November 7, 2014 | 20th Edition
library update hoopla Team Focuses on Audiobook Fixes Audiobooks have been a top focus of improvement with our developers and testing team here at hoopla. We wanted to update you on the progress, along with filling you in on some of the testing our developers have conducted. With our latest apps (iOS 2.10.8/Android 2.11.2) we have released a number of improvements. For our Samsung Galaxy S4 users with cellular connection through Verizon, AT&T, and T-Mobile, we have recently released an app update that re-enables audiobooks. We know this update has been long-awaited, and we appreciate the patience of these users. For this app update, we also require that S4 users have the most up-to-date software installed on their device. This software can be updated through the device’s settings menu, or by updating through “Kies,” Samsung’s software for managing Galaxy devices. We are hopeful that this software update will be released to Sprint S4 users in the near future.
Our developers test on almost 40 unique devices, focusing on the devices that are most popular with our user base. As newer devices are released and older devices are phased out, our developers are staying on the cutting edge with the latest devices and tailoring our app to the latest hardware being released. hoopla developers are working through our latest test apps, and another app release for both iOS and Android should be released by the end of November. As we continue to update our apps, we look back at some app reviews and follow up with some feedback we have received, and then notify users when a feature or functionality they were looking for was added. Continuing the growth of hoopla is not limited to just our content offerings; our mobile apps will continue to grow and evolve as well in the coming month.
Internet Explorer: Due to the complexity of
On the iOS app, we have continued to improve our audiobook playback experience based on the feedback we have received through various channels. This includes social media, app reviews, and direct feedback from our library partners. The latest app (iOS 2.10.8) was released a few weeks ago, and is available now through the App Store. Similar to our Android app update, we suggest having the latest available version of iOS installed on your device.
platform enhancements, hoopla will be discontinuing support for older versions of Internet Explorer (Versions 8 & 9) in December.
library update | 1
The New Year Is Nearly Here…Are You Ready? It’s that time of year again, the New Year, where you may feel as though you’re scrambling as you wrap up the current fiscal year and begin planning for the new. Knowing many patrons will be turning to your libraries craving music, movies, and more, we wanted to remind you that we’re here to help make things easier.
It’s easy. Really! Just making sure you have the right budget amount set aside will allow your patrons to browse and borrow away during the holiday season. If you still have questions, we’re always here to help. Give us a call at 1-800-875-2785.
First of all, if you have our hoopla service, then you’ve prepared yourself to manage the increase in patron demand during and after the holiday season because with hoopla, you instantly expand your materials by over 225,000 unique titles! With hoopla’s extensive offering, we’d like to share some quick tips that will provide you peace of mind knowing you’ve found one simple solution for all your staff and patrons:
TIP 1: Perhaps the most important tip – if you haven’t signed up for hoopla, do it today!
TIP 2: Do you have funds available before year end? No problem: hoopla allows you to increase your budgets on account at any time and can accommodate this within 24 hours.
TIP 3: Do you already have funds available on your hoopla account? Try increasing the number of circs allowed per patron for the holiday season. It’s a great way to thank your patrons during the holidays, as well as a solution for the increase in growth that will likely occur.
Kindle Fire HDX: Users can now download and install the hoopla digital mobile app to their Kindle Fire HDX directly from the Amazon App Store.
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This means side-loading is no longer needed.