Catalogue 2010 Issue 1.2 by HRD Central

Catalogue 2010 Issue 1.2

Great resources for developing people. One central destination.

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Don’t just take our word for it, here is what our clients say… “The staff at HRD Central were extremely helpful with great product knowledge. Their assistance helped me decide on product, choice and quality. Many thanks :)”

Shelley Richards AITP Pty Ltd, Perth “Your prompt service and clear communication is much appreciated.”

Leesa Thomason, Above & Beyond, NZ “...thank you for your excellent customer service.”

Dawn Jacobs, WA Country Health Service In recent customer surveys our clients scored HRD Central as ‘extraordinary’ on the following scales:* ♦ Ease of ordering ♦ The quality of our

communication ♦ Any personalized advice we gave them ♦ The total experience of dealing with us.

YOUR RISK-FREE GUARANTEE* Right off the bat we want you to know that we realize it is not always easy to be certain you have the right product for the right need, which is why we back our products with a 30 day money back guarantee. If a product you purchase from HRD Central is not suitable for your needs or is not what you expected, just call 1800 657 025 to request a return authorization. Our friendly team will work with you to help ensure the entire process is hassle-free. *Important Important: Important e-books, downloadable products, special orders and some training DVDs are excluded. Please ask us for more information.

WE ARE HERE TO HELP HRD Central is dedicated to helping connect people with the right resources so that together we can make a difference in the lives of people and the success of organizations and enterprises. Making sure you get exactly what you need is so important to us that we provide our clients with an obligation -free, no cost advisory service which comes with this commitment: if we can’t source what you need, we will find out who can and connect you with them. A long term relationship with you is much more important to us than making a quick sale.

WHO WE ARE HRD Central is a family owned Australian company. Est. in early 2007 & based in Queensland, we ship our fantastic resources throughout Australia, New Zealand and anywhere else that needs them!

VISIT US ON THE GOLD COAST! This catalogue is just the tip of the iceberg! You can see our full range at www.hrdcentral.com, or even better, see some of them in person next time you are on the Gold Coast. Did we mention that our coffee is so good, people drive from Brisbane just to enjoy it (and to drool over our products of course!)? Please Free Call 1800 657 025 to let us know when you’ll be in town so we can give you our undivided attention!

*based on an average of all responses Great resources for developing people.

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These hot topics and tools are just a selection of the great resources available from HRD Central. Free Call 1800 657 025 for help choosing the right resource for your needs, or visit www.hrdcentral.com for more information.

Leadership, Management & Supervisory Skills

Implementing / Managing Change, & Organisational Development

PAGES 8-10

PAGES 11-13

Conflict, Communication & Interpersonal Skills

Emotional & Social Intelligence PAGES 19 & 20

PAGES 16-18

Developing Training, Measuring Effectiveness & Using Technology PAGES 23-27

Coaching & Mentoring PAGES 5-7

Team Development & Leadership PAGES 14 & 15

Creativity & Innovation, Decision Making & Problem Solving PAGES 21 & 22

Training & Facilitation Skills PAGES 28-30

Creative Training Tools & Techniques PAGES 31-35

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Meet the new arrivals … TRAINING DVDs Drum roll please! … We’re very excited to announce that our Training DVD range has expanded greatly & we now have titles available from Australian producers such as Training Point, Animal Antics, VEA Group , Ash Quarry Productions & Duty of Care. These range from short clips for engaging visual learners through to DVDs that are a complete course in themselves. A selection of titles are included in this catalogue and more will be added to our online superstore in the weeks ahead. Quick tip: Go to www.hrdcentral.com, select ‘Browse Tools’, then choose DVDs to see what is on the store so far.

MANAGEMENT POCKETBOOKS IN E-VERSION These pocket-sized books are written using accelerated learning techniques to help busy professionals learn fast! The good news is that now you can learn even faster with our fantastic e -book versions. Just place a prepaid order on our site and you can download and print one straight away: 24 hours a day, 7 days a week.

TRAINING TOOLS & TEMPLATES AS E-PRODUCTS The smart guys from Business Performance have done all the hard work and transformed L & D theory into practical tools and templates you can download and use straight away. Don’t just read about models such as Kirkpatrick’s four levels of evaluation—with these packages of comprehensive templates in Word and Excel you will be equipped to immediately apply processes like this in your organization. Quick tip: type ‘business performance’ in the search field on the HRD Central store to find

Great resources for developing people.

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A. Book Title

Coaching & Mentoring Author:

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“You get the best effort from others not by lighting a fire beneath them, but by building a fire within.” Bob Nelson “Example is not the main thing in influencing others, it is the only thing.” Albert Schweitzer “Mentoring is a brain to pick, an ear to hear, and a push in the right direction.” John Crosby

A. Masterful Coaching

D. Appreciative Coaching—A Positive Process for Change

Author: Robert Hargrove

Authors: Orem, Binkert & Clancy

When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey to becoming a masterful coach along with guiding ideas, tools and methods..

People and organizations flourish when they focus on human ideals, achievements, and best practices, which is why Appreciative Inquiry (AI) uses positive questions to build the strengths of organizations rather than emphasize their weaknesses. In this book the lessons learnt from AI are applied to executive and career coaching.

$67.95 Item Code: JW-9780470290354

$57.95 Item Code: JW-9780787984533

B. The Coaching Guide Pack

Publisher: Growth Coaching International

This twin pack of The Leadership Coaching Guide and The Team Leadership Coaching Guide provides you with a clear, concise understanding of coaching practices, & a practical pathway for coaching leaders and their teams. Based on their highly successful model, these great resources have been developed by Australian coaching experts & are the same tools they use in their acclaimed coaching practice. $59.50 Item Code: AGC-CGPAC

C. Renewal Coaching: Sustainable Change for Organisations & Individuals

E. The CCL Handbook of Coaching: A Guide for the Leader Coach

Authors: Douglas Reeves & Elle Allison

Authors: Sharon Ting & Peter Scisco

Renewal Coaching provides a series of personal assessments that will guide individuals and teams through the seven stages of renewal. Each assessment includes both survey and narrative responses, and readers can use the journal pages in the text or convenient on-line formats to respond.

The Center for Creative Leadership has over thirty years rich experience in the practice of leadership coaching. In this book they use a coaching framework to give a compass to leaders who are called to coach as a means of building sustainability and boosting performance in their organizations.

$39.95 Item Code: JW-9780470414965

$120.00 Item Code: JW-9780787976842

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B. The Scaling Kit

Publisher: Innovative Resources

Scaling is a simple but powerful tool that deserves to be in the repertoire of every person working with people and change, including coaches! It provides a way of thinking about change as an activity that can be anticipated, noticed, described, recorded, managed, celebrated and evaluated, and this slipcased set of ten different scaling pads will help you do exactly that! User guide included. $49.50 Item Code: STLUKE-2500

A. Coaching for Leadership … from the World’s Greatest Coaches

C. Facilitative Coaching: A Toolkit …for Lasting Results Authors: Dale Schwarz & Anne Davidson

Authors: Marshall Goldsmith & L. Lyons

This ground-breaking book includes 70 exercises, tips and tools, and a full range of interventions (including step-by -step guidance on how to use them). Based on the Skilled Facilitator model proposed in that landmark book, this is an ideal toolkit for coaches who are looking for advanced alternative approaches to helping their clients get "unstuck" when dealing with obstacles.

In this important book the best executive coaches offer a basic understanding of how coaching works, why it works, and how leaders can make the best use of the coaching process. Each chapter addresses a proven application and offers key principles of practice, highlighting critical learning points. $79.95 Item Code: JW-9780787977634

$67.95 Item Code: JW-9780470192436

E. Coaching for Commitment Workshop Facilitator’s Guide with CD and DVD

Authors: Coe, Zehnder & Kinlaw

This dynamic, participant focused twoday workshop provides an interactive and engaging learning experience that is the most effective way to help others make the shift to the coach role. Includes coaching demos on DVD, powerpoint slides, forms, worksheets, handouts & a sample participant workbook. Additional workbooks also available. $180.00 Item Code: JW-780787982508

D. Coaching Skills Inventory (CSI) Administrator’s Guide

F. Coaching Skills Inventory This 50-item self-scoring questionnaire takes approx. 20-30 minutes to complete and determines which of four roles—-instructor, mentor, manager and coach—-the participant is most likely to adopt when interacting with others. It will also show how frequently the skills of challenging, listening, asking, encouraging, and refining—-foundational skills for successful coaching—are deployed in a coaching conversation. An observer version is also available.

The guide can be used as a stand alone tool, as part of the Coaching for Commitment Workshop, or as a part of another coaching or leadership course. The Administrator’s Guide contains instructions for administering the CSI: Self and the CSI: Observer as well as interpreting results. Comes with one copy of the Inventory (self + observer) for the facilitator’s reference. $67.95 Item Code: JW-9780787982515

$19.95 Item Code: JW-9780787982539

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | A. Making Questions Work: A Guide to What and How to Ask

E. 50 Activities for Coaching / Mentoring (Reproducible)

Author: Dorothy Strachan

Publisher: HRD Press

An invaluable reference for anyone who wants to engage in more effective learning and decision-making conversations. Includes over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, & why particular questions are most useful.

