The Value Gap IT and OT may value the strategic benefits of IoT differently, creating the Value Gap.
To the digital enterprise, IoT brings a number of key, strategic values. It is the primary data collection mechanism for physical infrastructure responsible for capturing device, sensor, and status data. This includes not just physical performance data but geo-location data and environmental data.
• Where is this device located? • How is it performing? • Has it experienced changes in its environment (physical force, heat, cold, etc.)?
The ability to know the status of every asset in real time is critical. Device data forms the foundation of the digital infrastructure, and can be leveraged throughout the supply chain, within manufacturing and distribution processes, and informs how and where a customer is using an asset. Customer usage data will become increasingly important as more assets are offered to customers with postsale services or even as an asset-as-a-service. And yet, companies may not value IoT properly. When asked to rate the importance of IoT projects, only 27.2 percent of respondents indicated IoT was Critically Important to their business priorities.
Source: Futurum Research, Bridging the IoT Perception Gap, Survey of 500 IT/OT Professionals
INFORMATION VS OPERATIONAL TECHNOLOGY 7 COPYRIGHT © 2018 FUTURUM RESEARCH
