you to have in terms of your career goals, you can mention that it was a pleasure talking with him or her and suggest to connect later on through LinkedIn, in person, by phone or email depending on what’s appropriate based on the conversation you both had. If you do not envision yourself contacting the person again for career advice or networking, say that it was a pleasure to speak with him or her and that you are going to check out the rest of the event or that you need to say hello to some of the other attendees.

Networking Don’ts • Interrupt people closed off in a deep conversation. • Get too personal, talk badly about others, or talk politics. • Mention your business or career objective first instead of getting to know the person. • Spending too much time with one person; you goal at a networking event is to meet a range of people.

Types of Interviews JOB FAIRS During job fairs, representatives from various companies and organizations showcase available positions and make themselves available to talk to the attendees of the event. At job fairs, you can do the following: - Learn about different organizations and industries. - Evaluate current or future openings. - Learn about the skills necessary for different jobs/careers. - Have the opportunity to meet face-to-face with a human resources or hiring manager. - Hand-deliver a resumé and make a personal connection. Just like an interview, it is important to anticipate what you need to do before, during and after a job fair. Before: • Prepare to bring plenty of printed copies of your resumé (on resumé paper) in a nice folder or portfolio. • Have a pen and paper available for note-taking. • Obtain a list of employers that will be at the job fair, take note of what positions they are offering, and look up information on the companies/organizations. • Keep an open mind and broaden your focus to include different types of employers; most organizations have many job types. • Plan on which employers you would like to meet. • Think of questions you may have for potential employers. • Get to know yourself (strengths, experiences)! • Plan what you will say about your qualifications by composing a short “elevator speech” (refer to page 66) about yourself. • Plan on wearing a business suit, appropriate shoes, and presenting yourself with a clean and polished look! First impressions are extremely important! During: • Prioritize by seeing the organizations of greatest interest first. • Talk to organizations that interest you, even if they do not list a current position that is of interest to you! • Greet each person with a firm handshake and a smile, make eye contact, and introduce yourself by using your “elevator speech.” • Obtain business cards from all recruiters you have met and plan to follow up with. • Make sure you obtained a better sense of career options, application methods, and what the next step in the job search process would be with particular employers.

The Interview

After: • Send a thank-you letter via email. (Refer to thank you letter template on page 59.) • Attach your resumé to the thank-you email if you have been asked to apply to a position of interest online and send an email to follow up.

Types of Interviews How to Make an Elevator Speech Your “elevator speech” should include the following: • Name • Year in school • Major and/or career area of interest • Some skills and/or work experience that you possess that relate to the industry of interest • Asking a question and/or stating a position you are looking for and why you are interested in it * You can ask informational interview questions (examples on page 67) or questions to ask an interviewer (examples on page 74) Elevator Speech Example Hi, my name is John Smith. I am a graduating senior from Hofstra University. I am a sociology major and am looking for an internship in a law firm this summer. I have had a strong interest in law since taking courses in criminal justice and having an internship at my district judge’s office. I understand your firm specializes in criminal law. Do you offer any internship programs?

INFORMATIONAL INTERVIEWS An informational interview allows you to speak with individuals who are currently employed in a field of interest to you. It will help you gain a better understanding of an occupation or industry, as well as build a network of contacts in that field. You can also ask if the skills and qualifications you possess now would qualify for the job of interest. This would be a way to see how much further you would have to go to gain a job in that industry.

The Interview

When requesting an informational interview by email, explain how you found the person’s contact information and that you are interested in learning more about their profession or organization. Informational interviews can be held in-person, over the phone or online.

Dos and Don’ts • Avoid asking general questions that can be easily answered by looking at the company’s website. • Avoid asking for a job or internship out right during the interview. • After the interview, follow-up with a thank you email within 24 hours of the informational interview. Be sure to mention a piece of advice you received from this person and the next steps you will take in your career exploration. You can update your contact on the progress you have made to maintain the connection.

Suggested Questions for Informational Interviews

• What next steps should I take in regards to my career development?