These stimulating exercises, realistic case studies and creative role-plays will enable your managers and supervisors to sharpen their skills in several key coaching roles. Each activity is organised in a user-friendly format with detailed trainer's notes, clear objectives & suggested variations for customising the activity to meet your group's needs. $235.00 Item Code: HRDP-50COACH

$57.95 Item Code: JW-9780787987275

C. The Value of Mentoring (25 minute DVD)

Producer: Training Point , Australia

This DVD is an ideal resource for any organisation considering or evaluating a workplace mentoring program. Amidst issues with bumbling employees, fluctuating staff commitment, anger management and a surreal encounter with a tow truck owner, John Andrews, cofounder and MD of marketing firm Andrews and Andrews, implements a mentoring program at the company. $764.50 Item Code: TP-9192

B. The Mentoring Guide

F. The Mentoring Journal

Author: Ann Rolfe

This easy-to-understand Australian guide specifies how to proceed in a mentoring relationship and spells out the practical application of mentoring, including: how mentoring works, confidentiality and boundaries, responsibilities for mentors and mentorees, the mentoring process, and managing the mentoring relationship.

Designed for use in mentoring meetings, this journal enables mentors and mentorees to plan, record and reflect on their mentoring conversations. Included are: a mentoring agreement, mentoring goals, the mentoring plan, career discussion questions, skills development questions, problem solving, structuring a mentoring meeting, evaluating your mentoring relationship and mentoring meeting guides.

$24.95 Item Code: MW-TMG

$24.95 Item Code: MW-TMJ B

D. How to Design and Run Your Own Mentoring Program Manual Author: Ann Rolfe

Based on years of practical experience, this manual describes how you can design and implement an effective mentoring program to suit your organization, people and objectives. Includes tools, techniques and checklists that will enable you to develop a program that works. $72.00 Item Code: MW-DMPMAN

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A. Book Title

Leadership, Management & Supervisory Skills

Author:

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“A community is like a ship. Everyone ought to be prepared to take the helm.” Henrik Ibsen

A. Developing Leadership Talent

D. 50 Activities for Developing Leaders (Reproducible)

Authors: Berke, Kossler & Wakefield

Author: Lois Hart

Looking for a nuts-and-bolts framework for putting in place a leadership development system that will attract and retain the best & brightest talent? Step by step, discover how alignment with strategic goals & organizational purpose and effective developmental experiences are the backbone of a successful leadership program. An essential tool for any leadership program.

This unique 300-page volume offers 50 ready-to-use proven activities to introduce and develop key skills in leadership training. Each activity includes clear objectives detailed instructions on how to run it as well as reproducible participant materials. $235.00 Item Code: HRDP-50LEADERS1

$52.95 Item Code: JW-9780470177020

B. Training DVD: Leadership in Action

Producer: Training Point, Australia

This program investigates leadership traits & explores strategies for enhancing leadership potential. Participants are encouraged to reflect on their own behaviour & consider personal development pathways. It will benefit decisionmakers, managers and team leaders and those aspiring to leadership roles. DVD Length: 13 mins. Includes: Leader’s Guide & Participant Workbook $434.50 Item Code: TP-TP008

C. Performance Improvement Pack: Situations for Developing Feedback Skills

E. Manager Skills—ASTD Training Workshop Series Author: Christee Gabour Atwood

Authors: Susan El-Shamy & Gayle Stuebe

This comprehensive workshop-in-a-book teaches you how to create a training program that will build on potential managers current skill base so they can become more effective in their dealings with people and activities. Topics include: basic leadership skills, performance appraisals, project management and decision making. Powerpoint presentation included.

This card pack presents 52 workplace scenarios that reflect a need for performance improvement. Use them to practise giving feedback and performance appraisals, either by yourself for personal skill-building or in small group activities to share the learning! $49.95 Item Code: HRDC-PERFIMP

$95.00 Item Code: ASTD-TWS-MNG

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | A. LEAD Self Assessment (pack of 10)

C. LEAD 360 Profile Pack

This paper-based, self-scoring instrument determines a leader's current influencing strengths & development needs. It supplies information about which leadership behaviours they use & the extent to which those behaviours are matched to the performance needs of others. There are 12 scenario-based questions, plus a scoring sheet which maps and scores your responses.

The special 360 degree feedback version of the LEAD questionnaire is designed to gather other’s reflections on an individual’s leadership style and add them to their own to provide a more complete picture of their current strengths and development needs. This pack contains enough forms for the subject person plus up to 6 other raters (which could include their boss, colleagues and followers) to rate and score their leadership style.

$135.00 Item Code:SL-LEADSELF-10PK

$85.00 Item Code: SL-360-6RATER

B. The Situational Leader

Author: Dr Paul Hersey

Based on a proven, easy-to-apply model that has already trained over ten million managers at more than one thousand major corporations, this book is for managers, supervisors or anyone involved in the difficult and delicate task of influencing others. It is the story of a manager responsible for achieving results, developing people and contributing to organisational success. $59.95 Item Code: SL-BOOK-LEADER

D. Stepping Up: A Road Map for New Supervisors Facilitator’s Guide

F. Training DVD: Outstanding Leadership Producer: Ash Quarry, Australia

Ann Sherry, AO (CEO, Carnival Australia), debunks some common myths about leadership and leadership styles, discusses the qualities of good leaders and strategies for developing these qualities in staff. She reveals how textbook concepts can be misleading and how the pathway to success often lies in knowing your organisation and staying true to your passion. Interview style. 19 mins.

Authors: Lane, Malkin, Shanken & Cavendish

Here’s all the tools & guidance you need to prepare & run an effective one-day workshop for first-time or aspiring supervisors, presenting an accurate, reallife picture of what it means to be a supervisor, the expectations for the position, skills & knowledge required & the path to effectively supervise others. $200.00 Item Code: JW-9780787987145

$324.50 Item Code: TP-TP027AQ

E. Stepping Up: Participants Workbook Authors: Lane, Malkin, Shanken & Cavendish

Designed for use in the Stepping Up workshop, this comprehensive workbook will help participants gain an accurate, real-life picture of what it means to be a supervisor. It includes examples, discussion points, exercises, tips, hints and development worksheets to encourage participants to actively participate in all aspects of the workshop program and build their learning retention. $47.95 Item Code: JW-9780787987152

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10 | Free Call 1800 657 025 www.hrdcentral.com A. Jonico Window Participant Workbook & Questionnaire

E. Next Generation Management Development

Author: Dr John Nicholls

Authors: Cecil & Rothwell

The aim of Jonico Window is to improve delegation and empowerment skills. The Participant Workbook contains extensive interpretative notes to help participants become aware of their own styles. It graphically illustrates how much and how well the manager delegates and/or empowers staff members and provides them with a clear understanding of how that affects the team.

An innovative, comprehensive & fully integrated program to enable managers & leaders to participate more effectively in their organization's OD processes. The concepts, models, tools & other materials have been used successfully in organizations like Kraft, IBM & Caterpiller. CD-ROM of customizable tools for OD consultants & facilitators included. $130.00 Item Code: JW-9780787982713

$29.95 Item Code: MLR-JONICO

C. Jonico Window Facilitatorâ&#x20AC;&#x2122;s Guide

Author: Dr John Nicholls

This comprehensive Facilitator's Guide provides detailed information on using the Jonico Questionnaire and Workbook as well as guiding participants on effective delegation techniques. Participants learn that delegation and empowerment are vital skills for building effective teams in any context. $195.00 Item Code: MLR-JONICOFG

B. Classic Activities for Developing New Managers

F. Managing by Motivation (MbM) Trainerâ&#x20AC;&#x2122;s Guide

Editor: Jack Gordon

Author: Marshall Sashkin, PhD

A hands-on resource of experiential learning activities, complete and ready to use in training sessions. These proven activities are designed to teach a wide variety of management skills to new managers, frontline supervisors, and team leaders. Includes questionnaires & surveys to measure & evaluate everything from leadership potential to employee performance plus articles.

This companion Trainer's Guide for the MbM Questionnaire includes training designs, a lecturette, norms and references as well as one copy of the questionnaire. Includes a suggested workshop timetable which incorporates sharing results, interpretation, and smallgroup discussion/report (among other activities) to make up a half-day session for supervisors/managers.

$185.00 Item Code: JW-9780787977603

$38.95 Item Code: HRDP-MBMTG

D. Managing by Motivation

Author: Marshall Sashkin, PhD

This proven instrument is based on the classic motivation theories of Maslow and Herzberg. Managers will learn to understand their own motivations as well as take into account employees' motivations as they relate to performance and change issues. MbM teaches managers how to capitalise on employees' natural motivators rather than focusing on external motivators that are less relevant to them. $17.50 Item Code: HRDP-MBM

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A. Book Title

Implementing & Managing Change, Organisational Development Author:

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A. The Change Leader’s Roadmap: How to Navigate Your Organisation’s Transformation

D. Leading Change: ASTD Training Workshop Series Authors: Jeffrey Russell & Linda Russell

Authors: Linda Anderson, Dean Anderson

Integrate leading-edge change leadership models and other theories into your program today with this hands-onguide which includes handouts, exercises, assessments, structured experiences and ready-to-use presentations to help you tailor an effective training session for your organization and change initiative.

Turn breakthrough change theory into practice with these tools, techniques, & step-by-step processes. Discover how to tailor the most effective change strategy and process plan for your organization, and how to prioritize, integrate, and consolidate the multitude of human and organizational change initiatives required to support future success.

$95.00 Item Code: ASTD-TWS-CHG

$64.95 Item Code: JW-9780787956400

B. The Portable Conference on Change Management

Author: Alexander Watson Hiam

Real world expertise and techniques for developing an organisation-wide ability to create and embrace fundamental change, incl. 94 reproducible pull-out tools and models. Presented in a unique "conference" format this book contains texts from actual sessions and presentations by more than two dozen leading change management experts including their hands-on tools and models. $155.00 Item Code: HRDP-PORTCHA

C. Executing Change in the Organization: The Consultant’s Toolkit

E. Training DVD: Managing Change in Tough Times Producer: Ash Quarry, Australia

Authors: Wayne R. Davis

Many external influences can impact on the success of a business – natural disasters, financial crises, epidemics, even terrorism. In this program Peter Quarry talks with Glenyce Johnson, Managing Director of Peregrine Adventures, about her management strategies and business experiences during tough times. (Length 12 minutes)

Everything you need for the practical implementation of any change initiative, from simple process-step change to large-scale assimilation projects. This toolkit contains a series of four workshops--each aimed at a difference audience. All include complete facilitation instructions, activities, assessments & a sample of each participant workbook.

