VOL.25 NO. 3
H
O
M
E
THE MAGAZINE OF THE CANADIAN HOME BUILDERS’ ASSOCIATION
ANNUAL RENOVATION ISSUE R2000 Turns 30 Deck Talk: New Products & Working Tips Top 10 Kitchen & Bathroom Trends A Look at Canada’s East Coast Housing & Renovation Market
Canada Post Contract #40065212
Renovating for Accessibility
Visit us online at HomeBuilderCanada.com
May 2012
andrew payzant Home Owner Lower Sackville, NS
Home owners Help build successful relationsHips. In more than 500 communities across Canada, independent Home Hardware Building Centre and Home Building Centre Owners help build houses and lasting relationships. For Andrew Payzant and his staff at Payzant Home Hardware Building Centre in Lower Sackville, Nova Scotia, that includes a relationship with Jim Slaunwhite of WCH Builders that has thrived since 1990. From working with Jim to build one house to constructing as many as twenty homes per year, Andrew and his dedicated staf f provide WCH Builders with the essential value and support that helps Jim build his business. With massive buying power, job site deliveries, credit ser vices, Top Notch Rewards, project packages and home and cottage plans, independent Home Owners are positioned to help home builders succeed – year after year.
contents
9
Columns
ECONOMICS: A Wild Ride for Residential Renovation
10
Building Science
12
Community Development
14
Customer Satisfaction
16
Expert Opinion
38
Tool Talk
Departments 6
14
News
CUSTOMER SATISFACTION: Renovating the Customer Experience
Association 8 35
CHBA Report Industry News
Calendar 42 42
18
Customer satisfaction research for Canadian renovators brings to light some common complaints from renovation customers.
Renovation 40 42
Recession, stimulus funding, changes in federal insured loan insurance rules, commodity price roller-coaster, a slow economic recovery: It has been a wild ride for the residential renovation sector over the past few years.
ShireBrook Developments Inc.
Economics 9
Advertisers Index
RENOVATOR PROFILE Four Atlantic province renovators talk about the challenges and opportunities facing professional renovators on Canada’s east coast.
Products 43
VOL. 25 NO.3
H
O
26 M
E
R-2000: Thirty Years of Leadership
May 2012
R-2000 turns 30 this year. As the updated 2012 R-2000 Standard is about to be implemented on July 1, 2012, it is only fitting that this should also be Canada Day.
THE MAGAZINE OF THE CANADIAN HOME BUILDERS’ ASSOCIATION
ANNUAL RENOVATION ISSUE R2000 Turns 30 Deck Talk: New Products & Working Tips Top 10 Kitchen & Bathroom Trends A Look at Canada’s East Coast Housing & Renovation Market
28
Renovating for Accessibility
DECK TALK: New Products and Working Tips Canada Post Contract #40065212
Jon Eakes shares new products and working tips for building the perfect deck. Visit us online at HomeBuilderCanada.com
38
32
HOT or NOT?: Top 10 Kitchen & Bath Trends
Home BUILDER Magazine is published by Work-4 Projects Ltd. six times a year. Editorial/Advertising: 4819 St. Charles Boulevard, Pierrefonds, Quebec, Canada, H9H 3C7. Tel.: 514-620-2200, E-mail: homebuilder@work4.ca. Entire contents copyright May 2012 by Work-4 Projects Ltd. Reprints only by written permission. Opinions expressed are those of the authors or persons quoted and not necessarily those of the publisher or any other organization. The occasional appearance of photographs depicting safety violation does not represent an endorsement of the practice by the publisher or any other organization. Subscription rates in Canada: $30* a year, $50* for two years, $65* for three years. U.S. and foreign subscriptions payable in U.S. funds only. ISSN No. 0840-4348. Legal deposit — The National Library of Canada and Bibliothèque et Archives Nationales du Québec, 2007. Canada Post Permit #0295647. *Plus applicable taxes. GST/HST registration #R105741383 • Date of mailing: May 2012
TOOL TALK: Innovative Thinking This month, resident expert Jon Eakes looks at some innovative new products that make life on the job just a little bit easier, safer and more secure.
National Kitchen & Bath Association member designers share 10 overall trends for kitchens and baths across the United States and Canada.
22
MARKET REPORT: Atlantic Provinces Find out what’s happening in the residential construction industry in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland and Labrador.
Master Lock
John Devai and Alex Jacko install vinyl windows in Montreal. Photo by Home BUILDER Magazine.
KraftMaid
COVER
Home BUILDER May/June 2012
5
NEWS
Reduce the Paper Burden with Electronic Records of Employment (ROEs) OTTAWA, Ont. — Whether you operate a large or small company,
the form, name an ROE Web administrator, called a Primary Officer (PO),
Electronic Records of Employment (ROEs) are secure, improve accu-
to manage the ROE Web account on behalf of the organization.
racy, reduce fraud, and enable quicker payments for EI claimants. ROE
2. Visit: The PO must visit a Service Canada Centre and provide two
Web allows employers and payroll service providers to create, amend,
pieces of identification (one with a photo) and the registration form.
view, print, and submit electronic ROEs online. Most importantly, going
3. Activate: Within 20 business days of submitting the forms, the PO will
electronic increases productivity and saves time, and eliminates the tire-
receive an activation code and instructions on how to activate the ROE
some task of filling in forms by hand. It also reduces the paper burden:
Web account.
C
no papers to fill in, mail out, or file and store. Follow these steps to get started: 1. Register: Complete and sign the registration form, which is available on the Service Canada website, www.servicecanada.gc.ca/roeweb. On
Incandescent Bulbs Going Out With a Bang ROSSLYN, Va. — It appears the impending
Construction in Canada Enters Second Decade of Strong Growth OTTAWA, Ont. — According to a new forecast of labour supply
phase-out of incandescent bulbs may be influencing buying habits. Two National Electrical Manufacturers Association (NEMA) indexes on lamp shipments in the U.S. released in March may
and demand, Construction Looking Forward, 2012-2020 Key Highlights,
speak volumes about consumer psychology. Ship-
published by the Construction Sector Council (CSC), Canada will need
ments of CFLs decreased by 6.6 percent in 2011 compared
an estimated 319,000 new construction workers from 2012 to 2020 to
to 2010. Conversely, incandescent lamp shipments rose 16.4 percent
keep pace with increased construction demand and to compensate for
during 2011. A preponderance—62.1 per cent—of the increase over 2010
an estimated 219,000 retirements. This means that construction will
occurred during Q4. As for the combined incandescent-CFL market in
need to replace more than 20 per cent of its current workforce over the
2011, incandescent lamps increased its market share to 82.8 percent. In Canada, it will become illegal to import inefficient incandescent
next decade. According to the forecast report, the national construction labour
lighting across the country effective January 1, 2014. Also in 2014, energy
force is estimated to rise by 100,000 workers between 2012 and 2020 to
efficiency levels will be increased for 100- and 75-watt light bulbs, with
meet demand associated with increased construction activity. Much of
higher levels expected for 60- and 40-watt bulbs by the end of that year.
the expansion will be driven by major projects in non-residential con-
The 2014 implementation date was set to “allow for innovations in
struction. With the exception of a few provinces, residential construction
technology” and to improve recycling options for new energy-efficient
markets continue to recover at a slower pace compared to previous peak
bulbs, which last far longer and use less electricity than incandescent
levels of activity and employment.
bulbs, but contain mercury, and will give federal and provincial govern-
Regionally, Prince Edward Island, Ontario, Manitoba, Alberta and British Columbia follow the overall national pattern of recovery and
ments time to come up with a “better approach” for disposing of compact fluorescents.
C
expansion across the outlook period. Employment in some regions grows as much as 20 per cent from 2012 to 2020. Saskatchewan and Newfoundland and Labrador report very strong employment growth, and at peak times, major resource projects exhaust the available work-
“Tufdek, you won’t BELIEVE its vinyl”
force for some skilled trades and occupations in these provinces. Quebec, New Brunswick and Nova Scotia report more moderate year-to-year changes in total construction employment.
C
The Magazine of the Canadian Home Builders’ Association Vol. 25 No. 3 May/June 2012 Publisher Nachmi Artzy pub@work4.ca
A W O R K - 4 P R O J E C T S LT D . P U B L I C AT I O N
Contributors: M.M. Armstrong Tim Bailey Jon Eakes Fanis Grammenos Frances Jewett Jesse Klimitz Peter Norman Gary Sharp
6
Production Manager Kelvin Chan production@ homebuildercanada.com Sales Coordinator Polly Ma coordinator@work4.ca Accounting Patricia Fleurent accounting@work4.ca Circulation Manager mail@work4.ca
Home BUILDER May/June 2012
Editor Judy Penz Sheluk editor@work4.ca Published by Work-4 Projects Ltd. Advertising/Editorial: 4819 St. Charles Blvd. Pierrefonds, Quebec Canada, H9H 3C7 Phone: 514-620-2200 www.homebuildercanada.com
We’re looking for dealers. If you simply want the best call 1.877.860.9333 or look us up on the web at Tufdek.com.
CHANGE IS
Building
Confidence Keep your project on time and on budget with JELD-WEN Windows and Doors. With superior customer service, industry-leading warranties and some of the most environmentally friendly products on the market, you’ll be building confidence as you build homes. For the products and support you deserve, choose the reliability of JELD-WEN Windows and Doors. For more information or to find a dealer near you visit www.jeld-wen.ca.
association
Nine ‘Discovery Homes’ in Sudbury Incorporate LEEP TAP SUDBURY, Ont. — A select group of Sudbury area home builders—
forms and under-slab insulation.
Monkhouse Homes, Dalron Homes, Noront Design & Drafting, J.
The innovative selections are the culmination of Natural Resources
Robert Construction and Principle Contracting—have taken energy
Canada’s Local Energy Efficiency Partnership (LEEP) next-generation
efficiency to the next level by building nine new ‘Discovery Homes’ in
technology identification and selection process. The LEEP project began
Sudbury. The homes incorporate a number of energy-efficient technolo-
over a year ago with the goal of helping home builders prepare for new
gies as part of a new Technology Adoption Pilot (TAP) coordinated by
2012 energy building code standards. It also aimed to meet the growing
EnerQuality Corporation. The Ontario Power Authority (OPA), Natural
expectations of home- buyers for more energy efficient homes.
Resources Canada, Enbridge Gas Distribution and Union Gas are contributing to the initiative.
Ontario Home Builders’ Associations in London, Sudbury, HamiltonHalton, Niagara and the Greater Toronto Area, have all embraced the
Technologies include solar ready, perimeter walls with 2” double-
LEEP and TAP initiatives. Funding for the LEEP and TAP initiative has
foil, triple-glazed windows, modulating furnace, high-efficiency water
been provided by Natural Resources Canada, the Ontario Power Author-
heater, drain water heat recovery, R60 attic, blown fibre glass, condens-
ity, Enbridge Gas Distribution, and Union Gas.
C
ing tankless water heater, ground source heat pump, insulated concrete
Bryan W. Tuckey Selected as BILD President and CEO TORONTO, Ont. — The Building Industry and Land Development
BILD engaged recruitment firm Odgers Berndtson
Association’s Board of Directors is pleased to announce the selection of
to launch an international search for a new President
Bryan W. Tuckey as President and CEO, effective May 22, 2012.
and CEO at the end of last year, following the sudden
Tuckey has a history of collaboration with BILD and the Ontario Home
passing of Stephen Dupuis in September 2011.
Builders’ Association (OHBA) through his past roles as York Region’s
The Board of Directors wishes to thank all BILD
Commissioner of Planning and Development Services, Acting Assistant
members for their continued support throughout this
Deputy Minister at the Ministry of Municipal Affairs and Housing and the
process and expresses gratitude to Joe Vaccaro,
Director of Community Planning at the City of Toronto and the former
OHBA COO, who stepped up and took on the additional role of BILD
City of North York. He has a broad skill set that will enable him to lead
Acting President over the last six months providing stability and conti-
and be the face of the Association, its members and staff.
nuity when it was most needed.
Bryan W. Tuckey
C
Want to build a greener, more sound-proof, energy-efficient, net-zero home?
Manufacturer locations across Canada 888.415.6449
8
Home BUILDER May/June 2012
logixicf.com
economics
A Wild Ride for Residential Renovation Recession, stimulus funding, changes in federal
existing home sales is a positive factor for renovation,
insured loan insurance rules, commodity price roller-
as each existing home sale, on average, generates
coaster, a slow economic recovery: It has been a wild
about $10,000 of incremental renovation spending
ride for the residential renovation sector over the past
(albeit down somewhat from close to $15,000 per sale
few years.