The Interview

• How did you get your job? What jobs and experiences have led you to your current position? • How does a person progress in your field? What is a typical career path in this field or organization? • What are the most important benefits and the disadvantages associated with your occupation? • What particular skills or talents are most essential to be effective in your job? • How did you learn these skills? Did you enter this position through a formal training program? • What are the educational requirements for this job? What other types of credentials or licenses are required? What types of training do companies offer individuals entering this field? • Is graduate school recommended? Does the company encourage and pay for employees to pursue graduate degrees? • What work-related values are strongest in this type of work (security, high income, variety, independence)? • If your work were suddenly eliminated, what other types of employment would you consider based on your skill set? • What can you tell me about the employment outlook in your field? How much demand is there for people in this occupation? How rapidly is the field growing? Can you estimate the future of this field? • What obligations does your employer place on you that extend outside of the typical workweek? • What social obligations go along with a job in your occupation? • What are the salary ranges for various levels in this field? Is there a salary ceiling? • What are the major rewards aside from extrinsic rewards (i.e., salary, bonuses, fringe benefits, travel, etc.)? • Does your work relate to any experiences or studies you pursued in college? • How well did your college experience prepare you for this job? • What course work is most valuable to you in your work? What would you recommend for me? • How important are grades/GPA for obtaining a job in this field? • What abilities or personal qualities do you believe contribute most to success in this field/job? • What are the typical entry-level job titles and functions? What entry-level jobs are best for learning as much as possible? • Are there any written materials you suggest I read? Which professional journals and organizations would help me learn more about this field? • What kinds of experiences, paid or unpaid, would you encourage for anyone pursuing a career in this field? • Do you have any special words of warning or encouragement as a result of your experience? • What was your path to your current job? • What is a typical day for you like? • What advice would you have for someone looking to enter this career? • What is the best way to find out about opportunities in your field? • How did you become interested in your field? Why did you choose this profession? • Are part-time jobs or internships available? • Is there anyone else you would recommend I speak to? May I use your name when contacting him/her? • If you could go back in time, what would you have done differently in your career path? • What is your opinion of my work and educational background and/or resumé? Do you see any problem areas?

Interview to Success What to Do Before, During, and After an Interview Preparing thoroughly for your interview will better enable you to effectively present yourself and your qualifications as they relate to the position for which you are interviewing.

BEFORE:

You will want to have a professional-sounding message on your answering machine and/or voicemail. Know who you will be interviewing with; the employer should provide you with this information beforehand. But in case they don’t, make sure to ask. If traveling to a far location is involved in attending this interview, ask the employer if you are expected to make these travel arrangements yourself or if the company will arrange this. If you are expected to make the arrangements, ask if you should save the receipts of the costs involved for any level of reimbursement. Know Yourself Some people are so concerned with researching the company/organization they are interviewing with that they forget to research themselves. Interviewees should identify and keep in mind their experience, knowledge, skills, accomplishments, strengths and weaknesses. They should do this in order to be prepared for interview questions and to “sell” themselves” to the interviewer. Review the knowledge, skills and abilities required for this position (from the job description) and how your qualities match them. You can also ask yourself the following questions: Are your interests consistent with the general career area and this specific job? What are your employable skills and how do they correspond with this position? Is this opportunity compatible with your work values? How does this position fit into your long-term goals? Review your resumé so that you have its information in your mind, in case resumé information is brought up in your interview.

The Interview

Know the Organization Knowledge of the organization, its products or services, locations, and needs is essential and expected. Look up the company’s website, LinkedIn page (if it exists), and run a Google News search to look up any new information. You can also follow the company on social media (e.g., LinkedIn, Facebook, Twitter).

Suggested information to find out about the organization/company • Who owns the company • How long it has been operating • Who are its competitors • How the company has changed over time • The latest news about it • What type of work the company does • How many offices it has and where they are located

Interview to Success Thorough preparation will strengthen your self-confidence and will demonstrate sincere interest in the job. A lack of knowledge of the organization will lessen your chances of being hired. Well in advance of the interview, you should prepare questions to ask and think about what to observe during your interview visit. In addition, you may want to talk with an alumnus who works for the employer and/or faculty and The Career Center staff members who may be familiar with the organization. It is helpful to commute to the location of your interview in advance in the method (public transportation or vehicle) you anticipate taking the day of the interview, so you can see how the commute will be like and how long it will take. This will ensure that you make it to your interview in a timely fashion. Practice Your Interview Skills Strive to become as articulate and natural in your interview presentation as possible. It is also important to remember that your interviewing skills will improve quickly with practice. Try to anticipate what types of questions you will receive in the interview, and prepare possible answers. Don’t try to memorize answers; instead, prepare a mental outline to follow when responding to the questions. You can develop possible questions by reviewing the job posting to see what skills, qualifications, and responsibilities the employer is looking for. You can also look over the Types of Interview Questions section starting on page 74. Take advantage of a “mock interview” at The Career Center by making an appointment at 516-463-6060. You can even tailor the mock interview for the position you are being interviewed for or applying to by letting The Career Center know in advance. THE DAY OF: Dress Appropriately When you are neatly groomed and appropriately dressed, you create a favorable impression. Do not wear jeans, sweatpants, T-shirts, shorts, or casual shoes like sandals. Interviewees (both male and female) should wear a suit. Men: • Fresh shave • No earrings • Clean nails • Clean/polished shoes

The Interview

Women: • Suit with jacket and skirt or slacks; no dresses • High heels should not be too high; shoes should look clean and polished. • Neutral color nail polish (if wearing) • Simple and natural makeup • One set of earrings • Avoid distracting jewelry, bright nail polish, too much make-up and perfume/cologne.

