HR TECHNOLOGY SUE TURK
Real-time data shows
a massive shift to remote and mobile employee learning
There’s nothing like an unexpected crisis to force us to re-evaluate our lives. Sue Turk, Managing Director of Cornerstone OnDemand Australia and New Zealand, questions what’s important, how we want to invest our time each day and what future learning could look like.
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rom a personal perspective, this COVID-19 crisis has allowed me to appreciate the little things in life far more than in the past. Having time to walk in the park with my kids. Watching a movie together. Even the opportunity to be more directly involved in their education. And, on the work front, we are seeing the emergence of a ‘new normal’. Now many of us have experienced working remotely (perhaps for the first time), how many will want to go back to being in the office five days a week? Of dealing with long commutes, rush hour traffic jams, and the challenges of balancing work life with raising a family? While we are realising remote work can help us achieve a better work–life balance, it also requires us to possess a specific set of skills 18
HUMAN RESOURCES
WINTER 2020
to be productive. Collaborating across virtual teams, managing time, dealing with stress, and building rapport are all examples of skills that need to be nurtured and developed over time. And that’s why continuous learning is so critical to surviving today, while thriving tomorrow.
Using learning data to drive decisions
Over 20 years in business, we’ve been collecting learning data from thousands of organisations, and many millions of people. From compliance training, remote working, wellness, professional skills, leadership development, and much
more, we’ve been helping people grow and develop, so they can quickly adapt to a changing world. This means we can see how trends have evolved over time using realtime data, pull vital insights and trends on how people learn, and how this has changed over time. We use these insights to both drive product development decisions, but also to share emerging trends that give rise to new work models.
How many will want to go back to being in the office five days a week?