By Peter Norman
77 Home equity lines of credit (HELOCs) are the top
of residential alterations, improvements, conversions
method of borrowing for renovation work (followed
and repairs) is an important contributor to our economy.
by refinancing a mortgage and borrowing with unse-
All told, it is a $66 billion dollar industry and accounts
cured lines of credit). Estimates by Altus Group peg
for 56 per cent of all residential construction investment.
the amount of borrowing with HELOCs for renova-
The Tax Credit Delivered The buoyancy of the residential renovation sector in Canada, despite the deep recession and slow recovery
Each existing home sale, on average, generates about $10,000 of incremental renovation spending.
in the mid 2000s).
Residential renovation spending (defined as the sum
tions at about $5 billion per year. The recent changes to mortgage insurance rules in Canada tightening up on eligibility for HELOCs have likely had some modest dampening effect on renovation demand.
seen in other sectors, is in part thanks to the effects of
77 The underground economy continues to be a con-
the federal stimulus program. The Department of Finance
cern. According to the CHBA Pulse Survey conducted
recently released an analysis of the Homeowner Renova-
by Altus Group in early 2012, 39 per cent of CHBA
tion Tax Credit (HRTC), which was introduced in the 2009
renovator members cite the underground economy
federal budget as an emergency stimulus measure and
as a critical problem. Cash operators, who account for
expired in January 2010. What is the key conclusion? It
more than one-third of the market by some estimates,
provided strong short-term stimulus to the economy:
cost the government tax revenue and the industry in
77 Some 3 million homeowners took advantage of the
terms of quality control and unfair competition. Other
credit (about 1 in 3 owner-occupied households) and
major concerns by renovators expressed in the survey
received an average rebate of $700.
included increasing builder liability and shortages of
77 About $2.3 billion was paid out by the program (about 75% of what was originally set aside).
trades. 77 Due to the prevalence of borrowing related to residen-
77 Total residential renovation spending rose sharply
tial renovation work (whether through HELOCs, loans,
(18%) over the period the credit was offered (and
mortgage refinancing or other means) the level and
contributed to a strong annual showing of some 9.2%
direction of interest rates can play a significant role in
growth in 2010, as illustrated).
the forecast. Currently, interest rates remain excep-
Was it effective in its aim of stimulating incremen-
tionally low, and this has undoubtedly played a posi-
tal spending? Alterations spending alone rose some
tive role in terms of sustaining renovation demand.
$6.7 billion over the tax credit period. Using a “stretch”
Signals from the Bank of Canada suggest that short-
assumption that all the growth was stimulated by the
term rates will start to increase in late 2012 or early
program, a possible $3 in spending was generated for
2013, but conditions in the bond markets still signal
every $1 of HRTC.
that any rises in rates that may be in the offing over
Growth in the Reno Sector Back on Track
the next few years will be mild at best. The residential renovation sector is a key growth
The fears that the tax credit simply pulled spending
leader in the economy. The economy continues slowly
forward—and that the stimulus “wave” would result
to recover from the recent recession, but key drivers for
in painful “ebb”—only partly came true. The growth in
renovation spending are generally positive. Expect real
the renovation sector certainly slowed sharply after the
(after inflation) growth over the next few years to be in
cessation of the credit. On a quarterly basis, renovation
the 4 per cent range.
C
spending actually fell in each of the second, third and fourth quarters of 2010, although spending was still up
Residential Renovation Spending Back on Upward Track
by a modest 2.3 per cent for the year as a whole. And based on data from 2011, renovation spending appears to be back on track. Peter Norman is a member of the CHBA Economic Research Committee and is Chief Economist at Altus Group (formerly Clayton Research), the leading provider of independent real estate consulting and advisory services.
Key Drivers Going Forward On balance, key drivers of renovation spending going forward are mixed, and so growth over 2012 and into 2013 is expected to be modest but still short of the strong growth experienced in the years prior to the recession. 77 The relative buoyancy in recent months in terms of * Includes conversions and repairs; ** Adjusted for inflation. Source: Altus Group Economic Consulting based on Statistics Canada data
Home BUILDER May/June 2012
9
BUILDING SCIENCE
Update on CCHT Housing Research Since 1999, the Canadian Centre for Housing Technol-
loss of occupant comfort. A side-by-side comparison has
ogy (CCHT) has assessed innovative housing technolo-
already been conducted in cooling and heating seasons.
gies, supported manufacturers’ product research, and developed and provided performance information for builders and homeowners. Most of the research makes use of twin R-2000 research houses, which are identical in size, construction and orientation. Researchers compare the performance
By M.M. Armstrong
of an innovative product or technology in one house (called the test house) to the standard conditions maintained in the adjacent reference house. CCHT also fea-
Air-Source Heat Pump Water Heaters: Heat pump hot water systems heat water using energy taken from the air surrounding the equipment. The purpose of this project, using the twin-house facility, is to evaluate the performance of these systems and their impact on whole house energy consumption, including space heating and cooling loads. Assessment took place in the 2011-2012 heating season, and is planned for the 2012 cooling season.
tures a third building called the InfoCentre/FlexHouse. This article summarizes some recent CCHT projects.
Modulating Geo-Heat Pump: One CCHT twin house was retrofitted with a commercially available modern
Roof-Integrated Photovoltaics (PV): Since November 2010, NRC Construction researchers have been collaborating with NRCan to investigate the performance of innovative roof-integrated PV products. This project aims to quantify not only the energy production potential of roof-integrated PVs, but also to assess the performance of these products as roofing systems. A roof-integrated PV system was installed at the InfoCentre and monitored in 2011-2012. In NRC’s Dynamic Roof Testing Facility, air leakage, wind dynamics and water penetration tests were conducted as part of a durability evaluation. The results from these two research activities are being used to benchmark an energy simulation model so that it can be used to predict whole house energy performance at selected locations across Canada. Researchers hope that the outcome of this project will enable them to identify technical barriers to the adoption of this technology. Completion is planned for this year.
Mini-split system compressor (centre) installed at the CCHT Experimental House, pictured above a traditional ducted central air conditioner compressor.
Multi-Residence Smart Power System: The FlexHouse was retrofitted with a system capable of simulating a variety of realistic occupant-driven electrical loads, with the goal of demonstrating the operation of an energy management system, which was being installed and commissioned at time of writing. This is part of a project to explore integration issues of energy power systems, including power generation, storage, and management. Modulating Direct-Vent Wall Furnace: In February 2011, NRCan assessed the energy performance of a modulating propane-fired, direct-vent wall furnace system. The assessment included a five-week, side-by-side
variable-capacity ground source heat pump that can emulate the performance of a variety of commercially available designs, including full output, two or more output levels, and full variable operation. The heat pump made use of two of the existing vertical ground wells at CCHT. The energy performance of the heat pump was compared to a high-efficiency condensing gas furnace during the 2011-2012 heating season, and will be compared to a 13 SEER air conditioning system in the 2012 cooling season.
Central High-Efficiency Cold Climate Heat Pump: This year, the heating and cooling performance of a highefficiency central air source heat pump with an inverterdriven variable speed compressor will be assessed using the twin houses. The heat pump operation will be compared to a conventional heating and cooling system consisting of a condensing gas furnace (96% AFUE) and a 13 SEER central air conditioner. This design of heat pump employs the same, highly efficient technologies that can be found in mini-split heat pumps. Cooling performance will be assessed this summer. Heating performance testing and options for backup heating will be assessed this fall and winter. Future testing is planned for a centrally zoned version and possibly a hydronic heating version. FlexHouse Retrofit: CMHC is planning a renovation to the FlexHouse unit beginning this spring. The goal of the retrofit is to upgrade the FlexHouse design to demonstrate the latest in accessibility technologies. The renovation will also convert the FlexHouse unit into two separate dwellings to show how housing can adapt to evolving household needs and lifestyle changes.
comparison with a high-efficiency central furnace at the Marianne Armstrong is a Research Council Officer at NRC Construction. She can be reached at 613-991-0967, or marianne. armstrong@nrc-cnrc.gc.ca. Details about CCHT can be found at: http://www.ccht-cctr.gc.ca.
10 Home BUILDER May/June 2012
twin house facility.
CCHT is a partnership between the National Research Council of Canada, Natural Resources Canada’s Canmet-
Mini-Split Heat Pumps: NRCan is currently leading a project to verify modelling predictions that a mini-split zoned-heating system has the potential to produce energy savings, when compared to a central AC (cooling) and condensing-gas furnace (heating) system, without any
ENERGY, and Canada Mortgage and Housing Corporation. Additional funding for the various projects was provided by: The NRCan Office of Energy Research and Development (OERD), the NRCan Office of Energy Efficiency (OEE), the Gas Technology Institute U.S., and Mitsubishi.
© 2012 CertainTeed Corporation
Fibre Glass insulation batts with professional sound control quality.
CertainTeed’s Sustainable Insulation™ features the same sound control qualities as our commercial insulation. Excess noise is everywhere. It interrupts us while we’re relaxing and keeps us awake at night. And while you can’t always control the source of noise in a home, you can control its effects — with CertainTeed. CertainTeed’s Sustainable Insulation™adds the sounds of silence to any environment, effectively and affordably.
• certainteed.com/insulation 800-233-8990 800-233-8990 • certainteed.com/insulation http://blog.certainteed.com http://blog.certainteed.com ROOFING SIDING • • TRIM • DECKING • RAILING • FENCE • FOUNDATIONS ROOFING • SIDING • TRIM ••DECKING RAILING • FENCE • FOUNDATIONS GYPSUM • CEILINGS • INSULATION • PIPE GYPSUM • CEILINGS • INSULATION • PIPE
Community Development
Renovating Cities: One Block at a Time Just like buildings, cities need a good makeover once in a while. And the reasons are pretty much the same for both. Time has battered their infrastructure, which has either reached or surpassed its life expectancy. Also, during this life-cycle, new systems have emerged that do the job better and, sometimes, at lower cost. These two drivers, wear and tear and the new, efficient systems, would be sufficient reasons to start the By Fanis Grammenos
renewal phase. But there is an even more compelling reason— cultural change— and, with it, our own expectations and aspirations. Cultural change is not simply about
Examples of renewing the city block and street are increasing.
shifting music styles and dress codes. It is predominantly
Negotiated open space downtown—grounds for change.
about the way we do practically everything in the city.
of greenery, where conversation can extend beyond a
The way we shop, communicate, become informed,
hurried yelling of codified phrases. Unfortunately, tran-
do business, make friends, meet mates, entertain and
quility and green space are in gross undersupply in most
educate ourselves, and take care of children. In the last
city centres.
60 years cultural change that covers these activities has
The good news is that examples of renewing the city
been momentous and it demands that the city accom-
block and street are increasing. Typically, residential,
modate it.
office or hotel towers jut up from a common base of lower
Take the typical downtown bock and its surround-
buildings that include longitudinal or transverse “streets”
ing four streets, for example. It used to have buildings
or both. Usually, the structures occupy most of the block
arrayed in sequence, soldier-like, separating the private
but are no longer opaque to through movement; people
domain from the public realm; private life behind the
can traverse it in one or both directions, peacefully, safely
perimeter “wall,” public life on the street side. That’s the
at their own pace. This block permeability lessens the
model of the past, when streets were the spaces where
need for four-sided car access, opening up the possibility
people strolled, socialized, sold and bought wares and
for reclaiming at least one street for pedestrians.
struck business deals. The same block is now a walled
Land economics demand maximization of the build-
island surrounded by a moat of cars, buses and trucks, the
ing footprint. An outdoor space within the bounds of
result of our enjoyment for convenience: door-to-door
site requires creative thinking and a City willing to make
commuting, and errand running in the comfort, speed,
bold decisions for its citizens’ benefit. An uncommon
flexibility and privacy of a car.
example in Ottawa shows that an imaginative deal was
The City Block
necessary in order to create a most cherished outdoor space in the heart of a city. To turn part of the site to an
The city block can and has responded to this new
open, green space, the developer was given two road
urban cultural condition by reclaiming one of the sur-
lanes, one at each end of the block, for access and egress
rounding streets, or creating “streets” inside the block or
from the underground parking. Being on a hill slope, this
both. In some cases, an inside or outside “square” is also
200-foot-by-125-foot open space provided a natural set-
part of the response, completing the gamut of the public
ting for stepped, amphitheatric seating. Traffic suffered
realm functions that the contemporary street can no lon-
little from the change, access to parking was made non-
ger sustain. In other instances, the traditional hard corner
disruptive and the citizens got an unprecedented gift.
of the building recedes to become a street side court, an
Imagine the attraction of a downtown where many of its
added bonus for pedestrians. This set of responses syncs
blocks are treated in a similar way. The recipe is simple:
with quiet and concentration, hopefully in the presence
make city blocks permeable to people and selected streets impermeable to cars. Modern-day Paris owes much of its functionality and charm to a powerful bureaucrat, Baron Haussmann, who renovated the city in the 1860s by slicing avenues, grand boulevards, squares and parks through the old, rundown,
Fanis Grammenos heads Urban Pattern Associates, a planning consultancy, following a 20-year research career at CMHC. He can be reached at fanis. grammenos@gmail.com and his work viewed at: http://blog. fusedgrid.ca/
12 Home BUILDER May/June 2012
labyrinthine city fabric; a task contemporary municipalities would not even dare contemplate. In today’s cities, renewal can happen in less ambitious and disruptive ways, one or two blocks and streets at a time. When driven by the new cultural realities, such renewal can gradually transform dull urban spaces into A reclaimed street becomes a stage.
charming places.