Interview to Success Be Punctual • Never be late for an interview! Try to arrive 10-15 minutes early to allow time to check your appearance, collect your thoughts, etc. • If for some reason you will be late, be certain to call ahead. • One way to help you arrive on time is to investigate parking and visit the interview site in advance of the appointment to be sure you know how to get there. • When you arrive for your interview, greet the employer’s receptionist or secretary courteously and with respect. • First impressions really count! Make a Good First Impression • Your first impression starts from the moment you walk into the office of the location you are interviewing at. • Turn off your cellphone before you enter the office, or at least put it on silent. • Do not bring any food or beverages with you. • Be courteous to the employee at the waiting room or lobby of the company, as well as your interviewer. • The introductions between you and your interviewer are important in getting the interview started on a positive note. • Greet your interviewer with a smile, a firm handshake and make eye contact. • The interview will generally begin with a social comment about the weather or such to put you at ease. Expect it and react in a normal, cordial fashion. What to Bring • Always carry extra copies of your resumé to the interview. • If you have updated your resumé for the specific job for which you are interviewing, carry along the revised version and give it to the employer. • If appropriate (as in the case of advertising, journalism, art, or education), bring a portfolio containing samples or illustrations of your work. • It is also a good idea to carry a printed copy of your references, which indicates names, titles, addresses, telephone numbers, and email addresses. • You can also bring a notepad to take notes about the interview afterward and a written or typed list of former employers in case you have to fill out an application. • The list of former employers could include the employers’ names, addresses, phone numbers and names of supervisors. • You can also bring a “cheat sheet” that has the name(s) and position(s) of your interviewer(s), basic information about the company/organization (e.g., products they sell), and questions to ask. Make sure to not look too much at your “cheat sheet” during the interview.

The Interview

DURING:

Once you sit down for the interview, sit up straight but relaxed. Be aware of any nervous gestures like tapping your foot or nervous facial expressions. While interviewing, maintain eye contact with the interviewer. Do not look away from the interviewer or get distracted. Be sure to note your interviewer’s name and use it during the interview. Speak clearly. Try to avoid long-winded answers. Do not put anything on the interview’s desk.

Interview to Success Be Enthusiastic and Authentic Besides being well prepared, don’t underestimate the importance of being enthusiastic. Highlight your qualifications and potential. Remember, the number one objective during an interview is to convince the potential employer that you are the right fit for the job. Be confident in yourself. It is very important to be yourself. Don’t try to give the answer you think the interviewer wants to hear. Your objectives are to carefully articulate your points and alleviate any reservations the employer may have about your suitability for employment. BE YOURSELF AND FOCUS ON YOUR POSITIVE QUALITIES. If there are periods in your past that are difficult to explain, do not dwell on them. Respond to the interviewer’s inquiries honestly, and indicate what you have learned from your mistakes. Take responsibility for your past actions and do not blame others. If something in your past is indicative of poor judgment, try to give examples of more recent things you have done that indicate good judgment. Ask Questions You must be prepared to ask questions during the interviewing process. Many applicants mistakenly believe that they are evaluated solely on their response to interviewers’ questions. In reality, candidates are also evaluated on the basis of the questions they ask during employment interviews. Your questions should reflect a sincere interest in the organization and an awareness of the employer’s needs and how you can fulfill them. You can expect to ask at least 1-2 questions about the company or position, usually at the end of the interview. Some questions may pop up during the interview. Examples of questions to ask an interviewer are on page 74.

Mistakes to Avoid • Questions relating to salary and benefits should normally be avoided during initial screening interviews. Rather, these types of questions should be raised when the job offer is made – after you and the employer have developed a greater degree of mutual interest. Don’t scare off an interviewer by appearing overly concerned about salary, benefits, vacation time, etc. • Avoid asking questions that are adequately covered on their website and/or recruiting literature most companies provide. It is fine to ask for clarification on information provided, but do not give the interviewer the impression that you have not done your own research prior to the interview. • If the interviewer appears pressed for time, do not prolong the interview by trying to fit in all your questions. There will probably be time to ask further questions during subsequent interviews and before you will need to respond to an offer of employment. • Do not refuse a job during an interview. Even if you decide during the interview that the job is not a good fit for you, give yourself time to reflect on the information you received in the interview and then contact the employer if you ultimately decide to take yourself out of the running for the position.

The Interview

• Do not make negative comments about previous employers.

