Paperwork Process Support Directory BC

All paperwork must be received within three days of contract acceptance. This includes new listings, sales and leases.

1: Log onto the RealSmart Agent Panel at RealSmartAgent.com.

• Select the Transactions type on the lefthand menu

• Click the Create button

Need Help Creating a Listing?

Select the Education icon, then click on RealSmart Agent Videos.

Hint: To view training videos, select the Education tab then choose RealSmart Agent Videos.

2: Enter Your Transaction.

Once created, you have two different options to submit your paperwork. Browse and upload directly into the transaction, or drag and drop.

To Email Your Paperwork Each transaction has an email address to receive the transaction paperwork. You can view the email address of a specific transaction from the transaction summary page (displayed as “Shareable Email”). All documents emailed to this address will automatically be added to the transaction document inbox.

Getting Down to Business

3: Check Status.

Once submitted, your paperwork takes 5 days to be processed and reviewed by the Broker. To check the status of your paperwork, log back into your SmartPanel within that time frame.

Go to the Transactions tab and click the transaction type to see the statuses of your transactions. Click on the property for detailed information.

TIP: Be sure to check the Current Processing Timeframes section on the right-hand side of the Dashboard screen.

Processing Paperwork: 01/01/2022 Approving Transactions: 01/01/2022

4: Submit Any Additional or Missing Paperwork – Follow the Same Options as Step 2.

Upload directly into Transaction, or email to the transaction email address.

Corporate Main Number: 916.993.8680

Career Services

Bruce Campbell 916.993.8680 ext. 100 | CareerServices@HSicare.com Agent recruiting, recruiting referrals, new hires and questions.

Education

Valerie Gross 916.993.8680 ext. 1077 | Education@HSicare.com Training and education, mentoring and coaching help.

Broker Services

Isom Coleman 916.993.8680 ext. 200 | BrokerServices@HSicare.com Escalated legal issues support.

Closing & Compliance

Felicia Whiteside 916.993.8680 ext. 1289 | Closing@HSicare.com Stephanie French 916.993.8680 ext. 1204 | Compliance@HSicare.com Specific contract questions, contract and paperwork requirements, commission instructions and questions.

Operations

Edrick Foley 916.993.8680 ext. 204 | Operations@HSicare.com

Placer County Association of REALTORS® (PCAR)

270 Technology Way, Suite 100 | Rocklin, CA 95765 916.624.8271 www.pcaor.com

Sacramento Association of REALTORS® (SAR)

2003 Howe Ave | Sacramento, CA 95825 916.922.7711 www.sacrealtor.org

Nevada County Association of REALTORS®

336 Crown Point Circle | Grass Valley, CA 95945 530.272.2627 www.nevadacitychamber.com

Other

California Association of REALTORS® (CAR)

915 L St, Suite 1460 | Sacramento, CA 95814 916.492.5200 www.car.org

National Association of REALTORS® (NAR)

430 N Michigan Ave | Chicago, IL 60611 1.800.874.6500 www.nar.realtor

MetroList

PO Box 340340 | Sacramento, CA 95834 916.922.7584 www.metrolistmls.com

Supra | 877.699.6787 www.supraekey.com

ZipForms 866.693.6767 www.zipformplus.com

CalDRE#: 01937943