C
“KILZ PRO-X
IS MY PAINT FOR LARGE AND SMALL PROJECTS.”
Nathan Bavolek, Owner Nathan James & Company Design & Construction
We asked you what you wanted in a paint. Durable finish. Fast application. Great feel. All at a great price. We heard you. Now after years of testing, it’s available. We call it KILZ PRO-X™ paint. Available in over 1,100 colours in flat, eggshell and semi-gloss sheens. Give KILZ PRO-X paint a try. We know you’ll be impressed. After all, you told us how to make it.
Exclusively at ™
™
kilzpro-x.com Scan this QR code for more information
Customer satisfaction
Renovating the Customer Experience Renovations can make tired old places into dramatic
of under-promising in order to over-deliver. Organized
new spaces. Unfortunately, renovation projects are often
systems for communication are needed throughout the
filled with challenges for both renovators and custom-
project to foster increased customer satisfaction.
ers. With so many variables, it is no wonder that home renovation problems consistently rank among the top consumer complaints across Canada. Customer satisfaction research for Canadian renovators brings to light By Tim Bailey
some common complaints from renovation customers.
here. After budget and timeline irritations, customers are indicating that they are not being adequately provided
mark on budget. A dramatic 63 percent of survey respon-
with detailed information on warranty policies and pro-
dents indicate that their renovation project finished
cedures at the time of warranty service. Only 21 percent
over the projected budget, with 37 percent reporting
of respondents indicate that they strongly agree that
their projects finish-
they were provided with detailed warranty information
ing over budget by
at that time.
10 percent or higher.
80
It is the myriad of
70 Scaled Score
ing areas in the total renovation experience are rooted
vation customers is that the final renovation missed the
90
Source: Avid Ratings, Renovation Customer Experience Research, 2011
The next common areas for dissatisfaction from renovation customers relate to warranty and service. These
The number one area for dissatisfaction from reno-
100
unknowns that make
60 50 40 30 20 10 0
This chart illustrates some of the other lower scoring areas in the renovation customer experience. Problems for some companies are seen as opportunities by others. The most successful companies capitalize on being great where others struggle to be good.
# 4 : Warranty Policies and Procedures Explained at Project Completion
the original renova-
Following closely behind, customers are also indicat-
tion budget virtually
ing that there is a lack of explanation of warranty policies
impossible to hit.
at the time of project completion. When surveyed, only
These
unknowns
25 percent of respondents indicate that they strongly
include the changes
agree that they were provided with detailed warranty
often requested by
information at completion. There is tremendous oppor-
customers
during
tunity to increase customer loyalty and differentiate from
the project—which
the competition for renovators that diligently employ a
typically create cus-
formal warranty service program. Clearly communicat-
tomer delight until
ing the warranty service program is the first step to alle-
the final tally is done.
viating this customer frustration. Ensuring the warranty
When it comes to the
service delivery is consistent with this program will turn
renovation budget, it
an area of customer frustration into an opportunity for
is critical that reno-
customer delight.
vators work carefully on managing customer expectations, while also using inoculation techniques frequent-
# 5 : Perception of Time to Fix Items
ly; administering small doses of possible worst-case
Time is of the essence and items noted as incomplete
scenarios to increase customer immunity and fend-off
or deficient at the end of a renovation project are like
a full blown outbreak of customer dissatisfaction should
open wounds in the battle for customer loyalty. The
some of these scenarios materialize.
faster a renovator can remedy these items, the higher
#2: Project Finishing on Time
14 Home BUILDER May/June 2012
Explained at Time of Warranty Service
deserve special attention, as many of the lower scor-
#1: Project Finishing on Budget
Tim Bailey is General Manager for Avid Ratings Canada, a leading provider of customer loyalty research and consulting to the home building industry. Through the Avid system, industry-leading clients improve referrals, reduce warranty costs, and strengthen their brand. He can be reached at tim.bailey@avidratings.ca.
# 3 : Warranty Policies and Procedures
the probability that this customer will survive to be an advocate. While 70 percent of respondents indicate that
Renovations often bring surprises, which make
the time taken to correct items is about as they expect or
timelines as challenging to manage as budgets. The
less, there is tremendous opportunity to exceed expecta-
number two customer frustration is the length of time
tions within that group, while also striving to win over
taken to complete the renovation. Only 25 percent of
the remaining faction of customers that feel these fixes
respondents indicate that their renovation project fin-
are taking longer than expected.
ished on time or early, with 39 percent reporting that their renovation finished one to four months later than
Managing the Customer Experience
projected. The impact of a renovation on the daily life
Every successful renovation project is a fine balance
of a customer can make every day of the renovation
of art and science. ManagÂing the customer experience
seem like an eternity. The timeline often becomes a
requires similar expertise. Just as a renovation project
ticking time bomb for customer frustration and must
can turn a tired old place into a dramatic new space,
be managed with that same level of concern. Initial
leading renovators can transform uncertain prospects
projections must be realistic, while erring to the side
into loyal and profitable ambassadors.
C
Icynene spray foam insulation expands into nooks and crannies to block air that fiberglass insulation lets through. Seal those gaps with Icynene and save up to 50% on your energy bill. Your home is one of the biggest investments you’ll make and worth protecting. Icynene is the insulation investment that starts paying for itself the moment it’s installed. icynene.com/save
EXPERT OPINION
Lasting Renovations Include Accessibility Boomers are setting new trends in every industry,
The majority of Canadian seniors will live in their
demand for houses that accommodate people with dis-
own home as they age and will require adaptable and
abilities is growing. In recent years, the concept of uni-
accessible spaces. Consider the following simple and
versal design or adaptable housing (houses that can be
cost effective tips.
easily modified to meet the changing needs of residents)
77 Stack closets above one another and incorporate
has become increasingly popular for aging homeowners
knock-out floor panels for future hoist way adapta-
who are considering renovating or downsizing. By Jesse Klimitz and Frances Jewett (above)
“More and more people are choosing to stay in their homes later in life rather than move to specialized facili-
tions. 77 Consider the location of wall studs to allow for future door widening.
ties, and therefore it is important to think about the future
77 Integrate flexibility in kitchens by including mov-
and incorporate a basic level of accessibility when reno-
able storage, adjustable shelving, clear counter space
vating a home or condo. This in turn may increase the
beside all major appliances and clear knee space
resale value of a home,” says Susan Ruptash, Principal Architect at Quadrangle and AccessAbility Advantage. Accessibility should be a consideration in every home renovation project. Whether or not improved accessibil-
Smart no-cost design decisions will save money and improve resale value in the long term.
#3 Adaptable Design:
especially housing. As this large population group ages,
under the kitchen sink. 77 Create accessible spaces with open concept planning by removing unnecessary doors and walls to provide for flexible space.
ity is a current priority, smart no-cost design decisions
77 Prepare for future grab bar installation in bathrooms
will save money and improve resale value in the long
by installing plywood paneling behind drywall around
term. Renovations should always make the home more
the shower, bath and toilets.
adaptable to the changing needs of residents.
Renovating for Accessibility Renovation tips which incorporate a basic level of accessibility include: #1 Home Entry: Exterior doorway thresholds are a common barrier for mobility device users and seniors with limited gait. Install thresholds no higher than 1/4” and replace typical decking near the threshold with slotted boards to allow for water and snow accumulation to drain away. #2 Stairs: Falls on stairs are a major threat to the health, independence and confidence of seniors. Soft treads should
Avoid steps and barriers at entrances.
be avoided. An easy solution is to remove cushioning under carpeting or use a slip resistant, grit finish on
#4 Other tips:
wooden treads. Also, consider creating colour contrast
77 Keep exterior walkways well lit with motion activated
between stair risers and treads. Use best practice dimensions for stairs as illustrated in the diagram.
or timed lights. 77 Install windows with low sills no higher than 30” to provide views to the outdoors for wheelchair users. 77 Use slip resistant flooring such as low-pile carpet, laminate, cork and linoleum. 77 Paint the side edge of doors with colour contrast to adjacent surfaces for visual acuity.
Frances Jewett is the Business Development Manager for AccessAbility Advantage, a joint venture between March of Dimes Canada and Quadrangle Architects Limited. Jesse Klimitz is an Accessibility Expert and Intern Architect for AccessAbility Advantage and Quadrangle Architects Limited. Frances and Jesse can be reached at info@ AccessAbilityAdvantage.ca.
16 Home BUILDER May/June 2012
77 Install lever handles on doors, faucets, cabinets and window hardware. 77 Consider newer innovations such as digital tab keyless locks and intelligent home systems. It’s now more important than ever to add value to homes by ensuring that accessible features are in place and that spaces can be easily adaptable to meet changing household needs for residents in the long term.
Use best practice dimensions for stairs.
C
Type 17 tip for faster starts
See faster starts and a smooth finish Fully threaded shank completely engages wood members
Caphead countersinks for a smooth finish
The results are in: the new Strong-DriveÂŽ SDWC is the clear solution for fastening trusses and rafters to wall top plates. Featuring a fully threaded shank, the SDWC screw requires no pre-drilling, has a type 17 tip for faster starts and countersinks flush for a smooth finish. The screw can be installed before or after sheathing is applied from inside the structure, which eliminates exterior work on the upper stories and increases job safety. SDWC screws are sold with a metal guide for the correct installation angle and a matched-tolerance driver bit. The uplift loads of the SDWC screw are the highest in the industry, tested in accordance with ICC-ES AC233 (screw) and ICC-ES AC13 (roof-to-wall assembly). Learn more by calling (800) 999-5099 or visiting www.strongtie.com/sdwc. Free guide included for a correct angle every time
Š 2012 Simpson
Strong-Tie Company Inc. SDWC12-C
renovator profile
Home Improvements Four Atlantic Renovators Share Their Insights
John Roberts Trimmer Homes, Inc.
By Judy Penz Sheluk
“We have secured professional subtrades that know our work ethic and productivity standards.” — John Roberts, John Roberts Trimmer Homes, Inc.
According to CHBA’s 45th Pulse Survey, on average, Atlantic Canada renovators reported increased activity, with the expectation that renovation activity will continue to increase further over the next 12 months. We
versus just a cosmetic upgrade. For example, recently we were called to a home where ice damming had caused water to leak through the roof to the outside walls, causing mould. There
checked in with four Atlantic renovators for a few more details.
was so much involved to resolve the issue, it
Newfoundland: John Roberts Trimmer Homes, Inc., Paradise
trades that know our work ethic and productiv-
over. Of course, our goal is also to make sure
ity standards. This ensures inefficiencies do not
the “after” is beautiful and functional.
John Roberts, Owner / President
play a factor in ballooning costs for our clients.
The most common areas for renovations
I have been in business for 30 years, spe-
One of the greatest opportunities facing
are kitchens, bathrooms, roofs, replacing and/
cializing in medium to large residential reno-
renovators today is technology. The ones that
or repairing floors (ceramic and hardwood
vations and new home construction, as well
invest in technology reap the reward of more
are currently the most popular), siding and
as small to medium commercial renovations
efficient crews. More efficient crews, coupled
windows. The budgets typically fall between
and new construction. Budgets for larger resi-
with secured professional sub-trades, ensure
$10,000 and $40,000. Of course, clients want
dential renovations, which include substantial
a company stays as competitive as possible.
the most for the least, and are seldom realis-
just made sense to gut the bathroom and start
interior and exterior work, usually range from
The trends that we are seeing when it comes
tic with their budgets. I think that is primar-
$100,000 up to $500,000. It is commonplace
to renovating homes are adding on to the exist-
ily because they don’t see the little costs in
for initial expectations to exceed budget con-
ing home or purchasing older properties and
straints in this industry. The key to making
completely renovating the older home. The
them come together successfully is commu-
customers that we are seeing renovating the
nication and, in some situations, educating
homes are mostly between the ages of 35 to 45.
the client.