Interview to Success Most interviewers will conclude the interview by indicating when you can expect to receive further word on your status as an applicant. However, if the interviewer does not volunteer this information, be certain to ask. This will help you to follow up on interviews within a reasonable time frame. At the end of the interview, ask the interviewer for a business card and keep it handy for future reference. Make sure to also restate your interest in the position. If the employer does not have a business card, write down his or her full name, title, address, phone number, and email address for your records immediately after the interview. If you are in a group interview, try to get the business cards of all the interviewers or at least the contact information of the main interviewer. Depending on the type of organization, you may be taken on an office tour. Usually an employment manager or plant manager will conduct the tour and, while it is normally a relaxed time, you should be aware that you are still being evaluated. Applications Almost every employer will ask you to complete an employment application. It is critical that you fully complete the application and answer each question honestly and sign the end of the application. In many cases, that application becomes a legal document and it is important that you answer each question truthfully. In many cases, that application is used for background checks for your previous employment, your education, and often times, a criminal, driving or credit check. Make sure to have the contact information of previous employers (including the name of the supervisors at those positions) handy.

AFTER: Review the Interview You may take notes following the interview, particularly about your impressions and any requests the employer makes that need your action. Do not take notes during the interview; devote your attention to the interviewer. It is generally best to refrain from referring to notes during the interview.

The Interview

Immediately following your interview, take some time to evaluate your performance. Each interview should be a learning opportunity. You will find that the more you interview, the better you become at effectively presenting your career interests and qualifications to employers. However, if you consistently do not get calls for a second interview, consider the following:

• Have you set realistic job goals for yourself? • Do you need to do your pre-interview research more thoroughly? • Are you presenting yourself in the best possible manner? • Does your resumé reflect your career interests and support your claims? • Does your resumé represent the real you? • Are you conveying an enthusiastic, well-informed interest in the position and an eagerness to learn? Make sure to keep track of the jobs you apply to and interviews you go to, so you can refer to your notes when you are contacted by an employer you applied to.

Interview to Success Follow-Up It is highly recommended that you send a letter of thanks to the primary contact person and possibly to other individuals you meet during the visit and interviews. This is a common courtesy and will certainly make you stand out above an average candidate. It is best to send this correspondence 24-48 hours after your interview. (More information on this is on page 59.) Most employers will let you know what the next stages of the interviewing process are and when you can expect to hear from someone in the organization. If you do not hear from anyone a week past the interview, you should contact the employer to check on your status.

The Interview 73

Types of Interview Questions

The Interview

SAMPLE QUESTIONS TO ASK THE INTERVIEWER(S)

• What qualities are you looking for in your new employees? • Could you describe a typical first-year assignment? • Will there be training provided? If so, what type? Could you tell me about your initial and future training programs? • Do you have in-house professional development seminars? If so, what topics are typically covered? • What are some of the typical career paths followed by others who have been in this position? • How is an employee evaluated and promoted? • How will my performance be evaluated if I were to be hired as an employee? How often will this evaluation occur? • What are the opportunities for personal growth? • What is the retention rate of individuals in the position for which I am interviewing? • What are the most challenging facets of the position? • What are your expectations for new employees? • What is the overall structure of the department where the position is located? • What is the work environment like? • How often can I expect to relocate during the initial years of employment with your company? • What are the organization’s plans for future growth? • Is the organization stable and financially sound? • What assurance about employment stability can I expect? • Is it company policy to promote from within? • What is the work history of your top management? • What distinguishes your firm from its competitors? • What industry-wide trends are likely to affect your organization? • How would you describe your corporation’s personality and management style? • How is the work environment affected by the company’s management style? • If you were to name three values this organization represents, what would they be? • Why did you join and stay with the firm? • What do you like about working for this organization? • How would you describe the culture of the company? • What are some of the challenges facing the company/organization currently? • Who will I report to? Who will be my direct supervisor? • Are there opportunities for professional development? • May I contact you if I have any further questions? (This should not be the first question you ask) • What would you say are the top qualities that someone needs to do this job well? • What improvements or changes do you hope the new candidate will bring to this position? • Are there any concerns you have that may lead to think that I would not be a good fit for this position? • Who would make the ideal candidate for this position? • How will the work I’ll be doing contribute to the organization’s mission? • What is your vision for where the company/organization will be in X years? • What are the day-to-day responsibilities of this job? What is a typical day like for someone in this position? • What are some of the skills and abilities necessary for someone to succeed in this job? • What makes this a great place to work?

Types of Interview Questions COMMON INTERVIEW QUESTIONS AND POSSIBLE ANSWERS Tell me about yourself.

The answer to this question should not be a retelling of your whole life story. Focus on mentioning what you are studying in school, work experience, your accomplishments, your goals and why you are interested in the position. Employers ask this question to see whether or how you can be a good fit for the company/position.

What are your strengths?

Make sure to mention a strength you have and also give an example of how you have displayed this strength.

What are your weaknesses? Why should I hire you over other candidates?

Answer this question with a weakness that you are working on or have overcome. Do not choose an overly extreme weakness.