$324.50 Item Code: TP-TP051AQ

$395.00 Item Code: JW-9780787996666

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B. Game Plan for Change: Participants Workbook

Author: Wayne R. Davis

Using this interactive simulation participants have to initiate a major change initiative. The learning process addresses six critical elements necessary to create and execute change; visualizing, discussing, testing, verifying, agreeing, and acting. Please note that a workbook is needed for each person participating in the simulation. $39.95 Item Code: JW-9780787996819

A. Game Plan for Change: A Tabletop Simulation to Ignite Growth through Transformation (Facilitator's Guide Set)

C. Game Plan for Change: Game Board, Set of 4 Author: Wayne. R Davis

A two-day workshop where teams of participants each select a fictitious case -based organization. They are presented with information, discuss solutions, evaluate alternatives, solve problems, make decisions, & learn how well their business case will execute its change initiative based on their decisions.

This game board based simulation helps participants learn and apply key principles of change in a real-time context. The Simulation is conducted in small teams working collaboratively to develop a change strategy and roadmap to successfully implement change based on a selected business case scenario. This is a set of four boards and one game board is needed per team.

$135.00 Item Code: JW-9780470254882

$67.95 Item Code: JW-9780470457757

Author: Wayne R. Davis

E. Training DVD: Manage Change Successfully

Producer: Ash Quarry, Australia

Learn the four personal qualities to successfully manage change as well as the planning and implementation skills required. Find out how to gain commitment and overcome resistance. Length of DVD: 16 minutes. $324.50 Item Code: TP-9189

D. Changing Organizational Culture: Change Agentâ&#x20AC;&#x2122;s Guide

F. Epic Change: How to Lead Change in the Global Age

Author: Marc J. Schabracq

Author: Timothy R. Clarke

Focusing on the greatest barrier to organizational change - the attitudes and assumptions of people â&#x20AC;&#x201C; this innovative guide offers three approaches that collectively assist the change process: changing goals through the leader; improving effectiveness through the members; and enriching assumptions through group dialogue. Comes with additional online resources.

Based on a landmark study of largescale organizational change in business, healthcare, government, education, and the non-profit sector, this book unveils the "Power Curve of Change" framework and EPIC system for change management (Evaluate, Prepare, Implement, Consolidate) for leaders who are charged to lead high-stakes change initiatives in their organizations.

$77.95 Item Code: JW-9780470014837

$39.95 Item Code: JW-9780470182550

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 13 A. The Toolbox for Change— A Practical Approach

C. The NTL Handbook of Organizational Development & Change

Authors: Bill Synnot & Rosie Fitzgerald

Editors: Jones & Brazzel

Many publications refer to initiatives that might transform individuals, families, groups, organisations or communities, but there is little literature explaining just how to do it. This book fills that gap by providing the practical tools for achieving effective change on any scale. Includes tools for personal awareness, culture, dealing with resistance & more.

An essential tool featuring contributions from leading practitioners, academics, and scholars in the field. Each chapter comprehensively explores a key aspect of organization development including core theories and methods, OD in the international and world setting, practical applications, the future of OD and other vital topics.

$59.95 Item Code: BSA-TOOLCHG

$120.00 Item Code: JW-9780787977733

B. Change by Design: The Strengths of Shared Leadership (Card Pack)

Publisher: Innovative Resources

These 60 cards use questions as a powerful medium for talking about change & are a great tool for keeping fairness alive in the way we participate and include others in any process of change. After all, change happens best when those who are affected are given the opportunity to let their leadership qualities shine and share responsibility. $59.50 Item Code: STLUKE-4100

D. Journey to Newland: a Road Map for Transformational Change, Facilitators Guide

F. Pre-Journey Guide Participants complete the selfassessment & reflect on the materials to help prepare them for the workshop which will then provide the skills for their own journey to Newland.

Authors: Bill Poole, Greg Gray, Karen Gray

This 1 or 2 day workshop provides participants with a cast of memorable characters, a captivating story & a common language designed to help them navigate through the often difficult & emotionally charged issues that arise during periods of growth and change in organizations. Includes animated film on DVD, CD-Rom, detailed script & sample participant materials.

This allegorical book follows a group of animal characters who each represent a different type of work personality as they find a way to not just survive, but thrive, by leading change.

$660.00 Item Code: JW-9780787988012

$34.95 Item Code: JW-9780787994402

$19.95 Item Code: JW-9780787988036

Storybook

E. Journey to Newland: Participant’s Workbook Authors: Bill Poole, Greg Gray, Karen Gray

This handy workbook provides a road map for navigating the change journey from start to finish. Its’ comprehensive framework -- with easy-to-follow process, memorable methodologies, and practical tools -- enables workshop participants to explore & eventually master the skills most crucial to transformational change: leading change, building teams, valuing differences, and optimizing communication. $64.95 Item Code: JW-9780787988029

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A. Book Title

Team Development & Leadership Author:

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“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” Andrew Carnegie

A. Building Conflict Competent Teams

D. Teaming Up With Insight Author: Dr Patrick Handley, PhD

Authors: Craig E. Runde, Tim E.Flanagan

This book will help your team understand how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and the use of constructive communication skills in order to develop a conflict competent team.

A positive personality assessment and team-building tool all in one, Teaming Up is an easy-to-use self-scoring profile which helps people gain a clearer understanding of themselves and others. They will discover how they react to stress, differences between how they respond at home and at work, as well as how to communicate and work together more effectively as a team & much more.

$39.95 Item Code: JW-9780470189474

$24.95 Item Code: INSI-TEAMUP

B. How To Contribute To Your Team’s Success (Leader’s Guide + Workbook Set)

Author: Mel Silberman, Freda Hansburg

A problem faced by many teams is how to develop into a cohesive unit that thinks “we” rather than “me.” This ready -made, effective 1 hour program helps address this by teaching participants how to influence collaboration & support, work through conflicts, develop innovative ideas and build team commitment. Extra workbooks available. $52.75 Item Code: JW-60MINTEAM-SET

C. Team Workout: 50 Interactive Activities

E. Grand Canyon Adventures: Complete Pack

Author: Glen Parker & Richard Krupp

Author: Carmine Consalvo

A collection of fantastic icebreakers, assessments, games & exercises. For those who want all the necessary materials and a step-by-step protocol for fast and easy implementation, it's all here: the goals, time required, room set-up, materials & detailed instructions for a no-fault experience. Includes debriefing questions to facilitate the transfer of learning back to the workplace.

A library of 6 engaging simulations for educating participants in a 60-90 minute training session against the background of the Grand Canyon. Each includes behavioural definitions & explanations of skills vital to effective teamwork and leadership, such as creativity, consultation, collaboration, consensus decision-making, synergy & problem solving. Includes leader’s guide, scenesetting DVD & 60 participant booklets.

$215.00 Item Code: HRDP-TEAMWK

$770.00 Item Code: HRDP-GCAPACK

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 15 A. Teamwork Training: ASTD Workshop Series

C. The Team Development Deck: Building Effective Teams

Author: Sharon Boller

Authors: Susan El-Shamy & Gayle Stuebe

Cultivate teamwork by fostering & demonstrating teamwork. You will learn how to define and assess key competencies, get senior management buy in for your training plan and implement a winning team training strategy for your organization. Includes CD-Rom of handouts, tools, training instruments and PowerPoint slides that will help you create engaging and results-oriented training.

Designed to help teams grow & develop into more effective units, the first 26 cards present key characteristics of effective teams which can be used to assess individuals or whole teams to identify development needs. The other 26 cards present team-building activities that can help team members improve their working relationships and achieve team goals more effectively.

$95.00 Item Code: ASTD-TWS-TEAM

$49.95 Item Code: HRDC-TEAMDEV

B. Training DVD: Dolphin Dynamics Team Leadership & Management

Producer: Animal Antics, Australia

Dolphin Dynamics is a team leadership and management training program like no other. Created by qualified tertiary educators and professional animal behaviourists, it combines the principles of successful leadership with the secrets behind dolphin training. Included is a 20 minute DVD, Powerpoint slides, leader guide & participant worksheets. $795.00 Item Code: AA-DOLPHIN

D. Team Emotional & Social Intelligence (TESI) Facilitatorâ&#x20AC;&#x2122;s Guide Set

F. Team Emotional & Social Intelligence (TESI) Assessment

Determine & develop your team's emotional effectiveness in the seven dimensions required for high performance. Discover the most current information on emotional and social intelligence research and the authors' proven Collaborative Growth Team Model. Detailed guide & Powerpoint slides included to support your full or half-day workshop.

This ten-minute assessment is the starting point for understanding a team's Emotional Intelligence. Each individual in the team completes and scores the assessment, and the results are then aggregated to arrive at a team rating. It measures seven competencies: Team Identity, Motivation, Emotional Awareness, Communication, Conflict Resolution, Stress Tolerance, & Positive Mood. Reqâ&#x20AC;&#x2122;d: One assessment per participant.

