TRAINING GUIDE 2015 “Thought provoking”
“Really enjoyable”
“Good mix of discussion, information and anecdotes”
“Good content”
was very “Information “Facilitator down to earth and was useful” knowledgeable” “ Very detailed and topics were well explored”
“Engaging presentation style”
“Practical”
Customised Training The Centre provides a range of professional development training to meet the needs of your organisation. Our trainers are qualified and have industry experience and high level of facilitation skills. All courses can be contextualised to your organisations specifications and delivered cost effectively to your staff at a venue of your choice. Delivery can include face to face learning or blended learning. Contact our learning and development team for a quotation. training@cfecfw.asn.au
“It was great and interactive well-paced, enjoyed the presenting model as way more interactive”
“Fantastic course - facilitated in an excellent manner”
“Great diversity within the group lead to good conversation”
“Interesting and thought provoking professional development”
“Thank you I am feeling very motivated to take this into my early childhood services I support”
“I found the context relevant to what I do”
Centre for Excellence in Child & Family Welfare Level 5, 50 Market St Melbourne VIC 3000 Australia
Telephone: (03) 9614 1577 Facsimilie: (03) 9614 1774 Website: www.cfecfw.asn.au
Find us on Twitter @CFECFW ABN: 24 629 376 672 RTO: 3696
Contents 02
03
04
CEO’s Message
Residential Care Learning and Development Strategy
Courses
06
18
24
Management
Child Protection, Early Intervention and Family Work
Clients and the Community
30
36
40
Counselling and Therapy
Mental Health
Out of Home Care
44
46
48
Staff Wellbeing
Youth Work
Enrolment Information and Conditions
Centre for Excellence in Child and Family Welfare | Training Guide 2015
01
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CEO’s Message Welcome to the Centre for Excellence in Child and Family Welfare Training Guide for 2015. The Centre for Excellence in Child and Family Welfare is a not-for-profit peak body for nearly 100 child and family services in Victoria. Working for vulnerable children, young people and families, the Centre provides sector training, facilitates and publishes research, advocates through campaigns and media relations and sustains ongoing programs focusing on key areas of the State care system. These include the voice of children and young people and specific programs for foster care, kinship care and residential care. We also work and advocate for better transition for young people leaving state care. The Centre provides training to meet the emerging needs of the sector and in particular the Out of Home Care for residential workers. We also provide innovative management and leadership training for new up and coming managers. Along with our scheduled Learning and Development Calendar training we also offer tailored cost effective high quality expert training and consultancy to the community sector. As the peak body for child and family services sector we have large network of expert facilitators drawn from the sector who can provide tailored training and consultancy services to address a broad range of training needs The Centre is a registered training organisation and we also offer qualifications and partial qualifications through nationally recognised training or by Recognition of Prior Learning (RPL). We look forward to supporting the sector in their workforce development to ensure the needs of vulnerable children and families are meet. For further information regarding your training needs please contact our Learning and Development Team.
Deb Tsorbaris CEO
02
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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C are Lea
r
ng
& d eve
eg
ia l
ni
t m en Str a t op
l
The Residential Care Learning and Development Strategy (RCLDS)
y Resident
Residential Care Learning and Development Strategy
The Residential Care Learning and Development Strategy (RCLDS) was developed in 2001 in recognition of the link between staff competency and client outcomes. The RCLDS Reference Group consists of Community Service Organisations (CSO’s) representatives, Department of Human Services (DHHS) and the Centre for Excellence in Child and Family Welfare (the Centre). Aim: “The development of a competent and appropriately trained residential care workforce that is supported to provide a high standard of care and to improve outcomes and life opportunities for children and young people in out-of-home care.” RCLDS is a strategy and while training is a key component, it also includes other support mechanisms to assist in the development of the residential care workforce (i.e. conferences, seminars, scholarships, etc).
Resi ROCKS The highly successful “Resi Rocks” (Recognising Our Carers Knowledge and Skills) is the only residential worker forum that brings together residential workers across the state. In 2014 we had such a high interest we oversubscribed, with 400 staff registered to attend. Resi Rocks aims to: • Provide an opportunity for residential workers to get together to learn, reflect, look back and look forward. • Acknowledge the importance of residential care work and residential care workers. • Acknowledge the practice excellence of residential care workers and their managers. • Promote a sense of a professional workforce and the important role of residential workers as part of the professional care team.
RCLDS Goals:
• Celebrate and have fun.
• The ongoing development of a skilled and stable workforce.
To be eligible for RCLDS training and event staff must be employed by a Community Service Organisation funded by DHS Out of Home Care, to provide youth residential care services in Victoria.
• Provision of high quality training, supervision and support to workers. • Development of appropriate pre-service and in-service qualifications relevant to the field.
For further details please contact Kim Somers Kim.somers@cfecfw.asn.au
• Commitment to and development of a lifelong learning culture in the workplace.
“Excellence in service delivery to vulnerable children and their families depends on a skilled workforce.” Moira Kairys, Director of Learning and Development Centre for Excellence in Child and Family Welfare | Training Guide 2015
03
Courses Course Code
Date
Course Title
Page
MANAGEMENT BSB51107
13/02/2015
Diploma of Management
06
BSB51607
16/02/2015
Diploma of Quality Auditing
06
BSBINM501A
25/02/2015
Manage an Information or Knowledge Management System
07
BSBPMG513A
12/03/2015
Manage Project Quality
07
BSBMGT516C
19/03/2015
Facilitate Continuous Improvement
07
BSBRSK501B
17/04/2015
Manage Risk
08
BSBAUD402B
27/04/2015
Participate in a Quality Audit
08
BSBAUD501B
11/05/2015
Initiate a Quality Audit
08
BSBAUD503B
20/05/2015
Lead a Quality Audit
08
BSBAUD504B
04/05/2015
Report on a Quality Audit
09
BSBWOR501B
13/02/2015
Manage Personal Work Priorities and Professional Development
09
BSBPMG522A
20 & 27/03/15
Undertake Project Work
09
BSBINN601B
24/04/2015
Manage Organisational Change
10
BSBMGT502B
27/05/15 + 05/06/15
Manage People Performance
10
BSBWOR502B
13/07/2015
Ensure Team Effectiveness
10
BSBFIM501A
31/07/2015
Manage Budgets and Financial Plans
10
BSBWHS501A
28/08/2015
Ensure a Safe Workplace
11
BM001
17/09/2015
A Systemic & Individual Approach to Promoting Reflective Practice
12
BM007
11/03/2015
Difficult Performance Conversations
12
BM010
13/08/2015
Foundations of Effective Staff Management
13
BM012
06/08/2015
Handling Difficult People, Behaviour and Situations (1/2 day)
14
BM013
07/09/2015
How to Undertake Program Logic
14
BM018
27/02/2015 + 20/11/15
Management Skills for New Team Leaders
15
BM020
15 & 16/04/15
Project Management (2 day)
16
BM022
29 & 30/04/15
Reflective Practice (2 day)
16
CHILD PROTECTION, EARLY INTERVENTION AND FAMILY WORK CP001
19/08/2015
A Casework Approach to Working with Vulnerable Families
18
CP004
28/04/2015
Working with Families who are Vulnerable
18
CP006
14/10/2015
Introduction to Assessing of Vulnerable Families
19
CP008
11/05/2015
When Justice Creates Trauma
20
BM006
13/03/2015 & 05/08/15
Court Skills
21
04
Centre for Excellence in Child and Family Welfare | Training Guide 2015
Course Code
Date
Course Title
Page
CLIENTS AND THE COMMUNITY CC001
17/02/15 & 27/10/15
Documentation and Case Notes
22
CC002
20 & 21/4/15
Case Management Practice
22
CHCAOD406E
30/03/15 + 06 & 07/05/15 + 10 & 11/08/15 + 25 & 26/11/15
Working with Clients who are Intoxicated (2 day)
23
CM001
19/06/2015
Intermediate Supervision Skills
24
CC007
21/07/2015
Case Notes & Documentation
25
CM002
05/03/15 + 12/11/15
Supervision Skills - Developing Performance (1 day)
26
CC005
06/03/15 + 13/11/15
Supervision Skills - Clinical Supervision (1 day)
27
CC006
23 & 24/03/15 + 14 & 15/05/15 + 15 & 16/09/15 + 18 & 19/11/15
Culturally Competent Practice Working with Vulnerable Families
28
COUNSELLING AND THERAPY CT001
17/11/2015
A Therapeutic Approach to Holistic Case Planning
30
CT016
13/05/2015
P.L.A.Y. – Play, Laughter, Art, Animals & You
30
CT005
21 & 22/05/15 + 15 & 16/10/15
ASIST– Applied Suicide Intervention Skills Training
31
CT009
30/07/2015
Counselling Tools for Non-Counsellors
32
CT013
14/07/2015
Language and Communications in Attachment and Trauma-Informed Practice
33
CT025
03/03/2015
Understanding and Working with Trauma Based Behaviour
33
MH020
23/04/2015
Working with Children and Young People on the Autism Spectrum
36
MH005
05/05/2015 + 10/11/15
Psychosocial Development: From Birth to Adolescence
36
MH006
13/10/2015
Psychosocial Milestones for the Middle Years (10 - 14 years)
37
CHC40313
Intake 1: 04/03/15 Intake 2: 20/07/15
Certificate IV in Child, Youth and Family Intervention
40
BM025
TBC
Using Social Media in Foster Care Recruitment
41
CT020
25 & 26/03/15 + 10 & 11/6/15 + 05 & 06/10/15
Skilled in Looking After Children (LAC)
41
OH001
03/09/2015
Appropriate Screening of Carers
42
SW005
22/04/15 & 08/09/15
Mindfulness-based Wellbeing & Stress Reduction
44
SW004
07 & 08/10/15
Trauma Informed Practice for Managers and Leaders
44
YW006
01 & 02/06/15 + 19 & 20/10/15
Harm Reduction & Screening: Alcohol & Other Drugs
46
YW007
19/05/2015
Introduction to Alcohol & Other Drugs
46
MENTAL HEALTH
OUT OF HOME CARE
STAFF WELLBEING
YOUTH WORK
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Management attending Diploma of Management will complete a pre course SelfAssessment report that will help plan the structure and scheduling of the 8 modules to be delivered from this course.
BSB51107
Diploma of Management Target audience The content is targeted at team leaders, program managers &/or first-line supervisors, encompassing abroad range of the people, planning and technical skills (competencies) they will need to function in that role. It is ideally suited to those working in the psychiatric disability, mental health, child and family welfare and/or community support sectors. Learning outcomes This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work or the work of a team.
Flinders St and Southern Cross train stations are a 10-15min walk to the Centre. When:
13th February 2015 13th July 2015
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
The packaged course fee for VICSERV and The Centre for Excellence in Child and Family Welfare Member Organisations is $2,970.00 including GST and covers course manuals, registration, assessment, participant support, lunch and morning/afternoon tea (three course payment plan options are available). The packaged course fee for NON VICSERV and The Centre Member Organisations is $4,400.00 including GST and covers course manuals, registration, assessment, participant support, lunch and morning/afternoon tea (three course payment plan options are available).
Code
Title
BSBWOR501B
Manage Personal Work Priorities
BSBPMG522A
Undertake Project Work
BSBINN601B
Manage Organisational Change
BSBMGT502B
Manage People Performance
BSB51607
BSBWOR502B
Ensure Team Effectiveness
BSBFIM501A
Manage Budgets and Financial Plans
Diploma of Quality Auditing
BSBWHS501A
Ensure a Safe Workplace
BSBMGT516C
Facilitate Continuous Improvement
BSBMGT516C
Facilitate Continuous Improvement
Facilitators The Diploma of Management will be delivered and assessed by Adam Le Good, (Fundamental Training & Development) in conjunction with The Centre for Excellence in Child and Family Welfare and VICSERV. Adam Le Good has developed and conducted a wide variety of management and personal development programs for both public and private sector organisations since 1988. He uses practical applications of management principles and theory to ensure that trainees enjoy their learning experience and are able to translate their newly acquired skills to the workplace. His knowledge of adult learning principles, group dynamics, learning styles and human behaviour ensures that the training will appeal to a broad range of participants. Course overview The unique nature of this program ensures the learning transfers to the workplace, both via the work based project and the involvement of the participant’s manager and other colleagues and staff. This includes a final project presentation to management. Participants 06
Target audience This qualification is targeted at individuals who evaluate their own work and/or the work of a team. Learning outcomes After achieving this qualification candidates may undertake a qualification in a specialist area within this Training Package such as marketing, management, human resources. Course overview Code
Title
BSBINM501A
Manage an information or knowledge
BSBPMG513A
Manage project quality
BSBMGT516C
Facilitate continuous improvement
BSBRSK501B
Manage Risk
BSBAUD402B
Participate in a quality audit
BSBAUD501B
Initiate a quality audit
BSBAUD503B
Lead a quality audit
BSBAUD504B
Report on a quality audit
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When:
16th February 2015
When:
Thursday, 12th March 2015
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Cost: (GST Incl.)
