Our Commitment to Investors in People

Our commitment to Investors in People, Leaders in Diversity and Disability confident

At Steps to Work we pride ourselves in being an employer who demonstrates fairness, equality, excellent communication and supports its employees in their development.

This year we have been working towards becoming a Disability Confident Leader and later this year we will be re-assessed against the Investors in People and the Leaders in Diversity Standards.

As part of our work towards these standards we regularly undertake surveys with the staff.

Quotes from staff in the last survey in October 2017 were:

I am very happy with my job role, I enjoy helping people and get great satisfaction from seeing the customers do well from the initial assistance they receive from us.

I still believe in STW and all it stands for and am proud to work for the company.

STW gave me a chance, support and training and they provide this service for anyone who comes across our door.

We have invested heavily this year in training up four members of our team to become Mental Health First Aid Instructors.

These members of staff are now training up their colleagues in Mental Health First Aid and providing support and advice to their colleagues too.

This has been a very beneficial exercise in developing the staff and helping them to gain the skills and knowledge to provide excellent customer service to our participants.

The above accreditations are beneficial to Steps to Work because not only do they support our bids/tenders for contracts, but they also help us to assess our practices on a continual basis and constantly strive to improve.