Why it works

One of the reasons the ‘care conversation’ can be deemed awkward and difficult is that receiving help can often be perceived as a sign of failure, when family have to accept that they might not be able to cope any longer. It is also a taboo subject because while some recognise that help is needed, many assume that receiving care at home is the start of a journey that will inevitably end in residential care.

The benefits of being supported at home are huge. It means you are able to continue living your life as you have always done, whilst receiving care that you would look forward to, as if it was being provided by a member of your own family.

Being supported at home is also great value for money and often works out to be a fraction of the cost of most residential care options.

3x more people will experience depression in care homes.

* Social Care Institute for Excellence

3x more people are likely to fall in care homes.

* The British Medical Journal (BMJ) 71% of people would rather grow old in their own homes.

* The Care Choice Gap report, commissioned by Consultus Care

Why families love it

Time spent with your loved ones in their old age should be fun, not challenging. We spend our time taking care of the essentials, so you can spend time doing the things you enjoy most.

Choosing a high quality, trusted home care provider removes a great deal of the stress surrounding long-term decision-making for your loved ones and time after time, home care is the least expensive arrangement compared to care delivered in a residential setting.

Most importantly, we can make sure your loved one can live a happy, healthy and more fulfilled life in the comfort of their home.

Why older people love it

It’s flexible, it’s hassle-free and it’s enjoyable for you.

You’ll get to stay in your community and live under your own roof, surrounded by your own things and continue to live by your own rules.

One of the best things about what we do is that it doesn’t ‘feel like care’. Or at least, it doesn’t feel like what many people think care feels like.

Our Care Professionals don’t wear uniforms as we believe this only accentuates the receiving of care. Although our Care Pros are professional and highly trained, they carry out their duties appearing just like a friend or companion.

It’s one of the reasons we’re as popular as we are.

Our Care Pros are the best of the best. Our people love what they do and are proud to work for us.

Our award-winning care comes down to our team of trained and experienced Care Pros. We take time to select empathetic, enthusiastic people with a big heart and a warm, friendly nature.

We make sure that we choose people who have a range of interests whether it’s following a football team, enjoying walks, or painting, crochet and craft making. Whatever it is that floats your boat and gives you recreational pleasure, we’ll find the right person to support you to become your chosen companion. Best of all, our Care Pros believe in what we do:

96%

97%

Say they are proud to work with us.

Say they’d recommend us to a family member or friend.

Our people are our purpose. We look after them well, and in turn, they help us to care for our wonderful clients.

Care tailored to you

Care might conjure up a very specific image but our approach is very different.

If care becomes the topic of conversation and you are unsure what’s involved, here are just a few of the ways we can support you in your home. These can be summed up with four key areas:

Home Help

Living well starts with looking after the home and studies show that having a clean and tidy home can have positive effects on health and well-being.

Taking out the bins, dusting, hoovering, feeding the cat, decluttering and even washing and ironing, our home help service takes care of your home environment so that it remains clean, tidy and safe. This will free up valuable time and energy, so you can focus on doing the things you want to do.

Companionship

Care could mean a fresh start.

Need a hand with the weekly shop, or don’t fancy going to that doctor's appointment by yourself? We can help. Need someone to make sure you’re eating healthily, or fancy popping out for lunch? No problem.

We’ve also had a huge amount of success in helping older people start something new. Many of our clients have taken up new hobbies such as learning to dance, play instruments, knit and cook specialist dishes. If there’s something new you’d like to start, or an old passion you’d like to revisit, we can find you the right person to help.

Personal Care

Discreet, professional support

Whether it is helping you with personal hygiene, or keeping well and active, all are important to your well-being, and we have every element of it covered.

Supporting you with personal care, whether it’s help with dressing, eating, sleeping or bathing, we can help make a big difference to your quality of life. As with everything else we offer, this is tailored to you and your wishes. Different people have different needs and our Care Pros adapt what we do accordingly.

Dementia Care

Being proactive, not reactive, about dementia.

One in six adults over 80 in the UK live with a form of dementia. And yes, it’s pretty scary for those living with the condition, and their loved ones.

While there is currently no cure for dementia, there is care and with the right support, we can help maintain a high quality of life even in the face of memory loss.

Studies have shown that staying in familiar surroundings of home can help older people living with dementia to feel safe and remain calm. See page 22 for further information.