Members: $3,078 Non-members: $3,518
BSBINM501A
Manage an Information or Knowledge Management System Target Audience This course applies to managers who have responsibility for seeing that key information and corporate knowledge are retained, accessible to others and improve business outcomes. Course Outline This course describes the performance outcomes, skills and knowledge required to organise learning to use an information or knowledge management system and to manage the use of the system. When:
Wednesday, 25th February 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
BSBMGT516C
Facilitate Continuous Improvement Target Audience This course applies to managers who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives. Course Outline This course describes the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. When:
Thursday, 19th March 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBPMG513A
Manage Project Quality Target Audience This course applies to those responsible for managing and leading a project in an organisation, business or as a consultant. Course Outline This course describes the performance outcomes, skills and knowledge required to manage quality in projects. It involves determining quality requirements, implementing quality control and assurance processes, and using review and evaluation to make quality improvements in current and future projects.
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Management BSBRSK501B
Cost: (GST Incl.)
Manage Risk Target Audience This course applies to individuals who are working in positions of authority and are approved to implement change. Course Outline This course addresses the management of the risk across the organisation or within a business unit or area. It does not assume any given industry setting. This unit applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, and program or project area. They may or may not have responsibility for directly supervising others. When:
Friday, 17th April 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBAUD501B
Initiate a Quality Audit Target Audience This course applies to individuals with well established, sound theoretical knowledge base in quality auditing who are proficient in using a wide range of specialised quality auditing and managerial techniques. Course Outline This course describes the performance outcomes, skills and knowledge required to initiate and organise a quality audit with an auditee. It covers assessing the scope and objectives of a quality audit; communicating with the auditee regarding the proposed quality audit; identifying resources required to conduct the audit; and developing and submitting a quality audit plan. The types of audit may include an external or internal systems audit or process or product/service audit. When:
Monday, 11th May 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBAUD402B
Participate in a Quality Audit Target Audience This course applies to individuals working in a team audit environment who analyse and evaluate information from a variety of sources to provide solutions to auditing issues, including unpredictable quality auditing problems. Course Outline This course describes the performance outcomes, skills and knowledge required to prepare for and participate in a quality audit as a member of a quality audit team. The process includes reviewing designated documentation; identifying and developing checklists and audit related. When:
Monday, 27th April 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
08
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBAUD503B
Lead a Quality Audit Target Audience This course applies to individuals with well established, sound theoretical knowledge base in quality auditing who are proficient in using a wide range of specialised quality auditing and managerial techniques to plan, carry out and evaluate a quality audit. Course Outline This course describes the performance outcomes, skills and knowledge required to initiate and organise a quality audit with an auditee. It covers assessing the scope and objectives of a quality audit; communicating with the auditee regarding the proposed quality audit; identifying resources required to conduct the audit; and developing and submitting a quality audit plan.
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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When:
Wednesday, 20th May 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Course Outline This course describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence. When:
Friday, 13th February 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBAUD504B
Report on a Quality Audit Target Audience This course applies to individuals with well established, sound theoretical knowledge base in quality auditing who are proficient in using a wide range of specialised quality auditing and managerial techniques to carry out their own work and to supervise the quality audit team. Course Outline This course describes the performance outcomes, skills and knowledge required to report on the outcomes of a quality audit and to take appropriate follow up action. It covers compiling audit results; preparing a report for the auditee/client; negotiating follow up action with the auditee/client; and monitoring and reviewing auditing system and activities. When:
Monday, 4th May 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBWOR501B
Manage Personal Work Priorities and Professional Development
SBPMG522A
Undertake Project Work Target Audience This course is suitable for those who undertake a straightforward project or a section of a larger project. Course Outline This course describes the performance outcomes, skills and knowledge required to undertake a straightforward project or a section of a larger project. This unit addresses the management of projects, including developing a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learned for application to future projects. When:
Friday, 20th March 2015 Friday, 27th March 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Target Audience This course applies to managers and focuses on the need for managers to be organised, focussed and skilled, in order to effectively manage the work of others.
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Management BSBINN601B
Manage Organisational Change Target Audience This course applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. Course Outline This course describes the performance outcomes, skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies. When:
Friday, 24th April 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBWOR502B
Ensure Team Effectiveness Target Audience This course applies to managers and addresses the need for managers to facilitate work teams and to build a positive culture within work teams. The unit takes a systematic and planned approach to developing teams. It includes the soft skills as well as more structured approaches to the management of teams Course Outline This course describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation. When:
Monday, 13th July 2015
BSBMGT502B
Time:
9.00am to 4.30pm
Manage People Performance
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Target Audience This course applies to all managers and team leaders who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. Course Outline This course describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. When:
Wednesday, 27th May 2015 Friday, 5th June 2015
Time:
9.00am to 4.30pm
10
BSBFIM501A
Manage Budgets and Financial Plans Target Audience This course addresses the requirement for managers to ensure that financial resources are used effectively. Course Outline This course describes the performance outcomes, skills and knowledge required to undertake financial management within a work team in an organisation. This includes planning and implementing financial management approaches, supporting team
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members whose role involves aspects of financial operations, monitoring and controlling finances, and reviewing and evaluating effectiveness of financial management processes in line with the financial objectives of the work team and the organisation. When:
Friday, 31th July 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
BSBWHS501A
Ensure a Safe Workplace Target Audience This course applies to managers working in a range of contexts. It takes a systems approach and addresses compliance with relevant legislative requirements. Those who have or are likely to have responsibility for WHS as part of their broader management role should undertake this unit. Course Outline This course describes the performance outcomes, skills and knowledge required to establish, maintain and evaluate the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area according to WHS legislative requirements. When:
Friday, 28th August 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Management BM001
A Systemic & Individual Approach to Promoting Reflective Practice
When:
Thursday, 17th September 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Thursday, 17th September 2015 Aim of training This one-day interactive workshop aims to provide team leaders and managers with a foundational understanding of the principles and practice of promoting reflective practice at both a systemic and individual level. Learning outcomes At the completion of this program you will be able to: • Demonstrate an understanding of the theories and frameworks underpinning reflective practice • Demonstrate an understanding of contemporary approaches to reflective practice at both a systemic and individual level • Demonstrate an understanding of reflective practice models • Demonstrate confidence in applying reflective practice techniques in the workplace • Create a learning environment • Understand the importance of self-care. Target audience This training is appropriate for team leaders and managers working in the community sector. Facilitator Judy Wookey has worked for over 30 years as a practitioner, manager and leader in both the government and community sector, primarily in the area of Child, Youth and Family services. She has extensive experience in the leadership and management of community service organisations which provide services to vulnerable children who have experienced trauma, abuse and neglect, and their families. For the last five years she has provided expert training and consultancy more broadly within the health and community services sector and early years sector. Her key areas of work revolve around governance, leadership and management, mentoring and coaching, professional supervision and knowledge-informed practice. Judy is a qualified Executive Coach and Trainer. Topics covered • Introduction to reflective practice • Theories and frameworks underpinning reflective practice • Contemporary systemic and individual approaches to reflective practice
BM007
Difficult performance conversations Wednesday, 11th March 2015 (Half day)
Do you supervise or manage staff or volunteers? Are you properly prepared to have a difficult performance conversation? Aim of training This half-day workshop aims to develop the skills of participants to assist in conducting potentially difficult performance interviews or conversations. Learning outcomes At the completion of this program you will be able to: • Describe the skills necessary to be able to have an effective interview • Establish an effective process to go through when planning and implementing a performance interview • Manage difficult situations that may arise in a performance interview • Describe techniques and strategies that you can employ to ensure the performance review is as collaborative as possible. Target audience This training is appropriate for anybody who supervises staff or volunteers. Facilitator The training will be conducted by David Cherry, Clinical and Forensic Psychologist who has been working for 30 years. David has run training for staff in agencies all around Australia on a variety of topics in the health, welfare, disability and education sectors as well as for staff in local, state and federal government.
• Promoting reflective practice at a systemic and individual level • Reflective practice models and techniques.
12
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Topics covered • The skills necessary to be able to have an effective performance interview • Preparing for a difficult performance conversation • How to structure a performance interview in order to achieve the best possible outcome • Managing difficult situations during a performance interview • Developing positive goals collaboratively and gaining agreement about future goals. When:
Wednesday, 11th March 2015
Time:
9.00am to 1.00pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
Target audience This training is appropriate for emerging and new team leaders and managers working in the community sector. Facilitator Judy Wookey has worked for over 30 years as a practitioner, manager and leader in both the government and community sector, primarily in the area of Child, Youth and Family services. She has extensive experience in the leadership and management of community service organisations which provide services to vulnerable children who have experienced trauma, abuse and neglect, and their families. For the last five years she has provided expert training and consultancy more broadly within the health and community services sector and early years sector. Her key areas of work revolve around governance, leadership and management, mentoring and coaching, professional supervision and knowledge-informed practice. Judy is a qualified Executive Coach and Trainer. Topics covered • Introduction to staff management • Contemporary approaches to staff management • The functions and expectations of staff management • Understanding individual management styles
BM010
Foundations of Effective Staff Management
• Developing knowledge, skills and practice in effective communication • Improving interpersonal skills • Creating a positive workplace culture and managing change
Thursday, 13th August 2015 Aim of training This one-day interactive workshop aims to provide emerging and new team leaders and managers with a foundational understanding of the principles and practice of effective staff management.
• Managing recruitment, selection and induction • Managing poor staff performance and behaviour • Positive performance development • Managing separation and termination
Learning outcomes At the completion of this program you will be able to:
• Introduction to contemporary leadership and the role of Emotional intelligence
• Demonstrate a good understanding of contemporary approaches to staff management
• Promoting critically reflective management practice.
• Understand different management styles
When:
Thursday, 13th August 2015
• Understand the importance of effective communication and interpersonal skills in the workplace
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon tea & lunch provided
• Demonstrate an understanding of the principles of developing a positive work culture and effective change management • Manage recruitment, selection and induction • Foster positive performance development • Manage poor staff performance and behaviour • Manage separation and termination • Understand the basics of contemporary leadership and the role of emotional intelligence.
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Management BM012
BM013
Handling Difficult People, Behaviour and Situations (1/2 day)
How to Undertake Program Logic Monday, 7th September 2015
Thursday, 6th August 2015 (Half day) Aim of training This half-day workshop aims to develop the skills of participants in managing the difficult behaviour of others, including work colleagues, other professionals, clients and members of the public. Learning outcomes At the completion of this program you will be able to: • Describe simple, effective strategies for managing your own feelings in difficult circumstances • Describe a variety of simple, effective strategies to assist in responding effectively to the difficult behaviour of others. Target audience This training is appropriate for anyone working with individuals who may engage in difficult behaviour. Facilitator The training will be conducted by David Cherry, Clinical and Forensic Psychologist who has been working for 30 years. David has run training for staff in agencies all around Australia on a variety of topics in the health, welfare, disability and education sectors as well as for staff in local, state and federal government.
Look at how you can use Program Logic to help monitor and evaluate your program. Learn the steps and application of the logic model with this practical and informative session. Aim of training Program Logic is recognised as a means of reflecting on outcomes as they relate to the project’s original aims. It is a process that can be done in-house and can act as a pre cursor to a broader evaluation question. It is effective in ‘drawing a line in the sand’ to show what has been achieved to date. This session will provide an introduction to Program Logic, outlining the logic that underpins a program or practice. Logic is identified by tracking how the original aims and goals of the program are linked to the activities and intended outcomes. Understanding program logic is fundamental to effective monitoring and evaluation processes. A step by step approach will be used in the session based on the Centre for Excellence in Child and Family Welfare’s Innovative Practice Toolkit. (December 2010). Learning outcomes At the completion of this session you will be able to:
Topics covered
• Understand what others are doing in the sector regarding evaluation
• Dealing with individuals who explode and erupt
• Understand what Program Logic is and how to do it
• Managing your own feelings in difficult circumstances
• Develop indicators or measures for success
• Dealing with complaints
• Develop a project or program profile
• Working with individuals who may be passive-aggressive
• Apply practical strategies and good practice principles to data collection, analysis and project review processes.
