Silver Village: The most sustainable solution for Seniors
Service Design Proposal for Senior Adults Lauren x Brian
Author
Brian HK Park Lauren Hung
Rhode Island School of Health and Aging Studio
Instructor Claudia B. Rebola Elizabeth Dean Hermann
Preface
Discover
Class discussions Field trips Guest speakers Desk research Forums Assignments
Define
Keywords Insights Case studies
Develop
Beacon hill village Research validation Iterations
Deliver
Deliver
Our Process
Discover in class studies student forums field trips desk studies guest speakers interviews videos
Define categorize service safari shadowing industry study
downloading insights synthesis clustering addressing problems opportunity web
Develope ideation development design development
Deliver presentation + prototype +
DISCOVER
downloading insights synthesis clustering addressing problems opportunity web
class discussions Over the semester, through various class discussions, we were able to study deep into the culture of aging. Through different topic discussions we were able to extract different insights to really develop and find interests.
1. Positions 2. Move : Harold and Maude 3. Understanding needs and reason to live 4.Film : Young @ Heart 5. Prosthetic
field trips Field trips were essential part of this studio. As for designer seeking insights, actually visiting and observing our possible users really helped to develop our project. Through visits, Lauren and I were able to observe how it is to live in the assisted living as well as seeking problems and finding opportunities.
1. MIT Agelab 2. Laurelmead 3. Seashore Point 4. Pierce Manor 5. Hamilton House
guest speakers It was our pleasure to hear from many of the guest speakers from many of different backgrounds. Through investigating everyone’s view points and opportunities, sharing their knowledge and experience helped us to have second hand experience
1. Laura Connors 2 Khipra Nichols 3 Jon Sanford 4 Gretchin Addi (IDEO) 5 Bob Cilman
desk research In to the few months into the semester, Lauren and I started to work together with similar interests. To really modify our specific interests, we had to seek out more informations individually. For Silver Village Online platform, we needed to seek more into older adults behaviors and attitude towards technology and we had to study in depth into our specific case scenarios.
1. Universal Design 2. What are Old people for? 3. Demographics 4. Village System
forums Study into senior population is a challenge and within a limited amounts of time, as a class we had to work together to teach each others. Each of the individual students were assigned to study specific topics in Aging, and together teach each others efficiently.
1. Happiness 2. Creativity 3. Rituals 4. Habits 5. Humor 6. Love 7. Optimism 8. Curiosity
assignments Through class assignments, we were able to challenge ourselves to work towards our finals. 1. Preconceptions of aging video 2.Typologies 3. Prosthetics 4. Place / Matters 5. Participation (Proximity)
Companionship Often aging also means losing important social bonds and result in loneliness therefore retaining company is crucial for positive aging
Autonomy Retaining the ability to take charge of one’s own life is important for a meaningful life no matter one’s age.
Wisdom One of the great joys of getting older is the idea of wisdom gaining and teaching.
Connectivity It is the community’s responsibility to provide the increasing population of older adults with the ability to access community.
Service Community service is not only what the older adults receive but it is something they can also offer.
Mobility Decreased mobility limits older adults’ ability to continue being active member of community
What older adults can offer
Wisdom Service
Together we can create
Meaning What older adults need
Community responsibility
Autonomy
Connectivity
Mobility
Companionship
“Their world is shrinking” Gretchen Addi IDEO
“Older adults are seeking relevant lifestyle and life-stage choices that are flexible and support them as they live in places”
Dementia Village Laurelmead Seashore Point Pierce Manor Beacon Hill Hamilton House
NURSING HOMES ARE ACAD THE BUILDING THEMSELVES TO FOSTER LONG TERM CAR PEOPLE WHO LIVE THERE.
DEMIES OF HELPLESSNESS. OSTENSIBLY DESIGNED RE, ACTUALLY DISABLE THE
QUOTES FROM “WHAT ARE OLD PEOPLE FOR?” BY WILLIAM H. THOMAS, M.D.
Autonomy Companionship Connectivity Service Mobility Wisdom
DEFINE
Founded by the group of friends, Beacon Hill Village is the first village network which is located in the center of Boston. They aim to make sustainable living system enabling older adults to enjoy their life independently right at home. Services and community interactions can be made together as a whole village regardless of gender and age. This example of sustainable village system was inspiring to many other cities so that the service areas have extended to 200 plus 150 in development within the period of 15years. Therefore this number proves the promising value of the village system across the country.