$200.00 Item Code: JW-9780470259092

$19.95 Item Code: JW-9780787988425

Author: Marcia Hughes, James Terrell

E. Participant Workbook Author: Marcia Hughes, James Terrell

The TESI Participant Workbook is an instructional text that will guide participants through the one or half-day workshop conducted by the facilitator leading this team development initiative. At the end of the workshop, team members will select one or two goals for improving their skills based on the seven competencies of emotional and social intelligence. You will need a workbook for each course participant. $34.95 Item Code: JW-9780787988456

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16 | Free Call 1800 657 025 www.hrdcentral.com A

A. Book Title

Conflict, Communication & Interpersonal Skills Author:

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$0.00 Item Code:

“Good communication is as stimulating as black coffee, and just as hard to sleep after. “ Anne Morrow Lindbergh

A. Conflict Resolution for Managers & Leaders (Trainer’s Manual)

D. 50 Activities for Conflict Resolution (Reproducible)

Authors: CDR Associates

Authors: Selma Myers & Jonamay Lambert

This proven training package teaches the key concepts & skills in conflict management, negotiation & dispute resolution. Contents: sample participant’s workbook & a trainer’s manual including interactive exercises, presentations, group discussions, skill practices & role play simulations. Extra participant workbooks available separately.

This great collection includes 25 x interactive group learning activities to explore conflict and provide practice in skills that help to resolve it, and a further 25 x individualised exercises and assessments that are ideal for pre-work prior to group training sessions or which can be distributed to participants for their own self-development.

$260.00 Item Code: JW-9780787985622

$235.00 Item Code: HRDP-50CONFLICT

B. Training DVD: 7 Steps to Improving Communication

Producer: Ash Quarry, Australia

This program introduces seven key steps participants can put into practice straight away to help improve their communication skills. These practical steps are: identify a checklist of skills, get feedback from others, summarise skills that need development, develop skills, actively experiment with new skills, evaluate progress and celebrate your success. DVD Length: 13 minutes. $324.50 Item Code: TP-7817

C. Meet & Greet Thumball

Players throw it, catch it, and then answer the question that is found under their thumb. You set the rules or use ours: the possibilities are endless! Players share ideas, experiences and personal preferences. Allows discovery of similarities and differences and genuine interest in each other’s lives. Builds collaborative and inter-personal skills at work, school and home. Size: 6” with 32 panels in red and yellow.

E. The Pfeiffer Book of Successful Communication Skill-building Tools Editor: Jack Gordon

This great book is packed with articles, ready-made experiential learning activities and inventories, questionnaires and surveys that help trainees understand their own communication habits, measure the health of actual relationships, and shed light on communication practices within the organization. $47.95 Item Code: JW-9780470181805

$24.95 Item Code: TB-1007

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 17 A. Influence Styles Inventory

E. The Art of Conversation (TAOC)

Author: Marshall Sashkin

A self-scoring inventory for assessing the three communication styles that people use to influence others: Passive, Assertive, and Aggressive. This tool will also help develop a practical understanding of how the three styles differ so participants can learn how to use assertion effectively, as a distinct alternative to aggression or passive avoidance. Trainer’s Guide also available.

TAOC is a 100 card pack of fascinating conversation starters that can be used for everything from dinner party conversation, openers or icebreakers for team meetings or groups, through to relationship therapy and more. Discover more about people you know, or those you don't! Designed to facilitate and teach the art of conversation & improve communication skills in a non-threatening, non-judgemental environment.

$17.50 Item Code: HRDP-ISI

$19.95 Item Code: TAOC-CARDSET

C. Training DVD: Conflict Management

Producer: VEA Group, Australia

Set in the production office of a fictional current affairs program, this DVD provides a dramatic perspective on the place of conflict in workplace communications and explores strategies for dealing with everyday conflict situations. Includes insights on the role of conflict in the workplace, the conflict spiral, and conflict management strategies. Length: 27 minutes. $544.50 Item Code: TP-9135

B. How to Bring Out the Better Side of Difficult People (Leader Guide + Workbook Set)

F. How to Resolve Conflict Effectively (Leader Guide + Workbook Set)

Authors: Mel Silberman, Freda Hansburg

Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. This great title from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Extra workbooks available.

Faced with conflict, people often seek victory rather than agreement. However, to be successful requires taking a different approach where both parties benefit. This ready-made 60 minute workshop teaches participants the skills they need to successfully resolve conflict and create win-win situations. Extra workbooks available separately.

$52.75 Item Code: JW-60MINDIFF-SET

$52.75 Item Code: JW-60MINCONF-SET

D. How to Speak Up Without Putting Other’s Down (Leader Guide + Workbook Set) Authors: Mel Silberman, Freda Hansburg

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. This 60 minute workshop will help participants express themselves clearly, directly & tactfully. They’ll learn to be straightforward without offending others, stand their ground & be persistent. Extra workbooks avail. $52.75 Item Code: JW-60MINSPK-SET

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18 | Free Call 1800 657 025 www.hrdcentral.com A

C. Training DVD: Developing Assertiveness

Producer: Ash Quarry, Australia

We all need to know how to be assertive, but many people feel overwhelmed or stressed when faced with a particular person or situation. Learn practical skills you can use to communicate assertively - both in and out of the workplace. Examples include: Your Boss Overloads You, You Are Under-Confident In Meetings and A Customer Is Attacking You Personally. Length: 16 mins. $324.50 Item Code: TP-7834

A. Influencer: The Power to Change Anything

E. 50 Activities for Developing People Skills (Reproducible)

Authors: Kerry Patterson et al

Authors: Jacqueline Stewart & David Cooper

This thought-provoking book combines the remarkable insights of behavioural scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world.

These great activities are designed to improve interpersonal skills, enhance mgmt performance, create effective teams & improve communication within your organization by building skills such as assertiveness, presentation, verbal communication, listening and nonverbal communication. They range from under 30 minutes to 2 hours in length.

$36.00 Item Code: MGH-9780071484992

$235.00 Item Code: HRDP-50PEOPLE

D. Training DVD: The Nature of Workplace Communication

Producer: Training Point, Australia

This informative program is about communicating in the workplace and follows a week in the life of fictional cleaning company Clean as Krystal. With manager Barry Walton as your guide, this 'mockumentary' will assist team members to apply the communication theory in the workplace. Length: 27 minutes $544.50 Item Code: TP-9133

B. Insight Inventory (Short Version) - 5 Pack

Author: Dr Patrick Handley PhD

F. Discussing the Undiscussable: Overcoming Defensive Routines Author: William R.Noonan

This easy-to-use self-scoring inventory is designed to help people understand themselves and others. It measures behaviour on four scales: getting your way (direct or indirect), responding to people (reserved or outgoing), pacing activity (urgent or steady) and dealing with details (unstructured or structured) in both the Work and Home environments. On special while stocks last.

Well-meaning, smart people often create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. Discover why that happens and what to do about it, with this set of practical â&#x20AC;&#x153;how toâ&#x20AC;? exercises for detecting, surfacing, and discussing organizational defensive routines in a safe and productive way. DVD included.

$79.95 $49.95 Item Code: INSI-FORMB

$77.95 Item Code: JW-9780787986322

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 19 A

A. Book Title

Emotional & Social Intelligence Author:

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$0.00 Item Code:

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head -- it is the unique intersection of both.” David Caruso

A. A Pocket of Stones

D. 50 Activities for Developing Emotional Intelligence (Reproducible)

Produced by: Innovative Resources:

These delightfully tactile stone characters provide a unique way of talking about feelings, as each ceramic head in this hand-crafted set of 12 is a different shape and has a different facial expression. They can be used by themselves or with other play therapy materials to open up conversations about what is happening in our lives. Each set comes in a small canvas drawstring pouch with a mini booklet of suggested uses.

Author: Adele B.Lynn

The 50 activities contained in this binder focus on developing skills in five key areas: self-awareness and control, empathy, social expertise, personal influence, and mastery of vision. It includes icebreakers, self assessments, interactive exercises and self-reflection exercises, which range from 20 to 90 minutes in length.

$32.45 Item Code: STLUKE-0700

$235.00 Item Code: HRDP-50EMOT

B. Training DVD: Developing Emotional Competence

Producer: Ash Quarry, Australia

The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get the simple, practical answers in this Australian-made DVD which looks at four key areas: understanding what emotional competence is, emotional self control, understanding other’s emotions and developing social skills. DVD Length: 15 minutes. $324.50 Item Code: TP-9132

C. A Coach’s Guide to Emotional Intelligence

E. Emotion Mania Thumball Players throw it, catch it, and then respond to the emotion panel under their thumb. You could ask them to define the emotion, act it out, identify a book or movie character who exemplifies that emotion, or share a time when they felt that emotion and why. The possibilities are endless! However you use it, this Emotion Thumball will help players grow in their understanding of feelings and develop their EQ.

Authors: J.B. Terrell & Marcia Hughes

This groundbreaking book combines the topics of coaching & emotional intelligence in a down-to-earth resource for coaches, facilitators, and consultants. It offers a number of elegant solutions for developing the authentic emotional skills needed to meet the challenges of today s increasingly complex world and shows how EI coaching can be applied within organizations.

$18.95 Item Code: TB-1005

$59.95 Item Code: JW-9780787997359

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20 | Free Call 1800 657 025 www.hrdcentral.com A. Words Card Pack

C. Handbook for Developing Emotional & Social Intelligence

Publisher: Innovative Resources

Authors: Marcia Hughes et al

Single, unadorned words can have a power and a resonance; they stand like beacons to illuminate our feelings, memories & stories. Each of these 100 cards features a word to prompt reflection and conversation about life, struggle, sadness, friendships, dreams, joy, grief, and death - all of what it means to be human. Use them to encourage discovery & conversation in group work, facilitation, creative writing and more.