• Managing bullying behaviour • Communication skills and strategies for dealing with extreme aggression. When:
Thursday, 6th August 2015
Time:
9.00am to 1.00pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $140 Non-members: $170 Morning tea provided
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Target audience This session has been designed as an introduction to Program Logic for program managers and coordinators who are responsible for evaluation as part of their responsibilities. Ideally you would be working within the community service sector specifically child, youth and family services. Facilitator Bec Jolly is the former Policy and Project Leader for Sharing Innovative Practice at the Centre for Excellence in Child and Family Welfare. She was the editor of the Innovative Practice Toolkit (December 2010). She is also the Founder of Hive Organisation which offers community development consultancy and coordinates sustainability projects. She has over 10 years’ experience in project management and community initiatives with a focus on ‘measuring what works and what doesn’t’ as a participatory process for improvement.
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Topics covered
• Renegotiate boundaries with former colleagues
• Results of the Evaluation Profile Survey conducted by the Centre in December 2010
• Establish new supports for themselves
• The history and development of the logic model • How to undertake program logic including the evidence that justifies the program and identifying underpinning theories for change • Developing program measures based on the level of change that is expected • How to profile your program and why it may be useful. When:
Monday, 7th September 2015
Time:
9.00am to 4.00pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
BM018
Management Skills for New Team Leaders
• Chair a meeting • Leading groups through periods of change. Target audience This session is relevant for people who are new to a team leader or manager role, seeking to move into such a role, and those who would like to continue to develop their skills in this role. This training is suitable for people working in the community services sector or related fields. Facilitator Matthew Berry is a registered supervising psychologist with a background in the D&A sector, having experience working with youth, adult, dual diagnosis and forensic populations in both community-based and residential settings. An experienced trainer, lecturer and group facilitator, Matthew delivers sessions around Supervision, Motivational Interviewing, Solution-Focused Therapy, Coaching and Mentoring, Work-Life Balance, Contentment, Depression, Stress and Anxiety. His style aims to be interactive and challenging, with an emphasis upon applied knowledge and real-life use of the skills and concepts shared. Caraniche Pty Ltd established in Melbourne in 1993, has a long and well-respected history as a deliverer of counselling, critical incident stress management, employee assistance programs, training, drug and alcohol services, clinical and student supervision and case management services to private, government and non-government organisations. Topics covered • The role of the manager, leader and supervisor
Friday, 27th February 2015 Friday, 20th November 2015
Develop the skills you need to transition into a leadership role. Designed for participants new to the Team Leader/ Manager role in the community services sector, or those seeking these roles Aim of training The aim of this workshop is to help participants develop skills and confidence in their transition into a leadership role within their organisation. There can be many challenges faced in this process, including establishing a new way of relating to former colleagues and understanding what the expectations are of being responsible for a team. Learning outcomes At the completion of this program you will be able to:
• Transitioning into leadership roles • Boundaries and self-care • Understanding team dynamics • Principles of leadership • Basics of leading a group through change and challenging times • Managing groups and meetings. When:
Friday, 27th February 2015 Friday, 20th November 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
• Understand the difference between the different roles of a manager/team leader • Manage dual roles with the team where the team leader also has a case load
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Management BM020
Project Management
Paul has designed and delivered project management training to a wide variety of clients and his training programs are always well received by participants across a broad spectrum of industries.
Wednesday, 15th and Thursday, 16th April 2015
Topics covered • What is a project?
Want to be a more efficient and effective project manager? Learn how to manage your projects and operational plans on time, to budget, and in line with stakeholder needs with this comprehensive two-day program. Aim of training This two day workshop is designed to help you improve your ability to effectively plan, resource, implement and review projects and operational plans, which are tasks critical to the success of a manager. This workshop will provide participants the opportunity to develop skills in ensuring that projects are delivered on time, to budget and meeting the client and stakeholder needs. This program is based on the competencies from a nationally recognised accredited project management unit, BSBPMG501A Manage Projects.
• Project lifecycle/ stages of a project • Planning, scheduling • Risk management • Project monitoring. When:
Wednesday, 15th & Thursday, 16th April 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $470 Non-members: $585.00 Morning/Afternoon Tea and lunch provided
Learning outcomes At the completion of this program you will be able to: • Define a project
BM022
• Develop a project scope and plan
Reflective Practice (2 day)
• Plan and manage a schedule • Plan and manage risk • Administer, monitor, finalise and review a project • Develop an operational plan • Plan and manage resource acquisition • Monitor and review operational performance. Target audience This program will suit those currently working in the role of team leader or manager to extend their existing skills, knowledge and ability needed to manage projects and implement an operational plan, and will also suit those looking to increase their skills as part of their professional development. Facilitator Paul Merton Over more than 25 years, Paul Merton (Complete Training Services) has established himself as a highly regarded training professional to a broad range of industries in both the private and public sectors and has delivered Project Management training for the Centre for a number of years. He has detailed knowledge of training and development, having designed and delivered a wide range of training interventions to all levels of organisations (including operational and service delivery staff, first line supervisors and team leaders, senior supervisors and managers, and professional staff engaged in specialist functions). 16
Wednesday, 29th and Thursday, 30th April 2015
This training will assist you to understand reflective practice and how to develop your skills in self-reflection as well as facilitating others across the organisation to engage in reflective practice processes. Aim of training This two-day workshop aims to provide participants with an understanding of reflective practice and the various skills that are required to undertake this practice within the context of one’s work. The workshop will cover; the various reflective practice models, theoretical frameworks, as supervisors or mentors facilitating and engaging others in reflective practice, how to develop skills to reflect and improve upon practice, a deeper understanding of how to reflect, to use this practice for continuous improvement and professional development, how to utilise reflective practice to understand and integrate theoretical frameworks into practice such as; trauma informed practice, attachment theory, grief and loss etc, and how to engage in a process that embeds a practice that understands emotional intelligence and how this impacts and influences our practice, how to participate in effective supervision and reflective practice sessions.
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Learning outcomes At the completion of the program you will have an understanding of:
• Change Management & reflective practice
• Theoretical frameworks that underpin reflect practice
• Reflect upon practice
• How to reflect upon one’s own practice
• Understanding our own triggers and challenges
• The reflective practice processes
• Barrier’s to reflective practice
• Learning how to make the link between theory and practice and the integration of theories into everyday practice
• Facilitate reflective practice sessions
• Understanding the importance of using reflective practice for continuous improvement • Understand one’s own responses to situations, activities or people and our triggers • Learning how to create a learning environment within the organisation
• Reflection as a catalyst for change
• Reflective practice in supervision & team meetings. When:
Wednesday, 29th & Thursday, 30th April 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $470 Non-members: $585.00 Morning/Afternoon Tea and lunch provided
• The key components of supervision and using reflective practice in supervision sessions •
How to facilitate reflective practice sessions.
Target audience This training is appropriate for all managers, practitioners and carers working or volunteering in the community sector that want to engage in reflective practice processes. Facilitator Kerry Marshall Grad Dip Family Therapy/Counselling, Grad Cert in Education & Training, Dip Community Welfare Work, Dip in Education & Training, Dip in Training & Assessment, Cert 1V Community Services & Cert 1V in Training & Assessment. Kerry is a Freelance Senior Training Consultant & Family Therapist.. Kerry has worked in the community services sector for over twenty eight years both for the Department of Human Services in the area of Child Protection, Juvenile Justice and Out of home care. In front line work and management and in the non-government organisations as Program Manager for Case Management, LAC Looking after children Coordinator and as a Coordinator in Education and Training programs. Kerry’s role as a freelance trainer is to design, develop and coordinate community services nationally accredited and nonaccredited training in the certificate, diploma and advanced practitioner level both in Victoria and interstate. Kerry is a Family Therapist working within a therapeutic framework Topics covered • Reflective Practice overview • Theoretical frameworks • Link theories into practice • Organisational culture • Creating a learning environment • Adult learning principles • Emotional Intelligence
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Child Protection, Early Intervention and Family Work CP001
A Casework Approach to Working with Vulnerable Families Wednesday, 19th August 2015
What are the key challenges in working with vulnerable families? How do we work with vulnerable families from a strength based perspective? How to establish and maintain relationships with vulnerable families?. Aim of training Participants will leave the training with an enhanced awareness of reflective practice, the use of the ‘self’ in the process of family casework and techniques to be added to a ‘toolkit’ for family based casework. Participants will also be exposed to and be engaged around current theoretical models of working with families. This training will not cover or equip participants to operate as family therapists or mediators but rather will focus on case management. Learning outcomes At the completion of this program you will develop an • Understanding of theory, dynamics and techniques of casework with vulnerable families • Understanding of how to assess vulnerable families and ask hard questions • Understanding of how to work with challenging families using a strength based approach
Training. Tom has over seven years of professional experience in roles pertaining to vocational education, group work, student advice, youth work, child and family work and bush adventure therapy. The aforementioned roles have given Tom experience in the provision of supervision and program coordination, tertiary and vocational level training as well as direct service delivery. Topics covered • Theory on family practice • Working with challenging families • Techniques of family work. When:
Wednesday, 19th August 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
CP004
Working with Families who are Vulnerable Tuesday, 28th April 2015
• Understanding of how to establish and maintain a working relationship with a vulnerable family.
Do you want to increase your effectiveness working with hard to reach families in home setting?
Facilitator Family Life has a highly qualified team of trainers. Two key trainers, Allison Wainwright and Tom Mulvaney have been selected to co-ordinate and run this training. They will be supported by the extended professional training team.
Do you want to learn more about how to develop parenting skills and improve parent-child relationships?
Allison Wainwright is a social worker with 15 years management and direct service delivery experience, both in South Africa and Australia. Allison has worked in Family support, child protection, gender based violence and victim’s services. She holds a Bachelors degree (Honours) in Social Work, an Honours degree in Psychology, a Masters degree in Social Work and an Executive management qualification. Allison has an extensive history of training in the AIDS, sexual violence and victim services field. She holds a year diploma in HIV/AIDS training from the University of South Africa. Allison served as the deputy chair for the South African national standards generating body for training on victimology (South African National Qualifications Authority) and designed training standards for the sector. Tom Mulvaney has tertiary qualifications in Psychology, Honours in Psychology, Outdoor Education and Vocational Education and
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Aim of training This interactive workshop will allow participants time to learn new skills and practice assessing a family’s parenting capacity using videos. Participants will be encouraged to share their experiences. Learning outcomes At the completion of this program you will be able to: • Partnering with families: Strategies to successfully engage hardto-reach families and maintain engagement • Assessment of parenting capacity through family sensitive practice • Strengths based approaches to identify and build on a family‘s parenting and personal strengths • Explore concepts of assessment of parenting including assessment frameworks.
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• Using parenting frameworks and develop an assessment using videos
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
• Identifying parenting strengths and areas for change • Goal setting with families, observation and tracking changes in parenting practice • Solution focused and strength based ways of working with families • Focusing on outcomes for children and identifying and assessing health and developmental risks for babies and young children CP006
• Reflecting on your Practice. Target audience • This workshop is relevant for any professionals involved in working with families who are vulnerable in the health and welfare sector including: • Maternal and child health nurses
An Introduction to Assessing Vulnerable Families Wednesday, 14th October 2015
What is an assessment?
• Family support workers
What are the key theories or models of assessment?
• Child protection workers • Children’s services workers
What impact does the self have on assessment?
• Social Workers and psychologists
What skills do I need to assess?
• Case managers
What are special considerations when assessing a family?
• Family support workers • Early childhood educators and workers
Aim of training Participants will leave the training with an enhanced awareness of reflective practice, the use of the ‘self’ in the process of family casework and techniques to be added to a ‘toolkit’ for family based casework. Participants will also be exposed to and be engaged around current theoretical models of working with families.
• Child and family health nurses • Children’s services workers • Disability service staff workers. Facilitator Sharon Gorton is an educator and leader within QEC Learning & Development Services. Sharon provides education and training packages to QEC staff and external practitioners. Sharon is an accredited trainer in the Family Partnership Model; she facilitates workshops and supports QEC staff development including implementing family partnerships and reflective practice. Sharon is committed to evidence based practice and coordinates QEC research projects. Her professional background is as a kindergarten teacher with extensive experience in early childhood and as a practicum supervisor of undergraduate students. Sharon has worked in the Early Childhood Intervention with children with disabilities and their families. She is an innovative practitioner; engaging collaboratively and respectfully with professional workers and families is central to her practice. When:
Tuesday, 28th April 2015
Time:
9.00am to 4.30pm
This training will not cover or equip participants to operate as family therapists or mediators but rather will focus on case management. Facilitator Family Life has a highly qualified team of trainers. Two key trainers, Allison Wainwright and Tom Mulvaney have been selected to co-ordinate and run this training. They will be supported by the extended professional training team. Allison Wainwright is a social worker with 15 years management and direct service delivery experience, both in South Africa and Australia. Allison has worked in Family support, child protection, gender based violence and victim’s services. She holds a Bachelors degree (Honours) in Social Work, an Honours degree in Psychology, a Masters degree in Social Work and an Executive management qualification. Allison has an extensive history of training in the AIDS, sexual violence and victim services field. She holds a year diploma in HIV/AIDS training from the University of South Africa. Allison served as the deputy chair for the South African national standards generating body for training on victimology (South African National Qualifications Authority) and designed training standards for the sector.
