HR TECHNOLOGY STEPHEN MOORE
HR tech and the new world of work Since the rise of COVID-19, we’ve seen companies adapt to a hybrid workforce, face an increasingly competitive talent market, and prioritise holistic employee wellness. We’ve also seen traditional corporate hierarchies shift, placing employees firmly in the driver’s seat. Stephen Moore, from Ceridian, asks what role HR technology plays in this change of direction.
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iven these headwinds, it’s no surprise that organisations are taking a broader view of what it means to be an employer of choice. To attract and retain top talent in a dynamic labour market, organisations must go beyond paying their employees competitively; they must actively address the growing needs of a diverse workforce. The stakes are high, given that 66 per cent of New Zealand employees are considered a flight risk, according to Ceridian’s latest Pulse of Talent research. This may feel daunting, but advancements in HR technology are helping organisations chart a clear path forward, especially 28
HUMAN RESOURCES
AUTUMN 2022
when it comes to enhancing the employee experience.
Sixty-six per cent of New Zealand employees are considered a flight risk, according to Ceridian’s Pulse of Talent research.
Improve hiring and staffing decisions
In today’s hyper-competitive job market, organisations need to embrace a data-backed approach for their people and talent management strategies. Ceridian’s 2021–22 Executive Survey found that 58 per cent of New Zealand’s business leaders will increase the size of their team in the next 12 months, with more than half (54 per cent) planning to employ gig workers. With these changes set to fundamentally alter the fabric of the New Zealand workforce, organisations that leverage AI technology will stay a step ahead through access to more informed, efficient and timely information, leading to improved decision making. With 51 per cent planning to use AI tools for recruitment and talent management, and another
39 per cent already using it, New Zealand organisations are already building a more intelligent future of work. Using smart tools to improve hiring decisions ensures businesses can reduce hiring mismatches, track existing employees’ skills and preferences, match existing employees to new roles they’ll enjoy, and ensure pay structures are at competitive market levels via benchmarking tools. The integration of this technology not only helps an organisation’s bottom line but also links directly back to employee experience, which is more important now than ever before.
The latest Pulse of Talent survey by Ceridian found that 84 per cent of New Zealand employees are experiencing burnout.
Build tailored and connected employee experiences
The pandemic accelerated what has been taking shape for some time: the need to provide tailored,