What do you know about our organization?

Make sure you research the organization you are interviewing with. For this question, you can give a brief summary of what you have learned about this organization and any questions you have based on this research.

What interests you about this specific position?

An ineffective answer for this question would be: “because I need a job.” Even though this may be the main reason why you are interviewing for a certain position, you want to show that you are not just applying to any position.

Mention what you can offer, and your unique qualifications to work there.

An effective response to this question would be to mention some of the job qualifications of this position from the job posting and describe how they relate to your skills and experience. You can more effectively answer by focusing on what interests you about the company/organization/product based on your research and how you can contribute as a potential employee.

What other employers are you interviewing with?

It’s usually a good idea to not say that this is the only job you are considering. This will make you marketable by showing that other employers are interested in hiring you and for future salary negotiations. You don’t have to mention the specific companies that you are interviewing with. You can say that you are exploring similar positions in the industry and why you are interested in this position.

The Interview

What interests you about our company/organization/product?

Types of Interview Questions What would be your ideal job?

Try to describe your ideal job as one that is related to the job you are interviewing for. Avoid answers about pay or time off.

How do you think a friend/former Answer how a former employer or professor would employer/professor would describe you by describing qualities that make you a describe you? great asset to a work environment.

Answer how a friend would describe you by mentioning personal qualities that are valuable in interacting with others, such as being a good listener.

For either type of question, give concrete examples from your prior experiences.

The Interview

What makes you qualified You can describe how your past experiences have led for this position? to this step of pursuing the position. Tell of past work/volunteer experiences, course work or accomplishments that have given you relevant experience.

How did you spend your vacations while in school?

An interviewer may ask this question to get some insight into your work ethic or interests. You can mention any work, classes or volunteering you did during your summer breaks from school.

What major problem have you encountered and how did you deal with it?

Similar to a â&#x20AC;&#x153;weaknessâ&#x20AC;? question, you want to describe how you have overcome this situation.

What do you do when people disagree with your ideas?

It is ok to admit that you have disagreed with others. It is not ok to discuss arguments or negative behavior. Remember to have a positive answer that includes how you compromised with the other person.

What do you like to do in your spare time?

Interviewers ask this question to get a sense of your personality and interests. You can be honest with describing what you do in your spare time; just make sure your answers are appropriate for a professional interview setting. You want to display your friendliness and personality, but also keep in mind that this is ultimately an interview.

Why are your grades low? Do they reflect your ability?

Make sure to point out how your grades are not a reflection of your abilities, what you have done to improve, and share relevant experiences that showcase your potential contributions to the position.

Types of Interview Questions OTHER COMMON INTERVIEW QUESTIONS • What kind of professors did you like?

• Do you work well under pressure? How do you handle it? • What have you done to show initiative and innovation? • What supervisory or leadership roles have you held?

• What are your most satisfying and disappointing experiences?

• What qualifications do you have that make you feel you would be successful? • What have you learned from some of the jobs you have held?

• What is not on your resumé that you think would make you a good candidate for this position? • What have you read recently?

• Why did you choose your major?

• In what school activities have you participated? Why? • Which school activities did you enjoy the most?

• What courses have you enjoyed the most? The least?

• If you were starting college all over again, what would you do differently?

• What are your long-range/short-range goals? How do you plan to achieve them? • What do you see yourself doing five years from now? • Why did you choose this career?

• If you were hiring a graduate for this position, what qualities would you look for? • Why did you select Hofstra University?

• What have you learned from your mistakes?

• What types of positions are you considering?

• In what ways have your college experiences prepared you for a career? • How do you determine success?

• In what ways do you think you can make a contribution to our organization? • What is your proudest accomplishment?

• In what kind of work environment are you most comfortable? • How do you work under pressure? • Are you willing to relocate?

• What motivates you to go the extra mile on a project or job? • What do you think makes a good leader?

• What do you know about our competitors?

• What qualifications do you have that make you think that you would be successful at this company?

The Interview

• Are you willing to travel?

Types of Interview Questions BEHAVIORAL QUESTIONS These questions may be given within a regular, in-person interview. Interviewers use behavioral questions to get real examples of your past performance in order to gain insight as to whether you will be successful in the position. Behavioral interview questions typically begin with: “Describe a situation in which you … ” or “Give me an example of a time when … ” Before beginning to interview candidates, employers typically identify key characteristics of the position (e.g., communication, leadership, teamwork) and then structure questions to elicit detailed responses aimed at determining whether candidates possess the desired characteristics. By thoroughly researching the employer and requesting a detailed job description, you can better anticipate both the key characteristics and the types of questions that might be asked. Answer these questions by focusing on experiences, accomplishments and skills you have that relate to the specific job for which you are interviewing. Think of examples from classes and school projects, activities, internships, athletic team participation, community service, hobbies, and/or work experiences. Wherever possible, provide a measurable result (e.g., increased donations by 10 percent over last year). Since some questions try to get at how you responded to negative situations, you’ll want to have one or two examples of negative experiences ready; however, make sure you provide examples with positive outcomes or instances in which you learned from the experience. Some interviewers will take notes during the interview; do not be surprised by this. A good way to structure your answers to these types of questions is to use The STAR Technique.