Your readers might be surprised to find that the
The challenges are plenty, but some stand out more than others. City regulations and permit approvals are one such challenge reno-
average renovation cost for our Newfoundland based company is $150,000 to $200,000.
to six months. During this time clients may be
New Brunswick: Harold Kaye Construction, Lower Cove
displaced. With our improving local economy
Harold Kaye, Owner
vators face. Permit approvals have taken up
over the last number of years, this problem is
We have been in business since 1975 and
becoming all too common. Day-to-day chal-
a company since 1986. While we don’t have a
lenges of managing sub-trades is also ever
specialty, per se, many of the renovations we
present. We have secured professional sub-
undertake are the result of an underlying issue,
18 Home BUILDER May/June 2012
Harold Kaye
420
*
• Energy Factor of 2.4 in Heat Pump mode ................................................................
• Offers easy replacement using existing water and electrical connections ................................................................
• Demand respond capable ................................................................
• Exceeds ENERGY STAR standards ..............................................................
• Limited 10 year warranty ................................................................
• 4 operating modes allows for customized energy savings
..............................................................
For more information: call 1-855-742-6112 or visit www.geappliances.ca
$195 1830
MVP
AWARD MOST VALUABLE PRODUCT 2010
* Based on DOE test procedure and comparison of a 50-gallon standard electric tank water heater using 4879 kWh per year vs. the GeoSpring Hybrid Water Heater using 1830 kWh per year.
Geospring Water Heater
Standard Water Heater
renovator profile 184 a job, which can add up to additional costs. To manHarold Kaye Construction
age customer expectations, I let them know about these costs, explain in detail what could happen, and try to be really accurate on an estimate before the job starts. But I always stress that it is only an “estimate.”
Andy Parsons and Keith McMaster
I think the biggest challenge facing profes-
In 1993 we began Shirebrook as a land devel-
sional renovators today is the rising cost in
opment company and Andy was building the
building materials and labour. There is also
homes on the properties. In 2002 I joined on
limited availability of experienced carpenters
a fulltime basis and we focused on new con-
in the Sussex area, especially for smaller com-
struction and renovations.
panies. There’s just a lot of competition for experienced skilled trades.
By having two owners involved on a daily basis we offer a great deal of expertise to our client. We are able to provide leading edge
old or more and can offer their own challenges.
technology to our customers when they are
It is imperative that you have an understand-
considering a renovation. Our carpenters are
ing of how they were built, materials used and
Andy Parsons, President; Keith McMaster,
a diversified, knowledgeable group and they
an awareness of on-site concerns (asbestos,
General Manager
understand that our clients expect a high level
wiring, old plumbing, framing methods used,
of quality service.
etc,). We acknowledge and appreciate that a
Nova Scotia: ShireBrook Developments Inc., Halifax Keith McMaster: Andy Parsons has been a builder / renovator for so long that he claims
We also perform a number of renovations
large part of our success is the professionalism
he “helped build the house he was born in.”
on older homes in the Halifax – Dartmouth
of our tradespeople, along with the engineers
We met when he built my first home in 1987.
area. Many of these properties are 100 years
and designers we work with.
Ainsworth.
Surround yourself with engineered quality.
1 W" 0.8E Durastrand® OSL
Code-approved for short-span headers.
PointSIX® Durastrand Flooring Webstock
Ainsworth OSB is used in more wood I-joists than any other brand.
www.ainsworthengineered.com
An engineered subfloor solution, with patented tapered-edge technology, designed to offset the effects of moisture exposure.
in-house, by offering training, maintaining a competitive wage and benefits plan and mak-
kitchens. It seems that most people want to
ing ShireBrook a place people want to work at.
spend $10-15,000 at the low end on these
We believe that loyalty is a two-way street and
projects or it goes to the opposite end of the
it is a win-win-win for us, our employees and,
spectrum. The upper range can be $25-50,000
most importantly, our clients.
per kitchen. On these projects it seems that clients have a reasonable expectation of costs. ShireBrook Developments Inc.
Where we often see unrealistic expectations is in the larger renovations and additions.
Prince Edward Island: L & L Home Improvements Ltd., Alma Larry Adams, Owner
L & L Home Improvements Ltd.
We do a variety of projects but two of the most common requests are bathrooms and
When it comes to kitchens, the average budget is in the $15,000 to $20,000 range. Bathrooms range from $5,000 to $10,000; basements from $10,000 to $15,000.
People are often surprised at how much an
I’ve been in business for 23 years now.
Most of the time, our customers’ expecta-
addition or a complete gut and reconstruction
About half of our business is renovations and
tions are realistic, however, occasionally they
costs. I think it has something to do with the
the other half new home construction. When
are not. When that happens, we do our best
fact that many built their homes 15-20 years
it comes to renovations, the most common
to work with the client to change the project
ago and are equating those construction costs
jobs are basements, bathrooms and kitchens.
enough so that it will work within their budget
to today’s project. Costs have significantly
and still give them a final product that they are
risen. To address this we try to get an idea of
happy with. Most times, however, I am finding
what a person has for a budget. Many don’t
our clients are becoming far better informed
want to give this to you (I think they believe we
as to products and installation than they used
will charge as much as your budget is, which
to be. Because of this they are willing to spend
isn’t true), but we need to tell someone upfront
a little more money to get a better and longer
that their expectations are unrealistic.
lasting finished product.
Our biggest challenge continues to be hav-
Probably the biggest challenges we face in
ing sufficient numbers of competent, highly
our area is an aging workforce and a shortage of new, younger people getting into the trades.
trained labour. We have taken the approach that we will develop most of this expertise
Larry Adams
I suspect this is true across Canada.
C
For confidence underfoot – and overhead – builders trust Ainsworth Engineered.
For flooring systems that lay flat and true.
SteadiTred®
For stairs that won’t cup, sag or squeak.
Bull-nosed, span-rated stair treads are code approved and ready-to-install. Engineered for the job, they save time, money and waste.
For cost-competitive, sustainably sourced products, reliably supplied, choose quality. Choose Ainsworth. 1 W" 0.8E Durastrand® OSL Code-approved for stair stringers.
Rim Board
Available in various dimensions: 1" and 1 B/i" Rim Board 1 B/i" and 1 W" Rim Board Plus E-rated 1 W" 0.8 OSL Rimboard
Market report
The Atlantic Provinces A Look at Canada’s East Coast Housing Market By Judy Penz Sheluk
This month, we have the pleasure of reporting on what’s happening
lation provides great potential for Nova Scotia
in the residential construction industry in Nova Scotia, New
service this market in a professional manner.
renovators. CAPS gives them knowledge to
Brunswick, Prince Edward Island and Newfoundland and Labrador. with the NSHBA and other stakeholders, Nova Scotia has a prescriptive code of EnerGuide 80 and the builders had the option to use a Performance path as well. Leading builders immediately saw the
Nova Scotia Home Builders’ Association Paul Pettipas, Chief Executive Officer
advantage of the Performance Path to show
CHBA-New Brunswick
their customers that they built beyond the code
Claudia Simmonds-Lipka,
and, after two years, the average EnerGuide
Chief Executive Officer
rating was an eye-opening 84.6.
The economic outlook in New Brunswick
This was aided by the Provincial Govern-
continues to be impacted by a reduction in
In October 2011, the Halifax Shipyard
ment’s initiative through Efficiency Nova Sco-
capital investment throughout the province,
landed a $25-billion contract to build new
tia to put in place a rebate program for new
particularly in terms of public sector capital
combat ships for the Canadian navy over the
home purchasers based on the energy effi-
expenditures. The growth in exports of refined
next 20 years, and immediately Nova Scotia
ciency of their home:
petroleum products and potash production
Home Builders’ Association (NSHBA) builders
• EnerGuide rating 83 & 84 = $3,000
have been offset by weakness in the forest sec-
reported an increase in traffic at open houses
• EnerGuide rating 85, 86 & 87 = $5,000
tor, although there was some success reported
and model homes. Consumers had spent the
• EnerGuide rating 88 or higher = $7,000
in natural gas exploration activity in 2011.
majority of 2011 in a “looking mode,” and now they were now ready to commit. This was evident in the single-detached segment of the market in Halifax where starts
The program has been embraced by build-
CMHC forecasts moderate GDP growth of 1.2
ers and purchasers alike and has led to a num-
per cent is forecast for the province in 2012 and
ber of homes being built with ratings in the 90s.
1.5 per cent in 2013.
Renovation:
Despite positive net-migration in some
increased for the first two months of 2012. On
Halifax is an older city with an aging hous-
centres, the softness in employment, especial-
a year-to-year basis, singles were up nearly
ing stock that is ripe for renovations. Along
ly full-time employment, has had a dampen-
43 per cent over the first two months of 2011.
with this, Halifax, and for that matter Nova
ing effect on housing market activity. With no
Sales of existing homes were up 33 per
Scotia, has an aging population that requires
significant increase in employment anticipated
cent in the first two months. This is a positive
specific renovations to allow them to remain
in the near term, single starts are forecast to
sign for renovators, with many of the homes
in their home.
decline to 1,500 units in 2012 followed by a
being in the established and older sections of the community.
The Nova Scotia Home Builders’ Associa-
further decline to 1,415 units in 2013.
tion (NSHBA) is now a licensed provider of the
Multiple starts in New Brunswick’s three
To some extent the shipbuilding contract
Certified Aging in Place (CAPS) training in Nova
large urban centres showed some weakness
has overshadowed Shell Oil’s announcement
Scotia. This licensing is through the National
in 2011, however, semi-detached starts, which
of close to a billion dollar investment in drill-
Association of Home Builders (NAHB) located
account for a significant portion of total starts
ing for oil off the coast of Nova Scotia. Each of
in Washington, D.C. NSHBA members and
in Greater Moncton, have remained stronger.
these high-profile, long-term projects will cre-
industry professionals now have the opportu-
CMHC’s overall forecast for multiples will be
ate solid opportunities for new home builders
nity to gain specialized training to give them
down provincially in 2012 to 1,450 units, fol-
and renovators in Nova Scotia.
the knowledge to work with clients and help
lowed by a further decline to 1,385 units in 2013.
New Homes:
them to make choices that will allow them to
On the resale market, inventory of available
In January 2010, the Nova Scotia Govern-
remain in their homes safely, independently
homes remained at historically high levels in
ment brought on changes to the Provincial
and comfortably. They will attain the Certified
New Brunswick’s large urban centres in 2011.
Building Code that added an Energy compo-
Aging in Place Specialist designation.
The average sale price is expected to rise to
nent to the code. After three years of consulting
22 Home BUILDER May/June 2012
An aging housing stock with an aging popu-
$162,000 in 2012 and $164,000 in 2013.
424
Market report
224
CHBA-Prince Edward Island Lori Pearce, Executive Officer
construction starts are projected at 375 units in
recorded during the first half of 2011 (com-
2012 and 335 units in 2013. Multiple-unit starts
pared to levels at or near historic highs), how-
are expected to reach 425 units in 2012 before
ever activity increased in the second half. Some
falling further to 375 units in 2013.
indicators show that the provincial single-
On the resale housing market, CMHC fore-
detached housing market will continue to slow
casts sales to be 1,375 units in 2012 with an
down moderately compared to previous years.
additional pullback to 1,300 units in 2013.
Yet early indicators for the first quarter of 2012
The average MLS sales price is expected to be
are showing that home sales and prices are
$153,000 in 2012 and $155,000 in 2013.
increasing.
PEI’s economy largely hinges on two tradi-
In 2011, a stronger labour market and low
tional industries, tourism and agriculture; both
mortgage rates were offset by the continuing
have continued to be affected by the strong
rise in house prices. This trend is expected to
Canadian dollar, although there is room for
continue in 2012. A total of 2,400 single starts
some optimism. As a result of a smaller 2011
are expected in 2012 and 2,250 units are fore-
potato harvest in Maine, the demand could
casted for 2013. In addition, multiple-unit con-
increase for PEI potatoes, and we are also
struction will slow to 800 units in 2012 and 750
seeing growth in soybean production. Information technology and biosciences are also
CHBA-Newfoundland and Labrador
emerging, and will provide some support for
Victoria Belbin, Chief Executive Officer
units in 2013, after reaching 876 units in 2011. The mid-priced condo market continues to develop at a slower than anticipated pace,
the provincial economy. CMHC forecasts PEI’s
In Newfoundland and Labrador , energy and
but smaller households and a rapidly ageing
economic growth at 1.3 per cent in 2012 and
mining project development, as well as current
population are expected to support condo and
1.7 per cent in 2013.
production and mining activity, will remain the
rental demand in St. John’s over the forecast
Increased migration to the province is
key drivers of growth. Capital investment will
period. Higher single-detached house prices
expected to support the local housing market,
also provide a significant level of stimulus for
should also stimulate additional demand for
although our numbers are smaller compared to
the provincial economy.
semi-detached attached housing among lower
A moderate slowdown in activity was
other markets in the country. Single-detached
income buyers.