This authoritative collection of best practices, case studies & tools showcases the application & development of emotional & social intelligence in the workplace. A rich collection of knowledge and solutions, it will appeal to anyone involved in developing leaders & teams & features topics such as leadership, recruitment, conflict resolution, team development & stress mgmt.

$49.50 Item Code: STLUKE-4500

$99.95 Item Code: JW-9780470190883

B. Mood Dudes Pack (Set of 5 Heads + Mood Cube)

Mood Dudes are a set of 5 squeezable cartoon faces depicting shocked, happy, disgusted, sad & anxious feelings through facial expressions. The Mood Cube is a brightly illustrated tool that helps people share and express their feelings. It invites fun and play, opening into many shapes to reveal all sorts of emotions that one goes through in the course of a typical day/week. $59.00 Item Code: SCED-MOODPACK

D. Emotional Intelligence Skills Assessment - (EISA) Deluxe Facilitatorâ&#x20AC;&#x2122;s Set

F. EISA Self Assessment Authors: Steven J. Stein et al

A complete package for conducting a dynamic workshop and assessment designed to introduce EI into any organization. It provides the materials and strategies facilitators need to measure & increase intra & interpersonal awareness. Includes Powerpoint slides, facilitator scripts, a sample Participant Workbook, and a sample EISA assessment.

Developed in partnership with MHS (the same company who brought you the EQiÂŽ), The EISA: Self is a 50-item assessment that measures EI on 5 scales: Perceiving, Managing, Decision Making, Achieving, and Influencing. It will help you better understand how emotional and social skills impact your performance and how you can strengthen your effectiveness by using these skills successfully. No accreditation required.

$360.00 Item Code: JW-9780470499443

$27.95 Item Code: JW-9780470248652

Authors: Steven J.Stein et al

E. EISA Workshop: Participant Workbook

Authors: Steven J.Stein et al

Designed for use in the EISA workshop, in which you will be given the opportunity to measure your skills in five key areas that most influence personal performance, this companion workbook will help you better understand how emotional and social skills impact your performance and how you can strengthen your effectiveness by using these skills successfully. $64.95 Item Code: JW-9780470462102

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 21 A

A. Book Title

Creativity & Innovation, Decision Making & Problem Solving Author:

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$0.00 Item Code:

A. 101 Activities for Teaching Creativity & Problem Solving

D. BRW Innovation Toolkit Publisher: Business Review Weekly

Author: Arthur B. VanGundy

Problem-solving skills are highly valued, but the question is how can employees learn to deal in innovative ways with new data, methods, people, & technologies? This groundbreaking book offers 101 idea-generation activities that simultaneously teach the underlying problem-solving and creativity techniques involved, each with facilitator notes & tips on when & how to use them. 416pg

These 80 Australian-made cards are designed to provoke & guide discussion about innovation & stimulate thoughts on how to improve the way you currently do business. Use it to improve staff motivation, creativity and involvement, while discovering where your business is succeeding and where it is falling short. Divided into 10 'gateways', each is designed to provide a different view & address the innovation challenge.

$110.00 Item Code: JW-9780787974022

$150 NOW $59.95 Item Code: CB-20012

B. Training DVD: Creative Brainstorming for Innovation

Producer: Ash Quarry

There is increasing interest in innovation and creativity, but how do we foster these practices? Psychologist Peter Quarry interviews Yvonne Adele, and investigates practical ways to help your staff access their creative thinking. Key points covered include: what is innovation, defining the business challenge & creative brainstorming exercises. DVD Length: 16 minutes. $324.50 Item Code: TP-TP024AQ

C. Name the Frame

E. Creativity & Personality Type : Understanding & Inspiring the Many Voices of Creativity

Publisher: Innovative Resources

This unique kit of 32 cards contains over 130 questions for assisting individuals, companies, schools, governing bodies and community groups to make socially-just decisions. These cards will help people reflect on the outcomes and processes of their decision-making by examining their decisions from various perspectives including gender stereotypes, language, consultation, culture, community building & labelling.

Author: Marci Segal

This inspiring book reveals how your pattern of personality naturally translates and uses creative energies. You will learn your essential energy pattern how to shift your energies to open yourself to new perspectives and how to use helpful tools to deliberately inspire the release of creativity in others as well as yourself.

$49.50 Item Code: STLUKE-3700

$39.95 Item Code: ACER-CREATIVITY

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22 | Free Call 1800 657 025 www.hrdcentral.com A. What Would You Do? A Game of Ethical & Moral Dilemma (FG & Workbook)

C. Personal Creativity Assessment Author: Alexander Hiam

Author: Lorraine L.Ukens

In these eight decision-making scenarios, players have to decide whether to take a collaborative or competitive road. Points are based on how an individualâ&#x20AC;&#x2122;s choice compares with those of the other players. Each further scenario turns up the heat & forces the participants to make increasingly difficult ethical decisions. Extra workbooks available.

Are you creative? You probably are, as everyone is capable of creative thinking at some level. By using this great tool, you can look closely at the 31 Creativity Barriers and 31 Creativity Enablers to see which ones relate to you. By doing this you can not only gauge how creative your workplace behavior is right now, but you can also identify how to make it more creative.

$59.90 Item Code: JW-WWYD-SET

$17.95 Item Code: HRDP-PCA

B. Personal Creativity Assessment Leaders Guide

Author: Alexander Hiam

This leaders guide includes 3 separate training modules and handouts to improve the application of creativity in daily work, develop personal creativity, and use structured creative thinking techniques for a variety of business uses. Exercises facilitate the interpretation and scoring of the Personal Creativity Assessment. $49.95 Item Code: HRDP-PCALG

D. Decision-Making Style Inventory (DMI)

F. Decision-Making Style Participantâ&#x20AC;&#x2122;s Workbook

Author: William C. Coscarelli

Authors: William C. Coscarelli, D. Johnson

The DMI is a powerful tool for helping leaders immediately understand their decision-making style, identify potential roadblocks to career advancement, and learn more effective ways of interacting with others. This validated and reliable assessment can be used in numerous developmental situations such as formal leadership training, coaching, and even performance appraisals.

The most recent research into decisionmaking suggests that the most effective leaders are the ones who are able to adapt their decision-making style over time as their roles and responsibilities change. Use the Decision-Making Inventory Participant s Workbook in conjunction with the Inventory to determine your decision-making style. $27.95 Item Code: JW-9780787988418

$19.95 Item Code: JW-9780787988395

E. Facilitator Guide Package

Author: William C. Coscarelli

The DMI Facilitator's Guide offers everything you need to successfully administer the Decision Making Style Inventory. The Guide includes the inventory's complete technical data -- validation, correlation, and reliability statistics; a section devoted to decision making theory; advice on creating action plans for developing style flexibility; and a sample of both the Decision Making Inventory and the Participant's Workbook. $67.95 Item Code: JW-9780787997144

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 23 A

A. Book Title

Developing Training, Measuring Effectiveness, & Using Technology Author:

Body copy

$0.00 Item Code:

A. Developing & Measuring Training the Six Sigma Way

D. The Training Needs Analysis Toolkit

Authors: K. Islam & E. Trolley

Authors: Brenda Gibson & Sharon Bartram

This important resource translates the popular Six Sigma methodologies, tools and techniques in a way that is customized specifically for the design, implementation & measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training.

Use this toolkit as a resource for analysing training needs, selecting training strategies & developing training plans to meet the identified needs. This second edition contains 22 reproducible instruments and surveys for gathering information at all levels of your organisation. It includes proven techniques for transforming your data into realistic training strategies and solutions. Includes CD.

$64.95 Item Code: JW-9780787985332

$92.50 Item Code: HRDP-TNAT2

B. Writing Training Materials That Work: How to Train Anyone to do Anything

Authors: W.R. Foshay et al

This easy-to-use guide identifies, synthesizes & summarises best practices in Instructional Design. The authors' approach is easy to implement and consistently gets results because it focuses on teaching deep understanding and problem-solving, allowing learners to generalize and transfer learning to new situations without re-training. $79.95 Item Code: JW-9780787964115

C. The Value of Learning: How Organizations Capture Value & ROI & Translate It into Support, Improvement, and Funds

E. Rapid Instructional Design: Learning ID Fast & Right Author: George M. Piskurich

A hands-on guide for implementing all types of L & D programs, which offers a proven approach to measurement and evaluation for learning and development that can be replicated throughout an organization, enable comparisons of results from one program to another & ultimately improve ROI.

Take a no-nonsense walk through all the steps in the instructional design process and each step is clearly explained. Topics addressed include: learning analysis, return on investment and designing asynchronous and synchronous e-learning. Includes illustrative examples of storyboards and professional commentary and case studies from professionals in the field.

$59.95 Item Code: JW-9780787985325

$64.95 Item Code: JW-9780787980733

Author: J & P Phillips

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24 | Free Call 1800 657 025 www.hrdcentral.com A

C. Training DVD: Getting the Most Out of Training

Producer: Ash Quarry, Australia

Uncover the five most common blocks learners experience that stop them benefiting from training. Gain practical techniques for taking more personal responsibility to ensure you maximise your learning. Ideal viewing to motivate those about to engage in a training activity. DVD length: 13 minutes. $324.50 Item Code: TP-7824

A. Terrific Training Materials

E. Getting Your Money’s Worth from Training & Development

Author: Darlene Frank

Learn how to incorporate the power of more effective graphic design in your manuals, handouts and job aids. This unique resource will help you improve the visual appeal and effectiveness of your printed materials through the use of graphic design techniques. Whether you're designing a one-page handout or a 200 page leader's guide this book is a rich resource you can turn to for layout ideas and advice.

This unique flip-sided book (one side for participant’s, the other for manager’s) explains how to create an environment that supports the participant's successful transition from program learning to producing valuable results. The tools and suggestions are a formula for success that will add value to virtually any learning and development initiative.