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Child Protection, Early Intervention and Family Work Tom Mulvaney has tertiary qualifications in Psychology, Honours in Psychology, Outdoor Education and Vocational Education and Training. Tom has over seven years of professional experience in roles pertaining to vocational education, group work, student advice, youth work, child and family work and bush adventure therapy. The aforementioned roles have given Tom experience in the provision of supervision and program coordination, tertiary and vocational level training as well as direct service delivery.
Learning outcomes This training will provide two distinct sessions. The morning session is suitable for all staff who are in contact with children, young people and their parents/carers and will cover:
Topics covered • An overview of assessment theories and models
• Recognising the trauma behaviours and how they may manifest
• How to use assessment skills with an awareness of the use of self • Key assessment skills and elements • Special considerations when assessing vulnerable clients and families.
• Overview of the Victorian Adult Criminal Justice System • Critical stress points in the system for children • Understanding the impacts on the children
• Strength based approaches to maintaining relationships with incarcerated parents. The afternoon session is an interactive workshop focusing on trauma and specific support and therapy responses for these children. This is suitable for family support workers, child/family counsellors, parent educators, and in home support. This will include: • Children’s perspectives on the Adult Criminal Justice System
When:
Wednesday, 14th October 2015
• Disenfranchised grief & it’s relationship to trauma
Time:
9.00am to 4.30pm
• The influence of media on trauma for the child
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
• Behaviours at different ages / stages
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
CP008
When Justice Creates Trauma: Children of Adult Offenders Monday, 11th May 2015
What does a child experience with a parent in prison? Aim of training In the area of Adult Criminal Justice, much of the media emphasis, community perceptions and policy context, focus on “the offender” leaving the needs of their children to be forgotten. Using a trauma framework, a specialist child counsellor takes participants through the impact on children and young people of having a parent in contact with the Criminal Justice System.
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• Risk and resilience • Strategies for supporting these children and their families. Target audience This full day interactive training program is helpful for any workers who are working with parents, carers or children who have an adult family member involved in the criminal justice system. Facilitator Romy Same completed her Bachelor of Arts (psychology) and Bachelor of Social Work at Melbourne University before embarking upon and completing her Masters of Clinical Family Therapy at the Bouverie Centre (Latrobe University). She has worked within the homelessness and domestic violence field, disability sector and is now working as a counsellor and community consultant for families who have contact with the adult criminal justice system at VACRO. Romy runs workshops for professionals seeking to improve their skills including school teachers, Thomas Embling staff and family service practitioners. She has presented at the ‘Children and the Law’ conference, Prato, Italy in 2009, the VAADA Conference in 2011, Australian Association of Family Therapists’ Conference in 2011 and the Reintegration Conference in Canberra in 2012. Vi Lotter has an extensive history of working with an offending population in clinical, training and management roles. Her expertise covers areas of drug and alcohol, mental health, gambling, suicide prevention, community integration programs, program development and training. As VACRO’s Training Manager her qualifications include: Certificate 1V in Training, Assessment & Education, Certificate 1V in Adult Learning & Education, Bachelor of Arts (Psychology & Management), Post Graduate Diploma in Addictions, Certificate 1V in Mental Health and Applied Suicide Intervention Skills Training [ASIST] accredited trainer.
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When:
Monday, 11th May 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
Target audience This training is appropriate for all practitioners working in the community sector who keep case notes and records and may write reports which could lead them to give evidence before a court or tribunal. Facilitator David Cherry is a Clinical and Forensic Psychologist who has been working for 30 years and has extensive experience in the child welfare field, including over 25 years as a trainer and facilitator. He was employed as a Family Court Counsellor at the Melbourne Registry for 18 months and for 14 years worked with children, adolescents and families in residential care. David had a private practice as a psychologist for over 25 years and has given evidence on over 400 occasions in different courts and tribunals including; the Children’s Court; the Family Court; the Magistrates Court; the Supreme Court of Victoria and; the Victorian Civil and Administrative Tribunal.
BM006
Court Skills Friday, 13th March 2015 Wednesday, 5th August 2015
Topics covered
Are your records and case notes appropriate for presentation at court? Do you feel confident in your ability to cope with cross-examination when at court? Aim of training This one-day workshop aims to provide practitioners with practical skills involved in keeping case notes and records, writing reports and giving evidence in court within the child and family services context. The workshop will cover: common mistakes when keeping records and how to avoid them; how to keep case notes and records in a way that is respectful of the client and allows the worker to discharge his or her professional responsibilities; and common ways practitioners may end up in court. In addition detailed guidelines on writing reports and appearing in court will be provided.
• Why keep case notes and records? • Legal requirements regarding case notes and records • How to keep records in a professional manner • The jurisdiction of different courts and tribunals • Different paths to court for practitioners in the child and family welfare sector • Characteristics of a good report • Appearing in court and coping with cross-examination. When:
Friday, 13th March 2015 Wednesday, 5th August 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
Learning outcomes At the completion of this program you will be able to: • Outline the legal requirements regarding case notes and records and to be able to describe what is required to keep professional case notes and records • Demonstrate a good understanding of the jurisdiction of the different courts and tribunals • Understand what is required in a report that may go before a court of tribunal • Understand how to behave in court and how to cope with cross-examination.
Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Child Protection, Early Intervention and Family Work CC001
Documentation and Case Notes Tuesday, 17th February 2015 Tuesday, 27th October 2015
At those working within the child and family sector who in their role are required to write case notes and reports. The workshop is designed to assist participants in their role to document client work ensuring it is compliant, effective and relevant. Aim of training The art of writing a good case note comes down to knowing what to say, how to say it and using the language that is required. This one-day workshop aims to introduce participants to why client information is presented in this way, and how. The day will take into account the legal requirements around documenting case notes and reports including compliance, privacy and the possibility of the document being required for another purpose, i.e. another health professional or court submission. Learning outcomes At the completion of this program you will be able to:
Caraniche Pty Ltd established in Melbourne in 1993, has a long and well-respected history as a deliverer of counselling, critical incident stress management, employee assistance programs, training, drug and alcohol services, clinical and student supervision and case management services to private, government and non-government organisations. Topics covered • Why do we write case notes? • What makes a good case note? • What to and not document • Structure, language and requirements • Confidentiality, privacy and the law • Principles of report writing • Awareness of audience • Compliance and quality. When:
Tuesday, 17th February 2015 Tuesday, 27th October 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
• Have a working understanding of the Privacy Requirements • Understand how to document client and other contact in a way that adheres to organisational, legal and other professional body’s requirements • Understand the relevance and usefulness of appropriate case notes • Produce a basic client report identifying the key elements of an appropriate and useful report • Develop principles for report writing, comparing different types of reports, balancing competing priorities and maintaining duty of care.
CC002
Target audience This training is for anyone who in their role is required to write case notes and reports. It is not expected that you have vast experience in writing case notes and reports, but it is an advantage to be currently doing this as a part of your role. The training will be at an introductory level.
Monday, 20th and Tuesday, 21st April 2015
Facilitator Lesley Harding is a qualified social worker with many years’ experience in child protection roles as a trainer, senior practitioner and divisional manager. Lesley’s experience has also included private practice, group supervision of various staff groups as well as conference presentations. Lesley’s experience has encompassed the areas of trauma, psychological first aid, critical incidents as well as grief and loss. Most recently, Lesley has occupied the position of wellbeing practitioner in the Southern Region Child protection program and Senior Practitioner at Good Shepherd Youth and Family Services.
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Case Management Practice
Solid case management practice is a core skill in the child and family services sector. This two day program will help provide you with the foundations of strong case management practice to apply in your own context. Aim of training This two-day workshop aims to provide participants with an understanding of case management and the various skills that are required to fulfill this role within the context of community services sector.
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Learning outcomes At the completion of this program you will be able to:
• Reflective practice
• Demonstrate an understanding of case management models
• Stress management & self-care.
• Vicarious stress
• Outline the legal requirements of case management • Understand what role ethics plays in case management
When:
Monday, 20th & Tuesday, 21st April 2015
• Understand the role and responsibilities of a case manager in various work context
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $470 Non-members: $585 Morning/Afternoon Tea and lunch provided
• Understand the theories that underpin case management • Understand and apply effective and appropriate boundaries • Engage clients • Explain how trauma informed practice impacts and influences the case management system. Target audience This training is appropriate for all practitioners working in the community sector. Facilitator Kerry Marshall Grad Dip Family Therapy/Counselling, Grad Cert in Education & Training, Dip Community Welfare Work, Dip in Education & Training, Dip in Training & Assessment, Cert 1V Community Services & Cert 1V in Training & Assessment Kerry is a Freelance Senior Training Consultant & Family Therapist. Kerry has worked in the community services sector for over twenty eight years both for the Department of Human Services in the area of Child Protection, Juvenile Justice and Out of home care, in front line work and management and in the non-government organisations as Program Manager for Case Management, LAC Looking after children Coordinator and as a Coordinator in Education and Training programs.
CHCAOD406E
Working with clients who are intoxicated (2 day) This course is delivered and assessed by Odyssey House Victoria RTO: 20995
Monday, 30th & Tuesday, 31st March 2015 Enrolment for this course must be before 2nd March 2015 Course Start date: 16th March online component. Wednesday, 6th May and Thursday, 7th May 2015 Enrolment for this course must be before 14th April 2015 Course Start date: 21st April online component.
Topics covered
Monday, 10th and Tuesday, 11th August 2015 Enrolment for this course must be before 13 July 2015 Course Start date: 27 July 2015 online component.
• History, research evidence, and models of case management
Wednesday, 25th and Thursday, 26th November 2015
• The role of the case manager • Case management & formal meeting process
Course requirements
• Documentation
• This is an accredited course requiring written and live demonstration assessment tasks.
• Accessing services • Development of case plans • Goal setting • Client-centred practice • Family structure • Clients with complex needs
• All course material will provided via the online portal (an online classroom called the MOODLE). • Participants are expected to read materials and complete the first assessment task PRIOR to the training date, taking approximately 10 hours in total.
• Working with hostile clients
Aim of training This training provides skills and knowledge to:
• Stages of change
• identify signs and symptoms of intoxication and/or overdose
• Trauma informed practice
• assess and manage clients who are intoxicated, and
• Supervision
• identify and respond appropriately to challenging behaviours.
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Clients and the Community Learning outcomes • Understand signs and symptoms of alcohol and other drugs and conditions which may mask or mimic these • Assess and record client presentations • Manage and provide appropriate support for clients who are intoxicated • Be able to de-escalate challenging behaviours • Provide appropriate response to risk presentations • Use a breathalyser device • Participants will be required to read course material and submit one assessment task prior to face to face delivery • The face to face training will emphasize live assessment tasks, applying essential knowledge and skills. • All participants must hold a current First Aid Certificate.
CM001
Intermediate Supervision Skills Friday, 19th June 2015
Are you currently a supervisor within the community services sector? This program will help you reflect on your current practice and continue to develop your skills. Aim of training This one-day workshop aims to build upon the existing skills and knowledge of supervisors working within the child, youth and family services sector through the extension of experienced supervisors’ reflective skills, resources, confidence and opportunities to move supervision to the next level.
Target audience Workers in services where clients may be intoxicated, including residential withdrawal units, sobering up shelters and other Community Service settings.
Learning outcomes At the completion of this program you will be able to:
Facilitator Kathleen Orr has worked in the Alcohol and Other Drugs sector for over 10 years and previously lectured at RMIT University. She has a Masters in Arts, a Diploma in Alcohol and other drugs and mental health and other education qualifications. She has written a course on ‘Working with clients with amphetamine type stimulant issues’, and has been delivering it across Victoria. She is interested in drug pharmacology and Motivational Interviewing.
• Manage dual roles with the team where the team leader also has a case load
When:
Monday, 30th & Tuesday, 31st March Course Start date: 16th March online component. Wednesday, 6th May and Thursday, 7th May 2015 Course Start date: 21st April online component. Monday, 10th and Tuesday, 11th August 2015 Course Start date: 27 July 2015 online component. Wednesday, 25th and Thursday, 26th November 2015 Course Start date: 11th November online component.
