Health & Safety

Hastings United Football Club takes seriously your health and safety during your visit to the Continental Pilot Field.

Please note that the officers and stewards of Hastings United Football Club will enforce Ground Regulations.A copy of the regulations is posted at the turnstile entrances and within the ground on the wall next to the food bar.

Please note that the following are offences under the Football (Offences) Act 1991, as amended: the throwing of any object within the ground without lawful authority or excuse, the chanting of anything of an indecent or racist nature: the entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.

Under the Sporting Events (Control of Alcohol etc.) Act 1985, the following are offences for which a person can be arrested by a police officer: attempting to enter the ground or being inside the ground whilst drunk: being in possession of any intoxicating liquor, or bottle, can or other portable container which could cause damage or personal injury when entering the ground.

Isthmian League Respect Statement

“The Isthmian Football League strongly supports the FA statement that there should be a zero tolerance approach against racism and all forms of discrimination. Accordingly any form of discriminatory abuse whether it by reason of age, disability, gender reassignment, race, religion and belief, marriage and civil partnership, pregnancy and maternity, sex and sexual orientation or any other form of abuse will be reported to The Football Association for action by that Association.”

( The FA: 0800 085 0508 / Kick It Out: 020 7253 0162 )

“The Isthmian League and all Member Clubs in the League are committed to promoting equality by treating people fairly and with respect, by recognising that inequalities may exist, by taking steps to address them and providing access and opportunities for all members of the community.”

Full details of our Ground Regulations and Customer Charter are available to read at our website: www.hastingsunited.com

Theseincludeourpolicyonticketandpricing,abandoned matchesandourHastingsCommunityinvolvement.

The Club Believes

Customercarestartsontheinside,withagoodteamof staffandworkethic.Mostofourstaffarevolunteersbut theClubexpectourstafftoalwaysdotheirbest.

Ourstaffshouldremaincourteousevenindifficult situations.TheClubanditsstaffknowtheyareofferinga serviceandthattheywouldlikeeverycustomertoreturn.

Webelievethatpeoplecomefirstwhenofferingaservice.

Weexpectourstafftobefriendlyandhelpfulandtoknow theirjoborbeabletocalluponsomeonewhoisableto respondtotheneedsofourcustomers.

Weexpectourstafftogivetheirfullattentiontoa customerinanysituationthatarises.

In Addition

Weexpectourstaffandvolunteerstocareabouttheir jobasthiswillensuretheycareaboutourcustomers.

Weexpectourstaffandvolunteerstotreatevery customerastheywouldliketobetreatedthemselves.

Weinreturnexpectourcustomerstotreatourvolunteers andstaffwithrespectandtheClubwillnottolerateany physicalorverbalabusedaimedatthem.