$61.50 Item Code: HRDP-TTRNMAT1

$34.95 Item Code: JW-9780470411124

Authors: A M Jefferson et al

D. Designing the Smart Organization: How Breakthrough Corporate Learning Initiatives Drive Strategic Change and Innovation

Author: Roland Deiser

For any company that wants to compete in the 21st century, this innovative book offers inspiring perspectives for integrating corporate learning as a core business practice that will create sustainable strategic and organizational capabilities. $59.95 Item Code: JW-9780470490679

B. Developing Technical Training: Classroom & Computerbased Instructional Materials

F. Managing the Training Function for Bottom-Line Results Author: Jean Barbazette

Author: Ruth Colvin Clark

This classic book outlines a systematic approach called the Instructional Systems Design (ISD) process that shows how to teach technical content defined as facts, concepts, processes, procedures & principles. Whether you teach “hard” or “soft” skills, or design lessons for workbooks or computers, you’ll find the best training methods in this book.

Great advice for managing the function including staff management, communicating expectations, setting the learning agenda, coaching subject matter experts, hiring consultants & vendors, managing content, working with learning portals, setting up & managing a resource centre, marketing & building internal support for training & integrating learning into the business.

$52.95 Item Code: JW-9780787988463

$59.95 Item Code: JW-9780787982430

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Free Call 1800 657 025 www.hrdcentral.com | 25 A. Pfeiffer Guide to Training Basics: Complete 3 Volume Set

E. The Trainer’s Balanced Scorecard (BSC)

Author: Janis Fisher Chan

Authors: A. Pangarkar & T. Kirkwood

These three essential volumes will give you step-by-step information that walks trainers through all phases of designing a winning workshop, detailed guidelines & tools to help trainers (both new & seasoned) prepare for & deliver training workshops that will meet objectives and engage participants, and an important collection of information on key fundamentals for trainers of all kinds.

Learning & Growth, one of the components of the Balanced Scorecard (BSC) is largely misunderstood, underutilized, & ineffectively applied. This book provides proven guidance & customizable tools to change that by measuring the role of learning and performance, linking it to organizational objectives, and communicating results to management in a language they’ll understand.

$135.00 Item Code: JW-9780470526514

$67.95 Item Code: JW-9780787996581

C. Training DVD: How to Develop Your People

Producer: Ash Quarry, Australia

Everyone needs a development plan with career goals – and one that is reviewed regularly. Here are useful guidelines for developing people that outline practical tips, classic mistakes and the four key steps in developing people, which are: determine training needs, choose learning strategy, implement strategy & evaluate training and development. DVD Length: 12 minutes. $324.50 Item Code: TP-TP035AQ

B. Efficiency in Learning

F. The Blended Learning Book

Authors: R.C. Clark et al

Author: Josh Bersin

Discover the most effective ways to use the three fundamental communication of training: visuals, written text, and audio. Regardless of how you are delivering your training materials—in the classroom, in print, by synchronous or asynchronous media—the book’s methods are easily applied to your lesson presentations, handouts, reference guides, or e-learning screens. Clearly illustrated with real-world examples.

A user manual for implementing blended learning that will guide you on combining technologies with traditional training models to create high-impact programs that drive superior business results (not just reduce costs). Filled with real-world examples and case studies from organizations such as Accenture, Cisco, FedEx, IBM, Novell, the U.S. Navy & more, e-learning veteran Josh Bersin looks at what works!

$69.95 Item Code: JW-9780787977283

$67.95 Item Code: JW-9780787972967

D. Writing Learning Outcomes E-Book & Templates Author: Leslie Allan

Writing meaningful learning outcomes is a critical link between the organization’s perceived skill needs & meeting them. Yet many trainers struggle with writing learning objectives that satisfy the needs of their organization & of learners. Wherever and whatever you train, this guide will help you create greater value from your training programs. This is an e-book + MS Word templates. $24.50 Item Code: BP-9780980461923

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26 | Free Call 1800 657 025 www.hrdcentral.com A. Handbook of Leadership Development Evaluation

E. The Training Trilogy Author: Dick Leatherman

Editors: K. Hannum et al

This book will help you answer the most common questions about leadership development efforts, including what strategies work best to enhance leadership and whether the time and money spent on leadership development is worthwhile. Filled with examples, tools & the most innovative models and approaches for evaluating leadership development in a variety of settings.

The goal of this book is to provide the classroom trainer with practical and real -world ideas for designing and delivering training that meets the real needs of participants and keeps them excited, engaged and learning. The book begins where your job as a trainer does â&#x20AC;&#x201C; with needs assessment. The next section looks at designing the program, and the book ends with the steps with the steps to becoming effective in the classroom.

$130.00 Item Code: JW-9780787982171

$61.50 Item Code: HRDP-TT3

C. Training DVD: Adult Learning Principles

Producer: Ash Quarry, Australia

Are you involved in designing or delivering training and education to adults? If so, then this 18 minute training DVD will help you discover how adults learn best and avoid the common mistakes often made in adult training and education. $324.50 Item Code: TP-9183

B. Aligning Training for Results

F. Training Workshop Essentials: Designing, Developing & Delivering Learning Events That Get Results

Author: Ron Drew Stone

This versatile resource cuts through the flood of models & processes to help guide trainers through assessing, designing & delivering training solutions that achieve real & measurable results. Full of evidence-based tools, templates, strategies &assessments, this one-of-a kind book addresses all aspects of the training process, from needs assessment through to determining transfer risk and designing transfer strategies.

Author: Robert W.Lucas

This important book offers trainers an effective, efficient approach for designing training workshops & sessions that incorporate concepts from research on how the human brain best obtains, retains & recalls information. Includes selecting a topic specifically to address audience needs & much, much more.

$67.95 Item Code: JW-9780470181751

$67.95 Item Code: JW-9780470385456

D. Establishing the Value of Training (with CD-Rom)

Authors: Fisher & Ruffino

Need to build a business case for making training investments or determine what those investments yield? These guidance job aids and computerised worksheets (on CD) for calculating training costs & returns will help. They provide proven strategies for combining traditional return-on-investment methodologies with assessments of other less tangible benefits of training. $125.00 Item Code: HRDP-EVT

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Free Call 1800 657 025 www.hrdcentral.com | 27 A

C. Unlimited: The New Learning Revolution & The Seven Keys to Unlock It

Authors: Gordon Dryden & Jeanette Vos

In this era of Nokia, Apple iPod and iPhone we have welcomed in a new world of interactive, global & personalized learning. Technologies like these are the catalysts to reinvent education, schooling & learning - even global cyberuniversities. Discover how with engaging real-life case studies on the brilliant use of technology from around the world $50.00 Item Code: LW-UNLIMITED

A. Learning in 3D: Adding a New Dimension

E. Training & Collaboration With Virtual Worlds

Authors: K. Kapp & T. Oâ&#x20AC;&#x2122;Driscoll

Authors: Alex Heiphetz, Phd & Gary Woodill

An ideal resource for those responsible for teaching the next generation of learning on the Internet. It describes how learning needs to be adapted to 3D environments & includes the tools L & D professionals will need in order to advance 3D learning within their organizations. The author also describes how the merger of learning and work will shape future 3D environments.

Learn how virtual worlds can help you create training & recruitment programs that attract quality talent, build great teams & connect a global workforceâ&#x20AC;&#x201D; all for less than your current training budget. This hot new release introduces the available technologies, helps you match virtual tools to your organizational needs, & why virtual programs are taking off in leading companies.

$79.95 Item Code: JW-9780470504734

$55.00 Item Code: MGH-9780071628020

D. Educational Image Jumbo Playing Cards (12 x 17cm)

Published by: Education Illustrated

Keep feedback focused on teaching techniques without allowing personal feelings or other factors to become distracting. This pack of 52 cards features learning-related funny, wise, inspiring or thought-provoking cartoons. Can be used as a unique tool for gathering participant feedback, discussion starters for talking about what makes training great, as icebreakers or simply for fun. $23.95 Item Code: EDI-CARDSJUMBO

B. Podcasting 101 for Training & Development

F. Engaging Learning: Designing E-Learning Simulation Games

Author: Kaliym A. Islam

This groundbreaking book provides an innovative approach to designing and developing podcasts that can improve employees' productivity by providing them with easy-to-access up-to-date information. It will help you decide if podcasting is the right solution for your organization & if so, guide you to make the right decisions on the software and hardware you will use to create them.

Author: Clark N. Quinn

$47.95 Item Code: JW-9780787988494

$67.95 Item Code: JW-9780787975227

Here is a unique framework for systematically aligning the key elements of learning and engagement with a proven design process for e-learning games. This nuts-and-bolts guide, which is both research-based and grounded in experience, offers the tools needed to transform learning experiences from humdrum to fun.

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28 | Free Call 1800 657 025 www.hrdcentral.com A

A. Book Title

Training & Facilitation Skills Author:

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$0.00 Item Code:

â&#x20AC;&#x153;Training is everything. The peach was once a bitter almond; cauliflower is nothing but cabbage with a college education." Mark Twain "It's all to do with the training: you can do a lot if you're properly trained." Elizabeth II, Queen of Great Britain

A. The IAF Handbook in Group Facilitation

E. Advanced Facilitation Strategies

Editor: Sandy Schuman

Author: Ingrid Bens

Sponsored by the International Association of Facilitators, this indispensable resource offers the need-to-know basics in the field from 50 leading practitioners and scholars. Included are: successful strategies & methods, foundations & resources for anyone who works with groups. Suitable for new and aspiring practitioners & a reliable reference for experienced group facilitators.