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
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Members: $450 Non-members: $500 Morning/Afternoon Tea and lunch provided
• Understand the difference between the different roles of a manager/team leader
• Renegotiate boundaries with former colleagues • Establish new supports for themselves • Chair a meeting • Leading groups through periods of change. Target audience This session is relevant for people who are new to a team leader or manager role, seeking to move into such a role, and those who would like to continue to develop their skills in this role. This training is suitable for people working in the community services sector or related fields. Facilitator Matthew Berry is a registered supervising psychologist with a background in the D&A sector, having experience working with youth, adult, dual diagnosis and forensic populations in both community-based and residential settings. An experienced trainer, lecturer and group facilitator, Matthew delivers sessions around Supervision, Motivational Interviewing, Solution-Focused Therapy, Coaching and Mentoring, Work-Life Balance, Contentment, Depression, Stress and Anxiety. His style aims to be interactive and challenging, with an emphasis upon applied knowledge and real-life use of the skills and concepts shared. Caraniche Pty Ltd established in Melbourne in 1993, has a long and well-respected history as a deliverer of counselling, critical incident stress management, employee assistance programs, training, drug and alcohol services, clinical and student supervision and case management services to private, government and non-government organisations.
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Topics covered • Learning to reflect – attitude, action and expression
• Recognise how personal values impact on the way we write case notes
• Assessing and reviewing supervision – aims, achievements of goals, development of the individual, team, organisation and diversity considerations
• Understand the value of reflective practice on writing case notes
• Introducing group supervision and understanding the skills sets
• Write case notes from a therapeutic and strength based perspective.
• Problem solving within the supervision relationship • Tailoring supervision plans for specific development and learning styles • Maintaining energy, building trust and enhancing resilience. When:
Friday, 19th June 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285 Non-members: $340 Morning/Afternoon Tea and lunch provided
CC007
Case Notes & Documentation Tuesday, 21st July 2015
Are you responsible for maintaining records or documentation? Do you have the tools to write excellent case notes?. Aim of training Case noting and documentation is an essential element of effective practice in work with children, young people and families. This one-day workshop will support participants to understand the value of writing case notes that are consistent with ethical, legal and therapeutic standards. Participants will learn about therapeutic and strengths-based case noting and will use a case study to practice applying this framework to a young person’s records. Participants will have an opportunity to reflect on the impact of documentation on the lives of children, young people and the family who may be accessing their own records. Learning outcomes At the completion of this program you will be able to: • Understand various methodologies for writing case notes • Create a consistent structure for writing case notes
• Understand the ethical, legal and privacy issues involved in case noting
Target audience This training is suitable for all practitioners and carers that maintain records and documentation pertaining to children, young people and families. Facilitator Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world. Alex Dinsdale Cert IV AOD, Dip. Youth Work, BA(Cultural Studies) Alex is a Senior Therapeutic Youth Worker in the Lighthouse Foundation Therapeutic Care Program, where he leads and supervises a team of Therapeutic Residential Youth Workers working with traumatised children and young people. He has worked as a team leader and practitioner in a number of settings including disability services, schools, homelessness, residential care, and juvenile justice in Australia and the UK. Alex is an advanced practitioner in attachment and trauma informed practice, and is also a member of the Lighthouse Institute Training and Consultancy Program. Topics covered • Why keep case notes and records? • Legal requirements regarding case notes and records • How to keep records in a professional manner • The jurisdiction of different courts and tribunals • Different paths to court for practitioners in the child and family welfare sector • Characteristics of a good report • Appearing in court and coping with cross-examination. When:
Tuesday, 21st July 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
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Clients and the Community Cost: (GST Incl.)
Cost Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
CM002
Supervision Skills - Developing Performance (1 day)
sectors, having experience working with youth and adult, populations in both community-based and residential settings. His style aims to be interactive and challenging, with an emphasis upon applied knowledge and real-life use of the skills and concepts shared. Caraniche, established in Melbourne in 1993, delivers counselling, critical incident stress management, employee assistance programs, training, drug and alcohol services, training and supervision for private, government and non-government organisations. Topics covered • Communication styles • Common blocks to listening
Thursday 5th March 2015 Thursday 12th November 2015
• Feedback for new problem behaviours
Aimed at new supervisors, this program aims to give you the basic skills in managing and developing in either operational or clinical supervision.
• Feedback for chronic problem behaviours
Aim of training This workshop forms Part 1 of the Foundations of Supervision program, and aims to provide participants with core skills and strategies common to both operational and clinical supervision.
• Principles of adult learning
These include communication styles, coaching and mentoring skills, goal setting and providing and receiving feedback, including feedback about difficult behaviours.
• Supervising staff who have more experience than the supervisor
The workshop is focused on practical management skills and includes an exploration of the performance review process.
• Using Socratic Questions when mentoring
Learning outcomes At the completion of this program you will:
• Using strengths based coaching questions.
• Understand how to adapt communication to different staff in supervisory relationships
• Developing staff and goal setting • Affirmative feedback that sticks
• Cycle of staff development • Integrating supervision and annual reviews
• Difference between coaching and mentoring
• Structuring a coaching session
Participants who also attend the one-day Clinical Supervision workshop (Part 2 of the Foundations of Supervision program) will receive a discount (see next page).
• Have two frameworks for providing difficult and affirmative feedback
When:
• Develop supervision goals on conjunction with the annual review cycle
Thursday 5th March 2015 Thursday 12th November 2015
Time:
9.00am to 4.30pm
• Use Socratic questioning in mentoring relationships
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Cost for attendance on this one day program Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
• Provide coaching using the GROW framework. Target audience This session is relevant for supervisors in either operational or clinical roles, and who are new to the supervisor role or who would like to reinforce and review these foundational skills. Attendance at this event would suit people from the child and family services or out of home care sectors. Facilitator Matthew Berry MAPS is a registered supervising clinical psychologist who has more than 10 years experience providing supervision to groups and individuals including registrars, interns. He has a background in the D&A, mental health, and forensic
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Cost for attendance at both Developing Performance and Clinical Supervision $470 incl GST for Members $585 incl GST non-Members Saving of $100
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CC005
Supervision Skills - Clinical Supervision (1 day) Friday 6th March 2015 Friday 13th November 2015
Aimed at supervisors of staff providing direct client services, this program develops the basics of clinical supervision as applied within the community services sector Aim of training This one-day workshop builds upon the skills developed in day 1, with a particular focus upon supervising staff who provide direct client care. The day commences by exploring the five key functions of supervision, with a focus upon the different support needs of supervisees, as well as the five different areas of exploration when discussing clinical cases. The day then provides a six-stage process/framework for building a relationship with a supervisee from preassessment to termination, including contracting, confidentiality assessment, delivery and review. Reflective supervision is defined, with the chance to practice reflective microskills, as well as a suggested framework that lends itself to the reflective model. The day ends with a discussion of a narrative approach to supervision, focusing upon a peer model that can be suitable for both new and advanced teams. Learning outcomes At the completion of this program you will be able to: • Define the five primary functions of supervision • Differentiate supervision and counselling
Facilitator Matthew Berry is a registered supervising clinical psychologist who has more than 10 years experience providing supervision to groups and individuals including registrars, interns. He has a background in the D&A, mental health, and forensic sectors, having experience working with youth and adult, populations in both communitybased and residential settings. His style aims to be interactive and challenging, with an emphasis upon applied knowledge and real-life use of the skills and concepts shared. Caraniche, established in Melbourne in 1993, delivers counselling, critical incident stress management, employee assistance programs, training, drug and alcohol services, training and supervision for private, government and nongovernment organisations. Topics covered • Defining clinical supervision • The five functions of supervision • Difference between supervision & counselling • Clinical skills that can be used in supervision • Five focal points in client discussion • The Supervision Process • Defining reflective supervision • Naïve enquirer and mining questions • Narrative approaches • 5 Step model for Peer Narrative Supervision Discounts apply for attendance at both Developing Performance and Clinical Supervision. When:
Friday 6th March 2015 Friday 13th November 201
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Cost for attendance on this one day program Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
• Conduct and assessment on a new supervisee • Negotiate a supervision relationship • Structure a clinical supervision session • Utilise naïve and reflective questioning • Facilitate narrative group supervision. Target audience This session is relevant for supervisors specifically in clinical roles, and who are new to the supervisor role or who would like to reinforce and review their foundation skills. Attendance at this event would suit people from the child and family services or out of home care sectors.
Cost for attendance at both Developing Performance and Clinical Supervision $470 incl GST for Members $585 incl GST non-Members Saving of $100
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Clients and the Community CC006
Culturally Competent Practice with Vulnerable Families Monday, 23rd & Tuesday, 24th March 2015 Thursday, 14th & Friday, 15th May 2015 Wednesday 15th & Thursday 16th July 2015 Tuesday 15th & Wednesday 16th September 2015 Wednesday, 18th & Thursday, 19th November 2015
Explore awareness, skills and knowledge of cultural competence with experienced trainers and cross-cultural facilitators.
VICSEG Cross-Cultural Facilitators are guest speakers from a range of migrant communities who bring diverse work and life experiences to share with you. Course overview Cultural competency is essential for organisations working with children and families as part of quality improvement and reflective practice. It includes enabling workers to value diversity and plan for it, manage the dynamics of difference and adapt to the cultural contexts of the communities they serve. It is a process that evolves over an extended period of awareness, knowledge and skill development for the individual and the organisation. Cultural competency recognises the strengths of informal support, helping networks and the centrality of culture in children’s development of identity.
Target audience Practitioners working with children, young people and families.
As part of lifelong learning in a global context, these 4 sequential modules have been designed to provide opportunities to build awareness and knowledge exchange through group processes.
Learning outcomes Each module has a set of learning outcomes and a folder of reading material and professional articles.
Delivered by a lead trainer, with guest speakers from diverse cultural, religious and language groups, the program will enhance your personal confidence in responding to the needs of vulnerable families from diverse communities.
• Module 1: Introduction to cultural competency and diversity: Increase awareness of migration policy, visa types and the impact on children and families, understand linguistic and cultural diversity profile of CALD children and families in Victoria. • Module 2: Cross-cultural communication, interpreters and bicultural facilitators: Understand how to effectively communicate with culturally diverse communities, interpreters and bicultural workers. • Module 3: Parenting and managing self in culturally diverse situations: Identify child rearing and parenting norms and differences within and across cultures and laws relevant to parenting in Australia. • Module 4: Community engagement and organisational improvements: Become familiar with place-based community development approaches, ethnic organisations, examples of positive bridging across cultures. Understand cultural competency at an organisational level.
When:
Monday 23 & Tuesday 24 March 2015 Thursday, 14th & Friday, 15th May 2015 Wednesday 15th & Thursday 16th July 2015 Tuesday 15th & Wednesday 16th September 2015 Wednesday, 18th & Thursday, 19th November 2015
Time:
9.15am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
$470.00 Morning/Afternoon Tea and lunch provided
Facilitators Our facilitators bring diversity to life through their professional and personal experiences of managing the dynamics of difference in families and communities. Nina Springle is a social and community development practitioner, writer and educator with over 10 years experience working in the not-for profit sector in Australia and Africa. With a Masters of International and Community Development, BA and further studies in public health, politics, gender and cross-cultural communication, Nina has worked for a variety of organisations including Care With Me, WIRE Women’s Information, Anglicare, Hume City Council and the Centre for Excellence in Child and Family Welfare.
