SPECIAL REPORT
CAREERS
HIRING FOR Hiring for hospitality positions is not always straightforward, especially when soft skills really matter. We hear what two hoteliers and two restaurateurs have to say about recruiting the right people for their organizations.
HOTELIERS
MARK WILLIS
SHAI DUNBAR
CEO India, Middle East, Africa & Turkey all.accor.com
Group head of human resources, Rotana Hotel Management Corporation PJSC rotana.com
How do you select the right candidate for senior management positions? When setting up my team, I always make sure I am not the smartest person in the room. Some of the main traits I look for are passion, entrepreneurship, drive and the ability to be outspoken. I always encourage my team to be open with their thoughts and feedback; it is the best way to navigate any situation we may encounter in our day-to-day activities.
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HOSPITALITY NEWS ME | APR - MAY 2021
How do you select the right candidate for senior management positions? Leadership capabilities are among the most important factors to consider when advancing to a senior management position. It is essential that our leaders are able to understand, encourage and empower team members, and we seek those who can learn from past experiences, embrace new challenges and take decisions,
specifically during these tough times. Strategic thinking and acting is a must, and we believe senior managers need to have the right perspective to be able to effectively manage daily tasks and strategic actions that impact long-term success. We look for individuals who are comfortable with initiating and delivering change, enabling our business to grow and achieve its objectives.