Paperwork Process Support Directory BC

All paperwork must be received within five days of contract acceptance. This includes new listings, sales and leases.

1: Log onto the RealSmart Agent Panel at RealSmartAgent.com.

• Select the Transactions type on the lefthand menu

• Click the Create button

Need Help Creating a Listing?

Select the Education icon, then click on RealSmart Agent Videos.

Hint: To view training videos, select the Education tab then choose RealSmart Agent Videos.

2: Enter Your Transaction.

Once created, you have two different options to submit your paperwork. Browse and upload directly into the transaction, or drag and drop.

Hint: If you don’t have your own method of uploading paperwork, like a scanner at home, keep in mind that our office has the scan-to-email feature from the copier.

To Email Your Paperwork Each transaction has an email address to receive the transaction paperwork. You can view the email address of a specific transaction from the transaction summary page (displayed as “Shareable Email”). All documents emailed to this address will automatically be added to the transaction document inbox.

Getting Down to Business

3: Check Status.

Once submitted, your paperwork takes 48-72 hours to be processed and reviewed by the Broker. To check the status of your paperwork, log back into your SmartPanel within that time frame.

Go to the Transactions tab and click the transaction type to see the statuses of your transactions. Click on the property for detailed information.

TIP: Be sure to check the Current Processing Timeframes section on the right-hand side of the Dashboard screen.

Processing Paperwork: 03/01/2020 Approving Transactions: 03/01/2020

4: Submit Any Additional or Missing Paperwork – Follow the Same Options as Step 2.

Upload directly into Transaction, or email to the transaction email address.

Support Staff

Corporate Main Number: 603.932.9300

Career Services

p: 603.932.9121 HSSuccessRealty.CareerServices@HomeSmart.com Recruiting or new agent hiring information.

Agent Services

p: 603.932.9600 Broker@HomeSmartSuccessRealty.com For on-boarding or website, materials and marketing, or other technology questions as well as access to RealSmartAgent.com

Broker Services

p: 603.233.7760 Broker@HomeSmartSuccessRealty.com For legal questions and/or specific contract questions.

Local Boards

NH Real Estate Commission

121 S Fruit St Concord, NH 03301 603.271.2219 oplc.nh.gov/real-estate-commission/

Other

National Association of REALTORS® - NAR

700 11th St, NW Washington, D.C. 20001 1.800.874.6500 www.realtor.org

Headquarters: 430 N Michigan Ave Chicago, IL 60611

Washington D.C. Office: 500 New Jersey Ave NW, Washington, D.C. 20001

Supra

877.699.6787 SupraeKey.com