TOP 5 HP PRINTER PROBLEMS HOW TO FIX @HP CUSTOMER SUPPORT
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HP PRINTER PAPER JAM ISSUE
Causes of paper jam issue
• • • •
Dust or dirt Paper not loaded properly Dirty paper rollers torn or wrinkled paper
How to fix it
• • • •
Clear out the jammed paper Clean roller paper Reset the printer Turn printer off and then again turn it on
JOB STUCK IN QUEUE WITH HP PRINTER
Print Jobs Stuck
How to Fix
Clear the queue by simply deleting the jobs from the Windows print queue. Once it is done, restart the printer.
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HP PRINTER IS PICKING ALL THE PAPERS AT ONCE Causes
How to fix it
• Machine's pad which separate the papers may be worn out
• Replace the machine’s pad • Remove any wet paper
• Wet and damp paper
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HP PRINTER GENERATES FADED PRINTS Causes
• • •
How to Fix
Printer is running low on ink • Wrong Printer density setting • Fast draft mode is on •
Replace the ink toner or cartridges Set printer density high Disable fast draft mode
HP PRINTER GHOSTING Causes
How to Fix it
• Incorrect quantity of heat and • User the right type of paper to get pressure in laser printing print on • Wrong paper type • Check if fuser unit is faulty. If it is • Humidity is high or low then replace it with new. • Imaging drum unit or the fuser • Check if the validity drum unit is unit about to end • Dust and debris inside the printer
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