This field guide is a next-step resource for project leaders, managers, teachers & other facilitators who want to hone their skills in order to deal with complex situations. It offers practical strategies and techniques for working with challenging everyday situations, based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.

$115.00 Item Code: JW-9780787971601

$69.95 Item Code: JW-9780787977306

C. Facilitation Skills Inventory Participant Guide

Author: Ingrid Bens

This highly flexible tool offers a standardized set of criteria for assessing the current skill levels and training needs of managers and leaders. It allows employees to assess their current level of competency, trainers to design effective classroom activities and educational institutions to reliably test for competence and is an ideal starting point for gauging, better understanding, and honing your facilitation skills. $27.95 Item Code: JW-9780470189054

B. Facilitation Skills Inventory Deluxe Administrators Set

D. Facilitation Skills Inventory Observer Guide

Author: Ingrid Bens

Now a core competency for anyone who runs meetings, leads a team or manages a project, facilitation is also a vital core leadership capability. There is a significant need for standardized facilitation skills testing that is both reliable and readily available. In this training package, facilitation expert Ingrid Bens includes all the necessary components for conducting her highly acclaimed Facilitation Skills Inventory (FSI).

Based on Ingrid Bens' best-selling book Facilitating with Ease, your Observer Guide will give you an opportunity to test participants' facilitation skills by administrating the author's highly acclaimed Facilitation Skills Inventory (FSI). This tested assessment will help you provide invaluable feedback on the participants' core knowledge, tactical awareness, and observed behaviors. $14.95 Item Code: JW-9780470189030

$215.00 Item Code: JW-9780470409138

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 29 D. The Accidental Trainer: A Reference Manual for the Small, Part-Time, or OnePerson Training Department

E. The Trainer’s Portable Mentor Author: T.Gargiulo et al

Share the passions & key lessons from an all-star cast of respected training professionals in five core areas: Designing Training, Delivering Training, Workforce Performance & Learning, Measurement & Evaluation, & Professional Development. Includes over 60 articles plus additional resources on a special Web site; checklists, case studies, assessments & an easily customizable CD.

Author: Nanette Miner

Here are the basic tools needed by “accidental trainers” for success —from understanding the various roles they will play to identifying where best to apply limited time & resources. It offers a wealth of information for working within the constraints of a small, part-time, or one-person training department. $47.95 Item Code: JW-9780787980467 A

$79.95 Item Code: JW-9780787994280

C. Training Tales DVD

Produced by: Training Key, Australia

This 25-minute DVD is designed to support training in facilitation and presentation skills - mapped to TAA04. It provides a light hearted, user-friendly, yet powerful approach to teaching the art of training design and delivery. Material that is often dry and difficult is presented in engaging ways to educate as well as entertain the viewer and provide a resource for ongoing learning and discussion. $434.50 Item Code: TTK-TALES

B. Training from the Back of the Room: 65 Ways to Step Aside & Let Them Learn

F. Retreats that Work: Everything You Need to Know About Planning & Leading Great Off-Sites

Author: Sharon Bowman

Author: M. Liteman et al

Here are 65 training strategies guaranteed to deliver outstanding training results no matter what the topic, group, or learning environment. Now, trainers can replace the traditional "Trainers talk; learners listen" paradigm with a radical new model for designing and delivering instruction: "When learners talk and teach, they learn." $52.95 Item Code: JW-9780787996628

Discover how to design & lead retreats, know how to recover when things go wrong & run great activities. A CD-ROM allows you to print out chapters for distribution to key leaders, duplicate templates & produce handouts for specific exercises. Whether you're planning to lead an offsite retreat for the 1st time, or the 99th, this is the resource you need.

$69.95 Item Code: JW-9780787982751

D. The Complete Guide to Facilitation Authors: D. Jamieson & T. Justice

Help your team leaders & group facilitators prepare more effectively for meetings, improve group processes, & follow up to ensure more productive outcomes from sessions. This classic resource has a wealth of practical information for everyone from the inexperienced to the seasoned professional including 100+ reproducible forms, checklists, planning aids & guides. CD-Rom included. $195.00 Item Code: HRDP-CGF

One central destination.

30 | Free Call 1800 657 025 www.hrdcentral.com A. Optimising the Power of Action Learning

E. The Ultimate Trainerâ&#x20AC;&#x2122;s Pack

This hands-on book focuses on the six essential components that make action learning work: the problem, group diversity, a reflective inquiry process, action strategies, a commitment to learning & the all-important participation of a welltrained action learning coach. It offers step-by-step procedures & specific strategies for introducing & sustaining action learning in any organizations.

This pack of 10 hot Trainer's titles from the Management Pocketbooks range contains some of the most vital topics in training today, ranging from how to cope with 'challenging' course participants through to evaluating the impact of training and just about everything in between. Includes: Managing Difficult Participants, Facilitator's, Icebreakers, Learner's, Openers & Closers, Teambuilding Activities, Trainer's, Training Evaluation, Training Needs Analysis & Trainer Standards Pocketbooks.

$85.00 Item Code: PAG-9780891061915

$165.00 Item Code: N-TRAINPACK

Author: Michael Marquardt

C. The Accelerated Learning Handbook

Author: Dave Meier

Discover how today's corporations are benefiting from accelerated learning to speed training time, improve results, and reduce costs. This is the first definitive book to explain state-of-the-art accelerated learning techniques to trainers and teachers, and features 40 techniques designed to save money while producing far better results. $75.00 Item Code: MGH-9780071355476

B. The Ten Minute Trainer: 150 Ways to Teach it Quick and Make it Stick

F. 101 Ways to Make Training Active Author: Mel Silberman

Author: Sharon L. Bowman

This book showcases the highly successful Active Training method with real case examples. Includes 200 training tips that form the nuts-and-bolts of successful active training, which are incorporated in the book's top ten lists to show how to build quality, activity, variety, and direction into your training programs. CD-Rom of top ten lists included for easy printing and distribution.

Discover training-room-proven exercises and activities -- many derived from the high-impact strategies of NLP and Accelerated Learning -- and reduce delivery time, increase retention and improve knowledge and skill transfer. These back-pocket activities are easy, quick, topic-related, fun, & can be drawn on with a minimum of preparation. They range from 1 to 10 minutes in length. $52.95 Item Code: JW-9780787974428 B

$79.95 Item Code: JW-9780787976125

D. The Essential Guide to Training Global Audiences

Authors: L. Irwan & R. McClay

This groundbreaking book offers a much-needed guide for anyone who must design and deliver excellent learning experiences for people from a culture other than their own. Itâ&#x20AC;&#x2122;s filled with proven guidelines for multicultural training, solid techniques for training international adult learners, and advice for the preparation of culturally sensitive presentations. $79.95 Item Code: JW-9780787996611

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 31 A

A. Book Title

Creative Training Tools & Techniques Author:

Body copy

$0.00 Item Code:

“The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes." Marcel Proust, French novelist "The art of teaching is the art of assisting discovery." Mark Van Doren, poet

A. Changing Pace: Outdoor Games for Experiential Learning

D. Design Your Own Games & Activities Author: Sivasailam Thiagarajan

Author: Carmine Consalvo

This 200-page binder will enable trainers to make effective use of the outdoors as a vehicle for learning. It contains 63 creative games that can be conducted easily & safely with a minimum of materials & preparation. Many of the activities can be run equally well indoors. Each includes objectives, materials & time needed & instructions.

Smart trainers know that games and activities can involve adults in learning like no other instructional method and no one knows more about games than Sivasailam "Thiagi" Thiagarajan. In this must-have resource, Thiagi shows you how to customize more than thirty different kinds of games -- games that fit the circumstances perfectly and that can be designed in mere minutes.

$92.50 Item Code: HRDP-CPACE

79.95 Item Code: JW-9780787964658

B. Picture This Card Pack

Publisher: Innovative Resources

This set of 75 original colour photo cards is a powerful interpretative tool that has the ability to stimulate the imagination, memory & emotions by capturing different aspects of our journey through life: the mundane, the whimsical, the soulful, the playful, the challenging, the imaginative, the chilling and the joyful. A catalyst for people to tell their stories & a creative tool for trainers & facilitators of all kinds. $59.50 Item Code: STLUKE-2900

C. The Big Book of Humorous Games

E. The Big Book of Brain Building Games

Authors: Doni Tamblyn & Sharyn Weiss

Authors: Edward Scannell & Carol Burnett

These witty, engaging games will help to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more. Step-by-step instructions work with dozens of reproducible handouts and worksheets help trainers and speakers minimise preparation time and maximized training success.

Use the secrets of brain science to improve communication, interpersonal relations, and productivity in any team or group with these interactive games that build brain function in fun and engaging ways. They’ll help your team improve information retention, camaraderie, and productivity--and they require few or no props. Learn what triggers will help your group think and work better. $39.95 Item Code: MGH-9780071635226

$36.00 Item Code: MGH-9780071357807

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32 | Free Call 1800 657 025 www.hrdcentral.com A. Storycatching Cards

E. Time Timer Countdown Clock (or CD)

Publisher: Innovative Resources

This innovative tool allows you to see & "feel" time elapse by graphically showing you how much time is left. This visual display of time 'counting down' will help you manage & measure games, exercises, training sessions, projects, team activities, staff meetings, or any other kind of timed activity up to 60 minutes in length.

This set of 80 full-colour cards provides storytelling prompts that can be used wherever people come together - from creative writing programs to icebreakers and communication prompts in any type of training program. Whatever the application, they provide opportunities to reflect upon our thoughts, feelings and attitudes to life and are a fun & effective way to explore creativity & honour diversity.