C
It’s Obvious From The Start All Weather Windows, the leading manufacturer of ENERGY STAR® rated windows and doors, has received the prestigious ENERGY STAR® Manufacturer of the Year Award in 2010 and 2011. As Canada’s preferred window and door manufacturer, we are committed to delivering expert advice and outstanding service for new build or renovation projects from coast to coast.
For more information, give us a call at 1-800-638-5709 or visit us at allweatherwindows.com Va n c o u v e r
-
Kelowna
24 Home BUILDER May/June 2012
-
Edmonton
-
Red
Deer
-
Calgar y
-
Lethbridge
-
Saskatoon
-
Regina
-
W innipeg
-
To r o n t o
-
Halifax
INSTALL CONFIDENCE. INSTALL RINNAI. Between energy efficiency, durability and an industry-leading warranty*, when you install Rinnai Tankless Water Heaters, you can rest assured your customers’ investment will be quick to pay off. Just a few more reasons why industry professionals have made Rinnai #1. *For warranty details, visit www.rinnai.ca or call 1-800-621-9419.
www.rinnai.ca * Rinnai offers to extend its 5 year labour warranty when the unit is installed in a residential application and 2 year labour warranty when the unit is installed in a commercial application if registered with Rinnai within 30 days of purchase. Product registration is not required for the extended term in Quebec or other jurisdictions that prohibit warranty benefits conditioned on registration. For complete warranty details, visit www.rinnai.ca/warranty or call 1-800-621-9419.
report
2012 R-2000 Standard. Urbandale opened its house on February 16, 2012 and Scotian on April 13, 2012. Both are well ahead of the
By Gary Sharp
30 Years of Leadership
planned July 1, 2012 implementation date for the updated Standard. What makes an R-2000 house special? It is all based on the “house as a system”— the core belief of R-2000.
The key components of the “house as a system” include: 77 The environment where the house is constructed. The climate varies significantly across Canada and the house being built must be designed to consider this. 77 The building envelope. There are many different approaches, materials and building techniques that can be used to build the structure that separates the inside environment from the outside environment. 77 The mechanical systems. This includes the
R-2000 turns 30 this year. As the updated 2012 R-2000 Standard is about to be implemented on July 1, 2012, it is only fitting that this should also be Canada Day.
and more efficient mechanical systems were
systems to heat and cool the space, heat the
developed and implemented. What appeared
water and provide a healthy indoor environ-
The R-2000 Standard and R-2000 houses
To keep R-2000 on the forefront of hous-
other elements of the system to achieve the
are something the Canadian home building
ing technology, the Standard is periodically
best energy efficiency, indoor air quality and
industry and Canadians everywhere can be
reviewed and updated. The 2012 R-2000 Stan-
environmental responsibility.
proud of. R-2000 led the world in energy effi-
dard is 50 per cent more energy efficient than
None of the items above can be consid-
cient housing in 1982 and it steps up again in
the 2005 R-2000 Standard. In terms of Canada’s
ered exclusively of the others because they all
2012. R-2000 is a housing system developed
EnerGuide Rating System, this means that a
interact. Changing one of the elements can
by Canadian builders, researchers, manufac-
house built to the 2005 Standard will score 80,
significantly change how the house performs.
turers and government which made Canadian
while a house built to the 2012 Standard will
housing technology the most advanced in the
score approximately 86 or higher.
to be lofty goals in 1982 were met, through hard
77 The people. Houses are built for living and
Canada has elements in it that were developed
the lifestyles and needs of the people who
through R-2000.
live there must work in harmony with the
world. Every energy efficiency housing pro-
It’s not easy to build houses that meet the
gram in the world that has followed has been
R-2000 Standard. It’s even more surprising
based on R-2000 “house as a system” thinking.
when you realize that R-2000 is a voluntary
The key elements of R-2000 were, and remain: 77 A Technical Standard that sets out stringent
Standard. These are builders who choose to build R-2000 homes. Companies
that
build
and certify their houses
energy performance targets
to the R-2000 Standard
77 Builder training and licensing
are making a statement
77 A quality assurance system to evaluate,
about the homes they
inspect and test every house 77 A sophisticated computer modelling pro-
ment for the occupants.
work and creativity, and today, every house in
build. Two such companies
Urbandale Construction
Scotian Homes
House style
Single family detached
Single family detached
Ceiling insulation
R-51
R-60
Wall insulation
R-28
R-30
Basement wall insulation
R-20
Insulated Concrete Forms approx. R-22
Basement floor insulation
R-10
R-10
Window type
Vinyl, double glazed, low-e, argon, insulated spacers
Vinyl, triple glazed, low-e, argon fill, insulated spacers
Space heating/cooling system
Ground source heat pump
Air source heat pump
Gas - instantaneous heater
Solar with electric back-up
gram to evaluate each home for optimal
are Urbandale
energy performance.
struction of Ottawa, Ont.
Water heating system
and Scotian Homes of
Ventilation system
HRV & whole house
HRV & whole house
Enfield, N.S. Each of these
Heat recovery system(s)
Air & drain water
Air
researchers are an ingenious lot. To meet the
builders has completed,
Environmental Materials
stringent targets of R-2000, improved build-
and opened to the pub-
Cork floors Countertops with recycled material Insulation with recycled content
Low-VOC paints Locally produced walnut floors Insulation with recycled content
ing techniques, new construction materials
lic, houses that meet the
Water saving fixtures
Toilets, showers, taps
Toilets, showers, taps
The R-2000 Standard is a dynamic standard. Canadian builders, product manufacturers and
26 Home BUILDER May/June 2012
Con-
Feature
Gary Sharp, P. Eng. is the R-2000 Coordinator at CHBA in Ottawa. He has over 30 years of experience in the residential building industry. Gary is also responsible for the CHBA Builders’ Manual. R-2000 is supported by CHBA in partnership with Natural Resources Canada. R-2000 is owned by Natural Resources Canada. To get more information on R-2000 or to become an R-2000 builder, visit www.chba.ca or contact gary@chba.ca
© 2011 Sage Software, Inc. and its affiliated entities. All rights reserved.
Sage gives you the knowledge your business needs to stay on top of costs and cash ow. Now, more than ever, success means having the right tool for the job. That’s why over 20,000 construction and real estate rms are Sage. Our industry-leading nancial and operational software tools can help you simplify workows and track every aspect of every project. Make your business life easier. Visit SageContractorKnows.com/Prots and see a demo of Sage solutions for construction.
report
DECK TALK
New Products and Working Tips By Jon Eakes
show on the outer edge of the deck have no need to be perfectly straight— in fact they can
I was asked to write about decks but you all know how to build decks. So I thought I would simply share some new products and working tips. New Product: Getting the twist on deck foundations
wander all over. The only requirement is that their top surface is perfectly flat and horizontal. Having a joist span a couple of inches more or less really makes very little difference to the structural integrity of the deck.
New Product: Get into the groove Applying stains or waterproofing to a deck always has the problem of extra work or double coatings when you go back and try to get
Screw piles for decks and other structures requiring
into the visible portion of the groove between
solid frost-protected support have been around for a long
boards. With a spray gun we tend to overspray
time—and generally looked at sceptically by contractors
the surface while trying to get into the groove.
more familiar with concrete columns and massive footings.
The smoothest application is with a paintbrush
The basic concept is attractive and easy to grasp: an auger
on our knees. Paint pads don’t touch the groove
that will drive itself deep into the ground without digging
at all— until now.
a hole; the blade that then acts as the footing; and a small
Sur-Line now has a deck Stain Pad with a
smooth shaft that will not move with ad-freezing—an excel-
Grove Tool. Flip the handle and just like the keel
lent concept for cold climate building.
of a sailboat, the groove pad retracts to load
A look at the “Thermal Pile” from a Canadian com-
stain or work on flat surfaces. Flip the handle
pany called Postech Metal Foundations (www.Postech-
back and the groove pad drops down to fit the
Foundations.com) shows the coming of age of a simple
groove between boards as narrow as 1/8”.
idea in a complex climate. Aside from the CCMC listing and careful considerations to the building codes, this screw pile has thicker walled tubing for more lateral support, heavy galvanization for rust protection, various sized auger blades for different soils (after all, this is the footing) and now thermal insulation to prevent frost penetration via the hollow tube. All Postech screws go at least six feet into the ground and there is a torque meter to measure soil density during installation, which assures load bearing capacity. No more guesswork. These are all the types of elements required for a contractor to have confidence that the screw pile has moved from an interesting idea to a rapid, efficient and reliable foundation for your structure—and your
With the pad extending just less than 3 inches
reputation.
on each side of the groove pad, the tool covers
Working Tip: Wandering beams Sometimes we work just too hard trying to get deck
half of each board. This allows for rapid weton-wet coverage as you work the full length of each board on the deck.
posts all in a perfectly straight line despite rocks or other
That high wrapped front and back edge to
obstructions. Whether you are going around a swimming
the pad helps prevent wear or ripping when
pool or around a rock, the reality is that beams that do not
going over rough boards or exposed fasteners.
28 Home BUILDER May/June 2012
430
BETTER HOMES TOGETHER, THAT’S WHAT WE’RE BUILDING When you choose Rogers as your communications provider, you’re choosing to partner with a leader. In other words, Rogers will commit to providing innovative services and excellent value for your homebuyers. For example, when customers sign up for Rogers Digital TV, they get Rogers Anyplace TV™ - FREE1 – that means they can enjoy their subscription anywhere, any time!
Call 1 866-567-5778 or visit rogers.com/cma to learn more about Rogers Offers.
™ Rogers, the Mobius Design are trademarks of or used under license from Rogers Communications Inc. or an affiliate. ©2012 Rogers Communications. 1 Charges apply to some On Demand programming content. Rogers Anyplace TV only available within Canada with an internet connection. Rogers On Demand not available in all areas.
report
284 Working
Tip: Water repellents should be applied THIN... [just like the can says]
ious smelly highly toxic stuff that we had to sure treated wood to assure the full protection
Most of us know by now that ACQ pressure-
The most common error with transparent
against rot. Gloves and even clothing worn
treated wood has a very high concentration of
water repellents is to try to soak them heavily
while applying this stuff were always con-
copper and requires special ACQ compatible
into all the cracks. It is like a force stronger
demned to never go back into inhabited space
fasteners and brackets since copper reacts
than us; we just want to fill those cracks. So
because the odours never got out of cloth. In
with steel to rust it. But many have not yet real-
we ignore the instructions right on the can that
addition it was bright green, greatly bothering
ized that ACQ is even more corrosive to alumi-
specifically tell us to apply a very thin coating.
our clients although we promised them that by
num than to steel. That means that if you want
The only harm done is getting a milky white
the end of the summer they wouldn’t notice.
to put aluminum siding over ACQ pressure-
haze for a few months, and wasting a lot of
Oh, there are transparent end cut treatments
treated wood, you should attach white wood
expensive water repellent—unless you put it
available, but they smell even worse. Hence,
strapping over the PTW using ACQ approved
on really thick and then
many of us just didn’t use end cut everywhere
fasteners. Then you can apply the aluminum
it will peel. What part of
we should have.
siding using short aluminum nails into the
“thin” did you not under-
use on every end cut or hole drilled into pres-
I complained to my friends at Timber Specialties and they told me they had something
stand?
Working Tip: Spacing for aluminum siding and railings
white wood strapping. The white wood is high and dry so it should last a long time.
on the drawing board. Finally this spring it is
Similarly, aluminum railings and other fix-
out. Just look at the label: This stuff is consid-
tures require a rubber membrane between
ered an “irritant”—no more skull and cross-
the aluminum and the ACQ pressure-treated
bones. It is water clean-up and the pungent
wood. Then stainless steel screws should be
I am delighted to tell
smell is gone. They finally figured out how
used as they will be in contact with both the
you about the new Cut-
to protect the cut ends with an acrylic-based
aluminum and the ACQ—and SS will bridge
N-Seal end cut treat-
material. In addition, it comes in light green
between these two incompatible building
ment. Traditionally end
to match pressure-treated wood, as well as in
materials best.
about the most obnox-
for listening.
New Product: The end of smelly toxic end cut treatments
RhinoLinings6374HomeBuilder0512CS:Layout 1 brown. 4/16/12 8:40 Page 1 cut treatment has been cedar Thank you, AM Timber Specialties,
®
Spray-Top System is your Solution! Stamped concrete and other concrete surfaces may have been difficult to restore in the past, but not anymore! Spray-Top® polymer cement coating is a revolutionary product that restores old, stained concrete to a like-new appearance. Before Spray-Top Application
• Re-colors stamped concrete without changing existing pattern or texture of surface
Call 1-800-232-8311
www.RhinoConcreteSolutions.com
To enter, visit www.rhinolinings.com/sweeps Grand Prize: Rhino premium flooring, cabinets* and a Rhino truck bed liner. Hurry, contest ends July 31, 2012.