The STAR Technique

S = Situation T = Tasks Involved A = Action Taken R = Results

The Interview

This technique will give you the opportunity to express how you effectively dealt with a certain situation in a detailed manner.

Types of Interview Questions The STAR Technique in Action: INTERVIEW QUESTION: “Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.” INTERVIEWEE ANSWER: SITUATION:

During my winter break, I had a job working for a local Italian bakery.

TASKS INVOLVED:

On December 23, I noticed a lot of last-minute cookie orders being phoned in to be picked up on December 24. I saw my boss trying to respect how busy the staff was and how tired we all were from the holiday rush. On the other hand, he truly wanted to make sure his customers were satisfied.

ACTION TAKEN:

I am not someone who sits back; I pride myself on my work ethic. So, I saw this as an excellent time to jump in during the major rush and help make a difference. So I offered to stay late that night with some other staff so that we could continue to accept cookie orders to be picked up on December 24.

RESULTS:

We worked all night and prepared three times the amount of cookies in addition to the orders accepted. By the time the bakery closed the following day at 2 p.m., we had sold out of everything. My boss was thrilled that we not only filled all of our orders, but also had plenty of extra cookies for people to stop in and pick up at the last minute.

Don’t be surprised if the interviewer probes further for more depth or detail. Finally, be careful – if you tell a story that is anything but completely honest, your response will not hold up if the interviewer asks further questions.

The Interview 79

Types of Interview Questions Sample Behavioral Questions Try to use The STAR Technique when thinking of answers to these sample questions:

Motivation

• Describe a situation when you were able to have a positive influence on the actions of others. • Tell me about a time when you set a goal and were able to achieve it. • Give me an example of how you would motivate a coworker who was performing poorly on a team project.

Multitasking

• Tell me about a time when you have managed multiple tasks or projects at once. • Describe a situation where you faced problems handling more than one job at a time. • Is there any instance in which you forgot to do something that was assigned to you because of your other priorities?

Persuasion

• Describe a situation where you were able to use persuasion to successfully convince someone to see things your way. • Describe a time when you were able to convince a skeptical or resistant customer to purchase a project or utilize your services. • Have you ever had to persuade a group to accept a proposal or idea? How did you go about doing it? What was the result? • Tell me about a time when you had to convince someone in authority about your ideas. How did it work out? Planning and Organization • Describe how you handle sudden schedule interruptions. • Tell me about a time when you worked effectively under pressure. • Give me an example of when you were unable to complete a project on time.

The Interview

Decision Making • Give me an example of a time when you had to be quick in coming to a decision. • Describe a difficult decision you made in the past six months. What made it difficult? • Tell me about a time when you made a bad decision.

Leadership • Tell me about a time when you had difficulty getting others to accept your ideas. What was your approach? • Give me an example of your ability to build motivation in your coworkers, classmates, or other group members. • Describe the toughest group/individual that you had to work with. How did you handle it? Interpersonal Skills • Tell me about a time when you had to deal with a very upset customer or coworker. • Describe a situation in which you were able to effectively “read” another person and guide your actions by understanding their needs and values.

Types of Interview Questions Initiative

• Describe a situation when you had to go above and beyond the call of duty in order to get the job done. • Give me examples of projects/tasks you completed on your own. • Tell me about a time when you surmounted a major obstacle. • Describe an experience in which you showed initiative.

Communication

• Describe your most significant written document, report or presentation you had to complete. • Tell me about a situation when you had to speak up (be assertive) in order to get a point across. • Give me an example of a time when you had to use your presentation skills to influence someone’s opinion.

Teamwork

• Tell me about a team experience you found rewarding. • Describe a team experience you found disappointing. What could you have done to prevent this? • Tell me about a recent team project you worked on. • Describe a situation in which you and your partner were having trouble getting along with each other.

Time Management

• Explain a situation in which you assisted others in scheduling their tasks. • Tell me about an instance where you scheduled and completed an assigned task before the stipulated time. • How do you prioritize or plan your day? • Tell me an aspect of your time management that you most want to improve. • Tell me an instance when you had to readjust your schedule due to unforeseen circumstances.

Problem Solving

• Tell me about a time you were creative in solving a problem. • Describe an instance when you missed an obvious solution to a problem. • Describe a time you were not satisfied or pleased with your own performance. • Give me an example of a problem you faced on the job and how you solved it. • Tell me about a time when you tried to accomplish something and failed.

