Sales summary sheet HPE INTERNAL USE ONLY
HPE GREENLAKE MANAGEMENT SERVICE Who’s going to run that? ELEVATOR PITCH
THE OPPORTUNITY Who’s going to run that?—That’s the leading question we should ask every time when a customer buys or uses market-leading infrastructure from Hewlett Packard Enterprise. With HPE GreenLake Management service (GMS), HPE has a very strong offering to offload customers from heavy lifting of operating infrastructure, virtualization, operating system, middleware, or applications. HPE GMS can be sold integrated with HPE GreenLake or HPE Datacenter Care contracts or simply as a stand-alone SOW-based service.
• HPE GreenLake Management service is a key part of the as-a-service journey for HPE customer and integrated part of most HPE GreenLake cloud solutions, like container, private cloud, ML Ops aaS, and others. • HPE GreenLake Management service offloads customers from heavy lifting of IT operations and free up time to support their business initiatives.
WHY HPE? Who runs an HPE environment better than HPE? With HPE operating HPE IT environments, we have the closest link to support and engineering to avoid any finger-pointing and allows fast reaction on critical issues. Pay only for what you need—Up and downscaling of IT operation resources in any technology area is seamlessly possible with HPE GMS, integrated in HPE GreenLake consumption model.
TARGET CUSTOMERS AND THEIR BUYING TRIGGERS Target customer Segments Top/rising star and enterprise segments are the customer segments where we successfully sell HPE GMS.
Buying triggers • Logged support cases with problem resolution with actual firmware releases (This can be a hint that there is not sufficient control of the change management process.).
Workloads The service is built to run IT environments. It is hardware agnostic and supports virtualization, OS, and application from various vendors. Contact HPE GMS solution desk to check specific service coverage. hpe.sharepoint.com/teams/ams_hd/SitePages/Home.aspx
• I don’t have the right breadth or depth of skills in my team to run my key applications and workloads appropriately.
• I need to free up my IT team to be more aligned to the business outcomes.
• Our IT estate is complicated, spanning traditional data center, hybrid cloud, and edge. We need insights, tools, and skills to manage our IT estate. • Unplanned downtime of IT services.
Sales summary sheet HPE INTERNAL USE ONLY
CUSTOMER BENEFITS Results from IDC Business Value Study
Platform • An advanced suite of integrated management tools used to manage and optimize the environment • Reduce investment in tools, staff, and training with HPE IP and platform • Minimize risk with AI-driven business insights • Support business-aligned decisions from core to cloud to edge
• Twenty-seven percent lower 3-year cost of operations • Thirty-five percent more efficient IT infrastructure teams • Fifty-three percent more physical servers per IT infrastructure server team member • Fifty percent faster to response to potential security breaches • Eighty-five percent less unplanned downtime
Process • Experience premium support with dedicated relationship manager • Gain faster business results with full-stack certified expertise • Reduce risk with continuous support across eight global support centers and 5000 experts
People • Deliver compliant outcomes with ITSM and HPE IP • Achieve greater IT continuity • Drive business efficiency with continuous improvement
COMPETITION
QUESTIONS TO START THE CONVERSATION
• HPE GreenLake Management service differentiates very clearly from outsourcing due to the standard service catalog and standard tool and processes used. Due to this differentiation, customers have a secured outcome and benefits of optimizations from day 1—not only after due diligence and first years of delivery.
• Who’s going to run that? • How can you keep pace without compromising quality and compliance?
• HPE GMS is the full integrated managed services in HPE aaS model, with flexible up and downscaling of IT operation costs using the same utilization parameters as GL. • Customer keeps control and ownership of IT. This is important to drive an agile organization with IT services aligned to the fast-changing market demands.
RESOURCES Geo-specific instructions for this campaign: • South Europe • UKIMESA • North America
Other helpful links • Link to Seismic • Solution desk to ask any question about the service
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