• Repairs smooth or broom finished concrete • Can be applied to vertical surfaces • Can be antiqued/acid stained
For complete contest information and official rules, go to www.rhinolinings.com/sweeps. *NewAge Products cabinets. Void where prohibited. Cannot be combined with any other offer. All businesses are independently owned and operated. Photos courtesy of Coastal Concrete Concepts, El Cajon, CA. ©2012 Rhino Linings Corporation. All rights reserved. 6374 HmBldr0512
30 Home BUILDER May/June 2012
• Works easily with stencils
C
The WMC, in partnership with Human Resources and Skills Development Canada, is nearing the completion of the development of a suite of Prior Learning Assessment and Recognition (PLAR) Assessment Tools for the advanced wood manufacturing sector. When these assessment tools become available, during late Spring 2012, they will assist the Canadian Advanced Wood Manufacturing Industry to help improve the ability of individual firms within the sector to assess and recognize qualifications of potential new entrants, who in turn will be able to access employment/career opportunities within the sector. The results of this project will help improve the employment integration of workers, including foreign trained individuals, into the industry and help individual firms to fill current and future skills gaps. For more information on this project, please contact us at www.wmc-cfb.ca or 613-567-5511
Funded by the Government of Canada’s Foreign Credential Recognition Program
report
Wellborn Cabinet, Inc.
Hot or Not ? Poggenpohl
Top 10 Kitchen & Bath Trends
by Judy Penz Sheluk Think Glass
More than 350 National Kitchen & Bath Association member designers took part in the 2012 NKBA Design Trends Survey to cite the materials, product types, and styles they incorporated into their kitchen and bath designs over the final three months of 2011. While broad trends won’t be evident in every local market, the following are 10 overall trends for
Lutron
kitchens and baths across the United States and Canada.
Glass Backsplashes
own. Instead, a number of lesser-used woods
Natural stone tile and ceramic tile (includ-
are being specified more often, including oak,
ing porcelain) remain the most popular mate-
walnut, alder, birch, and bamboo. Photo cour-
rial for backsplashes, although ceramic tile is
tesy of Wellborn Cabinet, Inc.
on the decline. Glass, still a niche material for kitchen countertops, has been used recently by
Dark, White & Distressed Natural kitchen cabinetry continues a
splash material. Other popular backsplash
steady move toward darker finishes. Among
materials are granite and quartz; finishing off
painted cabinetry, white continues to be the
a granite or quartz countertop with a matching
most popular option. Another trend to note is
backsplash is quite common. The same doesn’t
that distressed finishes are making a come-
hold true for solid surfaces; while these materi-
back. Photo courtesy of Poggenpohl.
Medicine Cabinets
LED Lighting
been swept aside in bathroom remodels over
als are very popular for countertops, they are seldom used for backsplashes. Photo courtesy of Think Glass.
NuTone
more than half of kitchen designers as a back-
The tried-and-true medicine cabinet had
Energy-efficiency is clearly not a fad, but
the past several years, replaced by decorative
a real trend that can be seen taking hold in
wall mirrors. However, as homeowners look
homes across the United States and Canada.
for more efficient use of space, most design-
Cherry wood has consistently been the
Despite the higher initial cost, light-emitting
ers are now turning toward medicine cabinets
first or second most popular type of wood for
diode, or LED, lighting is proof of this trend.
as an effective way to gain additional storage
kitchen cabinetry, jockeying for the top spot
However, largely due to the poor colour of the
without having to increase the footprint of a
with maple each year, however, designers are
light they produce, and the mercury they con-
room, attenuating the need for separate shelv-
slowly shifting away from both. No one other
tain, compact fluorescent lights (CFLs) aren’t
ing, cabinetry, or other storage options. Photo
wood species is taking that market share on its
sharing in this trend. Photo courtesy of Lutron.
courtesy of NuTone.
Wood Wars
32 Home BUILDER May/June 2012
434
It’s Time to Shine the Spotlight on Your Product!
What’s new? That’s what readers of Home BUILDER Magazine want to know!
Our 11th Annual New Products Showcase shines a spotlight on the latest and greatest in building materials, new products, design elements, technology, tools. If it’s new, innovative and of interest to the residential construction industry, we want to hear about it. But don’t wait too long! To book your premium ad space, call 514-620-2200 or e-mail sales@work4.ca before June 22, 2012.
Wanted: Editorial submissions for 11th Annual New Product Showcase. Details on page 34.
report
a kitchen over the final three months of 2011 incorporated a pull-out faucet. These
Benjamin Moore
324 versatile models might also be mitigating the need for pot-filler faucets, which are on the downward trend. Photo courtesy of ROHL.
The use of gray colour schemes has risen dramatically over the past three years, although whites and off-whites continue to be the most popular colour schemes in the
Solid Surfaces
KraftMaid
Colour Schemes
Kohler Co
ROHL
has increased dramatically: 14 of out every 15 designers who designed
Cosentino
Pull-Out Faucets The use of pull-out faucets
kitchen and bathroom, followed by beiges,
A year ago, the use of solid surfaces was a
bones and brown. In the kitchen, bronzes and
key trend in the kitchen; this year, it’s an even
terracottas and greens have risen over the
stronger trend, and one that impacts both the
past two years. Green was the colour trend in
kitchen and the bathroom. At the same time,
bathrooms last year, and its use has remained
while granite and quartz continue to be the
For the first time since the NKBA began
exactly the same this year. Blue has emerged
clear #1 and #2 choices, their popularity has
tracking annual design trends, traditional is
as the fifth most popular colour in bathrooms.
waned just slightly. The same pattern holds
no longer the most popular type of design. In
Photo courtesy of Benjamin Moore.
true in newly remodelled bathrooms. Marble
the kitchen and the bathroom, transitional, a
is currently the third most popular vanity top
blend of traditional and contemporary (typified
material. Also notable is the use of glass vanity
by lines that are simpler than traditional, but a
tops, which has more than doubled over the
bit more elaborate than contemporary in order
past two years. Photo courtesy of Cosentino.
to create a modern classic look) is now the
A “$ound” Investment
GREEN CLEAN QUIET Consider Fiberboard! YES, FIBERBOARD. Your economical Choice for high per formance sound deadening applications. Consider specifying Fiberboard in your commercial or residential project. Fiberboard is a time tested product that offers the most cost effective SOUNDPROOFING solution available. Our STC ratings meet your design demands while at the same time appealing to your client’s budgetary constraints. Fiberboard continues to be a shining star in the value engineering applications. Saving $$$$ makes $ENSE. The North American Fiberboard Association proudly supports our fiberboard manufacturers through promotion, standards development, and the education of building officials, architects, specifiers, and the general public.
Produced by NAFA Members.
To learn more, visit: www.fiberboard.org
34 Home BUILDER May/June 2012
Polished Chrome is Back Supplanted by brushed metal finishes in the past, polished chrome is staging a comeback,
Transitional Over Traditional
most common style. Contemporary is the next most common style. Shaker, arts & crafts, and cottage remain the next most frequently used styles. Photo courtesy of KraftMaid.
C
as is polished nickel. The increased use of polished finishes is clearly coming at the expense
The National Kitchen & Bath Association (NKBA)
of brushed finishes. Only stainless steel has
is a non-profit trade association that has edu-
managed to clearly buck the trend away from
cated and led the kitchen and bath industry for
brushed finishes. Bronze finishes continue to
more than 45 years. For more information, visit
be popular. Photo courtesy of Kohler Co.
www.NKBA.org.
Wanted: Editorial Submissions for 11th Annual New Product Showcase Our 11th Annual New Product Showcase shines a spotlight on the latest and greatest in building materials, new products, design elements, technology, tools…basically, if it’s new, innovative and of interest to the Canadian residential construction industry, we want to hear from you. But don’t wait too long. For editorial consideration, please e-mail your brief text submission to editor@work4.ca before Friday, June 8, 2012. The Fine Print: • While all submissions will be considered, not all can or will be used. We reserve the right to edit to meet our space and editorial guidelines. • Because of the volume of requests we receive, we can only consider one New Product per company. We recommend you fine tune what new product you want to feature. • Please send only one New Product blurb, accompanied by one hi-res image to support the text. Emails with multiple attachments will be deleted. • Products must be new to the Canadian market (not simply a new colour or logo), or ready to launch by Fall 2012. • Please do not send repeated follow-ups asking if we are using your submission (Yes, that means you too). • Advertising space is also limited. For advertising information and options, see page 33. To get an idea of what we’re looking for, check out our 2011 New Product Showcase at www.homebuildercanada.com/Issue2404.htm.
CHBAreport
Governments Listen – and Act!
Ron Olson President, CHBA
While the recent federal budget focused primarily on
Our industry has a longstanding and special rela-
the need for fiscal discipline and sets the stage for longer-
tionship with the federal government in the areas of
term economic growth in Canada, it also delivered on a
innovation and research. Decades of collaboration have
number of measures that the CHBA has been pushing for.
produced the best housing system in the world, one we
This is very good news.
are all very proud of.
First, and most importantly, the budget recognized
In an era of fiscal constraint, we will continue to work
the importance of housing to both our economy, and the
with the federal government to ensure research efforts
financial well-being of Canadians. Given the key role our
are aimed at priority areas and practical outcomes, and
industry played in seeing Canada through the challenges
that the level of federal R&D investment reflects the
of the recent recession, such recognition is merited and
economic importance of housing in Canada’s economy.
essential. Minister Flaherty’s measured approach to mortgage
Over the past few years, federal investments in basic
standing of how critical housing market stability is to
infrastructure have been very significant. The budget left
our national economy. Further government intervention
existing infrastructure funding commitments in place.
would have prevented thousands of first-time home buy-
The CHBA is also pleased that the federal government
ers from pursuing their home ownership dreams, and put
is initiating discussions with the provinces towards a
existing homeowners at risk.
strategic, long-term infrastructure plan.
In the CHBA’s view, such measures were not needed, and it is reassuring that the Minister appears to agree
The various immigration reforms announced in the budget are welcome, and overdue.
with this assessment.
Action on Immigration and Training
President: Ron Olson, Saskatoon, SK First Vice-President: Deep Shergill, Calgary, AB Second Vice-Presidents: John Friswell, North Vancouver, BC Bard Golightly, Edmonton, AB Treasurer: Jane Morgan, St. John’s, NL Secretary: Bob Finnigan, Toronto, ON Presidential Appointees: Juanita Carhart, Apohaqui, NB Bob Deeks, Whistler, BC Frank Mercuri, Stoney Creek, ON Urban Council Chair: Don Dessario, Calgary, AB Chief Operating Officer: John Kenward, Ottawa, ON CHBA Contact: Michael Gough, CAE, National Office, Ottawa, ON
This is something we have been calling for, and an area where federal leadership is critically important. Federal funding represents a significant part of overall public investment in basic infrastructure. Better agreement and alignment among governments on both the
The various immigration reforms announced in the
state of our infrastructure, and future investment priori-
budget are welcome, and overdue. The CHBA has been
ties, is critical. The CHBA will be involved in these consul-
making the case for action in this area for some time.
tations, and the importance of housing affordability and
Canada needs a system that addresses the growing short-
fairness in government-imposed infrastructure costs will
age of skilled people in our industry more effectively; one
be at the top of our agenda.
that welcomes to Canada the skilled people we need to build and renovate homes. We will watch developments closely as these reforms
B.C. Building Code ‘White Paper’ Favours Code Uniformity
are put into place, and make certain the government
The past number of years has seen a disturbing trend
continues to understand, and act, on our industry’s skill
toward fragmentation of Building Codes as a number of
needs.
provinces and municipalities adopted regulations in an
Hand in hand with immigration reform, the budget
ad hoc manner. This creates a lot of potential confusion
also set out commitments for supporting the training
for builders, and carries the potential for unnecessary
of skilled people, particularly those just beginning their
costs and risks for housing consumers.
working careers.
CHBA EXECUTIVE BOARD
Leadership on Infrastructure Planning
amortization and down payment rules reflects an under-
A recent White Paper released by the government of
Again, the CHBA has been very clear that federal
British Columbia, entitled Modern Building Regulatory
training support must include all of the trades special-
System, examines the need for greater uniformity in
ties involved in the residential construction industry.
codes, and in their application.
We expect these new programs and initiatives to do
The White Paper cites a number of important issues,
this—and we’ll continue to press this case in the coming
including: inconsistent Code interpretations, local gov-
months.
ernment building standards that go beyond the Code,
An Improved Focus for Federal R&D The budget recognized the importance of innovation
lack of centralized decision making on Code matters, poor compliance with Code provisions, and lack of skills or Code knowledge among some system participants.
within all sectors of Canada’s economy. And it set out
The code development system proposed in the Paper
a clear policy that federal research and development
is consistent with the approach in place for the model
investments need to support innovation and commercial
National Building Codes, to which the CHBA contributes.
application.