Creativity

Ethics

• What would you do if someone asked you to do something unethical?

The Interview

• Describe an experience in which you showed creativity. • Have you ever experienced a moment of inspiration or insight as part of a creative process? If yes, please describe such an experience. • What type of environment causes you to be more creative? Tell me a situation where your environment causes a creative experience. • Has there been any time when you received appreciation from your superiors for creativity and when?

How to Handle Improper or Illegal Interview Questions During an interview, you expect and are prepared to answer questions that relate to the job and how well your qualifications, skills and interests fit the position. Consequently, it can be very disconcerting to be asked an interview question about your private life, marriage or family plans, or related personal matters. Personal questions in interviews are at best improper, and at worst illegal in the United States. Questions about personal matters may not be illegal, but employers risk violating Equal Employment Opportunity laws by broaching certain topics, even in casual conversation. These laws prohibit employers from discriminating in hiring on the basis of race, color, religion, sex, national origin, ancestry, age or disability. However, laws do not specifically indicate questions that cannot be asked. Why Might an Employer Ask an Illegal Question? Employment laws have changed in recent years. Sometimes it is difficult for employers to keep up with new developments in this area. Some employers may not know it is unacceptable to ask certain questions. Also, some recruiters may not have received extensive training in personnel practices. Employers may have legitimate concerns about reliability, dependability, willingness to travel or relocate, but may not have been trained in how to address these issues through appropriate questions. It is expensive to hire and train a new employee, only to have him or her leave the job in a short time because of conflicts with personal or family responsibilities and obligations. Thus, employers legitimately want to reduce the likelihood of untimely turnover of new employees. While you may justifiably feel offended, frustrated or even angry when asked an illegal question, you do not want to overreact, especially if you are genuinely interested in the job. In fact, handling the issue in a professional manner will be a credit to you. How Should You Respond if You are Asked an Improper Question? An article by James M. Jenks in an issue of the college edition of the National Business Employment Weekly suggests three ways to respond when you feel the interviewer has asked an illegal question:

The Interview

You Can Refuse to Answer: Tell the employer you think the question is improper. Using this response may make you feel better, but chances are, you will not get the job. You Can Answer the Question Asked You Can Answer the Legitimate Concern of the Employer: Ignore the improper question itself, and respond instead to the concern underlying the question.

The third choice allows you to present yourself in a positive manner and control the way you answer the question. You might want to rephrase the question or simply ignore it and answer the issue behind the question. You can address an interviewer’s reservations directly, correct erroneous assumptions about the real issue of concern, and resolve it. For example, if an interviewer asked a male student, “How would you feel about working for a woman?” a good response would be: “I’ve worked effectively with both women and men on several projects. I would have no problem working for either as my supervisor.” This response reflects that you understand the employer’s concern from their point of view, and by relating your answer to job performance, you may be able to turn the question into a positive.

How to Handle Improper or Illegal Interview Questions Sample Improper Questions and Responses: Q: Are you planning to get married soon? (or, Do you have a serious boyfriend or girlfriend?) A: If you are concerned about my staying in the area or my ability to travel, I can assure you that I am looking forward to living in this area and travel has always been part of my job expectations. Q: What do your parents do? (Sometimes asked to find out how many contacts you might have for a sales job, typically in financial services.) A: Iâ&#x20AC;&#x2122;m not sure how this relates to this job. Can you explain? Q: Do you plan to have children? (Sometimes asked of women candidates) A: Regardless of whether I have children, my career will always be an important part of my life. Q: Where were you born? (Sometimes asked of international students) A: I am a permanent resident of the United States and have a legal permit to work. OR A: I have an F1 (or J1) visa and can obtain practical training experience before returning home. (The concern is about your work eligibility and you should respond to that concern.) Q: Have you ever been arrested other than for traffic violations? A: I have never done anything that would give your organization cause for concern about my honesty or personal integrity. (It is illegal to ask if you have been arrested. An individual might have been arrested, but not convicted of a crime. In some states, employers are allowed to ask if you have been convicted of any crime. If you were arrested for a minor charge, you might respond to the question assuming that the unstated concern is about your moral character.) If you feel these are sensitive areas for you, be prepared to answer them before you go into the interview. Make a list of possible responses and practice your answers so they will feel natural. Remember, an interview is not a casual conversation. Just because the interview may be winding up and the interviewer shares personal information with you, you are not obliged to reveal anything in your personal life to them. If an interviewer consistently asks improper questions, you might want to think twice about working for that organization. The Career Center staff would like to know if you experience what you consider to be illegal or improper questions during a campus interview. The Career Center certainly does not condone such conduct, so notifying us will allow us to pursue the matter with the employer.