19.5cm clock

$69.00 Code: TT-A1W

CD (for 5 users)

$49.00 Code: TT-5W

$49.50 Item Code: STLUKE-4700

C. 101 More Great Games and Activities

Authors: A.B. VanGundy et al

These group activities, icebreakers, energizers & closers cover topics such as career development, change, clarifying expectations, climate setting, communication, creativity, diversity, goal setting, interviewing, leadership, negotiation, problem solving & clarifying values. Ordered in the way they might be used during training programs & includes a selection guide. 368 pages. $165.00 Item Code: JW-9780787969004

B. Flip Chart Magic

F. Stories Trainers Tell: 55 Ready-to-Use Activities to Make Training Stick

Authors: I. Torgrimsom & Dave Arch

This is literally a seminar-in-a-book that will take you step-by-step through the process of building and using effective flip charts in training sessions. Divided into three sections with color coded pages (Need to Know / Nice to Know / Where to Find), the book comes with its own mini-set of scented Mr Sketch flip chart markers so that you can immediately begin applying the concepts and principles presented.

Authors: M.Wacker & L.Silverman

This book captures thought-provoking stories contributed by trainers, national speakers, consultants, business leaders, educators & professional storytellers that help make challenging ideas & abstract concepts stick. Each story includes tips, debriefing questions, key points & a follow-up activity to maximize its impact & learning potential.

$61.95 Item Code: HRDP-FLIPCHART1

$47.95 Item Code: JW-9780787978426

D. Survival Simulation Set

Author: Lorraine L.Ukens

This sampler set includes the leaderâ&#x20AC;&#x2122;s guides and participant workbooks for two exciting survival simulations: Lost in the Cradle of Gold and Trouble on the Inca Trail. Through these simulated journeys, participants can see the impact of their interpersonal behaviours on one another, on the group's effectiveness & on the outcome of their adventure. Participant booklets available separately. $108.50 Item Code: JW-SURVSIM-SET

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 33 A

C. 500 Creative Classroom Techniques for Trainers

Author: Marlene Caroselli

Make your teaching fun, fast-paced & functional with this toolkit of 500 tips & techniques is designed for trainers at all levels of experience who enjoy experimenting discovering & evolving. Packed with feedback, discussion questions, grammar tests, intuition quizzes & leadership quotes - everything you need to bring training sessions to life and achieve maximum results. $235.00 Item Code: HRDP-500CCTTT1

A. Energize Your Audience!

E. Photolanguage

Author: Lorraine L.Ukens

Published by: CEO

Get 'em started and keep 'em going: quick! Choose from the 75 hands-on activities in this book to: raise the comfort level of your participants, jumpstart a training session, energize a presentation or stimulate group discussion. The key word here is quick! While there are tons of books containing icebreakers and energizers, many of the activities are too involved for the limited time available. This book solves that.

Photo language is a technique that utilises pictures for the sake of selfexpression and communication within members of a group. The timeless images have been selected for their aesthetic qualities and their capacity to stimulate the imagination, the memory and the emotions. This set contains 130 powerful and evocative A5-sized black and white photographs in two handy packs. $57.50 Item Code: CED-PHOTOLANGUAGE

$67.95 Item Code: JW-9780787945305

D. Wordtoons: Make Words Into Cartoons

Published by: Education Illustrated

Want to increase the impact of your lessons? WordToons is the answer! This unique & entertaining book of 'words that become a cartoon of what they say’ has been developed to make great cartoons easy for anyone to reproduce with clear step by step visual instructions. They can be used to give your students a fun change of mood...or used to illustrate the steps to learning a new task. $18.95 Item Code: EDI-WORDTOONS

B. Thiagi’s 100 Favorite Games

F. Once Upon A Time: Using Story-Based Activities

Author: Sivasailam "Thiagi" Thiagarajan

Author: Terrence L. Gargiulo

Thiagi is acknowledged as the world’s foremost authority on interactive learning. This, his first-of-its-kind collection, represents game play at its very best. Thiagi offers the "how-to" and the "lowdown" on his all-time favorite games. With this resource, you’ll never be stuck for a fun, innovative, and effective activity.

This book takes the intuitive aspects of communicating through stories and breaks it down into repeatable practices and essential competencies. The storybased activities in the second half of the book will give you powerful, easy to lead, structured, experiential exercises that can be used in a variety of settings and for lots of different purposes that go beyond training. CD-Rom included.

$59.95 Item Code: JW-9780787981990

$67.95 Item Code: JW-9780787985356

One central destination.

34 | Free Call 1800 657 025 www.hrdcentral.com A. Me First Wireless Buzzer Set (for up to 12 users)

E. Who’s First? Wireless Buzzer Set (up to 6 Teams)

Involve EVERY student by giving everyone a chance to answer your toughest questions with a Me First Personal Answer Dome (P.A.D.) at every seat. Participants will compete to answer your questions and win points. Facilitator remote lets you choose whether to block out students who have already buzzed in or reset the system so that everyone can answer. ** Estimated 4 week delivery on this item**

This stand-alone "buzz-in" gameshow light and buzzer system adds excitement & real time technology to any fastaction Q&A game. The system identifies first and second place respondents with snazzy lights, an optional buzzer & 6 color-coded touch pads that announce who came in first -- & second! Includes Australian power adaptor. **Estimated 4 week delivery on this item ** $635.00 Item Code: TW-WHOR6W

$515.00 Item Code: TW-GAMFAD

C. I’ll Take Learning for 500: Using Game Shows to Engage, Motivate & Train

Author: D. Yaman et al

Leverage the excitement & entertainment inherent in game shows to increase participant involvement, information retention & comprehension. Discover how to select, create, modify, & employ game shows —from writing effective questions to changing preexisting game show rules, hosting, & creating new games $52.95 Item Code: JW-9780787983062

B. Creative Training Techniques Handbook

F. Learn-O-Grams: Pictorial Puzzles to Energize Learning

Author: Robert Pike

Author: Ronald J.Roberts

Bob Pike originated the idea of participant-centered training where instructors facilitate learning through the use of hands-on, interactive lessons and in this key resource he provides tips, tactics and how-tos for delivering effective training. Discover how to tap into learners' motivation, customise for your audience, make great presentations and conduct creative activities.

This wealth of energizing & entertaining puzzles designed for training sessions are a combination of words, letters & pictures that represent a more complex word or phrase. They require thinking outside the box, stretching the imagination & using both the left & right side of the brain. These proven puzzles will enhance learning & are designed to be humorously entertaining.

$76.95 Item Code: HRDP-CTTH

$67.95 Item Code: JW-9780787986827

D. The Handbook of Experiential Learning

Editor: Mel Silberman

A contemporary review of experiential learning in the workplace complete with models, applications & innovative uses. The experiential learning methods it covers include games & simulations, action learning, role play & improv, storytelling, adventure activity, reflective practice & creative play. It also describes the use of experiential learning in key workplace training topics. $130.00 Item Code: JW-9780787982584

Great resources for developing people.

Free Call 1800 657 025 www.hrdcentral.com | 35 A

C. Write On/Wipe Off Tent Cards (pk of 15)

Don’t waste time or trees printing off new tent cards every time you run a class. This pack of 15 x whiteboard tent cards let you see names from the front or the back of the room. New molded construction makes stacking and storage easier than ever. Use wet- or dryerase markers and you can re-use them over and over again. Approx. size 10 x 28cm each. **Estimated 4 week delivery on this item** $79.95 Item Code: TW-TCL215

A. Learning MoMINTS & ParticiMINTS (10 tin/pack)

E. Whiteboards on Sticks (Set of 30 on hanging rack)

Give your participants a gift that will keep their learning fresh, with these fun tins of mints. Use them for prizes, icebreakers (eg. tell us about a learning moment in your life or a time when participation paid off for you), rewards or just course takeaways. Packs of 10 include 5 x Learning MoMINTS and 5 x ParticiMINTS. Each tin measures approx. 5cm x 6.5cm **Estimated 4 week delivery on larger orders**

These nifty dry-erase, TWO-sided whiteboards (6" x 8") are great for icebreaker activities, casting votes, answering questions, rating or ranking items & sharing game answers. The neat hanging rack helps keep your training room organized & your boards safe and close at hand. Each holds 30 x whiteboards & measures 12" high, 16" wide & 7.5" deep without the boards. **Estimated 4 week delivery on this item**

$57.50 Item Code: TW-MINTS-10PK

$113.95 Item Code: TW-WBHN

D. Training Fiddles for Kinesthetic Learners: Flexible Pencils (pk of 48)

This 48 pack of flexible pencils is a lowcost “fiddle” item for participants to play with during sessions and to take back to their offices as a reminder of the session they completed. The packs include assorted colours and are a great tool for kinesthetic learners. Kinesthetic learners will focus better and absorb your material more quickly if they have something to do with their hands. $45.00 Item Code: TNW-PE268/C48

B. Icebreaker Hammer

F. Smiley Noise Makers (pack of 6)

This soft, plush hammer gives a very realistic sound of breaking glass when struck against a hard surface. Comes with a tip sheet of great ideas on how to use it (which include signaling the start or finish of an icebreaker, celebrating the breaking down of a barrier, as a ‘team noise’ during fun activities and much more) or come up with your own crazy ideas. Size: 25cm high x 16cm wide. Comes in random colours.

These great novelties come with a tip sheet of hot ideas to kick you off, including giving them to participants so they can signal when they have a question or would like to comment, give applause, use as a ‘team noise’, or signal that they need a break. Or you can use them to highlight a great idea or signal the end of a break. The options are endless for noisy fun!

$13.50 Item Code: TNW-PT031SM

$24.95 Item Code: TNW-BT081SM6PK

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Catalogue 2010 Issue 1.2

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