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“Our facilitators bring diversity to life through their professional and personal experiences of managing the dynamics of difference in families and communities.�
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Counselling and Therapy CT001
A Therapeutic Approach to Holistic Case Planning Tuesday, 17th November 2015
Are you involved in case planning for children and young people who may have experienced traumatic events. Aim of training This one-day workshop provides valuable information for carers, practitioners and managers regarding the therapeutic needs of children and young people and a developmentally focused framework for case planning. Participants will develop an in-depth understanding of the major developmental milestones and the therapeutic focus at different stages of a child and young person’s psychosocial development. Through the use of case studies participants will have the opportunity to practice applying this. The Lighthouse Individual Development Plan (IDP) tool will be used as a point of reference for a therapeutic approach to holistic case planning, incorporating the eight developmental domains essential to a child and young person’s healthy growth and development. Learning outcomes At the completion of this program you will be able to: • Understand the theoretical underpinnings of developmentally focussed case planning for children and young people
program facilitator for Community Services Victoria (CSV) at H.M Pentridge Prison, and Kew Cottages in the early 1990’s. This eventually led to work in therapeutic drama, Theatre for Schools, and a number of settings with children and young people in care. It has included work as a youth worker and manager in Custodial Youth Justice Services, residential Out-of-Home Care as Client Care Manager of the then-developing Hurstbridge Farm Therapeutic Care Program and as Executive Officer of Yarra Ranges Youth Services. Stephan has developed an academic interest in institutional and custodial care, and the application of trauma and attachment theories to models of care, policy development, and conflict management. He is currently also working on a PhD project exploring the Ethical Use of Self in Statutory Child Centred Practice. Stephan is the managing director of Artemis Therapeutic Care Solutions and author of the relevant blog “The Knight Lamp”. Topics covered • Therapeutic case planning • Attachment and trauma informed care • Child and adolescent psycho-social development • Psycho-social developmental milestones • Eight developmental domains for healthy development • Engaging children and young people. When:
Tuesday, 17th November 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
• Understand child development and its relevance to case planning • Be able to engage children and young people in the case planning process • Be able to develop holistic developmentally focussed and strengths-based case plans. Target audience This training is appropriate for case managers, social workers, parents and carers who are engaged in supporting children and young people to develop across a variety of domains. Facilitator Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world. Stephan Friedrich BSW(Hons.), PhD Candidate Stephan is a member of the Lighthouse Institute Training and Consultancy Team and an advanced practitioner of trauma informed practice. He began his journey into social services as a drama
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CT016
P.L.A.Y – Play, Laughter, Art, Animals & You Wednesday, 13th May 2015
Explore the theoretical underpinnings of trauma work with children and young people and develop skills in using creative therapies and strategies. Course overview WE were all children and young people once, first we PLAYED then we “HUNG OUT” and now we WORK. This one day workshop will explore the theoretical underpinnings of trauma work with children and young people in the context of the neurobiological impact including on the social engagement system. PLAY and the
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experiential use of the self via the tools of play, laughter, art, animals and other creative therapies/strategies will be demonstrated. It will explore issues such as observation, trauma assessment, suitability for PLAY therapy and therapy type, the use of language, the use of the self, transference, counter-transference and resistance. Such strategies will be explored in the context of working individually, in groups and in families. Learning outcomes Participants will: • Understand the impact of trauma on the development of the child and young person’s brain and subsequent behavioural responses and therapeutic enrichment and intervention strategies • Develop P.L.A.Y. strategies to confront avoidance behaviours and educate children and young people about the purpose these behaviours serve for them • Learn about P.L.A.Y. as the language and strategies as the words to transform trauma and find solutions to its behavioural manifestations • Develop P.L.A.Y based practice skills in trauma assessment and neurobiological intervention and transformation in a range of contexts • Have fun! Target audience This training is aimed at practitioners working with children and young people. Facilitator Donna Zander is Director of her own private practice providing clinical, training and consultancy services. Donna has been working in the child, youth and family violence field for over 20 years, and has worked as a practitioner in family preservation, sexual assault, and migrant and young people’s services.
When:
Wednesday, 13th May 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
CT005
ASIST – Applied Suicide Intervention Skills Training Thursday, 21st & Friday, 22nd May 2015 Thursday, 15th & Friday, 16th October 2015
Studies show that up to 7% of people think about suicide every year. If you are working with vulnerable people this number is likely to be much higher. Do you feel confident that you could identify the warning signs, or intervene effectively? Aim of training This 2 day interactive workshop aims to help participants apply suicide first aid in formal and informal settings. It provides a common language of assessment, risk management and referral across diverse organisational backgrounds Learning outcomes Participants will be better able to: • Identify people who have thoughts of suicide
Donna is a former Coordinator of Post Trauma Victoria at Austin Health where she oversaw the Training, Consultancy and Development team trainer and is a former trainer with the Australian Childhood Foundation, Domestic Violence Resource Centre Vic., and No To Violence.
• Understand how attitudes and beliefs can affect suicide intervention
She has acted as consultant to a number of State and Federal Government Departments and has demonstrated experience in developing and implementing child focused therapeutic programs and family violence prevention campaigns.
• Review current risk and develop a plan to increase safety from suicidal behaviour for an agreed amount of time
Donna is a member of the Australasian Society for Traumatic Stress Studies, the Australasian Pacific Play Therapy Association and the Australian Child & Adolescent Trauma, Loss and Grief Network.
• Recognise that suicide prevention is broader than suicide first aid and includes life-promotion and self-care for caregivers.
Please note: Donna’s co-facilitator for P.L.A.Y is Maz Ellerbok and a selection of friendly animals which may include a carpet python!
Facilitator Kerry Dawson is the Suicide Prevention Program Coordinator at Lifeline Melbourne where she coordinates and delivers suicide awareness and intervention training for Lifeline telephone
Please wear comfortable clothing and shoes as this is an experiential workshop.
• Seek a shared understanding of the reasons for thoughts of suicide and the reasons for living
• Follow up on safety commitments, accessing further help as needed
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Counselling and Therapy counsellors, mental health organisations, emergency services personnel, corporate organisations and government departments and agencies. Kerry’s experience in the area of suicide prevention and intervention includes 7 years as a counsellor on the Statewide Suicide Helpline and 8 years as a registered LivingWorks trainer delivering the 2 day ASIST workshop and half day safeTALK workshop. Topics covered • Understanding the concerns of a person at risk • Presentation of the Suicide Intervention Model • Practice with the Suicide Intervention Model • Assessing suicide risk on an individual basis • Working with people at risk • Attitudes and beliefs about suicide. The workshop encourages honest, open and direct talk about suicide as part of preparing people to provide suicide first aid.
• Understand the principles and practice of effective goal setting with clients • Understand the importance of working in the best interests of clients through the professional relationship • Support and develop critical reflection in your own practice. Target audience This training is appropriate for practitioners working in direct practice roles not specifically related to counselling. Facilitator Judy Wookey has worked for over 30 years as a practitioner, manager and leader in both the government and community sector, primarily in the area of Child, Youth and Family services. She has extensive experience in the leadership and management of community service organisations which provide services to vulnerable children who have experienced trauma, abuse and neglect, and their families. For the last five years she has provided expert training and consultancy more broadly within the health and community services sector and early years sector. Her key areas of work revolve around governance, leadership and management, mentoring and coaching, professional supervision and knowledge-informed practice. Judy is a qualified Executive Coach and Trainer.
When:
Thursday, 21 & Friday, 22 May 2015 Thursday, 15 & Friday, 16 October 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Topics covered • Introduction to counselling
Members: $470.00 Non-members: $585.00 Morning/Afternoon Tea and lunch provided
• Active listening
Cost: (GST Incl.)
• Basic counselling theories and models • Engaging and building rapport
• Effective communication • Establishing goals and achieving them • Promoting reflective practice.
CT009
Counselling Tools for Non-Counsellors Thursday, 30th July 2015
When:
Thursday, 30th July 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
Aim of training This one-day interactive workshop aims to provide practitioners with an understanding of counselling and the confidence to use basic counselling skills in a direct practice setting. Learning outcomes At the completion of this program you will be able to: • Demonstrate a good understanding of the principles of basic counselling • Demonstrate engagement and rapport building skills • Demonstrate active listening and effective communication skills
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CT013
Language and Communications in Attachment & Trauma-Informed Practice Tuesday, 14th July 2015 Aim of training Participants will gain an understanding of the power and importance of language in Trauma Informed practice through this informative and interactive workshop. Participants will expand their knowledge language, speech and different types of communication. Learn about the interplay between language and culture and and gain techniques to communicate in a therapeutic manner with clients and within organisations.
It has included work as a youth worker and manager in Custodial Youth Justice Services, residential Out-of-Home Care as Client Care Manager of the then-developing Hurstbridge Farm Therapeutic Care Program and as Executive Officer of Yarra Ranges Youth Services. Stephan has developed an academic interest in institutional and custodial care, and the application of trauma and attachment theories to models of care, policy development, and conflict management. He is currently also working on a PhD project exploring the Ethical Use of Self in Statutory Child Centred Practice. Stephan is the managing director of Artemis Therapeutic Care Solutions and author of the relevant blog “The Knight Lamp”. Topics covered • Language vs. Speech • Verbal & Nonverbal Communication • Word Creates World
Learning outcomes • Understanding and defining language
• Language & Culture
• Understanding Language in the context of development and human evolution
• Therapeutic Language & Communication
• Understanding the influence of culture on language and vice versa
• Cultural Competence
• Active Listening, Reframing, Positive Language & “I” Statements.
• Understanding and implementing therapeutic language as a tool in your organisation
When:
Tuesday, 14th July 2015
Time:
9.00am to 4.30pm
• Reflecting on participants own culture and language and how this affects our practice
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
• Gain an awareness of non-verbal types of communication and utilise them to communicate more effectively • Learn techniques like active listening, reframing, using positive language and the use of “I”. Target audience This training is suitable for all practitioners that are responsible for the care of vulnerable people and are interested in expanding their sills in trauma informed practice. Facilitator Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world. Stephan Friedrich BSW(Hons.), PhD Candidate Stephan is a member of the Lighthouse Institute Training and Consultancy Team and an advanced practitioner of trauma informed practice. He began his journey into social services as a drama program facilitator for Community Services Victoria (CSV) at H.M Pentridge Prison, and Kew Cottages in the early 1990’s. This eventually led to work in therapeutic drama, Theatre for Schools, and a number of settings with children and young people in care.
CT025
Understanding & Working with Trauma Based Behaviour Tuesday, 3rd March 2015
How well do you understand the effects of trauma on the behaviour of children and young people? Are you encountering challenging behaviours? Aim of training When working with traumatised children and young people, it is important to understand their behaviour through a lens of trauma. Drawing on attachment, psychodynamic and trauma neurobiology theories, this one-day workshop will allow participants to gain an understanding of childhood trauma and its impact on the development and behaviour of children and young people.
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Counselling and Therapy Trauma based behaviour, often referred to as “challenging behaviour” is a natural response to growing up in an neglectful and/or abusive environment. Through an attachment and trauma informed framework we can understand where the behaviour sits developmentally and what it is communicating, in order to actively develop approaches that promote trauma recovery and pro-social behaviour. Learning outcomes At the completion of this program you will be able to: • Understand the theoretical underpinnings of attachment and trauma informed care • Understand the impact of trauma on child and adolescent development
Topics covered • Impact of trauma on psycho-social development • Impact of trauma on brain development • Therapeutic approaches to trauma recovery • Attachment and trauma informed approach to understanding and working with behaviour. When:
Tuesday, 3rd March 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Cost Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
• Understand the impact of trauma on the behaviour of children and young people • Understand what is required to promote recovery for traumatised children and young people. Target audience This training is appropriate for practitioners, teachers, parents and carers wishing to improve their knowledge and skills around working with children and young people who come from backgrounds of complex trauma. Facilitator Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world. Stephan Friedrich BSW(Hons.), PhD Candidate Stephan is a member of the Lighthouse Institute Training and Consultancy Team and an advanced practitioner of trauma informed practice. He began his journey into social services as a drama program facilitator for Community Services Victoria (CSV) at H.M Pentridge Prison, and Kew Cottages in the early 1990’s. This eventually led to work in therapeutic drama, Theatre for Schools, and a number of settings with children and young people in care. It has included work as a youth worker and manager in Custodial Youth Justice Services, residential Out-of-Home Care as Client Care Manager of the then-developing Hurstbridge Farm Therapeutic Care Program and as Executive Officer of Yarra Ranges Youth Services. Stephan has developed an academic interest in institutional and custodial care, and the application of trauma and attachment theories to models of care, policy development, and conflict management. He is currently also working on a PhD project exploring the Ethical Use of Self in Statutory Child Centred Practice. Stephan is the managing director of Artemis Therapeutic Care Solutions and author of the relevant blog “The Knight Lamp”.
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“Improve... knowledge and skills around working with children and young people who come from backgrounds of complex trauma.�
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Mental Health MH020
Working with Children and Young People on the Autism Spectrum Thursday, 23rd April 2015 Aim of training This workshop is aims to develop participants’ knowledge and skills around working with those on the Autism Spectrum. Discussions will include which strategies are most effective to engage children and young people. The workshop is designed to be interactive and participants will have the opportunity to share their experiences. Video scenarios are used to highlight the daily challenges children and young people on the spectrum face and assist participant to develop strategies to support children with ASD.
is committed to evidence based practice and coordinates QEC research projects. Her professional background is as a kindergarten teacher with extensive experience in early childhood as a teacher and a practicum supervisor of undergraduate students. Sharon has extensive experiences working with children on the spectrum and their integration into to a range of programs across the Early Years Sector. She has developed her expertise in working with children with autism and behaviours which challenge. Sharon is an innovative practitioner; engaging collaboratively and respectfully with professional workers and families is central to her practice. When:
Thursday, 23rd April 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
Learning outcomes At the completion of this program you will be able to: • Describe Autism Spectrum Disorders • Implement Effective Strategies for working with children and young people with ASDs • Understand Communicating and interacting with others • Understand and managing difficult behaviours
MH005
• Understand how Social Stories improves children’s understanding of social situations.