In examining the case for great code uniformity, the
The CHBA has a long history of working with the
White Paper notes that building construction has become
federal government toward this type of research—work
increasingly complex, and that new technology leads to
that supports builder innovation and that delivers value
more proposals for alternative solutions and the use of
to Canadians.
new products and assemblies that can decrease costs
Home BUILDER May/June 2012
35
CHBAreport
and improve affordability.
One of the key concerns of new home builders across
tion and product evaluation body would be established
Canada is the rising costs due to the price of serviced lots,
to assist building departments with these decisions,
with about one-third of respondents citing it as a critical
creating efficiencies by eliminating multiple review pro-
problem. In Manitoba and Saskatchewan combined, the
cesses. It goes on to propose that decisions on alterna-
problem is reported by 58 per cent and in Ontario by 44
tive solutions and a registry of acceptable products and
per cent of builders.
assemblies would be made available to all building departments, and, it is assumed, builders.
Additionally, the survey finds that the level of concern about rising costs due to lot prices has increased from 27
This is exactly the type of thing that our Association
per cent a year ago to 32 per cent today. The number of
has been calling for across the country, so that builders
new home builders concerned about shortages of ser-
can innovate without the risk of regulatory barriers.
viced lots has crept up from 16 per cent a year ago to 21
Water Issues
The past number of years has seen a disturbing trend toward fragmentation of Building Codes.
Key Concerns
The Paper proposes that a provincial alternative solu-
per cent nationally, 40 per cent in Ontario. Regulatory issues are also a growing problem for
For a variety of reasons, water use efficiency is
many new home builders. The survey finds that nearly
becoming a major issue across Canada—one with sig-
a quarter of new home builders report more onerous
nificant implications for our industry and our customers.
municipal approvals and standards are a critical prob-
In some regions and communities, the ‘water issue’ is
lem, up from 19 per cent a year ago. Concerns about more
linked to constrained water resources; using water more
onerous building code requirements and environmental
efficiently will be essential for water needs to be met
regulations have also increased over the last year.
in the future. In all communities, water use is linked to infrastructure costs, both for new services and to maintain existing water treatment, delivery and wastewater treatment facilities.
Market Conditions New home builders expect the price of a new singledetached home will go up over the next year in all
Some time ago, the CHBA requested that the Cana-
regions. Nationally, 63 per cent of builders expect prices
dian Commission on Building and Fire Codes consider
to increase, 89 per cent in Atlantic Canada, 76 per cent in
including a water use efficiency objective and require-
Ontario, and 41 per cent in British Columbia.
ments in the National Building Codes. Our reasons are simple: Water use efficiency measures are already being adopted in many jurisdictions, and a uniform approach
Main Target Market
at the national level is the best path to a disciplined, Source: Pulse Survey, Winter 2012
evidence-informed outcome. This work is now underway, and the CHBA remains involved and insistent on proper research and consultation with all affected parties. We want to see water use efficiency done right so provinces will act together in this important area. We also want to see the interests of both the environment and consumers fully considered before decisions are made. New home builders across Canada expect housing starts this year will moderate somewhat, moving closer to household demographic requirements. The survey reports that new home builders forecast 186,000 units will be started in 2012, compared to the 193,950 units started in 2011.
Winter 2012 Pulse Survey
36 Home BUILDER May/June 2012
Renovators expect stable or increasing activity in 2012. The underground economy remains a critical prob-
The Winter 2012 Pulse Survey of our new home
lem for CHBA renovator members. Work in the under-
builder and renovator members is now available on the
ground economy is of the greatest concern to renovators
CHBA website. The survey was conducted in December
in Ontario and British Columbia.
2011 and January 2012 with the assistance of Canada
While the full-time employment pattern varies from
Mortgage and Housing Corporation (CMHC) and Natural
region to region, 81 per cent of all respondents to the
Resources Canada. A total of 373 new home builders and
survey report higher or stable employment compared to
renovators responded to the 45th Pulse Survey. Results
a year ago. Most builders are optimistic for the future:
were tabulated and analyzed for the CHBA by Altus
two-thirds see no change in the employment pattern,
Group Economic Consulting.
while the balance expects to hire more workers.
Our Recent Survey Confirms It! Home BUILDER Magazine delivers results like no other magazine in the residential construction industry: C Over 100,000 readers eagerly read every issue in search for advice and contacts C 100% of renovators and contractors found new information or products C 86% of all builders found new information or products C Renovators, contractors and builders all refer to web links, find new suppliers and purchase products as a direct result of Home BUILDER; more than 80% took two or more such actions
Home BUILDER Magazine: Readers, Referrals, Results. For more information on Readership Survey, please contact the publisher of Home Builder Magazine. 514-620-2200 • homebuilder@work4.ca
Canadian Home Builders’ Association
514-620-2200 • sales@work4.ca • HomeBuilderCanada.com
More advertising from major manufacturers and suppliers than any Canadian magazine in the business.
TOOLTalk
Innovative Thinking Old Ideas are Making Better Drills Milwaukee
has
launched a new line of M18 FUEL tools. The word FUEL is supposed to imply combining three key elements: great batteries, a fine tuned power controller and the reintroduction of brushless motors. Of course, better batteries and controllers are great, but I really jumped at seeing a brushless induction motor. Many years ago I had some Elu woodworking tools with induction motors. I never felt such smooth, even lightweight, power, and could find nothing like it in North American tools. So I jumped at the opportunity to see if this new tool from North America finally figured out something that the
Just when you begin to think it’s all been done before, a manufacturer
The FuBar Add More Fu
Germans had nailed a long time ago. It is a beauty. As their literature says, the
will step up and make something
For some time now Stanley has been mak-
induction motor gives this ½” hammer drill
ing better and better demolition tools under
more power with less weight: Everything fits
just a little bit better than its prede-
their banner of the FuBar. With the FuBar
together with a slimmed down 18-volt power
cessor. This month’s selection of
Demolition bar, which I call the “Tomahawk,”
pack and a power controller that matches the
they have added a new element to demolition
specific needs of a brushless motor. In my
tools. Now here is one tool that can strike, pull,
hands it feels like a 12-volt tool and works like
of innovative thinking that make
pry, chisel and chop materials apart. Made to
a 24-volt tool. If my experience with induction
life on the job just a little bit easier,
be struck with a hammer, the knife edge can be
motors is any guide, this thing will last forever.
forced through wall boards faster and cleaner
If Milwaukee is serious about moving to low
than any other tool while still being a general
maintenance powerful induction motors they
use crowbar.
may be changing our whole tool box.
new products is just that: examples
safer and more secure.
Security in an Open Pick-up The Master Lock company has just brought out a full line of cables, attachments
Hammers Going Head to Head: Stanley vs. Stiletto
and speciality locks all designed for safe haul-
A bit of science first. The weight of a
ing of equipment together with quick and easy
15-ounce or 24-ounce hammer is the weight
access in open pick-up trucks. Most of their
of the head only. Ideally the handle is as light
Automotive Security Locks function around
as possible to help reduce fatigue. The longer
cables that attach to pick-up truck friendly
the handle, the more momentum is given to
anchor points or to other cables. They even
the head, the more power is delivered to the
have a special little lock that locks the tailgate
nail— if you hit the nail. The longer the handle
removal mechanism down. Apparently the
the harder it is to hit the nail— hence standard
resale of tailgates has become a big business.
and finishing hammers that need to not miss
See videos of these locks in action on www.
have shorter handles. Framing hammers that
MasterLock.com
drive large nails need more power.
38 Home BUILDER May/June 2012
TOOLTalk
1) Titanium has a recoil of about 3 per cent when it hits the nail, while the steel in the Stanley head will have about 27 per cent recoil. So, more of the power is delivered to the nail and less back to your arm with the Stiletto.
onto the cutting edge. Few people realize it,
2) Titanium is expensive so while the Stanley
but drilling holes in drywall with twist bits
MIG15 is listed for $90, it actually sells on the
will destroy the bit quickly, because that soft
web for about $50. The web price for the
gypsum core is extremely abrasive. That same
Stiletto is about $220 for the TBII
gypsum core takes the edge right off of our
15. So the Stanley has a lot less
segmented knife blades. Finally we are getting
recoil on your wallet.
some real help on the cutting edge of one of our
If you are working all day with Stiletto has held the
a manual hammer (as when I started
status as the Cadillac of
in this business), the Stiletto is a dream
all framing hammers and Stanley has
to work with. If all you need is to hit an
decided to take them head on with their MIG 15.
occasional nail that you can’t get with
Length: although the Stiletto is almost an inch
the gun, Stanley’s MIG 15 looks like a well
longer than the Stanley, the distance from the
designed value.
head to the finger crotch is the same on both hammers, so the effective swing is identical. Weight: both heads are 15-ounce, although the Stanley is slightly lighter overall. Only two items show up as significantly different:
most common tools.
OL O T LK TA OL O T LK TA
Montreal-based TV broadcaster, author, home renovation and tool expert Jon Eakes provides a tool feature in each edition of Home BUILDER. www.JonEakes.com
Blade of the Month Everyone is making segmented blade knives in all sizes and styles, but the blades are basically the same. DeWalt has now come up with something new: Carbide dust powered
Perks for your business Join the FortisBC Contractor Program Perks include: • your company listing on fortisbc.com/findacontractor • saving 50 per cent on your advertising costs with co-op advertising funds* • information on rebates for your customers Visit fortisbc.com/contractorperks, call 1-866-884-8833 or email contractorprogram@fortisbc.com to learn more.
* Terms and conditions apply. FortisBC uses the FortisBC name and logo under license from Fortis Inc. (12-025.4 04/2012)
12-025.4_JoinContractor_7.5x4.5_PRESS.indd 1
Thursday12-04-05 9:42 AM
Home BUILDER May/June 2012
39
Quebec Ontario Man./Sask.** Alberta B.C. Canada
20 73 125 150 100 63
renovation
3 10 13 12 10 8
Project sizes are typically smaller in Eastern Canada than Western Canada.
Requests are up on average for kitchen renovations, energy efficient improvements, bathroom renovations, complete
* The median responses are presented here ** Very small sample
interior/exterior renovations, room additions
and basement/rec room renovations. Getting the Pulse on the Renovation Market OTTAWA — According to CHBA’s 45th Pulse Survey, renovators have ance, renovators expect further increases in renovation activity over the to providehigher the average size reported increases in activity in the past year—about one-third of CHBA 1 Renovators next yearwere (withasked 40% expecting activity versus 9% expecting lower).
and duration of their renovation projects. The In all regions, renovators expect generally stable or improving activity median responses are presented here (the median is Overall, thethe average sizeare ofabove contracts thelevels. point at which half responses and reported by renovators halfresponding are below).to the Winter 2012 Pulse Survey is $63,000 and the average
renovator members (37%) say their renovation activity is now higher than 12 months ago, about twice the share reporting a decline. On bal-
Net Requests Renovation Net Change* Change* ininRequests forfor Renovation Projects Past Year Year Projects in in Past
duration of renovation projects about eight weeks. Project sizes are typically smaller in Eastern Canada than Western Canada. Requests are up on average for kitchen renovations, energy efficient improvements,
% of Respondents
bathroom renovations, complete interior/exterior renovations, room additions and basement/rec room renovations. An emerging critical
Kitchen Renovation
problem for many renovators is increasing builder liability—a critical
Energy Efficient Improvements
concern for about one in six respondents.
Bathroom Renovation Complete Interior/Exterior Renovation
Accessibility for Elderly/Disabled Incorporate Accessory Suite Bedroom Renovation Incorporate Home Based Business Conversions from Non-Res. to Res.
-30
-20
-10
0
10
20
30
* % of respondents reporting increased requests minus % of respondents reporting decreased requests.
* % of respondents reporting increased requests minus % of respondents reporting decreased requests
source: Pulse Survey, winter 2012
Room Addition Basement/Rec Room Renovation
RBC Homeownership Poll: Most Canadians Would Rather Renovate Than Relocate TORONTO — A majority of Canadians (83 per cent) would rather renovate their homes than find a new place to live if their current home needed major work, according to the 19th Annual RBC Homeownership Poll, conducted by Ipsos Reid between January 24 and 30, 2012. Reasons for renovating ranged from wanting to make their home more attractive (66%), increasing the value (46%) and maintaining or
Heat Mirror is a registered trademark of Southwall Technologies, Inc.
CHBA Pulse Survey Winter 2012
C
Made in the USA
Page 13
Choose the windows that actually add insulation.
