Training Needs Analysis an Overview by
Training Needs Analysis Definition, Role & Requirement
Definition: Training Needs Analysis is defined as a systematic process of identifying which kind of training is required and provide the details related to training implementation
Role: The role of training needs analysis in HRM is to understand the difference between the current and desired performance of the employee Requirement: It is a first step towards helping employee to improve their output at work
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Training Needs Analysis Methods • • • • • •
Direct observation - The training managers observe the working style of the employees. Interviews- a face to face conversation about the way employee performs the job Focus groups- a brainstorming process to understand the skill gaps among the employee Assessments/surveys- effective and simple way to identify the performance deficiencies in particular department Customer Feedback- The direct feedback from the customer indicates the specific work area which needs improvement Others- few other methods of training need analysis such as by reviewing relevant literature of the work area, with the use of reports, records and work samples
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Training Needs Analysis Process Step 1- Performance Gap Analysis The difference between the required and actual productivity of the organization Step 2- Root Cause Analysis Tto determine the basic issue behind the performance gaps Step 3- Needs Analysis To design and implement the appropriate intervention to resolve the performance issues Step 4- Recommendations An appropriate training solution is proposed
Performance Gap Analysis
Training Needs Analysis Objectives Enable employees to evaluate their current skill sets
Create a appropriate performance benchmark
Highlight the work quality issues in the organization
Objectives Training Needs Analysis Help the organization to set appropriate goals and achieve them
Ensure that customer requirement is met
Provide employee opportunity to upgrade skills
Training Needs Analysis Components
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Training Needs Analysis Advantages and Disadvantages Advantages •
Determines the population which needs the training
Disadvantages
most
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A time consuming process
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Determines what kind of training is required
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Can be a costly affair for the company
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Helps the company to direct resources towards right
• Low employee response affects the effectiveness of
training programs •
Helps to improve their quality of services
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Helps to improve work productivity
process • Employee does not provide right information about lack of skills.
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