Psychosocial Development: From Birth to Adolescence
Additional short courses to develop participants’ skills in writing social stories can be arranged. Target audience This workshop is relevant for any professionals involved with children and young people with an Autism Spectrum Disorder in the health and welfare sector including: • Case managers • Family support workers
Tuesday, 5th May 2015 Tuesday, 10th November 2015
What are the major developmental milestones in children? Learn how to improve your work with children and young people through a better understanding of the key developmental stages. Aim of training An understanding of the stages of a child’s development is fundamental to effective practice in all areas of the child and family services sector. This interactive workshop will explore the major milestones, challenges and strategies for working with children and young people at different stages of their psychosocial development.
• Early childhood educators and workers • Child and family health nurses • Children’s services workers • Disability service staff workers. Facilitator Sharon Gorton is an educator and leader within QEC Learning & Development Services. Sharon provides education and training packages to QEC staff and external practitioners. Sharon is an accredited trainer in the Family Partnership Model; she facilitates workshops and supports QEC staff development including implementing family partnerships and reflective practice. Sharon
The workshop examines different stages from infancy to adolescence from an object relations perspective. Learning outcomes At the completion of this program you will be able to: • Gain an understanding of psychosocial development models • Understand the impact of abuse, neglect, and loss on the psychosocial development of young people
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• Develop strategies to assist young people who have experienced abuse, neglect, and loss to overcome psychosocial developmental challenges. Target audience This training is appropriate for practitioners, teachers, parents and carers wishing to improve their knowledge and skills around working with children and young people who come from backgrounds of complex trauma. Facilitator Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world. Stephan Friedrich BSW(Hons.), PhD Candidate. Stephan is a member of the Lighthouse Institute Training and Consultancy Team and an advanced practitioner of trauma informed practice. He began his journey into social services as a drama program facilitator for Community Services Victoria (CSV) at H.M Pentridge Prison, and Kew Cottages in the early 1990’s. This eventually led to work in therapeutic drama, Theatre for Schools, and a number of settings with children and young people in care. It has included work as a youth worker and manager in Custodial Youth Justice Services, residential Out-of-Home Care as Client Care Manager of the then-developing Hurstbridge Farm Therapeutic Care Program and as Executive Officer of Yarra Ranges Youth Services. Stephan has developed an academic interest in institutional and custodial care, and the application of trauma and attachment theories to models of care, policy development, and conflict management. He is currently also working on a PhD project exploring the Ethical Use of Self in Statutory Child Centred Practice. Stephan is the managing director of Artemis Therapeutic Care Solutions and author of the relevant blog “The Knight Lamp”. Topics covered • A comparison of psychosocial developmental models • Key milestones and challenges related to developmental stages
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
MH006
Psychosocial Milestones for the Middle Years (10 – 14 years) Tuesday, 13th October 2015
Improve your ability to understand and engage with young people aged 10-14 years through attendance at this interactive workshop. Aim of training Many youth agencies are beginning to work with younger age groups. Support during the middle years is crucial for young people due to a number of factors: • A time of substantial change • Key transition time between primary to secondary school • High risk time for disengagement from education • Behavioural, academic and motivational problems may emerge • An age gap exists in service delivery between children services and youth services • Many youth services are not designed to cater for the needs of young ages. This workshop aims to provide youth workers with knowledge and strategies to work effectively with young people in the ‘middle years’, aged 10-14 years, in recognition of the above factors. Target audience This training is appropriate for case managers, social workers, parents and carers who are engaged in supporting children and young people to develop across a variety of domains.
• The impact of abuse, neglect, and loss on the psychosocial development of young people
Learning outcomes • Understanding the importance of attachment and traumainformed practice in working with young people 10-14 years old
• The psychosocial developmental needs of young people who have experienced trauma.
• Learning to recognise at which stage a trauma occurred, and how to respond accordingly
When:
Tuesday, 5th May 2015 Tuesday, 10th November 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
• Working within the context of family and the wider community • Specific approaches to working holistically with 10-14 year olds. Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world.
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Mental Health Stephan Friedrich BSW(Hons.), PhD Candidate Stephan is a member of the Lighthouse Institute Training and Consultancy Team and an advanced practitioner of trauma informed practice. He began his journey into social services as a drama program facilitator for Community Services Victoria (CSV) at H.M Pentridge Prison, and Kew Cottages in the early 1990’s. This eventually led to work in therapeutic drama, Theatre for Schools, and a number of settings with children and young people in care. It has included work as a youth worker and manager in Custodial Youth Justice Services, residential Out-of-Home Care as Client Care Manager of the then-developing Hurstbridge Farm Therapeutic Care Program and as Executive Officer of Yarra Ranges Youth Services. Stephan has developed an academic interest in institutional and custodial care, and the application of trauma and attachment theories to models of care, policy development, and conflict management. He is currently also working on a PhD project exploring the Ethical Use of Self in Statutory Child Centred Practice. Stephan is the managing director of Artemis Therapeutic Care Solutions and author of the relevant blog “The Knight Lamp”. Topics covered • Developmental needs of young people in the ‘middle years’ • Therapeutic approaches to trauma recovery • Working with young people aged 10-14 years in a family context. When:
Tuesday, 13 October 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
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“Learn how to improve your work with children and young people through a better understanding of the key developmental stages.�
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Out of Home Care CHC40313
Foundation’s training and direct service programs.
Certificate IV in Child, Youth and Family Intervention
All staff bring an extensive understanding and experience of trauma informed practice and/or therapeutic care.
This course is delivered and assessed by Australian Childhood Foundation RTO. 22094
Course overview Core Units CHCCM402E Establish and monitor a case plan
Intake 1: Wednesday, 4th March 2015 Intake 2: Monday, 20th July 2015 This course requires attendance at 27 days of training delivered in learning blocks over 6 - 8 months.
CHCCOM403A Use targeted communication skills to build relationships CHCCS400C Work within a relevant legal and ethical framework CHCDEV001 Confirm client developmental status
Target audience This course has been developed for those already working in residential care. Holding a position in the field is a course prerequisite.
CHCPRT001 Identify and respond to children and young people at risk
Learning outcomes The course includes the most up to date theory as well as practical skills applications for all participants. The facilitation of this course also acknowledges the skills and experience that participants bring to the learning environment through their everyday work experience and practice.
CHCPRT005 Work within a practice framework
To complete the course, participants need to complete sixteen (16) units of competency. Topics covered • Legislation and policy context for out of home care • Workplace health and safety
CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
HLTHIR403C Work effectively with culturally diverse clients and co-workers HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander People HLTWHS001 Participate in work health and safety CHCPW404A Work effectively in trauma informed care CHCCONS403C Support families to develop relationships CHCPRT010 Work with children and young people with complex trauma and attachment issues and needs CHCYTH004 Respond to critical situations
• Child and adolescent development • Understanding the impact of trauma and disrupted attachment • Working cross culturally, including Aboriginal and Torres Strait Islander communities and CALD communities • Ethics and challenges of this work
Required Electives CHCCS401C Facilitate responsible behaviour CHCPRT009 Provide primary residential care When:
Intake 1: Wednesday, 4th March 2015 Intake 2: Monday, 20th July 2015
• The experience and process of care, including coming into care, care planning and leaving care
Time:
9.00am to 4.30pm
• Managing behaviour with an understanding of the meaning behaviour can hold for children and young people
Course duration:
This course requires attendance at 27 days of training delivered in learning blocks over 6 - 8 months. Course schedule is available on request.
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
$3654.00 Payment is required prior to training
• Enhanced communication skills to support out of home care
who have experienced significant relational disruptions
• Crisis management • Working with families • Understanding group dynamics Facilitators Australian Childhood Foundation Vocational Education Program team members, who are drawn from across the staff of the
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BM025
Using Social Media in Foster Care Recruitment Friday, 24thth July 2015
Cost: (GST Incl.)
Members: $140.00 Non-members: $170.00 Morning/Afternoon Tea and lunch provided
CT020
Are you responsible for recruiting foster or permanent carers? Are you using Facebook, Google, Twitter and more to their full potential? Background and aim Net Natives have a unique pedigree of using social media to recruit in the fostering sector. This half-day training will feature a ‘how to guide’ for permanent care and fostering agencies on the use of social media (Facebook, Twitter etc.) by covering everything from ‘why?’ to ‘how’ and beyond.
Skilled in Looking after Children (LAC) Wednesday, 25th and Thursday, 26th March 2015 Wednesday, 10th and Thursday, 11th June 2015 Monday, 5th and Tuesday, 6th October 2015
Do you use Looking After Children regularly? Have you used it before? Do you feel like you are using the tools in the best way you can?
Target audience This program has been designed for practitioners who recruit foster carers, respite carers, or permanent carers including program managers, team leaders, communications, marketing, and recruitment staff.
Aim of training This two-day workshop aims to provide participants with an understanding of Looking After Children processes, and the role workers, volunteers and clients play.
Learning Outcomes At the completion of this program you will be able to:
Learning outcomes At the completion of this program you will be able to:
• How to represent your fostering brand on Facebook - going beyond “likes”
• Understand the Looking After Children process, flowchart & timelines
• How to communicate effectively with carers online
• Engage young people in the Looking After Children process
• Best practice marketing tips for privacy, moderation and crisis management on Facebook
• Engage in good communication around Looking After Children
• Achieving more for less: return on investment from Facebook and Google advertising Facilitator Net Natives are Social Media Partners for the British Association of Adoption and Fostering (BAAF) and the Fostering Network and have recruited hundreds of Fostering and Adoption Carers with their digital marketing expertise. Alex Hughes is the Commercial Manager for the brand new Australian branch of Net Natives. Having worked with numerous UK councils to recruit and engage with foster carers online, she understands the challenges faced by agencies to reduce the cost per acquisition of each carer whilst ensuring that carer quality remains high.
• Understand the impact of culture on Looking After Children processes • Understand the Charter for children in care • Document and complete the Looking After Children Records • Understand the Best Interests Case Practice Model & Framework • Navigate the seven Looking After Children Developmental Domains & Records • Navigate a DHS Referral • Effectively participate in Information sharing around clients • Participate in Care Teams. Target audience This training is appropriate for all practitioners, managers and carers coming into contact with Looking After Children.
When:
Friday, 24thth July 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
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Out of Home Care Facilitator Kerry Marshall Grad Dip Family Therapy/Counselling, Grad Cert in Education & Training, Dip Community Welfare Work, Dip in Education & Training, Dip in Training & Assessment, Cert 1V Community Services & Cert 1V in Training & Assessment Kerry is a Freelance Senior Training Consultant & Family Therapist. Kerry has worked in the community services sector for over twenty eight years both for the Department of Human Services in the area of Child Protection, Juvenile Justice and Out of home care, in front line work and management and in the non-government organisations as Program Manager for Case Management, LAC Looking after children Coordinator and as a Coordinator in Education and Training programs. Topics covered • Looking After Children overview • Looking After Children flowchart & timelines • Engaging young people in Looking After Children • Building blocks for good communication • Understanding other cultures
OH001
Appropriate Screening of Carers Thursday, 3rd September 2015
How effective is your carer screening process? Take this opportunity to reflect on your screening process and identify areas for development. Aim of training This workshop aims to provide practitioners and managers working in the child and family services sector with key skills and knowledge in initial screening of potential carers for children in out of home care. This workshop will highlight the processes and the skills involved in appropriate screening of carers and provide participants with an opportunity to evaluate their own practice in this area. Learning outcomes At the completion of this program you will be able to:
• Charter for children in out-of-home care
• Identify and understand the various background checks required by DHS registration standards
• Documentation
• Identify factors for effective and ineffective caring
• Best Interests Case Practice Model Framework
• Manage risk to minimise potential child abuse
• Best Interests Case Practice Framework
• Develop a Code of Conduct for volunteer caregivers
• Looking After Children Developmental Domains
• Identify the training, support and supervision required for potential carers
• Looking After Children Records
• Develop protective behaviour training and resources for children and young people.
• DHS Referral • Information sharing
Target audience This program has been designed for practitioners and managers working within out of home care case managers.