* Center of glass.
Hurd introduces Ultra-R™, the most energy-efficient glazing on the planet. With its multi-cavity, multi-coating system utilizing Heat Mirror suspended films, Ultra-R delivers insulation values as high as an amazing R-20*. Hurd also has the longest warranty and the best wood protection in the industry, plus a limitless selection of options, colors and design choices. Choose wisely. Choose Hurd. For your local distributor, call the Hurd International Services Group, 1-800-433-4873.
40 Home BUILDER March/April 2012
full color
White
Schlage Sky blue
Schlage Deep blue
repairing their home (39%). Four-in-ten Canadians (39%) said that they want to renovate to increase energy efficiency. The rooms that typically add the most value to a house—bathrooms and kitchens—were the top home improvement projects on the minds of Canadians, tied at 43 per cent, while 33 per cent plan to renovate their basement. Almost half of respondents (46%) plan to do much of the work themselves, compared to 42 per cent who expect to hire a contractor for their renovations (up five percentage points from 37 per cent in 2010). When asked about their renovation budget, more than three-quarters of Canadians (78%) estimated they would spend less than $10,000 on their renovations. The majority of renovators (71%) said they would mostly finance these projects with cash or savings, while lines of credit (15%), home equity refinancing (13%), credit cards (10%) and personal DURAFOAM AD - 3_625X4_75-HOME BUILDER_2010_12_27PRESS.pdf
loans (4%) trailed well behind.
1
C
10-12-30
7:45 AM
GOES GREEN [CCMC #13435-R] • DuraFoam Green Polyurethane Foam System provides high performance at low cost with either the 680 g (24 oz) gun applicator or 16 pound foam cylinder designed specifically to build profits for the professional user C
M
Y
CM
MY
CY
CMY
K
• Non-flammable propellant promotes safe storage and transportation • Non-ozone depleting, no VOC’s • UL classified / meets ASTM E-84 Class 1 for caulk and sealants [R13919] • 340 g (12 oz) hydrocarbon formulation, with low VOC’s and straw applicator, also available • Green formulation is easily identified by inspectors, provides extra UV protection and slows degradation of unpainted foam DuraFoam is available exclusively at your nearest CID office or authorized dealer. For more information call 1-877-280-0243 or check the DuraFoam Products section at www.cid.ca
Home BUILDER March/April 2012
41
IndustryNews
Residential Construction Site Manager Occupational Designation
LEED Canada for Homes: A New Certification Model with Lower Price OTTAWA — With more than 2,000 homes registered with LEED Can-
CALGARY — The Government of Alberta has designated residential
ada for Homes, the program is seeing greater interest from proponents
construction site manager as an occupation under the Apprenticeship
of large single family projects. In response to this heightened interest,
and Industry Training Act. This means that voluntary provincial certifica-
the CaGBC has introduced a less expensive and more convenient cer-
tion in this occupation is now available to anyone in the Alberta home
tification model. The changes allow builders to register larger projects,
building industry.
possibly with multiple models, under one LEED Canada for Homes reg-
Industry training is available through the Professional Home Build-
istration. Groups of homes aiming for the same certification level can
ers’ Institute of Alberta (PHBI). The training consists of three levels.
then be certified in batches, providing added flexibility.
Each level includes a formal training component combined with 1,500
Batch certification also introduces cost savings. Each group of homes
hours and 12 months of level specific on the job work experience. Once
pays a single batch review fee of just $255, which allows each home
the training is complete, the Government of Alberta’s role is to assess
within the batch to then be certified for only $75 per home (member rate).
completion of all training components, administer the provincial exam,
For more information, visit www.cagbc.org/homes.
and grant certification.
C
The Alberta New Home Warranty Program funded the development
Curb Appeal: Selecting the Right Front Door Colour
of the program. The Professional Home Builders’ Institute of Alberta is managing training development, the implementation of the course programs and materials, while also maintaining a registry of trainees.
BURFORD, Ont. — When it comes to a home’s exterior, curb appeal is
The program will require a minimum of three years to complete. Prior
all important, and selecting the right front door colour can create a stellar
learning assessment and credit for experience is available. For more
first impression. When choosing a colour, remember that colours look
information, visit www.phbia.com.
C
very different outdoors, less intense than they do indoors. To compensate Bev Bell, Creative Director, Beauti-Tone Paint and Home Products Division, Home Hardware Stores Limited, suggests choosing darker, saturated hues. Next, see how different lighting will affect the
Adver ti sers i n Thi s I s s u e
colour by viewing a colour sample on the door over the course of a day,
Advertiser
from first thing in the morning to late at night. Finally, marry that perfect
ACO Systems Ltd. . . . . . . . . . . . . . . . . . 43 . . . . 877-226-4255 www.acocan.ca
Page Phone
Web site
front door colour with these two simple tips:
Ainsworth Group of Companies . . . . . . 20 . . . . 604-661-3200 www.pointsixflooring.com
1) If you have an aluminum storm
All Weather Windows Ltd. . . . . . . . . . . . 24 . . . . 800-638-5709 www.allweatherwindows.com
door, make sure it stops weather,
Canadian Industrial Distributors Inc. . . 41 . . . . 877-280-0243 www.cid.ca
not traffic. Make a strong colour
CertainTeed Insulation Group . . . . . . . . 11 . . . . 800-233-8990 www.certainteed.com/insulation
statement by using latex rust coat
Delta Faucet . . . . . . . . . . . . . . . . . . . . . . 44 . . . . 800-567-3300 www.deltafaucet.ca
to paint storm doors to match
Fortis BC Energy . . . . . . . . . . . . . . . . . . 39 . . . . 866-884-8833 www.fortisbc.com
entry doors. That way, they won’t
GE Appliances . . . . . . . . . . . . . . . 19, 43 . . . . 855-742-6112 www.geappliances.ca
grab all the attention.
Home BUILDER Canada . . . . . . . . . . . . 33 . . . . 514-620-2200 www.homebuildercanada.com
HSC Regeneration Forum: People, Places & Communities Housing Services Corporation Toronto, ON www.hscorp.ca
2) Don’t paint the garage door the
Home Hardware Stores Limited . . . 3, 43 . . . . 519-664-2252 www.homehardware.ca
same colour as the front door: the
Hurd Windows & Doors . . . . . . . . . . . . 40 . . . . 800-433-4873 www.hurd.com
eye is drawn to the larger block of
Icynene Inc. . . . . . . . . . . . . . . . . . . . . . . 15 . . . . 800-758-7325 www.icynene.com
colour. For a more cohesive look,
JELD-WEN of Canada . . . . . . . . . . . 7, 43 . . . . 204-510-4745 www.jeld-wen.ca
June 1-4
paint garage doors in a similar
LOGIX Insulated Concrete Forms . . . . . . 8 . . . . 888-415-6449 www.logixicf.com
colour to the surrounding exte-
Masterchem Industries KILZ) . . . . . . . . 13 . . . . 800-325-3552 kilzpro-x.com
rior wall.
Mercedes - Benz Sprinter . . . . . . . . 4, 43 . . . . 416-847-7538 www.mercedes-benz.ca
CALENDAR Do you have an event you want posted on our new Online Calendar? E-mail your listing to editor@work4.ca
May 28-29
75th Annual Conference and Trade Show Federation of Canadian Municipalities Saskatoon, SK www.fcm.ca
June 11-13
C
North American Fiberboard Asso . . . . . 34 . . . . 847-934-8394 http://www.fiberboard.org Nudura Corporation . . . . . . . . . . . . . . . 23 . . . . 866-468-6299 www.nudura.com Rhino Linings Corporation . . . . . . . . . . 30 . . . . 800-232-8311 www.rhinolinings.com
CaGBC National Conference & Expo 2012 Canada Green Building Council Toronto, ON www.cagbc.org
Rinnai . . . . . . . . . . . . . . . . . . . . . . 25, 43 . . . . 800-621-9419 www.rinnai.ca
June 21-22
Simpson Strong-Tie Canada . . . . . . . . . 17 . . . . 800-999-5099 www.strongtie.com
3rd Annual Greening Government Conference Toronto, ON www.greeninggovernment.ca
42 Home BUILDER May/June 2012
Rogers Communications . . . . . . . . . . . . 29 . . . . 866-567-5778 www.rogers.com Sage Software, Inc. . . . . . . . . . . . . . . . . 27 . . . . 866-420-7289 www.sagecre.com Schlage Lock - Ingersoll Rand . . . . . . . 41 . . . . 800-900-4734 www.doorsecurity.ca/builderprograms Tufdek Tuff Ind. . . . . . . . . . . . . . . . . . . . . 6 . . . . 877-860-9333 www.tufdek.com Weiser\Pfister . . . . . . . . . . . . . . . . . . . . . 2 . . . . 800-340-7608 www.Weiserlock.com Wood Manufacturing Council . . . . . . . . 31 . . . . 613-567-5511 www.wmc-cfb.ca
PRODUCTS ///////////////////////////////////////////////////// GE Geospring™ Hybrid Water Heater
By using advanced heat pump technology in combination with traditional electric elements, the Geospring™ hybrid water heater has been designed with maximum energy efficiency in mind. The result is a new innovative product that can reduce water heater operating cost by up to 62% and save the average household up to $325 annually. With benefits like an Energy factor of 2.4 in Hybrid Mode, convenience and control over operating modes, similar footprint for installation, the Geospring™ offers an ideal solution for greater control of energy usage and substantial savings on water heating bills. For more information, contact: GE Appliances Phone: 1-855-742-6112 www.geappliances.ca
Tool of the Trades
As a builder or tradesperson, you’ll really appreciate the Mercedes-Benz Sprinter van, which offers a 3.0L BlueTEC diesel engine that delivers best-in-class fuel efficiency. It’s an incredibly reliable tool that earns its keep immediately and over the long haul. Plus, you’ll get class-leading 600 cubic feet of cargo capacity, a maximum payload of 5,375lbs, and 7 feet of interior standing height. But the best part: Sprinter has the lowest total cost of ownership in its segment. For more information or to locate a dealer near you, contact: Mercedes-Benz Canada Phone: 1-800-387-0100 www.thesprinter.ca
Patio Doors: Brighten Your Summer
Add an exciting new look to your home and let the sun shine in with JELD-WEN patio doors. Available in both swinging and sliding configurations, a JELD-WEN patio door is an investment you can be proud of. Our patio doors bring an element of drama to your home. Choose from a wide variety of construction, styles and options to truly make it your own. As with all JELD-WEN products, you’ll receive superior energy performance with low-E insulated glass and stylish hardware for exceptional strength and durability. Imagine a brighter summer; choose a JELD-WEN patio door today.
Markant by ACO DrainMat™
DrainMat is the ideal solution to protect entrances from water and debris. DrainMat is not an ordinary foot scraper; it is a system consisting in a base tray and a top grate and can be used as a drain as well. DrainMat offers the same quality and design excellence as ACO™’s commercial products but is designed to meet the demands and budget of the residential customer. For more information, contact: ACO Systems, Ltd. Phone: 1-877-226-4255 www.acocan.ca
For more information, visit jeld-wen.ca
New Tankless Home Heating
An ultra-high efficient Rinnai Tankless Hot Water Heater can now also be used to heat an entire home. That’s both heat and endless hot water, all in one system! Coupled to our high-velocity air handler, this compact, easy-to-install system can fit virtually anywhere, needing only one concentric outdoor vent. Designed to work with standard or highvelocity 3” ducts for really economical installations, it’s the perfect 21st century solution for both new and retrofit applications. An ECM programmable brushless DC motor allows for constant air circulation and costs little to run. For more information, contact: Rinnai Phone: 1-800-621-9419 www.rinnai.ca
Moisture Guard Subfloor
Comfort+ is a 100% water and mould resistant subfloor panel that locks together quickly and easily installing in less than half the time! Comfort+ is a thermally extruded product therefore it does not off-gas and is VOC free. It has an E0 rating, one of the highest emission standards for flooring and building materials. Available at Home Hardware & Building Centre locations. SKU #2613-910 For more information, contact: Strategis Floor & Decor www.comfortplusflooring.com
Home BUILDER May/June 2012
43
© 2011 Masco Canada Limited.
SOMETIMES YOUR HANDS COULD USE A HAND. Touch it on. Or go hands-free.
ADDISON® B AT H C O L L E C T I O N
TOUCH TECHNOLOGY
HANDS-FREE TECHNOLOGY
Touch2O.xt™ Technology for the bath. A simple touch anywhere on the spout or handle turns the water on and off. For an even cleaner experience, when your hand moves close to the faucet, Touch2O.xt Technology intuitively activates the flow of water. On display exclusively at trade locations. Another way that Delta is more than just a faucet. For more information, visit deltafaucet.ca/touchbath