University Services

Academic Advising Center - offers full-time and part-time undergraduate students an opportunity to discuss academic progress, policies, procedures, and degree requirements. The Academic Advising Center is located in Room 215 of Holy Family Hall.

Academic Support Services – The Center for Academic Enhancement offers diverse services designed to meet the learning needs of students at all levels of achievement, addressing programs of study from developmental to honors courses. It is the goal of the Center to help students improve skills and achieve greater academic success, and to encourage them to take full advantage of the learning experience. The Center is located on the second floor of the University Library and in Room 135 at the Newtown site.

Bookstore – The Bookstore offers new, used or rentable textbooks required and/or recommended by instructors for class. A selection of trade books in related academic disciplines is also available for purchase. Special orders for books can also be processed at any time. A full line of school supplies, University-imprinted clothing and gifts, and numerous other items are available. The Bookstore honors Visa, MasterCard, Discover, and American Express credit cards, as well as Barnes & Noble gift cards. During the first two weeks of each semester and for the beginning of each summer session, the store has extended hours of operation. Books can also be ordered online at www.holyfamily.bncollege. com. Please call 267-341-3657 for further information.

Campus Ministry – Liturgies, prayer services, scripture readings, retreats, and social justice activities invite the involvement of all students. Those interested should contact the Director of Campus Ministry in the Campus Center, Room 224, during regular office hours or by appointment at 267-341-3261.

Career Development Center – includes Experiential Learning/Internship services to those seeking internship opportunities. The department also provides services to those students seeking information about career direction and long-term, meaningful employment within their field of study. The Career Development Center holds workshops on jobsearching techniques, resume writing, and interviewing. The Career Development Center is open 8:00am to 4:00pm, Monday Through Friday, and is located on the second floor of the Campus Center.

Counseling Services – Counseling Services include individual, couples, and small group counseling, relaxation training and stress management, alcohol and other drug assessments, crisis intervention, support groups, educational programs on a variety of mental health and wellness issues, and referrals to local treatment providers and support services. The Center, located in Room 202 and 204 in the Campus Center, is open Monday through Friday on the Philadelphia Campus and by appointment at the Newtown site. Students may make appointments by contacting the Counseling Center via email at counselingcenter@ holyfamily.edu, or by reaching out to the Director at 267-341-3232. Hours of operation are 9:00 am to 5:00 pm, Monday through Friday. All information shared with the Counseling Center staff is completely confidential with no out-of-pocket expense. The Counseling Center is available to respond to after-hours mental health crisis or emergencies as appropriate and may be reached through Public Safety at 267-341-3333.

Additional information may be found in the Student Handbook, located at//www.holyfamily.edu/current-students/student-resources/student-handbook, or the Wellness Services website, www.holyfamily.edu/current-students/student-resources/wellness-services.

Dean of Students – The Office of the Dean of Students strives to help students in their journey to reaching their full potential inside and outside the classroom. We support students through holistic wellness services and opportunities, promote accountability and responsibility in the Office for Student Conduct, and assure equitability and accessibility throughout campus and in the classroom. The Office facilitates the Campus Assessment, Response, and Evaluation (CARE) Team which receives reports of concerning or threatening student behavior that have the potential to lead to targeted violence. The Dean of Students provides support to faculty and staff within each college as they work with their students on college-specific issues.

disAbility Services – An office to facilitate reasonable accommodations for otherwise qualified students with documented disabilities is located in the Campus Center, Room 206. To contact Disability Services, email disabilityservices@holyfamily.edu or call 267341-3231. Students with disabilities (e.g., physical, learning, psychological, ADHD, etc.) who intend to seek accommodations in accordance with the Americans with Disabilities Act of 1990 (ADA) and or Section 504 of the Rehabilitation Act 1973 should contact the Disability Services Office ideally, before the start of each semester to review the process for obtaining accommodations. Mid-semester requests may delay the provision of some accommodations. The process includes submission of necessary documentation, including provider verification from a qualified professional that supports need of an accommodation. Once documentation is received, the process for providing accommodations may take up to a few weeks. Effort is made to review documentation in a timely manner. Guidelines for documentation are available at www.holyfamily.edu/current-students/studentresources/wellness-services/disability-services.

Dining Services – Tiger Café and Cub Café The Tiger Café is located in the Campus Center and offers complete hot meals, a salad bar, cold cut sandwiches, soups, snacks, beverages, and desserts. A brunch is available on weekends.

The Cub Café is located in the ETC building and offers light grab-and-go meals, snacks, and beverages. For more information regarding hours of operation, please check the website at Dining Services.