The Interview

Although we have tried to highlight some common improper questions and appropriate responses, this information is not intended to cover all possible areas where illegal questions or discrimination might be an issue. If you need additional information about this subject, call The Career Center for an appointment with a career counselor.

Accepting the Job Offer

Tips for Accepting a Job Offer................... 86 Handling the Salary Issue........................... 86 Salary Discussions...................................... 87

Accepting the Job Offer

You got the job! Whatâ&#x20AC;&#x2122;s next? When you receive an offer of employment, it is important to review the offer, location in which you will be working, and the position itself. There are various topics to consider, including salary, benefits and, possibly, relocation.

Accepting the Job Offer Tips for Accepting a Job Offer

Once you accept an offer, you should withdraw from all other interviews. You should also inform the employers that you have applied to that you would like to withdraw yourself from consideration due to having found employment and thank them for the opportunity. It is important to maintain a professional demeanor because you never know when you may become in contact with an employer again. It is acceptable to take at least 24 hours to accept an offer. You should ask the employer when they would like a decision on your acceptance. You can let the employer know that you are interested in the position, but that you need some time to think the offer over. This is when you can think over the salary, benefits and other factors such as future salary growth, commute time and opportunities for advancement. Do not take too much time in making a decision. This will make you appear disinterested and you may lose out on the position to another candidate who gives his or her answer to the employer sooner. Negotiate Time of Decision • Never accept the offer on the spot - unless you are absolutely positive. Sample Responses • “I am very excited about this position, however I have several more interviews scheduled over the next few days...” or • “I would like an opportunity to discuss this with my family. Could I have until ______ to make a decision?”

Handling the Salary Issue

Accepting the Job Offer

You can investigate salary levels within your career field for similar positions. Suggested salary research websites may also be found online via The Career Center website (hofstra.edu/career), under the Job Search Resources tab. The Occupational Outlook Handbook, published by the U.S. Department of Labor, and the National Association of Colleges and Employers’ Salary Survey will prove helpful. Both are available at The Career Center.

Keep in mind that salary amounts are determined by factors such as the type of position, geographic location, the economy, your education, and your experience. Do not take salary at face value. There are employee benefits that companies/organizations offer such as health care premiums, retirement contributions, time off, bonuses, and compensation for training or degree courses. Have an appropriate salary range in mind based on your research prior to the interview, but don’t get so bogged down on the salary issue that you give the employer the impression that you are more interested in salary than the opportunity at hand. Normally, there will be sufficient time to negotiate salary after the employment offer has been made.

Accepting the Job Offer Salary Discussions

It is normally best to let employers take the initiative in bringing up the subject of salary. However, as mentioned earlier, you should research the field to find out the salary range you can expect. If questioned about salary, it is advisable to avoid giving an exact figure. Rather, you should indicate a salary range, and your range should be based on research. Another option is to simply indicate that you trust that if an offer is made, it will be reflective of your qualifications and the salary structure in the industry. By researching the average salary range for someone in the position you have been offered, you will have some of the information needed to negotiate for a salary within that range. If you are seeking an entry-level position, you may have relatively little opportunity to negotiate your salary. Most employers, at least those of substantial size, have fairly standard salary packages for entry-level candidates. It is rare that these employers will deviate significantly from an established norm. However, some employers do include salary premiums for such things as previous internship or co-op experience, high academic achievement, etc. If in doubt about how the salary you are initially offered has been determined, simply ask the employer how the offer compares with offers being made to other entry-level candidates. This will open up an opportunity for you to mention any special “qualifiers” you may possess that may have been overlooked in the interviewing process. Also, ask when your performance and salary will be reviewed. It may well be that your salary will increase after you complete a formal or informal probationary period. In any case, if you engage in salary negotiations, strive for a “win-win” outcome and beware of the pitfalls of pushing too hard on the salary issue. How Do I Negotiate? Sample Responses (After a day or two of thought) • “After some research, I believe that the salary offer is a little low based upon my similar job responsibilities during my internship and proven leadership record. Is there anything that can be done to adjust this offer?” or • “I wanted to let you know that I have received an offer from one of your competitors for X dollars. I really was impressed with your firm and would like to come work for you. However, this other offer is quite attractive. Is there anything that can be done to match this other offer?”

Some organizations make their offers during the second interview, but most need several days to several weeks to decide on candidates. Thus, it is important to find out about the hiring timetable. If delays occur, you should not hesitate to contact the employer and check on your status.

Accepting the Job Offer

Keep in mind that an employer can increase the “value” of an offer to you in many ways, including a starting bonus, company car, commissions, an expense account, temporary housing during your move, moving expenses, interest-free loans, and others. You should also carefully evaluate the complete employee benefits package. Normally, employee benefit plans are described as part of the salary discussion, and literature detailing employee benefits is provided. In any case, be certain that you understand the benefits to which you would be entitled.

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