• Care Teams. When:
Wednesday, 25th and Thursday, 26th March 2015 Wednesday, 10th and Thursday, 11th June 2015 Monday, 5th and Tuesday, 6th October 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
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Members: $470.00 Non-members: $585.00 Morning/Afternoon Tea and lunch provided
Facilitator Gail Walton is a qualified youth worker, workplace trainer and assessor who has worked extensively in the welfare field for 26 years in both Australia and the UK. She has worked in various roles including residential units, women’s units, mother and baby units, youth employment programs, youth housing, and the homelessness and child protection sector. For the past 17 years Gail has been employed by The Salvation Army Westcare, initially working and managing an adolescent unit, before joining the home-based care program where she is responsible for the recruitment, assessment, training and support of volunteer caregivers, a role she has been doing for over 13 years. Gail also facilitates the familiarisation training in ‘Shared stories, shared lives Victoria’ and ‘Step-by-Step Victoria’ for all Victorian Home Based Care programs responsible for recruiting volunteer foster caregivers. Gail is also a caregiver who has 2 children through the DHS permanent care program.
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Topics covered • Background checks required by HBC carer applicants • Research and practice wisdom/experience that assist in identifying factors for effective and ineffective caring approaches • Managing risk to minimise potential child abuse • Developing a Code of Conduct • Providing training, support and supervision to caregivers • Empowering children and young people by teaching protective behaviours. When:
Thursday, 3rd September 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $285.00 Non-members: $340.00 Morning/Afternoon Tea and lunch provided
“Thought provoking”
“Really enjoyable” “Good mix of discussion,
information and anecdotes”
“Good content”
was very “Information “Facilitator down to earth and was useful” knowledgeable” “ Very detailed and topics were well explored”
“Engaging presentation style”
“Practical”
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Staff Wellbeing SW005
Mindfulness-based Wellbeing & Stress Reduction Wednesday, 22 April 2015 (Half day) Tuesday, 8 September 2015 (Half day)
When you’re tired, stressed and overwhelmed, it affects your energy levels, health, mood, and how you interact with others. There are powerful, yet simple, ways to build resilience and care for yourself so that it benefits both you and those around you. Aim of training This half-day workshop is practical, experiential & fun. It gives participants the skills to manage stressful situations at work & in life by developing practical strategies for their own self-care. Learning outcomes At the completion of this program you will be able to: • Respond instead of react under stress • Use a range of fast & effective positive strategies & mindfulness tools to reduce stress levels • Turn off the stress response and activate the relaxations response • Use cognitive strategies to recognise & change attitudes that can escalate stress levels • Understand the role of healthy behaviours/habits in reducing stress • Establish your own wellbeing goal.
• Create a SMART Goal to establish & maintain healthy habits that will improve health & reduce stress. When:
Wednesday 22 April 2015 (Half day) Tuesday 8 September 2015 (Half day)
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $140.00 Non-members: $170.00 Morning Tea provided
SW004
Trauma informed Practice for Managers and Leaders Wednesday, 7th & Thursday, 8th October 2015 Aim of training Trauma Informed Practice is often focused on direct client work, but is most effective when delivered at all levels of the organisation including the impact through vicarious trauma on staff, and the impact on the wider organisational structure. ‘Trauma Informed Practice for Managers and Leaders’ is designed to address the unique challenges faced by managers and leaders that work in organisations that support traumatised people through looking in depth at the best processes and practices for creating a task effective environment.
Target audience This training is appropriate for anybody who is juggling the competing demands of work and life.
This two day interactive workshop is for advanced practitioners looking to increase their knowledge and skill beyond the basic understanding of trauma and its impact.
Facilitator The training will be conducted by Liz O’Brien is a trained healthcare professional with clinical experience in stress & lifestyle management. She is a tutor in wellbeing & stress at Monash University School of Medicine, and delivers mindfulness-based workshops to organisations and in the community.
Learning outcomes Participants will gain an understanding of:
Topics covered How stress affects the brain
• Impacts on the worker
• How stress affects physical & mental health
• What is Organisational Culture?
• How stress affects performance & communication
• The Organisation as a Socio-Technical System.
• Theoretical Underpinnings of Trauma Informed Practice • Psychosocial Development • Why working with Traumatised People is Difficult
• Trauma Re-enactment and its Impact on the Organisation
• Learn quick & effective mindfulness-based tools to reduce & manage stress at work and home • Learn positive strategies & cognitive tools
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Target audience This training is suitable for Managers and Leaders who have a basic understanding of Trauma Informed Practice and are looking to increase their skills and knowledge to support staff and organisations. people who come from backgrounds of complex trauma. Facilitator Lighthouse Institute Training and Consultancy The Lighthouse Institute is an Australian attachment and trauma informed ‘Knowledge Centre’ that draws on 21 years of practice at Lighthouse Foundation as well as applied research in the fields of child and adolescent psychology/psychiatry, community psychology, trauma neurobiology studies and clinical practice from around the world. Stephan Friedrich BSW(Hons.), PhD Candidate Stephan is a member of the Lighthouse Institute Training and Consultancy Team and an advanced practitioner of trauma informed practice. He began his journey into social services as a drama program facilitator for Community Services Victoria (CSV) at H.M Pentridge Prison, and Kew Cottages in the early 1990’s. This eventually led to work in therapeutic drama, Theatre for Schools, and a number of settings with children and young people in care. It has included work as a youth worker and manager in Custodial Youth Justice Services, residential Out-of-Home Care as Client Care Manager of the then-developing Hurstbridge Farm Therapeutic Care Program and as Executive Officer of Yarra Ranges Youth Services. Stephan has developed an academic interest in institutional and custodial care, and the application of trauma and attachment theories to models of care, policy development, and conflict management. He is currently also working on a PhD project exploring the Ethical Use of Self in Statutory Child Centred Practice. Stephan is the managing director of Artemis Therapeutic Care Solutions and author of the relevant blog “The Knight Lamp”. When:
Wednesday, 7th & Thursday, 8th October 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $470.00 Non-members: $585.00 Morning/Afternoon Tea and lunch provided
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Youth Work YW006
Harm Reduction & Screening: Alcohol & Other Drugs Monday, 1st and Tuesday, 2nd June 2015 Monday, 19th and Tuesday, 20th October 2015 Aim of training This training provides skills and knowledge to
Cost: (GST Incl.)
Members: $470.00 Non-members: $585.00 Morning/Afternoon Tea and lunch provided
YW007
Introduction to Alcohol and Other Drugs Tuesday, 19th May 2015 (Half day)
• Identify signs and symptoms of use, withdrawal and overdose • Use harm reduction strategies • Use screening tools to assess the level of risk in AOD use • Use the brief intervention model integrating active listening skills to engage and empower clients. Target audience Workers in services where clients may have substance abuse issues and may be assisted by screening and brief interventions, including residential care and other Community Service settings. This is NOT an accredited unit of competency and has no assessment tasks.
Are your clients using alcohol and other drugs? How much do you really know about treatment, harm prevention and how you can assist? Aim of training This workshop aims to increase participant understanding of alcohol and other drugs, including use and related harms, and interventions to prevent and reduce these harms. Learning outcomes At the completion of the workshop, participants will be: • Aware of State and Federal government policy initiatives
Learning outcomes • Apply the bio-psycho-social model of drug use to clients
• Aware of the prevalence of substance misuse across communities
• Understand drugs by classification, and their pharmacology – how drugs work in the brain
• More knowledgeable about various licit and illicit drug types
• Work with clients to apply harm reduction strategies • Ability to use screening tools with clients to assess level of risk of their AOD use • Apply active listening skills to engage with clients • Understand the stages of change model of behaviour change. Facilitator Kathleen Orr has worked in the Alcohol and Other Drugs sector for over 10 years and previously lectured at RMIT University. She has a Masters in Arts, a Diploma in Alcohol and other drugs and mental health and other education qualifications. She has written a course on ‘Working with clients with amphetamine type stimulant issues’, and has been delivering it across Victoria. She is interested in drug pharmacology and Motivational Interviewing. When:
Monday, 1st & Tuesday, 2nd June 2015 Monday, 19th & Tuesday, 20th October 2015
Time:
9.00am to 4.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
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• Able to demonstrate an understanding of evidence informed treatment options to address harms related to alcohol and other drug use. Target audience This workshop is for staff, managers and volunteers working in child, youth and family services. Facilitator Brad Pearce has extensive experience in the health and community sector and is employed at the Victorian Alcohol and Drug Association (VAADA) as a Program Manager. He has held positions across local government, youth justice, community health and the alcohol & other drugs (AOD) specialist system. Over the last 14 years Brad has had responsibility for a range of state wide, national and international AOD related projects for both government and non-government bodies and most recently has been focused on workforce and policy initiatives affecting the AOD sector. His current interests include alcohol and other drug use, human rights and the impact this may have in relation to the provision of public health services.
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Topics covered • Government policies to prevent and reduce harms • AOD use in Australia/Victoria • Drug types • Harms and interventions • AOD treatment service system. This training is delivered with the support of VAADA. When:
Tuesday, 19th May 20155
Time:
9.30am to 12.30pm
Where:
CBD Venue Centre for Excellence in Child and Family Welfare Level 5, 50 Market Street Melbourne Vic 3000 (cnr Flinders Lane and Market Street)
Cost: (GST Incl.)
Members: $140.00 Non-members: $170.00 Morning Tea provided
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Enrolment Information and Conditions Who can enrol?
Cancellation and Refund
Students must be a minimum of 18 years old at time of enrolment. Prerequisites and prior experience may apply to some courses. See the course description or website for more information.
Cancellation by CFECFW While we make every attempt to ensure that courses proceed, The Centre, reserves the right to alter any arrangements including course cancellation if required. We will advise you by phone and the email address you provided when registering or any cancellations and changes 14 days prior to the course commencement date.
How to enrol Enrolment can be made via email training@cfecfw.asn.au or fax 03 96141774 or contact our training team on 03 9614 1577
Payment options Acceptable payment methods are: electronic funds transfer, credit card (no AMEX or Diners Club) or cheque. Enrolments that are to be invoiced to a company must be accompanied by a purchase order or authority to invoice on a company letterhead. Please make cheques payable to The Centre for Excellence in Child and Family Welfare. Please note payment must be made prior to enrolment.
When to enrol Early enrolment is essential, preferably two weeks or earlier, prior to course commencement. Enrolments close when classes are filled.
Confirmation of enrolment Confirmation will be sent via email and or SMS within 5 working days. Note: On receipt of confirmation please check to see that you are enrolled in the correct course. Check location, date and starting times carefully.
Certificates Certificates are issued for Nationally Recognise Training as Statements of Attainment and for workforce professional training Certificate of Attendance will be provided.
Nationally Recognised Training This symbol indicates that the training is linked to a nationally recognised qualification, and participants who successfully complete the course will receive a statement of attainment with accredited units.
Outline of Refund Arrangements CFECFW is unable to commence the course for which the original enrolment and payment has been made
Full refund or alternative placement in a course
Change of venue and timing of course by CFECFW
Full refund or alternative placement in a course
CFECFW is unable to continue to deliver the course as agreed
Partial refund or alternative placement in a course
Cancellation by the student, sponsor employer Where a student is unable to complete their course they may be eligible for a refund of tuition fees. Where a student withdraws from the course without extenuating circumstances only a partial refund is payable. A refund of tuition fees is only payable in certain circumstances and these circumstances and amounts are provided to students prior to confirming enrolment. Outline of Refund Arrangements Withdrawal 7 working days prior to the agreed start date
Full refund minus a $50.00 Administration fee
Withdrawal less than 7 working days prior to the agreed start date
No refund
Withdrawal after course commencement
No refund
* Students may have extenuating circumstances that prevent them from attending scheduled course dates that may include but are not limited to illness, family or personal matters, or other reasons that are out of the ordinary. Where evidence can be successfully provided to support the student’s circumstances, course fees may either be transferred to the next available course where applicable, or a refund of unused course fees will be issued. This decision of assessing the extenuating is determined by the Director Learning and Development and shall be assessed on a case by case situation.
Refunds Please note refunds will be issued within 14 working days. We cannot accept responsibility for changes in personal circumstances, so please choose your course carefully.
Disclaimer: The Centre for Excellence in Child and Family Welfare reserves the right to cancel courses, adjust fees, dates and times of advertised courses and consultancy services offered.
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Centre for Excellence in Child and Family Welfare | Training Guide 2015
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Level 5, 50 Market St Melbourne VIC 3000 Australia Telephone: (03) 9614 1577 Facsimilie: (03) 9614 1774 Website: www.cfecfw.asn.au Find us on Twitter @CFECFW ABN: 24 629 376 672
Š2015 Centre for Excellence in Child and Family Welfare Inc.