Health Services – Health Services is located in Stevenson Lane Residence Hall and open daily, 8:00am – 4:00pm, to provide first aid, health screenings, counseling, referrals, and health insurance information. The Director of Health Services may be contacted during the day at 267-341-3262. Appointments are required. More information is available on the Wellness website, www.holyfamily.edu/current-students/student-resources/wellnessservices.

International Affairs Office – The International Affairs Office (IAO) provides advisement on immigration regulations and procedures. The IAO assists students and scholars (F-1 and J-1 status) with regulations for non-immigrant status which include but are not limited to visa guidance, employment authorization, travel guidance, employment authorization, travel guidance and procedures, school transfers, Social Security applications, and extension of stay issues. Information regarding non-immigrant status may be obtained through the International Affairs Office, Room 225, Holy Family Hall or by calling 267-341-3469.

J-1/J-2 Visa – Exchange Visitors Program – The Exchange Visitors’ Program is administered by the United States Department of State and is used to bring international visitors to the United States. The University is authorized to sponsor international visitors in the following categories: professor, research scholar, short term scholar, and student. International visitors in these categories are eligible for the J-1 Visa, and dependents of J-1 Visa holders are eligible for the J-2 Visa. The Exchange Visitor Program and its J-1 Visa are distinguished by their underlying philosophy of educational understanding. Information concerning the Exchange Visitor Program may be obtained through the International Affairs Office, Room 225, Holy Family Hall, or by calling 267-341-3469.

Office for Equity and Inclusion exists to encourage inclusive excellence, educate the University and community, and examine the systems, policies, and processes at Holy Family University to ensure all persons across the spectrum of identity experience an equitable, accessible, and vibrant community in which to learn, work, and live. The Office for Equity and Inclusion embraces a comprehensive and holistic view of equity, diversity, and identity-lending to the richness that is humanity and enhances the University vision of Family and our values of Respect. The Office extensively assists in the coordination and strategies of the University’s Title IX and Non-discrimination compliance efforts.

Office of Residence Life – Holy Family University extends the learning experience beyond the classroom to create a holistic education that fosters a student’s personal development. The University provides various residential housing experiences to help guide students through their own personal development within a supportive community.

Office of Student Success – The Office is designed to be a space for students to find comfort, locate support resources, address any challenges they experience, and receive helpful coaching through their college experience. The Office offers individual student success appointments. Students access our Services for coaching in the following areas: time management, assignment tracking, motivation, focus, procrastination, communication assistance, resource referrals, understanding course/assignment directions, and if they just aren’t sure where to go or what to do.

Parking and Identification – Students must register their cars to obtain a parking permit, as well as obtain an official student identification card during their first semester at Holy Family University. Parking permits may be obtained at the Public Safety Command Center in the Campus Center, Philadelphia Campus, or at the reception desk of the Newtown site.

Public Safety and Security – The University offers 24-hour security coverage. Security officers may be reached through using the emergency telephones located on the parking lots and in each building or by dialing 267-341-3333. Call 267-341- 4011 at the Newtown site.

Student Engagement Office – The Office for Student Engagement is responsible for developing campus programming at Holy Family University. The programs sponsored by the Student Engagement Office provide opportunities for students to develop their leadership skills outside the classroom. The Office for Student Engagement also fosters an environment for physical, mental, emotional, social, and spiritual growth, based on the University’s core values of family, respect, service and responsibility, learning, integrity, and vision.

Students’ ID cards may be obtained in Room 105 of the Education and Technology Center, Philadelphia Campus, or at the reception desk of the Newtown site. ID cards are necessary for building access, the use of the Library, LRC, and sports facilities, and must be carried while students are on campus. There is no charge for the initial card; however, the cost of replacing a lost ID is $10, payable at the time of photographing. A $10 late fee is also charged for IDs taken three weeks after the start of classes.

Title IX Office – The Title IX Coordinator oversees the University’s process in regard to review, investigation, and resolution of reports of sexual misconduct, and coordinates compliance with federal, state, and local law. The Title IX Office is available to advise any individual, including a complainant, a respondent, or a third party, about the courses of action available at the University, both informally and formally, to provide assistance to any University community member regarding how to respond appropriately to reports of sexual misconduct, and to review appropriate University policy to ensure institutional compliance. The Title IX Coordinator is responsible for education and prevention efforts for the University and coordinates the full compliance with all requirements as outlined by civil rights law. The Title IX Office is also responsible for assisting students in all reports of discrimination or harassment. The Title IX Coordinator is available at titleix@holyfamily.edu and 267-3413204, and the office is located in Campus Center second floor.