Village System
COMPANIONSHIP IS ONE OF THE ESS BEING, YET WE PAY LITTLE ATTENTIO WITH FRIENDSHIP OR EVEN PASSIVE TIES. OUR BEST OLD FRIENDS FROM H US, ARE NOT OUR COMPANIONS BEC RHYTHMS OF DAILY LIFE WITH THEM
QUOTES FROM “WHAT ARE OLD PEOPLE FOR?” BY WILLIAM H. THOMAS, M.D.
SENTIAL INGREDIENTS OF WELL ON. IT IS TOO OFTEN CONFUSED PARTICIPATION IN GROUP ACTIVIHIGHSCHOOL WHILE STILL DEAR TO CAUSE WE NO LONGER SHARE THE M.
Problems?
adress problem
The spread of the village shows promise of the sustainable aging future.
However, with the current system faces the challenges in reaching out to more variety of aging population. The current system does not facilitate wide and diverse reach
Service Area
Problem facing current User Groups Live within service area of current village system
Live outside of service area of current village system
familiar with internet technology
Connected and resourceful but lacks opportunity to take advantage of resources to provice service for others
lacks connectivity with community and opportunity to provide services
unfamiliar with internet technology
can learn through resources of current system
no current solution
DEVELOP
Opportunity : Silver village system not only expand reach of service it also benefit the existing system by making access and connections more efficient and accessible
Contributing Seniors Seniors willing to contribute to the community.
Seniors in need of service
Local Adults
They can simply gain the same service as the current village system.
Local adults can gain points which can be transfered as a community service and money.
Silver Village
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Silver Village Journey
Seniors in need of service They can simply gain the same service as the current village system.
Contributing Seniors Seniors willing to contribute to the community.
Local Adults Local adults can gain points which can be transfered as a community service and money.
Silver Village benefits all user groups Live within service area of current village system
Live outside of service area of current village system
familiar with internet technology
unfamiliar with internet technology
allows users to take advantage of resources to provice service for others
allows users to take advantage of resources to recive service from others
provide users with connectivity to community and opportunity to provide services
provide ousers with connectivity to community and opportunity to provide and receive services
DELIVER
Connecting with local community for Providing Help Local Adults can search and see if any seniors around need help in the areas of their interests and specilaliteis.
choose and add type of work.
Work orders can be searched by the distance and personal informations.
You can view the map to plan your trip.
Community Updates You can find out what is going on around community centers. Also it is good for senior centers to really promote their events to the local senior population.
Silver Village will feed you with events in the order.
Search events by hours in detail.
After reading detailed information, you can book your trip or put it in a calander.
You can toggle between news feed and see locations.
You can see places briefly wit photo with the distance.
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Profile will show you how many points there are for you to transfer.
Community Search
You can seek and search what community places there are and check out what is going on in the each of the local senior places. On the other hand, for senior centers they can use this online platform to promote their events.
Teach and Learn
Silver Village can be used as an educational purposes. With emerging technology, we want to helpe seniors to really benefit most out of what internet can provide.
Services The service safari for Silver Village is exactly same as Beacon Hill Village except that it is in the internet realm. Internet system for the Village System will empower the community by making the service available for broader users instead of people having to user extra effort and cash to move into the specific areas.
How we tested?
Dr. Kathrine Hegedus 72
Response to sketch prototype: I think once I reach the age when I would need these services, this would be helpful I really like that I can see what is going on in my area I really like that this can connect me to a wider community This seem to be for “white middle class� People might not have the equipments for this service Service I would like to receive: Learning Companionship Events Cleaning Service I would like to give: Considered teaching archeology course at Hamilton House
Mary Langhorn 77
Response to sketch prototype: I don’t know the people providing these services, I usually ask my friends if I need some help, what if instead of show strangers, I can contact my friends I like the visuals and icons, they are clear and easy to identify I can imagine needing these services Service I would like to give: give rides, because I have a car Service I would like to receive: (when the time comes) get rides cooking
Thank You