Apology Letter to Customer

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Apology Letter to Customer Sample Template

Apology

letter to Customer

Important Apology

points while writing apology letter

letter to customer - Sample


Apology Letter to Customer ď ˝

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When a client or customer is wronged it is necessary to write an apology letter to customer Full responsibility of the mistake committed should be taken when apologizing to the customer The apology should be heartfelt and at the same time being professional is important


Important Points while writing Apology Letter

Following points should be taken into consideration while writing apology letter 

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Admit the wrong doings and apologize for the same Offer an explanation of what happened Give a clear next step Follow up with the customer


Apology Letter to Customer - Sample Date__________ To, customer’s Name Company Name Complete Address. City & Pin Code Sub : Seeking Apology from Customer Dear Sir, I am writing this letter to apologize for the mistake committed by me for not tendering the hospitality which is the usual norm of our hotel. We regret for the discomfort caused to you. We are attaching a coupon for free stay in our hotel as a gesture of goodwill. Kindly avail this. coupon by 30th November 2019 I hope you will overlook our mistake and continue your association with us. We assure you of best services and a strong long time relationship with you. Thanks & Regards, Name of the Hotel


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